Datecs YRWSUM3GPLUS BluePad-55 v2 User Guide

Datecs YRWSUM3GPLUS BluePad-55 v2

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The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied “As-Is.”
Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are the property of their respective holders.

Comments? Please e-mail all comments in this document to your local Datecs Support Team.

REGULATORY

FCC NOTICE
FCC ID: YRWSUM3GPLUS
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Specific Absorption Rate (SAR) information:

This BluePad-55 v2 meets the government’s requirements for exposure to radio waves. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health. FCC RF Exposure Information and Statement the SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue.

Device types: Smartphone has also been tested against this SAR limit. This device was tested for typical body-worn operations with the back of the BluePad-55 v2 kept 5mm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain an 0mm separation distance between the user’s body and the back of the phone. The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided.

PREFACE
This guide is the primary source of information for setting up and installing BLUEPAD-55 v2.

Audience

This guide provides simple descriptions of BLUEPAD-55 v2 features, as well as basic information for anyone installing and configuring BLUEPAD-55 v2.

Related Documentation
To learn more BLUEPAD-55 v2, refer to the following set of documents:

•  BLUEPAD-55 v2 Physical Security Features
•  BLUEPAD-55 v2 Firmware API Specifications
•  BLUEPAD-55 v2 Software Design Specifications

CONVENTIONS

Various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use.

Table 1 Document Conventions

Overview

This chapter provides a brief description of Datecs’s BLUEPAD-55 v2 device.
BLUEPAD-55 v2

The BLUEPAD-55 v2 unit is a handheld PIN pad with an integrated smart and contactless card reader an optional Bluetooth module designed to be used with a variety of PDA’s, offering advanced security and smart card processing capabilities.
BLUEPAD-55 v2 supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric encryption (RSA). This device internally manages simultaneous multiple keys through either Master Session- or DUKPT-based processes, and offers high performance smart card processing, as well as support for the new generation of 3-volt cards.

The BLUEPAD-55 v2 sleek and stylish ergonomic design offers power and performance in a smart card and MSR-integrated PIN pad device.

note:

Datecs ships variants of BLUEPAD-55 v2 unit for different markets. Your unit may have a different configuration, such as a Bluetooth module, etc. However, the basic processes described in this guide remain the same, regardless of configuration.

Features At a Glance

• Delivers power and usability in a small convenient hand-held design.
• Security architecture meets specifications for PIN-entry devices (PED) and sophisticated file authentication.

The BLUEPAD-55 v2 provides the right combination of features and functions in a small stylish device that fits in the palm of your hand. This includes a contactless card reader, smart card reader, an integrated PIN pad, and an optional Bluetooth module.

Features and Benefits

Exceptional Ease of Use

• Bold, ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the consumer for PIN
• Intuitive interface and large, colored control keys simplify training and reduce support
• Highly readable display handles multiple

Critical Security Protection

• Incorporates tamper-detection circuitry to resist unauthorized intrusion and supports a broad spectrum of hardware and software-based security
• Integrated security modules simultaneously support sophisticated encryption (AES, DES, 3DES, RSA) and key management schemes, including single and 3DES Master Session, single, and 3DES

Strong Feature Set

• Primary smart card reader support for synchronous and asynchronous smart
• Support for international character sets and Unicode
• BLUEPAD-55 v2 has received EMV Level 1 approval for smart card
• BLUEPAD-55 v2 has received EMV Level 2 approval for smart card
• BLUEPAD-55 v2 has received PCI PTS 5.x SRED Security

Device Specifications

Memory

| 64KB Internal ROM

384KB Internal RAM 1MB Internal Flash

Application Memory

| 4MB Serial Flash

128MB NAND Flash (Optional) 512MB NAND Flash (Optional)

Display and Touchscreen

| •  Type – LCD, capacitive touchscreen, 65K colors

•  Size – 2.4 inches

•  Resolution – 240 x 320 pixels

Keypad

| •  ON / OFF key

•  10 numeric keys

•  5 functional keys

Smart Card Reader| ISO7816, EMV L1 certified
Contactless Card Reader for payment applications (option)| •  AMEX

•  Discover

•  MasterCard

•  VISA PayWave

Battery| Rechargeable lithium-ion polymer battery 3.7V, 1180 mAh

Connectivity

| •  USB

– Device

•  BLE 4.2

•  Wireless

–  WiFi module, supported protocols; 802.11 b/g/n

–  Wireless mobile: LTE FDD B2/B4/B5/B12/B13, WCDMA B2/B4/B5

–  Tray for Nano SIM

•  SAM module with tray for Nano SAM

•  UART pass through Docking station

Audio indication| Electro-Magnetic Buzzer
OS compatibility| iOS, Android, Windows
Reliability| •  500 000 chip card cycles

•  1 000 000 single button clicks

Certifications| CE, FCC, EMV Level 1, EMV Level 2, EMV Level 1 Contactless, PCI PTS 5.1, Apple® MFi
Dimensions (LxWxH), mm| 133 x 71 x 18.5
Weight, g| 180
Environmental| Operating: -10℃ to +40℃ / 5 to 90% RH

Storage: -15℃ to +50℃ / 5 to 90% RH

Drop Test| 1.5 m, 6 faces + 4 edges on concrete

Power Supply

| •  5V through USB-C

•  5V through chargerstation

•  5V through Docking station

Accessories| •  Docking station

Device Operation

1. Contactless LEDs status indications
2.  LCD Display with touchscreen
3. Keypad
4. Charging pads for charging station
5. Chip chard reader
6. USB connector
7. SIM/SAM card tray
8. Charging pads and UART communication (for Docking stations)

The battery is charged by the USB power adapter, from connector position “6”. The BLUEPAD-55 v2 is switched on and off by pressing the power button.  There are four general purpose LEDs:

The BLUEPAD-55 v2 comes with a USB communication cable.
The USB communication cable is connected to the BLUEPAD-55’s v2 mini-USB connector 1.
For reading of an ICC, the card has to be inserted manually into the card slot 3.
The card slides into the BLUEPAD-55 v2 bottom ICC slot until the end of the slot it reached and slight “click” is felt.
After reading, the card has to be pulled out manually until fully extracted.

Setup

When a BLUEPAD-55 v2 is switched on and the button power is kept pressed, on the display will shown the name and the version of the Secure Boot Loader and the firmware.
Service personnel can access two different system modes: Service Mode and Application Download Mode.

SERVICE MODE
To enter Service Mode for key loading and test operations, the button DOWN has to be pressed while switching on the BLUEPAD-55 v2.
The following keyboard buttons can be used in service mode:

• UP: move through the list one position upwards

• DOWN: move through the list one position downwards

• OK: selection of the active option

• C: return to previous level or exit the service mode
  The following menu options can be selected in service mode:

• INFO VERSION

• INFO HARDWARE

• INFO KEYS

• TEST DISPLAY

• TEST KEYBOARD

• TEST MSR

• TEST SCR

• KEYS DOWNLOAD

• DELETE DEA KEYS

• EXIT

INFO VERSION
Shows the serial numbers and the versions of the detached program modules:

• DEV SN – BLUEPAD-55 v2 serial number
• USIP SN – USIP serial number
• USIP VER – USIP version
• ISBL VER – USIP Boot loader version
• HAL VER – USIP Hardware Abstraction Layer (HAL) version
• LOAD VER – Secure Boot Loader (SBL) version and name
• FW VER – Firmware version and name
• PROM VER – Prompts version
• APPL VER – Application version and name
• PKFA VER – Version of the public key used for firmware authentication
• PKAA VER – Version of the public key used for application authentication
• PKKA VER – Version of the public key used for manufacturing keys authentication

INFO HARDWARE
Gives information about the status of the following hardware properties:

• BATT: indicates the voltage of the battery
• VBUS: indicates if external power supply is plugged in
• CHARGE: indicates if the battery is charging BATLOW: identifies low battery
• BTCON: shows active BLUETOOTH connection

INFO KEYS
Shows the version of the following keys:
AIK keys version

TEST DISPLAY
Performs a display test. Initially a blank screen is displayed. When OK button is pressed once, completely black screen is displayed. When OK button is pressed twice, checkmate background is displayed, its contrast can be changed with the UP and DOWN buttons.
To exit the test at any time the button C has to be pressed.

TEST KEYBOARD
Performs a keyboard test. At first the symbols of all the keys appear on the display. Pressing a key makes its corresponding symbol to disappear. The test ends when all the buttons have been pressed.

TEST SCR
Performs smart card reading tests. On the display appears a menu with the supported options. To perform a test, insert a card in the card slot and select the corresponding menu option:

1. RESET : performs card reset and returns the ATR
2. GET CHALLENGE : calls the command GET CHALLENGE and returns a random number

KEYS DOWNLOAD
To download the Acquirer Initial Keys (AIK) the PINPAD has to be set in Keys Download Mode, in which it exchanges information in a secure way through the RS-232 interface using proprietary communication protocol.To exit the mode the C button has to be pressed.

CLEAR DEA KEYS
Deletes the customer’s DEA key hierarchy.

EXIT
Exit the service menu forwarding the control to the application.

APPLICATION DOWNLOAD MODE
To enter application download mode on the BLUEPAD-55 v2, the button UP has to be maintained pressed while switching on the PINPAD. A characteristic sound is played and on the display appears the name and version of the Secure Boot Loader.
The message – MODE: FW/APP is displayed and the PINPAD listens for application download commands on the serial interface.

When application download is initiated, on the display is shown the progress in percentages of the downloading process.
To exit the mode, press C or buttons.
The Application download process shall not be interrupted to prevent memory corruption. If the  buttons C or  power are pressed during the downloading process, the application integrity checking will  fail on booting up and process will have to be repeated.

COMMUNICATION PARAMETERS
The default RS232 serial port communication parameters are the following:

The default RS232 serial port communication parameters are the following: 115200bps

8bit 2stop bit no parity

The default Bluetooth serial port communication parameters are the following: 115200bps

8bit

1 stop bit no parity

The default USB VC serial port communication parameters are the following: 115200bps

8bit

1 stop bit no parity

SETTINGS IN APPLICATION(DEPENDS OF THE APPLICATION

• RS SPEED 115200*

• USB MODE DISABLE*/DEVICE/HOST

• BLUETOOTH Settings
  Mode: ENABLE/DISABLE
  ADDR: MAC ADDRESS of the Bluetooth
  NAME: Bluetooth name
  PASS: Bluetooth password
  PAIR: DISCOVERABLE/HIDDEN
  AUTO: ENABLE/DISABLE
  VER: Bluetooth firmware version
  MASTER RESET: return to default settings
  PAIRING
  FW UPDATE

• AUTO OFF 60min*/120min/180min/240min/DISABLE/1min//5min/10min/ 15min/30min/45min

How to insert/remove SIM and SAM cards

Location of the SIM and SAM tray is show on Figure 2. To open device’s SIM and SAM tray, insert a eject tool into the hole beside the tray.

The BLUEPAD-55 v2 SIM and SAM tray is support only Nano size cards.

When tray is opened slide out (Figure 3) and insert cards (Figure 4). Place cards and slide in the tray and close (Figure 5). SIM and SAM card must be placed on correct positions, they are shown on Figure 4.

Smart Card Reader Use

The smart card transaction procedure can vary depending on the application loaded on the BLUEPAD- 55 v2. Verify the proper procedure with your application provider before performing a smart card transaction.
To Conduct a Smart Card Transaction

1. Position a smart card with the gold contacts facing upward.
2. Insert it into the ICC card reader slot in a smooth, continuous motion until it seats firmly.
3. Hand BLUEPAD-55 v2 to customer for PIN entry
4.  Remove the card when the display indicates the transaction is completed.

warning:

Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction.

Contactless Card Reading

The contactless card transaction procedure can vary depending on the application loaded on the BLUEPAD-55 v2. Verify the proper procedure with your application provider before performing a contactless card transaction.
In order to use the Contactless card reading function, special software must be used. Please contact your distributor in order to get the latest demo application and SDK.
To Conduct a Contactless Credit/Debit Card Transaction

1. Place a contactless card to shown on the BluePad-55 v2 display contactless logo.
2. Remove the card when the display indicates the transaction is completed.

Display with touchscreen
The device is equipped with display, which is have capacitive touchscreen. The touchscreen is using for signature capture or easy Menu navigation.

Display Indications

Troubleshooting Guidelines

This chapter lists typical examples of malfunction you may encounter while operating your BLUEPAD- 55 v2 unit and steps you can take to resolve them.
The troubleshooting guidelines provided in the following section are included to assist successful installation and configuration of BLUEPAD-55 v2 units. If you are having problems operating your BLUEPAD-55 v2 unit, please read through these troubleshooting examples. If the problem persists even after performing the outlined guidelines or if the problem is not described, contact your local Datecs representative for assistance.

note:

The BLUEPAD-55 v2 unit contains no user-serviceable parts. Do not, under any circumstance, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local Datecs service provider. Service conducted by parties other than authorized Datecs representatives may void any warranty.

Blank Display
When the BLUEPAD-55 v2 unit display does not show correct or clearly readable information:

• Check battery
• If the problem persists, contact your local Datecs service

Keypad Does Not Respond

If the keypad does not respond properly:

• Check the display. If it displays is not blank, follow the steps outlined in Transactions Fail ToProcess.
• If the problem persists, contact your local Datecs

Transactions Fail To Process

There are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures.

Check Smart Card Reader

• Perform a test transaction using several different smart cards to ensure the problem is not a defective
• Ensure that the card is inserted correctly (see Smart Card Reader Use).
• If the problem persists, contact your local Datecs representative.

Due to risk of shock or damage, do not use the BLUEPAD-55 v2 unit near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

Maintenance and Cleaning

BLUEPAD-55 v2 units have no user-serviceable parts.

To clean the unit, use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner.

Never use thinner, trichloroethylene, or ketone-based solvents – they can deteriorate plastic or rubber parts. Do not spray cleaners or other solutions directly onto the keypad or display.

Do not attempt to clean the card readers. Doing so can void any warranty. For card reader service, contact your Datecs distributor or service provider

Main battery replacement

To replace the main battery of BLUEPAD-55 v2 please contact with your your local Datecs representative or service provider

Service and Support

For BLUEPAD-55 v2 problems, product service, and repair information, contact your local Datecs representative or service provider.

• International – Contact your local Datecs distributor

Service Returns

All customers, please contact your local Datecs Ltd representative or distributor for assistance with your service, return, or replacement

Datecs, Ltd. 4 Datecs Street

1592 Sofia, Bulgaria www.datecs.bg

BLUEPAD-55 v2 User Guide

References

• DATECS LTD
• DATECS LTD

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