apogee MQ-501 Quantum Meter Owner’s Manual
- June 5, 2024
- APOGEE
Table of Contents
apogee MQ-501 Quantum Meter
INTRODUCTION
Radiation that drives photosynthesis is called photosynthetically active
radiation (PAR) and is typically defined as total radiation across a range of
400 to 700 nm. PAR is almost universally quantified as photosynthetic photon
flux density (PPFD), the sum of photons from 400 to 700 nm in units of
micromoles per square meter per second (µmol m-2 s-1, equal to microEinsteins
m-2 s-1). While microEinsteins and micromoles are equal (one Einstein = one
mole of photons), the Einstein is not an SI unit, so expressing PPFD as µmol
m-2 s-1 is preferred. Daily total PPFD is typically reported in units of moles
of photons per square meter per day (mol m-2 d-1) and is often called daily
light integral (DLI).
The acronym PPF is also used and refers to the photosynthetic photon flux. The
acronyms PPF and PPFD refer to the same variable. Both terms are used because
there is not a universal definition of the term flux. Flux is sometimes
defined as per unit area per unit time and sometimes defined as per unit time
only. PPFD is used in this manual.
Sensors that measure PPFD are often called quantum sensors due to the
quantized nature of radiation. A quantum refers to the minimum quantity of
radiation, one photon, involved in physical interactions (e.g., absorption by
photosynthetic pigments). In other words, one photon is a single quantum of
radiation.
Typical applications of quantum sensors include measurement of incident PPFD
on plant canopies in outdoor environments or in greenhouses and growth
chambers, and reflected or under-canopy (transmitted) PPFD measurement in the
same environments.
Apogee Instruments MQ-501 quantum meters consist of a handheld meter,
dedicated quantum sensor that is connected by cable to an anodized aluminum
housing, and AM-001 Meter Mounting Bracket. Sensors consist of a cast acrylic
diffuser (filter), photodiode, and are potted solid with no internal air
space. MQ series quantum meters provide a real-time PPFD reading on the LCD
display, that determine the radiation incident on a planar surface
(does not have to be horizontal), where the radiation emanates from all angles
of a hemisphere. MQ series quantum meters include manual and automatic data
logging features for making spot-check measurements.
SENSOR MODELS
Apogee MQ series quantum meters covered in this manual are self-contained and come complete with handheld meter, sensor, and AM-001 Meter Mounting Bracket.
Sensor model number and serial number are located on a label on the backside of the handheld meter.
SPECIFICATIONS
MQ-501 | |
---|---|
Calibration Uncertainty | ± 5 % (see calibration Traceability below) |
Measurement Range | 0 to 4000 µmol m-2 s-1 |
Measurement
Repeatability
| Less than 0.5 %
Long-term Drift
(Non-stability)
| Less than 2 % per year
Non-linearity| Less than 1 % (up to 4000 µmol m-2 s-1)
Response Time| Less than 1 ms
Field of View| 180º
Spectral Range| 389 to 692 nm ± 5 nm (wavelengths where response is greater
than 50 %)
Spectral Selectivity| Less than 10 % from 412 to 682 nm ± 5 nm (see Spectral
Response below)
Directional (Cosine)
Response
| ± 5 % at 75º zenith angle (see Cosine Response below)
Azimuth Error| Less than 0.5 %
Tilt Error| Less than 0.5 %
Temperature Response| -0.11 ± 0.04 % C-1 (see Temperature Response below)
Uncertainty in Daily Total| Less than 5 %
Detector| Blue-enhanced silicon photodidode
Housing| Anodized aluminum body with acrylic diffuser
IP Rating| IP68
Operating Environment
| 0 to 50 C; less than 90 % non-condensing relative humidity up to 30 C; less than 70 % non- condensing relativity humidity from 30 to 50 C; separate sensors can be submerged in water up
to depth of 30 m
Meter Dimension| 126 mm length, 70 mm width, 24 mm height
Sensor Dimensions| 24 mm diameter; 37 mm height
Mass| 180 g
Cable| Approximately 0.17 m of two conductor, shielded, twisted-pair wire;
additional cable available;
TPR jacket
Calibration Traceability
Apogee MQ series quantum meters are calibrated through side-by-side comparison
to the mean of four transfer standard quantum sensors under a reference lamp.
The reference quantum sensors are recalibrated with a 200 W quartz halogen
lamp traceable to the National Institute of Standards and Technology (NIST).
Spectral Response
Mean spectral response measurements of six replicate Apogee SQ-100X (original X) and MQ-500 (full-spectrum) series quantum sensors. Spectral response measurements were made at 10 nm increments across a wavelength range of 300 to 800 nm with a monochromator and an attached electric light source. Measured spectral data from each quantum sensor were normalized by the measured spectral response of the monochromator/electric light combination, which was measured with a spectroradiometer.
Temperature Response
Mean temperature response of ten MQ-500 series quantum sensors (errors bars represent two standard deviations above and below mean). Temperature response measurements were made at 10 C intervals across a temperature range of approximately -10 to 40 C in a temperature-controlled chamber under a fixed, broad spectrum, electric lamp. At each temperature set point, a spectroradiometer was used to measure light intensity from the lamp and all quantum sensors were compared to the spectroradiometer. The spectroradiometer was mounted external to the temperature control chamber and remained at room temperature during the e xperiment.
Cosine Response
Directional (cosine) response is defined as the measurement error at a specific angle of radiation incidence. Error for Apogee MQ-500 series quantum sensors is approximately ± 2 % and ± 5 % at solar zenith angles of 45° and 75°, respectively.
Mean directional (cosine) response of seven apogee MQ-500 series quantum sensors. Directional response measurements were made on the rooftop of the Apogee building in Logan, Utah. Directional response was calculated as the relative difference of MQ-500 quantum sensors from the mean of replicate reference quantum sensors (LI-COR models LI-190 and LI-190R, Kipp & Zonen model PQS 1). Data were also collected in the laboratory using a reference lamp and positioning the sensor at varying angles.
DEPLOYMENT AND INSTALLATION
The MQ-501 (blue sensor head pictured) is designed for spot-check
measurements. To accurately measure PFFD incident on a horizontal surface, the
sensor must be level. For this purpose, the meter comes with the AM-001 meter
mounting bracket to mount the sensor on a horizontal plane to the meter for
simple spot-check measurements.
BATTERY INSTALLATION AND REPLACEMENT
Use a phillips head screwdriver to remove the screw from the battery cover.
Remove the battery cover by slightly lifting and sliding the outer edge of the
cover away from the meter. To power the meter, slide the included battery
(CR2320) into the battery holder, after removing the battery door from the
meter’s back panel.
The positive side (designated by a “+” sign) should be facing out from the meter circuit board.NOTE: The battery cradle can be damaged by using an incorrectly sized battery. If the battery cradle is damaged, the circuit board will need to be replaced. To avoid this costly problem, use only a CR2320 battery.
Battery Removal
Press down on the battery with a screwdriver or similar object. Slide battery
out.
If the battery is difficult to move, turn the meter on its side so that the opening for the battery is facing downward and tap the meter downward against an open palm to dislodge the battery enough so that it can be removed with your thumb to slide the battery out of the battery holder.
OPERATION AND MEASUREMENT
MQ series quantum meters are designed with a user-friendly interface allowing quick and easy measurements.
Press the power button to activate the LCD display. After two minutes of non- activity the meter will revert to sleep mode and the display will shut off to conserve battery life.
Press the mode button to access the main menu, where manual or automatic logging are selected, and where the meter can be reset.
Press the sample button to log a reading while taking manual measurements.
Press the up button to make selections in the main menu. This button is also used to view and scroll through the logged measurements on the LCD display.
Press the dowAn button to make selections in the main menu. This button is also used to view and scroll through the logged measurements on the LCD display.
The LCD display consists of the total number of logged measurements in the
upper right hand corner, the real-time PPFD value in the center, and the
selected menu options along the bottom.Logging: To choose between manual or
automatic logging, push the mode button once and use the up/down buttons to
make the appropriate selection (SMPL or LOG). Once the desired mode is
blinking, press the mode button two more times to exit the menu. When in SMPL
mode press the sample button to record up to 99 manual measurements (a counter
in the upper right hand corner of the LCD display indicates the total number
of saved measurements). When in LOG mode the meter will power on/off to make a
measurement every 30 seconds. Every 30 minutes the meter will average the
sixty 30 second measurements and record the averaged value to memory. The
meter can store up to 99 averages and will start to overwrite the oldest
measurement once there are 99 measurements. Every 48 averaged measurements
(making a 24 hour period), the meter will also store an integrated daily total
in moles per meter squared per day (mol m-2 d-1).
Reset: To reset the meter, in either SMPL or LOG mode, push the mode button
three times (RUN should be blinking), then while pressing the down button,
press the mode button once. This will erase all of the saved measurements in
memory, but only for the selected mode. That is, performing a reset when in
SMPL mode will only erase the manual measurements and performing a reset when
in LOG mode will only erase the automatic measurements.
Review/Download Data:
Each of the logged measurements in either SMPL or LOG mode can be reviewed on
the LCD display by pressing the up/down buttons. To exit and return to the
real-time readings, press the sample button. Note that the integrated daily
total values are not accessible through the LCD and can only be viewed by
downloading to a computer.
Downloading the stored measurements will require the AC-100 communication
cable and software (sold separately). The meter outputs data using the UART
protocol and requires the AC-100 to convert from UART to USB, so standard USB
cables will not work. Set up instructions and software can be downloaded from
the Apogee website
(http://www.apogeeinstruments.com/.
Spectral Error
The combination of diffuser transmittance, interference filter transmittance,
and photodetector sensitivity yields spectral response of a quantum sensor. A
perfect photodetector/filter/diffuser combination would exactly match the
defined plant photosynthetic response to photons (equal weighting to all
photons between 400 and 700 nm, no weighting of photons outside this range),
but this is challenging in practice. Mismatch between the defined plant
photosynthetic response and sensor spectral response results in spectral error
when the sensor is used to measure radiation from sources with a different
spectrum than the radiation source used to calibrate the sensor (Federer and
Tanner, 1966; Ross and Sulev, 2000).
Spectral errors for PPFD measurements made under common radiation sources for
growing plants were calculated for Apogee SQ-100 and SQ-500 series quantum
sensors using the method of Federer and Tanner (1966). This method requires
PPFD weighting factors (defined plant photosynthetic response), measured
sensor spectral response (shown in Spectral Response section on page 7), and
radiation source spectral outputs (measured with a spectroradiometer). Note,
this method calculates spectral error only and does not consider calibration,
directional (cosine), temperature, and stability/drift errors. Spectral error
data (listed in table below) indicate errors less than 5 % for sunlight in
different conditions (clear, cloudy, reflected from plant canopies,
transmitted below plant canopies) and common broad spectrum electric lamps
(cool white fluorescent, metal halide, high pressure sodium), but larger
errors for different mixtures of light emitting diodes (LEDs) for the SQ-100
series sensors. Spectral errors for the SQ-500 series sensors are smaller than
those for SQ-100 series sensors because the spectral response of SQ-500 series
sensors is a closer match to the defined plant photosynthetic response.
Quantum sensors are the most common instrument for measuring PPFD, because
they are about an order of magnitude lower cost the spectroradiometers, but
spectral errors must be considered. The spectral errors in the table below can
be used as correction factors for individual radiation sources. Spectral
Errors for PPFD Measurements with Apogee SQ-100x and SQ-500 Series Quantum
Sensors
Radiation Source (Error Calculated Relative to Sun, Clear Sky)
| SQ-100X Series
PPFD Error [%]
| SQ-500 Series
PPFD Error [%]
---|---|---
Sun (Clear Sky)| 0.0| 0.0
Sun (Cloudy Sky)| 0.2| 0.1
Reflected from Grass Canopy| 5.0| -0.3
Transmitted below Wheat Canopy| 7.0| 0.1
Cool White Fluorescent (T5)| 7.2| 0.1
Metal Halide| 6.9| 0.9
Ceramic Metal Halide| -8.8| 0.3
High Pressure Sodium| 3.3| 0.1
Blue LED (448 nm peak, 20 nm full-width half-maximum)| 14.5| -0.7
Green LED (524 nm peak, 30 nm full-width half-maximum)| 29.6| 3.2
Red LED (635 nm peak, 20 nm full-width half-maximum)| -30.9| 0.8
Red LED (667 nm peak, 20 nm full-width half-maximum)| -56.7| 2.8
Red, Blue LED Mixture (80 % Red, 20 % Blue)| -21.2| -3.9
Red, Blue, White LED Mixture (60 % Red, 25 % White, 15 % Blue)| -29.7| -2.0
Cool White LED| 7.3| 0.5
Warm White LED| -7.8| 0.2
Federer, C.A., and C.B. Tanner, 1966. Sensors for measuring light available for photosynthesis. Ecology 47:654-657. Ross, J., and M. Sulev, 2000. Sources of errors in measurements of PAR. Agricultural and Forest Meteorology 100:103-125.
Yield Photon Flux Density (YPFD) Measurements
Photosynthesis in plants does not respond equally to all photons. Relative
quantum yield (plant photosynthetic efficiency) is dependent on wavelength
(green line in figure below) (McCree, 1972a; Inada, 1976). This is due to the
combination of spectral absorptivity of plant leaves (absorptivity is higher
for blue and red photons than green photons) and absorption by non-
photosynthetic pigments. As a result, photons in the wavelength range of
approximately 600-630 nm are the most efficient.
Defined plant response to photons (black line, weighting factors used to calculate PPFD), measured plant response to photons (green line, weighting factors used to calculate YPFD), and SQ-500 series quantum sensor response to photons (sensor spectral response).One potential definition of PAR is weighting photon flux density in units of mol m-2 s-1 at each wavelength between 300 and 800 nm by measured relative quantum yield and summing the result. This is defined as yield photon flux density (YPFD, units of mol m-2 s-1) (Sager et al., 1988). There are uncertainties and challenges associated with this definition of PAR. Measurements used to generate the relative quantum yield data were made on single leaves under low radiation levels and at short time scales (McCree, 1972a; Inada, 1976). Whole plants and plant canopies typically have multiple leaf layers and are generally grown in the field or greenhouse over the course of an entire growing season. Thus, actual conditions plants are subject to are likely different than those the single leaves were in when measurements were made by McCree (1972a) and Inada (1976). In addition, relative quantum yield shown in the figure above is the mean from twenty-two species grown in the field (McCree, 1972a). Mean relative quantum yield for the same species grown in growth chambers was similar, but there were differences, particularly at shorter wavelengths (less than 450 nm). There was also some variability between species (McCree, 1972a; Inada, 1976).
Correlation between photosynthetic photon flux density (PPFD) and yield photon
flux density (YPFD) for multiple different radiation sources. YPFD is
approximately 90 % of PPFD. Measurements were made with a spectroradiometer
(Apogee Instruments model PS-200) and weighting factors shown in the previous
figure were used to calculate PPFD and YPFD. Biggs, W., A.R. Edison, J.D.
Eastin, K.W. Brown, J.W. Maranville, and M.D. Clegg, 1971. Photosynthesis
light sensor and meter. Ecology 52:125-131.
Federer, C.A., and C.B. Tanner, 1966. Sensors for measuring light available
for photosynthesis. Ecology 47:654-657. Inada, K., 1976. Action spectra for
photosynthesis in higher plants. Plant and Cell Physiology 17:355-365. McCree,
K.J., 1972a. The action spectrum, absorptance and quantum yield of
photosynthesis in crop plants. data. Agricultural Meteorology 10:443-453.
McCree, K.J., 1972a. The action spectrum, absorptance and quantum yield of
photosynthesis in crop plants. SageAgricr,u Jltu.C., raW.Ol Met.
eSomroith,logy J.L. E 9:19dw1-ard216s,. and K.L. Cyr, 1988. Photosynthetic
efficiency and phytochrome photoequilibria determination using spectral data.
Transactions of the ASAE 31:1882-1889. McCree, K.J., 1972b. Test of current
definitions of photosynthetically active radiation against leaf photosynthesis
data. Agricultural Meteorology 10:443-453.
APOGEE AMS SOFTWARE
Downloading data to a computer requires the AC-100 communication cable and the
free ApogeeAMS software. The meter outputs data using the UART protocol and
requires the AC-100 to convert from UART to USB, so standard USB cables will
not work. The most recent version of ApogeeAMS software can be downloaded at
http://www.apogeeinstruments.com/downloads/.
When the ApogeeAMS software is first opened, it will show a blank screen until
communication with the meter is established. If you click “Open Port” it will
say
“connection failed.”To establish communication, make sure the meter is plugged
into your computer using the AC-100 communication cable. To connect click the
dropdown menu button and “COM#” options will appear. For more details on how
to figure out which COM is the right one, watch our
video.
When you have connected to the correct COM#, the software will say “Connected”. Click “Sample Data” to view saved sample readings.
“Daily Totals” shows all of the saved Daily Light Integral (DLI) totals per day.
Click “30 Min Avg” to see the meter’s 99, 30-minute averages. To analyze the data, click on “File” and “Save As” to save the data as a .csv file. Or, you can highlight the numbers, copy, and paste them into a blank Excel spreadsheet. Data will need to be comma delimited.
MAINTENANCE AND RECALIBRATION
Blocking of the optical path between the target and detector can cause low readings. Occasionally, accumulated materials on the diffuser of the upward- looking sensor can block the optical path in three common ways:
- Moisture or debris on the diffuser.
- Dust during periods of low rainfall.
- Salt deposit accumulation from evaporation of sea spray or sprinkler irrigation water.
Apogee Instruments’ upward-looking sensors have a domed diffuser and housing
for improved self-cleaning from rainfall, but active cleaning may be
necessary. Dust or organic deposits are best removed using water, or window
cleaner, and a soft cloth or cotton swab. Salt deposits should be dissolved
with vinegar and removed with a cloth or cotton swab. Salt deposits cannot be
removed with solvents such as alcohol or acetone. Use only gentle pressure
when cleaning the diffuser with a cotton swab or soft cloth to avoid
scratching the outer surface. The solvent should be allowed to do the
cleaning, not mechanical force. Never use abrasive material or cleaner on the
diffuser. Although Apogee sensors are very stable, nominal accuracy drift is
normal for all research-grade sensors. To ensure maximum accuracy, we
generally recommend sensors are sent in for recalibration every two years,
although you can often wait longer according to your particular tolerances.
To determine if a specific sensor needs recalibration, the Clear Sky
Calculator
(www.clearskycalculator.com) website
and/or smartphone app can be used to indicate PPFD incident on a horizontal
surface at any time of day at any location in the world. It is most accurate
when used near solar noon in spring and summer months, where accuracy over
multiple clear and unpolluted days is estimated to be ± 4 % in all climates
and locations around the world. For best accuracy, the sky must be completely
clear, as reflected radiation from clouds causes incoming radiation to
increase above the value predicted by the clear sky calculator. Measured PPFD
can exceed PPFD predicted by the Clear Sky Calculator due to reflection from
thin, high clouds and edges of clouds, which enhances incident PPFD. The
influence of high clouds typically shows up as spikes above clear sky values,
not a constant offset greater than clear sky values.
To determine recalibration need, input site conditions into the calculator and
compare PPFD measurements to calculated PPFD for a clear sky. If sensor PPFD
measurements over multiple days near solar noon are consistently different
than calculated PPFD (by more than 6 %), the sensor should be cleaned and re-
leveled. If measurements are still different after a second test, email
calibration@apogeeinstruments.com to
discuss test results and possible return of sensor(s).
Clear Sky Calculator for quantum sensors. Site data are input in blue cells in
middle of page and an estimate of PPFD is returned on right-hand side of page.
TROUBLESHOOTING AND CUSTOMER SUPPORT
Verify Functionality
Pressing the power button should activate the LCD and provide a real-time PPFD
reading. Direct the sensor head toward a light source and verify the PPFD
reading responds. Increase and decrease the distance from the sensor to the
light source to verify that the reading changes proportionally (decreasing
PPFD with increasing distance and increasing PPFD with decreasing distance).
Blocking all radiation from the sensor should force the PPFD reading to zero.
Battery Life
When the meter is maintained properly the coin cell battery (CR2320) should
last for many months, even after continuous use. The low battery indicator
will appear in the upper left hand corner of the LCD display when the battery
voltage drops below 2.8 V DC. The meter will still function correctly for some
time, but once the battery is drained the pushbuttons will no longer respond
and any logged measurements will be lost. Pressing the power button to turn
off the meter will actually put it in sleep mode, where there is still a
slight amount of current draw. This is necessary to maintain the logged
measurements in memory. Therefore, it is recommended to remove the battery
when storing the meter for many months at a time, in order to preserve battery
life.
Low-Battery Error after Battery Replacement
A master reset will usually correct this error, please see the master reset
section for details and cautions. If a master reset does not remove the low
battery indicator, please double check that the voltage of your new battery is
above 2.8 V, this is the threshold for the indicator to turn on.
Master Reset
If a meter ever becomes non-responsive or experiences anomalies, such as a low
battery indicator even after replacing the old battery, a master reset can be
performed that may correct the problem. Note that a master reset will erase
all logged measurements from memory.
Step 1: press the power button so that the LCD display is activated.
Step 2: Slide the battery out of the holder, which will cause the LCD
display to fade out.
Step 3: After a few seconds, slide the battery back into the holder. The
LCD display will flash all segments and then show a revision number (e.g.
“R1.0”). This indicates the master reset was performed and the display should
return to normal.
Error Codes and Fixes
Error codes will appear in place of the real-time reading on the LCD display
and will continue to flash until the problem is corrected. Contact Apogee if
the following fixes do not rectify the problem.
Err 1: battery voltage out of range. Fix: replace CR2320 battery and
perform master reset.
Err 2: sensor voltage out of range. Fix: perform master reset.
Err 3: not calibrated. Fix: perform master reset.
Err 4: CPU voltage below minimum. Fix: replace CR2320 battery and perform
master reset.
Modifying Cable Length
Although it is possible to splice additional cable to the separate sensor of
the appropriate MQ model, note that the cable wires are soldered directly into
the circuit board of the meter. Care should be taken to remove the back panel
of the meter in order to access the board and splice on the additional cable,
otherwise two splices would need to be made between the meter and sensor head.
See Apogee webpage for further details on how to extend sensor cable length:
(http://www.apogeeinstruments.com/how-to-make-a-weatherproof-cable-splice/).
Unit Conversion Charts
Apogee SQ-500 series quantum sensors are calibrated to measure PPFD in units
of µmol m-2 s-1. Units other than photon flux density (e.g., energy flux
density, illuminance) may be required for certain applications. It is possible
to convert PPFD from a quantum sensor to other units, but it requires spectral
output of the radiation source of interest. Conversion factors for common
radiation sources can be found in the Knowledge Base on the Apogee website
(http://www.apogeeinstruments.com/knowledge-base/; scroll down to Quantum
Sensors section). A spreadsheet to convert PPFD to energy flux density or
illuminance is also provided in the Knowledge Base on the Apogee website
(http://www.apogeeinstruments.com/content/PPFD-to-Illuminance-Calculator.xls).
RETURN AND WARRANTY POLICY RETURN POLICY
Apogee Instruments will accept returns within 30 days of purchase as long as the product is in new condition (to be determined by Apogee). Returns are subject to a 10 % restocking fee.
WARRANTY POLICY
What is Covered
All products manufactured by Apogee Instruments are warranted to be free from
defects in materials and craftsmanship for a period of four (4) years from the
date of shipment from our factory. To be considered for warranty coverage an
item must be evaluated by Apogee. Products not manufactured by Apogee
(spectroradiometers, chlorophyll content meters, EE08-SS probes) are covered
for a period of one (1) year.
What is Not Covered
The customer is responsible for all costs associated with the removal,
reinstallation, and shipping of suspected warranty items to our factory. The
warranty does not cover equipment that has been damaged due to the following
conditions:
- Improper installation or abuse.
- Operation of the instrument outside of its specified operating range.
- Natural occurrences such as lightning, fire, etc.
- Unauthorized modification.
- Improper or unauthorized repair.
Please note that nominal accuracy drift is normal over time. Routine
recalibration of sensors/meters is considered part of proper maintenance and
is not covered under warranty.
Who is Covered
This warranty covers the original purchaser of the product or other party who
may own it during the warranty period.
What Apogee Will Do
At no charge Apogee will:
- Either repair or replace (at our discretion) the item under warranty.
- Ship the item back to thAe customer by the carrier of our choice.
Different or expedited shipping methods will be at the customer’s expense.
How To Return An Item
- Please do not send any products back to Apogee Instruments until you have received a Return Merchandise Authorization (RMA) number from our technical support department by submitting an online RMA form atwww.apogeeinstruments.com/tech-support-recalibration-repairs/. We will use your RMA number for tracking of the service item. Call 435-245-8012 or email techsupport@apogeeinstruments.com with questions.
- For warranty evaluations, send all RMA sensors and meters back in the following condition: Clean the sensor’s exterior and cord. Do not modify the sensors or wires, including splicing, cutting wire leads, etc. If a connector has been attached to the cable end, please include the mating connector – otherwise the sensor connector will be removed in order to complete the repair/recalibration. Note: When sending back sensors for routine calibration that have Apogee’s standard stainless-steel connectors, you only need to send the sensor with the 30 cm section of cable and one-half of the connector. We have mating connectors at our factory that can be used for calibrating the sensor.
- Please write the RMA number on the outside of the shipping container.
- Return the item with freight pre-paid and fully insured to our factory address shown below. We are not responsible for any costs associated with the transportation of products across international borders.
- Apogee Instruments, Inc. 721 West 1800 North Logan, UT 84321, USA
- Upon receipt, Apogee Instruments will determine the cause of failure. If the product is found to be defective in terms of operation to the published specifications due to a failure of product materials or craftsmanship, Apogee Instruments will repair or replace the items free of charge. If it is determined that your product is not covered under warranty, you will be informed and given an estimated repair/replacement cost.
PRODUCTS BEYOND THE WARRANTY PERIOD
For issues with sensors beyond the warranty period, please contact Apogee at
techsupport@apogeeinstruments.com to
discuss repair or replacement options.
OTHER TERMS
The available remedy of defects under this warranty is for the repair or
replacement of the original product, and Apogee Instruments is not responsible
for any direct, indirect, incidental, or consequential damages, including but
not limited to loss of income, loss of revenue e, loss of profit, loss of
data, loss of wages, loss of time, loss of sales, accruement of debts or
expenses, injury to personal property, or injury to any person or any other
type of damage or loss. This limited warranty and any disputes arising out of
or in connection with this limited warranty (“Disputes”) shall be governed by
the laws of the State of Utah, USA, excluding conflicts of law principles and
excluding the Convention for the International Sale of Goods. The courts
located in the State of Utah, USA, shall have exclusive jurisdiction over any
Disputes.
This limited warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state and jurisdiction to jurisdiction,
and which shall not be affected by this limited warranty. This warranty
extends only to you and cannot by transferred or assigned. If any provision of
this limited warranty is unlawful, void or unenforceable, that provision shall
be deemed severable and shall not affect any remaining provisions. In case of
any inconsistency between the English and other versions of this limited
warranty, the English version shall prevail. This warranty cannot be changed,
assumed, or amended by any other person or agreement.
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