SERCOMM SSHX5R0-29 Premium Door or Window Sensor Installation Guide

June 5, 2024
Sercomm

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SERCOMM SSHX5R0-29 Premium Door or Window Sensor

Introduction

Door/Window sensors are designed to secure the perimeter of the residential premise and provide the ability to add various automation services. The Door/Window sensor, which consists of a magnet that attaches to a door or window, will communicate door events to the home control system or security panel. When the magnet is moved away from the sensor, a signal will be sent to the control panel that communicates the changed state to the security system.

Specification

Frequency 1.9 GHz
Battery Type CR2 Battery * 1
Operating Temperature 0° C to 55° C (32°F – 131°F) at 90% RH Non-condensing
Storage Temperature -10° C to 60° C (14°F – 140°F)
Battery Life SSH5R0-29 : 5 Years (50 trigger events per day @Room Temperature

25°C) SSHX5R0-20: Over 3 Years (50 trigger events per day @Room Temperature 25°C)
Dimension| Sensor Device: 76 mm x 23.5 mm x 21 mm (3.0″ x 0.92″ x 0.83″)

Magnet: 43 mm x 15 mm x 13 mm (1.69″ x 0.59″ x 0.51″)

Pairing Sensor

Initiate pairing on your home control system or security panel using the instructions provided with it

  1.  Pull the exposed plastic tab from the sensor. (Figure 1)
  2. The blue LED indicator will be lit for every seconds to indicate the sensor is booting successfully
  3. It will blink one time per seconds while attempting to pair with the security controller.
  4.  If network is not found after 90 seconds, the sensor will go into sleep mode. To wake the sensor again, you need to use press tamper (Figure 2) 3 seconds to trigger a paring process, and then sensor will repeat steps from 3 to 4.

Installation

  1.  Please make sure that the sensor and magnet is located less than 5 mm from each other. For optimal performance, it is highly recommended to install the Door/Window sensor on the fixed frame and the magnet on the moving part of the door/window. Place the sensor near the top of the door that close to the opening edge of the door. This is the mounting location for the sensor.
  2. Use the provided double-sided tape on the sensor. Attach the sensor to the door. Press firmly and hold in place for a few seconds
  3. Use provided double-sided tape on the magnet. Make sure the alignment of both sensor and magnet are facing each other (Figure 3). Press firmly and hold in place for a few seconds.

Operation

  1. The Blue Pairing LED will stay off during the normal operation.
  2. The sensor is equipped with a tamper switch. If the cover of sensor is removed, the sensor will send an alarm to the home controller or security system.

Reset to Factory Defaults & Reboot

If sensor needs to be factory defaulted (for example, to prepare it for joining with a home controller or security system).

  1. Remove sensor cover.
  2. Remove the CR2 battery from sensor.
  3. Depress the tamper switch before inserting the battery.
  4. Insert the battery. The sensor should illuminate the LED once when boot-up/initialization tasks are complete.
  5. Keep press 20 second then release the tamper switch while the blue LED is illuminated . The sensor should then reset to factory default settings and begin searching for any available home controller or security system. If you need to reboot the device, remove the battery, depress and release the tamper switch one time, then re-insert the battery.
  6.  Place the cover back on sensor.
    Note: Replace Battery with CR2 only. Use of another battery may negatively impact the performance of the product.

Troubleshooting

If device has trouble with pairing to the home controller or security system:

  1. Separate the sensor and magnet or trigger tamper. The sensor will re-attempt to
  2. If device continues to have trouble pairing, remove the battery for 5 seconds and then re-insert
  3. If device continues to have trouble pairing, use “Reset to Factory Defaults” procedure to attempt pairing If device was communicating with the home controller or security system but is no longer communicating:
  4. Move the device to a location closer to the Separate and close the magnet or trigger tamper from the sensor. If the controller successfully shows the sensor’s status, then install a repeater so the system’s range can reach the desired location for the sensor.

If the device has been in use for months or years and the failure is sudden, check the controller to see if the device has a low battery. Follow the instructions provided to replace the battery

Certification

FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  • Reorient or relocate the receiving
  • Increase the separation between the equipment and
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is
  • Consult the dealer or an experienced radio/TV technician for The FCC ID for this device is P27-SSH5R0

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference, and
  • This device must accept any interference received, including interference that may cause undesired

FCC RF Radiation Exposure Statement:

  • This Transmitter must not be co-located or operating in conjunction with any other antenna or

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body

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