KVH H30 Tracnet Ultra Compact Hybrid Connectivity Solution Owner’s Manual

** KVH H30 Tracnet Ultra Compact Hybrid Connectivity Solution

Don’t think about how you’ll connect, just enjoy what you’re doing while you’re connected!**

Enjoy the fastest, most reliable connectivity at sea and in the marina with the KVH ONETM hybrid network and groundbreaking TracNet terminals. Every TracNet terminal includes integrated satellite, cellular, and Wi-Fi technology with intelligent, automatic network switching that will keep you connected to the best communications at all times, in all sea states, and at any vessel speed.
It’s also seamless and stress-free. Stream your favorite movie, enjoy crystal- clear voice calls with family, work remotely, and stay in touch on social media.
KVH ONE, together with Tracie, delivers the connectivity that’s best for you with:

• KVH’s global Ku-band HTS network powered by Intelsat
• 5G/LTE cellular service in 150+ countries1 Compatibility with shore-based Wi-Fi
• Intelligent, automatic network switching based on service availability, costs, and the quality of data transfer
• Optional manual switching and use of user-supplied SIMs
• Flexible month-to-month contract terms with unlimited plan changes & suspensions

KVH Connectivity Solution Comparison

Versatile and affordable connectivity options, from a VSAT-only solution to hybrid terminals with integrated VSAT, cellular, and Wi-Fi.

| TracPhone V30| TracNet H30 NEW| TracNet H60 NEW| TracNet H90 NEW
---|---|---|---|---
Compatibility| 30+ ft (9+ m) boats| 60+ ft (18+ m) boats| 90+ ft (27+ m) boats
Automatic hybrid switching|

N/A

|
Connectivity options| VSAT| Hybrid (VSAT, Cellular, Wi-Fi)
Antenna diameter/ weight| 37 cm (14.6″)

10.6 kg (23.4 lbs)

| 37 cm (14.6″)

11.2 kg (24.6 lbs)

| 60 cm (23.6″)

24.3 kg (53.6 lbs)

| 1 m (39.4″)

86 kg (189 lbs)

BDU (belowdeck unit)| VSAT Hub (DC)| TracNet Hub (DC) or TracNet Hub+ (AC)| TracNet Hub+ (AC)
Max VSAT speed Mbps2 (down/up)|

6/2 Mbps

| 10/3 Mbps

or 25/3 Mbps with KVH Elite subscription

| 20/3 Mbps

or 40/3 Mbps with KVH Elite subscription

Satellite channels| Single (High-speed)| Dual (High-speed & Unlimited Use)
Stabilization| Two axis + stabilized skew| Three axis + stabilized skew
Supports user-supplied SIM card|

N/A

|

Easy installation

| Single cable install with DC power

(AC-DC converter available)

|

Single cable install with DC and AC power belowdeck units

(TracNet H90 available with AC power only)

High-performance tracking|

Digital IMUs and commercial-grade rotary joint for uninterrupted reception

Service & support

| From system selection and design to installation, and support in ports worldwide, KVH OneCareTM provides peace of mind for the life of your product
KVH EliteTM

(unlimited streaming service) compatible

|

N/A

|

Cybersecurity

| Integrated terminal and network security|

Integrated terminal and network security; optional enterprise-level upgrade

Technical specifications

|

kvh.com/v30specs

|

kvh.com/h30specs

|

kvh.com/h60specs

|

kvh.com/h90specs

Below deck Units

KVH’s streamlined below-deck units are at the heart of every TracNet terminal. These tools create confidence through all-in-one system control and network management
Tracie Hub 12V DC-powered with built-in Wi-Fi router, ethernet ports and VoIP line. Shelf or bulkhead-mount.
Tracie Hub+ AC-powered with a touchscreen interface, dual user-supplied SIM slots, built-in Wi-Fi router, ethernet ports, and two VoIP lines. Rack-mount.

Hybrid Connectivity Without Complication

KVH Manager delivers a powerful suite of mobile-responsive tools that provides valuable analytics,
data usage control, and customizable interfaces. Monitor your usage in real- time; choose to allow, restrict or block data usage in eleven different categories; and set up alerts to stay aware of your data usage.

KVH ONE Hybrid Network Coverage*

View up-to-date and terminal-specific coverage maps at kvh.com/tracnetmaps

• Global HTS Ku-band satellite network, with 276 million sq km (106 million sq miles) of coverage, powered by Intelsat
• Cellular support in 150+ countries as far as 32+ km (20+ miles) offshore
• Compatible with shore-based Wi-Fi networks

*Actual coverage and availability may vary. Data rates may also vary in different regions. KVH provides no guarantees of coverage or availability. For the most up-to-date coverage maps, visit kvh.com/tracnetmaps.

Ultra-compact & affordable 37 cm Hybrid VSAT, Cellular, and Wi-Fi

Connectivity

The ultra-compact TracNet H30 brings the versatility and affordability of hybrid connectivity to the smallest vessels while serving as a powerful backup on larger vessels. The 37 cm commercial-grade TracNet H30 is more than 50% lighter than competing 45 cm terminals and offers unmatched communications using the KVH ONE hybrid satellite, cellular, and Wi-Fi network with intelligent, automatic switching. The terminal also includes easy single-cable installation, a commercial-grade rotary joint for continuous azimuth rotation, and digital IMUs and advanced motor controllers for outstanding tracking even in rough seas or at high speeds.

1. High-speed VSAT service (as fast as 6/2 Mbps down/up) via KVH’s global, layered Ku-band HTS network, offering 276 million sq. km (106+ million sq. miles) of coverage
2. Ultra-high efficiency antenna using KVH’s RingFire™ design and groundbreaking dielectric rod feed for excellent reception even in bad weather
3. High-performance tracking with 2-axis pedestal design, stabilized skew, dual digital IMUs, and advanced motor controllers
4. Terrestrial Communications Module supporting integrated high-power cellular antennas with service in 150+ countries plus built-in high-gain Wi-Fi antennas for seamless switching to shore-based Wi-Fi networks
5. Commercial-grade rotary joint and single cable design for easy installation and uninterrupted azimuth rotation

Belowdeck Units
KVH’s streamlined below-deck units are at the heart of every TracNet terminal. These tools create confidence through all-in-one system control and network management.
TracNet Hub 10-30V DC-powered with built-in Wi-Fi router, user-supplied SIM slot, ethernet ports and VoIP line. Shelf or bulkhead-mount. TracNet Hub 10-30V DC-powered with built-in Wi-Fi router, user-supplied SIM slot, ethernet ports and VoIP line. Shelf or bulkhead-mount.

System Specifications

Service

Network

| KVH Ku-band global HTS network; regional cellular services in 150+ countries; available shore-based Wi-Fi networks
Antenna Type| Ku-band
Service Coverage Area| Seamless worldwide regions
Maximum Speed Download/Upload1| as fast as 6 Mbps/2 Mbps (down/up)
Abovedecks Equipment
Antenna Dish Diameter| 36.8 cm (14.5”)
Antenna Unit Dimensions/ Weight| 39.4 cm D x 44.7 cm H (15.5” D x 17.6” H)/

11.1 kg (24.6 lbs)

Elevation/Azimuth Range| 7.7° to 75°/Unlimited rotation
Temperature| Operating: -30°C to 55°C (-22°F to 131°F); Survival: -35°C to 70°C (-31°F to 158°F)
Humidity/Salt Fog| IEC 60945; 40°C (104°F), 95% Humidity (non-

condensing)

Rain| Precipitation rate of 1.7mm/min, w/wind speeds up to 100 knots
Antenna Unit Power| DC, provided by the TracNet Hub or Hub+
Hub to Antenna Unit Connection| Single coaxial cable, see kvh.com/tracnetcables or contact KVH Technical Support for detailed specifications
Belowdecks Equipment – TracNet Hub+
Dimensions| 48.3 cm l x 30.7 cm w x 4.5 cm h (19” x 12.1” x 1.75”); will fit in 1U slot
Weight| 3.7 kg (8.3 lbs)
Temperature| Operating: -25°C to 55°C (5°F to 131°F); Survival: -15°C to 70°C (5°F to 158°F)
Heading Input| NMEA 2000, NMEA 0183 magnetic or true heading
Input Power| 100-240 VAC, 50-60 Hz auto switching, 250W max
Data Interfaces| 4 Ethernet: IEEE 1000BASET-T

2 USB 3.0 Ports

Voice Interfaces| 2 RJ11 ports supporting single line VoIP service
Belowdecks Equipment – TracNet Hub
Dimensions| 23.6 cm x 20.5 cm x 4.4 cm (9.34″ x 8.05″ x 1.73″)
Weight| 1.4 kg (3 lbs)
Temperature| Operating: -15°C to 55°C (5°F to 131°F);

Survival: -25°C to 70°C (5°F to 158°F)

Heading Input| NMEA 2000, NMEA 0183 magnetic or true heading
Input Power| 10-30 VDC, 125W max

Data Interfaces

| 4 Ethernet: Gigabit 1000BASE-T IEEE 802.3;

2.4/5GHz IEEE 802.11ac/a/b/g/n 2×2 MIMO Wi-Fi; 1 USB 3.0 Ports

Voice Interfaces| 1 RJ11 port for VoIP services
System Options

KVH OneCare™ Support Program| Available; see kvh.com/onecare for details
Iridium Certus® Optional Backup| Available; see “Optional Backup” on kvh.com/ H30 for details
Terrestrial Communications Module – Cellular Specifications
Band Support
Regions| Global, except China
5G| Standards| 3GPP Release 15 NSA/SA operation, Sub-6 GHz
MIMO| DL: Up to 4 x 4 MIMO UL: Up to 2 × 2 MIMO
LTE (4G)| Standards| DL Cat 20; UL Cat 18

LTE-FDD, LTE-TDD & LTE-LAA

MIMO| DL: Up to 4 ×4 MIMO
UMTS (3G)| WDCMA
Data Rates (max)2
5G| 5G NR SA Sub-6Ghz| DL 4.2 Gbps; UL 450 Mbps
5G NR NSA Sub-6Ghz| DL 5.0 Gbps; UL 600 Mbps
LTE| LTE-A| DL 2.0 Gbps; UL 200 Mbps
UMTS| WCDMA| DL 42 Mbps; UL 5.76 Mbps
Terrestrial Communications Module – Wi-Fi Specifications
Wi-Fi Standards| IEEE 802.11ac/a/b/g/n
Band Support| 2.4 Ghz / 5 Ghz

Data Rate (max)3

| 802.11b: 11Mbps

802.11a/g: 54Mbps 802.11n: 300Mbps

802.11ac: 867Mbps

MIMO| Up to 2 x 2 MIMO
Security| WPA2, WPA3
Complete System
Certification| Complies with the essential requirements of Radio Equipment Directive 2014/53/EU, which includes the safety objectives set out in EN62368-1 and in EMC directive EN60945

NMEA 2000 Certified

RoHS & REACH

System Warranty3| Comprehensive 2-year parts, 2-year labor warranty supported by KVH’s worldwide Certified Support Network (CSN) ; extended warranty up to 5 years available
Part Number| 01-0432-11

Meets requirements. Exceeds Inmarsat operational, survival, and shock specifications.

1. Published data speeds are maximum speeds and may vary in different regions and under different conditions.
2. Data rates theoretical only and actual value depends on network conditions. Data rates limited by 1 Gbps Ethernet LAN interface. 3 Unless subject to in-country regulations. Restrictions apply. Visit kvh.com/warranty for details.

KVH Global, Layered Ku-band HTS Network Coverage
The map depicts KVH’s expectations for the HTS network’s coverage for the TracNet H30; actual coverage and availability may vary. Data rates may also vary in different regions. Go to www.kvh.com/tracnetmaps to view our global coverage maps for TracNet H30.
Ku-band Coverage
Tracie H30 has a 2-axis stabilized antenna pedestal design that does not provide coverage in areas where the satellite is directly overhead.

Airtime Rate Sheet

KVH ONE™ TracNet™ H30

Delivering the power of global hybrid connectivity with:

• High-speed VSAT (as fast as 6/2 Mbps down/up) on KVH’s global HTS network 5G/LTE cellular connectivity in 150+ countries1
• Compatibility with shore-based Wi-Fi networks
• Seamlessly managed with intelligent, automatic switching
• Month-to-month plans with no annual contract and flexible suspension policies

STEP 1: Select Your VSAT Rate Plan:

High-Speed Plans
High-speed fixed price with unlimited use If the monthly high-speed data allotment is consumed, the system will automatically shift to the unlimited use shaped data rate and reset to the high-speed data rate on the first day of the following month.

Monthly Data Plans| $/month (USD)| High-speed Data Rates 2| Shaped Data Rates| High-speed Data/month
---|---|---|---|---
H30-200MB| $159|

6/2 Mbps

down/up

| 32/32 Kbps| 200 MB
H30-500MB| $309| 64/32 Kbps| 500 MB
H30-1GB| $619|

128/64 Kbps

| 1 GB
H30-2GB| $1,239| 2 GB
H30-5GB| $1,669| 5 GB
H30-10GB| $2,249| 10 GB
Plus Enhanced Voice Service
All phone calls to land or mobile lines worldwide only $0.59/minute!

High-Speed Metered Plans
Lowest cost, affordable overage rates
Simple, usage-based plans that offer the highest speeds and lowest costs with user-friendly tools for monitoring and controlling data usage.

Monthly Data Plans| $/month (USD)| High-speed Data Rates 2| High-speed Data/month| Overage Rates

$/MB (USD)

---|---|---|---|---
H30M-200MB| $109|

6/2 Mbps

down/up

| 200 MB| $1.02
H30M-500MB| $269| 500 MB| $0.71
H30M-1GB| $539| 1 GB| $0.61
H30M-2GB| $1,069| 2 GB| $0.50
H30M-5GB| $1,549| 5 GB| $0.30
H30M-10GB| $2,129| 10 GB| $0.20
Plus Enhanced Voice Service
All phone calls to land or mobile lines worldwide only $0.59/minute!

All Plans Offer:

• Speeds as fast as 6 Mbps/2 Mbps (down/up)2
• Unrestricted access to all applications and protocols3
• Unique Application Category Control tool to Allow, Restrict, or Block VSAT data usage in eleven application category groups to limit unintended data consumption
• 100% transparency with easy-to-use alerts, system configuration tools, and data allocation controls via the secure KVH Manager suite of tools
• Long distance phone service with simple, single price worldwide
• Includes one phone line for Enhanced Voice Service with the option to add up to five virtual numbers for inbound local calling
• Flexible suspension policies
• Month-to-month service with no annual contract for purchased equipment

STEP 2: Activate the integrated KVH cellular service

Take full advantage of KVH ONE’s global hybrid network covering 150+ countries by choosing to activate the optional integrated KVH cellular service for only $99/month! Visit kvh.com/lteglobalzones for details on per-country cellular data costs.

Enhanced Voice Service

KVH’s Enhanced Voice Service is a managed solution optimized for satellite communications and fully integrated into the KVH ONE Global HTS Network. Network voice prioritization assures that bandwidth is allocated to the telephone line to ensure a high-quality VoIP connection. With Enhanced Voice Service you will enjoy always-on voice connections and a great suite of convenient features and account management tools that you can access anywhere in the world!
Ku-band Coverage
TracNet H30 has a 2-axis stabilized antenna pedestal design that does not provide coverage in areas where the satellite is directly overhead.
The KVH ONE cellular airtime plan is a monthly credit towards usage in all active destination zones. Usage is calculated and charged by the MB at each destination zone’s $/GB rate. The Tier 1 and Tier 2 zones are on (active) by default, while you have the option to activate the Tier 3 and Tier 4 zones. Visit kvh.com/lteglobalzones for details. *For the most up-to-date coverage maps, visit kvh.com/tracnetmaps.
Actual coverage and availability may vary. Data rates may also vary in different regions. KVH provides no guarantees of cellular coverage or availability.

General Terms

• All prices are in $USD and do not include any taxes or fees that may apply.

• All services and plans are subject to the KVH Master Services Agreement.

• HTS network published data rates are rate plan maximums and may vary in different regions and under different conditions. Service reception may be affected by environmental or operational conditions and its uninterrupted availability is not guaranteed.

• No annual contract for purchased equipment; rate plans are month-to-month, automatically renewing on a monthly basis. For leased terminal equipment, the contract term must be concurrent with, and extend to, the end of the lease period.

• VoIP-only Suspension Plan is offered at $50/month with no limitation on the number of months. May not be used as activation plan. Plan change fee does not apply.

• When not in use, cellular service may be suspended independently of the satellite service. A $9.99/month fee applies during suspended months.

• Subscribers are not permitted to use the global HTS service for BitTorrent and all such data-intensive applications and protocols will be blocked by KVH.

• Subscribers are permitted to change HTS rate plans and switch between unlimited use and metered plans with certain restrictions. $100 fee applies for plan changes to lower-priced plans (excluding VoIP-only Suspension Plan), except during the first 90 days of service to allow the subscriber to determine the plan most appropriate for their usage needs. For complete details on plan changes, “Airtime Rate Plan Change/Suspension Policies” at kvh.com/airtimeresources.

• One voice line with a KVH-assigned phone number is provided at no charge and is carried via the global HTS network. A user-specified voice line phone number is $31/month.

• Virtual local phone numbers can be added for a monthly fee of $31 per number (5 max.) where available/subject to in-country regulations.

• Both incoming and outgoing calls are charged at $0.59/minute. A few select countries and satellite phone services are blocked. Contact KVH Airtime Services for special rates for these areas and services.

• Global Static IP Service is available for $30/month per IP address. Visit kvh.com/staticip for details.

• BitTorrent and all such data-intensive applications and protocols will be blocked by KVH.
  Additional Terms for Unlimited Use Rate Plans

• When the data allocation for the high-speed rate plan has been consumed, service will automatically shift to the reduced data rate plan with no overage charges until the end of the calendar month. The high-speed data allocation will reset on the first day of the following month.

References

• Home - KVH Innovative Solutions for Maritime Connectivity
• KVH - Airtime Activation & Resources
• KVH - TracNet H30
• One moment, please...
• KVH - KVH 5G/LTE Global Airtime
• Hybrid Systems - KVH ONE Network
• KVH - KVH OneCare Global Service and Support
• KVH - Static IP Request
• Welcome
• Satellite Coverage: 37cm Systems - KVH
• KVH - Warranty & KVH OneCare
• KVH - TracNet

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