KVH TracNet H30 Ultra-Compact Hybrid Connectivity Solution for Global High-Speed Communications Owner’s Manual

: June 13, 2024
: KVH

Table of Contents

STEP 1: Select Your VSAT Rate Plan:
STEP 2: Activate the integrated KVH cellular service
General Terms
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Airtime Rate Sheet
Effective 1 July 2022

Delivering the power of global hybrid connectivity with:

√ High-speed VSAT (as fast as 6/2 Mbps down/up) on KVH’s global HTS network
√ 5G/LTE cellular connectivity in 150 + countries 1
√ Compatibility with shore-based Wi-Fi networks
√ Seamlessly managed with intelligent, automatic switching
√ Month-to-month plans with no annual contract and flexible suspension policies

STEP 1: Select Your VSAT Rate Plan:

High-Speed Plans
High-speed fixed price with unlimited use
If the monthly high-speed data allotment is consumed, the system will automatically shift to the unlimited use shaped data rate and reset to the high-speed data rate on the first day of the following month.

Monthly Data Plans| $/month(USD)| High-speed Data Rates 2| Shaped Data Rates| High-speed Data/month
---|---|---|---|---
H30-200MB| $159| 6/2 Mbps
down/up| 32/32 Kbps| 200 MB
H30-500MB| $309| 64/32 Kbps| 500 MB
H30-1GB| $619| 128/64 Kbps| 1 GB
H30-2GB| $1,239| 2 GB
H30-5GB| $1,669| 5 GB
H30-10GB| $2,249| 10 GB

Plus Enhanced Voice Service
All phone calls to land or mobile lines worldwide only $0.59/minute!
High-Speed Metered Plans
Lowest cost, affordable overage rates
Simple, usage-based plans that offer the highest speeds and lowest costs with user-friendly tools for monitoring and controlling data usage.

Monthly
Data Plans| $/month
(USD)| High-speed Data Rates 2| High-speed
Data/month| Overage Rates
$/MB (USD)
---|---|---|---|---
H30M-200MB| $109| 6/2 Mbps
down/up| 200 MB| $1.02
H30M-500MB| $269| 500 MB| $0.71
H30M-1GB| $539| 1 GB| $0.61
H30M-2GB| $1,069| 2 GB| $0.50
H30M-5GB| $1,549| 5 GB| $0.30
H30M-10GB| $2,129| 10 GB| $0.20

Plus Enhanced Voice Service
All phone calls to land or mobile lines worldwide only $0.59/minute!
All Plans Offer:

Speeds as fast as 6 Mbps/2 Mbps (down/up) 2
Unrestricted access to all applications and protocols 3
Unique Application Category Control tool to Allow, Restrict, or Block VSAT data usage in eleven application category groups to limit unintended data consumption
100% transparency with easy-to-use alerts, system configuration tools, and data allocation controls via the secure KVH Manager suite of tools
Long distance phone service with simple, single price worldwide
Includes one phone line for Enhanced Voice Service with the option to add up to five virtual numbers for inbound local calling
Flexible suspension policies
Month-to-month service with no annual contract for purchased equipment

STEP 2: Activate the integrated KVH cellular service

Take full advantage of KVH ONE’s global hybrid network covering 150 + countries by choosing to activate the optional integrated KVH cellular service for only $99/month! Visit kvh.com/lteglobalzones for details on per- country cellular data costs.

5G and LTE-A cellular speeds where available and compatible with the KVH- or user-supplied SIM cards and service
Published data speeds are maximum speeds and may vary in different regions and under different conditions
Excludes BitTorrent and similar protocols

KVH ONE TracNet H30
Airtime Rate Sheet

Enhanced Voice Service
KVH’s Enhanced Voice Service is a managed solution optimized for satellite communications and fully integrated into the KVH ONE Global HTS Network. Network voice prioritization assures that bandwidth is allocated to the telephone line to ensure a high-quality VoIP connection. With Enhanced Voice Service you will enjoy always-on voice connections and a great suite of convenient features and account management tools that you can access anywhere in the world!
TracNet H30 Global HTS Coverage

Ku-band Coverage
TracNet H30 has a 2-axis stabilized antenna pedestal design that does not provide coverage in areas where the satellite is directly overhead.
*The map depicts expectations for the KVH ONE global HTS network’s coverage for the TracNet H30. For the most up-to-date coverage maps, visit kvh.com/tracnetmaps.
Actual coverage and availability may vary. Data rates may also vary in different regions.
KVH provides no guarantees of satellite coverage or availability.
TracNet H30 Cellular Coverage

The KVH ONE cellular airtime plan is a monthly credit towards usage in all active destination zones. Usage is calculated and charged by the MB at each destination zone’s $/GB rate. The Tier 1 and Tier 2 zones are on (active) by default, while you have the option to activate the Tier 3 and Tier 4 zones. Visit kvh.com/lteglobalzones for details.
*For the most up-to-date coverage maps, visit kvh.com/tracnetmaps.
Actual coverage and availability may vary. Data rates may also vary in different regions.
KVH provides no guarantees of cellular coverage or availability.

General Terms

All prices are in $USD and do not include any taxes or fees that may apply.
All services and plans are subject to the KVH Master Services Agreement.
HTS network published data rates are rate plan maximums and may vary in different regions and under different conditions. Service reception may be affected by environmental or operational conditions and its uninterrupted availability is not guaranteed.
No annual contract for purchased equipment; rate plans are month-to-month, automatically renewing on a monthly basis. For leased terminal equipment, the contract term must be concurrent with, and extend to, the end of the lease period.
VoIP-only Suspension Plan is offered at $50/month with no limitation on the number of months. May not be used as activation plan. Plan change fee does not apply.
When not in use, cellular service may be suspended independently of the satellite service. A $9.99/month fee applies during suspended months.
Subscribers are not permitted to use the global HTS service for BitTorrent and all such data-intensive applications and protocols will be blocked by KVH.
Subscribers are permitted to change HTS rate plans and switch between unlimited use and metered plans with certain restrictions. $100 fee applies for plan changes to lower priced plans (excluding VoIP-only Suspension Plan), except during the first 90 days of service to allow the subscriber to determine the plan most appropriate for their usage needs. For complete details on plan changes, “Airtime Rate Plan Change/Suspension Policies” at kvh.com/airtimeresources.
One voice line with a KVH-assigned phone number is provided at no charge and is carried via the global HTS network. A user-specified voice line phone number is $31/month.
Virtual local phone numbers can be added for a monthly fee of $31 per number (5 max.) where available/subject to in-country regulations.
Both incoming and outgoing calls are charged at $0.59/minute. A few select countries and satellite phone services are blocked. Contact KVH Airtime Services for special rates for these areas and services.
Global Static IP Service is available for $30/month per IP address. Visit kvh.com/staticip for details.
BitTorrent and all such data-intensive applications and protocols will be blocked by KVH.
Additional Terms for Unlimited Use Rate Plans
When the data allocation for the high-speed rate plan has been consumed, service will automatically shift to the reduced data rate plan with no overage charges until the end of the calendar month. The high-speed data allocation will reset on the first day of the following month.

kvh.com/one
World Headquarters
KVH Industries, Inc. · Middletown, RI U.S.A.
+1.401.847.3327
· info@kvh.com
EMEA Headquarters
KVH Industries A/S · Kokkedal, Denmark
+45.45.160.180 · info@emea.kvh.com
Asia-Pacific Headquarters
KVH Industries Pte Ltd. · Singapore
+65.6513.0290 · info@apac.kvh.com
DS_TracNetH30_AirtimeRates_0622
©2022 KVH Industries, Inc. KVH, KVH ONE, TracNet, and the unique light colored dome with dark contrasting baseplate are trademarks of KVH Industries, Inc.
All other trademarks are the property of their respective companies.