KVH TRACNET H60 Starlink High-Performance Terminal Owner’s Manual
- June 13, 2024
- KVH
Table of Contents
KVH and Starlink™
A Seamless Solution
Premium Hybrid Connectivity for Leisure Yachts
TRACNET H60 Starlink High-Performance Terminal
Starlink Available as a Standalone Solution or a Supplement to KVH’s Award- winning Connectivity Solutions
- Starlink flat panel high-performance terminal and service with high-speed, low-latency Internet
- Choice of KVH TracNet™ hybrid terminal with integrated global VSAT, 5G/LTE cellular, and shore-based Wi-Fi bridge, or TracPhone VSAT terminals
- KVH ONE™ global hybrid network
KVH/Starlink Companion Package compatible with all TracNet systems plus KVH TracPhone VSAT terminals
The Power and Reliability of KVH, the Speed of Starlink
Keep your family, friends, and crew connected when you turn to KVH for a
Starlink high-performance terminal, as a standalone solution or as part of a
comprehensive hardware and service solution. Enjoy seamless, intelligent
integration of Starlink’s speed and affordability (where available) with KVH’s
white glove service, proven global HTS network, multi-channel hybrid
connections, and outstanding performance.
Add a Starlink flat panel high-performance terminal to your yacht’s TracNet
solution with our simple, single-cable installation and exclusive intelligent
hybrid switching to ensure you enjoy the best and fastest communications at
all times. And for existing TracPhone® terminal users, an easy configuration
update and single cable enables automatic switching between KVH’s global HTS
network and Starlink for seamless connectivity.¹
Turn to KVH as your single source for a complete Starlink solution. Enjoy
same-day shipping, unmatched customer satisfaction, and 24/7/365 live warranty
support and global service through KVH’s OneCare Global Support Program. Plus
you can activate your Starlink through KVH when it’s right for you.
Enhance your onboard communications with fast speeds, affordable data, and
KVH’s advanced, integrated services for enhanced security, connectivity, and
versatility.
| Supported Features | Starlink | KVH TracNet |
|---|---|---|
| Ultra high-speed data rates (as fast as 350 Mbps down)² | X | |
| Ultra-affordable data (as low as $1.00 per GB) | X | |
| “Best effort” low latency LEO network | X | |
| End-to-end data encryption | X | X |
| Fully deployed global satellite network | X | X |
| Integrated 5G/LTE cellular service in 150+ countries + Wi-Fi | X | |
| Intelligent hybrid channel switching | X | |
| 24/7/365 live airtime and technical support | X | |
| Prioritized VoIP lines for crystal-clear voice calls | X | |
| Customer and technical support service portal | X | |
| Network and terminal management portal | X | |
| Global static IP | X | |
| KVH Crew Internet service | X | |
| KVH Cloud Email service | X | |
| Real-time vessel tracking | X | |
| Global installation and service network | X |
¹Active KVH and Starlink data plans are required for automatic switching.
²Published data speeds are maximum speeds and may vary in different regions
and under different conditions.
KVH Starlink Mobile Priority Data Plans
Data Plan| Monthly Subscription| Minimum Required OneCare™
Service and Support Plan¹| Overage Fee²
---|---|---|---
50 GB/month| $250| $79/mo (Leisure Essential)³| $2.20/GB
$250| $149/mo (Standard)
1,000 GB/month| $1,000| $299/mo (Premier)
5,000 GB/month⁴| $5,000| $499/mo (Premier+)
¹Customers on the 50GB and 1,000 GB per month plans have the option to upgrade
to a higher OneCare Service and Support Plan
²Opt-in and opt-out of Starlink Overage Plans are expected to be available
soon
³Only available for leisure yachts
⁴We will support both one- and two-antenna configurations for the 5,000
GB/month plan
KVH Starlink Terminal Details⁵
| Included Terminal & Accessories | Part No. |
|---|
• Flat panel high-performance maritime Starlink terminal with wedge mount
• Starlink Hub Ethernet adapter for automatic switching
• 8m and 25m Power over Ethernet cables| 72-1048
⁵KVH is not responsible for any changes made by Starlink to terminal performance, geographic region, and service availability. Starlink terminal and airtime service plans are subject to change.
Starlink + KVH Data Plan Discounts
| Data Channel Configuration | Data Plan Discount |
|---|---|
| Starlink + KVH Unlimited Use Plan | 50% off the Unlimited Use Plan |
| Starlink + KVH High-speed Plan (Shaped or Metered) | 10% off the High-speed |
Plan
Starlink + KVH Unlimited Use and High-speed Plan (Shaped or Metered)| 50% off
the Unlimited Plan + 10% off the High-speed Plan
KVH OneCare™ Service and Support Plans for Starlink
Benefits| Leisure Essential| Standard| Premier|
Premier+
---|---|---|---|---
24/7/365 Tier 1 technical support| X| X| X| X
Warranty administration| X| X| X| X
Service event scheduling & coordination| | X| X| X
Standard warranty labor*| | X| X| X
Access to KVH’s Unit in Advance Program
(KVH standard terms and conditions apply)| X| X| X| X
VIP prioritized technical support and airtime services phone queue| | | X| X
Tech support email and case prioritization| | | X| X
Airtime services email and case prioritization| | | X| X
Technician travel*| | | | X
Extended warranty (parts & onboard labor)| | | | X
Rigging / tender / crane| | | | X
Two-way economy air freight| | | | X
Import duties| | | | X
*Up to four hours
At KVH’s discretion
Starlink airtime coverage, available airtime plans, and policies are subject
to change. Please visit
starlink.com/maritime** for current details.
KVH Industries A/S
EMEA Headquarters
Birkeroed, Denmark
Tel: +45.45.160.180
Fax: +45.45.160.181
Email: info@emea.kvh.com| KVH Industries,
Inc.
World Headquarters
Middletown, RI U.S.A.
Tel: +1.401.847.3327
Fax: +1.401.849.0045
Email: info@kvh.com| KVH Industries Pte Ltd.
Asia-Pacific Headquarters
Singapore
Tel: +65.6513.0290
Fax: +65.6472.3469
Email: info@apac.kvh.com
---|---|---
KVH, KVH ONE, TracPhone, TracNet, KVH OneCare, and the unique light-colored
dome with dark contrasting baseplate are trademarks of KVH Industries, Inc.
All other trademarks are property of their respective companies.
Specifications subject to change without notice.
www.kvh.com ©2023 KVH Industries, Inc.
DS_KVH_StarlinkCompanionPackage_LEISURE_1023
References
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