powershield PSDR800 Defender RackMount User Manual

powershield PSDR800 Defender RackMount

INTRODUCTION

Thank you for purchasing the Defender RackMount 800. This UPS is designed to provide safe and reliable power protection to your valuable electronic equipment. Before you start using the product, please read this user manual. It contains instructions relating to safety, installation, operation maintenance and warranty. Please keep this manual in a safe place for future use.

PACKAGE CONTENTS

Included in the box:

• PowerShield Defender RackMount 800 unit
• PowerShield Defender RackMount 800 User Manual
• USB Communication cable
• Rackmount Ears

Note:
Before installation, please inspect the unit and make sure that no damage has occurred during transit. If any damage is found, please notify your dealer. Please keep the shipping materials in the event the product must be returned.

PRODUCT OVERVIEW

The PowerShield Defender will protect your computer, telephone system and other electronic devices from various power disturbances including black and brown outs. This product features a user friendly LCD that displays the status of the product.

1. User friendly LCD display (see 6)
   See ‘Understanding Display section for details’.

2. On/Off switch
   Turn on and off unit with and without utility.

3. Resettable input circuit breaker
   Breaker will trip when there is an overload or short circuit on the output of the unit.

4. USB interface port
   Connect USB cable and computer. Install NetGuard UPS monitoring software for advanced power monitoring.

5. UPS and surge protection outlets
   These outlets provide battery backup power when the mains power fails and unit is turned on. Connect peripherals that need battery backup protection. Do not connect laser printers.

6. Intelligent slot
   The UPS is equipped with an intelligent slot to accommodate an SNMP card. When installed, the SNMP card will provide advanced communication and monitoring options for the UPS.

INSTALLATION & START UP

1. Install the unit in a controlled environment area that is free from dust and has adequate airflow.
2. Plug the AC input cord into the wall outlet and the unit will automatically start.
3. NEVER connect a laser printer/scanner to the UPS outlets. This may cause damage to the unit. The, following type of equipment may cause some problems because the battery output mode of this unit is not sinusoidal; Inverter, Transformer, AC line filters and PFC power supplies.

SOFTWARE INSTALLATION

Defender RackMount 800 has HID inbuilt native Battery management compatible with Windows, Mac OSX and other OSs that support HID. If you wish to use NetGuard monitoring software, please follow the instructions below:

1. Please download the latest NetGuard
   Monitoring software from www.powershield.com.au/index.php/downloads.

2. When the installation is completed, NetGuard agent icon will appear on the Taskbar.

3. Once installation is completed, click the plug icon found on the Task bar to start the program.

UNDERSTANDING LCD DISPLAY

1. Input voltage
2. Online mode icon
3. Output voltage
4. Load level indicator
5. On battery mode icon
6. Battery level indicator

BATTERY REPLACEMENT

The Defender RackMount 800 has a user-replaceable battery feature. Please read the warning on the back page about battery safety and follow the steps carefully shown below. Please use only a PowerShield-approved battery to maximize the performance of the unit.

1. Shut down all connected equipment and turn the UPS off by pressing on/off button.
2. Disconnect input cord from mains and remove all output cords from the UPS.
3. Remove the 4 screws from the battery cover.
4. Pull on the white tag on the battery and remove the battery from the unit.
5. Remove Red (Positive) and Black (Negative) battery wires from the battery pack. Connect Black (Negative) wire to the new battery black terminal and connect Red (Positive) battery wire to the red battery terminal. Note: You may see a small spark when you connect the red wire to the battery. This is normal.
6. Slide the new battery into the unit. Replace battery cover, and fasten the four holding screws.
7. Please recharge the unit for 6 hours before you turn the unit on.

STORAGE AND MAINTENANCE

MAINTENANCE
Defenders contain no user-serviceable parts other than battery pack. If the battery service life (3–5 years at 25°c ambient temperature) has been exceeded, the batteries must be replaced. Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.Please contact your dealer or visit the Power Shield website: www.powershield.com.au/support.

STORAGE
Before storing, charge the UPS 6 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:

TROUBLESHOOTING

Please follow the troubleshooting section below. If the problem cannot be resolved, please check PowerShield FAQ web page or call our customer support for further assistance.

LCD display not lit

| Low battery| Recharge the unit for at least 6 hours and try to start it again.
Battery may be faulty| Replace the battery with PowerShield battery kit.
Input circuit breaker tripped| Check if the circuit breaker on front panel has tripped, wait 5 minutes, reset, and check again.
Continuous beeping while mains input power is normal| The unit may be overloaded| Remove some equipment that is connected to UPS outlets and check load level indicator on LCD display.
Continuous beeping while UPS operating| The battery is low/ faulty| Replace the battery with PowerShield battery kit.

Backup time is short/ none when power fails

| The unit maybe overloaded| Remove some equipment that is connected to UPS outlets and check load level indicator on LCD display.
Low battery| Recharge the unit for at least 6 hours and try to start it again.
Battery may be faulty| Replace the battery with PowerShield battery kit.
The unit stays on battery when the utility is normal| Input circuit breaker tripped| Check if the circuit breaker on front panel has tripped, wait 5 minutes, reset, and check again.
Input power cord may be loose| Reconnect the power cord to wall outlet properly.
MODEL| PSDR800
---|---
CAPACITY| 800VA/480W
Input Voltage (Nominal)| 240VAC
Input Voltage Range| 177–290 VAC
Frequency Range| 50/60Hz ± 5Hz
Output Voltage| 240 VAC
Output Voltage Regulation| 240 VAC ± 10%
Frequency| AC mode tracks utility
Frequency Range (Batt. Mode)| 50Hz or 60Hz ± 1Hz
Transfer Time| Typical 2–6ms, 10ms max
Waveform (Batt. Mode)| Simulated Sine Wave
Battery Type & Number| 12V 9Ah (x1)
Typical Recharge Time| 6 Hours recovery to 90% capacity
Full Protection| Overload, discharge and overcharge protection
Safety| EN62040-1:2008, IEC60950-1:2006
EMC| EN62040-2:2006
Temperature and Humidity| 0–40°C, 0–90% RH (non-condensing)
Noise Level| <40dB (no fan)
Dimensions (D x W x H) mm| 230 x 438 x 86
Net Weight| 7.7 kg

WARRANTY AND SERVICE

WARRANTY CONDITIONS
The standard warranty is TWO (2) years from
the date of purchase. The standard PowerShield procedure is to replace the original unit with a factory refurbished unit. PowerShield will ship the replacement unit once the defective unit has been received by the service department, or cross ship upon the receipt of a valid credit card number. The customer pays for shipping the defective unit to PowerShield. PowerShield pays ground freight transportation costs to ship the replacement to the customer within Australian capital cities metro areas only.

WARRANTY SERVICE PROCESS

1. Review the problems discussed in the troubleshooting section of this manual to eliminate common problems.
2. Verify that no input/output circuit breaker is tripped. A tripped circuit breaker is the most common problem.
3. If the problem still persists, please call +61 8 9209 3839 or 1300-305-393 for technical support or fill in the form on PowerShield web page for online technical support. Following details are needed for warranty claims.
   • Model number
   • Serial number
   • The date of purchase
4. Be prepared to troubleshoot the problem over the phone with PowerShield technical support.
5. If technical support found that the product **** is defective, then the technical support will issue a Return Material Authorization Number (RMA#)
6. If the unit is under warranty, repair is free. If not there is a repair charge.
7. Pack the unit in its original packaging. Pack properly to avoid damage during transit. Damage sustained in transit is not covered under warranty.
8. Mark the RMA# on the outside of the package.
9. Return the defective unit by insured, prepaid carrier to the address given to you by Technical support.

Please register your warranty by visiting www.powershield.com.au

SAFETY CAUTION

Please read carefully the following safety instructions before using the Defender RackMount 800.

ATTENTION: Electrical Safety

• To prevent the risk of fire and electric shock, install the product in a controlled temperature and humidity indoor area where it is free from conductive contaminants.
• To reduce the risk of overheating, please ensure the cooling vent holes are unobstructed.
• This product is not approved for medical equipment or life-support systems.
• Hazardous voltages present even when the unit is disconnected from the mains. Hazardous voltages may still be present through the supply from the battery. Battery connections should be disconnected when servicing the product.
• There are no serviceable parts inside the unit. Please do not attempt to open enclosure for modification or service, other than replacing the battery. Any modification whatsoever to this unit will void product warranty.

ATTENTION: Battery Safety

• When replacing the batteries, always use the same quantity and type of batteries.
• Do not dispose of batteries in a fire as they may explode.
• Do not open or mutilate the battery as released electrolyte may be harmful to the skin and eyes.
• A battery can present a risk of electric shock and high short circuit current.
• Battery replacement should be only undertaken by competent personnel.
• The following precautions should be observed before replacing batteries.
  1. Remove watches rings and other metal objects.
  2. Use proper tools with insulated handles.
  3. Keep tools or metal objects away from the batteries.
  4. Make sure that the UPS is turned OFF.
  5. Disconnect mains supply prior to connecting  or disconnecting battery terminals.
     WARNING: This is a category C2 UPS product. This product may cause radio interference.

References

• Optus - Mobile Phones, nbn, Home Internet, Entertainment and Sport
• PowerShield Home - Power Shield Power Protection Solutions
• Support - Power Shield Power Protection Solutions

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