APC BR900G-RS Back UPS User Manual

APC BR900G-RS Back-UPS

Inventory

Safety

This unit is intended for indoor use only. Do not operate this unit in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.

Important Safety Messages

SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries.

• This UPS is intended for indoor use only.
• Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.
• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
• The battery typically lasts for three to five years. Environmental factors impact battery life. Elevated ambient temperatures, poor quality AC power, and frequent short duration discharges will shorten battery life.
• Connect the UPS power cable directly to a wall outlet. Do not use surge protectors or extension cords

CAUTION
RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Replace the battery at least every 5 years or at the end of its service life, whichever is earlier.
• Replace the battery immediately when the UPS indicates battery replacement is necessary.
• Replace batteries with the same number and type of batteries as originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery over-temperature condition, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input, and disconnect the batteries. Do not operate the UPS until the batteries have been replaced.
• Failure to follow these instructions can result in minor or moderate injury and equipment damage

For the recycling battery information, please go to apc.com/recycle

• CAUTION : Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions.
• CAUTION: Do not dispose of batteries in a fire. The batteries may explode.
• CAUTION : Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
• CAUTION : Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy through conductive materials could cause severe burns.
• CAUTION : Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces.CAUTION: A battery can present a risk of electrical shock and high short-circuit current. The following precautions should be observed when working on batteries:
  • Disconnect the charging source prior to connecting or disconnecting battery terminals.
  • Do not wear any metal objects including watches and rings.
  • Do not lay tools or metal parts on top of batteries.
  • Use tools with insulated handles.
  • Wear rubber gloves and boots.
  • Determine if battery is either intentionally or inadvertently grounded. Contact with any part of a grounded battery can result in electric shock and burns by high short-circuit current. The risk of such hazards can be reduced if grounds are removed during installation and maintenance by a skilled person.
• This manual can be downloaded from APC by Schneider Electric Website www.apc.com

Connect the Battery

PowerChute Personal Edition Software

• Overview

  • PowerChute Personal Edition Software allows you to use your computer to access additional power protection and management features of the Back-UPS.

• Using PowerChute, you can:

  • Preserve work in progress during a power outage by putting your computer into Hibernate mode. When the power returns, the computer will appear exactly as it did before the power outage.
  • Configure the Back-UPS management features, such as power-saving outlets, shutdown parameters, audible alarms, and more.
  • Monitor and view the status of the Back-UPS, including the estimated runtime, power consumption, power event history, and more.
    Available features will vary by Back-UPS model and operating system.
    If you choose not to install PowerChute, the Back-UPS will still provide backup power and power protection to connected equipment. However, you will only be able to configure a limited number of features using the display interface.

• Compatibility

  • PowerChute is compatible with Windows operating systems only. For a detailed list of supported operating systems, go to www.apc.com, select Software & Firmware.
  • For Mac operating systems, we recommend using the native shutdown application (within System Preferences) which recognizes your battery backup and allows you to configure shutdown of your system during power outages. To access this application, connect a USB cable from the Back-UPS DATA PORT (POWERCHUTE PORT) to a USB port on your computer, and see the documentation provided with your computer.

• Installation

  • Use the USB cable to connect the USB and Serial port on the UPS to the USB port on your computer. Download PowerChute™
  • Personal Edition Software from www.apc.com/pcpe. Select the appropriate operating system and follow directions to download and install the software.

Connect the Equipment

Battery Backup and Surge Protected outlets

• When the Back-UPS is receiving input power, the Surge Protection only outlets and the Battery Backup with Surge Protection outlets will supply power to connected equipment. During a power outage or other AC problems, only the Battery Backup outlets receive power for a limited time from the Back-UPS.
• Connect equipment such as printers, FAX machines, scanners, or other peripherals that do not need battery backup power to the Surge Protection Only outlets.
• These outlets provide full time protection from surges even if the Back-UPS is switched off.

Master and Controlled outlets

• To conserve electricity, when the device connected to Master Outlet goes into Sleep or Standby mode, or turns off, the Controlled by Master device(s) will shut down as well, saving electricity.
• Connect a master device, such as a desktop computer or audio/visual receiver to the Master outlet. Connect peripheral devices such as a printer, speakers, or a scanner to the Controlled by Master outlets.

 | USB and Serial Data port| To use PowerChute software, connect a USB cable, to the USB or serial port.
---|---|---
 | Telephone Cable Surge- protected ports| Connect one end of a DSL/Modem/FAX/Phone cable to a telephone wall outlet and the other end to the

IN port on the Back-UPS. Connect one end of a DSL/Modem/FAX/Phone cable to a modem, FAX

|  | machine or telephone and the other end to the OUT port on the Back-UPS.
 | Surge Protection outlet, Controlled by Master outlet| This outlet provides surge protection during a power outage. This outlet will disconnect from AC power during a power outage, or in the event that the Master outlet goes into Sleep mode.
 | Surge Protection outlets| These outlets provide full-time protection for connected equipment from power surges when the Back- UPS is turned on or off. The Surge Protection outlets do not provide battery backup to connected equipment. Connect a printer, scanner or other noncritical devices that do not require battery backup protection.
| AC Power Cable| Use this cable to connect the Back-UPS to AC power.
 | Battery Backup outlets with Surge Protection| These outlets provide battery backup power to connected equipment for a limited period of time during power outages and voltage fluctuations. The Battery Backup + Surge Protection outlets provide battery power to connected equipment only when the Back-UPS is turned on.

Connect essential equipment such as a computer, computer monitor, modem or other data sensitive devices to these outlets. Do not connect aquarium equipment, laser printers, paper shredders, sump pumps, or fans to these outlets as the modified sine wave output of the Back-UPS may cause these devices to experience a decrease in performance. Do not connect surge protectors or extension cords to these outlets.

 | Battery Backup, Controlled by Master outlet with Surge

Protection

| This outlet provides surge protection for the connected device. To conserve energy the Controlled by Master outlets will disconnect from AC power whenever the device plugged into the MASTER outlet

is turned off or goes into Standby or Hibernation mode.

| Master outlet| Connect the master device to this outlet, in most cases, this will be the main computer.

In addition to providing battery backup power and surge protection, this outlet will signal the Controlled by Master outlets to disconnect from AC power when the master device is either turned off

or goes into Standby or Hibernation mode.

 | Gigabit Ethernet surge-protected ports| Use an Ethernet cable to connect a modem or router to the IN port, and a computer to the OUT port.
 | Circuit breaker| Press the circuit breaker reset button after an overload condition or a short circuit has occurred causing the circuit breaker to trip. This action can be taken when the Back-UPS is operating on utility or battery power.

Operation

Power Saving Feature

• This Back-UPS is equipped with power saving outlets that conserve electricity. Configure the Back-UPS to recognize a Master device, such as a computer or an A/V receiver, and Controlled by master peripheral devices, such as a printer, speakers, or a scanner. When the Master device goes into Standby or Hibernation mode, or is turned off, the Controlled by Master device(s) will be turned off.

• The Back-UPS ships with this Power Saving feature DISABLED. To configure this feature, follow the instructions below or use PowerChute software.
  Notes : Devices that provide network services (such as routers, modems, or wireless printers) should not be plugged into the Controlled outlets. The Back-UPS ships with this Power-Saving feature DISABLED. If you wish to use this feature, follow the instructions below:

• Enable the Power Saving Controlled outlets. Press and hold MUTE and DISPLAY buttons simultaneously for two seconds. The Back-UPS will beep to indicate the feature is enabled. The leaf icon on the display will illuminate.

• Disable the Power Saving Controlled outlets. Press and hold MUTE and DISPLAY buttons simultaneously for two seconds. The Back-UPS will beep to indicate the feature is disabled. The leaf icon on the display will extinguish.

• Setting the threshold. The amount of power used by a device in Standby or Hibernation mode varies dependant on the connected device. If the Controlled outlets do not turn off when the Master device is in Standby or Hibernation mode, it may be necessary to adjust the threshold at which the MASTER outlet signals the CONTROLLED outlets to shut down.

  • Be sure a master device is connected to the MASTER outlet. Place that device into Standby or Hibernation mode, or turn it off.
  • Press MUTE and DISPLAY buttons simultaneously and hold for six seconds, until the leaf icon flashes three times and the Back-UPS beeps three times.
  • The Back-UPS will now recognize and save the threshold level as the new threshold setting for the master device.

Power-Saving LCD Screen

The display interface can be configured to remain continuously illuminated or to extinguish after a period of inactivity to save electricity.

1. Continuous Illumination mode: Press and hold DISPLAY button for two seconds. The display will illuminate and the Back-UPS will beep to confirm Continuous Illumination mode is activated.
2. Power Saving mode: Press and hold DISPLAY button for two seconds. The display will extinguish and the Back-UPS will beep to confirm Power Saving mode is activated. While in Power Saving mode, the display will illuminate if a button is pressed, it will extinguish after 60 seconds of inactivity.

Back-UPS Sensitivity Settings

The Back-UPS detects and reacts to line voltage distortions by transferring to battery backup power to protect connected equipment. In situations where either the Back-UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage.

1. Connect the Back-UPS to a utility power source. Be sure the Back-UPS is turned off.
2. Press and hold the POWER button for six seconds. The load capacity bar will flash on and off, to indicate the Back-UPS is in Program mode.
3. Press the POWER button again to scroll through the menu options. The Back-UPS will beep to confirm the selection. Refer to the table for an explanation of the transfer voltage sensitivity levels.
4. Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions.
5. Use this setting under normal operating conditions.
6. Use this setting when connected equipment is sensitive to any minor fluctuations in voltage or waveform distortions.

Front Panel Buttons and Display

Use the three buttons on the front panel of the Back-UPS and the display to configure the Back-UPS.

Front panel

• MUTE button
• POWER button
• DISPLAY button
• Display

Alerts and System Events

Audible Alerts

Events Icons

System Events

Function Quick-Reference

Function| Button| Timing (seconds)| UPS

Status

| Description
---|---|---|---|---

Power

POWER ON| ****| 0.2| Off| Press the POWER ON/OFF button to turn on the Back- UPS and operate on AC power.

If AC input power is not available the Back-UPS will operate on

battery power.

---|---|---|---|---
POWER OFF| ****| 2| On| Press the POWER ON/OFF button to turn off the Back- UPS.

The Back-UPS will continue to provide surge protection to the

Surge Protection outlets.

Display

Status Inquiry| | 0.2| On| Verify the status or condition of the Back- UPS. The LCD will illuminate for 60 seconds.
---|---|---|---|---
Power-Saving| | 2| On| The LCD will illuminate and the Back-UPS will beep to confirm
mode:|  |  | Continuous Illumination mode is activated.
Continuous|  |  | The LCD will extinguish and the Back-UPS will beep to confirm
Illumination|  |  | that
 |  |  | Power-Saving mode is activated. While in Power-Saving mode,
 |  |  | the LCD will illuminate if a button is pressed, then extinguish after
 |  |  | 60 seconds of no activity.

Mute

Event Specific| | 0.2| On| Disable any audible alarms caused by an event.
---|---|---|---|---
General Status Enable/Disable| | 2| On| Enable or disable the audible alarms. The Mute icon will illuminate and the Back-UPS will beep one time. The Mute feature will not

activate unless the Back-UPS is operating on battery power.

Sensitivity| **| 6| Off| The Load Capacity icon will flash to indicate the Back-UPS is in Program** mode. Use the POWER ON/OFF button to scroll through and select Low, Medium, and High sensitivity levels. The Back- UPS will beep to confirm the selection. Refer to “Power Saving

Feature” on page 4 for details.

MASTER / CONTROLLED

outlet Enable/ Disable

| ****

| 2| On| The leaf icon will extinguish to indicate the MASTER outlet feature is disabled or illuminate to indicate the MASTER outlet feature is enabled. The Back-UPS will beep once.
Master/Enable threshold calibration| ****

| 6| On| While calibrating the threshold setting, the device connected to the MASTER outlet should be turned off or placed in Standby or Sleep mode. Once the threshold setting has been selected the Power- Saving icon will flash 3 times and beep 3 times.
Self-Test (manual)| ****| 6| On| The Back-UPS will run a test of the internal battery.

Note: This will happen automatically when the Back-UPS is turned on.

Event Reset| **| 0.2| On| When the Event screen is visible, press and hold DISPLAY, then press the POWER button to clear the AC event counter.
Status Reset| **| 2| Event| After an event has been identified, press the POWER ON/OFF button to remove the visual indication and return to standby status.

Troubleshooting

power.

| Be sure the Back-UPS is securely connected to a

AC outlet.

The circuit breaker has been tripped.| Disconnect non-essential equipment from the Back-UPS. Reset the circuit breaker. Re-connect equipment one item at a time. If the circuit breaker trips again, disconnect the device that

caused the event.

The internal battery is not connected.| Connect the battery.
The AC input voltage is out of range.| Adjust the transfer voltage and sensitivity range.
The Back-UPS does not provide power during a AC power outage.| Besure that essential equipment is not

plugged into a SURGE ONLY outlet.

| Disconnect equipment from the SURGE ONLY

outlet and connect to a BATTERY BACKUP outlet.

The Back-UPS is operating on battery power, while connected to AC power.| •  The Back-UPS power cable is not securely connected to the wall outlet.

•  The wall outlet is no longer receiving AC power.

•  The circuit breaker has been tripped.

| Be sure the plug is fully inserted into the wall outlet. Be sure the wall outlet is receiving AC power by checking it with another device.
The Back-UPS is running an automatic

self test.

| No action is necessary.
•  The AC input voltage is out of range.

•  The frequency is out of range.

•  The waveform is distorted.

| Adjust the transfer voltage and sensitivity range.
The Back-UPS does not provide the expected amount of backup time.| Battery Backup outlets may be experiencing an overload condition.| Disconnect non-essential equipment from the Battery Backup outlets and connect the equipment to SURGE ONLY outlets.
The battery was recently discharged due to

a power outage and has not fully recharged.

| Charge the battery cartridge for 16 hours.
The battery has reached the end of its

service life.

| Replace the battery.
The REPLACE BATTERY indicator

is illuminated.

| The battery has reached the end of its

useful life.

| Replace the battery.
The OVERLOAD indicator is illuminated.| The equipment connected to the Back- UPS is drawing more power than the

Back-UPS can provide.

| Disconnect non-essential equipment from the Battery Backup outlets and connect the

equipment to SURGE ONLY outlets.

The SYSTEM EVENT indicator is illuminated, all the front panel indicators are flashing.| There is an internal error.| Determine which internal error message is displayed by matching the number displayed on the LCD with the corresponding Error Message (see System Error) and contact APC Technical Support.
The Back-UPS is not supplying power to all of the outlets.| Power to the CONTROLLED outlets has intentionally been turned off.| Confirm that the correct peripherals are connected to CONTROLLED outlets. If this feature is not desired, disable the

Power-Saving MASTER and CONTROLLED

outlets.

The C ONTROLLED outlets are not supplying power, even though the M ASTER device is not in sleep

mode.

| The MASTER outlet threshold may be incorrectly set.| Adjust the threshold when the MASTER outlet signals the CONTROLLED outlets to shut down.

Specifications

252 V-282 V -11.2%

Frequency Range| 50/60 Hz ± 1 Hz
On-battery wave shape| Step-approximated sine-wave
Typical Recharge Time| 8 hours
Transfer Time| 10 ms, maximum
Operating Temperature| 0° to 40° C (32° to 104°F)
Storage Temperature| -15° to 45° C (5° to 113° F)
Unit Dimensions| 25 × 10 × 38.2 cm (9.8 × 3.9 × 15 in)
Unit Weight| 11 kg (24 lbs)
Interface| Serial, USB
On-Battery Runtime| Go to: www.apc.com
Replacement Battery| The battery cartridge typically lasts 3 to 6 years. Environmental factors impact battery life. High temperatures, poor quality A/C power, and frequent, short deration discharges will shorten battery life. To order replacement battery cartridge APCRBC123, refer to the APC Web site, www.apc.com.

Recycle used battery cartridges.

Humidity| 0 to 95% relative humidity, non-condensing
Pollution degree| 2
Overvoltage category| II
Applicable power grid power

distribution system

| TN Power system
Applicable standard| IEC 62040-1
International Protection Code| IP20

APC Customer Support Worldwide

• Internet http://www.apc.com/support
• Telephone
  • Russia: 8 800 200-64-46
  • Ukraine: 0 800 502-72-20
  • Check Web site listings for other countries

Warranty

The standard warranty is two (2) years from the date of purchase. The APC by Schneider Electric standard procedure is to replace the original unit with a factory reconditioned unit. On first contact with APC Technical Support the customer must advise the representative if the unit has as an asset tag and must returned to the customer after repairs are completed. APC by Schneider Electric will ship the replacement unit once the defective unit has been received by the repair department, or cross ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC by Schneider Electric. APC by Schneider Electric pays ground freight transportation costs to ship the replacement unit to the customer.

Service
If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.

2. If the problem persists, contact APC Customer Support through the Web site, www.apc.com.

3. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.

4. Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).

5. If the unit is under warranty, the repairs are free.

6. Service procedures and returns may vary internationally. Refer to the APC Web site for country specific instructions.

7. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.
   Note : When shipping within the United States, or to the United States always DISCONNECT A UPS BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The internal batteries may remain in the UPS.

8. Write the RMA# provided by Customer Support on the outside of the package.

9. Return the unit by insured, pre-paid carrier to the address provided by Customer Support

© 2022 APC by Schneider Electric. APC, the APC logo, Back-UPS and PowerChute are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners.

References

• APC, a flagship brand of Schneider Electric - APC USA
• APC, a flagship brand of Schneider Electric - APC USA

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