IKEA 604.948.57 LAGAN Freestanding Fridge Freezer Instruction Manual

: June 5, 2024
: Ikea

IKEA 604.948.57 LAGAN Freestanding Fridge Freezer

IKEA 604.948.57 LAGAN
Freestanding Fridge Freezer fig 12

Safety information

Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and use causes injuries and damage. Always keep the instructions with the appliance for future reference.

Children and vulnerable people safety

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children of less than 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised.
Children should be supervised to ensure that they do not play with the appliance.
Keep all packaging away from children and dispose of it appropriately.
WARNING: The appliance and its accessible parts become hot during use. Keep children and pets away from the appliance when in use and when cooling down.
If the appliance has a child safety device, it should be activated.
Children shall not carry out cleaning and user maintenance of the appliance without supervision.

General Safety

This appliance is for cooking purposes only.
This appliance is designed for single household domestic use in an indoor environment.
This appliance may be used in, offices, hotel guest rooms, bed & breakfast guest rooms, farm guest houses and other similar accommodation where such use does not exceed (average) domestic usage levels.
WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements.
Do not operate the appliance by means of an external timer or separate remote-control system.
WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire.
Never use water to extinguish the cooking fire. Switch off the appliance and cover flames with e.g. a fire blanket or lid.
CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously.
WARNING: Danger of fire: Do not store items on the cooking surfaces.
Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.
Do not use the appliance before installing it in the built-in structure.
Disconnect the appliance from the electrical supply before maintenance.
Do not use a steam cleaner to clean the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer, the Authorised Service Centre or similarly qualified persons in order to avoid a hazard.
Where the appliance is directly connected to the power supply, an all-pole isolating switch with a contact gap is required. Complete disconnection in compliance with the conditions specified in overvoltage category III must be guaranteed. The earth cable is excluded from this.
When you route the mains cable, make sure that the cable doesn’t come into direct contact (for example using insulating sleeving) with parts that can reach temperatures of more than 50°C above room temperature.
WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.

Installation

Warning! The appliance must be installed by the authorised installer.

Remove all the packaging.
Do not install or use a damaged appliance.
Follow the installation instructions supplied with the appliance.
Keep the minimum distance from other appliances and units.
Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
Seal the cut surfaces with a sealant to prevent moisture to cause swelling.
Protect the bottom of the appliance from steam and moisture.
Do not install the appliance adjacent to a door or under a window. This prevents hot cookware falling from the appliance when the door or the window is opened.
If the appliance is installed above drawers make sure that the space, between the bottom of the appliance and the upper drawer, is sufficient for air circulation.
The bottom of the appliance can get hot. Make sure to install a non-combustible separation panel under the appliance to prevent access to the bottom.
Refer to the Assembly Instructions.

Electrical Connection

Warning! Risk of fire and electric shock.

All electrical connections should be made by the authorised installer.
The appliance must be earthed.
Before carrying out any operation make sure that the appliance is disconnected from the power supply.
Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
Make sure the appliance is installed correctly. Loose and incorrect electricity mains cable or plug (if applicable) can make the terminal become too hot.
Use the correct electricity mains cable.
Do not let the electricity mains cable tangle.
Make sure that a shock protection is installed.
Use the strain relief clamp on the cable.
Make sure the mains cable or plug (if applicable) does not touch the hot appliance or hot cookware, when you connect the appliance to the near sockets.
Do not use multi-plug adapters and extension cables.
Make sure not to cause damage to the mains plug (if applicable) or to the mains cable. Contact our Authorised Service Centre or an electrician to change a damaged mains cable.
The shock protection of live and insulated parts must be fastened in such a way that it cannot be removed without tools.
Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
If the mains socket is loose, do not connect the mains plug.
Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors.
The electrical installation must have an isolation device which lets you disconnect the appliance from the mains at all poles. The isolation device must have a contact opening width of minimum 3 mm.

Gas connection
Warning! Risk of fire and explosion

All gas connections should be made by the authorised installer.
Before installation, make sure that the local distribution conditions (nature of the gas and gas pressure) and the adjustment of the appliance are compatible.
Make sure that there is air circulation around the appliance.
The information about the gas supply is on the rating plate.
This appliance is not connected to a device, which evacuates the products of combustion. Make sure to connect the appliance according to current installation regulations. Follow the requirements for adequate ventilation.

Use

Warning! Risk of injury, burns and electric shock.

Caution! The use of a gas cooking appliance results in the production of heat, moisture and products of combustion in the room in which it is installed. Ensure that the kitchen is well ventilated especially when the appliance is in use.
Prolonged intensive use of the appliance may require additional ventilation, for example the increasing of mechanical ventilation where present, additional ventilation to safely remove the products of combustion to outside (external) air whilst also providing room air changes with additional ventilation. Consult a qualified person before installation of the additional ventilation.

Do not change the specification of this appliance.
Remove all the packaging, labelling and protective film (if applicable) before first use.
Make sure that the ventilation openings are not blocked.
Do not let the appliance stay unattended during operation.
Set the cooking zone to “off” after each use.
Do not put cutlery or saucepan lids on the cooking zones. They can become hot.
Do not operate the appliance with wet hands or when it has contact with water.
Do not use the appliance as a work surface or as a storage surface.
When you place food into hot oil, it may splash.

Warning! Risk of fire and explosion

Fats and oil when heated can release flammable vapours. Keep flames or heated objects away from fats and oils when you cook with them.
The vapours that very hot oil releases can cause spontaneous combustion.
Used oil, that can contain food remnants, can cause fire at a lower temperature than oil used for the first time.
Do not put flammable products or items that are wet with flammable products in, near or on the appliance.

Warning! Risk of damage to the appliance.

Do not keep hot cookware on the control panel.
Do not let cookware boil dry.
Be careful not to let objects or cookware fall on the appliance. The surface can be damaged.
Never leave a burner on with empty cookware or without cookware.
Do not put aluminium foil on the appliance.
Use only stable cookware with the correct shape and diameter larger than the dimensions of the burners.
Make sure cookware is centrally positioned on the burners.
Do not use large cookware that overlap the edges of the appliance. This can cause damage to the worktop surface.
Make sure the flame does not go out when you quickly turn the knob from the maximum to the minimum position.
Use only the accessories supplied with the appliance.
Do not install a flame diffuser on the burner.
Do not let acid liquids, for example vinegar, lemon juice or limescale remover, touch the hob. This can cause matt patches.
Discoloration of the enamel or stainless steel has no effect on the performance of the appliance.

Care and cleaning

Warning! Do not remove the buttons, knobs or gaskets from the control panel. Water may get inside the appliance and cause damage.

Clean the appliance regularly to prevent the deterioration of the surface material.
Deactivate the appliance and let it cool down before you clean it.
Disconnect the appliance from the electrical supply before maintenance.
Do not use water spray and steam to clean the appliance.
Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use any abrasive products, abrasive cleaning pads, solvents or metal objects.
Do not clean the burners in the dishwasher.

Service

To repair the appliance contact the Authorised Service Centre.
Use original spare parts only.

Disposal
Warning! Risk of injury or suffocation.

Contact your municipal authority for information on how to discard the appliance correctly.
Disconnect the appliance from the mains supply.
Cut off the mains electrical cable close to the appliance and dispose of it.
Flat the external gas pipes.

Warning! Refer to Safety chapters.

General information

Warning! This appliance must be installed, connected or repaired only by a registered competent person to the relevant gas standard. Use only parts provided with the product. Use only original spare parts.

The manufacturer is not responsible for any injury to persons and pets or damage to property caused by a failure to comply the following requirements.
Caution! During the installation, you must refer to the Assembly Instructions.
Warning! Installation process must follow the laws, ordinances, directives, and standards, electrical safety rules, and regulations, proper recycling in accordance with the regulations, in force in the country of use. Ensure that the local distribution conditions (nature of the gas and gas pressure) and the adjustment of the appliance are compatible before proceeding with the installation.
The parameters of adjustment setting for this appliance are stated on the rating plate (refer to the Technical data chapter).
Warning! The appliance must be earthed.
Warning! Risk of injury from electrical current.

You must observe the minimum distances to other appliances and furniture cabinets or other units according to Assembly Instruction.
The minimum distance to be maintained from cut out edge to lateral wall must be 100 mm.
Protect the cut surfaces of the worktop against moisture using a suitable sealant included in the product in additional bag. Seal the appliance to the worktop with no gap. Do not use silicon sealant between the appliance and the worktop. Do not install the appliance next to the doors and under windows. Otherwise, the hot cookware may fall off the pan supports.

Important safety requirements
This hob must be installed in accordance with the Gas Safety (Installation and Use) Regulations (Current Edition) and the IEE Wiring Regulations (Current Edition).
For appliances installed in the Republic of Ireland please refer to NSAI- Domestic Gas Installation I.S. 813 Current Editions and the ETCI Rules for Electrical Installations.

Provision for ventilation
Detailed recommendations are contained in the following British Standards Codes Of Practice: B.S. 6172/B.S. 5440, Par. 2 and B.S. 6891 Current Editions.
The hob should not be installed in a bed sitting room with a volume of less than 20 m³. If it is installed in a room of volume less than 5 m³ an air vent of effective area of 100 cm² is required. If it is installed in a room of volume between 5 m³ and 10 m³ an air vent of effective area of 50 cm² is required, while if the volume exceeds 11 m³ no air vent is required.
However, if the room has a door which opens directly to the outside no air vent is required even if the volume is between 5 m³ and 11 m³.
If there are other fuel burning appliances in the same room, B.S. 5440 Part 2 Current Edition, should be consulted to determine the requisite air vent requirements.
For appliances installed in the Republic of Ireland please refer to the NSAI- Domestic Gas Installation I.S. 813 Current Editions Table Four.

Location
The hob may be located in a kitchen, a kitchen/diner or bed sitting room (with a volume greater than 20 m³), but not in a bathroom or shower room.
The minimum distance combustible material can be fitted above the hob in line with the edges of the hob is 400 mm. If it is fitted below 400 mm a space of 50 mm must be allowed from the edges of the hob.
For appliances installed in the Republic of Ireland please refer to NSAI- Domestic Gas Installation I.S 813 Current Edition Section 7-Permitted Locations of Appliance. IKEA 604.948.57 LAGAN Freestanding Fridge Freezer fig
1

For further information on the installation refer to the Assembly Instruction.

Product Description

Cooking surface layout

Auxiliary burner
Semi Rapid burner
Rapid burner
Semi Rapid burner
Removable pan supports
Semi Rapid burner control knob
Semi Rapid burner control knob
Rapid burner control knob
Auxiliary burner control knob

Burner control knob
The hob burner control knobs are on the right side of the hob. IKEA
604.948.57 LAGAN Freestanding Fridge Freezer fig 3

Daily use

Warning! Refer to Safety chapters.
Ignition of the burner

Always ignite the burner before you place the pots or pans.
To ignite the burner

Push the control knob and turn it anticlockwise to the maximum position marked with .
Keep the control knob pushed for about 5 sec. As a result thermocouple heats up, and the safety device switches off. If you do not push the knob, the gas supply is interrupted.
When you light the flame, you can adjust it.
If the burner does not ignite, after a few attempts, check if the crown and its cap are in correct positions.

IKEA 604.948.57 LAGAN Freestanding Fridge Freezer fig
5

Burner cap
Burner crown
Ignition candle
Injector
Thermocouple

Warning! Do not keep the control knob pressed for more than 15 seconds. If the burner does not light after 15 seconds, release the control knob, turn it into off position and wait for at least 1 minute before trying to light the burner again.

If there is no electricity, you can ignite the burner without an electrical device. In this case, approach the burner with flame, push the relevant knob and turn it anticlockwise to the maximum gas release position.

Warning! Be careful when you use an open fire in the kitchen environment. The manufacturer declines any responsibility in case of misusing the flame.
If the burner accidentally goes out, turn the control knob to the off position and wait for at least 1 minute before trying to light it again.
When you switch on the mains after installation or a power cut, the spark generator activates automatically.
The hob is supplied with progressive valves. They make the flame regulation more precise.

Turning the burner off
To put the flame out, turn the relevant control knob clockwise to the symbol.

Warning! Always turn the flame down or switch it off before you remove the pans from the burner.

Hints and tips

Warning! Refer to Safety chapters.

Diameters of cookware

Keep the cookware centered on the pan supports.
Use pots and pans with bottom fitting the size of burner used.

Burner| Minimum di‐ ameter of pots and pans| Maximum di‐ ameter of pots and pans
---|---|---
Front left (Rapid)| 180| 260
Burner| Minimum di‐ ameter of pots and pans| Maximum di‐ ameter of pots and pans
---|---|---
Front right (Auxiliary)| 80| 180
Back left (Semi-rap‐ id)|

120

|

220

Back right (Semi-rap‐ id)|

120

|

220

The bottom of the cookware should be as thick and flat as possible.

Care and cleaning

Warning! Refer to Safety chapters.

General information

Warning! Switch the appliance off and let it cool down before you clean it.
Warning! Do not clean the appliance with steam blasters or high-pressure cleaners.
Warning! Do not use abrasive cleaners, steel wool pads, or acids. They damage the appliance.
Warning! Do not clean the burner cap and crown in a dishwasher. Risk of corrosion.
To remove any food remains, wash the enameled elements, caps, and crowns, with warm soapy water.
Remove fat or sugar stains immediately. Do not leave them on the hob surface while cooking.
Wash stainless steel elements with water, and dry with a soft cloth.
This model is equipped with electrical ignition. To avoid problems with lightning, keep the ceramic “candle” with electrode clean.
Do not put the pan supports in a dishwasher. Wash them manually and dry them with a soft cloth. After cleaning, make sure that the pan supports are in correct position.
To check the conditions of the gas supply pipe and the pressure adjuster, contact the After Sales Service Provider. The service is not free of charge.
After cleaning, be sure to wipe dry with a soft cloth.

Troubleshooting

Warning! Refer to Safety chapters.
What to do if.

Problem	Possible cause	Remedy
There is no spark when light‐ ning the gas.	There is no electrical supply.

Check if the unit is plugged in and the electrical supply is switched on.
There is no electrical supply.| Check the house electric in‐ stallation fuse.
Burner cap and crown are placed incorrectly.| Check if the burner cap and crown are placed correctly.
The flame is extinguishes im‐ mediately after lightning.| Thermocouple is not heated enough.| After lightning the flame, keep the knob pushed for about 5 seconds.
The gas ring burns unevenly.| Burner crown is blocked with food residues.| Check if the main injector and the burner crown are not blocked with food remains.

If there is an error, first try to find a solution to the problem yourself. If you cannot find a solution to the problem yourself, contact your IKEA store call centre. You can find a full
list of IKEA appointed contacts at the end of this manual.
If the appliance is misused wrongly or installed not by authorised technician, the service is not free of charge, even during the warranty period.

Technical data

Hob dimensions

Width	594 mm
Depth	510 mm
Built in height	44 mm

Appliance Category: II2H3+
Appliance gas supply: Natural gas G20 (2H) 20 mbar
This appliance is designed for use with natural gas but can be converted for use with other gas type according to table below.

Other technical data Class Appliance: 3

TOTAL POWER

Gas original:| G20 (2H) 20 mbar = 8.0 kW
Gas replacement:| G30 (3+) 28-30 mbar = 567 g/h

G31 (3+) 37 mbar = 557 g/h

Gas connection:| R 1/2″

Burner type

|

Injector mark

|

Nominal Power kW

| Nominal Flow g/h|

Reduced Power kW

|

by- pass

---|---|---|---|---|---
G30 28/30

mbar

| G31 37

mbar

G20 20 mbar
Rapid (large)| 119| 3.0| –| –| 1.0| 42
Semi-rapid (medium)| 96| 2.0| –| –| 0.55| 32
Auxiliary (small)| 70| 1.0| –| –| 0.45| 28
G30/G31 28-30/37 mbar
Rapid (large)| 86| 2.8| 204| 200| 1.0| 42
---|---|---|---|---|---|---
Semi-rapid (medium)| 71| 2.0| 145| 143| 0.55| 32
Auxiliary (small)| 50| 1.0| 73| 71| 0.45| 28

Rating Plate

The graphic above represents the rating plate of the appliance (without serial number which is generated dynamically during the production process), which is located at its underneath surface of the casing.
Dear Customer, please apply here aside the sticker you can find in the dedicate plastic bag inserted inside the hob packaging. This will allow us to assist you better, by identifying precisely your hob, in case you will need in future our assistance. Thank you for your help!

Electrical connection

Warning! Refer to Safety chapters.

Connection cable

Caution! Information for authorised installer only.
Warning!
The appliance must be earthed.
Warning!
Risk of injury from electrical current.
The electrical mains terminal is under voltage.
Make sure that the electrical mains terminal is free of voltage.
Loose and inappropriate plug and socket connections. May overheat the terminal.
Make sure that the clamping connections are installed correctly.
Secure the cable with the strain relief clamp.

Before connecting, check that the nominal voltage of the appliance stated on the rating plate, corresponds to the available supply voltage. Also, check the power rating of the appliance and make sure that the wire is suitably sized to suit the appliance power rating. Refer to the Technical data chapter.
The rating plate is located below the surface of the casing.
The appliance is supplied with a connection cable. The cable must be provided with a proper plug, which supports the load marked on the identification plate. Refer to the Technical data chapter.
The plug has to be fitted in a proper socket. If connecting the appliance directly to the electric system, it is necessary that you install a double pole switch between the appliance and the electricity supply, with a minimum gap of 3 mm between the switch contacts. The double pole has to be of a type suitable for the required load in compliance with the current rules.
The connection cable has to be placed in order that, in each part, it cannot reach a 90 °C temperature. The blue neutral cable must be connected to the terminal block marked with “N”. The brown or black phase cable, fitted in the terminal block contact marked with “L”, must always be connected to the live phase.

Electrical Requirements

You can check the parameters of adjustment setting for this appliance on the rating plate. Refer to the Technical data chapter.

The manufacturer declines any liability if these safety measures are not observed.
This hob is designed to be connected to a 220-240 V 50-60 Hz AC electrical supply.
Before switching on, make sure the electricity supply voltage is the same as that indicated on the hob rating plate. The rating plate is located below the surface of the casing.
The hob is supplied with a 3 core flexible supply cord.
Upon completion there must be no cut, or stray strands of wire present and the cord clamp must be secure over the outer sheath.

Replacement of the connection cable

Warning! To replace the connection cable, the technician must have a specific equipment.

In this case, only cable type H03V2V2-F T90 must be used. The cable section must be suitable to the voltage and the working temperature. The yellow and green earth wire must be approximately 2 cm longer than the brown or black phase wire

Gas connection

Warning! Refer to Safety chapters.
Caution! Information for authorised installer only.

Connection to main pipe

Warning! This appliance is not connected to a combustion products evacuation device.
The installation must be compatible with the current local regulations. Complying with the local regulations, the connection of the cooktop to the gas pipe network or gas cylinder must be made by means of a rigid copper or steel pipe with fittings, or by means of a continuous surface stainless steel hose.
If there is a problem with the pipe, do not repair it yourself. Contact the local After Sales Service Provider. Refer to the Service chapter.
The connection must be installed correctly and fixed into the hob connection pipe. Otherwise, gas may leak from the connection pipe.
Warning! When you finish the installation, check the sealing and pipe fixing. To check the installation, use soapy water. Do not use the flame.

Gas setting conversion

You can use this model with natural gas. However, you can convert it for use with other gases, providing the correct injectors.
For more information on injector replacement, refer to the Technical data chapter.
Warning! Conversion or replacement can only be performed by a authorised technician.

To replace injectors

Remove pan support.
Remove burner cap and crown.
Using a socket spanner 7, unscrew and remove the injectors, and replace them with the ones required for the type of gas in use.
Reassemble the parts, following the same procedure backward.

Place the label with relevant information for the new type of gas close to the supply pipe before sealing the appliance. If the appliance is already sealed please stick it directly on the user manual booklet, after the Technical data chapter, and close to the rating plate drawing.
You can find this label in the package supplied with the appliance.
If the feeding gas pressure is different or variable from the required one, you must install an appropriate pressure adjuster, which is not supplied with the product. If needed, it must be ordered separately from the local After Sales Service Provider, refer to the Service chapter. The pressure adjuster must be fitted on gas supply pipe, in compliance with the rules of the force.
The rating plate is located below the surface of the casing.

Adjusting flame level
When you install the hob, it is necessary to check the minimum flame setting:

Turn the gas tap to the maximum position and ignite.
Set the gas tap to the minimum flame position and turn the control knob from minimum to maximum several times. If the flame is unstable or extinguished, follow the procedure further.
Re-ignite the burner and set to minimum.
Remove the control knob and the gasket.
Warning! Pay attention not to damage the gasket. Do not use sharp tool to remove it.
To adjust, use a thin bladed screwdriver and turn the adjustment screw until the flame is steady and does not extinguish when the knob is turned from minimum to maximum, and vice versa (see following picture).
Repeat this procedure for all burners.
Reassemble the gasket and the knobs.

Warning! Make sure to place the gasket exactly in the original position.
Warning! If the appliance is connected to liquid gas (G31 propane or G30 butane), the regulation screw must be fastened as tightly as possible.
If the gasket is damaged, it must be ordered from the After Sales Service Provider.

Energy efficiency

Product information according to EU 66/2014

Model identification| | LAGAN 405.222.72,

LAGAN 605.232.04

---|---|---
Type of hob| | Built-in hob
Number of gas burners| | 4

Energy efficiency per gas burner (EE gas burner)

30-2-1: Domestic cooking appliances burning gas – Part 2-1 : Rational use of energy -General

Energy saving

Before use, make sure that the burners and pan supports are assembled correctly.
Use cookware with diameters applicable to the size of burners.
Center the pot on the burner.
When you heat up water, use only the amount you need.
If it is possible, always put the lids on the cookware.
When the liquid starts to boil, turn down the flame to barely simmer the liquid.
If it is possible, use a pressure cooker. Refer to its user manual.

Environmental concerns

Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of
appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.

IKEA guarantee

How long is the IKEA guarantee valid?
This guarantee is valid for 2 years from the original date of purchase of your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance.
Who will execute the service?
IKEA service provider will provide the service through its own service operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.
What is not covered under this guarantee?
- Normal wear and tear.
- Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
- Consumable parts including batteries and lamps.
- Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences.
Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
Cases where no fault could be found during a technician’s visit.
Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
Repairs caused by installation which is faulty or not according to specification.
The use of the appliance in a non-domestic environment i.e. professional use.
Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee.
Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will re-install the repaired appliance or install the replacement, if necessary.
This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.

How country law applies

The IKEA guarantee gives you specific legal rights, which covers or exceed local demands. However these conditions do not limit in any way consumer rights described in the local legislation.

Area of validity
For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with:

the technical specifications of the country in which the guarantee claim is made;
the Assembly Instructions and User Manual Safety Information;

The dedicated After Sales Service for IKEA appliances:
Please do not hesitate to contact IKEA After Sales Service to:

make a service request under this guarantee;
ask for clarification on installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to:
- the overall IKEA kitchen installation;
- connections to electricity (if machine comes without plug and cable), to water and to gas since they have to be executed by an authorized service engineer.
ask for clarification on user manual contents and specifications of the IKEA appliance.
To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual section of this booklet before contacting us.
How to reach us if you need our service
Please refer to the last page of this manual for the full list of IKEA appointed contacts and relative national phone numbers.
- In order to provide you with a quicker service, we recommend that you use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance you need an assistance for. Before calling us, assure that you have to hand the IKEA article number (8 digit code) and the Serial Number (8 digit code that can be found on the rating plate) for the appliance of which you need our assistance
- SAVE THE SALES RECEIPT! It is your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased.
- Do you need extra help?
  For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.