Joerns WECC-WECARE-BASE WeCare Full-Electric Hospital Bed Owner’s Manual

June 5, 2024
Joerns

User-Service Manual
Joerns® Bed Frames
WeCare™ Bed
To avoid injury, read the user’s manual before using.
Joerns WECC WECARE
BASE WeCare Full Electric Hospital Bed

Important Precautions

Warning: Possible Injury Or Death. This product is intended for use as an adjustable mattress support platform that contours for resident/patient comfort with adjustable height for resident/patient and caregiver convenience. Use of this product in a manner for which it was not designed could result in unproven or unsafe configuration, potentially resulting in injury or death.
Warning: Possible Injury. Before adjusting the bed, ensure that area under and near bed perimeter is free of people and obstructions. Failure to do so could result in injury or damage to the bed.
Warning: Possible Injury. Keep bed in the lowest position except when providing care (bathing, clothing changes, etc.). The bed should be at the lowest convenient height for entry or exit. Failure to do so could result in injury.
Warning: Possible Injury Or Death. Floor locks increase bed stability and resident/patient safety. Floor and caster swivel locks must be locked prior to any resident/patient transfer or resident/patient use of the bed. Failure to do so could result in injury or death.
Warning: Possible Injury Or Death. Resident/patients may become entangled in the pendant cord. Resident/patients with reduced mental acuity should not be allowed access to the pendant. Unsupervised use of a pendant could result in injury or death.
Warning: Possible Injury Or Death. Do not allow children or pets under or near the bed. Do not operate the bed while a child or pet is in the near vicinity.
Warning: Possible Injury Or Death. Bed safe working load is 450 pounds, evenly distributed. This is total weight counting resident/patient, mattress, bedding, and any other equipment or persons likely to be on bed. Do not exceed a 450-pound safe working load. Exceeding the safe working load could result in property damage, injury or death.
Warning: Possible Injury Or Death. Do not roll bed over abrupt thresholds with resident/patient in bed. Bed is not designed for transporting residents/patients. Transporting residents/patients in bed could result in injury or death.
**Warning: Possible Fire Hazard. Use a nasal mask or ½ bed tent oxygen administering equipment. The oxygen tent should not extend below the mattress support platform. The pendant should not be placed in an oxygen-enriched environment such as an oxygen tent. The use of electrical circuits in an oxygen-enriched environment could result in a fire hazard.
Warning: Possible Shock Hazard. Unplug the power cord from the wall outlet before performing any maintenance, cleaning or service to the bed. Resident/patient should be removed from bed prior to any service being performed on the equipment. Place bed on its side versus working under it. Failure to do so could result in injury or death. Note: In case of unexpected movement, unplug the bed from any outlet.
Warning: Possible Shock Hazard. Position the bed in a manner that allows ease of access to the power cord and wall outlet. Injury may result from the improper routing of the power cord. Always follow the proper factory-installed routing configuration. Failure to do so could result in injury or death.
Warning:** An optimal bed system assessment should be conducted on each resident/patient by a qualified clinician or medical provider to ensure maximum safety of the resident/patient. The assessment should be conducted within the context of, and in compliance with, the state and federal guidelines related to the use of restraints and bed system entrapment guidance, including the Clinical Guidance for the Assessment and Implementation of Side Rails published by the Hospital Bed Safety Workgroup of the U.S. Food and Drug Administration.

Further information can be obtained at the following web address: http://www.fda.gov/MedicalDevices/ProductsandMedicalProcedures/GeneralHospitalDevicesandSupplies/HospitalBeds/default.htm.

Important Note: When using the mattress system, always ensure that the resident/patient is positioned properly within the confines of the bed. Do not let any extremities protrude over the side or between the bed assist devices when the mattress is being used.
Warning: Possible Injury Or Death. Use a mattress that is properly sized to fit the mattress support platform, and that will remain centered on the mattress support platform relative to State and Federal guidelines. Joerns Healthcare recommends the use of a mattress with minimum dimensions of 35″ width and 6″ height. Length should match the mattress support platform. Use of an improperly fitted mattress could result in injury or death. If using Comfort Extension, see the Comfort Extension manual for proper mattress size.
Warning: Possible Injury Or Death. If a resident/patient’s mental or physical condition could lead to resident/patient entrapment, the mattress support platform should be left in the flat position when unattended. Failure to do so could result in injury or death.
Warning: Possible Injury Or Death. Use a properly sized mattress in order to minimize the gap between the side of the mattress and assist the device. This gap must be small enough to prevent the resident/patient from getting his/her head or neck caught in this location. Make sure that raising or lowering the bed, or contouring the mattress support platform, does not create any hazardous gaps. Excessive gaps may result in injury or death.
**Warning: Possible Injury Or Death. Locate mounting brackets for assist devices strictly according to instructions. The gap between the head/foot panel and assist device must be small enough or large enough to prevent the resident/patient from getting his/her head or neck caught in this location (see specific Assist Device Installation Instructions for more information). If multiple assist devices are used, position each so that gap between them is large enough for the trunk and hips to pass through easily. Make sure raising or lowering the bed, or contouring the mattress support platform does not create any hazardous gaps. Failure to do so could result in injury or death. Important Note: Powered air mattress surfaces may pose a risk of entrapment. Prior to use, ensure the therapeutic benefits outweigh the risk of entrapment.
Warning: Possible Injury Or Death. Do not use an assistive device if any openings within the assist device body allow the resident/patient to get his/her head or neck lodged within these openings. The use of assistive devices with large openings may result in injury or death.
Warning: Possible Injury Or Death. Do not use any Joerns ® assist device until you verify it is designed specifically for the WeCare bed and it is locked in place. Failure to lock assist devices may result in injury or death.
Warning: Possible Injury or Death. NEVER permit more than (1) person in /on the bed at any time. NEVER exceed the weight capacity of this bed. The weight capacity of this bed is 450 lbs (204 kg) including accessories and options (not all accessories and options may be used at the same time). Subtract residents/patients’ weight from beds capacity 450 lbs (204 kg) to determine the allowable weight for a mattress, bed panels, accessories, and optional equipment. See Accessories Section for accessory weights.
Warning: Possible Injury Or Death. Do not use any replacement parts not manufactured, marketed, or provided by Joerns Healthcare on any Joerns bed. Use of unapproved replacement parts may result in injury or death.
****
Warning: Possible Injury Or Death. If using accessories not manufactured, marketed, or provided by Joerns Healthcare for Joerns beds, consult with the manufacturer for compatibility and limitations prior to use. Failure to do so may result in injury or death.
****
Caution: Radio transmitting equipment, cellular phones, or similar electronic devices, used in proximity of bed, may affect bed performance.
Caution:** Particular precautions must be considered during exposure to strong emission sources such as High-Frequency surgical equipment and similar devices. Do not route High-Frequency cables on or near the device. If in doubt, contact a qualified technician.

Note: Electromagnetic disturbances may contribute to the improper operation of medical devices. In the case of a bed, it may affect the performance of the bed movement when a function is selected. Do not place the bed in a location that is known to have high electromagnetic fields.

Warning: Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation. If such use is necessary, this equipment and the other equipment should be observed to verify that they are operating normally.
Warning: Use of accessories, transducers, and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation.\
Warning: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the WeCare bed, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
Caution: Particular precautions must be considered during exposure to strong emission sources such as high-frequency surgical equipment and similar devices. Do not route high-frequency cables on or near the device. If in doubt, contact a qualified technician.
**Caution:** The Joerns’ WeCare bed is intended for use within institutional healthcare environments 2, 3, and 5 (ie: skilled nursing, transitional care, rehabilitation care, assisted living). Joerns Healthcare recommends compliance to the regulations and guidelines specific to your locality.
Joerns assist devices are designed to be used with specific Joerns bed frames. Once mounted on the appropriate bed frame, assist devices to become an integral part of the Joerns bed system.
As such, these mounted assist devices, meet the IEC 60601-2-52 bed standard, within normal use conditions, of the appropriate bed to which they are mounted. Assemble, install, utilize, and maintain Joerns Assist Devices as described in their accompanying Joerns User/ Service Manual, which also lists the bed type or model with which these devices may be used.
This product is only one part of your healthcare bed system. Proper combinations of mattress, head/foot panels and assist devices are needed to minimize the risk of entrapment. For more information, call Customer Care, 800-826-0270.

There are no known contraindications for this device.

Save These Instructions

Thank you and congratulations for choosing the Joerns ® WeCare™ bed frame. Joerns beds are developed with the safety, comfort, and convenience of both residents/patients and caregivers in mind.
The advanced ergonomic design will provide years of reliable service within your healthcare environment.

Bed System Entrapment Information

Although essential in the practice of long-term care, bedside assists, in recent years, have also been a subject of regulatory review and evolution in design and use.
That focus includes not only the challenge of achieving an appropriate balance between resident/patient security and unnecessary restraint but also the additional safety issue of entrapment.
The U.S. Food and Drug Administration (FDA), working with our company and other industry representatives has addressed the potential danger of entrapment with new safety guidelines for medical beds. These guidelines recommend dimensional limits for critical gaps and spaces between bed system components.

Entrapment zones involve the relationship of components often directly assembled by the healthcare facility rather than the manufacturer. Therefore, compliance is the responsibility of the facility. As the leading manufacturer of long-term care beds and a frontrunner in addressing this critical issue, Joerns Healthcare can offer you the expertise, assistance, and products to bring your facility into compliance.

Join Compliance Solutions
Matching the right bed components in order to meet regulatory guidelines can be complex.
That is why Joerns offers a wide array of compliance options. We assist customers in selecting compliant accessories recommended for their specific bed model.

Creating a Safer Care Environment
While the guidelines apply to all healthcare settings, (hospitals, nursing homes and at home), long-term care facilities have particular exposure since serious entrapment events typically involve frail, elderly, or dementia patients.

For More Information

To learn more about compliance options with Joerns products, visit our website at www.joerns.com, or contact our Customer Care reps at 800-826-0270 and ask for free informational publications.

To learn more about entrapment zones, assessment methods and guidelines concerning entrapment, contact Joerns Healthcare at 800-826-0270 or consult the FDA website: http://www.fda.gov/MedicalDevices/ProductsandMedicalProcedures/GeneralHospitalDevicesandSupplies/HospitalBeds/default.htm.

Features and Specifications

Joerns® WeCare™ Bed
Standard Features

80″ Mattress Support Platform
8.75″ to 26″ Travel
Quiet DC Actuators
Welded Tubular Frame
Grid Sleep Surface
Wide Stable Base
SoftTone Frame Color
Heavy-Duty Casters
Roll-in-low

Electrical Specifications

Power: 120V
Frequency: 60Hz
Current Rating: 4.8 Amps
Classification: Class II, Type B
Mode of Operation: 10% Maximum Duty Cycle 2 minutes on/18 minutes off Circuit Protection: Auto reset current sensors

Environmental Conditions

Operating Conditions:
Ambient Temperature: +10°C to +40°C
Relative Humidity: 30% to 75% Non-Condensing
Atmospheric Pressure: 700 hPa to 1060 hPa
Protected Against Splashing Water IPX4

Storage and Shipping Conditions:
Ambient Temperature: -40°C to +70°C
Relative Humidity: 10% to 100%
Atmospheric Pressure: 500 hPa to 1060 hPa

I.D. Label Symbol Definition

**** Attention
**** Consult accompanying documents
Safe Working Load
Maximum Patient Weight
**** Type B Applied Parts, user controls, mattress, support platform
Class II Equipment
Functional Earth (ground)
Pinch Point

Accessories and Options

80″ Joerns Mattresses
F14 Assist Device Set
F025 Assist Handle
F026 Assist Device
F028 Deluxe Assist Handle
F168 3/4 Length Assist Device (requires mounting kit)
IV Rod
Floor Mat
Bed Transport Bar
Mattress Retainer Kit
Wall Bumper Kit
4″ Length Extension
Comfext Width Extension Kit
Patient Helper and Adapter

Mechanical Specifications.

Description: Dimensions:

80″ Model ………………………..86.9″L x 35.0″W x 8.75″H
Weight – Total without Panels …………..145 lb (65.8 kg)
Weight – Head Frame …………………….67.3 lb (30.5 kg)
Weight – Foot Frame ………………………77.7 lb (35.2 kg)
Maximum Back Angle …………………….70° to horizontal
Maximum Knee Angle…………………….20° to horizontal
Maximum Knee to Leg Angle……………………………. 40°
Maximum Height Mattress
Support Platform…………………………… 26″ Above Floor
Minimum Height Mattress
Support Platform………………………… 8.75″ Above Floor
Safe Working Load ……………………….450 lb (204.1 kg)
Maximum Patient Weight ……………….400 lb (181.4 kg)

Electrical Components Conform To:
IEC 60601-1
Bed Mechanical System Aligns To:
IEC 60601-2-52

Bed Identification Numbers
When ordering parts or when contacting our Customer Care Department, please include the bed’s model and serial numbers found on the identification label. The identification label is located on the bed frame under the mattress support platform foot section.

Assembly

Caution: Prior to operation, refer to the operating conditions above to ensure bed electronics are within the ambient temperature.
Check that all parts of the bed were delivered and inspect for damage.

Parts to prepare:
a. Head End Frame
b. Foot End Frame
c. Safety Pin (2)
d. Actuator Pin and Clip (4 of each)
e. Pendant
f. End panel(s)

Cut orange zip ties as they are only required for shipping.
Installation Of Bed Frame -Head and Foot Tools required: None

Bed Frame Installation:
After cutting orange zip ties,

  1. Identify the head frame and foot frame by compatible ID labels on the left side (Figure 1).

  2. Lay frame halves on soft surface feet side down.
    Place packing material, about 21/2″ to 3″ tall, under the head frame to make assembly easier (Figure 2). Ensure the split frame tubes are lined up (Figure 3).

  3. Install the back actuator and knee actuator on the head frame and foot frame as shown using the actuator pin and clip (Figure 4).

  4. Insert the head frame into the foot frame and line up the pinhole.

  5. Insert safety pin on left and right sides, 2 pins total (Figure 5). Be sure to route the actuator cables through the nearest safety pin bail (Figure 6).Joerns WECC WECARE BASE WeCare Full Electric Hospital Bed - figJoerns WECC WECARE BASE WeCare Full Electric Hospital Bed - fig 1

  6. Line up back and knee actuators and insert actuator pin then add the clip to lock in place (Figures 7 and 8). Ensure the washers are used on the back actuator (Figure 9).

  7. Locate back actuator and head end hi-lo cables and route through safety pin bail (Figure 6), then route behind cable bundle (Figure 10 and 11).

  8. Insert back actuator cable in port 1 and insert HiLo actuator head end cable in port 3 (Figure 12).

  9. Secure cables with a cable clamp (Figure 13).

The plug-in power cord to power source and raise the bed frame. Note: Watch for obstructions.
Install bed panels per the following instructions.Joerns WECC WECARE BASE
WeCare Full Electric Hospital Bed - fig 2

Installation Of Head and Foot Panels
Refer to Bed Panel Installation Sheet for more
Tools required: #2 Phillips screwdriver

Head Panel Installation:

  1. The Head panel has the label on the back.
  2. Lay panel on soft surface front face down.
  3. Head panel brackets are longer of two sizes (Figure 14).
  4. Install head panel brackets with four screws provided. The bracket offset should face up (Figure 15). Do not tighten until after fitting mounting brackets into bed sockets.
  5. Go to the final assembly below.

Frame-Mounted Foot Panel Installation:

  1. The Foot panel does not have a label on the back. The Foot panel will have staff control electronics if staff control was ordered.
  2. Lay panel on soft surface front face down.
  3. Foot panel brackets are shorter in two sizes (Figure 14).
  4. Install the foot panel brackets with four screws provided. Bracket offset should face up (Figure 15) Do not tighten until after fitting mounting brackets into bed sockets.
  5. Go to the final assembly below.

Final Assembly Step for Head Panel and FrameMounted Foot
Panel:

  1. Insert head and foot panel as shown with mounting hardware facing head of the bed (Figure 16).
  2. Tighten all screws with panels in place.
  3. Panels should slip in and out of their sockets easily and securely.

IV Sockets

Joerns® WeCare bed platform has four IV sockets as standard equipment. There are two sockets at head end of bed and two at foot end (Figure 17). The IV sockets are used  with Joerns IV poles and most ½” IV poles.IV SocketJoerns
WECC WECARE BASE WeCare Full Electric Hospital Bed - fig
3

Operation

Your Joerns WeCare bed comes with a pendant (Figure 18). The pendant allows the patient/resident to operate the bed.
Warning: Possible Injury or Death. This bed should not be operated (control the movements of the bed through the control interfaces) by persons who do not have the cognitive skills to understand the information in the owner’s manual or cannot understand and perform the proper operation of the bed. This bed should not be used or operated by children.

Warning: Possible Injury Or Death. Do not allow children or pets under or near the bed. Do not operate the bed while a child or pet is in the near vicinity.

Roll in Low Lock System

  1. To keep the bed from rolling when in the lowest position, press down on the locking lever to lock the casters (Figure 19).
  2. The standard caster set comes with two locking casters placed at opposing corners of the bed.

| Mobile Position| Locked Position| Swivel Casters
---|---|---|---
Roll in Low Lock System| Low only| Any Height (casters must be  locked in low)| Head & Foot (in low position only)

Caution: Be careful not to damage the power cord when moving or placing the bed. After placing the bed in service, monitor power cord positioning carefully to prevent damage as you fully operate all bed functions.
Caution: When the power cord is not plugged into a wall outlet, place it on the sleep surface to prevent it from contacting the floor. This will help prevent cord damage when transporting the bed.
Caution: If a power cord is damaged, remove the bed from service until repairs are performed.
Warning: Possible Injury. Before leaving the bed unattended, check that the casters in the locked position. Never leave an unlocked bed unattended.
Warning: Possible Injury. Check that the casters are in the locked position before allowing the resident to enter or exit the bed.

Pendant Operation (Figure 18)
Back Operation

  1. Push the button to raise back

  2. Push the button to the lower back
    Knee Operation

  3. Push the button to raise the knee

  4. Push the button to lower knee
    Auto Contour Operation

  5. Push the button to raise the back and knee

  6. Push button to lower back and knee
    Bed Height Operation

  7. Push the button to raise the bed

  8. Push the button to lower the bed

Joerns WECC WECARE BASE WeCare Full Electric Hospital Bed -
Pendant Figure 18Joerns WECC
WECARE BASE WeCare Full Electric Hospital Bed - fig 4

Servicing

Service parts list available upon request. The actuators and control box contain no serviceable items.
Pendant P/N: 11016809
Power Cord P/N: 11016857

Warning: Possible Shock Hazard. Unplug the power cord from the wall outlet before performing any maintenance or service to the control box.

Power Cord
Conduct a yearly inspection of the power cord to ensure efficient bed operation.

  1. Check the power cord to make sure it has not been damaged. If the power cord needs replacement due to damage, remove the bed from service until the power cord has been replaced.

Actuator and Control Box Information
Cable and Port Identification (Figure 20)

  1. Back Actuator (Port 1)
  2. Knee Actuator (Port 2)
  3. Hi-Lo Actuator (Head end – Port 3)
  4. Hi-Lo Actuator (Foot end – Port 4)
    H. Pendant (Port H)

Note: The actuators and control box contains no serviceable parts. Overload protection is achieved via current sensing technology, which will automatically reset. If any bed function fails to operate, check to see if a bed is overloaded or constrained from movement.

To Remove Control Box

  1. Plugs and ports are numbered so they can be easily reinstalled later (See actuator and control box information above or Figure 20).
  2. Remove cable clamp from control box (Figure 21).
  3. Unplug all actuator cables and pendant control plug. Remove ground wire screw, if present.
  4. Remove the three fasteners securing the control unit to the mounting plate (Figure 22).
  5. To replace the control box, reverse these instructions.

Actuator and Control Box Troubleshooting
Any loss of electrical function should be investigated with the following steps:

  1. Make sure that all cables are plugged in, including the pendant cable and AC power cord.
  2. Switch the pendant with a new one or one from a bed that is functioning normally.
  3. If these steps fail to resolve the problem, call Technical Support at 800-826-0270.

Joerns WECC WECARE BASE WeCare Full Electric Hospital Bed - fig
5

To Remove Actuator
Recommended Tools: Screwdriver, Hammer, Punch

  1. Identify the actuator to be replaced.
  2. Tip bed on its side or upside down to replace hi-lo actuators.
  3. Unplug the actuator cable from the actuator.
  4. The actuator is held in place by two pins. Use a screwdriver to remove clip on each pin.
  5. Slide pins out of holes. If necessary, use a hammer and punch to tap out the pins.
  6.  You may now replace the actuator(s).
  7.  To reassemble the bed, reverse the previous steps, making note of the following two important items:
    • Assemble all hardware as originally installed. Back and hi-lo actuators also include washers.

Note: Ensure all hardware is re-installed in the same locations.

To Remove AC Power Cord
Recommended Tools: Small Screwdriver, Masking Tape, Cable Ties

  1. Raise bed to maximum height if possible.

  2. Unplug the power cord from the wall.

  3. Cut cable ties that hold AC power cord to frame. Tape the remaining cables in their original position. It is very important to keep actuator cables routed along frames in their original factory-installed positions.
    If this step is not followed, damage to cables or electric shock may result.
    Warning: Possible Shock Hazard. Injury may result from improper power cord routing. Always follow proper factory-installed routing configuration. Be sure to check the condition of the power cord on a regular basis. Do not use damaged or frayed power cords.

  4. Disconnect the ground wire, if present.

  5. Using a small screwdriver, alternately depress small latch tabs above and below the AC inlet receptacle on the control box. Simultaneously, pull gently outward on the AC power cord where it connects to the control box until the plug comes out.

  6. Plug the replacement cord into the control box until it latches.

  7. Re-route the AC power cord along the frame in the same position as original routing.

  8. Replace cable ties along with cables in their original position and routing to the control box. If this step is not followed, damage to cables or electric shock may result.

Troubleshooting

Any loss of electrical function should be investigated with the following steps:

Event Possible Remedies
Bed not responding to pendant control Check all connections are fully

inserted with cables secured. Check cables for damage or fraying.
Check actuator pins are connected and secure.
Check the bed is plugged into a power source and the control box green light is illuminated
Thermal overload condition. This should self-correct in 2 minutes
or less. Do not surpass 10% duty cycle (2 min on/ 18 min off). Check if a bed is not overloaded and clear of obstructions
If these steps fail to resolve the problem, call Technical Support at 800-826-0270.
The back sleep surface or knee surface does not
raise or lower| Ensure the actuator pins and clips were installed properly during assembly.
Check the actuator cables are fully inserted into the control box in the correct location.
Bed moves across the floor at a low height| Check caster locks are engaged.
Slightly raise the bed to lift casters from the floor.

Note: Electrical damage can occur if a non-approved pendant is connected to the electrical system.
To Maximize Service Life

  1. Keep the bed clean.
  2. Observe bed operation and report any discrepancies or problems to Joerns Healthcare Technical Support at 800.826.0270
  3. After the initial week of use, check all threaded fasteners for looseness, and make sure all pins are in their normal location and fastened securely. Check monthly for loose bolts, nuts, pins, and other retaining hardware. Tighten any loose hardware, and contact Joerns Healthcare to order any appropriate service parts.
  4. Make sure each inspection includes the underside of the bed frame and mattress support platform. Check joints between sleep surface sections for loose fasteners.
  5. Visually inspect the bed frame and accessories for any cracking, bending, or hole enlargement. If found, contact Joerns Technical Support at 800.826.0270, remove the bed from service immediately, and replace the affected parts.
  6. Check wiring for proper connections and damage (fraying, kinking, or deterioration). Report any damage to Joerns Technical Support at 800.826.0270
  7. Check actuators for correct mounting at attachment points and ensure all related pins are mounted securely and properly to the bed frame. Actuators are not serviceable but are replaceable if required.
  8. Lubricate pivot point, pins, and bolts as required. The recommended lubricant is Joerns-approved grease #12500013, available from Joerns Technical Support at 800.826.0270.
  9. Properly stow the pendant. Use the hook to avoid excessive bending of the cable. Avoid dropping or stretching the pendant during use to maximize service life.

Cleaning

Caution: Possible damage to electrical parts, and/or shock hazard.
Caution: Many healthcare industrial cleaners, or disinfectants, contain active ingredients that may lead to the corrosion of steel components or hardware. After cleaning, or disinfecting, take measures to wipe the bed with a damp cloth soaked in clean water and thoroughly dry it. Failure to properly rinse and dry the beds may lead to a corrosive residue on the surface of the bed, possibly causing premature corrosion of critical components. Failure to follow the above directions when using harsh cleaners may void the warranty of this product.
Clean all electrical components (actuators, control box, pendant, and cables) on your Joerns ® bed with a damp, well-wrung cloth. Excess water in or on electrical parts can damage these components.

Do not submerge the pendant in liquid.
Your Joerns bed has a durable, baked-on epoxy finish, easily cleaned with mild solution of antiseptic cleaner and warm water. Read and follow all label instructions on cleaning products.

Other suggested cleaners:

  • 3% hypochlorite or equivalent
  • Quaternary cleaners (active ingredient – ammonium chloride)
  • Phenolic cleaners (active ingredient – o-phenyl phenol)
  • Chlorinated bleach solution (5.25% – less than 1 part bleach to 100 parts water)

Wood veneer surfaces should be maintained by cleaning with furniture polish or lemon oil. Laminate surfaces should be maintained by cleaning with disinfectant spray.

Maintenance and Inspection Information

Visually inspect bed and accessories for broken welds or cracks, and check for loose hardware on a monthly basis.
If any broken welds or cracks are found, remove the bed from use /service immediately and replace the affected part(s).
Visually inspect cable routing for pinched or frayed cables.
Any loose hardware should be tightened.
If you require further assistance, contact Technical Support at 800-826-0270.

End of Life Disposal

  • Many components of this product may be recycled.
  • Please dispose of non-recyclable items properly.

To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

Accessories

Accessory Weights
Mattress Side Stop: 0.40 lbs (0.18 kg)
Drainage Bag Holder: 0.85 lbs (0.38 kg)
F028 Side Assist (pair): 16.5 lbs (7.48 kg)
F14SC Side Assist (pair): 13.7 lbs (6.21 kg)

  • Head / Foot Board ~ 14.9 lbs (6.76 kg)
  • Mattress ~ 24.0 lbs (10.89 kg)
  • Weights may vary depending upon model, material, and size.

Warning: Possible Injury Or Death. Injury or death may result from improper use of bed accessories.
Consult with the accessory manufacturer for compatibility, proper installation, and use instructions.
Baseboard Bumper
Recommended Tool: Rubber mallet

  1. Place the baseboard bumper as shown (Figure 23).
  2. Tap into place with a rubber mallet or press firmly with the sole of your shoe until it locks into place as shown (Figure 24).

Mattress Stops
Warning: Possible Injury. Sitting on, or sliding over, a mattress side stop can cause injury to the skin when used with a mattress that compresses to less than 1.5 inches under load.
**Warning:** Possible Injury. Make sure the mattress fills the entire width between side stops. Failure to do so could result in injury.

Tools Required: #2 Phillips screwdriver

  1. Locate the screws at each corner of the inside tube at the foot end of the screws mattress support platform; one per side (Figure 25).
  2. Remove the screws using the #2 Phillips screwdriver; do not discard the screws.
  3. Position and insert the mattress stops in the holes provided (Figure 26). Reinstall the screws removed in step 2.
  4. Locate the screws in the holes in each corner of the inside tube at the head end of the mattress support platform; one per side.
  5. Remove the screws using the #2 Phillips screwdriver; do not discard the screws.
  6. Position and insert the mattress stops in the holes provided. Reinstall the screws removed in step 5.

Joerns WECC WECARE BASE WeCare Full Electric Hospital Bed - fig
6

Bed Transport Bar (Figure 27)

  1. The bed transport bar is designed to easily move the WeCare bed, particularly when it is lowered onto its casters. Note: The WeCare™ bed is not designed for use as a resident/patient transport device. Prior to use, please read important warnings related to bed transport bar and follow all instructions below.
  2. Install bed transport bar according to supplied instructions. If needed, call Technical Support at 800-826-0270 for instructions.
  3. When using the bed transport bar to move beds, always push down and forward on handle. Pushing up or attempting to use transport bar to lift bed, especially when crossing over thresholds, may cause it to disconnect from bed, resulting in loss of control of bed.
  4. Take extra care when moving bed (remember, do not move bed while occupied by resident/patient) on any sloped surface. Moving a bed on a sloped surface requires two people, one at each end of the bed. Never use bed transport bar to move the bed on a slope that exceeds ANSI and/or ADA requirements for accessibility.

Trapeze And Trapeze Adapter

Warning: Possible Injury Or Death. Improper installation of the trapeze adapter could alter or dislodge the head panel position, increasing the risk of injury or suffocation.
Warning: Possible Injury Or Death. Follow the manufacturer’s directions when installing the trapeze bar. Improper installation of the trapeze bar on the trapeze adapter could cause the trapeze bar to disconnect/collapse or otherwise fail, resulting in injury or death.
Warning: Possible Injury Or Death. A minimum of 1-inch clearance between the bottom of the trapeze bar and the floor is required when the bed is in its lowest position.  Failure to do so could damage the floor and/or cause the bed to become unstable, resulting in injury or death.

Trapeze (Figure 28)

  1. We recommend using the Joerns® trapeze with the Joerns trapeze adapter.
  2. Install the trapeze assembly according to the manufacturer’s directions included with the trapeze.

Joerns WECC WECARE BASE WeCare Full Electric Hospital Bed - fig
8

Trapeze Adapter (Figure 29)

  1. The trapeze adapter is designed to allow attachment of the trapeze system to the WeCare™ bed. Prior to use, please read important warnings related to this option and follow all instructions below.
  2. Install the trapeze adapter according to the supplied instructions. If needed, call Technical Support at 800-826-0270 for instructions.
  3. Install the trapeze assembly onto the trapeze adapter according to the trapeze manufacturer’s instructions.
  4. Operate the bed from its highest through lowest positions to ensure proper clearance and operation. Some trapeze systems may not be suitable for use with the WeCare bed, due to its low operating height.
  5. Adjustment and use of a trapeze should be in accordance with instructions from a healthcare professional (doctor or therapist).
  6. Do not exceed the maximum load condition listed on the installation instructions.

Joerns WECC WECARE BASE WeCare Full Electric Hospital Bed - fig
9

Drainage Bag Holder (Figure 30)

Warning: Possible BioHazard. Prior to use, consult the drain bag manufacturer’s installation and use instructions. Failure to do so could result in a bag puncture, resulting in a potential biohazard.
Warning: Possible Injury Or Death. Many items that attach to the holder are gravity fed and must be below the bed user to function. Do not allow items attached to the holder to rest or be positioned on the floor where they might be stepped on and adversely affected or damaged. Exercise particular caution when the bed is moved to its lowest position as items attached to the holder at that height are especially at risk. Failure to do so could result in injury or death.
Warning: Possible Injury Or Death. Make sure items hung on this holder have proper clearance and are not pinched or caught during bed adjustment. Failure to do so could result in injury or death.

  1. The drainage bag holder is designed as an attachment point for items such as urine collection bags. Make sure items attached to the holder are safely secured. Prior to use, please read important warnings related to the drainage bag holder and follow all instructions below.
  2. Install the drainage bag holder and attach items to the holder according to supplied instructions. If needed, call Technical Support at 800-826-0270 for instructions.
  3. It is important to operate all bed functions through their entire ranges to ensure that items attached to the holder have proper clearance and are not pinched or caught.
  4. Attach the holder only to the point and position outlined in the installation instructions. Operate all bed functions through their full ranges to ensure that items attached to the holder have proper clearance and are not pinched or caught.
  5. Many items that attach to the holder are gravity fed and must be below the bed users to function. Do not allow items suspended from the holder to rest on the floor, particularly when the bed is in its lowest position. Otherwise, a safety condition may occur or the function of attached items may be impacted.

Joerns® WeCare™ bed is guaranteed for a period of one year from the date of delivery, against defects in materials and workmanship, under normal use and service.
This one-year warranty includes all mechanical and electrical components.
Steel structural components on beds are covered under warranty for a period of 7 years from the date of delivery.
Welds are covered under warranty for the lifetime1 of the product.
Damage caused by use in unsuitable environmental conditions, abuse, or failure to maintain the product in accordance with user and service instructions is not covered.
Any alteration, modification, or repair, unless performed by or authorized in writing by Joerns Healthcare, will void this warranty.

Parts
Joerns beds contain various parts that wear from normal use. These parts, such as DC batteries, are not covered under the one-year warranty, but are covered for 90 days after the date of delivery.
Joerns Healthcare’s obligation under this warranty is limited to supplying replacement parts, servicing or replacing, at its option, any product that is found by Joerns Healthcare to be defective. Warranty replacement parts are covered by the terms of this warranty until the product’s original one-year warranty period expires.
When requested by Joerns Healthcare, parts must be returned for inspection at the customer’s expense.
Credit will be issued only after inspection.

Service

Most service requests can be handled by the facility Maintenance Department with assistance from the Joerns Healthcare Product Service Department.
Most parts requested can be shipped next day air at the customer’s expense.
Should a technician be required, one will be provided by Joerns Healthcare, at our discretion. Only the Joerns Healthcare Product Service Department can dispatch authorized technicians.
This warranty is extended to the original purchaser of the equipment.

Manufactured By:
Joerns Healthcare LLC

The intended product lifetime for welds is 10 years.

References

Read User Manual Online (PDF format)

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