joerns 50567 WeCare Full-Electric Hospital Bed User Manual
- June 5, 2024
- Joerns
Table of Contents
User-Service Manual
Joerns ® Bed Frames
WeCare™ Bed
To avoid injury, read the user’s manual before using.
Important Precautions
Warning: Possible Injury Or Death. This product is intended for use as an
adjustable mattress support platform that contours for resident/patient
comfort with adjustable height for resident/patient and caregiver convenience.
Use of this product in a manner for which it was not designed could result in
unproven or unsafe configuration, potentially resulting in injury or death.
Warning: Possible Injury. Before adjusting the bed, ensure that area
under and near the bed perimeter is free of people and obstructions. Failure
to do so could result in injury or damage to the bed.
Warning: Possible Injury. Keep the bed in the lowest position except when
providing care (bathing, clothing changes, etc.). The bed should be at the
lowest convenient height for entry or exit. Failure to do so could result in
injury.
Warning: Possible Injury Or Death. Floor locks increase bed stability and
resident/patient safety. Floor and caster swivel locks must be locked prior to
any resident/patient transfer or resident/patient use of the bed. Failure to
do so could result in injury or death.
Warning: Possible Injury Or Death. Resident/patients may become entangled
in the pendant cord. Resident/patients with reduced mental acuity should not
be allowed access to the pendant. Unsupervised use of a pendant could result
in injury or death.
Warning: Possible Injury Or Death. Bed safe working load is 450 pounds,
evenly distributed. This is total weight counting resident/patient, mattress,
bedding, and any other equipment or persons likely to be on the bed. Do not
exceed a 450-pound safe working load. Exceeding the safe working load could
result in property damage, injury, or death.
Warning: Possible Injury Or Death. Do not roll bed over abrupt thresholds
with resident/patient in bed. The bed is not designed for transporting
residents/patients. Transporting residents/patients in bed could result in
injury or death.
Warning: Possible Fire Hazard. Use a nasal mask or ½ bed tent oxygen
administering equipment. The oxygen tent should not extend below the mattress
support platform. The pendant should not be placed in an oxygen-enriched
environment such as an oxygen tent. The use of electrical circuits in an
oxygen-enriched environment could result in a fire hazard.
Warning: Possible Shock Hazard. Unplug the power cord from the wall
outlet before performing any maintenance, cleaning, or service to the bed.
Resident/patient should be removed from bed prior to any service being
performed on the equipment.
Place bed on its side versus working under it. Failure to do so could result
in injury or death. Note: In case of unexpected movement, unplug the bed from
any outlet.
Warning: Possible Shock Hazard. Position the bed in a manner that allows
ease of access to the power cord and wall outlet. Injury may result from the
improper routing of the power cord. Always follow the proper factory-installed
routing configuration. Failure to do so could result in injury or death.
Warning: An optimal bed system assessment should be conducted on each
resident/patient by a qualified clinician or medical provider to ensure
maximum safety of the resident/patient. The assessment should be conducted
within the context of, and in compliance with, the state and federal
guidelines related to the use of restraints and bed system entrapment
guidance, including the Clinical Guidance for the Assessment and
Implementation of Side Rails published by the Hospital Bed Safety Workgroup of
the U.S. Food and Drug Administration. Further information can be obtained at
the following web address:
http://www.fda.gov/MedicalDevices/ProductsandMedicalProcedures/GeneralHospitalDevicesandSupplies/HospitalBeds/default.htm.
Important Note: When using the mattress system, always ensure that the
resident/patient is positioned properly within the confines of the bed. Do not
let any extremities protrude over the side or between the bed assist devices
when the mattress is being used.
Warning: Possible Injury Or Death. Use a mattress that is properly sized
to fit the mattress support platform, and that will remain centered on the
mattress support platform relative to State and Federal guidelines. Joerns
Healthcare recommends the use of a mattress with minimum dimensions of 35″
width and 6″ height. Length should match the mattress support platform. The
use of an improperly fitted mattress could result in injury or death. If using
Comfort Extension, see the Comfort Extension manual for proper mattress size.
Warning: Possible Injury Or Death. If a resident/patient’s mental or
physical condition could lead to resident/patient entrapment, the mattress
support platform should be left in the flat position when unattended. Failure
to do so could result in injury or death.
Warning: Possible Injury Or Death. Use a properly sized mattress in order
to minimize the gap between the side of the mattress and assist the device.
This gap must be small enough to prevent the resident/patient from getting
his/her head or neck caught in this location. Make sure that raising or
lowering the bed, or contouring the mattress support platform, does not create
any hazardous gaps. Excessive gaps may result in injury or death.
Warning: Possible Injury Or Death. Locate mounting brackets for assist
devices strictly according to instructions.
The gap between the head/foot panel and assist device must be small enough or
large enough to prevent the resident/patient from getting his/her head or neck
caught in this location (see specific Assist Device Installation Instructions
for more information). If multiple assist devices are used, position each so
that gap between them is large enough for the trunk and hips to pass through
easily. Make sure raising or lowering the bed, or contouring the mattress
support platform does not create any hazardous gaps. Failure to do so could
result in injury or death. Important Note: Powered air mattress surfaces may
pose a risk of entrapment. Prior to use, ensure the therapeutic benefits
outweigh the risk of entrapment.
Warning: Possible Injury Or Death. Do not use an assistive device if any
openings within the assist device body allow the resident/patient to get
his/her head or neck lodged within these openings. The use of assistive
devices with large openings may result in injury or death.
Warning: Possible Injury Or Death. Do not use any Joerns ® assist device
until you verify it is designed specifically for the WeCare bed and it is
locked in place. Failure to lock assist devices may result in injury or death.
Warning: Possible Injury or Death. NEVER permit more than (1) person in
/on the bed at any time. NEVER exceed the weight capacity of this bed. The
weight capacity of this bed is 450 lbs (204 kg) including accessories and
options (not all accessories and options may be used at the same time).
Subtract residents/patients’ weight from beds capacity of 450 lbs (204 kg) to
determine the allowable weight for a mattress, bed panels, accessories, and
optional equipment. See Accessories Section for accessory weights.
Warning: Possible Injury Or Death. Do not use any replacement parts not
manufactured, marketed, or provided by Joerns Healthcare on any Joerns bed.
The use of unapproved replacement parts may result in injury or death.
Warning: Possible Injury Or Death. If using accessories not manufactured,
marketed, or provided by Joerns Healthcare for Joerns beds, consult with the
manufacturer for compatibility and limitations prior to use. Failure to do so
may result in injury or death.
Caution: Radio transmitting equipment, cellular phones, or similar electronic
devices, used in proximity to the bed, may affect bed performance.
Caution: Particular precautions must be considered during exposure to
strong emission sources such as High-Frequency surgical equipment and similar
devices. Do not route High-Frequency cables on or near the device. If in
doubt, contact a qualified technician.
Note: Electromagnetic disturbances may contribute to the improper
operation of medical devices. In the case of a bed, it may affect the
performance of the bed movement when a function is selected. Do not place the
bed in a location that is known to have high electromagnetic fields.
Warning: Use of this equipment adjacent to or stacked with other
equipment should be avoided because it could result in improper operation. If
such use is necessary, this equipment and the other equipment should be
observed to verify that they are operating normally.
Warning: Use of accessories, transducers, and cables other than those
specified or provided by the manufacturer of this equipment could result in
increased electromagnetic emissions or decreased electromagnetic immunity of
this equipment and result in improper operation.
Warning: Portable RF communications equipment (including peripherals such
as antenna cables and external antennas) should be used no closer than 30 cm
(12 inches) to any part of the WeCare bed, including cables specified by the
manufacturer. Otherwise, degradation of the performance of this equipment
could result.
Note: The EMISSIONS characteristics of this equipment make it suitable
for use in industrial areas and hospitals (CISPR 11 class A). If it is used in
a residential environment (for which CISPR 11 class B is normally required)
this equipment might not offer adequate protection to radiofrequency
communication services.
The user might need to take mitigation measures, such as relocating or re-
orienting the equipment.
Caution: This device complies with the EMC requirements of IEC 60601-1-2.
Radio transmitting equipment, cellular phones, or similar electronic devices,
used in proximity of the bed, may affect bed performance.
Caution: In the absence of line voltage, all bed adjustments can be
achieved via an externally available backup battery (Joerns P/N N211).
Warning: Possible Shock Hazard. If the bed power cord has a hospital-
grade, 3-prong grounding plug, grounding reliability can only be achieved when
equipment is connected to an equivalent receptacle marked hospital-grade.
Warning: Possible Injury. Sitting on or sliding over the Mattress Side
Stop can cause skin injury if the bed mattress compresses to less than 1.5
inches under the user’s weight.
Warning: Possible Injury. The risk of entanglement or injury may occur if
the mattress used with Mattress Side Stop does not fill the entire width
between stops or which compresses to less than 1.5 inches under the user’s
weight.
Caution: The Joerns’ WeCare bed is intended for use within institutional
healthcare environments 2, 3, and 5 (ie: skilled nursing, transitional care,
rehabilitation care, assisted living).
Joerns Healthcare recommends compliance with the regulations and guidelines
specific to your locality.
Joerns assist devices are designed to be used with specific Joerns bed frames.
Once mounted on the appropriate bed frame, assist devices to become an
integral part of the Joerns bed system. As such, these mounted assist devices,
meet the IEC 60601-2-52 Bed Standard, within normal use conditions, of the
appropriate bed to which they are mounted.
Assemble, install, utilize, and maintain Joerns Assist Devices as described in
their accompanying Joerns User/ Service Manual, which also lists the bed type
or model with which these devices may be used.
This product is only one part of your healthcare bed system. Proper
combinations of the mattress, head/foot panels, and assist devices are needed
to minimize the risk of entrapment. For more information, call Customer Care,
800826-0270. There are no known contraindications for this device.
Save These Instructions
Thank you and congratulations for choosing the Joerns ® WeCare™ Bed Frame.
Joerns beds are developed with the safety, comfort, and convenience of both
residents/patients and caregivers in mind.
The advanced ergonomic design will provide years of reliable service within
your care environment.
Bed System Entrapment Information
Although essential in the practice of long-term care, bedside assistants, in
recent years, have also been a subject of regulatory review and evolution in
design and use.
That focus includes not only the challenge of achieving an appropriate balance
between resident/patient security and unnecessary restraint but also the
additional safety issue of entrapment.
The U.S. Food and Drug Administration (FDA), working with our company and
other industry representatives has addressed the potential danger of
entrapment with new safety guidelines for medical beds. These guidelines
recommend dimensional limits for critical gaps and spaces between bed system
components.
Entrapment zones involve the relationship of components often directly
assembled by the healthcare facility rather than the manufacturer. Therefore,
compliance is the responsibility of the facility.
As the leading manufacturer of long-term care beds and a frontrunner in
addressing this critical issue, Joerns Healthcare can offer you the expertise,
assistance, and products to bring your facility into compliance.
Join Compliance Solutions
Matching the right bed components in order to meet regulatory guidelines can
be complex.
That is why Joerns offers a wide array of compliance options. We assist
customers in selecting compliant accessories recommended for their specific
bed model.
Creating a Safer Care Environment
While the guidelines apply to all healthcare settings, (hospitals, nursing
homes, and at home), long-term care facilities have particular exposure since
serious entrapment events typically involve frail, elderly, or dementia
patients.
For More Information
To learn more about compliance options with Joerns products, visit our website
at www.joerns.com, or contact our Customer Care reps
at 800-826-0270 and ask for free
informational publications.
To learn more about entrapment zones, assessment methods, and guidelines
concerning entrapment, contact Joerns Healthcare at
800-826-0270 or consult the FDA
website:
http://www.fda.gov/MedicalDevices/ProductsandMedicalProcedures/GeneralHospitalDevicesandSupplies/HospitalBeds/default.htm.
Features and Specifications
Joerns® WeCare™ Bed Standard Features
80″ Mattress Support Platform
8″ to 28″ Travel Range
Quiet DC Actuators
Welded Tubular Frame
Grid Sleep Surface
Wide Stable Base
SoftTone Frame Color
Heavy-Duty Casters
Locking System:
- Roll-in-Low Lock System
- Roll at any Height Mobility
Baseboard Bumper
Mattress Stops
Electrical Specifications
Power: 120V
Frequency: 60Hz
Current Rating: 4.8 Amps
Classification: Class I, Type B
Mode of Operation: 10% Maximum Duty Cycle
2 minutes on/18 minutes off
Circuit Protection: Auto reset current sensors
Environmental Conditions
Operating Conditions:
Ambient Temperature: +10°C to +35°C
Relative Humidity: 30% to 75% Non-Condensing
Atmospheric Pressure: 700 hPa to 1060 hPa
Protected Against Splashing Water IPX4
Storage and Shipping Conditions:
Ambient Temperature: -40°C to +70°C
Relative Humidity: 10% to 100%
Atmospheric Pressure: 500 hPa to 1060 hPa
Bed Identification Numbers
When ordering parts or when contacting our Customer Care Department, please
include the bed’s model and serial numbers found on the identification label.
The identification label is located on the bed frame under the mattress
support platform foot section.
Accessories and Options
Staff Control
80″ Joerns Mattresses
F14 Assist Device Set
F025 Assist Handle
F026 Assist Device
F028 Deluxe Assist Handle
F168 3/4 Length Assist Device (requires mounting kit)
IV Rod
Floor Mat
Bed Transport Bar
4″ Length Extension
Comfext Width Extension Kit
Patient Helper and Adapter
On-Board Battery Back-up Accessory
**Mechanical Specifications
**
Description: | Dimensions: |
---|---|
80″ Model | 86.9″L x 35.0″W x 8.75″H |
Weight – Total without Panels | 145 lb (65.8 kg) |
Weight – Head Frame | 67.3 lb (30.5 kg) |
Weight – Foot Frame | 77.7 lb (35.2 kg) |
Maximum Back Angle | 65° to horizontal |
Maximum Knee Angle | 25° to horizontal |
Maximum Height Mattress | |
Support Platform | 28″ Above Floor |
Minimum Height Mattress | |
Support Platform | 8″ Above Floor |
Safe Working Load | 450 lb (204.1 kg) |
Maximum Patient Weight | 400 lb (181.4 kg) |
Conform To:
AAMI STD ES60601-1
IEC STD 60601-1
IEC STD 60601-2-52
Certified to CSA STD C22.2 # 60601-1
I.D. Label Symbol Definition
**** | Attention |
---|---|
Consult accompanying documents | |
Safe Working Load | |
Maximum Patient Weight | |
Type B Applied Parts, user controls, mattress, support platform | |
**** | Class II Equipment |
Protective Earth (ground) | |
Pinch Point |
Assembly
Caution: Carefully remove the packaging straps (orange zip ties) before
attempting to operate the bed.
Caution: Prior to operation, refer to the operating conditions above to
ensure bed electronics are within the ambient temperature.
Check that all parts of the bed were delivered and inspect for damage.
Parts to Prepare:
a. Head End Frame
b. Foot End Frame
c. Safety Pin (2)
d. Actuator Pin and Clip (2 or 4)
e. Pendant
f. End panel(s)
Installation Of Bed Frame -Head and Foot
Tools required: None
Bed Frame Installation:
After cutting orange zip ties,
-
Identify the head frame and foot frame by compatible ID labels on the left side (Figure 1).
-
Lay frame halves on soft surface feet side down. Place packing material under the head frame to make assembly easier (Figure 2).
Ensure the split frame tubes are lined up (Figure 3).
Caution: Equipment Damage. Failure to install the actuators in the proper
orientation may cause damage to the actuators.
-
Install the back actuator and knee actuator on the head frame and foot frame as shown using the actuator pin and clip (Figure 4).
-
Insert the head frame into the foot frame and line up the pinhole.
-
Insert safety pin on the left and right sides, 2 pins total (Figure 5).
Be sure to route the actuator cables through the nearest safety pin bail (Figure 6).
-
Line up back and knee actuators and insert actuator pin then add the clip to lock in place (Figures 7 and 8).
Ensure the washers are used on the back actuator (Figure 9). -
Locate back actuator and head end hi-lo cables and route through safety pin bail (Figure 6), then route behind cable bundle (Figure 10 and 11).
-
Insert back actuator cable in port 1 and insert hi-lo actuator head end cable in port 3 (Figure 12).
-
Secure cables with a cable clamp (Figure 13).
-
Route power cord in grey clips to head end.
The plug-in the power cord to the power source and raise the bed frame.
Note: Watch for obstructions.
Baseboard Bumper
Recommended Tool: Rubber mallet
-
Place the baseboard bumper as shown (Figure 14).
-
Tap into place with a rubber mallet or press firmly with the sole of your shoe until it locks into place as shown (Figure 15).
Note: I f a longer baseboard bumper is needed for use with Trendelenburg/Reverse Trendelenburg, recommend ordering bumper 11011899AL.
Mattress Stops
Warning: Possible Injury. Sitting on, or sliding over, a mattress side
stop can cause injury to the skin when used with a mattress that compresses to
less than 1.5 inches under load.
Warning: Possible Injury. Make sure the mattress fills the entire width
between side stops. Failure to do so could result in injury.
Tools Required: #2 Phillips screwdriver
-
Locate the screws at each corner of the inside tube at the foot end of the screws mattress support platform; one per side (Figure 16).
-
Remove the screws using the #2 Phillips screwdriver; do not discard the screws.
-
Position and insert the mattress stops in the holes provided (Figure 17). Reinstall the screws removed in step 2.
-
Locate the screws in the holes in each corner of the inside tube at the head end of the mattress support platform; one per side.
-
Remove the screws using the #2 Phillips screwdriver; do not discard the screws.
-
Position and insert the mattress stops in the holes provided. Reinstall the screws removed in step 5.
IV Sockets
Joerns ® WeCare™ Bed Platform has four IV sockets as standard equipment. There
are two sockets at the head end of the bed and two at the foot end (Figure
18). The IV sockets are used with Joerns IV poles and most ½” IV poles.
Installation Of Head and Foot Panels
Refer to Bed Panel Installation Sheet for more Tools required: #2Phillips
screwdriver
Head Panel Installation:
- The Head panel has a label on the back.
- Lay panel on soft surface front face down.
- Head panel brackets are longer of two sizes (Figure 19).
- Install head panel brackets with four screws provided. The bracket offset should face up (Figure 20). Do not tighten until after fitting mounting brackets into bed sockets.
- Go to the final assembly below.
Frame-Mounted Foot Panel Installation:
-
The Foot panel does not have a label on the back. Foot the panel will have staff control electronics if staff control was ordered.
-
Lay panel on soft surface front face down.
-
Foot panel brackets are shorter of two sizes (Figure 19).
-
Install the foot panel brackets with four screws provided. The bracket offset should face up (Figure 20) Do not tighten until after fitting mounting brackets into bed sockets.
-
For a foot panel with optional staff control, refer to the next page for installation instructions and cable routing.
-
Go to the final assembly below.
Final Assembly Step for Head Panel and FrameMounted Foot Panel:
-
Insert head and foot panel as shown with mounting hardware facing the head of the bed (Figure 21).
-
Tighten all screws with panels in place.
-
Panels should slip in and out of their sockets easily and securely.
For models with staff control in foot panel – cable install and routing:
-
Raise the bed to a comfortable working height and raise the foot section with the pendant. Then unplug the bed.
-
Locate the two staff control cables. Lay them out side by side with one cable reversed. A male and female connection should be at each end.
-
Unplug the pendant. Route one cable under the control box and plug it into the pendant port. Route the second cable under the control box and connect to the hand pendant (Figure 22).
-
Route the two cables under the main frame toward the foot end. Zip tie the two cable ends on top of the foot end cross tube (Figure 23).
-
Route cables tightly under the main frame tube.
Gather and bundle the excess cables nearest the next cross tube and away from the leg mechanism (Figure 24). -
Zip tie as shown by arrows (Figure 25).
Operation
Warning: Possible Injury or Death. This bed should not be operated
(control the movements of the bed through the control interfaces) by persons
who do not have the cognitive skills to understand the information in the
owner’s manual or cannot understand and perform the proper operation of the
bed. This bed should not be used or operated by children.
Pendant Operation
Your Joerns ® WeCare™ bed comes with a pendant (Figure 26). The pendant allows
the patient/resident to operate the bed.
Staff Control Panel Operation (Optional)
The staff control panel (Figure 27) allows the caregivers to operate the bed
from the foot panel without walking to the bedside. The caregiver can also
individually lock out all functions, both pendant and staff control.
- To lock out a function, press the “Lock” graphic on the panel. The illuminated amber LED indicates that the function is now locked out.
- To unlock a function, press the “Unlock” graphic on the panel. Amber LED is no longer illuminated, signaling that the function is now operable. If
unlock is pressed all functions unlock, the user may need to re-lock a function if desired.
Note: For Trendelenburg/Reverse Trendelenburg, it is recommended to start
with the bed in the highest position. Press Trendelenburg/Reverse
Trendelenburg button until the desired angle is obtained.
Caution: Ensure the bed remains stable and does not roll sideways while
in Trendelenburg/Reverse Trendelenburg position.
Roll in Low Lock System
- To keep the bed from rolling when in the lowest position, press down on the locking lever to lock the casters (Figure 28).
- The standard caster set comes with two locking casters placed at opposing corners of the bed.
Mobile Position | Locked Position | Swivel Casters |
---|---|---|
Low only | Any Height (casters | |
must be locked in Low) | Head & Foot (in |
Low position only)
| Pendant Operation
Back Operation
1. Push the button to raise back
2. Push the button to the lower back
Knee Operation
3. Push the button to raise a knee
4. Push the button to the lower knee
Auto Contour Operation
5. Push the button to raise the back and knee
6. Push the button to the lower back and knee
Bed Height Operation
7. Push the button to raise the bed
8. Push the button to lower the bed
---|---
Figure 26
Staff Control Operation
Back Operation
1. Push to raise back
2. Push to lower back
Knee Operation
3. Push to raise a knee
4. Push to lower knee
Auto Contour Operation
5. Push to raise back and knee
6. Push to lower back and knee| Figure 27
| Bed Height Operation
7. Push to raise the bed
8. Push to lower bed
Trendelenburg Operation
9. Push for Reverse Trendelenburg
10. Push for Trendelenburg
Lock Operations
11. Push to lockout function
12. Push to unlock all functions.
---|---|---
Caution: Be careful not to damage the power cord when moving or placing
the bed. After placing the bed in service, monitor power cord positioning
carefully to prevent damage as you fully operate all bed functions.
Caution: When the power cord is not plugged into a wall outlet, place it
on the sleep surface to prevent it from contacting the floor. This will help
prevent cord damage when transporting the bed.
Caution: If a power cord is damaged, remove bed from service until
repairs are performed.
Warning: Possible Injury. Before leaving the bed unattended, check that
the casters are in a locked position. Never leave an unlocked bed unattended.
Warning: Possible Injury. Check that the casters are in the locked
position before allowing the resident to enter or exit the bed.
Servicing
Service parts list available upon request. The actuators and control box
contains no serviceable items.
Pendant P/N: 11016809
Power Cord Class I P/N: 11016857
Warning: Possible Shock Hazard. Unplug the power cord from the wall
outlet before performing any maintenance or service to the control box.
Warning: Possible high temperature. Prior to servicing any electrical
component ensure the component has cooled to room temperature.
Power Cord
Conduct a yearly inspection of the power cord to ensure efficient bed
operation.
- Check the power cord to make sure it has not been damaged. If the power cord needs replacement due to damage, remove the bed from service until the power cord has been replaced.
Actuator and Control Box Information
Cable and Port Identification (Figure 29)
-
H.| Back Actuator (Port 1)
Knee Actuator (Port 2)
Hi-Lo Actuator (Head end – Port 3)
Hi-Lo Actuator (Foot end – Port 4)
Pendant (Port H)
---|---
Note: The actuators and control box contains no serviceable parts. Overload protection is achieved via current sensing technology, which will automatically reset. If any bed function fails to operate, check to see if a bed is overloaded or constrained from movement.
To Remove Control Box
- Plugs and ports are numbered so they can be easily reinstalled later (see actuator and control box information).
- Remove cable clamp from control box (Figure 30).
- Unplug all actuator cables and pendant control plug. Remove ground wire screw, if present.
- Remove the three fasteners securing the control unit to the mounting plate (Figure 31).
- To replace the control box, reverse these instructions.
| |
---|---|---
Actuator and Control Box Troubleshooting
Any loss of electrical function should be investigated with the following
steps:
- Make sure that all cables are plugged in, including the pendant cable and AC power cord.
- Switch the pendant with a new one or one from a bed that is functioning normally.
- If these steps fail to resolve the problem, call Technical Support at 800-826-0270.
To Remove Actuator
Recommended Tools: Screwdriver, Hammer, Punch
-
Identify the actuator to be replaced.
-
Tip bed on its side or upside down to replace hi-lo actuators.
-
Mark cable ties locations with tape for later reference. Cut cable ties that hold the motor cables to the frame.
-
Actuator is held in place by two pins. Use a screwdriver to remove the clip on each pin.
-
Slide pins out of holes. If necessary, use a hammer and punch to tap out the pins.
-
You may now replace the actuator(s).
-
To reassemble the bed, reverse the previous steps, making note of the following two important items:
• Assemble all hardware as originally installed. -
Install cable ties per designated locations marked in step 3 by tape.
To Remove AC Power Cord
Recommended Tools: Small Screwdriver, Masking
Tape, Cable Ties
-
Raise bed to maximum height if possible.
-
Unplug the power cord from the wall.
-
Cut cable ties that hold AC power cord to frame.
Tape the remaining cables in their original position. It is very important to keep actuator cables routed along the frame in their original factory- installed positions. If this step is not followed, damage to cables or electric shock may result.
Warning: Possible Shock Hazard. Injury may result from improper power cord routing. Always follow proper factory-installed routing configuration. Be sure to check the condition of the power cord on a regular basis. Do not use damaged or frayed power cords. -
Disconnect the ground wire, if present.
-
Using a small screwdriver, alternately depress small latch tabs above and below the AC inlet receptacle on the control box. Simultaneously, pull gently outward on the AC power cord where it connects to the control box until the plug comes out.
-
Plug the replacement cord into the control box until it latches.
-
Re-route the AC power cord along the frame in the same position as the original routing.
-
Replace cable ties along with cables in their original position and routing to the control box. If this step is not followed, damage to cables or electric shock may result.
-
Ensure the ground wire is re-attached, if applicable.
Troubleshooting
Any loss of electrical function should be investigated with the following steps:
Event | Possible Remedies |
---|---|
Bed not responding to pendant control | 1. Check all connections are fully |
inserted with cable secured. Check cables for damage or fraying.
2. Check actuator pins are connected and secure.
3. Check the bed is plugged into a power source and the control box green
light is illuminated
4. Thermal overload condition. This should be self-correct in 2 minutes or
less. Do not surpass 10% duty cycle (2 min on/ 18 min off).
5. Check if a bed is not overloaded and clear of obstructions
6. If these steps fail to resolve the problem, call Technical Support at
800-826-0270.
Back sleep surface or Knee surface does not raise or lower| 1. Ensure the
actuator pins and clips were installed properly during assembly
2. Check the actuator cables are fully inserted into the control box in the
correct port location
Bed moves across the floor at a low height|
- Check caster locks are engaged
Note: Electrical damage can occur if a non-approved pendant is connected to the electrical system.
To Maximize Service Life
-
Keep the bed clean.
-
Observe bed operation and report any discrepancies or problems to Joerns Healthcare Technical Support at 800.826.0270
-
After the initial week of use, check all threaded fasteners for looseness, and make sure all pins are in their normal location and fastened securely. Check monthly for loose bolts, nuts, pins, and other retaining hardware. Tighten any loose hardware, and contact Joerns Healthcare to order any appropriate service parts.
-
Make sure each inspection includes the underside of the bed frame and mattress support platform. Check joints between sleep surface sections for
loose fasteners. -
Visually inspect the bed frame and accessories for any cracking, bending, or hole enlargement. If found, contact Joerns Technical Support at 800.826.0270, remove the bed from service immediately, and replace the affected parts.
-
Check wiring for proper connections and damage (fraying, kinking, or deterioration). Report any damage to Joerns Technical Support at 800.826.0270
-
Check actuators for correct mounting at attachment points and ensure all related pins are mounted securely and properly to the bed frame. Actuators are not serviceable but are replaceable if required.
-
Lubricate pivot point, pins, and bolts as required. The recommended lubricant is Joerns-approved grease #12500013, available from Joerns Technical Support at 800.826.0270.
Caution: Avoid using liquid lubricants to avoid causing a slip hazard. -
Properly stow the pendant. Place pendant in pendant holder right side up, or use the hook to avoid excessive bending of the cable. Avoid dropping or stretching the pendant during use to maximize service life.
Cleaning
Caution: Possible damage to electrical parts, and/or shock hazard.
Warning: Possible Injury or Burns. Do not use flammable liquids or
solvents to clean the bed, its components, or surfaces placed on top of it.
Clean all electrical components (actuators, control box, pendant, and cables)
on your Joerns® bed with a damp, well-wrung cloth. Excess water in or on
electrical parts can damage these components.
Do not submerge the pendant in liquid.
Your Joerns® bed has a durable, baked-on epoxy finish, easily cleaned with a
mild solution of antiseptic cleaner and warm water. Read and follow all label
instructions on cleaning products.
Other Suggested Cleaners
- 3% hypochlorite or equivalent
- Quaternary cleaners (active ingredient – ammonium chloride)
- Phenolic cleaners (active ingredient – o-phenyl phenol)
- Chlorinated bleach solution (5.25% – less than 1 part bleached to 100 parts water)
Wood veneer surfaces should be maintained by cleaning with furniture polish or lemon oil. Laminate surfaces should be maintained by cleaning with disinfectant spray.
Maintenance and Inspection Information
Visually inspect bed and accessories for broken welds or cracks, and check for loose hardware on a monthly basis. If any broken welds or cracks are found, remove the bed from use /service immediately and replace the affected part(s). Visually inspect cable routing for pinched or frayed cables. Any loose hardware should be tightened. If you require further assistance, contact Technical Support at 800-826-0270.
End of Life Disposal
- Many components of this product may be recycled.
- Please dispose of non-recyclable items properly.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.
Accessories
Accessory Weights
Drainage Bag Holder: 0.85 lbs (0.38 kg)
F028 Side Assist (pair): 16.5 lbs (7.48 kg)
F14SC Side Assist (pair): 13.7 lbs (6.21 kg)
- Head / Foot Board ~ 14.9 lbs (6.76 kg)
- Mattress ~ 24.0 lbs (10.89 kg)
- Weights may vary depending upon model, material, and size.
Warning: Possible Injury Or Death. Injury or death may result from improper use of bed accessories. Consult with the accessory manufacturer for compatibility, proper installation, and use instructions.
Bed Transport Bar (Figure 32)
-
Bed transport bar is designed to easily move the WeCare™ Bed, particularly when it is lowered onto its casters.
Note: The WeCare Bed is not designed for use as a resident/patient transport device. Prior to use, please read important warnings related to the bed transport bar and follow all instructions below. -
Install bed transport bar according to supplied instructions. If needed, call Technical Support at 800-826-0270 for instructions.
-
When using the bed transport bar to move beds, always push down and forward on the handle. Pushing up or attempting to use a transport bar to lift the bed, especially when crossing over thresholds, may cause it to disconnect from the bed, resulting in loss of control of the bed.
-
Take extra care when moving bed (remember, do not move bed while occupied by resident/patient) on any sloped surface. Moving a bed on a sloped
surface requires two people, one at each end of the bed. Never use the bed transport bar to move the bed on a slope that exceeds ANSI and/or ADA requirements for accessibility.
Trapeze And Trapeze Adapter
Warning: Possible Injury Or Death. Improper installation of the trapeze
adapter could alter or dislodge the head panel position, increasing the risk
of injury or suffocation.
Warning: Possible Injury Or Death. Follow the manufacturer’s directions
when installing the trapeze bar. Improper installation of the trapeze bar on
the trapeze adapter could cause the trapeze bar to disconnect/collapse or
otherwise fail, resulting in injury or death.
Warning: Possible Injury Or Death. A minimum of 1-inch clearance between
the bottom of the trapeze bar and the floor is required when the bed is in its
lowest position. Failure to do so could damage the floor and/or cause the bed
to become unstable, resulting in injury or death.
Trapeze (Figure 33)
- We recommend using the Joerns® trapeze with the Joerns trapeze adapter.
- Install the trapeze assembly according to the manufacturer’s directions included with the trapeze.
Trapeze Adapter (Figure 34)
- The trapeze adapter is designed to allow attachment of the trapeze system to the WeCare™ Bed. Prior to use, please read important warnings related to this option and follow all instructions below.
- Install the trapeze adapter according to the supplied instructions. If needed, call Technical Support at 800-826-0270 for instructions.
- Install the trapeze assembly onto the trapeze adapter according to the trapeze manufacturer’s instructions.
- Operate the bed from its highest through lowest positions to ensure proper clearance and operation. Some trapeze systems may not be suitable for use with the WeCare Bed, due to its low operating height.
- Adjustment and use of a trapeze should be in accordance with instructions from a healthcare professional (doctor or therapist).
- Do not exceed the maximum load condition listed on the installation instructions.
Drainage Bag Holder (Figure 35)
Warning: Possible BioHazard. Prior to use, consult the drain bag
manufacturer’s installation and use instructions. Failure to do so could
result in a bag puncture, resulting in a potential biohazard.
Warning: Possible Injury Or Death. Many items that attach to the holder
are gravity fed and must be below the bed user to function. Do not allow items
attached to the holder to rest or be positioned on the floor where they might
be stepped on and adversely affected or damaged. Exercise particular caution
when the bed is moved to its lowest position as items attached to the holder
at that height are especially at risk. Failure to do so could result in injury
or death.
Warning: Possible Injury Or Death. Make sure items hung on this holder
have proper clearance and are not pinched or caught during bed adjustment.
Failure to do so could result in injury or death.
-
The drainage bag holder is designed as an attachment point for items such as urine collection bags. Make sure items attached to the holder are safely secured. Prior to use, please read important warnings related to the drainage bag holder and follow all instructions below.
-
Install the drainage bag holder and attach items to the holder according to supplied instructions. If needed, call Technical Support at 800-826-0270 for instructions.
-
It is important to operate all bed functions through their entire ranges to ensure that items attached to the holder have proper clearance and are not
pinched or caught. -
Attach the holder only to the point and position outlined in installation instructions. Operate all bed functions through their full ranges to ensure that items attached to the holder have proper clearance and are not pinched or caught.
-
Many items that attach to the holder are gravity fed and must be below the bed users to function. Do not allow items suspended from the holder to rest on the floor, particularly when the bed is in its lowest position. Otherwise, a safety condition may occur or the function of attached items may be impacted.
Appendix A: Electromagnetic Compatibility (EMC) Information
Manufacturer’s Declaration –Electromagnetic Emissions
The Joerns WECC bed is intended for use in the electromagnetic environment
(for professional healthcare) specified below. The customer or the user of the
Joerns WECC bed should assure that it is used in such an environment.
Emissions test| Compliance| Electromagnetic environment guidance
(for professional healthcare environment)
RF emissions CISPR 11| ****
Group 1
| The Joerns WECC bed uses RF energy only for its internal function.
Therefore, its RF emissions are very low and are not likely to cause any
interference in nearby electronic equipment.
RF emissions CISPR 11| Class A| The Joerns WECC bed is suitable for use
in all establishments other than domestic and those directly connected to the
public low-voltage power supply network that supplies buildings used for
domestic purposes.
Harmonic emissions IEC 61000-3-2| Class A
Voltage fluctuations / flicker emissions IEC 61000-3-3| Compliance
Recommended separation distance between portable and mobile RF communications
equipment and the Joerns WECC Bed
The Joerns WECC bed is intended for use in an electromagnetic environment (for
professional healthcare) in which radiated RF disturbances are controlled. The
customer or the user of the Joerns WECC bed can help prevent electromagnetic
interference by maintaining a minimum distance between portable and mobile RF
communications equipment (transmitters) and the Joerns WECC bed as recommended
below, according to the maximum output power of the communications equipment.
Rated maximum output power of the transmitter ** W| Separation distance
according to the frequency of the transmitter
150 kHz to 80 MHz d=1,2√P| 80 MHz to 800 MHz d=1,2√P| 800 MHz
to 2,7 GHz d=2,3√P
0,01| 0,12| 0,12| 0,23
0,1| 0,38| 0,38| 0,73
1| 1,2| 1,2| 2,3
10| 3,8| 3,8| 7,3
100| 12| 12| 23
For transmitters rated at a maximum output power not listed above, the
recommended separation distance d in meters (m) can be estimated using the
equation applicable to the frequency of the transmitter, where P is the
maximum output power rating of the transmitter in watts (W) according to the
transmitter manufacturer.
Note 1: At 80 MHz and 800 MHz, the separation distance for the higher
frequency range applies.
Note 2:** These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects,
and people.
Guidance and Manufacturer’s Declaration – Electromagnetic Immunity:
The Joerns WECC bed is intended for use in the electromagnetic environment
(for professional healthcare) specified below. The customer or the user of the
Joerns WECC bed should assure that it is used in such an environment.
Immunity Test| IEC 60601 Test Level| Compliance Level| Electromagnetic
Environment-Guidance (for professional healthcare environment)
---|---|---|---
Electrostatic
discharge (ESD)
IEC 61000-4-2| Contact: ±8 kV
Air: ±2 kV, ±4 kV,
±8 kV, ±15 kV| Contact: ±8 kV
Air: ±2 kV, ±4 kV,
±8 kV, ±15 kV| Floors should be wood, concrete or ceramic tile. If floors are
covered with synthetic material, the relative humidity should be at least 30%.
Electrical fast transient/burst
IEC 61000-4-4| ±2 kV for power supply lines ±1 kV for input/output lines| ±2
kV for power supply lines Not applicable| Mains power quality should be that
of a typical professional healthcare environment.
Surge IEC 61000-4-5| ±0.5 kV, ±1 kV line(s) to line(s) ±0.5 kV, ±1 kV, ±2 kV
line(s) to earth| ±0.5 kV, ±1 kV line(s) to line(s)±0.5 kV, ±1 kV, ±2 kV
line(s) to earth| Mains power quality should be that of a typical professional
healthcare environment.
Voltage dips, short interruptions, and voltage variations on power supply
input lines
IEC 61000-4-11
| Voltage Dips:
0% U τ; 0,5 cycle
0% U τ; 1 cycle
70% U τ; 25/30 cycles
Voltage Interruptions:
0% U τ; 250/300
cycle| Voltage Dips:
0% U τ; 0,5 cycle
0% U τ; 1 cycle
70% U τ; 25 cycles
Voltage Interruptions:
0% U τ; 250 cycle| Mains power quality should be that of a typical
professional healthcare environment. If the user of the Joerns WECC bed
requires continued operation during power mains interruptions, it is
recommended that the Joerns WECC bed be powered from an uninterruptible power
supply or a battery.
Power frequency (50/60 Hz) Magnetic Field IEC 61000-4-8| 30 A/m 50 Hz or 60
Hz| 30 A/m 50 Hz / 60 Hz| The Joerns WECC bed power frequency magnetic fields
should be at levels characteristic of a typical location in a typical
professional healthcare environment.
Note : U τ is the a.c. mains voltage prior to application of the
test level.
Guidance and Manufacturer’s Declaration – Electromagnetic Immunity
The Joerns WECC bed is intended for use in the electromagnetic environment
(for professional healthcare) specified below. The customer or the user of the
Joerns WECC bed should assure that it is used in such an environment.
Immunity test| IEC 60601 test level| Compliance level| Electromagnetic
environment – guidance
Conducted RF IEC 61000-4-6
Radiated RF IEC 61000-4-3
| 3 Vrms:
0,15 MHz – 80 MHz
6 Vrms:
in ISM bands between
0,15 MHz – 80 MHz
80% AM at 1 kHz
3 V/m 80 MHz – 2,7 GHz 80% AM at 1 kHz| 3 Vrms:
0,15 MHz – 80 MHz
6 Vrms:
in ISM bands between
0,15 MHz – 80 MHz
80% AM at 1 kHz
3 V/m 80 MHz – 2,7 GHz 80% AM at 1 kHz| Portable and mobile RF communications
equipment should be used no closer to any part of the Joerns WECC bed
including cables, than the recommended separation distance calculated from the
equation applicable to the frequency of the transmitter.
Recommended separation distance
d=1,2√P
d=1,2√P 80 MHz to 800 MHz
d=2,3√P 800 MHz to 2,7 GHz
Where P is the maximum output power rating of the transmitter in watts (W)
according to the transmitter manufacturer and d is the recommended
separation distance in meters (m). Interference may occur in the vicinity of
equipment marked with the following symbol:
Note 1: At 80 MHz and 800 MHz, the higher frequency range applies.
Note 2: These guidelines may not apply in all situations. Electromagnetic
propagation is affected by absorption and reflection from structures, objects,
and people.
Joerns Healthcare Warranty Program
for Joerns ® WeCare™ Bed Frame
Joerns ® WeCare™ Bed is guaranteed for a period of one year from the date of
delivery, against defects in materials and workmanship, under normal use and
service.
This one-year warranty includes all mechanical and electrical components.
Steel structural components on beds are covered under warranty for a period of
7 years from the date of delivery. Welds are covered under warranty for the
lifetime 1 of the product.
Damage caused by use in unsuitable environmental conditions, abuse, or failure
to maintain the product in accordance with user and service instructions is
not covered.
Any alteration, modification, or repair, unless performed by or authorized in
writing by Joerns Healthcare, will void this warranty.
Parts
Joerns beds contain various parts that wear from normal use. These parts, such
as DC batteries, are not covered under the one-year warranty but are covered
for 90 days after the date of delivery.
Joerns Healthcare’s obligation under this warranty is limited to supplying
replacement parts, servicing, or replacing, at its option, any product that is
found by Joerns Healthcare to be defective.
Warranty replacement parts are covered by the terms of this warranty until the
product’s original one-year warranty period expires.
When requested by Joerns Healthcare, parts must be returned for inspection at
the customer’s expense. Credit will be issued only after inspection.
The ¹Intended product lifetime for welds is 10 years.
Service
Most service requests can be handled by the facility Maintenance Department
with assistance from the Joerns Healthcare Product Service Department.
Most parts requested can be shipped next day air at the customer’s expense.
Should a technician be required, one will be provided by Joerns Healthcare, at
our discretion. Only the Joerns Healthcare Product Service Department can
dispatch authorized technicians.
This warranty is extended to the original purchaser of the equipment.
Manufactured By:
Joerns Healthcare LLC
2100 Design Rd. Ste 100
Arlington, TX 76014
Post Acute, Acute, HomeCare
2430 Whitehall Park Dr. Ste 100 Charlotte, NC 28273
(P) 800.826.0270
(F) 800.457.8827| VA/Government
19748 Dearborn Street
Chatsworth, CA 91311
(P) 800.966.6662
(F) 800.232.9796| Canadian Office
35 Consortium Court
London, ON Canada N6E 2S8
(P) 866.546.1151
(F) 519.451.8662| United Kingdom and
Other Countries
+44 (0)844 811 1156
+44 (0)844 811 1157| Netherlands
+31 (0)30 6363700
+31 (0)30 6363799
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www.joerns.com • email:
info@joerns.com
© 2022 Joerns Healthcare • 6110435 RevC • 22-2083 • MAN1