20

· RS232C cable Connector: 9-Pin D-Sub to Stereo Cable

3

61

2

1

-P2-
95
-P1-

-P1-

-P1-

-P2-

-P2-

Male type Rx

3

———-

1

Tx

STEREO

Tx

2

———-

2

Rx

PLUG

Gnd

5

———-

3

Gnd

(3.5ø)

LAN Cable
· Pin assignment
12345678

Pin No 1 2 3 4 5 6 7 8

Standard Colour White and orange Orange White and green Blue White and blue Green White and brown Brown

Signal TX+ TXRX+ NC NC RXNC NC

21

· Connector : RJ45 Direct LAN cable (PC to HUB)
HUB

P2

RJ45

P1

P1 P2

Signal

P1

TX+

1

TX-

2

RX+

3

RX-

6

P2

<——–>

1

<——–>

2

<——–>

3

<——–>

6

Signal TX+ TXRX+ RX-

Cross LAN cable (PC to PC)

RRJJ4455

P1

P2

Signal

P1

TX+

1

TX-

2

RX+

3

RX-

6

P2

<——–>

3

<——–>

6

<——–>

1

<——–>

2

Signal RX+ RXTX+ TX-

22

Connection
Ensure you connect each of the adapters to the correct RJ45 port on the product.

RJ45

RJ45

23

Control Codes

Viewing control state (Get control command)

Header 0xAA

Command

ID

Command type

Data length 0

Checksum

Controlling (Set control command)

Header 0xAA

Command

ID

Command type

Data length 1

Data Value

Checksum

E.g. Power On & ID=0

Header 0xAA

Command 0x11

ID

Data length

1

Data 1 “Power”

Checksum

Header

Command

ID

Data length

Data 1

12

0xAA

0x11

1

1

· To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as “0xFE” and transmit commands. Commands will be executed by each device but ACK will not respond.

Command

No.

Command type

1

Power control

2

Volume control

3

Input source control

4

Screen mode control

5

Screen size control

6

Video wall mode control

7

Safety Lock

8

Video Wall On

9

Video Wall User Control

Command 0x11 0x12 0x14 0x18 0x19 0x5C 0x5D 0x84 0x89

Value range 0~1 0~100 0~255 0~1 0~1 0~1 –

· All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown below (11+FF+01+01=112), the first digit is removed.

24

Power control

· Function A product can be powered on and off using a PC.

· Viewing power state (Get Power ON / OFF Status)

Header

Command

ID

Data length

0xAA

0x11

0

Checksum

· Setting power ON/Off (Set Power ON / OFF)

Header

Command

ID Data length

0xAA

0x11

1

Data “Power”

Checksum

“Power”: Power code to be set on a product.

1: Power ON

0: Power OFF · Ack

Header Command ID Data length

0xAA

0xFF

3

Ack/Nak ‘A’

r-CMD 0x11

Val1 “Power”

Checksum

“Power”: Power code to be set on a product.

· Nak

Header Command ID Data length

0xAA

0xFF

3

Ack/Nak ‘N’

r-CMD 0x11

Val1 “ERR”

Checksum

“ERR” : A code showing what error has occurred.

Volume control

· Function The volume of a product can be adjusted using a PC.

· Viewing volume state (Get Volume Status)

Header

Command

ID Data length

0xAA

0x12

0

Checksum

· Setting the volume (Set Volume)

Header

Command

ID

0xAA

0x12

Data length 1

Data “Volume”

Checksum

“Volume”: Volume value code to be set on a product. (0-100)

· Ack

Header Command ID Data length Ack/Nak

0xAA

0xFF

3

‘A’

r-CMD 0x12

Val1 “Volume”

Checksum

“Volume”: Volume value code to be set on a product. (0-100)

· Nak

Header Command ID Data length Ack/Nak

0xAA

0xFF

3

‘N’

r-CMD 0x12

Val1 “ERR”

Checksum

“ERR” : A code showing what error has occurred.

25

Input source control

· Function The input source of a product can be changed using a PC.

· Viewing input source state (Get Input Source Status)

Header

Command

ID Data length

0xAA

0x14

0

Checksum

· Setting the input source (Set Input Source)

Header

Command

ID Data length

0xAA

0x14

1

Data “Input Source”

Checksum

“Input Source”: An input source code to be set on a product.

0x0C

Input source

0x20

MagicInfo

0x21

HDMI1

0x22

HDMI1_PC

0x23

HDMI2

0x24

HDMI2_PC

0x55

HDBT

HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only respond to “Get” commands. Available input sources may vary depending on the model. MagicInfo is only available with models that contain the MagicInfo function.

· Ack Header Command ID Data length Ack/Nak r-CMD Val1

0xAA

0xFF

3

‘A’

0x14

“Input Source”: An input source code to be set on a product.

· Nak

Header Command ID Data length Ack/Nak

0xAA

0xFF

3

‘N’

“ERR” : A code showing what error has occurred.

r-CMD 0x14

“Input Source”
Val1 “ERR”

Checksum Checksum

26

Screen mode control

· Function The screen mode of a product can be changed using a PC. Screen mode cannot be controlled when the Video Wall function is enabled.

· Viewing screen status (Get Screen Mode Status)

Header

Command

ID Data length

0xAA

0x18

0

Checksum

· Setting the picture size (Set Picture Size)

Header

Command

ID

0xAA

0x18

Data length 1

Data “Screen Mode”

Checksum

“Screen Mode”: A code that sets the product status

0x01

16 : 9

0x04

Zoom

0x31

Wide Zoom

0x0B

4 : 3

· Ack Header 0xAA

Command 0xFF

ID Data length Ack/Nak r-CMD

3

‘A’

0x18

Val1
“Screen Mode”

Checksum

“Screen Mode”: A code that sets the product status

· Nak Header 0xAA

Command 0xFF

ID Data length Ack/Nak

3

‘N’

“ERR”: A code showing what error has occurred

r-CMD 0x18

Val1 “ERR”

Checksum

Screen size control

· Function The screen size of a product can be changed using a PC.

· Viewing the screen size (Get Screen Size Status)

Header

Command

ID

Data length

0xAA

0x19

0

Checksum

· Ack

Header Command ID Data length

0xAA

0xFF

3

Ack/Nak r-CMD

‘A’

0x19

Val1

Checksum

“Screen Size”

“Screen Size”: product screen size (range: 0 ­ 255, unit: inch)

· Nak

Header Command ID Data length

Ack/Nak r-CMD

0xAA

0xFF

3

‘N’

0x19

Val1 “ERR”

Checksum

“ERR”: A code showing what error has occurred

27

Video Wall Mode Control

· Function Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled.

· Viewing video wall mode (Get Video Wall Mode)

Header

Command

ID Data length

0xAA

0x5C

0

Checksum

· Setting the video wall (Set Video Wall Mode)

Header

Command

ID Data length

0xAA

0x5C

1

Data “Video Wall Mode”

“Video Wall Mode”: A code used to activate Video Wall mode on a product

1: Full 0: Natural · Ack

Header Command ID Data

Ack/Nak r-CMD Val1

length

0xAA

0xFF

3

‘A’

0x5C

“Video Wall Mode”

“Video Wall Mode”: A code used to activate Video Wall mode on a product

· Nak

Header Command ID Data

Ack/Nak r-CMD Val1

length

0xAA

0xFF

3

‘A’

0x5C

“ERR”

“ERR”: A code showing what error has occurred

Checksum Checksum Checksum

Safety Lock On

· Function PC can be used to turn the Safety Lock On function on or off on a product. This control is available regardless of whether or not the power is turned on.

· Viewing the safety lock state (Get Safety Lock Status)

Header

Command

ID Data length

0xAA

0x5D

0

Checksum

· Enabling or disabling safety lock (Set Safety Lock Enable / Disable)

Header

Command

ID

Data length

Data

0xAA

0x5D

1

“Safety Lock”

Checksum

“Safety Lock”: Safety lock code to be set on a product

1: ON

0: OFF · Ack

Header Command ID Data

Ack/Nak

length

0xAA

0xFF

3

‘A’

r-CMD 0x5D

Val1

Checksum

“Safety Lock”

“Safety Lock”: Safety lock code to be set on a product

· Nak

Header Command ID Data

Ack/Nak

length

0xAA

0xFF

3

‘N’

r-CMD 0x5D

Val1 “ERR”

Checksum

“ERR”: A code showing what error has occurred

28

Video Wall On

· Function Turn Video Wall on or off on the product from your computer.

· Get Video Wall On/Off Status

Header

Command

ID

0xAA

0x84

Data length 0

Checksum

· Set Video Wall On/Off

Header

Command

0xAA

0x84

ID

Data length

1

Data V.Wall_On

Checksum

· V.Wall_On: Video Wall code to be assigned to the product

1: Video Wall ON 0: Video Wall OFF · Ack

Header Command ID Data length Ack/Nak r-CMD

0xAA

0xFF

3

‘A’

0x84

Val1

Checksum

V.Wall_On

V.Wall_On : Same as above

· Nak

Header Command ID Data length Ack/Nak r-CMD Val1

0xAA

0xFF

3

‘N’

0x84

ERR

Checksum

“ERR”: A code showing what error has occurred

Video Wall User Control

· Function Turn the Video Wall function on or off on the product from your computer.

· Get Video Wall Status

Header

Command

0xAA

0x89

ID Data length 0

Checksum

· Set Video Wall

Header

Command

0xAA

0x89

ID Data length Val1

2

Wall_Div

Val2 Wall_SNo

Wall_Div: Video Wall Divider code assigned to the product

Checksum

29

10×10 Video Wall Model

1

2

Off

0x00 0x00

1

0x11 0x12

2

0x21 0x22

3

0x31 0x32

4

0x41 0x42

5

0x51 0x52

6

0x61 0x62

7

0x71 0x72

8

0x81 0x82

9

0x91 0x92

10

0xA1 0xA2

11

0xB1 0xB2

12

0xC1 0xC2

13

0xD1 0xD2

14

0xE1 0xE2

15

0xF1 0xF2

3 0x00 0x13 0x23 0x33 0x43 0x53 0x63 0x73 0x83 0x93 0xA3 0xB3 0xC3 0xD3 0xE3 0xF3

4 0x00 0x14 0x24 0x34 0x44 0x54 0x64 0x74 0x84 0x94 0xA4 0xB4 0xC4 0xD4 0xE4 0xF4

5 0x00 0x15 0x25 0x35 0x45 0x55 0x65 0x75 0x85 0x95 0xA5 0xB5 0xC5 0xD5 0xE5 0xF5

6 0x00 0x16 0x26 0x36 0x46 0x56 0x66 0x76 0x86 0x96 0xA6 0xB6 0xC6 0xD6 0xE6 0xF6

7 0x00 0x17 0x27 0x37 0x47 0x57 0x67 0x77 0x87 0x97 0xA7 0xB7 0xC7 0xD7 0xE7 N/A

8 0x00 0x18 0x28 0x38 0x48 0x58 0x68 0x78 0x88 0x98 0xA8 0xB8 0xC8 N/A N/A N/A

9 0x00 0x19 0x29 0x39 0x49 0x59 0x69 0x79 0x89 0x99 0xA9 0xB9 N/A N/A N/A N/A

10 0x00 0x1A 0x2A 0x3A 0x4A 0x5A 0x6A 0x7A 0x8A 0x9A 0xAA N/A N/A N/A N/A N/A

11 0x00 0x1B 0x2B 0x3B 0x4B 0x5B 0x6B 0x7B 0x8B 0x9B N/A N/A N/A N/A N/A N/A

12 0x00 0x1C 0x2C 0x3C 0x4C 0x5C 0x6C 0x7C 0x8C N/A N/A N/A N/A N/A N/A N/A

13 0x00 0x1D 0x2D 0x3D 0x4D 0x5D 0x6D 0x7D N/A N/A N/A N/A N/A N/A N/A N/A

14 0x00 0x1E 0x2E 0x3E 0x4E 0x5E 0x6E 0x7E N/A N/A N/A N/A N/A N/A N/A N/A

15 0x00 0x1F 0x2F 0x3F 0x4F 0x5F 0x6F N/A N/A N/A N/A N/A N/A N/A N/A N/A

30

Wall_SNo: Product Number code assigned to the product 10×10 Video Wall Model : ( 1 ~ 100)

Set Number

Data

1

0x01

2

0x02

…

…

99

0x63

100

0x64

· Ack Header 0xAA

Command ID 0xFF

Data length 4

Ack/Nak ‘A’

r-CMD 0x89

Val1 Wall_Div

Val2

Checksum

Wall_SNo

· Nak Header 0xAA

Command 0xFF

ID

Data length

3

Ack/Nak

r-CMD

Val1

‘N’

0x89

ERR

Checksum

“ERR”: A code showing what error has occurred

31

Chapter 03
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device.
Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product.
Check the types of ports at the back of the product you want to connect.
32

Before connecting cables
The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
3

Unfasten the screws, then remove the cover. 4

2 Silicone bar

Remove the appropriate silicone bar for the

thickness of the cable to connect.

5

Different hole sizes and corresponding cable

thickness for each:

8 Ø hole x 1 : Insert the 8 Ø cable

7 Ø hole x 1 : Insert the 7 Ø cable

5.5 Ø hole x 2 : Insert the 5.5 Ø cable

5 Ø hole x 2 : Insert the 5 Ø cable

3 Ø hole x 2 : Insert the 3 Ø cable

Insert the appropriate cable into the hole from which the silicone bar was removed.
The cable should be connected as shown.
Close the cover, then fasten the screws. After all the cables are connected, make sure to
close the cover and fasten the screws to ensure it is water tight. Recommended torque : 10 – 12 kgf.cm
33

Connecting to a PC
· Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
· A PC can be connected to the product in a variety of ways. Select a connection method suitable for your PC.
Connecting parts may differ in different products.
Connection Using an HDMI-DVI Cable
After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video from the computer. The appearance may differ depending on the product. Connecting parts may differ in different products. Audio is not available if the DVI port on the product is connected to the HDMI port on the PC using a DVI-
HDMI adapter.

Connection Using an HDMI Cable
The appearance may differ depending on the product. Connecting parts may differ in different products.

34

Connecting to a Video Device
· Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
· You can connect a video device to the product using a cable. Connecting parts may differ in different products. Press the SOURCE button on the remote control to change the source.

Connection Using an HDMI-DVI Cable
Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p. The appearance may differ depending on the product. Connecting parts may differ in different products. Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable.

Using an HDMI cable or HDMI to DVI Cable (up to 1080p)
· For better picture and audio quality, connect to a digital device using an HDMI cable. · An HDMI cable supports digital video and audio signals, and does not require an audio cable. · The picture may not display normally (if at all) or the audio may not work if an external device that
uses an older version of HDMI mode is connected to the product. If such a problem occurs, ask the manufacturer of the external device about the HDMI version and, if out of date, request an upgrade. · Be sure to use an HDMI cable with a thickness of 14 mm or less. · Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection error may occur. · A basic high-speed HDMI cable or one with ethernet is recommended. This product does not support the ethernet function via HDMI.

Connection Using an HDMI Cable
The appearance may differ depending on the product. Connecting parts may differ in different products.

35

Connecting to an Audio System
The appearance may differ depending on the product. Connecting parts may differ in different products.

Connecting the LAN Cable
The appearance may differ depending on the product. Connecting parts may differ in different products.
RJ45
· Use Cat7(STP Type) cable for the connection. (10/100 Mbps) Shielded Twist Pair
Connecting using the WIFI&BT module
Use the supplied double-sided tape to affix the external WiFi&BT module. It is recommended that the module be positioned within 10 m from the wireless router, ensuring that it faces the router. Connect the external WiFi&BT module to the USB port, and turn the product off and on again. Make sure to connect it to the USB 2.0 (5V 0.5A/External WiFi&BT) port.
USB 2.0 ¨
(5V 0.5A / EXTERNAL WiFi&BT)
36

Changing the Input source

Source
SOURCE
Source

MagicInfo S

Web Browser

Screen Mirroring

Workspace

SMARTVIEW+

The displayed image may differ depending on the model.

HDMI

Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. The input source can also be changed by using the SOURCE button on the remote control. The screen may not display correctly if an incorrect source is selected for the source device you want to
convert to.
Edit
SOURCE u Edit ENTER E Edit the name and device type of a connected external device. · The list can include the following source devices. Source devices on the list differ depending on the
selected source. HDMI / Cable Box / Game Console / PC / Blu-ray player
· You cannot edit the following sources. MagicInfo S / Web Browser / Screen Mirroring / Workspace / SMARTVIEW+

37

Web Browser

SOURCE

Web Browser ENTER E

Connect the network to access the Internet from the product like accessing the Internet from a computer.

Settings

SOURCE

Web Browser u Settings ENTER E

Refresh Interval
Set the time for the web browser to wait before returning to the home page. · Off / 5 min / 10 min / 15 min / 30 min

Zoom
Set the zoom scale to apply when the web browser is refreshed. · 50% / 75% / 100% / 125% / 150% / 200% / 300%

Home Page
Set the website to display when the web browser is refreshed. · Samsung Display / Custom

Custom
Enter the URL to set as the home page. · Enter URL Available only when Home Page is set to Custom.

Advanced Settings
General Hide Tabs and Toolbar automatically
Hide Cursor in Touch Mode Pop-up Blocker
Proxy Server Reset Settings

If the browser tabs, menu or toolbar are not used for a while, they will automatically disappear. To make them appear again, move the pointer or focus to the top of the screen. · Use / Do not use Hide the cursor to prevent interference with touch operation. · Use / Do not use Make your browsing experience more pleasant by blocking pop-up windows. · Use / Do not use Configure a proxy server for the web browser. · Use / Do not use All your customised Web Browser settings will be reset to their default values. Your bookmarks and history won’t be affected.

Search Engine
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Results page. Choose the search engine you want to use. · Google / Bing

38

Privacy & Security Do Not Track
Delete History JavaScript
Delete browsing data Block Third-Party Cookies

Ask websites not to track you. · Use / Do not use Delete your entire browsing history. Allow all sites to run JavaScript for a better browsing experience. · Use / Do not use Delete all browsing data such as cookies, cached images and data. Your bookmarks and history won’t be affected. Block third-party websites from saving and reading cookie data. Features on some sites may not work. · Use / Do not use

Encoding Encoding

Choose an encoding method for web pages. The current setting is Auto.
· Auto / Manual (Current : Unicode)

About Display the current version of Web Browser.

Read Before Using the Web Browser Function
Read this information before using the Web Browser function. · File download is not supported. · The Web Browser function may not be able to access certain websites, including websites operated
by certain companies.
· The product does not support playback of flash videos. · E-commerce for online purchases is not supported. · ActiveX is not supported. · Only a limited number of fonts are supported. Certain symbols and characters may not be displayed
properly.
· The response to remote commands and the resulting on-screen display may be delayed while a web page is loading.
· Loading a web page may be delayed or suspended completely depending on the status of the participating systems.
· Copy and paste operations are not supported. · When composing an email or a simple message, certain functions such as the font size and colour
selection may not be available.
· There is a limit to the number of bookmarks and the size of the log file that can be saved. · The number of windows that can be opened concurrently is limited. · Web browsing speed will differ with the network environment. · Browsing history is saved from latest to oldest, with the oldest entries being overwritten first. · Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5
video and audio files.
· Video sources from PC-optimised streaming service providers may not play properly on our proprietary Web Browser browser.

39

Screen Mirroring

SOURCE

Screen Mirroring ENTER E

Follow the instructions on the screen to adjust the PC (or Mobile) settings and wirelessly connect the

Product to the PC (or Mobile).

Workspace

Make sure that the product is connected to the network. Be sure to connect your keyboard and mouse before starting this function.

SOURCE

Workspace ENTER E

Access to remote PC and your work resources with this function.

· Window PC Remote PC: This function allows you to connect your product to a remote PC or a cloud server.

Screen Sharing: Share your Windows PC screen to your device. Only PCs or Cloud Servers running on macOS/Windows 7 Pro or newer are supported.

· Mac Remote Login: Connect to Your Mac via Remote Login.

· Samsung DeX: Connect to your Samsung mobile device from your device.

· Microsoft 365: Collaborate with online versions of Microsoft 365.
· VMware Horizon: Provides access to VMware Horizon to businesses operating the VMware infrastructure with a Horizon account.

SMARTVIEW+

SOURCE

SMARTVIEW+ ENTER E

· You can view multiple content items through SMARTVIEW+.

· To start the function, select SMARTVIEW+, and then select the content to add in Select content. or select a desired combination in Preset at the top of SMARTVIEW+. Or run screen sharing for your mobile device.

40

Chapter 04
Using MDC
Multiple display control “MDC” is an application that allows you to easily control multiple display devices simultaneously using a PC. – For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website.

MDC Programme Installation/Uninstallation
Installation
MDC installation can be affected by the graphics card, mother board and network conditions.
1 Click the MDC Unified installation programme. 2 Select a language for installation. Next, click “OK”. 3 When the “Welcome to the InstallShield Wizard for MDC_Unified” screen appears, click “Next”. 4 In the “License Agreement” window displayed, select “I accept the terms in the license agreement”
and click “Next”.
5 In the displayed “Customer Information” window, fill out all the information fields and click “Next”. 6 In the displayed “Destination Folder” window, select the directory path you want to install the
programme in and click “Next”. If the directory path is not specified, the programme will be installed in the default directory path.
7 In the displayed “Ready to Install the Program” window, check the directory path to install the
programme in and click “Install”.
8 Installation progress will be displayed. 9 Click “Finish” in the displayed “InstallShield Wizard Complete” window.
Select “Launch MDC Unified” and click “Finish” to run the MDC programme immediately.
10 The MDC Unified shortcut icon will be created on the desktop after installation.
The MDC execution icon may not be displayed depending on the PC system or product specifications. Press F5 if the execution icon is not displayed.

Uninstallation
1 Select Settings > Control Panel on the Start menu and double-click Add/Delete programme. 2 Select MDC Unified from the list and click Change/Remove.

41

Connecting to MDC
Using MDC via RS-232C (serial data communications standards)
An RS-232C serial cable must be connected to the serial ports on the PC and monitor. The appearance may differ depending on the product.
RS232C

Connection using a cross LAN cable

The appearance may differ depending on the product. Multiple products can be connected using the RS232C

port on the product.

RJ45

Computer

Computer

42

Chapter 05
Player feature
Accessible using the HOME button on the remote control.

Player

HOME Player ENTER E Play a range of content such as channels with schedules assigned, templates or files.

Player

Internal Memory

Filter By: All

Options

No channels

Network Channel

Network File

My Templates
The displayed image may differ depending on the model. ­ To use the Player feature, set Play via to MagicInfo in System.
(MENU m System Play via MagicInfo) ­ You must set Clock Set before you can use this feature.

No.

Description

Select between internal or external memory.

Play content, templates and schedules configured on the server. · You can view whether the server is connected (approval) in the Player screen. To
view whether the server is connected when a Network Channel is running, press INFO on the remote control.
1 Select Network Channel from the Player screen. The No channels message
appears if no channel has been registered in Network Channel.
2 Network Channel will run.
Play content stored on the server.

Play templates stored in My Templates folder in the Internal Memory.

Select a content type as criterion to search for a desired content list.

Set different options for Player.

Viewing content
1 Select either internal or external memory. The files saved in the selected memory appear. 2 Select the desired file. The content appears on the screen. (For more information on compatible file
formats, see the “File formats compatible with Player” section.)

43

When content is running

Control buttons on the remote control

You can play, pause, or skip the content on the playlist by pressing buttons on the remote control.

Button

Function

TOOLS

Brings up the menu bar.

INFO

Displays the general information of the content.

Goes to next file or page.

Goes to previous file or page.

E / / ³

Plays or pauses slide show or video content.

´

Stops displaying content and goes to the Player screen.

Rewinds the video content.

µ

Fast forwards the video content.

If there is only one image file in the Internal Memory or USB, the Slide Show will not play. If the name of a folder is too long on the USB, you cannot select the folder. Portrait option for Content Orientation is not available for contents with a resolution higher than 3840 x
2160. Content Size for videos with a resolution higher than 3840 x 2160 supports Full Screen only.

Available menu

Press the TOOLS button on the remote control during content playback to configure settings.

Menu

Description

Playlist

View a list of content items currently playing.

Web Element Zoom

50 / 100 / 200 / 300

Sound Mode

Customises the audio settings for the content currently playing.

Repeat All / Repeat One Set the repeat mode.

Background Music

Set the background music to be played when content is running.

Reset

Reset the background music.

Pause

Pause the background music.

Prev

Play the previous background music on the list.

Next

Play the next background music on the list.

Reset, Pause, Prev, Next only appear when the background music is set. This function may not be supported depending on the model.

44

File Formats Compatible with Player
· Supported file systems include FAT32 and NTFS. · A file with a vertical and horizontal resolution larger than the maximum resolution cannot be played.
Check the vertical and horizontal resolution of the file. · Check the supported video and audio Codec types and Versions. · Check the supported file versions.
PowerPoint version up to 97 ­ 2013 is supported For USB-Internal Memory file transfer, click Options Send.
· Location of template files ­ Internal Memory USB transfer: USB under MagicinfoSlide folder ­ USB Internal Memory transfer: Internal Memory under My Templates folder
· Location of other files (non-template) ­ Internal Memory USB transfer: USB under MagicinfoSlide folder ­ USB Internal Memory transfer: Under the root folder
Network Schedule Multiframe
Playback restrictions
· 1 to 3 FHD video files can be played simultaneously or only one UHD video file and one FHD video file at a time. In portrait playback mode, 3 FHD video files can be played simultaneously or only one UHD video file at a time.
· For Office files (PPT and Word files) and PDF files, only one file type is supported at a time. · LFD(*.LFD) files are not supported. · Contents with a resolution higher than 3840 x 2160 are not supported.

Sound output restrictions
· More than one sound output cannot be used.
· Playback priority: network BGM local BGM video file in the main frame selected by the user Network BGM: Settings can be configured when creating a server schedule. Local BGM: BGM settings can be configured using the tools displayed after the TOOLS button is pressed during Player playback. User- selected main frame: Main frame settings can be configured when creating a server schedule.

Template files(*.LFD)

Restrictions

· Check that you have Contents and Schedules folders published to the USB storage device.

A properly published content appears as Published Content in the USB device.

When copying a content you published to a USB device (Published Content ) to the Internal Memory,

the content appears in Internal Memory as Published Content are not visible under Internal Memory.

only. Contents and Schedules folders

Playback restrictions
· A maximum of two video (Video) files can be played. · For Office files (PPT and Word files) and PDF files, only one file type is supported at a time. · When playing more than one video files simultaneously, make sure that the display areas are not
overlapping one another.

Sound output restrictions
· More than one sound output cannot be used. · Playback priority: network BGM local BGM video file in the main frame selected by the user

45

Video codecs

File format

Container

Video codecs

.avi .mkv .asf .wmv .mp4 .mov .3gp .vro .mpg .mpeg .ts .tp .trp .flv .vob .svi .m2ts .mts .webm
.rmvb

AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS SVAF
WebM
RMVB

H.264 BP/MP/HP HEVC (H.265 – Main, Main10) Motion JPEG MVC MPEG4 SP/ASP Window Media Video v9 (VC1) MPEG2 MPEG1 Microsoft MPEG-4 v1, v2, v3 Window Media Video v7(WMV1), v8(WMV2) H 263 Sorenson VP6 AV1
VP8 VP9 (Profile 0, profile 2 supported) AV1 RV8/9/10 (RV30/40)

Resolution 3840 x 2160 1920 x 1080
3840 x 2160 1920 x 1080 3840 x 2160 1920 x 1080

Frame rate (fps)
120 30 60
30
120 60 60 120 60

Bit rate (Mbps)
60 100 80 20
80 20 80 80 20

Audio codecs
Dolby Digital LPCM ADPCM(IMA, MS) AAC HE-AAC WMA Dolby Digital+ MPEG(MP3) AC-4 G.711(A-Law, -Law) OPUS
Vorbis
RealAudio 6

46

Other restrictions
· Codecs may not function properly if there is a problem with the content. · Video content does not play or does not play correctly if there is an error in the content or container. · Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility
ratings. · If the Index Table is has an error, the Seek (Jump) function will not work. · When playing video over a network connection, the video may not play smoothly because of data
transmission speeds. · Some USB/digital camera devices may not be compatible with the TV. · HEVC codec is only available in MKV / MP4 / TS containers. · The MVC codec is supported partly.
Video decoders
· H.264 UHD is supported up to Level 5.1, and H.264 FHD is supported up to Level 4.1. (TV does not support FMO / ASO / RS)
· HEVC UHD is supported up to Level 5.1, and HEVC FHD is supported up to Level 4.1. · HEVC 8K is supported up to Level 6.1. · VC1 AP L4 is not supported. · GMC 2 or above is not supported. · When a single video file is playing, Seamless mode is not supported under the following conditions:
Incompatible codec (MVC, VP3, MJPEG) Incompatible codec Incompatible codec Compatible codec The resolution is different from that of the monitor The frequency is different from that of the monitor

Audio decoders
· WMA is supported up to 10 Pro 5.1 channels, M2 profile. · WMA1, WMA lossless / Voice are not supported. · QCELP and AMR NB/WB are not supported. · Vorbis is supported for up to 5.1 channels. · Dolby Digital Plus is supported for up to 5.1 channels. · The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 kHz, and differ with the
codec.
Image
· Compatible image file format: JPEG, PNG, BMP 32-bit, 24-bit and 8-bit BMP files are supported.
· Supported maximum resolution: 7680 x 4320 (JPEG), 4096 x 4096 (PNG, BMP) When playing 10 files in one LFD file – 5120 x 5120
· Supported maximum file size: 20MB · Supported Slideshow Effect: 9 effects
(Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe, Random)

47

Power Point
· Compatible document file formats Extension : ppt, pptx Version : Office 97 ~ Office 2013
· Functions not supported Animation effect 3D shapes (which will be displayed in 2D) Header and footer (some subitems are not supported) Word Art Align A group alignment error may occur Office 2007 SmartArt is not fully supported. 97 out of 115 subitems are supported. Object insertion Half-width characters Letter spacing Charts Vertical text Some subitems are not supported Slide notes and handout

PDF

WORD

· Compatible document file formats

· Compatible document file formats

Extension : pdf

Extension : .doc, .docx

· Functions not supported

Version : Office 97 ~ Office 2013

Content less than 1 pixel not supported because of performance · Functions not supported

degradation issue.

Page background effect

Masked Image, Tiled Image content not supported.

Some paragraph styles

Content with Rotated Text, not supported.

Word Art

3D Shadow Effects not supported.

Align

Some characters not supported

A group alignment error may occur

(Special characters may be corrupted)

3D shapes (which will be displayed in 2D)

Office 2007 SmartArt is not fully supported. 97 out of 115 subitems are supported.

Charts

Half-width characters

Letter spacing

Vertical text Some subitems are not supported

Slide notes and handout

48

Schedule

HOME Schedule ENTER E

Schedule

Internal Memory

Schedule your content on a local channel.

Sunday, January 14 08:45 AM

Send

Delete

Select to create a new schedule on this
channel

CH 2

The default content will be played when there is no programme scheduled. You can change the default content from the Options menu.

You can check the schedule imported from a selected storage device.

No.

Description

Select the saved location of the schedule.

Create/Edit/Delete/View schedule of content playback.

CH 3

The displayed image may differ depending on the model.

49

Custom Home
HOME Custom Home ENTER E
Custom Home
The displayed image may differ depending on the model.

Enter your 6 digit PIN number. The default PIN number is “0-0-0-0-0-0”. If you want to change the PIN number, use the Change PIN function.
Select an item to run in Custom Home mode. Press the Home key to return to this screen.

50

Clone Product
HOME Clone Product ENTER E
MENU
Clone Product
The displayed image may differ depending on the model.

Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products.
When a duplicate file is not found on the external storage device 1 Connect the external storage device, then run the Clone Product function. 2 The No cloning file found on the external storage device. Export this device’s settings to the external
storage device? message appears.
3 Select Export to export the settings.
When a duplicate file is found on the external storage device 1 Connect the external storage device, then run the Clone Product function. 2 The Cloning file found. Please select an option. message appears.
Run the Import from External Storage or Export to External Storage function. Import from External Storage: Copy settings saved on an external storage device to the product.
After configuration is complete, the product is rebooted automatically. Export to External Storage: Copy settings on the product to an external storage device.

51

ID Settings
HOME ID Settings ENTER E
ID Settings
The displayed image may differ depending on the model.

Assign an ID to a set.
Device ID
Set a unique ID number for each product. (Range: 0~225) Press u/d to select a number, and press E. Enter the number you want using the number buttons on the remote control.
PC Connection Cable
Select which type of cable you are using to connect the display to the PC. · RS232C cable
Communicate with MDC via the RS232C cable. · RJ-45 (LAN)/Wi-Fi Network or RJ45(LAN) cable
Communicate with MDC via the RJ45 cable or Wi-Fi Network. Available functions may differ depending on the model.

52

Video Wall
HOME Video Wall ENTER E
Video Wall
The displayed image may differ depending on the model.

Customise the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo function.
Video Wall
You can activate or deactivate Video Wall. To organise a video wall, select On. · Off / On
Horizontal x Vertical
This feature automatically splits a videowall display based on a videowall matrix configuration. Enter the videowall matrix. The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices can be set within the range 1 and 15. A videowall display can be split into a maximum of 225 screens. The Horizontal x Vertical option is only enabled when Video Wall is set to On.

53

Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall. To rearrange products, use the direction buttons on the remote control to move a product to another desired number. Press the E button. Screen Position allows you to split the screen into a maximum of 225 views (15 x 15). The Screen Position option is only enabled when Video Wall is set to On. To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the videowall display. · Full: Display images in full screen with no margin. · Natural: Display images in the original aspect ratio without enlarging or reducing the size. The Format option is only enabled when Video Wall is set to On.

Network Status
HOME Network Status ENTER E
Network Status
The displayed image may differ depending on the model. Check the current network and Internet connection.

54

On/Off Timer
HOME On/Off Timer ENTER E
On/Off Timer
The displayed image may differ depending on the model.

You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choice. The power is turned on with the specified volume or input source. On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time first. (On Timer 1 ~ On Timer 7) While the internal/USB memory option can be used with On Timer for MagicInfo mode, it is recommended to
use an internal memory. Proper operation of On Timer feature cannot be guaranteed if used with a battery powered USB device, which
can take longer to be recognised. · Setup: Select Don’t Use, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual,
you can choose the days you want On Timer to turn on your product. The check mark indicates days you’ve selected. · Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left and right arrow buttons to change entry fields. · Volume (For models with built-in speakers): Set the desired volume level. Use the up and down arrow buttons to change the volume level. · Source: Select the input source of your choice. · Content (when the Source is set to Internal/USB for MagicInfo mode): From the USB device or internal memory, select a file (e.g. music, photo, or video) to play just after the product is turned on.
55

Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7) · Setup: Select Don’t Use, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual,
you can choose the days you want Off Timer to turn off your product. The check mark indicates days you’ve selected. · Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left and right arrow buttons to change entry fields.

Ticker
HOME Ticker ENTER E

Holiday Management
Timer will be disabled during a period specified as a holiday. · Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Done button. The period will be added to the list of holidays. Start Date: Set the start date of the holiday. End Date: Set the end date of the holiday. · Delete: Delete selected items from the list of holidays. · Edit: Select a holiday item and then change the date. · Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays. Press E to select the On Timer and Off Timer settings you do not want to activate. The selected On Timer and Off Timer will not activate.

Ticker
The displayed image may differ depending on the model. Input text while a video or image is displayed and display the text on the screen. You must set Clock Set before you can use this feature. · Off / On: Set whether or not to use Ticker. · Message: Enter a message to display on the screen. · Time: Set the Start Time and End Time to display a Message. · Font options: Specify the text font and colour for the message. · Position: Select a position to display a Message. · Scroll: Turn scroll effects of Ticker on or not. Specify the scroll Direction and Speed for the message. · Preview: Preview your Ticker settings.

56

Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Colour Tone, etc.). The layout of the Picture menu options may vary depending on the product.

Backlight / Brightness / Contrast / Sharpness

MENU m Picture ENTER E

Picture
Backlight Brightness Contrast Sharpness Colour Temperature Advanced Settings Picture Options

100 45 70 50
10000 K

Your product has several options for adjusting picture quality. You can adjust and store settings for each external device you have connected to an input on the product. Lowering picture brightness reduces power consumption.

The displayed image may differ depending on the model.

57

Colour Temperature

MENU m Picture Colour Temperature ENTER E

Picture
Colour Temperature

10000 K

The displayed image may differ depending on the model.

It sets colour temperature. The value and temperature increase simultaneously, so the ratio of blue colour rises. (Range: 2800K­16000K) Enabled when Colour Tone is set to Off.

58

Advanced Settings

MENU m Picture Advanced Settings ENTER E

Advanced Settings
Picture Enhancer Colour Tint (G/R) White Balance Gamma
BT.1886

On 50
0
BT.1886 0

The displayed image may differ depending on the model.

Configure advanced picture settings to create your preferred picture.
Picture Enhancer
Displays enhanced colour and sharpness. · Off / On
Colour
Adjust the colour saturation levels. Colour saturation intensifies as the value nears 100. (Range: 0~100)
Tint (G/R)
Adjust the ratio of green to red tint levels. Increasing values intensifies the saturation of red and green colours. (Range: 0~50)

59

White Balance
Adjust the colour temperature of the picture so that white objects appear brighter.
2 Point
Adjust red, green, and blue luminosity levels in two sections for precise white balance optimisation. · R-Offset / G-Offset / B-Offset: Adjust the proportion of each of red, green and blue colours in dark
areas. · R-Gain / G-Gain / B-Gain: Adjust the proportion of each of red, green and blue colours in bright
areas. · Reset: Restore the white balance settings to the default values.
20 Point Settings
Controls the white balance in 20 point interval by adjusting the red, green, and blue brightness.
20 Point
Adjust red, green, and blue luminosity levels in twenty sections for precise white balance optimisation. · Off ( ) / On ( ) · Interval: Select interval to adjust. · Red: Adjust the red level. · Green: Adjust the green level. · Blue: Adjust the blue level. · Reset: Restore the current level’s 20 point White Balance to the default values. Some external devices may not support this function.

Gamma
Adjust the mid-range brightness of the picture. · HLG / ST.2084 / BT.1886 / 2.2 / S Curve Gamma settings BT.1886, 2.2 and S Curve change depending on the input video settings.
HLG / ST.2084 / BT.1886 / 2.2 / S Curve
Adjust the HLG, ST.2084, BT.1886, 2.2, S Curve levels of the picture.
Contrast Enhancer
Automatically balance the contrast to prevent excessive differences between bright and dark areas. · Off / Low / Medium / High
Black Tone
Select the black level to adjust the screen depth. · Off / Dark / Darker / Darkest

60

Flesh Tone
Adjust the flesh tone colour by increasing or decreasing red levels.
Colour Space Settings
Configure colour space settings to refine the spectrum of colours on your screen.
Colour Space
Choose a colour space. · Auto / Native / Custom To adjust Colour, Red, Green, Blue and Reset, set Colour Space to Custom.
Colour Gamut
Choose a colour gamut.

Input Signal Plus
Expands the input signal range for HDMI connections. · HDMI1 (Off ( ) / On ( )) When Input Signal Plus is set to On, up to the 3840 x 2160 @ 60 Hz resolution is supported.
When Input Signal Plus is set to Off, up to the 1920 x 1080 @ 60 Hz resolution is supported.
Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on the screen is in motion. · Off / On

61

Picture Options

MENU m Picture Picture Options ENTER E

Picture Options

Colour Tone

Off

Digital Clean View

Off

HDMI Black Level

Auto

Film Mode

Off

Dynamic Backlight

Auto

The displayed image may differ depending on the model.

Colour Tone
Select the colour tone that best suits your viewing preferences. · Off / Cool / Standard / Warm1 / Warm2 / Natural Settings can be adjusted and stored for each external device connected to an input on the product. Available options may vary depending on the product.
Digital Clean View
Reduce picture noise to avoid distractions such as flickering. · Auto / Off
HDMI Black Level
Adjust the black level to optimise the HDMI picture brightness and contrast. · Normal / Low / Auto Only available if the input signal from the external device connected to the HDMI port is RGB444.
Film Mode
Make frame transitions from older video sources smoother. This function is only available when the input signal is HDMI (1080i). · Off / Auto1 / Auto2
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.

62

Apply Picture Settings

MENU m Picture Apply Picture Settings ENTER E

Picture
Apply Picture Settings

All Sources

The displayed image may differ depending on the model.

Apply the picture settings to all external devices connected to the device or to the current source only. · All Sources / Current Source

63

Picture Size Settings

MENU m Picture Picture Size Settings ENTER E

Picture Size Settings

Picture Size

16:9 Standard

Fit to screen

Off

Zoom and Position

The displayed image may differ depending on the model.

Choose size and aspect ratio picture displayed on screen. Some external devices and applications may not support this function.
Picture Size
Different screen adjustment options are displayed depending on the current input source. Available functions may differ depending on the model or input signals. · 16:9 Standard: Sets the picture to 16:9 Standard wide mode. · Custom: Changes the resolution to suit the user’s preferences. · 4:3: Sets the picture to basic (4:3) mode.
Do not set your product to 4:3 format for a long time. The borders displayed on the left and right, or top and bottom of the screen may cause image retention (screen burn) which is not covered by the warranty.
Fit to screen
Adjusts the picture position. When selected, the full programme image will be displayed. No part of the image will be cut off. · Off / On / Auto
Zoom and Position
Adjusts the picture zoom and position. This function is available only if Picture Size is set to Custom. If you want to reset the picture to its original position, select Reset in the Zoom and Position screen. The picture will be set to its
default position.

64

Reset Picture
MENU m Picture Reset Picture ENTER E
Picture
Reset Picture
The displayed image may differ depending on the model.

Restore all picture settings to the factory default.

65

Chapter 07
OnScreen Display

Display Orientation

MENU m OnScreen Display Display Orientation ENTER E

Display Orientation

Onscreen Menu Orientation Landscape

Source Content Orientation Landscape

Aspect Ratio

Full Screen

The displayed image may differ depending on the model.

Onscreen Menu Orientation
Select whether the onscreen menu should be displayed in landscape or portrait orientation. · Landscape: Display the menu in landscape mode. · Portrait: Display the menu in portrait mode on the right side of the product screen.
Source Content Orientation
Rotate the product screen orientation. This feature is not available for input source resolutions higher than 7680 x 4320. · Landscape: Display the screen in landscape mode. · Portrait: Display the screen in portrait mode.
Aspect Ratio
Set the rotated screen to be either full screen or original. · Full Screen: Display the rotated screen in full screen. · Original ratio: Display the rotated screen in the original aspect ratio. Available only when Source Content Orientation is set to Portrait.

66

Screen Protection
MENU m OnScreen Display Screen Protection ENTER E
Screen Saver
Activate a screensaver when your device displays a still image for two hours or more.
Screen Burn Protection
To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection (screen burn prevention technology). Screen Burn Protection moves the picture slightly on the screen.
Pixel Shift
Minimise image retention by finely moving pixels horizontally or vertically. Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On. The Pixel Shift value may differ depending on the model. Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not
a defect in the product.

Timer
You can set the timer for Screen Burn Protection. The Screen Burn Protection feature stops automatically after a specified period of time.
Timer
Off Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period). Interval: Display the image retention- preventive pattern set in Mode for a specified period of time (from Start Time to End Time). Mode, Period, Time, Start Time and End Time are enabled only when Timer is set to Repeat or Interval. · Mode: Select a screen protective pattern to display.
Pixel: Pixels on the screen alternate black continuously. Rolling bar: A vertical bar moves left to right. Fading screen: The entire screen becomes brighter, then darker. The Rolling bar and Fading screen patterns appear only once regardless of the specified repeat period or time.
· Period: Specify the time interval to activate the Screen Burn Protection function. The option is enabled when Repeat is selected for Timer.
· Time: Specify the duration to keep the Screen Burn Protection function on. Enabled when Timer is set to Repeat and Mode is set to Pixel.
· Start Time: Set the start time to activate the screen protection function. The option is enabled when Interval is selected for Timer.
· End Time: Set the end time to deactivate the screen protection function. The option is enabled when Interval is selected for Timer.

Immediate display
Select the screen saver you want to display immediately. · Off / Pixel / Rolling bar / Fading screen

67

Message Display

MENU m OnScreen Display Message Display ENTER E

Message Display

Source Info

On

No Signal Message

On

MDC Message

On

The displayed image may differ depending on the model.

Source Info
Select whether to display the source OSD when the input source changes. · Off / On
No Signal Message
Select whether to display the no-signal OSD when no signal is detected. The message No Cable Connected will appear if no source device is connected. · Off / On
MDC Message
Select whether to display the MDC OSD when the product is controlled by the MDC. · Off / On

68

Language

MENU m OnScreen Display Language ENTER E

OnScreen Display
Language

English

The displayed image may differ depending on the model.

Set the menu language. A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your
PC.

Reset OnScreen Display
MENU m OnScreen Display Reset OnScreen Display ENTER E
OnScreen Display
Reset OnScreen Display
The displayed image may differ depending on the model.

This option returns the current settings under OnScreen Display to the default factory settings.

69

Chapter 08
Network
Network Status
MENU m Network Network Status ENTER E You can check the current network and Internet status.

Open Network Settings
MENU m Network Open Network Settings ENTER E Configure network settings to connect to an available network.
Network Type
Network Type menu may not be available in Wired models.

70

Network Settings (Wired)

Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable. · You can attach your product to your LAN by connecting the LAN port on the back of your product to
an external modem using a LAN cable. See the diagram below.

The Modem Port on the Wall

External Modem (ADSL / VDSL)

LAN RJ45

Modem Cable

LAN Cable

· You can attach your product to your LAN by connecting the LAN port on the back of your product to an IP Sharer which is connected to an external modem. Use LAN cable for the connection. See the diagram below.

The Modem Port on the Wall

External Modem (ADSL / VDSL)

IP Sharer (having DHCP server)

LAN RJ45

· Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router elsewhere in your house.

The LAN Port on the Wall

LAN RJ45

LAN Cable
If you have a Dynamic Network, you should use an ADSL modem or router that supports the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP Address, Subnet Mask, Gateway, and DNS values your product needs to access the Internet so you do not have to enter them manually. Most home networks are Dynamic Networks. Some networks require a Static IP address. If your network requires a Static IP address, you must enter the IP Address, Subnet Mask, Gateway, and DNS values manually on your product IP Settings when you set up the network connection. To get the IP Address, Subnet Mask, Gateway, and DNS values, contact your Internet Service Provider (ISP). If you have a Windows computer, you can also get these values through your computer. You can use ADSL modems that support DHCP if your network requires a Static IP address. ADSL modems that support DHCP also let you use Static IP addresses.

Modem Cable

LAN Cable

LAN Cable

71

Set the network connection to use Internet services such as perform software upgrades.
Automatic Open Network Settings (Wired)
Connect to the network using a LAN cable. Make sure a LAN cable is connected first.
How to set up automatically 1 Set Network Type to Wired from the Open Network Settings page.
For wired models, select Network Status menu.
2 The network test screen appears and verifies the network connection.
When the connection has been verified, the “Success! Your device is connected to the Internet. If you have any problems using online services, please contact your Internet service provider.” message appears. If the connection process fails, check the LAN port connection. If the automatic process cannot find the network connection values or if you want to set the connection manually, go to the next section(Manual Open Network Settings (Wired)).

How to set up manually
1 Set Network Type to Wired from the Open Network Settings page.
2 The network test screen appears and the verification process starts. Press Cancel. The verification
process stops. For wired models, select Network Status menu.
3 Select IP Settings on network connection screen. The IP Settings screen appears.
4 Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the entry
process for each field in the IP Address. Setting IP setting to Enter manually automatically changes DNS setting to Enter manually.
5 When done, select OK at the bottom of the page, and then press E. The network test screen
appears and the verification process starts.
6 When the connection has been verified, the “Success! Your device is connected to the Internet. If you
have any problems using online services, please contact your Internet service provider.” message appears.

Manual Open Network Settings (Wired)
Offices may use static IP addresses. If this is the case, ask the network administrator for the IP Address, Subnet Mask, Gateway and DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1 Right click the Network icon on the bottom right of the screen. 2 In the pop-up menu that appears, click Status. 3 On the dialog that appears, click the Support tab. 4 On the Support Tab, click the Details button. The Network connection values are displayed.
The path to the settings depends on the installed OS.

72

Network Settings (Wireless)
This function may not be supported depending on the model.
Connecting to a Wireless Network
Wireless IP sharer (router having DHCP server)
The LAN Port on the Wall
LAN Cable
Samsung recommends using IEEE 802.11n. When you play video over a network connection, the video may not play smoothly. Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the wireless
IP sharer is currently being used by another device nearby, this will result in interference and communication failure. Your product supports only the following wireless network security protocols.
­ Authentication Modes: WEP, WPAPSK, WPA2PSK ­ Encryption Types: WEP, TKIP, AES In compliance with the Wi-Fi certification specifications, Samsung products do not support WEP or TKIP security encryption in networks running in the High-throughput(Greenfield) 802.11n mode. If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the network via PBC (Push Button Configuration) or PIN (Personal Identification Number). WPS will automatically configure the SSID and WPA key in either mode. Connection Methods: You can setup the wireless network connection in three ways. Automatic Network Setup, Manual Network Setup, Use WPS

Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices that access the network to transmit an encrypted security code called an Access or Security key. The Security key is based on a Pass Phrase, typically a word or a series of letters and numbers of a specified length you were asked to enter when you set up security for your wireless network. If you use this method of setting up the network connection, and have a Security key for your wireless network, you will have to enter the Pass Phrase during the automatic or manual setup process.
How to set up automatically
1 Set Network Type to Wireless from the Open Network Settings page. 2 The Network function searches for available wireless networks. When done, it displays a list of the
available networks. In the list of networks, press the or button to select a network, and then press the E button. If the desired wireless router does not appear, select Refresh to search again. If the router cannot be found after retrying, select the Add Network.
3 If the Enter the password for (AP Name). screen appears, go to step 4. If you select a wireless router
that does not have security, go to step 6.
4 If the router has security, enter the Enter the password for (AP Name). (Security key or PIN). 5 When done, use the right arrow button to move the cursor to Done, and then press E. The network
connection screen appears and the verification process starts. A connection with the router is established, but the Internet cannot be accessed. In this case, contact your
Internet service provider.
6 When the connection has been verified, the “Success! Your device is connected to the Internet. If you
have any problems using online services, please contact your Internet service provider.” message appears.

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Manual Network Setup (Wireless)
Offices may use static IP addresses. If this is the case, ask the network administrator for the IP Address, Subnet Mask, Gateway and DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1 Right click the Network icon on the bottom right of the screen. 2 In the pop-up menu that appears, click Status. 3 On the dialog that appears, click the Support tab. 4 On the Support Tab, click the Details button. The Network connection values are displayed.

How to set up manually
1 Set Network Type to Wireless from the Open Network Settings page.
2 The Network function searches for available wireless networks. When done, it displays a list of the
available networks.
3 In the list of networks, press the u or d button to select a network, and then press the E button
twice. If the desired wireless router does not appear, select Refresh to search again. If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
4 If the Enter the password for (AP Name). screen appears, go to step 5. If you select a wireless router
that does not have security, go to step 7.
5 If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
6 When done, use the right arrow button to move the cursor to Done, and then press E. The network
connection screen appears and the verification process starts.
7 Select Cancel while network connections are being attempted. This will stop the connection.
8 Select IP Settings on network connection screen. The IP Settings screen appears.
9 Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the entry
process for each field in the IP Address. Setting IP setting to Enter manually automatically changes DNS setting to Enter manually.
10 When done, select OK at the bottom of the page, and then press E. The network test screen
appears and the verification process starts.
11 When the connection has been verified, the “Success! Your device is connected to the Internet. If you
have any problems using online services, please contact your Internet service provider.” message appears.

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Use WPS
This function may not be supported depending on the model.
How to set up using Use WPS
If your router has a Use WPS button, follow these steps.
1 Set Network Type to Wireless from the Open Network Settings page. 2 Select Use WPS, press E. 3 Press the WPS or PBC button on your wireless router within the next two minutes. Your product
automatically acquires all the network setting values it needs and connects to your network. If you want to use the WPS PIN, select WPS PIN.
Go to your wireless router’s Settings, enter your PIN, and then select OK.
4 The network connection screen appears, and network setup is done.

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Server Network Settings
MENU m Network Server Network Settings ENTER E
Connect to server
Connect to MagicInfo server. · Server Address / TLS / Port If you do use the TLS option, the server is configured to use https and data transfer is encrypted. (Port
number: 7002) If you don’t use the TLS option, enter the server IP address and port number. Use 7001 as the port number. (If
you are unable to connect to the server using port number 7001, check with your server administrator to find the correct port number and then change the port number.) Enter the server IP address and port number. Use 7001 as the port number. (If unable to connect to the server using port number 7001, check with your server administrator to find the correct port number and then change the port number.) For the MagicInfo Server user guide, visit the following website: http://displaysolutions.samsung.com Support Resources MagicInfo Web Manual.
Verify MagicINFO Server
Enable this option to block HTTPS communication if the domain name of the MagicINFO Server URL is different from the domain name of the MagicINFO Server certificate.

MagicInfo Mode
Select the appropriate MagicInfo Mode depending on the environment where you are using the product. · Lite / Premium Supported content types may be limited while MagicInfo Mode is set to Lite.
Server Access
Allow or deny access to MagicInfo server. · Allow / Deny
FTP Mode
Specify the FTP operating mode. · Active / Passive
Proxy server
Set up your proxy server connection and related functions. Off / On · Address / Port / ID / Password Address / Port / ID and Password are enabled only when Proxy server is set to On.

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Embedded Server Settings
MENU m Network Embedded Server Settings ENTER E
Embedded Server
Turn on to enable the embedded server. Turn off to delete registered server information.
Server Mode
To use this device as a local web server, set it to ‘Server’. If you already have a server device nearby, set it as ‘Client’ to connect this device to the server.
Wi-Fi
MENU m Network Wi-Fi ENTER E Enable or disable the Wi-Fi. Turn on this option to use features that require a Wi-Fi connection.
Device Name
MENU m Network Device Name ENTER E Select or enter a device name. This name can be shown on network device over the network. · [Signage] Display1 ~ 6 / User Input
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Chapter 09
System
Accessibility
MENU m System Accessibility ENTER E
System
Accessibility Start Setup Zero Touch Configuration Touch Control Time Auto Source Switching Power Control Power and Energy Saving Fan Settings External Device Manager
The displayed image may differ depending on the model.

Voice Guide Settings
Voice Guide
Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language. · Off ( ) / On ( ) Volume, Speed and Pitch are enabled only when Voice Guide is set to On.
Volume
Set the volume level for the Voice Guide. · Loud / Medium / Soft
Speed
Set the speed of the Voice Guide. · Very Fast / Fast / Normal / Slow / Very Slow
Pitch
Tune the pitch of the Voice Guide. · High / Medium / Low
Background Sound Volume
Adjust background sound volume during voice guidance.

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Accessibility

Voice Guide Settings

Off

High Contrast

Enlarge

The displayed image may differ depending on the model.

Start Setup
MENU m System Start Setup ENTER E
System
Start Setup
The displayed image may differ depending on the model.

High Contrast
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the option is selected. · Off ( ) / On ( )
Enlarge
Enlarge the size of the Menu area. · Off ( ) / On ( )
Go through the initial setup steps like you did the first time you used this product. Enter your 6 digit PIN number. The default PIN number is “0-0-0-0-0-0”.
If you want to change the PIN number, use the Change PIN function. Change the PIN to keep your device secure.
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Touch Control

MENU m System Touch Control ENTER E

Touch Control

Touch Control

Off

Admin Menu Lock

Off

The displayed image may differ depending on the model.

Set the functions related to touch control.
Touch Control
Prevent touch gestures from controlling your device. · Off / On
Admin Menu Lock
Set the Admin Menu Lock to display the administrator settings menu when you tap and hold the finger on the screen. · Off / On Available only when Touch Control is set to On.

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Time

MENU m System Time ENTER E

Time

Clock Set

NTP Settings

DST

Off

Power On Delay

0

The displayed image may differ depending on the model.

You can configure Clock Set or DST. Configure various time-related settings.
Clock Set
Select Clock Set. Select Date or Time, and then press E. Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow buttons to move from one entry field to the next. Press E when done. You can set the Date and Time directly by pressing the number buttons on the remote control.
NTP Settings
Set up the server URL and time zone to use the network time.
DST
Switches the DST (Daylight Saving Time) function on or off. Off / On · Start Date: Set the start date of Daylight Saving Time. · End Date: Set the end date of Daylight Saving Time. · Time Offset: Select the correct time offset for your timezone. Start Date, End Date and Time Offset are enabled only when DST is set to On.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within the range 0­50 seconds).

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Auto Source Switching

MENU m System Auto Source Switching ENTER E

Auto Source Switching

Auto Source Switching

Off

Primary Source Recovery

Off

Primary Source

All

Secondary Source

HDMI1

Default Input

Last Input

The displayed image may differ depending on the model.

Auto Source Switching
Switch to preset source or another source when the main source device gets disconnected.
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is activated. The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source
Select a primary source to switch to when no signals are received from the current input.
Secondary Source
Select a secondary source to switch to when no signals are received from the current input. The Secondary Source function is disabled if Primary Source is set to All.
Default Input
Select the default input to switch to when the new input is disconnected. The Last Input option only includes external inputs connected via cables. Auto Source Switching must be set to New Input to enable the Default Input option.

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Power Control

MENU m System Power Control ENTER E

Power Control
Brightness Limit Auto Power On Max. Power Saving Standby Control Remote Configuration Power Button

Off Off On On Off Power on only

The displayed image may differ depending on the model.

Brightness Limit
Turn the Brightness Limit on or off. If you select On, the display won’t have the maximum brightness, but you will save energy. · Off / On This function may not be supported depending on the model or geographical area.
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. · Off / On
Max. Power Saving
Conserve power by turning off PC monitor when PC is not used for certain time. · Off / On
Standby Control
When no signal is detected, it determines whether or not to enter sleep mode. · Auto
The display stays off to save energy until working signals are detected even if there is an external device connected. The message No Cable Connected will appear if no source device is connected. · Off The message No Signal will appear if no input signals are detected. If the message, “No Signal” appears even though a source device is connected, check the cable connections and the settings of your source device. If No Signal Message is set to Off, the No Signal message does not appear. In this case, set No Signal Message to On. · On The display turns off to save energy if no input signals are detected.
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Power Control
Brightness Limit Auto Power On Max. Power Saving Standby Control Remote Configuration Power Button

Off Off On On Off Power on only

The displayed image may differ depending on the model.

Remote Configuration
Keep the network connection active when the product is turned off. · Off / On
Power Button
The power button on the remote control can be set to turn on the power or turn on or off the power. · Power on only: Set the power button on the remote control only to turn on the power. · Power on and off: Set the power button on the remote control to turn on or off the power.

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Power and Energy Saving

MENU m System Power and Energy Saving ENTER E

Power and Energy Saving

Brightness Reduction

Off

Brightness Optimization

Off

Minimum Brightness

0

Screen Lamp Schedule

Off

No Signal Power Off

15 minutes

Auto Power Off Off (Recommended)

The displayed image may differ depending on the model.

Brightness Reduction
Reduce the power consumption by adjusting the screen brightness. · On / Off
Brightness Optimization
Automatically adjust the picture brightness based on the ambient light level. · On / Off If the screen contrast is not sufficient, set the Brightness Optimization to Off. If the Brightness Optimization is Off, it may not comply
with energy standards.
Minimum Brightness
Set the minimum brightness for the signage screen. This function only works if its value is lower than the value set in the Picture menu’s Backlight setting. If Brightness Optimization is On, the display brightness may change (become slightly darker or brighter) depending on the
surrounding light intensity. Available only when Brightness Optimization is set to On.

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Power and Energy Saving

Brightness Reduction

Off

Brightness Optimization

Off

Minimum Brightness

0

Screen Lamp Schedule

Off

No Signal Power Off

15 minutes

Auto Power Off Off (Recommended)

The displayed image may differ depending on the model.

Screen Lamp Schedule
Screen Lamp Schedule
Enable or disable the lamp schedule. · Off / On
Schedule 1, Schedule 2
Time
The panel brightness will change to the brightness set in Lamp at a specified time.
Lamp
Adjust the panel brightness. A value closer to 100 makes the panel brighter. · 0 ~ 100
No Signal Power Off
Save power by turning the product off when no signal is received from any source. This function does not operate if the display is in the standby mode. The product will automatically power off at a specified time. The time can be changed as required.
Auto Power Off
Choose how long the display will wait before turning off after no user interaction is detected.

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Fan Settings

MENU m System Fan Settings ENTER E

Fan Settings

Fan Control

Auto

Fan Speed Setting

100

Outdoor Mode

Off

The displayed image may differ depending on the model.

It sets items related to the speed and temperature of the fan in each set.
Fan Control
Selects auto or manual for the fan speed settings. · Auto / Manual
Fan Speed Setting
Sets the fan speed within a range of 1 and 100. Enabled when Fan Control is set to Manual.
Outdoor Mode
To use the product at a low temperature below 0 °C, make sure to set Outdoor Mode to “On”. This feature keeps the internal temperature of the product steady so that the product can start properly when it is powered on. · Off / On Do not disconnect the power cable when this feature is set to “On”. The product consumes more power when it is turned off if this feature is set to “On” rather than to “Off”.

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External Device Manager

MENU m System External Device Manager ENTER E

External Device Manager

Input Device Manager

Auto

Device Connection Manager

The displayed image may differ depending on the model.

Manage external devices connected to your signage.
Input Device Manager
Set up keyboards to use with your product. You can add keyboards and configure their setting. Available for Bluetooth enabled models only.
Bluetooth Device List
Connect a Bluetooth keyboard, mouse or gamepad to your product.
Keyboard Settings
Configure the connected keyboard settings. · Keyboard Language Set the language of your keyboard. · Keyboard type Set the type of your keyboard.
Mouse Settings
Configure the connected mouse settings. · Primary Button Select the button you want to use as the primary button to click and select. · Pointer Speed Set the speed of the mouse pointer.

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External Device Manager

Input Device Manager

Auto

Device Connection Manager

The displayed image may differ depending on the model.

Device Connection Manager
Allow devices, like smartphones and tablets, on your network to share content with your product.
Access Notification
Display a notification when a device such as a smartphone or tablet, is connected. If you use a Wi-Fi network that requires a password, turn off this option to automatically connect with devices without viewing notifications.
Device List
View and manage connected devices.

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Play via

MENU m System Play via ENTER E

System
Play via

MagicInfo

The displayed image may differ depending on the model.

Change PIN
MENU m System Change PIN ENTER E
System
Change PIN
The displayed image may differ depending on the model.

Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. · MagicInfo · Custom App
Change your 6-digit Personal Identification Number (PIN). Choose any 6 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 6 digits in Enter the PIN again.. The product has memorised your new PIN. The default PIN number is “0-0-0-0-0-0”. Change the PIN to keep your device secure.
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Security

MENU m System Security ENTER E

Security
Safety Lock On Power On Button
Button Lock Screen Monitoring Lock USB Auto Play Lock Mobile Connection Lock
Screen Mirroring Standby Remote Management Secured Protocol
SNMP Settings Server Security Status Network Lock USB Lock Certificate Manager
App Certificate Wi-Fi Certificate

On
Off
Allow Off
Off Off

The displayed image may differ depending on the model.

Safety Lock On
Enter your 6 digit PIN number. The default PIN number is “0-0-0-0-0-0”. If you want to change the PIN number, use the Change PIN function.
Change the PIN to keep your device secure. Turn Safety Lock On on or off. Safety Lock On restricts the actions that can be carried out by the remote control. The correct PIN must be entered to turn Safety Lock On off.
Power On Button
Turn on this feature to enable the remote control’s Power button to turn on the product while Safety Lock On is enabled. · Off / On
Button Lock
This menu can be used to lock the buttons on the product. Only the remote control can control the product if Button Lock is set to On.
Screen Monitoring Lock
Blocks screen images from being monitored by MagicInfo Server.
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USB Auto Play Lock

Select whether to automatically play MagicInfo content saved on a connected USB device.

Your content should be a Published Content that is authored by using MagicInfo Premium application and published to the USB device you are using. The MagicInfo Premium application programme is available
on the website. (http://displaysolutions.samsung.com)

When published to a USB device, your Published Content the root folder of the connected USB device.

is saved to Contents and Schedules folders in

· Off

Play MagicInfo content saved on the USB device automatically.

· On Do not play MagicInfo content saved on the USB device automatically.
Connecting a USB device containing MagicInfo content displays “USB Auto Play Lock : On” for five seconds.

Mobile Connection Lock
Restrict other devices on your network, such as smart phones and tablets, to prevent them from sharing content on the product.

Secured Protocol
Secure the protocol between this device and other devices. · Off / On
SNMP Settings
Set up your ID and password for the SNMP connection.
Server Security Status
You can view the MagicINFO server information. This function is enabled when connected to MagicINFO or RM server.

Screen Mirroring Standby
Turn on this option to receive connection requests from any source type.
Remote Management
You can Allow or Deny external commands to access your product via a network. · Deny / Allow

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Network Lock
Block external network access. You can register networks on the server to allow access. · Off / On
Make sure that the product is connected to the network.
USB Lock
Block connection to external USB ports. · Off / On
Certificate Manager
Manage the certificates installed on this device. Limited supports for Enterprise WPA2 (TLS/TTLS/PEAP) certified models only.
App Certificate
View and manage the app certificates installed on this device. Connect a USB flash drive that contains certificates to install them on this device.
Wi-Fi Certificate
View and manage the Wi-Fi certificates installed on this device.

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General

MENU m System General ENTER E

General

Anynet+ (HDMI-CEC)

HDMI Hot Plug

On

Custom Logo

Off

Game Mode

DICOM Simulation Mode

Director Mode

Adaptive Picture

Empty Storage

The displayed image may differ depending on the model.

Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung product remote control. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
· Off ( ) / On ( ) You can only control Anynet+ devices using the product remote control, not the buttons on the product. The product remote control may not work under certain conditions. If this occurs, reselect the Anynet+ device. Anynet+ works when the AV device supporting Anynet+ is in the standby or on status. Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3 devices of the same type.

94

Troubleshooting for Anynet+

Problem

Possible Solution

Anynet+ does not work.

· Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

· Check if the Anynet+ device power cord is properly connected.

· Check the Anynet+ device’s Video/Audio/HDMI cable connections.

· Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.

· Check whether the remote control is Anynet+ compatible.

· Anynet+ doesn’t work in certain situations. (initial setup)

· If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product off and on again.

· Check if the Anynet+ function of the Anynet device is set on.

I want to start Anynet+.

· Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC) is set to On in the System menu.

I want to exit Anynet+.

· Press the SOURCE button on the product remote control and select a non- Anynet+ device.

The message “Disconnecting Anynet+ device …” appears on the screen.

· You cannot use the remote control when you are configuring Anynet+ or switching to a view mode. · Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.

The Anynet+ device does not play.

· You cannot use the play function when initial setup is in progress.

The connected device is not displayed.

· Check whether or not the device supports Anynet+ functions. · Check whether or not the HDMI cable is properly connected.

· Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.

· Search Anynet+ devices again.

· Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.

· Some HDMI cables may not support Anynet+ functions.

· If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please repeat the device scan.

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General
Anynet+ (HDMI-CEC)

HDMI Hot Plug

On

Custom Logo

Off

Game Mode

DICOM Simulation Mode

Director Mode

Adaptive Picture

Empty Storage

The displayed image may differ depending on the model.

HDMI Hot Plug
This feature is used to activate the time delay to turn on a DVI/HDMI source device. · Off / On
Custom Logo
You can download, select, and set the display time of a custom logo that appears when the product turns on. · Custom Logo
You can select a custom logo (image/video) or turn off the custom logo display. You must download the custom logo from an external USB device to set the custom logo. · Logo Display Time If the type of custom logo is Image, you can set the Logo Display Time. · Download Logo File You can download a custom logo into the product from an external USB device. The file name of the custom logo you want to download must be saved as “samsung” in all small letters. When there are multiple numbers of external USB connections, the product will attempt to download the custom logo from the
last device that has been connected to the product.
Custom logo file restrictions · Images up to 50 MB in size can be used.
Supported image file: samsung_image. Supported file extensions: jpg, jpeg, bmp, png · Videos up to 150 MB in size can be used. The recommendation is under 20 seconds in length. Supported video file: samsung_video. Supported file extensions: avi, mpg, mpeg, mp4, ts, wmv, asf

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General

Anynet+ (HDMI-CEC)

HDMI Hot Plug

On

Custom Logo

Off

Game Mode

DICOM Simulation Mode

Director Mode

Adaptive Picture

Empty Storage

The displayed image may differ depending on the model.

Game Mode
When connecting to a game console such as PlayStationTM or XboxTM, you can enjoy a more realistic gaming experience by selecting game mode. · Off ( ) / On ( ) If you connect other external devices while Game Mode is on, the screen may not be in good condition.
DICOM Simulation Mode
Adjust the display mode to output a picture close to the GSDF standard of DICOM Part 14. This device cannot be used as a medical diagnostic device, even if the DICOM Simulation Mode is enabled.
Director Mode
Minimises image processing to display the movie director’s original intention on screen.
Adaptive Picture
Optimises brightness and provides the best picture quality in real time, based on the light level of the surrounding environment. When this function is on, some picture settings are not supported.
Empty Storage
Delete files to make space for new content. Recently played files will not be deleted.

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Reset System
MENU m System Reset System ENTER E
System
Reset System
The displayed image may differ depending on the model.

Reset all system settings to default.

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Chapter 10
Support

Software Update
MENU m Support Software Update ENTER E The Software Update menu lets you upgrade your product software to the latest version. Be careful not to turn off the power until the upgrade is complete. The product will turn off and on
automatically after completing the software upgrade. When you upgrade software, all video and audio settings you have made will return to their default settings.
We advise you to write down your settings so that you can easily reset them after the upgrade.
Update Now
Update the software to the latest version. Current version: This is the software version already installed in the product.

Apps
Manage and update your apps. To use the Apps Menu, please agree to the Terms and Conditions. Check details information of app and reinstall when the app does not work properly.
Contact Samsung
MENU m Support Contact Samsung ENTER E You can view the address of the Samsung website, the call centre phone number, your product’s model number, software version, Open Source Licence and other information. Go to Contact Samsung and find the product Model Code and Software Version.

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Terms & Privacy
MENU m Support Terms & Privacy ENTER E View and set the privacy policy for MagicInfo and other services. Make sure that the product is connected to the network.
Device Care
MENU m Support Device Care ENTER E Optimise and diagnose the condition of your Signage. You can check and clean your storage space, diagnose problems or request technical support.
Reset All
MENU m Support Reset All ENTER E This option returns all the current settings for a display to the default factory settings.

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Chapter 11
Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Centre

­ Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.
­ If the screen remains blank, check the PC system, video controller and cable.

Testing the Product
Check if your product is operating normally by using the product test function. If the screen remains blank while the Power LED / Remote sensor blinks even when the product is correctly connected to a PC, perform product testing.
1 Power off both the PC and product. 2 Disconnect all the cables from the product. 3 Power on the product. 4 If No Cable Connected is displayed, the product is operating normally.

Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Preset Timing Modes).

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Check the followings.

Installation issue (PC mode) The screen keeps switching on and off. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

Check the cable connection between the product and PC, and ensure the connection is secure.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version. (Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

Screen issue No Signal is displayed on the screen.
Not Optimum Mode is displayed.
The images on the screen look distorted. The screen is not clear. The screen is blurry. The screen appears unstable and shaky. There are shadows or ghost images left on the screen. The screen is too bright. The screen is too dark. Screen colour is inconsistent. White does not really look white.

Check that the product is connected correctly with a cable. Check that the device connected to the product is powered on.
This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and frequency.
Supported Preset Timing Modes Table and set the maximum resolution and frequency according to the product specifications.
Check the cable connection to the product.
Set the resolution and frequency to the recommended level.
Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.
Adjust Brightness and Contrast.
Go to Picture and adjust the Colour Space settings.
Go to Picture and adjust the White Balance settings.

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Screen issue
There is no image on the screen and the Power LED / Remote sensor blinks every 0.5 to 1 second.

The product is in power-saving mode. Press any key on the keyboard or move the mouse to return to the previous screen.

The product will turn off automatically.

Go to System and make sure Auto Power Off is set to Off.

If a PC is connected to the product, check the power status of the PC.

Make sure the power cable is connected properly to the product and power outlet.

If the signal from a connected device is not detected, the product automatically turns off after 10 to 15 minutes.

Picture quality of the product is different from the dealer shop Use an HDMI cable to obtain high-definition (HD) picture quality. where it was purchased.

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.

A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

The brightness and colour do not look normal.

Go to Picture and adjust the screen settings such as Colour Temperature, Brightness and Sharpness.

Go to System and adjust the Energy Saving Mode settings.

Reset the screen settings to the default settings.

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue.

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.

The screen cannot be displayed in full screen.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

Change the screen size setting to full screen on the product or source device.

103

Remote control issue The remote control does not work.

Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity.

Source device issue A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

Audio or video cuts out intermittently.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product.

The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message The defined The message The defined resolution is not supported. appears if the input source resolution exceeds the

resolution is not supported. appears.

maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

HDMI Black Level is not functioning properly on an HDMI device This function is available only when a source device, such as a DVD player and STB, is connected to the

with YCbCr output.

product via an HDMI (RGB signal) cable.

There is no sound in HDMI mode.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product.

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Other issue The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.
If the sensor light does not turn on, turn the power switch off and then on again on the back of the product. (The Power LED / Remote sensor lights up red when the screen is switched off.) If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected. Contact your nearest service centre to have the product serviced.
If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be defective. Contact your nearest service centre to have the product serviced.
· This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

105

Q & A
Question How can I change the frequency?

­ Refer to the user manual for your PC or graphics card for further instructions on adjustment.

How can I change the resolution?

How do I set powersaving mode?

Answer
Set the frequency on your graphics card. · Windows 7: Go to Control Panel Appearance and Personalization Display Adjust resolution
Advanced Settings Monitor and adjust the frequency in Monitor Settings.
· Windows 8: Go to Settings Control Panel Appearance and Personalization Display Adjust resolution Advanced Settings Monitor and adjust the frequency in Monitor Settings.
· Windows 10: Go to Settings System Display Advanced display settings Display adapter properties Monitor, and adjust Screen refresh rate under Monitor settings.
· Windows 7: Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution.
· Windows 8: Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution.
· Windows 10: Go to Settings System Display Advanced display settings, and adjust the resolution.
· Windows 7: Set power-saving mode in Control Panel Appearance and Personalization personalise Screen Saver Settings or BIOS SETUP on the PC.
· Windows 8: Set power-saving mode in Settings Control Panel Appearance and Personalization personalise Screen Saver Settings or BIOS SETUP on the PC.
· Windows 10: Set power-saving mode in Settings Personalization Lock screen Screen timeout settings Power & sleep or BIOS SETUP on the PC.

106

Chapter 12
Specifications

­ Size
­ Display area H
V

General
Model Name Panel
Power Supply
Environmental considerations

Size Display area
Operating
Storage

OH24B
60.4 cm 527.04 mm (H) x 296.46 mm (V) AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries. Temperature : -30 – 50 (-22 – 122 ) For installing the enclosure, keep the internal temperature at 40 °C or below. Humidity : 10% – 80%, non- condensing Temperature : -20 – 50 (-4 – 122 ) Humidity : 5% – 95%, non- condensing Applicable before the product package is unpacked.

107

· Plug-and-Play This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimises the monitor settings. Monitor installation takes place automatically. However, you can customise the installation settings if desired.
· Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance. · For detailed device specifications, visit the Samsung website.
108

Preset Timing Modes

­ Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
­ Vertical Frequency The product displays a single image multiple times per second (like a fluorescent light) to display what the viewer sees. The rate of a single image being displayed repeatedly per second is called vertical frequency or refresh rate. Vertical frequency is measured in Hz.

This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.

Model Name Synchronization

Horizontal Frequency

OH24B 15 ­ 135 kHz

Vertical Frequency

24 ­ 75 Hz

Resolution

Optimum Resolution

1920 x 1080 @ 60 Hz

Maximum Resolution

3840 x 2160 @ 60 Hz

The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the Power LED / Remote sensor on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Resolution

Horizontal Frequency (kHz)

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (H/V)

IBM, 720 x 400

31.469

70.087

28.322

-/+

MAC, 640 x 480

35.000

66.667

30.240

-/-

MAC, 832 x 624

49.726

74.551

57.284

-/-

VESA DMT, 640 x 480

31.469

59.940

25.175

-/-

VESA DMT, 640 x 480

37.861

72.809

31.500

-/-

VESA DMT, 640 x 480

37.500

75.000

31.500

-/-

VESA DMT, 800 x 600

37.879

60.317

40.000

+/+

VESA DMT, 800 x 600

48.077

72.188

50.000

+/+

VESA DMT, 800 x 600

46.875

75.000

49.500

+/+

109

Resolution
VESA DMT, 1024 x 768 VESA DMT, 1024 x 768 VESA DMT, 1024 x 768 VESA DMT, 1152 x 864 VESA DMT, 1280 x 720 VESA DMT, 1280 x 800 VESA DMT, 1280 x 1024 VESA DMT, 1280 x 1024 VESA DMT, 1366 x 768 VESA DMT, 1440 x 900 VESA DMT, 1600 x 900 RB VESA DMT, 1680 x 1050 VESA DMT, 1920 x 1080 CTA-861, 3840 x 2160 CTA-861, 3840 x 2160 CTA-861, 3840 x 2160 CTA-861, 3840 x 2160 CTA-861, 3840 x 2160

Horizontal Frequency (kHz) 48.363 56.476 60.023 67.500 45.000 49.702 63.981 79.976 47.712 55.935 60.000 65.290 67.500 54.000 56.250 67.500 112.500 135.000

Vertical Frequency (Hz) 60.004 70.069 75.029 75.000 60.000 59.810 60.020 75.025 59.790 59.887 60.000 59.954 60.000 24.000 25.000 30.000 50.000 60.000

Pixel Clock (MHz) 65.000 75.000 78.750 108.000 74.250 83.500 108.000 135.000 85.500 106.500 108.000 146.250 148.500 297.000 297.000 297.000 594.000 594.000

Sync Polarity (H/V) -/-/+/+ +/+ +/+ -/+ +/+ +/+ +/+ -/+ +/+ -/+ +/+ +/+ +/+ +/+ +/+ +/+

110

Chapter 13
Appendix

Responsibility for the Pay Service (Cost to Customers)
When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc. · If a service technician gives instructions on how to use product or simply adjusts options without
disassembling product. · If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.) · If a product is reinstalled or devices are connected additionally after installing the purchased product
for the first time. · If a product is reinstalled to move to a different spot or to move to a different house. · If customer requests instructions on how to use because of another company’s product. · If customer requests instructions on how to use the network or another company’s programme. · If customer requests software installation and setup for the product. · If a service technician removes/cleans dusts or foreign materials inside of the product. · If customer requests an installation additionally after purchasing a product through home-shopping
or online.

A Product damage caused by customer’s fault
Product damage caused by customer’s mishandling or wrong repair If a product damage is caused by; · External impact or drop. · Use of supplies or separately sold product unspecified by Samsung. · Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd. · Remodeling or repairing the product by customer. · Using it with incorrect voltage or non-authorised electrical connections. · Not following the “cautions” in User Manual.
Others
· If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc) · If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp,
Filter, Ribbon, etc.) If customer requests a service in case the product has no defect, service fee may be charged. So please read
User Manual first.

111

Prevention of Afterimage Burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the panel is operating normally. Normal operation refers to a continuously changing video pattern. If the panel displays a fixed pattern for an extended period of time a slight voltage difference may occur between the electrodes in pixels that control the liquid crystals. Such a voltage difference between electrodes increases with time and makes the liquid crystals thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen for an extended period of time may cause afterimage burn-in. This problem is not included in warranty.

Recommended prevention practices

Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or smudges. If the product is not to be used for a long time, turn it off, or activate the Power Saving mode or Screen Saver with a moving image.
· Change the colours regularly.

Type 1

Type 2

FLIGHT TIME

FLIGHT TIME

SAMSUNG 20:30

SAMSUNG 20:30

SAMSUNG 21:10

SAMSUNG 21:10

· Avoid combinations of a text colour and background colour of contrasting brightness. Avoid using colours of contrasting brightness (black and white; grey and black).

FLIGHT : TIME SAMSUNG : 20:30

FLIGHT : TIME SAMSUNG : 20:30

112

Licence

Dolby, Dolby Atmos, Dolby Audio and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works.Copyright © 2012-2021 Dolby Laboratories. All rights reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Open Source Licence Notice In the case of using open source software, Open Source Licences are available on the product menu. For information on the Open Source Licence Notice, contact Samsung Open Source (http:// opensource.samsung.com)

THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CO

References

• US | Business Solutions, Services and Technology from Samsung
• kgf.cm
• Samsung Open Source

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