Tineco PURE ONE S15 Pro Smart Vacuum Cleaner Instruction Manual

Tineco PURE ONE S15 Pro Smart Vacuum Cleaner

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS Household use only.
When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING – To reduce the risk of fire, electric shock, or injury:

1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
3. For INDOOR use ONLY. Do not use the appliance outdoors, nor in commercial or industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water.
4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
5. Use only as described in this manual. Use only the manufacturer’s recommended attachments.
6. Do not use a damaged cord or plug. If the appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
7. Do not handle charger, including charger plug, and charger terminals with wet hands.
8. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
9. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
10. Use extra care when cleaning on stairs.
11. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
12. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
13. Do not use without filter.
14. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
15. Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
16. For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
17. Use appliances only with specifically designated Tineco battery packs. Use  of any other battery packs may create arisk of injury and fire.
18. When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to  another. Shorting the battery terminalstogether may cause burns or a fire.Under improper usage, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
19. Under improper usage, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns
20. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
21. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 266°F (130°C) may cause an explosion.
22. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
23. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
24. This appliance contains battery cells that are non-replaceable. Do not modify  or attempt to repair the appliance orthe battery pack except as indicated in the instructions for use and care.
25. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
26. Brush may start unexpectedly. Disconnect battery pack before cleaning or servicing.
27. Do not charge or store the appliance outdoors or inside the car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only.
28. Do not unplug by pulling on cord. To unplug, grasp the charger, not the cord.

Symbols

• Read the instruction manual
• For indoor use only
• Direct current
• Alternating current
• Power On/Off AUTO
• MAX Mode button

SPECIFICATIONS

OVERVIEW

1. Dust Sensor
2. Digital Display
3. Dust Empty Release Button
4. Dustbin
5. Mode Button
6. Power Control Slider
7. Dust Empty Tab
8. Battery Release Button
9.  Battery Indicator Light
10. Power Button
11. HEPA Filter

ACCESSORIES

Note:

• Test an accessory on a small, inconspicuous area before use on sensitive surfaces.
• To identify what should be included with your purchase, please refer to the “Included Accessories” located on the packaging box.
• As shown below, there are many components compatible with this model. If you require more accessories, please go to www.tineco.com or store.tineco.com.

Anti-tangle LED power brush
Ideal for both hard floors and carpets. Picks up ground-in dirt with no hair wrap.
2-in-1 dusting brush
Switches between a wide and a soft brush by pressing the release button. The soft brush is most effective on hard-surface furniture while the wide brush is effective for upholstered furniture, curtains, etc.
Crevice tool
For corners, nooks, and other hard-to-reach places such as around car seats, picture frames, and cupboards.
Soft dusting brush
Angled bristles on a slender, oval-shaped rim provide anti-static, cushioned contact. Suitable for dusting shelves, lighting, delicate surfaces, electronics and more.
Flexible long crevice tool
Easy to bend, easy to reach tight spots. Suitable for cleaning dust behind and beneath furniture, around refrigerators, and many other tight gaps.
6. Multi-angle folding tube
An articulated joint makes it adjustable to allow for flexibility when cleaning from high to low.
7. Flexible extension hose
Excellent extension and flexibility to access hard-to-reach spaces; perfect for in-care use. Compatible with all non-motorized Tineco accessories.
8. Hair cleaning tool
Use the end with the small blade to remove hair and debris wrapped around the roller. Use the end with the brush to clean the brush window, and the dustbin, as required.

ASSEMBLY

Tube Installation

• Insert tube.
  Fig.C-1

• Insert to the main body.
  Fig.C-2

• Press the release button to remove the tube.
  Fig.C-3

Brush Installation

• Insert the power brush.
  Fig.C-4

• Press the release button to remove the power brush.
  Fig.C-5

Battery Installation

• Press the battery release button, and remove the battery.
  Fig.C-6

• To install, slide the battery into the slot at the base of the main body. The battery will click into position when correctly fitted.
  Fig.C-7

Charging Dock Installation

• Lift up the charging post to the upright position.
  Fig.C-8

• Press hard to fix the charging post firmly on the dock.
  Fig.C-9

• For easy storage, pull up the charging post and then press down.
  Fig.C-10

OPERATION

Preparing for Use

Note:

• Before the first use, please charge the appliance (see “Charging the Battery”) for about 5.5 hours in an area where the ambient temperature is between 39.2°F (4°C) and 104°F (40°C).
• Select an accessory and attach it to the appliance before use (see “Accessories”).

1. Press the button to activate the suction. Press it again to turn off the appliance.
   Fig.D-1

2. The appliance will start in AUTO mode by default. Press the AUTO MAX button to switch between AUTO and MAX mode.
   Fig.D-2

3. Place the appliance and attachments on the charging dock for convenient storage after use.
   Fig.D-3

Cleaning Mode Selection
AUTO Mode

• In AUTO mode, the power indicator and the color of dust monitoring loop change according to the amount of dust detected.
• A red dust monitoring loop indicates more dust is detected whereas a blue loop indicates less is detected. This mode automatically provides the best cleaning solution.
  Fig.D-4

MAX Mode

• In AUTO mode, press the AUTO MAX button to enter MAX mode.
• In MAX mode, the iLoop only displays the dirty amount, and the suction power keeps at the maximum.
  Fig.D-5

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.
Emptying the Dustbin

1. With the power off, push down the dust empty tab to clean the dustbin. If too much dust causes a blockage, press the release button on the dustbin and empty the contents.
   Fig.D-6

2. Close and click the dustbin flap back into place.
   Fig.D-7

Charging the Battery

1. Plug the adaptor into the charging port at the bottom of the dock.
   Fig.D-8

2. Place the appliance on the charging dock and plug the adaptor into a wall outlet.
   Fig.D-9

Warning:

• Only use the Tineco-provided adaptor to charge the appliance.
• To avoid trip hazards, please place the appliance securely on the charging dock, near a wall during charging.
• During long periods of not being used, store the appliance in a cool, dry place. Ensure the battery is fully charged every 3 months
• Do not expose appliance to sunlight or freezing temperature.
• Recommended temperature range: 39.2°F (4°C)~104°F (40°C).

Runtime

• When in AUTO mode, the runtime is approximately 40 minutes. When MAX power is used, the runtime is approximately 10 minutes.
• Estimated runtime data was obtained by a Tineco Laboratory using one battery and nonmotorized accessories.

Charging Time

• A full charge takes approximately 5.5 hours.
• Estimated data was obtained by a Tinoco A laboratory using ambient temperatures between 39.2°F (4°C) to 104°F (40°C).

App
All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site.

Voice Prompt (Contents may vary, please in kind prevail.)

Quick Start Guide

| Welcome to the PURE ONE tutorial,

please follow the quick start guide

This is the power button
The mode button and power control slider are on the top
The dust empty tab is on the side of the dustbin
The filter is on the bottom which is removable for easy cleaning
Connect to the appliance| Please download Tineco app and connect the PURE ONE
WiFi network connected| Network connected
WiFi network disconnected| Disconnected
Voice prompts on| Voice prompts on
Voice prompts disabled| Voice prompts disabled
Restore factory settings| Factory settings restored
AUTO mode by default| AUTO Mode
Switch to Manual mode| Manual Mode
Switch to MAX mode| MAX Mode
Low battery| Battery level is below 20%
No battery, please charge| Battery level is at 0, please charge the appliance
Brush roller is tangled| Brush roller tangled, please clean the brush
Dust sensor malfunction| Dust sensor malfunction, please clean the dust on the inner sensor
Status| Reminder
---|---

Air channel blocked

| Air channel blocked, please clean the air channel and dustbin
Power is off| Power off
Start charging| Charging

Help Center

| Cleaning tutorial
Voice switch
Connect to network
Restore factory settings
Exit

MAINTENANCE

Note:

• Clean the dustbin and filters after each use.
• To maintain high performance, wash and dry the pre-filter monthly, replacing it every 6 months. Wash and dry the HEPA filter every 3 months, replacing it every 12 months.

Dustbin, Mesh Filter and Pre-filter

1. Turn counter-clockwise to remove the filters.
   Fig.E-1

2. Do not turn the appliance upside down when removing or installing the filter to prevent dust from entering the motor.
   Fig.E-2

3. Clean the dustbin and mesh filter with a damp cloth or the cleaning tool. Air dry completely before reinstalling.
   Fig.E-3

4. The pre-filter can be washed under cold running water and must be completely dry before reinstalling.
   Fig.E-4

5. After cleaning, insert the pre-filter into the mesh filter properly and it clicks into place. Install the clean filters back into the main body, then close the dustbin flap.
   Fig.E-5

HEPA Filter

1. Pull out the HEPA filter (in magnetic design) for cleaning. Do not use the appliance without first installing the HEPA filter.
   Fig.E-6

2. The HEPA filter can be washed under cold running water and must be completely dry before reinstalling.
   Fig.E-7

Dust Sensor

• To avoid dust accumulation which can affect cleaning performance, wipe the suction mouth with a damp cloth.
  Fig.E-8

Brush Head

1. Slide the switch to open the brush roller end cover, and rotate it clockwise to be able to pull out the brush roller.
   Fig.E-9

2. After removing the brush roller, gently clean the brush window, suction mouth and the row of plastic teeth.
   Fig.E-10

3. Fully reinsert the brush roller into the brush window and the end cover can be rotated counter-clockwise until it clicks securely back into place.
   Fig.E-1

Warning:

• The power brush contains electrical components which must not be soaked or washed with water.
• Turn the power off and remove the battery before performing maintenance for the brush roller.
• To reduce the injury, do not touch the brush roller while the appliance is in working condition.

TROUBLESHOOTING

The appliance does not turn on

| Charge the battery
Restart after cooling down
Check and remove blockages

Weak suction power

| Clean the dustbin and filters
Install the pre-filter
Remove blockages
Clean the brush roller
Abnormal sounds or plastic teeth tangled in brush| ****

Pull out the brush roller and remove blockages

Suction mouth blocked

| Remove the mesh filter, clean the suction mouth and dustbin

Battery won’t charge

| Reinsert the adaptor correctly
Check the main body and battery are correctly placed
Use the original adaptor
Brush roller tangled  Voice prompt: Brush roller tangled, please clean the brush| ****

Remove blockages

Air channel blocked  Voice prompt: Air channel blocked, please clean the air channel and dustbin| ****

Remove blockages

Dust sensor malfunction

Voice prompt: Dust sensor malfunction, please clean the dust on the inner sensor

| Clean the dust on the inner sensor

Install the dustbin correctly

Battery indicator blinking red on work| Remove the battery pack and let it cool
Battery indicator blinking red during charging| ****

Use the original adaptor

Abnormal motor sounds| ****

Remove blockages

WARRANTY

2-YEAR LIMITED WARRANTY

• Only applies to purchases made from authorized retailers of Tineco.
• Is subject to adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
• This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED?

• Your Tineco appliance has a 2-year warranty against original defects in material and workmanship when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and batteries bought separately come with a 1-year warranty.
• This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
• This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or repairs incurred as a result of:

• Appliances purchased from an unauthorized dealer.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
• Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Tineco Instruction Manual.
• Use of parts and accessories other than those produced or recommended by Tineco
• External factors are unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.
• Repairs or alterations carried out by unauthorized parties or agents.
• Failing to clear the blockage and other hazardous material from the appliance.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter,  HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.
• Reduction in battery discharge time due to battery age or use.

WARRANTY LIMITATIONS

• Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
• Warranty coverage applies to the original owner and to the original battery only and is not transferable.
• This limited warranty gives you specific legal rights. You may also have other rights which vary by region
• Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.

WARRANTY SERVICE
Register:

• We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the whole serial number (found on the base of the vacuum unit).
  Fig.F-1

• Failure to register your product won’t diminish your warranty rights.

How to Claim:

• Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.
• All work will be carried out by Tineco or its authorized agent.
• Any replaced defective parts will become the property of Tineco.
• Service under this warranty will not extend the period of this warranty.

Contact our Customer Service
Hotline: 1-855-292-8864 or Visit Tineco website www.tineco.com for expert customer service.

References

• Shop Tineco Wet Dry Vacuum & Cordless Vacuum - Tineco Official Store – Tineco US
• Innovative Home Appliances for Modern Living: Tineco Floor Washer, Vacuum Cleaner, Carpet Cleaner, Toaster | Tineco US

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