Tineco CARPET ONE PRO SERIES Smart Carpet Cleaner Instruction Manual

June 4, 2024
Tineco

Tineco CARPET ONE PRO SERIES Smart Carpet Cleaner Instruction Manual

Tineco CARPET ONE PRO SERIES Smart Carpet Cleaner.jpg

*Actual product may differ from illustration.

TINECO IS HERE TO HELP.
We’ll get back to you within 1 business day.

www.tineco.com
1-855-292-8864
Mon. – Fri. 9am – 6pm (CST)

Important Safety Instructions

SAVE THESE INSTRUCTIONS
Household use only.

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

WARNING – To reduce the risk of fire, electric shock, or injury:

  1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.

  2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

  3. Use only indoors, do not immerse. To reduce risk of electric shock – Use only on carpet moistened by cleaning process.

  4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.

  5. To reduce the risk of fire and electric shock – Use only Tineco cleaning products intended for use with this machine.

  6. Use only as described in this manual. Use only manufacturer’s recommended attachments.

  7. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

  8. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

  9. Do not handle plug or appliance with wet hands.

  10. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.

  11. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.

  12. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.

  13. Use extra care when cleaning on stairs.

  14. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.

  15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

  16. Do not use without filter.

  17. To reduce the risk of electric shock, always install float before any wet pick-up operation.

  18. Prevent unintentional activation. Ensure the switch is in the off-position before picking
    up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.

  19. Always switch off the appliance before making any adjustments, changing accessories,
    or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.

  20. TO REDUCE THE RISK OF ELECTRIC SHOCK – UNPLUG BEFORE CLEANING OR SERVICING. UNPLUG BEFORE CONNECTING HOSE.

  21. Always turn off this appliance before connecting or disconnecting the motorized nozzle.

  22. Turn off all controls before unplugging.

  23. Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.

  24. Do not use to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.

  25. Do not use to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.

  26. Do not use to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.

  27. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaking electricity.

  28. Turn cleaner OFF and disconnect from electrical outlet for long-term storage.

  29. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.

  30. Do not expose to rain.

  31. Store appropriately indoors in a dry place after use.

  32. Do not place or submerge appliance in standing water or try to clean flooded areas.

  33. The plug must be removed from the socket-outlet before cleaning or maintaining the
    appliance.

  34. A hazard may occur if the appliance runs over the supply cord.

  35. Connect to a properly grounded outlet only. See Grounding Instructions.

  36. To reduce the risk of fire and electric shock due to internal component damage, use only Tineco cleaning fluid/solution: Carpet Deodorizing & Cleaning Solution intended for use with this appliance. See the Cleaning Fluid/Solution section of this manual.

  37. Do not turn over nozzle, or touch the bottom surface of the nozzle when using the dry function.

Range of Usage

  1. The Carpet cleaner is to be used on carpets, such as level loop, etc.
  2. Keep your appliance away from heat sources, such as fireplace or heater, to avoid casing deformation.
  3. Do not use to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals or anything that is burning or smoking, as described above.

About Cleaning Fluid/Solution

  1. A large amount of cleaning solution entering into the motor may cause damage to
    the appliance. Don’t shake the machine violently.

  2. Add solution as instructed in the Operation section. We recommend using the provided cleaning solution.

  3. Keep out of the reach of children. Avoid contact with eyes and skin, otherwise, rinse thoroughly with water. If irritation persist, seek medical advice. If product is swallowed seek medical advice.

  4. Dirty water and solution disposal should comply with local environmental regulations.

  5. WARNING: To Reduce the Risk of Fire and Electric Shock due to internal component
    damage, use only TINECO CARPET DEODORIZING & CLEANING SOLUTION
    intended for use with the appliance.

About the Appliance

  1. Do not modify or attempt to repair the appliance except as indicated in the instructions
    for operating and cleaning.

  2. Use extra care when cleaning on stairs.

  3. Ensure that the Power Switch is in the OFF-position and unplug before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering into the motor.

  4. Always install the Dirty Water Tank and Clean Water Tank properly before use.

  5. Do not allow the appliance to get wet to avoid risk of fire or injury caused by a short circuit.

Grounding Instructions

  1. This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
  2. WARNING – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
  3. This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated in sketch A in Figure 20. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

FCC Supplier’s Declaration of Conformity
TINECO / CARPET ONE PRO SERIES
This appliance complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This appliance may not cause harmful interference, and (2) this appliance must accept any interference received, including interference that may cause undesired operation.

TINECO INTELLIGENT, INC.
1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USA
WWW.TINECO.COM
1-855-292-8864

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and find it to comply with the limits for a Class B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. Reorient or relocate the receiving antenna.
  2. Increase the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Note
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment, such modifications could void the user’s authority to operate this equipment.

IC Note
This appliance contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:

  1. this appliance may not cause interference.
  2. this appliance must accept any interference, including interference that may cause undesired operation of the appliance.

– This Class B digital apparatus complies with Canadian ICES-003.
– This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Symbols:

FIG 1 Symbols.JPG

Specifications

FIG 2 Specifications.JPG

• All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.

Disposal
Accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil.

Overview

FIG 3 Overview.JPG

FIG 4 Overview.JPG

Accessories

Note:
Accessories may vary between markets. If you require more accessories, please go to www.tineco.com or store.tineco.com.

FIG 5 Accessories.JPG

FIG 6 Accessories.JPG

Assembly

How to Assemble/Disassemble

FIG 7 Assembly.JPG

Clean Water Tank

FIG 9 Clean Water Tank.JPG

Dirty Water Tank

Accessory Hose & 2 in 1 Nozzle

FIG 11 Accessory Hose & 2 in 1 Nozzle.JPG

Operation

Preparing for Use (Appliance)

FIG 13 Operation.JPG

FIG 14 Operation.JPG

FIG 15 Operation.JPG

FIG 16 Operation.JPG

Note:

  • The carpet cleaner differs from the traditional vacuum cleaner.
  • In all modes, it blows hot air, whose temperature is 158-176°F (70-80°C).
  • Appropriate temperature is conducive to dissolve the dirt and helps surfactant in the solution to decompose the dirt.
  • In AUTO/MAX mode, it sprays water when moving forward and stops spraying when moving backward.
  • Take a spot test on a small and marginal area of the carpet for colorfastness. Gently rub surface with a damp white cloth. Then wait ten minutes and check for color removal or bleed with a white paper towel.
  • During use, don’t keep the appliance at a resting position for a long time.

Preparing for Use (Accessory Hose & 2 in 1 Nozzle)

FIG 17 Operation.JPG

Note:
Do not vacuum foamed liquid.

Cleaning Mode Selection

FIG 18 Cleaning Mode Selection.JPG

FIG 19 Cleaning Mode Selection.JPG

FIG 20 Cleaning Mode Selection.JPG

FIG 21 Cleaning Mode Selection.JPG

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.
App All the functions can be performed using the Tineco app. Download the Tineco app from the

App
Store, Google Play and Tineco Official Site.

FIG 22 App.JPG

Note:
The default setting for voice prompt is English, you can set other languages via App.

Voice Prompt (Contents may vary, please in kind prevail.)

FIG 23 Voice Prompt.JPG

FIG 24 Voice Prompt.JPG

Maintenance

Note:

  • For optimal performance and to prevent odors, always clean and dry DWT, filters, brush roller, brush roller cover, 2 in 1 nozzle completely after each use.
  • Please make sure each part is installed correctly or the appliance may not work properly.
  • After maintenance, place the appliance vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body

FIG 25 Main Body.JPG

FIG 26 Main Body.JPG

Dirty Water Tank

FIG 27 Dirty Water Tank.JPG

  • When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display and play a voice prompt.
  • Step on the recline pedal and press the DWT handle to remove it.
  • Pull up the tank lid and mesh filter to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT & tank lid & floater & mesh filter and place back into the appliance.

Note:
Check if the floater is in good condition and press it to the bottom.

Sponge Filter

FIG 28 Sponge Filter.JPG

Brush Roller Cover

FIG 29 Brush Roller Cover.JPG

Brush Roller

FIG 30 Brush Roller.JPG

Accessory Hose & 2 in 1 Nozzle

FIG 31 Accessory Hose & 2 in 1 Nozzle.JPG

FIG 32 Accessory Hose & 2 in 1 Nozzle.JPG

Troubleshooting

FIG 33 Troubleshooting.JPG

FIG 34 Troubleshooting.JPG

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.

Warranty

2-YEAR LIMITED WARRANTY

  • Only applies to purchases made from authorized retailers of Tineco.
  • Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
  • This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED?

  • Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories bought separately come with a 1-year warranty.
  • This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
  • This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or repairs incurred as a result of:

  • Appliances purchased from an unauthorized dealer.

  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.

  • Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental
    purposes.

  • Use of parts not in accordance with the Tineco Instruction Manual.

  • Use of parts and accessories other than those produced or recommended by Tineco.

  • External factors unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.

  • Repairs or alterations carried out by unauthorized parties or agents.

  • Failing to clear blockage and other hazardous material from the appliance.

  • Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.

WARRANTY LIMITATIONS

  • Any implied warranties relating to your appliance including but not limited to warranty of
    merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.

  • Warranty coverage applies to the original owner and to the original battery only and is not
    transferable.

  • This limited warranty gives you specific legal rights. You may also have other rights which vary by region.

  • Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.
    Please review the warranty carefully, and contact the manufacturer if you have any questions.

WARRANTY SERVICE
Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the whole serial number (find it on the back of the appliance).
Failure to register your product won’t diminish your warranty rights.

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.
All work will be carried out by Tineco or its authorized agency.
Any replaced defective parts will become the property of Tineco.
Service under this warranty will not extend the period of this warranty.

Contact our Customer Service
Hotline: 1-855-292-8864
or Visit Tineco website
www.tineco.com
for expert customer service.

FIG 36.JPG

Contact us – We’ll get back to you within 1 business day.
www.tineco.com
1-855-292-8864
Mon. – Fri. 9am – 6pm (CST)

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