Tineco iCARPET Series Powerful Carpet Cleaner Instruction Manual

June 4, 2024
Tineco

Tineco iCARPET Series Powerful Carpet Cleaner Instruction Manual

IMPORTANT SAFETY INSTRUCTIONS

Household use only.

When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

WARNING – To reduce the risk of fire, electric shock, or injury:

  1. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
  2. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
  3. Use only indoors, do not immerse. To reduce risk of electric shock – Use only on carpet moistened by cleaning process.
  4. Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
  5. To reduce the risk of fire and electric shock – Use only Tineco cleaning products intended for use with this machine.
  6. Use only as described in this manual. Use only manufacturer’s recommended attachments.
  7. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
  8. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  9. Do not handle plug or appliance with wet hands.
  10. Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
  11. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  12. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
  13. Use extra care when cleaning on stairs.
  14. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
  15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  16.  Do not use without filter.
  17. To reduce the risk of electric shock, always install float before any wet pickup operation.
  18. Prevent unintentional activation. Ensure the switch is in the off-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
  19. Always switch off the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the applianc accidentally.
  20. TO REDUCE THE RISK OF ELECTRIC SHOCK – UNPLUG BEFORE CLEANING OR SERVICING. UNPLUG BEFORE CONNECTING HOSE.
  21. Always turn off this appliance before connecting or disconnecting the motorized nozzle.
  22. Turn off all controls before unplugging.
  23. Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
  24. Do not use to pick up ultrafine particles, such as lime, cement, sawdust, gypsum powder, or ashes.
  25. Do not use to pick up sharp objects, such as metallic nails, pieces of glass, metal paper clips, or pins.
  26. Do not use to pick up hazardous material and chemicals, such as solvent, drain cleaner, strong acids, or strong alkali.
  27. Stop using immediately if the appliance is overheating, making unusual noises, producing unusual odors, performing low suction, or leaking electricity.
  28. Turn cleaner OFF and disconnect from electrical outlet for long-term storage.
  29. Always clean the Dirty Water Tank after each use to avoid potential blockage, which may lead to low suction power, motor overheating, or reduce the service life of the appliance.
  30. Do not expose to rain.
  31. Store appropriately indoors in a dry place after use.
  32. Do not place or submerge appliance in standing water or try to clean flooded areas.
  33. The plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
  34. A hazard may occur if the appliance runs over the supply cord.
  35. Connect to a properly grounded outlet only. See Grounding Instructions.
  36. To reduce the risk of fire and electric shock due to internal component damage, use only Tineco cleaning fluid/solution: Carpet Deodorizing & Cleaning Solution intended for use with this appliance. See the Cleaning Fluid/ Solution section of this manual.
  37. Do not turn over nozzle, or touch the bottom surface of the nozzle when using the dry function.

Range of Usage

  1. The Carpet cleaner is to be used on carpets, such as level loop, etc.
  2. Keep your appliance away from heat sources, such as fireplace or heater, to avoid casing deformation.
  3. Do not use to pick up flammable or combustible liquids, ultrafine particles, sharp objects, hazardous material, chemicals or anything that is burning or smoking, as described above.

About Cleaning Fluid/ Solution

  1. A large amount of cleaning solution entering into the motor may cause damage to the appliance. Don’t shake the machine violently.
  2. Add solution as instructed in the Operation section. We recommend using the provided cleaning solution.
  3. Keep out of the reach of children. Avoid contact with eyes and skin, otherwise, rinse thoroughly with water. If irritation persist, seek medical advice. If product is swallowed seek medical advice.
  4. Dirty water and solution disposal should comply with local environmental regulations.
  5. WARNING: To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only TINECO CARPET DEODORIZING & CLEANING SOLUTION intended for use with the appliance.

About the Appliance

  1. Do not modify or attempt to repair the appliance except as indicated in the instructions for operating and cleaning.
  2. Use extra care when cleaning on stairs.
  3. Ensure that the Power Switch is in the OFF-position and unplug before picking up or carrying the appliance. Do not lay flat or lean the appliance so as to prevent dirty water from entering into the motor.
  4. Always install the Dirty Water Tank and Clean Water Tank properly before use.
  5. Do not allow the appliance to get wet to avoid risk of fire or injury caused by a short circuit.

Grounding Instructions

  1. This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
  2. WARNING – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will   not fit the outlet, have a proper outlet installed by a qualified electrician.
  3. This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated in sketch A in Figure 20. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

Symbols:

| Power On/Off
---|---
| ECO/MAX/DRY Mode

SPECIFICATIONS

Product iCARPET SERIES
Voltage 120V, 60Hz
Current 11A
CWT Capacity 2L
DWT Capacity 1.5L
  • All data and technical instructions of this manual are based on results from lab tests of Tineco or designated third parties. The company reserves all rights for final explanations.

Disposal

  • Accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil

OVERVIEW

Note:
Accessories may vary between markets. If you require more accessories, please go to  www.tineco.com or store.tineco.com.

  1. Cater Spray Trigger
  2. ack Carry Handle
  3. Cord Wrap
  4. Dirty Water Tank Release Pedal
  5. Recline Pedal
  6. ECO/MAX/DRY Mode
  7. Power On/Off
  8. Tube
  9. Digital Display
  10. Clean Water Tank Handle
  11. Clean Water Tank (CWT)
  12. Dirty Water Tank Handle
  13. Dirty Water Tank (DWT)
  14. Brush Roller Cover Release Button
  15. Hose Connection Port Cover
  16. Brush Roller Cover
  17. Carpet Deodorizing & Cleaning Solution
  18. Cleaning Tool
  19. 2 in 1 Nozzle
  20. Sponge Filter
  21. Brush Cover Scraper
  22. Accessory Hose
  23. ECO Mode
  24. DWT Full or Blocked
  25. CWT Empty
  26. Tineco Logo
  27. MAX Mode
  28. Brush Roller Tangled Indicator
  29. Dry Mode

Fig.A

OVERVIEW
OVERVIEW

ASSEMBLY

How to Assemble/Disassemble

  • To assemble the handle, insert it into the appliance until you hear a click. Fig.B-1

  • In the event that the handle need to be disassembled, press the spring to release the handle with a tool (like a screwdriver) and lift the released handle from the appliance. Fig.B-2

  • Wrap the power cord around the cord hooks for convenient storage. **Fig.B-3

**

Clean Water Tank

  • Press the CWT handle to remove it. Fig.B-4
    ASSEMBLY

  • Open the tank cap, add two bottle caps of solution to the CWT then fill with tap water to the Max line and tightly close the cap. **Fig.B-5

Note:
** Only use water under 140°F/60°C. DO NOT USE HOT WATER.

  • Install the Clean Water Tank into the appliance. You should hear a “Click” if done correctly. **Fig.B-6

**

Dirty Water Tank

  • Install the Dirty Water Tank into the appliance. You should hear a “Click” if done correctly. **Fig.B-7

**

Accessory Hose & 2 in 1 Nozzle

  • Choose suitable brush head according to the usage scenario. Fig.B-8

  • Pull it up to uncover the accessory connection port. Fig.B-9

  • Insert the hose end into the port. You should hear two “Clicks” if done correctly. **Fig.B-10

**

OPERATION

Preparing for Use (Appliance)

  1. Unwrap the power cord and plug into an Electrical outlet. Fig.C-1

  2.  Step on the recline pedal to recline the unit for cleaning position. Fig.C-2

  3. Press the button and the appliance will start in ECO mode by default. Press it again to turn off the appliance. Switch between ECO, MAX and DRY mode by pressing the button. Fig.C-3
    ASSEMBLY

  4. Hold the trigger to spray water in ECO/MAX mode. While in Dry mode, no water will spray when pulling the trigger. Fig.C-4

  5. In ECO/MAX/DRY mode, the appliance will stop working when put uprightly and start running again when you recline. Fig.C-5
    ASSEMBLY

  6. Grip the back carry handle to lift or move appliance. Empty CWT and DWT after each use. Fig.C-6
    ASSEMBLY

Note:

  • The carpet cleaner differs from the traditional vacuum cleaner.
  • In all modes, it blows hot air, whose temperature is 70-80°C. * Appropriate temperature is conducive to dissolve the dirtand helps surface tant in the solution to decompose the dirt.
  • Take a spot test on a small and marginal area of the carpet for colorfastness. Gently rub surface with a damp white cloth. Then wait ten minutes and check for color removal or bleed with a white paper towel.
  • During use, don’t keep the appliance at a resting position for a long time.

Preparing for Use (Accessory Hose & 2 in 1 Nozzle)

  1. Attach the accessory hose, stand the appliance upright and ensure that it is power on (if not, press the button), the appliance will enter in ACCESSORY Mode, the appliance will stop working when you recline. Fig.C-7
    ASSEMBLY

  2. Store the accessories in the bag after use. Fig.C-8
    ASSEMBLY

Note:

  • Do not vacuum foamed liquid.
  • Keep sharp objects away from the digital display screen to avoid scratches and scrapes

Indicator

When in Use

  • Illuminated:
    ECO mode

  • Illuminated:
    MAX mode

  • Illuminated:
    DRY mode

  • Illuminated
    simultaneously:
    ACCESSORY mod

  • Indicator blinking:
    CWT is empty.

  • Indicator blinking:
    DWT is full or not
    installed, or the
    channel has a
    blockage.

  • Indicator blinking:
    brush roller cover is
    not installed or brush
    roller has a blockage.

MAINTENANCE

Note:

  • For optimal performance and to prevent odors, always clean and dry DWT, filters, brush roller, brush roller cover, 2 in 1 nozzle completely after each use.
  • Please make sure each part is installed correctly or the appliance may not work properly.
  • After maintenance, place the appliance vertically. Do not expose the appliance to direct sunlight, and store it indoors in a dry place.

Main Body

  1. To reduce the risk of injury, switch off before performing maintenance. Fig.D-1
    ASSEMBLY

  2. Use a cloth to clean the surface with a neutral detergent. The cloth should be dry to prevent water from entering the appliance. **Fig.D-2

**

Dirty Water Tank

  1. When dirty water reaches the Max line, the appliance will stop working and show a reminder on the display.
  2. Step on the recline pedal and press the DWT handle to remove it.
  3. Pull up the tank lid and mesh filter to empty the DWT. Use the cleaning tool to remove remaining debris. Rinse the inside of the DWT & tank lid & floater & mesh filter and place back into the appliance. Fig.D-3
    ASSEMBLY

Note:

  • Check if the floater is in good condition and press it to the bottom.

Sponge Filter

  1. Remove the DWT, take the filter out and wash it after each use. Fig.D-4

  2. Reinstall. Fig.D-5

  • A spare sponge filter is provided for your replacement.

Brush Roller Cover

  1. Press brush roller cover release button on the cover and pull upward to remove. Fig.D-6

  2. Rinse with water. Use the provided cover scraper to clean the gap in the front side to avoid blockages. Fig.D-7
    ASSEMBLY

  3. When replacing, always latch the brush cover into place to avoid leakage. Fig.D-8
    ASSEMBLY

Brush Roller

  1. Remove the brush roller by squeeze the brush roller tab and pulling out. Fig.D-9
    ASSEMBLY

  2. Using the cleaning tool, remove the hair and debris wrapped around the roller and rinse with water. Allow it to dry completely before reinstalling. Fig.D-10
    ASSEMBLY

  3. Remove hair and debris from the brush roller chamber and the opening with a tissue or a damp cloth. Fig.D-11
    ASSEMBLY

  4. Replace the brush roller by inserting the brush roller end into the right side of the holder, then attach the roller tab to the left side to lock into place. Fig.D-12
    ASSEMBLY

  5. Clean the the bristle after each use with the cleaning tool. Fig.D-13
    ASSEMBLY

Accessory Hose & 2 in 1 Nozzle

  1. Press the buttons on both sides to remove the hose. Fig.D-14
    ASSEMBLY

  2. Press the release button to remove the accessory brus h. Fig.D-15
    ASSEMBLY

  3. Remove the top cover and brush head. Fig.D-16
    ASSEMBLY

  4. Rinse with water. Allow it to dry completely before reinstalling. Fig.D-17
    ASSEMBLY

  5. Reinstall. Fig.D-18
    ASSEMBLY

TROUBLESHOOTING

Problem Solution
**** The appliance does not turn on Ensure that the socket is energized and

the power cord is plugged in
Weak suction|

  1. Remove blockages or replace the sponge filter
  2. Clean the mesh filter
  3. .Install brush roller cover correctly

ECO icon: blinks| Stand the appliance upright and tilt again to enter ECO mode
ECO icon and MAX icon blink together| Stand the appliance upright
CWT empty indicator blinking|
Refill CWT
**** DWT full indicator blinking|

  1. Empty the dirty water and then reinstall the DWT
  2. Check if the floater is in good condition and press it to the bottom
  3. Remove blockages

**** Brush roller tangled indicator blinking|

  1. Remove blockages 2.Install brush roller cover correctly

Note:

If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

WARRANTY

2-YEAR LIMITED WARRANTY

  • Only applies to purchases made from authorized retailers of Tineco.
  • Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
  • This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED?

  • Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories bought separately come with a 1-year warranty.
  • This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
  • This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?

Tineco shall not be liable for costs, damages or repairs incurred as a result of:

  • Appliances purchased from an unauthorized dealer.
  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
  • Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
  • Use of parts not in accordance with the Tineco Instruction Manual.
  • Use of parts and accessories other than those produced or recommended by Tineco.
  • External factors unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.
  • Repairs or alterations carried out by unauthorized parties or agents.
  • Failing to clear blockage and other hazardous material from the appliance.
  • Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary

WARRANTY LIMITATIONS

  • Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
  • Warranty coverage applies to the original owner and to the original battery only and is not transferable.
  • This limited warranty gives you specific legal rights. You may also have other rights which vary by region.
  • Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the  manufacturer if you have any questions

WARRANTY SERVICE

Register:

  • We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the whole serial number (find it on the back of the appliance). Fig.E-1
    OPERATION

  • Failure to register your product won’t diminish your warranty rights.

How to Claim:

  • Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.
  • All work will be carried out by Tineco or its authorized agency.
  • Any replaced defective parts will become the property of Tineco.
  • Service under this warranty will not extend the period of this warranty

Contact our Customer Service

Hotline: 1-855-292-8864
or Visit Tineco website
www.tineco.com
for expert customer service.

www.tineco.com
1-855-292-8864
Mon. – Fri. 9am – 6pm (CST)

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