Tineco PURE ONE Air Pro Series Smart Vacuum Cleaner Instruction Manual

: June 4, 2024
: Tineco

Tineco PURE ONE Air Pro Series Smart Vacuum Cleaner

Important Safety Instructions

SAVE THESE INSTRUCTIONS Household use only.

When using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING To reduce the risk of fire, electric shock, or injury:

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
For INDOOR use ONLY. Do not use the appliance outdoors, nor in commercial or industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water.
Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
Use only as described in this manual. Use only manufacturer’s recommended attachments.
Do not use with a damaged cord or plug. If appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, return it to a service center.
Do not handle charger, including charger plug, and charger terminals with wet hands.
Do not block openings. Stop use if openings become blocked. Clean and remove any blocked objects according to the manual instructions. 9. Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
Use extra care when cleaning on stairs.
Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use without a filter.
Prevent unintentional activation. Ensure the switch is in the off position before connecting to the battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or powering on the appliance with the switch on may cause accidents.
Disconnect the battery pack from the appliance before making any adjustments, changing accessories, storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
Under improper usage, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical help. Liquid ejected from the battery may cause irritation or burns.
Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not expose a battery pack or appliance to fire or excessive heat. Exposure to fire or temperatures above 266°F (130°C) may cause an explosion.
Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
Always turn off this appliance before connecting or disconnecting the motorized nozzle.
Do not charge or store the appliance outdoors or inside a car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only.
The appliance is only to be used with the unit provided. The plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
Use only with supply unit. This appliance contains batteries that are non-replaceable.
WARNING: For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.

FCC Supplier’s Declaration of Conformity

Tineco / PURE ONE AIR PRO SERIES This appliance complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This appliance may not cause harmful interference, and (2) this appliance must accept any interference received, including interference that may cause undesired operation. Tineco INTELLIGENT, INC. 1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USA WWW.TINECO.COM 1-855-292-8864

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 5cm between the radiator and any part of your body.

Note

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment, such modifications could void the user’s authority to operate this equipment.

IC Note

This appliance contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

this appliance may not cause interference.
this appliance must accept any interference, including interference that may cause undesired operation of the appliance.

– This Class B digital apparatus complies with Canadian ICES-003.
– This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 5cm between the radiator and any part of your body.

Specifications

Product	PURE ONE AIR PRO SERIES
Voltage	14.4V
Rated Power	230W
Dustbin Capacity	0.3L
Charging Time	3-3.5 hrs
AC Input	100-240V~

Disposal

The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
Batteries, chargers, accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil. Do not dispose of chargers into household waste!
If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.

Overview

A. Dust Sensor
B. Dust Empty Release Button
C. Dustbin
D. HEPA Filter
E. Auto/Max Mode
F. Power Button
G. Digital Display

Digital Display

A. Dust Monitoring Loop (Blue to red according to the dust amount)
B. Max Mode
C. WiFi Indicator
D. Air Channel Blocked
E. Battery Level
F. Auto Mode
G.Dust Sensor Malfunction
H. Brush Roller Tangled
I. Tineco Logo

Accessories

Note:

Test an accessory on a small, inconspicuous area before use on sensitive surfaces.
To identify what should be included with your purchase, please refer to the packaging box.
As shown below, there are many components compatible with this model. If you require more accessories, please go to www.tineco.com or store.tineco.com.

| Anti- tangle full-size power brush
Ideal for both hard floors and carpets. Picks up ground-in dirt with no hair wrap.
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| Mini power brush
For vacuuming upholstered furniture, mattresses etc. Vacuums pet hair and removes ingrained dirt.
| 2-in-1 dusting brush
Switches between a wide and a soft brush by pressing the release button. The soft brush is most effective on hard-surface furniture while the wide brush is effective for upholstered furniture, curtains, etc.
| Crevice tool
For corners, nooks, and other hard-to-reach places such as around car seats, picture frames, and cupboards.
| Hair cleaning tool
Use the end with the small blade to remove hair and debris wrapped around the roller. Use the end with the brush to clean the brush window, and the dustbin, as required.
| Soft dusting brush
Angled bristles on a slender, oval-shaped rim provide anti-static, cushioned contact. Suitable for dusting shelves, lighting, delicate surfaces, electronics and more.
| Flexible long crevice tool
Easy to bend, easy to reach tight spots. Suitable for cleaning dust behind and beneath furniture, around refrigerators, and many other tight gaps.
| Multi-angle folding tube
An articulated joint makes it adjustable to allow for flexibility when cleaning from high to low.
| Flexible extension hose
Excellent extension and flexibility to access hard-to-reach spaces; perfect for in-care use. Compatible with all non-motorized Tineco accessories.

**Tube Installation

**

Insert tube.
Insert to the main body

Press the release button to remove the tube.

Brush Installation

Insert the power brush.

Press the release button to remove the power brush.

Charging Dock Installation

Lift up the charging post to the upright postion

Press hard to fix the charging post firmly on the dock.

For easy storage, pull up the charging post and then press down.

Operation

Preparing for Use

Note:

Before the first use, please charge the appliance (see “Charging the Battery”) for 3-3.5 hours in an area where the ambient temperature is between 39.2°F (4°C) and 104°F (40°C)
Select an accessory and attach it to the appliance before use (see “Accessories”).

Press the button to activate the suction. Press it again to turn off the appliance.

The appliance will start in AUTO mode by default. Press the button to switch between AUTO and MAX mode.

Place the appliance and attachments on the charging dock for convenient storage after use.

Cleaning Mode Selection

AUTO Mode

In AUTO mode, the color of dust monitoring loop change according to the amount of dust detected.
The red dust monitoring loop indicates more dust is detected whereas the blue loop indicates less is detected. This mode automatically provides the best cleaning solution.

To enter AUTO mode:
Press the power button to activate the suction.
The default setting on startup is AUTO mode.

When in MAX mode, press the button to enter AUTO mode.

MAX Mode

In AUTO mode, press the MAX mode. button to enter

Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.

APP

- All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site.
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Turn On/Off WiFi

Turn on WiFi: During work, long press the Connect to network. button for 3 seconds to enter Help Center and go to
Turn off WiFi: Long press the button for 20 seconds to turn off.

Emptying the Dustbin

Press the release button on the side of the dustbin to empty the contents.
Charging the Battery

Close and click the dustbin flap back into place.

Charging the Battery

Plug the adaptor into the charging port at the bottom of the dock.

Place the appliance on the charging dock and plug the adaptor into a wall outlet.

Warning:

Only use the Tineco-provided adapter to charge the appliance.
To avoid trip hazards, please place the appliance securely on the charging dock, near a wall during charging.
During long periods of not being used, store the appliance in a cool, dry place. Ensure the battery is fully charged every 3 months.
Do not expose appliance to sunlight or freezing temperature. Recommended temperature range:
39.2°F (4°C)~104°F (40°C).

Runtime

When in AUTO mode, the runtime is approximately 30 minutes. When MAX power is used, the runtime is approximately 10 minutes.
Estimated runtime data was obtained by a Tineco Laboratory using one battery and nonmotorized accessories.

Charging Time

A full charge takes approximately 3-3.5 hours.
Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2°F (4°C) to 104°F (40°C).

Indicator

When in Use

| Max indicator illuminated: Max mode.
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| AUTO indicator illuminated: Auto mode.
| Five solid green lights: full power
| Three solid green lights: medium power
| One solid green light: low power.
| Blinking green light: battery level<5%.
| Blinking green light: battery level<5%.
| Blinking: brush roller has a blockage.
| Blinking: appliance has a blockage, either in the filter or the dustbin.
| Blinking: sensor inside the dustbin is obstructed.
| Illuminated: WiFi has successfully connected.
| Blinking: WiFi is connecting.
| Off: WiFi is not connected, please connect.

During Charging
Successively blinking: charing.

Fully Charged
Battery level: 100%.

Maintenance

Note:

Clean the dustbin and filters after each use.
Wash and dry the HEPA filter every 3 months, replacing it every 12 months.

Dustbin and Mesh Filter

Turn counter-clockwise to remove the mesh filter.

Do not turn the appliance upside down when removing or installing the mesh filter to prevent dust from entering the motor.

The mesh filter can be washed under cold running water and must be completely dry before reinstalling.

After cleaning, install the clean filter back into the main body, then close the dustbin flap.

HEPA Filter

Pull out the HEPA filter (in magnetic design) for cleaning. Do not use

the appliance without first installing the HEPA filte

The HEPA filter can be washed under running water and must be completely dry before reinstalling.

Dust Sensor

To avoid dust accumulation which can affect cleaning performance, wipe the suction mouth with a damp cloth.

Mini Power Brush

Press against the roller end cover downward.

Pull out the brush roller.

Remove the debris wrapped around the roller with the Tineco Hair Cleaning Tool.

Fully reinsert the brush roller at an angle and push upward until it clicks securely back into place.

Brush Roller

With the power off, slide the switch to open the brush roller end cover, and rotate it counter-clockwise to pull out the brush roller.

After removing the brush roller, gently clean the brush window, suction mouth and the row of plastic teeth.

Fully reinsert the brush roller into the brush window and the end cover can be rotated counter-clockwise until it clicks securely back into place.

Warning:

The power brush contains electrical components which must not be soaked or washed with water.
To reduce the injury, do not touch the brush roller while the appliance is in working condition.

Troubleshooting

Problem	Possible cause	Solution
The appliance does not turn on	No power	Charge the battery
Auto protection for overheating	Restart after cooling down
The appliance is blocked (i.e. the tube, suction mouth or some other parts)

Check and remove blockages
Weak suction power| Dustbin and filters are full| Clean the dustbin and filters
The appliance is blocked (i.e. the tube, suction mouth or some other parts)| Remove blockages
The brush roller tangled with hairs or fibers| Clean the brush roller
Battery won’t charge| The adaptor is not correctly inserted| Reinsert the adaptor correctly
The adaptor is not designed for this appliance| Use the original adaptor
Brush roller tangled indicator blinking| The brush roller is blocked| Remove blockages
Air channel blocked indicator blinking (with a beep)| The appliance is blocked, or full of dust in filter and dustbin| Remove blockages
Dust sensor malfunction indicator blinking| The sensor inside the dustbin is blocked| Clean the dust on the inner sensor
WiFi indicator is off| WiFi is not connected| Follow the in-app guide to connect to WiFi
LED loop blinking with a beep| The adaptor is not designed for this appliance| Use the original adaptor
Auto protection for overheating| Restart after cooling down
Abnormal motor sounds| The appliance is blocked (i.e. the tube, suction mouth or some other parts)| Remove blockages

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

Warranty

2-YEAR LIMITED WARRANTY

Only applies to purchases made from authorized retailers of Tineco.
Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED?

Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual.
Motorized accessories and battery bought separately come with a 1-year warranty.
This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?

Tineco shall not be liable for costs, damages or repairs incurred as a result of:

Appliances purchased from an unauthorized dealer.
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
Use of parts not in accordance with the Tineco Instruction Manual.
Use of parts and accessories other than those produced or recommended by Tineco.
External factors unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.
Repairs or alterations carried out by unauthorized parties or agents.
Failing to clear blockage and other hazardous material from the appliance.
Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.
Reduction in battery discharge time due to battery age or use.

WARRANTY LIMITATIONS

Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
Warranty coverage applies to the original owner and to the original battery only and is not transferable.
This limited warranty gives you specific legal rights. You may also have other rights which vary by region.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.

WARRANTY SERVICE

Register: We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com)) and enjoy exclusive benefits. To register, please enter the whole serial number (found on the base of the main body). Failure to register your product won’t diminish your warranty rights.

How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.
All work will be carried out by Tineco or an authorized agent. Any replaced defective parts will become the property of Tineco. Service under this warranty will not extend the period of this warranty.