DIMPLEX ETM20-AU Eltham Suite Owner’s Manual

DIMPLEX ETM20-AU Eltham Suite

IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE.

Important Safety Advice

When using electrical appliances, basic precautions should be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

• If the appliance is damaged, check immediately with the supplier before installation and operation.
• Do not use this appliance in the immediate surroundings of a bath, shower or swimming pool.
• Do not use outdoors.
• Do not use this heater if it has been dropped.
• Do not use this heater if there are visible signs of damage
• Use this heater on a horizontal and stable surface.
• This appliance must not be located immediately above or below a fixed socket outlet or connection box.

WARNING: The appliance carries

• The Warning Symbol indicates that it must not be covered or has a Do not cover label. Do not cover or obstruct in any way the heat outlet grille located above the flame window on the appliance Overheating will result if the appliance is accidentally covered. Do not place material or garments on the appliance, or obstruct the air circulation around the appliance, for instance by curtains or furniture, as this could cause overheating and a fire risk.

• In the event of a fault unplug the heater. Unplug the appliance when not required for long periods. The supply cord must be placed on the right-hand side of the heater away from the heat outlet underneath the appliance.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
  Cleaning and user maintenance shall not be made by Children.

• Children shall not turn on/off the appliance.

• The appliance must be positioned so that the plug is accessible.

• Although this appliance complies with safety standards, we do not recommend its use on deep pile carpets or on the long hair type of rugs.

• If the supply cord is damaged it must be replaced by the manufacturer or service agent or similarly qualified person in order to avoid a hazard.

CAUTION

• In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

Technical Information

• Model No: ETM20-AU, ATC20-AU

Heat Output

• 230V
• 240V

with electronic room temperature control

General

• Unpack the heater carefully and retain the packaging for possible future use, in the event of moving or returning the fire to your supplier.
• The fire incorporates a flame effect, which can be used with or without heating, so that the comforting effect may be enjoyed at any time of the year. Using the flame effect on its own only requires little electricity.
• Before connecting the heater check that the supply voltage is the same as that stated on the heater.

Please note: Used in an environment where background noise is very low, it may be possible to hear a sound that is related to the operation of the flame effect. This is normal and should not be a cause for concern.

Electrical Connection

WARNING: THIS APPLIANCE MUST BE EARTHED

• This heater must be used on an AC ~ supply only and the voltage marked on the heater must correspond to the supply voltage.
• Before switching on, please read the safety warnings and operating instructions.

Controls

A

| |

–

|

Power / Standby

| Press once to turn the product ‘ON’.

Press a second time to put the product into ‘STANDBY’

(When returning from ‘STANDBY’ mode the product will return to previous settings unless the product has been unplugged, in which case it will reset to factory settings)

B

| | | Sleep Timer| Press multiple times to change the ‘SLEEP TIMER’ in 0.5 hr increments from 0.5 hr to 8.0 hr before turning it off. The remaining time on the ‘SLEEP TIMER displays. (This icon is Green in Colour)

C

|

| Flame Effect| ‘FLAME EFFECT’ button cycles the unit sequentially through the 4 settings, LOW FLAME, HIGH FLAME, DEMO MODE and OFF.
f1| Low Flame| This setting will run the flame effect at a low brightness level. (The display will show F1)
f2| High Flame| This setting will run the flame effect at a high brightness level. (The display will show F2)
fp| Demo Mode| This setting will slowly pulse the flame effect between low and high brightness. (The display will show

FP)

–| Off| This will turn the flame effect off. If the heater is running, the display will activate and remain active to

read the set temperature and show if the product is on LOW HEAT/ HIGH HEAT/COOL BLOW.

D

|

| Log Effect| ‘LOG EFFECT’ button cycles the unit sequentially through the 3 settings, ‘PULSING LOGS, STATIC LOGS and OFF.
Lp| Pulsing Logs| This setting will make the logs pulse. (The display will show FP)
LS| Static Logs| This setting will make the logs stay lit. (The display will show FS)
–| Off| This setting will turn the logs off.

E

| |

–

|

On / Off

| This button cycles the top light ‘On’ and ‘Off’.

F

|

|

Heat

| ‘HEAT’ button cycles the unit sequentially through the 4 settings: LOW HEAT, HIGH HEAT, COOL BLOW

and OFF. The heat setting will be indicated by an icon in the floating display see Fig.1.

When the flame effect is ‘ON’ the floating display will turn off after 5 seconds, however if the heater is being used independently of the flame effect, the low heat or high heat icon will appear continuously in the floating display.

|

Low Heat

| This setting will run the heater at ‘LOW HEAT’ this setting will be indicated by the ‘LOW HEAT’ icon and the letters ‘LO’ appearing in the display.

(This icon is Orange in Colour)

| High Heat| This icon in the floating display indicates ‘HIGH HEAT’ this setting will be indicated by the ‘HIGH HEAT’

icon and the letters ‘HI’ appearing in the display. (This icon is Red in Colour)

| Cool Blow| This icon in the floating display indicates ‘COOL BLOW’ this setting will be indicated by the ‘COOL

BLOW’ icon and the letters ‘CB’ appearing in the display. (This icon is Blue in Colour)

–| Off| This switches the heater and blower ‘OFF’, no icon will be displayed in the floating display. Note the

blower will run for 10-20 seconds after being turned off this is to ensure the product cools down safely.

G

|

|

–

|

Temp Down

| Press multiple times to lower the heater temperature in 10C increments. The lowest temperature that can be set is 50C.

Note: Once you stop at your desired temperature this will flash 3 times, then the display will show the

room temperature as detected by the product. If the set temperature is lower than the detected room temperature the heater will not activate.

H

| |

–

|

Temp Up

| Press multiple times to increase the heater temperature in 10C increments. The highest temperature that can be set is 370C.

Note: Once you stop at your desired temperature this will flash 3 times, and then the display will show the

room temperature as detected by the product. If the set temperature is lower than the detected room temperature the heater will not activate.

User Modes

Mode Name /Description| Action (Actions cannot be input by remote control)
---|---
Change Celsius (0 C) to Fahrenheit (0 F)| Press both Temp+ (  ) and Temp– ( ) on the unit and hold until a beep is heard and the display flashes. (To revert back to Celsius repeat this action)
Disable/Enable Heat Options| Hold both Heat (  ) and Flame ( ), on the unit, for 2 seconds, when the heater has been disabled the display will read “–” and beep. To enable heat repeat this action.

Remote Control

The maximum range of use is ~ 5metres.

NOTE

• It takes time for the receiver to respond to the transmitter.
• The receiver for the remote control is located in the display, aim the remote control in this direction when inputting commands. Do not press the buttons more than once within two seconds for correct operation.

Battery Information

1. To activate the remote control remove the clear battery isolation strip at the base of the remote control, which is used to ensure your remote control reaches you fully charged.
2. To replace the remote control battery, turn over the remote control, and follow the diagram embossed on the remote control
3. Only use CR2025 or CR2032 size of batteries.

WARNING:  KEEP BATTERIES OUT OF REACH OF CHILDREN

1. Swallowing may lead to serious injury in as little as 2 hours or death, due to the chemical burns and potential perforation of the oesophagus.
2. If you suspect your child has swallowed or inserted a button battery immediately call the 24-hour Poisons Information Centre on 13 11 26 (in Australia) or 0800 764 766 (in New Zealand) for fast, expert advice.
3. Examine devices and make sure the battery compartment is correctly secured, e.g. that the screw or other mechanical fastener is tightened. Do not use it if the compartment is not secure.
4. Dispose of used button batteries immediately and safely. flat batteries can still be dangerous.

Tipping Restraint

WARNING

• FALLING OR TRIPPING APPLIANCES CAN CAUSE INJURY OR DEATH TO YOUNG CHILDREN, PLEASE ENSURE CHILDREN DO NOT CLIMB, HANG OR STAND ON THIS PRODUCT.
• THE APPLIANCE IS PROVIDED WITH A TIPPING RESTRAINT, THIS RESTRAINT IS NOT A SUBSTITUTE FOR PROPER ADULT SUPERVISION. THIS RESTRAINT MAY PROVIDE PROTECTION AGAINST TIPPING FURNITURE.
• DO NOT ALLOW CHILDREN TO CLIMB ON FURNITURE. FAILURE TO DETACH THIS RESTRAINT BEFORE MOVING FURNITURE MAY RESULT IN INJURY AND DAMAGE.
• This product is provided with a ‘Tipping Restraint Kit’ as shown in Fig 3, to prevent the product from accidentally tipping. Instructions are supplied with this kit please follow these instructions carefully.
• This accessory is intended to improve the safety of the product.

Corner Unit Assembly

NOTE:  will not appear if it is not applicable.

Some of our suites are designed to be used in a corner in which cases the suite will require some assembly, please follow the following steps:

1. Assemble the top of the mantel to the rear support using the supplied hardware.
2. Using the supplied hardware assemble the top and rear support assembly to the main fireplace body.

Thermal Safety Cut-out

• The built-in overheat cut-out switches off the appliance automatically in the event of a fault! Should this occur switch off the appliance or disconnect the mains plug from the socket.
• Remove any obstructions which may have caused the overheating. After a short cooling down phase, the appliance is ready for use again! If the fault should occur again, contact your local dealer!

WARNING: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

Maintenance

WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE ATTEMPTING ANY MAINTENANCE.

Light Emitting Diode

• This fire is fitted with LED (Light Emitting Diode) lamps. These LED lamps are maintenance-free and should not require replacing during the life of the product.

Cleaning

WARNING

• ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER.
• For general cleaning use a soft clean duster – never use abrasive cleaners. The glass viewing screen should be cleaned carefully with a soft cloth.
• DO NOT use proprietary glass cleaners.
• To remove any accumulation of dust or fluff the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater.

WARNING: do not operate the product without the grille and outer glass in position as this may affect the operation of the heater.

Recycling

At the end of the electrical product’s useful life, it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.

After Sales Service

Should you require after-sales service or should you need to purchase any spares, please contact the retailer from whom the appliance was purchased or contact the service number relevant to your country on the warranty card. Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service. Please retain your receipt as proof of purchase.

Glen Dimplex Australia

• 8 Lakeview Drive,
• Scoresby,
• VIC 3179,
• Australia
• www.dimplex.com.au
• sales@glendimplex.com.au
• Ph: 1300 556 816
• Fax: 1800 058 900

Glen Dimplex Australasia Ltd.

• 35 Harris Road,
• East Tamaki,
• Auckland
• New Zealand
• www.dimplex.co.nz
• sales@glendimplex.co.nz
• Ph: 0800 666 2824
• Fax: 09 274 8472

© Glen Dimplex Heating & Ventilation.
All rights reserved. Material contained in this publication may not be reproduced in whole or part, without prior permission in writing of Glen Dimplex Heating & Ventilation.

References

• Welcome to Dimplex New Zealand | Dimplex
• Welcome to Dimplex Australia | Dimplex

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