Sunbeam App User Guide

June 3, 2024
Sunbeam

Sunbeam logo

DURACERAMIC™
FRYPAN
User Guide
FP6000

Sunbeam App

Important instructions retain for future use.

Sunbeam’s Safety Precautions

SAFETY PRECAUTIONS FOR YOUR DURACERAMIC™ FRYPAN.

  • Use your frypan at least 200mm away from walls and curtains.
  • Do not immerse the control probe in water.
  • If using a plastic spatula do not leave in the cooking vessel when hot.
  • The frypan must only be used with the control probe provided.
  • Avoid using on metal surfaces e.g. sink, hotplates.
  • Remove the control probe before cleaning the frypan.
  • After cleaning the frypan ensure that the control probe Inlet area is completely dry before using it again.

Sunbeam is very safety conscious when designing and manufacturing consumer products, but it is essential that the product user also exercise care when using an electrical appliance. Listed below are precautions that are essential for the safe use of an electrical appliance:

  • Read carefully and save all the instructions provided with the appliance.
  • Always turn the power off at the power outlet before you insert or remove a plug. Remove by grasping the plug – do not pull on the cord.
  • Turn the power off and remove the plug when the appliance is not in use and before cleaning.
  • Do not use your appliance with an extension cord unless this cord has been checked and tested by a qualified technician or service person.
  • Always use your appliance from a power outlet of the voltage (A.C. only) marked on the appliance.
  • Children should be supervised to ensure that they do not play with the appliance.
  • Use well away from walls and curtains.
  • Do not block or cover the air vents on the top (back/ sides) of the oven.
  • Do not use in confined spaces.
  • Never leave an appliance unattended while in use.
  • Do not use an appliance for any purpose other than its intended use.
  • Do not place an appliance on or near a hot gas flame, or electric element, or on a heated oven.
  • Do not place it on top of any other appliance.
  • Do not let the power cord of an appliance hang over the edge of a table or bench top or touch any hot surface.
  • Do not operate any electrical appliance with a damaged cord or after the appliance has been damaged in any manner. If damage is suspected, return the appliance to the nearest Sunbeam Appointed Service Centre for examination, repair or adjustment.
  • For additional protection, Sunbeam recommends the use of a residual current device (RCD) with a tripping current not exceeding 30mA in the electrical circuit supplying power to your appliances.
  • Do not immerse the appliance in water or any other liquid unless recommended.
  • Appliances are not intended to be operated by means of an external timer or separate remote control system.
  • This appliance is intended to be used in households and similar applications such as staff kitchen areas in shops, offices, and other working environments; farmhouses; by clients in hotels, motels, and other residential-type environments; bed and breakfast type environments.
  • Refer to tare and Cleaning’ section for details concerning precautions during use maintenance.
  • Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
  • Keep the appliance and its cord out of reach of children less than 8 years old.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

Hot Surface Do Not Touch
This symbol indicates the temperature of accessible surfaces may be high when the appliance is operating and for some time after use.

If you have any concerns regarding the performance and use of your appliance, please visit www.sunbeam.com.au or contact the Sunbeam Consumer Service Line. Ensure the above safety precautions are understood.

Features of your Sunbeam DuraCeramic™ Frypan

Sunbeam App - Fig 1

Temperature Setting Guide

Trigger-Release Control Probe
The heat control probe is thermostatically controlled to deliver perfect cooking control. The indicator light switches ‘on’ when it is heating. When the frypan has reached the desired temperature the indicator light switches off. The indicator light will then cycle ‘on’ and ‘off’ as the thermostat maintains the set temperature. The heat control probe is ergonomically designed with a handy trigger release. Simply hold the probe and squeeze the trigger with your thumb to remove it.
The settings on the dial represent the following temperatures approximately. Pre-heat your frypan to MAX setting then change to your desired setting.

  DIAL SETTING ” CELCIUS (approx) USES TEMPERATURE
MIN 50°C – 70°C Keeping food warm LOW
MIN/MED 80°C – 105°C Simmering, slow cooking
MED 120°C – 140°C Pan-frying MEDIUM
MED/MAX 150°C – 175°C Shallow frying, roasting
MAX 190°C – 210°C Searing and sealing HIGH

Note: The temperature settings are a guide only and may require adjustment to suit various foods and individual tastes. When the dial is set to a MIN setting, it is quite normal for food to stop and start bubbling, as the thermostat maintains the selected temperature.

Usage Instructions

Before First Use
Before using your frypan for the first time, remove all packaging and promotional materials from the product and control probe. With the control probe detached, wash with warm soapy water using a mild household detergent.
Rinse thoroughly and dry. Make sure the interior of the probe inlet is fully dry.
Note: Do not immerse the heat control probe in water or any other liquid.

Seasoning
A little extra preparation before first use will get the most out of your DuraCeramic™ Frypan.
Following these steps will properly season your freeware, ensuring superior food release and fast, easy cleanup.

  1. Spread 1 tablespoon oil (canola or vegetable) onto the base and sides of the frypan using a paper towel or soft cloth to evenly coat the surface.
  2. Heat on MIN temperature for 20 mins (or until the frypan starts to smoke).
  3. Tun off then let the frypan cool to room temperature and wipe away excess oil.
    Do not wash.

Repeat the seasoning process every 4-6 months for optimum performance. Scan QR code to watch a video of the seasoning process.

https://qrco.de/bdAxVb

Using your Frypan

  1. Place on a flat, level, heat-resistant surface.

  2. Insert the control probe fully into the probe inlet of the frypan.

  3. Plug the cord into a 230-240V power outlet and turn the power on.

  4. Preheat the frypan on MIN/MED setting. Then set the control probe dial to the desired temperature setting. Refer to page 7 for the temperature guide. waiting on Front
    Cover from Energi
    Note: The thermostat light on the control probe indicates the temperature at which the dial is set. The light will remain on until the set temperature has been reached and then will cycle on and off throughout the cooking. This will ensure that the frypan maintains the correct temperature. On the initial heating of the frypan, it is recommended that the temperature be allowed to cycle (the light cycling on and off) several times. This will help the cooking surface to adjust to a more accurate cooking temperature.

  5. After you have completed cooking, turn the power OFF and unplug from the power outlet.
    Note: Ensure the cord is kept well away from the frypan when in use.

Caution: Do not touch the frypan when in use. Avoid touching hot surfaces. Take care when removing food from the frypan. Do not transport the frypan when it is hot.

Care & Cleaning

Use heat-resistant plastic or wooden or silicone utensils when cooking in the frypan. Avoid using sharp or metal objects as these may scratch the surface. Do not cut food on top of the cooking surface. Do not leave plastic utensils in contact with the cooking surface while in use.

To clean after use
Always turn the power off and remove the plug from the power outlet and the control probe from the probe inlet before cleaning. Allow the frypan to cool before cleaning.

DuraCeramic™ coating

Due to the natural properties of ceramic coating, your DuraCeramic™ frypan requires gentle handling and cleaning. When cleaning the DuracCeramic™ coating, do not use metal (or another abrasive scourer). It is important to let the frypan cool down. Do not immediately immerse in water. Wipe the bottom of the pan using a damp paper towel to remove residue on the frypan. With the control probe detached and the pan completely cool, wash the pan with warm soapy water using a mild household detergent. Rinse thoroughly and dry the frypan with a soft cloth before storing. Make sure the interior of the probe inlet is fully dry
Staining
When using high-pigmented ingredients such as turmeric, curry, soy sauce, and tomato sauce, some staining may occur. When cooking, always start to use low or medium heat before adding food to the pan. High heat can cause the food to stick, discolor or damage the natural properties of the ceramic coating. Stubborn food residue may be removed or reduced by rubbing the ceramic coating with a cream cleanser or a paste of bicarbonate of soda and water using a clean cloth.

Heat Control probe
If cleaning is necessary, wipe over with a damp cloth.
Note: The control probe must be removed before the frypan is cleaned and the control probe inlet must be dried before the frypan is used again.

Important: Do not immerse the control probe in water or any other liquid. Store the control probe carefully. Do not knock or drop it as this can damage the probe.
Glass Lid
Wash the lid in warm soapy water using a soft sponge, rinse and dry thoroughly. Alternatively, wash the lid in a dishwasher.
Storage
Store the control probe carefully in a safe place. Do not knock or drop it as this can damage the probe.
If damage is suspected, return the control probe to your nearest Sunbeam Service Centre for inspection.

Cooking Guide

Pan frying: Suitable for eggs, omelets, bacon, sausages, steaks, and chicken pieces. Preheat to MED setting with a little oil to add flavor. Non- stick cooking surfaces do not require a large amount of oil. Steaks should only be turned once during cooking.

Shallow frying: Suitable for vegetable pieces e.g roast pumpkin and potato, and crumbed food. Preheat on MED setting with sufficient oil so that the food is half immersed. Cook food with the lid off.
Sautéeing : Preheat on MED setting with a little oil to add flavor.

Stir-frying
Food is cooked quickly, over high heat and vegetables retain their flavor and crispness. For best results and even cooking, cut food into even-sized, smaller pieces.

  1. Preheat the frypan on MIN/MED setting with a little oil.
  2. Slice meat into strips. Coat meat in a little oil and stir-fry in batches until browned. This prevents the meat from stewing.
  3. Add vegetables and seasoning, stirring continuously. Vegetables that take longer to cook, such as carrots, should be cooked first, adding the other ingredients later. Cook until the vegetables are crisp. Return the meat back into the pan when the vegetables are almost cooked. The lid can be in a position in the last few minutes of cooking.

Roasting
Meat and poultry: The frypan is ideal for roasting meat and poultry, as the meat retains the flavor and juices.

  1. Preheat the frypan to MED/MAX setting. Use only a small amount of oil for less fatty joints and no oil for fattier joints of waiting on the Front Cover from Energi meat.
  2. Brown and seal the meat on all sides and position the lid.
  3. After browning, turn the dial to MED setting to cook the meat as desired. Turn meat occasionally during cooking to ensure even cooking.
  4. Remove meat from the pan and cover with foil. Allow meat to rest for 5-10 minutes, meanwhile, you can make gravy from the juices in the frypan.

Roasting times:
Note : These times are for well done. Reduce the times to suit personal taste.

PORK 30-40 minutes per 500g after browning.
VEAL 30-40 minutes per 500g after browning.
BEEF 20-25 minutes per 500g after browning.
LAMB 25-30 minutes per 500g after browning.
CHICKEN 30-35 minutes per 500g after browning.

Vegetables: Cut into even-sized pieces. Add to the frypan 45-60 minutes before serving. For crisper vegetables, remove the meat and increase the heat for the last few minutes of cooking.

Recipes

All recipes have been specifically created and tested by the Sunbeam Test Kitchen for the frypan. For some recipes, it may be required to cook food in batches.

Corn Fritters
Makes approx. 20
1 cup self raising flour
½ teaspoon bicarbonate soda
½ teaspoon sweet paprika
½ teaspoon ground coriander
²⁄³ cup buttermilk
2 eggs
2 cups corn kernels
1 small red capsicum, diced finely
3 small green onions, sliced
2 tablespoons chopped fresh parsley
1 tablespoon chopped fresh coriander
Sea salt and freshly ground black pepper
Olive oil
Tomato chili jam, to serve

  1. Combine flour, soda, and paprika in a bowl; whisk through buttermilk and eggs to form a batter.
  2. Combine corn, capsicum, green onions, parsley, and coriander in a large bowl. Stir through the batter; season with salt and pepper.
  3. Heat the frypan on the MED/MAX setting. Drizzle a little olive oil in a frypan and spoon tablespoonfuls of mixture into the pan. Cook fritters for 2-3 minutes on each side until golden.
  4. Serve with tomato chili jam if desired.

Beef Stroganoff
Serves 4
2 tablespoons plain flour
1 kg beef strips
2 tablespoons olive oil
2 small cloves garlic, crushed
¼ cup tomato paste
1 cup beef stock
250g button mushrooms, sliced
¹⁄³ cup sour cream
Salt and freshly ground black pepper

  1. Dust beef in flour, shaking off excess flour. Heat oil in a frypan on MED setting; cook beef in batches until browned.
  2. Return all beef to the pan and add the remaining ingredients, except sour cream. Cover and cook on MIN/MED setting for about 45 minutes or until the beef is tender.
  3. Stir with sour cream. Season with salt and pepper. Serve with buttered noodles.

Gyoza (Japanese Dumplings)
Makes approx. 50

150g pork mince
150g chicken mince
2 tablespoons kecap Manis (sweet soy)
1 teaspoon sugar
1 tablespoon mirin
1 egg
2 teaspoons sesame oil
2½ cups Chinese cabbage, shredded finely
¹⁄³ cup finely chopped water chestnuts
4 green onions, chopped finely
50 sheets gow gee wrappers
vegetable oil for pan frying
Dipping Sauce
2 tablespoons kecap manis
1 tablespoon black vinegar

  1. Combine all ingredients in a bowl and mix well.

  2. Lay several sheets of gow gee wrappers out onto a benchtop. Have a tray lined with baking paper ready to place the prepared gyoza onto.

  3. Place a rounded teaspoon of filling into the center of the wrapper. Moisten the edges with a little water. Fold the wrapper over the filling but before sealing carefully
    pleat on one side. The pastry will look plain on one side but have a small pleat on the other. Gently press the pastry to seal. Repeat with the remaining wrappers.

  4. Heat the frypan on the MED/MAX setting. Heat 1 tablespoon of oil in the frying pan and place the dumplings, in batches, into the pan, pleat side up. Cook until the dumplings are golden on the bottom. Do not turn. Carefully pour enough water in the frying pan so that the dumplings are half covered. Place the lid on the frypan and cook, covered for 1 minute. Remove lid and cook, uncovered, until all the water has evaporated. Remove from pan, and repeat with remaining dumplings.
    Note: The water should be simmering the entire time. If this does not happen increase the heat to the MAX setting.

  5. Serve with dipping sauce.
    Tip: Kecap Manis, mirin, and black vinegar are available at Asian grocery stores, or in the international section of supermarkets.

Pan Fried Chicken Breast with Salsa Verde
Serves 6
1-2 tablespoons olive oil
6 chicken breast fillets
Salsa Verde
1 cup fresh flat-leaf parsley
½ cup dill
½ cup fresh mint leaves
2 cloves garlic
1 tablespoon small capers
1 tablespoon grated lemon rind
Sea salt and freshly ground black pepper
¾ cup extra virgin olive oil

  1. Heat frypan on MED/MAX setting. Add oil and cook chicken, uncovered, until browned on both sides and cooked through. Remove from heat and serve with Salsa Verde.
  2. To make the Salsa Verde, blend or process all ingredients until a chunky sauce texture is achieved.
    Tip: Salsa Verde also goes very well with pan-fried fish fillets.

Pan Fried Fish with Garlic and Lemon
Serves 4
4 (800g) white fish fillets
2 tablespoons olive oil
2 cloves garlic, crushed
2 tablespoons lemon juice
2 eschalots, minced
¼ cup shredded fresh basil leaves Sea salt and freshly ground black pepper Steamed new potatoes or mash, to serve Steamed broccolini, to serve sitting on Front

  1. Place fish in a shallow baking dish. In a small bowl combine the garlic, lemon juice, eschalots, basil, salt, and pepper, and mix well.

  2. Pour marinade over fish and allow to sit at room temperature for 20 minutes.

  3. Heat frypan on MAX setting. Add oil and cook fish for 3-5 minutes on both sides until just cooked through.
    Note: Cooking time will vary depending on the thickness of each fillet.

  4. Serve fish with potatoes and steamed broccolini.

Spanish Paella
Serves 6-8
2 small raw blue swimmer crabs
8 large green prawns
8 small black mussels
3½ cups fish/chicken stock
1 teaspoon saffron threads
180g chorizo sausage, sliced
200g chicken thighs, halved
1 tablespoon extra virgin olive oil
1 medium onion, chopped finely
1 clove garlic, crushed
¼ teaspoon smoked paprika
1 x 400g canned tomatoes
1½ cups Arborio or Spanish rice
300g whole pipis, purged
½ cup frozen peas
1 small roasted red capsicum, sliced

  1. Remove the flap from the undersides of the crabs then flip the crab over. Place your thumb under the shell between the two back legs and slowly pull the shell away from the body. Discard. Remove the feather-like gills and front feelers and discard them. Carefully rinse the crab if needed – do not put it under running water. Using a sharp knife cut the body in half; then cut between the smaller legs to make 4 pieces. Crack the large nippers with crab crackers; this will help the heat get into the shell.
  2. Peel four of the prawns and devein. Leave the other four whole for presentation. Clean and de-beard mussels.
  3. Place stock and saffron in a saucepan and heat gently to infuse. Cover and keep warm.
  4. Heat the electric frypan on the MED/MAX setting. Cook chorizo in a pan until golden; drain on paper toweling.
  5. In the same pan cook the chicken thighs and whole prawns in chorizo oil until just cooked through; set aside. waiting on Front Cover from Energi
  6. Reduce heat to MED setting and add extra virgin olive oil, if needed, in an electric frypan and cook onions and garlic until the onions are translucent; add paprika and cook for a further 30 seconds.
  7. Add tomatoes and cook on the MED setting for 2-3 minutes. Add rice and cook, stirring until well coated. Add stock and stir to combine. Reduce heat to MIN/MED  setting and cook, covered for 10 minutes.
  8. After 10 minutes check the rice and add a little water if the rice looks too dry. Cook, covered, for a further 5 minutes if the rice is still quite hard.
  9. Arrange raw seafood, chicken, chorizo, whole prawns, peas, and roasted capsicum, over rice and cook, covered for a further 5 minutes or until the seafood is cooked and the rice is tender. Turn the heat off and keep covered for 5 minutes before serving.

Family Beef Casserole with Semi Dried Tomatoes
Serves 6-8
2 kg chuck steak, cut into 2cm cubes
½ cup flour
3 tablespoons olive oil
2 bunches of spring onion, stalk trimmed,
peeled and left whole
2 cloves garlic, crushed
¹⁄³ cup tomato paste
½ cup red wine
3 carrots, diced
3 celery stalks, sliced
1 cup beef stock
1 cup water
2 tablespoons chopped fresh thyme
2 bay leaves
1 cup semi-dried tomatoes Salt and freshly ground black pepper

  1. Dust beef in flour, shaking off excess flour. Heat oil in a frypan and cook beef in batches until brown. Set aside.
  2. To the same pan, add onion and garlic, and cook, stirring for 1-2 minutes, or until the onion starts to color. Stir through tomato paste and cook for 1 minute.
  3. Add wine and allow alcohol to evaporate and liquid to reduce slightly. About 2 minutes.
  4. Place beef, vegetables, stock, water, thyme, and bay leaves in a frypan. Cover and cook on setting 4 for 1 hour, stirring occasionally. After 1 hour add tomatoes and cook for a further 20-30 minutes or until beef is tender.
  5. Season to taste and serve hot with mashed potatoes or rice.

Penne Boscaiola
Serves 4
6 rashers bacon
200g sliced button mushrooms
²⁄³ cup white wine
300ml cream
Salt and freshly ground black pepper
500g penne
shaved parmesan, to serve

  1. Have a large pot of boiling water ready.
  2. Remove the rind from the bacon and slice it into 5mm pieces.
  3. Heat the frypan on the MED/MAX setting. Cook bacon until golden. Add mushrooms and stir through.
  4. Add wine and cook, stirring, until the wine has reduced by half. Add cream and cook, stirring occasionally, until the sauce has thickened slightly.
  5. Cook pasta until just tender, drain and add to sauce and stir through. Season with salt and pepper. Serve immediately with shaved parmesan.

Lamb Tagine
Serves 4-6
2 tablespoons olive oil
8 lamb shanks, fat trimmed
1 large onion, sliced thinly
2 cloves garlic, crushed
1½ tablespoons Moroccan dried spice mix
1 tablespoon tomato paste
1 x 400g can chop peeled tomatoes
1 cup chicken stock
1 cinnamon stick
3 cardamom pods, cracked Salt and freshly ground black pepper
1 x 400g tin chickpeas, drained and rinsed
1 large sweet potato, peeled and chopped into 2 cm dice
1 cup fresh coriander, roughly chopped Cous, to serve

  1. Heat oil in a frypan on the MED/MAX setting. Cook lamb shanks in batches for 3-5 minutes or until evenly brown all over; remove from heat.
  2. Reduce heat to MED setting, and add onion and garlic to frypan and cook for 5 minutes, or until onion has softened and colored. Add spice mix and cook until fragrant. Stir through tomato paste.
  3. Return the lamb shanks to the frypan with tomatoes, stock, cinnamon, and cardamom. Cover and cook, on MIN/MED, setting, turning and stirring occasionally for 2 hours. After 2 hours add chickpeas, and sweet potato, and cook, covered until the sweet potato is tender.
  4. Season to taste with salt and pepper. Stir through chopped coriander, and serve with cous cous.

Roast Chicken with Stuffing
Serves 4
1.2kg whole fresh chicken
Salt and freshly ground black pepper
Stuffing
1 onion, chopped finely
2 teaspoons olive oil
3 cups fresh bread crumbs
30g butter, softened
1 teaspoon grated lemon rind
2 tablespoons chopped fresh parsley
2 teaspoons chopped fresh thyme

  1. Wash and clean the chicken thoroughly. Pat dry with paper toweling.
  2. To make stuffing, cook onion in oil until softened. Add to remaining stuffing ingredients and mix well.
  3. Place the stuffing inside the cavity of the chicken. Tuck the wings back and tie the base of the chicken with a cooking string so that the legs are crossed and securely positioned.
  4. Preheat the frypan on the MED/MAX setting. Brush chicken with a little oil and salt and pepper
  5. Brown chicken on all sides; reduce heat to MED setting and cook, covered, for about 11/2 hours or until cooked through.
    Tip: If cooking roast vegetables, place them in a frypan 3/4 to 1 hour before the end of cooking.

Roast Lamb
Serves 4-6
1 leg lamb
4-6 garlic cloves, sliced
3-4 sprigs of fresh rosemary, snipped into small pieces
2 tablespoons olive oil Salt and freshly ground black pepper
6 small picking onions 400g pumpkin, cut into chunks
½ bunch of baby carrots, trimmed
2 potatoes, peeled and chopped
1 sweet potato, peeled and thickly sliced

  1. Using a small sharp knife, pierce the lamb all over, making indentations about 2cm deep. Push a piece of garlic into each slit and a small piece of rosemary. The rosemary should be poking out slightly.
  2. Heat frypan to MAX setting. Add oil and brown lamb all over. Season with salt and pepper; add onions to the pan. Reduce heat to MED setting. Cook lamb, covered, for about 1 hour and 15 minutes.
  3. Add vegetables to the pan and cook for a further 25 minutes. Remove lamb and allow to rest, covered, until the vegetables are cooked as desired.

Caramelized Bananas with Hot Chocolate Sauce and Whipped Cream
Serves 4
4 large bananas
¼ cup firmly packed brown sugar
1 teaspoon cinnamon
Whipped cream, to serve Hot chocolate sauce
100g dark chocolate, chopped
30g white marshmallows, chopped
150ml thickened cream

  1. Preheat the frypan to MIN/MED setting.
  2. Cut bananas in half lengthways, leaving the skin on. Sprinkle the combined sugar and cinnamon over the cut bananas. Press gently into the banana.
  3. Place bananas, cut side down, and cook, uncovered, for about 6 minutes or until the sugar has caramelized and the banana has softened. Serve bananas with hot chocolate sauce and whipped cream.
  4. To make the hot chocolate sauce, combine all ingredients in a small saucepan and cook, stirring, over low heat, until melted.

Troubleshooting

Problem Potential Cause Solution
Overcooked / Undercooked Foods • Incorrect temperature • You may have to

adjust the time and temperature to desired taste. Refer to the “Temperature Setting Guide” section.
Burning Smell| • The temperature on your control probe is too high. Adjust the temperature accordingly.| • Refer to the ‘Temperature Setting Guide” section.
Heating elements do not stay ON| • Heating elements will cycle ON and OFF to maintain proper heat| • The thermostat light on the control probe indicates the temperature at which the dial is set. The light will remain on until the set temperature has been reached and then will cycle on and off throughout the cooking. This will ensure that the frypan maintains the correct temperature. On the initial heating of the frypan, it is recommended that the temperature be allowed to cycle (the light cycling on and off) several times. This will help the cooking surface to adjust to a more accurate cooking temperature.
Staining and discoloration of ceramic coating| • Use of high-pigmented ingredients or high temperature on first use| • Refer to the ‘Care & Cleaning” section

This Sunbeam product is covered by a 12-month replacement or repair warranty, which is in addition to your rights under the Australian Consumer Law (if your product was purchased in Australia) or New Zealand Consumer Guarantees Act (if your product was purchased in New Zealand).

Upon receipt of your claim, Sunbeam will seek to resolve your difficulties or, if the product is defective, advise you on how to obtain a replacement or refund.
To assist us in managing warranty claims, we recommend you register your product as soon as practicable after purchase, on our Sunbeam website and upload a copy of your original receipt. View the Support section of the Sunbeam website.
In order to make a claim under our warranty, you must have the original proof of purchase documentation for the product and present it when requested (if not already uploaded to our website).
Should your product develop any defect within 12 months of purchase because of faulty materials or workmanship, we will replace or repair it, at our discretion, free of charge. A product presented for repair may be replaced by a refurbished product of the same type rather than being repaired. Refurbished parts may be used to repair the product.
Our replacement or repair warranty only applies where a defect arises as a result of faulty material or workmanship during the warranty period. Your warranty does not cover misuse or negligent handling (including damage caused by failing to use the product in accordance with this instruction booklet), accidental damage, or normal wear and tear.
Your warranty does not:

  • cover freight or any other costs incurred in making a claim, consumable items, accessories that by their nature and limited lifespan require periodic renewal (such as filters and seals) or any consequential loss or damage; or

  • cover damage caused by: – power surges, power dips, voltage supply problems, or use of the product on incorrect voltage:
    – servicing or modification of the product other than by Sunbeam or an authorized Sunbeam service center; – use of the product with other accessories, attachments, product supplies, parts or devices that do not conform to Sunbeam specifications; or – exposure of the product to abnormally corrosive conditions; or

  • extend beyond 3 months if the product is used in commercial, industrial, educational or rental applications.

The benefits given to you by our warranty are In addition to other rights and remedies under law in relation to the product.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our goods also come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.
If your warranty claim is not accepted, we will inform you and if requested to do so by you, repair the product provided you pay the usual charges for such repair. You will also be responsible for all freight and other costs.
Should your product require repair or service after the warranty period, contact your nearest Sunbeam service center. For a complete list of Sunbeam’s service centers, visit our website or call our customer service line for advice on 1300 881 861 in Australia, or 0800 786 232 in New Zealand.

Should you experience any difficulties with your product during the warranty period, please contact our customer service line for advice at 1300 881 861 in Australia or 0800 786 232 in New Zealand.

Need help with your appliance?
Contact our customer service team or visit our website for information and tips on getting the most from your appliance.

Australia
visit www.sunbeam.com.au
phone 1300 881 861
New Zealand
visit www.sunbeam.co.nz
phone 0800 786 232

Newell Australia Pty Ltd. ABN 68 075 071 233 Sunbeam is a registered trademark.
Made in China to Sunbeam’s specifications.
Due to minor changes in design or otherwise, the product you buy may differ slightly from the one shown here.
Approved by the appropriate electrical regulatory authorities. ©Copyright Sunbeam 2022. 07/22

FP6000_22EM1 (ANZ)_GCDS-LD
P.N. NWL0001460199

References

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