EQK AEH-W4G1 ConnectLife HE Smart App User Manual

WI-Fl User Manual
SMART PRODUCTS

Please make sure the HE Smart app is run on a 2.4GHz Wi-Fi network when connecting, otherwise, the connection will fail.
Please read the manual carefully before using the product and keep it for future reference.

Welcome

Thank you for your purchase! We’re happy that you chose the ConnectLife product, and we are confident that you’ll be completely satisfied with your new Air Home Appliance
for many years to come. ConnectLife proudly stands behind our products and welcomes your suggestions and feedback that will help us to continue meeting your expectations.
We look forward to you sharing the positive experience you’ve had with our product and our service!

System Operation Requirements

A. Smartphone System Requirements
The following are the minimum specifications needed to successfully run the app on a smartphone:

Table 1 Smartphone requirements

B. Wireless Router requirements
Table 2： Wireless Router requirements

802.11g: 15dBM(54Mbps)
802.11n: 11dBM(72.2Mbps)
---|---
Data Rate| 802.11b: 11Mbps
802.11g: 54Mbps
802.11n: 72.2Mbps
802.11b: 11Mbps
---|---
Sensitivity| 802.11g: 54Mbps
802.11n: 72.2Mbps
---|---
Modulation| QPSK+OFDM

Notice:
Please try to use a certified 2.4G wireless router.
The wireless router requirements are a general specification.
Depending on the environment, there might be multiple WiFi access points available.
It is important to ensure that the correct one is being used.
A router firewall may have high security or parental controls configured, and these
settings may block some required network ports for the device.
*The following network ports should be opened/whitelisted on your router:80/443/55020/55030(Check the router’s user manual for instructions on configuring firewalls.)

• The WiFi module does not support a new Wi-Fi certified specification and non-standard Wi-Fi certification type.
  C. In-Home WiFi Network Connectivity Tips
  Locate the home appliance as close to the wireless router as possible.
  If the WiFi signal strength is weak, the App and WiFi module may be disconnected
  depending on the Wi-Fi signal strength. Purchase a Wi-Fi repeater(range extender) to improve the Wi-Fi signal strength.
  Check that no metal objects are attached to the appliance, or otherwise interfering with the WiFi signal.
  Due to dynamic network connectivity requests may time out. In this event, re-run the network.
  *Due to dynamic network connectivity control processes may time out, App and product may display conflicting setting information. Reconnect to sync information.
  D. Other Requirements and Precautions
• The smartphone must be connected with WiFi instead of 3G/4G/5G when it is paired
  to the home appliances for the first time;
• When using the Application, cellular data use may generate expenses if the mobile phone is connected with 3G/4G/5G data service;
• The internet connection may fail due to the presence of any firewalls. If this is the case, it’s recommended to contact your internet service provider;
• If your internet service provider requires an ID or a password to connect to the internet, you must enter your ID or password when connecting to the internet.

WiFi Module Performance Parameters

Table 3： Internal WiFi module Performance Parameters

How to install ConnectLife

Search for the ConnectLife application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. Or scan
the below QR code.

https://play.google.com/store/apps/details?id=com.hisense.juconnect.connectlife

Android QR code

https://apps.apple.com/cn/app/connectlife/id1519398796?l=en

iOS QR code

**How to add appliances and delete appliances

**

Add appliances

1. Open the ConnectLife app.
2. Go to the menu in the upper left corner → Appliances → click ‘ + ‘ in the upper right corner or picture in the bottom → ADD NEW APPLIANCE → Air treatment →
   select your appliance.
3. Follow the instructions of STEPS → NEXT → CONNECT APPLICATION TO WIFI →SETTING →select wireless router in the list and input the password, then
   waiting for pairing.
   Notice:
   Before pairing your device, please make sure your device is connected to the Internet through a wireless router. The smartphone and the appliance can not be paired through
   3G/4G/5G cellular data service.
   For an Air Conditioner: press the Horizon Airflow button 6 times on the remote and the buzzer will sound 5 times, wait until the display shows “77”. Or press the “Sleep” button 8 times in the wired remote controller, you can pair after hearing the air conditioning distribution network tone.
   For a Portable Air Conditioner : click the “SWING” button 6 times on the remote and the buzzer will sound 5 times, wait until the display shows “77”;
   For a Window Air Conditioner : Long press the “CONNECT” button on the device panel for 5 seconds and the wifi light will flash;
   For a Dehumidifier : press the “mode” and “fan” buttons at the same time and the buzzer will sound 3 times, wait until the display shows “P2”.
   Delete appliances
4. Open the ConnectLife app.
5. Go to the menu in the upper left corner→ Preferences →APPLIANCE SETTINGS select appliance and click Unpair.

Automation Function Introduction

There are three selections in Automation ： Manually triggered; Time based; Appliance status. Users can add them in ConnectLife app as below.

1. Open the ConnectLife app.
2. Go to the menu in the upper left corner → Automation → ADD SCENE.
   Manually triggered : The user can use this function to turn on/off the scene manually. Once the user has set the actions, the user can manually trigger these actions. Manually triggered can support multi-device operations.
   Time-based : It is a 7*24 Timer. Users can set a start time and select days of a week, and then set the device actions, when the set time requirement is reached, the actions will
   be executed.
   Appliance status: Users can set different judgment conditions for home appliances such as power, mode, temperature(humidity), fan speed status when the conditions set by
   the users are met, the home appliance will work according to the rules set by the users.

Notice:
 ALL Automation Functions can support multi-device operations.

Troubleshooting

1. Cannot register to become a member
The reason:

1. The account name or password is wrong;
2.  Incorrect e-mail format ;
3. Can’t receive a code from email to active account

Solution:

1. Please follow the prompt;
2.  Register by correct e-mail format;
3. Please find the email in your Mail garbage box or other box Or Contact local service for help;

2. Cannot log into the account
Reason:

1.  Network anomaly;
2.  Account password is wrong;
3.  The account isn’t active;

Solution:

1. Make sure connection is ok;
2.  Input correct password;
3. Check whether the code in the registered mailbox has been used;

3. Home appliance cannot be paired with the App
Reason:

1. Home appliance is not powered on;
2.  Wireless communication signals are weak because the wireless router is out of range;
3.  A wireless network cannot be connected to the Internet;
4.  The appliance is not in “Pair” mode;
5. APP works abnormally;
6. The incorrect password of the wireless router;

Solution:

1.  Ensure that the device is powered;
2. Adjust location of the wireless router or the appliance;
3. Contact your local Internet Service Provider (ISP);
4. Please refer to ‘Add appliances’
5.  Close WiFi of smartphone and then re-open it Or Restart the smartphone ;
6. Input correct password of the wireless router;

4. The home appliance is offline all the time
Reason:

1. The home appliance is not powered on;
2. Network anomaly;
3. The home appliance operates abnormally;
4.  App communication is abnormal;

Solution:

1. Ensure that the device is powered;
2.  Adjust the location of the wireless router or of the appliance or Contact your local Internet Service Provider (ISP);
3. Please unplug the unit for 10 seconds and power it on again;
4.  Restart the App, or disable and re-enable WiFi on the smartphone;

5. The appliance doesn’t respond to remote control
Reason:

1. The home appliance is not powered on;
2.  The wireless router is not powered on;
3. Network anomaly;
4. App communication is abnormal;

Solution:

1.  Ensure that the device is powered;
2. Ensure that the wireless router is powered;
3.  Adjust location of the wireless router or the appliance or Contact your local Internet Service Provider (ISP);
4. Restart the App, or disable and re-enable the WiFi on the smartphone;

6. The App closes unexpectedly
Reason:

1. The smartphone app suddenly shuts down due to memory limitations of the smartphone;
2. Due to a network error or server load, the connection is unstable;
3. Android or iOS system update;

Solution:

1. Close any unnecessary apps that may be running in the background before using an app;
2. Try to log in again at a later time;
3. Please contact the service;

Voice Control
Voice control brings a better interactive experience. ConnectLife smart appliance can be controlled by Amazon Alexa speaker and google home speaker.

A. Work with Amazon Alexa
Connect with Amazon Echo
Users must have a ConnectLife Account through the ConnectLife App. To establish an account, please download the ConnectLife APP in the Play Store (Android) or App Store (IOS), and create a Cloud Account for your home appliance.
Step 1: Sign in to the ConnectLife app
Sign in to the ConnectLife app using your ConnectLife account. Make sure the account is verified and appliances that need to be controlled through Echo should be saved to your account.
Step 2: Set good device names
It’s important to use unique, distinctive names which are easy to remember and discern from your other connected home products, such as “Bedroom portable” or “cooler”. If product names are too generic or similar, you may have a difficult time controlling specific devices using your voice.
Try to avoid using similar-sounding names or appending numbers to your appliance names. The name like “air conditioner 1”,” air conditioner 2”, etc. may prove challenging to control. Since Alexa uses trigger words to activate devices, stay away from command verbs in your home appliance names.
Step 3: Go to “Skills & Games” in your Alexa app
Open the Alexa app on your phone. Tap the menu More in the bottom and select Skills & Games from the list.
Step 4: Enter “ConnectLife ” in the search box and tap the first result. Tap “Enable Skill”. Login to your ConnectLife account and tape “Sign in”. Or Follow the on-screen instructions to complete the linking process.
Step 5: Discover your ConnectLife Appliances
Tap “Discover Devices” on the Smart Home page. Alexa will search for appliances. Or Say, “Discover my devices.”
Step 6: Completion!
Alexa will take a few seconds to discover your home appliances. Once complete, you can find all your appliances in the Device page.
About voice commands
When using the Alexa skill, specify by name which appliance to use. There are two ways to define it/them:

1. Use the home appliance names you have set up. They are shown in the ConnectLife app and can be changed;
2. Create a group to control. Select the Devices icon Use pre-set group names, or create your own, and then select Next. Select the devices you want to include and then Save. To create a group, the appliances need to be added one at a time. For more information, please visit http://amzn.to/2965dCE.
   Once the names of devices/appliances are established, you need to start with the wake word “Alexa”, and then tell Amazon Echo what skill you want your devices/appliances to perform.
   Current Alexa Voice Commands for ConnectLife products are as bellow (Stay tuned as we continue to add more voice commands):
   For air conditioner:
   ON/OFF control:
   “Alexa, turn on ”
   “Alexa, power on ”
   “Alexa, turn off ”
   “Alexa, power off ”
   Temperature setting (required in cool and heat mode) :
   “Alexa, set temperature to (25) degrees”
   “Alexa, set to (25) degrees”
   Mode setting：
   “Alexa, set to cool”
   “Alexa, set to heat”
   Turn Up/Down the temperature a set amount:
   “Alexa, increase < appliance name > by (2~4) degrees”
   “Alexa, decrease < appliance name > by (2~4) degrees”
   “Alexa, make < appliance name > warmer”
   “Alexa, make < appliance name > cooler” Ask the status of the appliance :
   “Alexa, what’s the temperature of < appliance name > ?”
   “Alexa, what’s the < appliance name > set to? ”
   “Alexa, what’s the mode of < appliance name > ?”
   For dehumidifier:
   ON/OFF control:
   “Alexa, turn on ”
   “Alexa, power on ”
   “Alexa, turn off ”
   “Alexa, power off ”
   Humidity setting: (required in manual set mode)
   “Alexa, set to (30,35,40,45,50,55,60,65,70,75,80) percent”
   Mode setting：
   “Alexa, set to manual set”
   “Alexa, set to continuous”
   “Alexa, set to auto dry”
   Fan speed setting:
   “Alexa, set fanspeed of to high/low /auto.”
   Ask the status of the appliance :
   “Alexa, what mode is set to?”
   “Alexa, what is the fanspeed of ?”
   “Alexa, what is the target humidity of the bedroom?”
   Amazon Alexa Troubleshooting
   1)What’s the range of temperature settings?
   For Celsius, the temperature is 16°C~32°C; For Fahrenheit, the temperature is 61°F~90°F.
   2)How can the temperature be changed between Fahrenheit and Celsius?
3. Open Alexa app;
4. Tap on “More” at the bottom;
5. Select “Device settings”;
6. Find “Measurement Units”, select Celsius or Fahrenheit.
   3)How do I delete or reset the connection between Amazon Echo and my home appliances?
   On the Smart Home page, you can delete the connection. Please follow the below steps to delete the connection:
7. Select the Devices icon
   .2) Click “ YOUR SMART HOME SKILLS”;
8. Tap your skill, click “ Disable SKILL ” next to the skill you want to delete. In the confirmation box, confirm “ DISABLE ” or you don’t want to reset the connection, select “CANCEL” ;
   Or select Devices. Select your smart home device type or select All Devices. Select your smart home device, and then select Settings. Select Trash
   4)What should I do when Alexa is saying “Sorry, is not responding”?
   The most likely reason is your ConnectLife product is offline. Please check your network and appliance power supply. Login to the ConnectLife app and ensure your appliance is online.
   5)What should I do when Alexa is saying “Sorry, I can only set the temperature between (X) and (X) degrees”?
   Alexa will follow the minimum and maximum temperatures according to the appliance’s built-in logic. You will receive an error message in the below cases:
   ▪ If the minimum temperature is 16°C (61°F), and you ask Alexa to set the temperature to 15°C (60°F) or lower;
   ▪ If the minimum temperature is 16°C (61°F) and the current temperature is 17°C (62°F), and you ask to decrease the temperature by 2 degrees;
   ▪ If the maximum temperature is 32°C(90°F), and you ask Alexa to set the temperature to 33°C (91°F) or higher;
   ▪ If the maximum temperature is 32°C(90°F), and the current temperature is 31°C (89°F) , and you ask increase temperature by 2 degrees.
   6)What should I do when Alexa is saying “Sorry, I did not understand the request”?
   Please speak slowly and clearly and also make sure the background noise as small as possible. You can also go “Settings-Alexa Privacy” and check if the content Alexa has recorded is what you want to say, if not, you can send more detailed feedback, this called “Voice Training”.
   7)What should I do when Alexa is saying “XX is in a mode that doesn’t accept requests.
   Please change its mode in the App or on the device”?
   The temperature setting and query must be in cool or heat mode.
   8)What should I do when Alexa is saying “Please try again, using percent for brightness, or degrees for temperature”?
   For the temperature setting, the “degrees” need to follow the value.
   9)What should I do when Alexa is saying “Sorry, I could not find any devices or groups named in your account”?
   This reply means Alexa might not understand the name of your appliance. Please make sure you are using the correct appliance name and your appliance name is easy to understand (follow the content of “Set good device names”).
   10)What should I do when Alexa is saying “Discovery is complete. I couldn’t find any devices”?
   If Alexa can’t discover your appliances. Follow the below steps:
   a) Make sure that Amazon Echo and your appliance are connected to a WiFi network. Make sure the appliance is in your ConnectLife Life account and it’s online;
   b) Make sure your “ConnectLife” skill is in “Your Smart Home Skills”, and “Enable” the skill, input the Email and Password, and tap ”Authorize”.
   11)How can I check if my appliance and my Amazon Echo are connected?
   Please select the Devices icon You will find the appliances list.
   12)Do my home appliances and my Amazon Echo need to be on the same WiFi network?
   There is no need for these two to connect in the same WiFi network, they can be on separate WiFi networks.
   B. Work with Google Assistant

Connect with Google Assistant a Users must have a ConnectLife Account through the ConnectLife App. To establish an account, please download the ConnectLife APP in the Play Store (Android) or App Store (IOS), and create a Cloud Account for your home appliance.
Step 1: Sign in to the ConnectLife app
Sign in to the ConnectLife app using your ConnectLife account. Make sure the account is verified and appliances that need to be controlled through Echo should be saved to your account.
Step 2: Connect smart home devices to your speakers

1. Open the Google Home app.
2. At the top left, tap Add +>Set up device> Have something already set up?
3. Search ‘ConnectLife’ and Select it from the list.
4. Follow the in-app steps to complete the setup.
   Step 3: Manage your smart home devices Set nicknames for devices
   You can choose names to call your smart home devices.
5. Open the Google Home app.
6. Select your device >Settings > Name.
7. Enter a name> tap Save.
   Note: Nicknames are alternate ways to reference smart devices in the Google Home app.
   Nicknames you’ve assigned to smart devices in the Google Home app are not reflected in the device maker’s app.

Assign devices to a room
To control your devices more easily, assign them to a room in a home. You can create a new home, or add your devices to an existing room. You can add each device to one room only.
Note: All members of the home can control all devices in the home.
Add the device to a room in your current home

1. Open the Google Home app.
2. Tap the device you want to add to a room >Settings > Room >choose a room Save.
   Change a device’s room
3. Open the Google Home app.
4. Tap the device. Settings > Room >choose a room> Next
   Add the device to a new room in your current home
5. Open the Google Home app.
6. Tap the device you want to add to a room> Settings > Room >scroll to the bottom and tap Add a custom room enter the room name tap Save.
   Add the device to a room in a different home
7. Open the Google Home app.
8. Tap the device you want to add to a room >Settings >Home >choose a home> Next, >choose a room >Next.
   Note : This action will remove the device from the room in the first home. The device will still be linked in the first home, but it will appear under “Local devices” instead of the room name.
   Create and manage rooms
   Create a new room
9. Open the Google Home app.
10. At the top, select the home you want to add a room to.
11. At the top right, tap your account.
12. Tap Assistant settings >Assistant> Home control.
13. Tap any of your devices> Room.
    Note: The device you choose will be removed from its current room and added to the new one.
    You can move the device back to the first room after the new room is created.
14. Scroll and tap Add new> room enter a room name >OK.
    Rename a room
15. Open the Google Home app.
16. At the top, select the home with the room you want to rename.
17. Tap the name of the room you want to change.
18. Tap Settings Name >enter> a name .Save.
    Delete a room
19. Open the Google Home app.
20. At the top, select the home with the room you want to delete.
21. Tap the name of the room you want to delete.
22. Tap> Settings> >Delete room >Remove.
    Note : Any devices in the room will be removed from the room. You can add them to a different room.
    Check for new devices
    Sync all devices: ‘Sync my devices’
    Step 4: Control your smart home devices
    After you set up your devices, you can use voice commands and the Google Home app to control them. Learn how to control your smart home devices with Google Nest and Home devices.
    Step 5: Disconnect devices from the Google Home app
    When you remove a device from a home:
    ▪It will disconnect the device from members in the home.
    ▪It will be unlinked from your Google Account.
    ▪Data associated with this device, such as video history, will be deleted. Note: Some basic device data may remain associated with the home.
23. Open the Google Home app.
24. Tap your device >Settings > Unlink or Remove device >Unlink or Remove.
    About voice commands
    Once the names of devices/appliances are established, you need to start with the wake word “OK Google”, and then tell Google Home what action you want your devices/appliances to perform.
    Current Google Voice Commands for My Home Appliances are as below (Stay tuned as we continue to add more voice commands):
    For air conditioner:
    ON/OFF control:
    “OK Google, turn on/off .”
    Temperature setting: (required in cool and heat mode)
    “OK Google, set temperature to (75) degrees.”
    “OK Google, set to (75) degrees.”
    “OK Google, increase/ decrease < appliance name > by (2~4) degrees.”
    Mode setting:
    “OK Google, set to cool/heat.”
    Fan speed setting:
    “OK Google, set fan to low/medium/high.”
    Ask the status of the appliance :
    “OK Google, what’s the temperature of < appliance name > ?”
    “OK Google, what’s the < appliance name > set to? ”
    “OK Google, what’s the fanspeed of < appliance name > ?”
    “OK Google, what’s the mode of< appliance name >? ”
    For dehumidifier:
    ON/OFF control:
    “OK Google, turn on .”
    “OK Google, turn off .”
    Humidity setting: (required in manual set mode)
    “OK Google, set to (30,35,40,45,50,55,60,65,70,75,80) percent”=
    Mode setting：
    “OK Google, set mode to manual set”
    “OK Google, set mode to continuous”
    “OK Google, set mode to auto dry”
    Fan speed setting:
    “OK Google, set fanspeed of to high/low /auto.”
    Ask the status of the appliance :
    “OK Google, what mode is set to?”
    “OK Google, what is the fanspeed of ?”
    “OK Google, what is the target humidity of the bedroom?”
    Google Assistant Troubleshooting
    1) What’s the range of temperature settings?
    For Fahrenheit, the temperature is 61°F~90°F; For Celsius, the temperature is 16°C~32°C.
    2) What should I do when Google Home is saying “ can’t be set to that temperature.”?
    Google Home will follow the minimum and maximum temperatures according to the appliance’s
    – built-in logic. You will receive an error message in the below cases:
    ▪ If the minimum temperature is 61°F (16°C), and you ask Google Home to set the temperature to 60°F (15°C) or lower;
    ▪ If the minimum temperature is 61°F (16°C) and the current temperature is 62°F (17°C), and you ask
    Google Home to decrease the temperature by 2 degrees;
    ▪ If the maximum temperature is 90°F (32°C), and you ask Google Home to set the temperature to 91°F (33°C) or higher;
    ▪ If the maximum temperature is 90°F (32°C), and the current temperature is 89°F (31°C) , and you ask Google Home to increase the temperature by 2 degrees.
25. What should I do when Google Home is saying “That mode isn’t available for the .”?
    For AC, the temperature setting and query must be in cool or heat mode.
26. Do my HiSmart appliances and my Google Home need to be on the same Wi-Fi network
    There is no need for these two to connect to the same Wi-Fi network, they can be on separate Wi-Fi networks.
    SAFETY Precautions
    The ConnectLife App is compatible with Home Appliance models (Air Conditioner and Dehumidifier). Please confirm the appliances are installed correctly before use.
    Notice: The App may not operate correctly if not used according to the directions given in this instruction.
    This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
    This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s).
    Operation is subject to the following two conditions:
    (1) This device may not cause interference.
    (2) This device must accept any interference, including interference that may cause undesired operation of the device.
    RADIATION EXPOSURE STATEMENT
    This equipment complies with Canada’s radiation exposure limits set forth for uncontrolled environments. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide
    reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
    and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
    particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
    user is encouraged to try to correct the interference by one or more of the following measures:
    -Reorient or relocate the receiving antenna.
    -Increase the separation between the equipment and receiver.
    -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    -Consult the dealer or an experienced radio/TV technician for help.
    Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
    Please notice that if the FCC identification number is not visible when the module is installed inside another device, then the outside of the device into which the module is
    installed must also display a label referring to the enclosed module. This exterior label can use wording such as the following: “Contains FCC ID: 2AGCCAEH-
    W0G1/2AGCCAEH-W4G1” any similar wording that expresses the same meaning may be used.
    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a
    minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
    The devices must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
    Any company of the host device which installs this modular with limited modular approval should perform the test of radiated & conducted emission and spurious
    emission, etc. according to FCC part 15C: 15.247. Only if the test result complies with FCC part 15C: 15.247 then the host can be sold legally.
    CFR 47 FCC PART 15 SUBPART C has been investigated. It is applicable to the modular transmitter.
    This radio transmitter 2AGCCAEH-W0G1/2AGCCAEH-W4G1 has been approved by Federal Communications Commission to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited from use with this device. unique antenna connector (IPEX) must be used on Part 15 authorized transmitters used in the host product.
    The concrete contents to check are the following three points.
27. Must use the following antenna.
28. Should be installed so that the end-user cannot modify the antenna;
29. Feed line should be designed in 50ohm
    Fine-tuning of return loss etc. can be performed using a matching network. Antenna information

Manufacture: INNO Circuits Limited

Please notice that if the ISED certification number is not visible when the module is installed inside another device, then the outside of the device into which the module is installed must also display a label referring to the enclosed module. This exterior label can use wording such as the following: “Contains IC: 20778- EHW0G1/20778AEHW4G1” any similar wording that expresses the same meaning may be used.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This radio transmitter 20778-AEHW0G1/20778-AEHW4G1 has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited from use with this device. unique antenna connector (IPEX) must be used on Part 15 authorized transmitters used in the host product.
The concrete contents to check are the following three points.

1. Must use the following antenna.
2. Should be installed so that the end-user cannot modify the antenna;
3. Feed line should be designed in 50ohm
   Fine-tuning of return loss etc. can be performed using a matching network.
   Antenna information
   Manufacture: INNO Circuits Limited

Notice to OEM integrator
The module is limited to OEM installation ONLY.
The OEM integrator is responsible for ensuring that the end-user has no manual instruction to remove or install-module.
Separate approval is required for all other operating configurations, including portable configurations with respect to Part 2.1093 and difference antenna configurations. There s a requirement that the grantee provides guidance to the host manufacturer for compliance with Part 15B requirements. The module complies with Part  5.247 and applies for Single module approval.
Trace antenna designs: Not applicable.
Must use the device only in host devices that meet the FCC/ISED RF exposure category of mobile, which means the device is installed and used at distances of at least 20cm
from persons. The end-user manual shall include FCC Part 15 /ISED RSS GEN compliance statements related to the transmitter as shown in this manual.
Host manufacturer is responsible for compliance of the host system with a module installed with all other applicable requirements for the system such as Part 15 B, ICES
003.
The host manufacturer is strongly recommended to confirm compliance with FCC/ISED requirements for the transmitter when the module is installed in the host.
Must have on the host device a label showing Contains FCC ID: 2AGCCAEH- W0G1 /2AGCCAEH-W4G1, Contains IC: 20778-AEHW0G1/20778-AEHW4G1
The use condition limitations extend to professional users, then instructions must state that this information also extends to the host manufacturer’s instruction manual. This module is a stand-alone modular. If the end product will involve Multiple simultaneously transmitting conditions or different operational conditions for a standalone modular transmitter in  a host, the host manufacturer has to consult with module manufacturer for the installation method in the end system.

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Please Call Customer Service: 1-844-801-88

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