ZINC E4 Electric Scooter Owner’s Manual
- June 4, 2024
- zinc
Table of Contents
ZINC E4 Electric Scooter
PRODUCT OVERVIEW
SAFETY WARNINGS – READ BEFORE USE
WARNING! – NOT FOR RIDERS UNDER AGE 6. DO NOT EXCEED THE WEIGHT LIMIT OF
55kg. This includes backpacks and other items that might be carried. Exceeding
the weight limit could injure the rider and damage the E4 Scooter. Rider
weight does not necessarily mean a person’s size is appropriate to maintain
control of the scooter. Keep this product away from small children and
remember that it is intended for use only by one person who, at a minimum, is
completely comfortable and competent while operating the E4 Scooter.
WARNING! – Follow all local laws for pedestrians and vehicles. Check
local laws and regulations to see where and
how you may use your E4 Scooter legally.
WARNING! – Only use the E4 Scooter outdoors. Avoid obstacles and slippery
surfaces as these could cause a loss of balance for yourself or the scooter
and could cause harm.
USING THE CHARGER:
The charger supplied with the electric scooter should be regularly examined
for damage to the cord, plug, enclosure and other parts, and in the event of
such damage the scooter must not be charged until the charger has been
repaired or replaced.
- Use only the recommended charger.
- Use caution when charging.
- The charger is not a toy.
- Charger should be operated by an adult.
- Do not operate charger near flammable materials.
- Unplug charger and disconnect from scooter when not in use.
- Do not exceed charging time.
Always disconnect from the charger prior to wiping down and cleaning your
scooter with a damp cloth. FAILURE TO USE COMMON SENSE AND HEED THE ABOVE
WARNINGS INCREASES RISK OF SERIOUS INJURY. USE WITH APPROPRIATE CAUTION AND
SERIOUS ATTENTION FOR SAFE OPERATION.
Do not ride indoors or on surfaces that could become damaged such as carpet or
glossy flooring.
Be sure to regularly inspect and service the scooter and make sure all
components and warning labels are in good condition.
Check all the fasteners and bolts are securely tightened before each use.
Riding the scooter is not advisable for persons with heart disease, pregnant
women, people with illness, disabilities or who have recently had an
operation. There is always a risk of injury and riders should carefully assess
their own health and physical condition. If they are in any doubt as to their
fitness to ride the scooter, they should consult with their GP beforehand.
After unpacking this product and before you first ride it, remember to charge
it for at least 3 hours. Do not overcharge it, otherwise the service life of
the battery and the charger may be compromised.
For your safety, please read the safety warnings carefully, and make sure you understand and accept all the safety instructions. The user will be responsible for any loss or damage caused by improper use.
WARNING!-
- Please wear all appropriate safety and protective gear such as helmet, knee and elbow pads and protective gloves, before operating the scooter.
- Make sure to wear comfortable clothes and flat, closed toe shoes when operating your scooter. Keep laces tied.
- Please carefully read the User Manual, which will assist in explaining the basic working principles and provide tips on how to best enjoy your scooter experience.
- Do not try to open or modify your scooter, as doing so will invalidate your manufacturer warranty, and may cause failure to your device leading to serious bodily injury or death.
- Do not ride your scooter near motor vehicles or on public roads. It’s customer responsibility to ensure that their electric scooter is used in accordance with all local and country laws.
- Do not operate the scooter while under the influence of drugs and/or alcohol.
- Do not operate the scooter when you are restless or sleepy.
- Use your best judgment to keep yourself out of dangerous situations with your scooter.
- Do not ride your scooter off of curbs, ramps, or attempt to operate in a skate park, empty pool, or in any ways similar to a skateboard or stunt scooter. THE SCOOTER IS NOT A STUNT SCOOTER.
- Do not turn sharply, especially at high speeds.
- Do not abuse your scooter, doing so can damage your unit and cause failure to the operating system leading to injury.
- Do not drive in or near puddles of water, mud, sand, stones, gravel, debris or near rough and rugged terrain.
- The scooter can be used on paved roads that are flat and even. If you encounter uneven pavement, please lift your scooter over and past the obstruction.
- Do not ride in inclement weather: snow, rain, hail, sleet, on icy roads or in extreme heat.
- Do not ride in or near puddles, pools or other large bodies of water.
- Bend your knees when riding on bumpy or uneven pavement to absorb the shock and vibration and help you keep your balance. If you are unsure if you can safely ride on a specific terrain, step off and carry your scooter. ALWAYS RIDE WITH CAUTION.
- Do not attempt to ride over bumps or objects greater than 1.5cm even when prepared and bending your knees.
- PAY ATTENTION – look at where you are riding and be aware of the road conditions, people, places, property and objects around you.
- Do not operate the scooter in crowded areas.
- Operate your scooter with extreme consideration for people and property at all times.
- Do not operate the scooter while talking, texting, or looking at your phone.
- Do not ride your scooter where it is not permitted.
- Do not use the scooter to place yourself or anyone else and their property in danger.
- Do not climb or travel down steep hills with your scooter.
- The scooter is intended for use by one person, DO NOT attempt to operate the scooter with two or more people.
- Do not carry anything in your arms while riding the scooter.
- Women who are pregnant should not operate the scooter.
- Riders should not operate the scooter without proper instruction and supervision from an experienced user.
- At higher speeds, always take into consideration longer stopping distances.
- Do not ride the scooter in wet or icy weather and never immerse the scooter in water, as the electrical and drive components could be damaged by water or create other possibly unsafe conditions.
- Do not attempt to jump on or off your scooter.
- Do not ride the scooter in dark or poorly lit areas.
- Do not operate your scooter off-road.
- Do not exceed the maximum weight limits.
- Avoid driving the scooter in unsafe places, including near areas with flammable gas, steam, liquid, dust, fiber, which could cause fire and explosive accidents.
- Applying brakes too hard or too suddenly can lock up a wheel, which could cause you to lose control and fall. Sudden or excessive application of the brake may result in injury or death.
- When you ride the scooter along with other riders, always keep a safe distance to avoid a collision.
- Check the limitation of use according to regulations of road safety.
BEFORE YOU START
Before you first experience your scooter, please read the USER MANUAL
thoroughly and learn the basics to ensure your safety and the safety of
others.
WARNING Failure to follow the basic instructions and safety precautions listed
in the USER MANUAL, can lead to damage to your scooter, other property damage,
Adult assembly required.
Allow at least 3 hours for initial charge. By not doing so you will invalidate
the warranty.
WARNING! Before assembling the scooter, please check whether the power switch
is in the “OFF” position, if not, please put it in the “OFF” position before
continuing with assembly.
ASSEMBLY:
- Assembly can typically be completed in up to 5 minutes, not including the initial charge time.
- Charging time is at least 3 hours for the first time.
- To unfold the E4 Scooter
- Pull open the lever on the side.
- Pull up the release lever.
- Swing open the scooter fully until the locking mechanism locks into the slot.
- Push close the side lever. Hand tighten the screw bolt on the opposite side to hold firm.
- Handlebar Assembly
- Remove the top plate with the alien key provided.
- Centrally align the handlebar grips across the stem.
- Replace the top part of the clamp, ensuring it locks together at point A
- Firmly tighten the top nut with the alien key.
- To fold the E4 Scooter
- Pull open the lever on the side.
- Ensure the front wheel is at 180° angle to the scooter.
- Pull up the release lever.
- Fold down the scooter fully until the locking mechanism locks into the slot.
- Push close the side lever. Hand tighten the screw bolt on the opposite side to hold firm.
HEIGHT ADJUSTMENT:
How to adjust the height of the stem. 
WARNING! – ONLY USE GENUINE ZINC REPLACEMENT PARTS. The scooter has been built to certain Zinc design specifications. The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame, fork and all other parts. Certain aftermarket products may or may not be compatible and will invalidate the warranty if used.
HOW TO RIDE
WARNING! There is risk of falling down whilst riding, so make sure to wear helmet and protection kits all the time.
- Turn on the scooter via the switch under the footplate.
- Put one foot on the Deck Sensor and kick off with the other foot. The E4 is kick motion activated. You will need to push forward with the other foot before the motor activates.
- You will need to press the deck sensor continuously for the motor to engage.
- Once in motion, the motor propels the E4 up to 5mph/8kph.
- To stop – release the deck sensor and press the rear foot brake until stopped then step off your scooter.
- Turn off the scooter via the switch under the footplate.
OPERATING RANGE
Please notice the scooter can travel a distance of 3.1 miles/5km on a fully charged battery in ideal conditions. The following are some of the major factors that will affect the operating range of your scooter.
- Terrain: A smooth, flat surface will increase your driving distance, while driving uphill, as well as rough or uneven terrain will reduce your distance significantly.
- Weight: The weight of the user can affect driving distance, a lighter user will have further range than a heavier user.
- Ambient temperature: Please ride and store the scooter under recommended temperatures, which will increase driving distance, battery life, and overall performance of your scooter.
- Maintenance: Reasonable battery charging and maintenance will increase the distance. Overcharging the battery can reduce range.
- Speed and Driving Style: Maintaining a moderate speed will increase your distance: while travelling at high speeds for extended periods, frequent starts, stops, idling, along with frequent acceleration and deceleration will reduce your overall distance.
BATTERY WARNING
Battery Specifications
Failure to follow the Safety Precautions listed as below could lead to serious bodily injury and death. Seek immediate medical attention if you are exposed to any substance that is emitted from the battery.
- Do not attempt to modify, change, or replace your battery.
- Do not use your scooter if the battery begins to emit odor, overheats, or begins to leak.
- Do not touch any leaking materials, or breathe fumes emitted.
- Do not allow children and animals to touch the battery.
- The battery contains dangerous substances, do not open the battery, or insert anything into the battery.
- Please only use the charger provided by manufacturer.
- Do not attempt to charge the scooter if the battery has discharged or emitted any substances. In that case, the battery should be abandoned for safety.
- Please follow all local, state and federal laws in regards to recycling, handling and disposing of Lithium batteries.
- The scooter should only be shipped in its original packaging.
- Do not throw away your packaging box as you may need it for future use or should you need to return it.
- Do not place the battery in an environment where the ambient temperature is higher than 50°C or lower than -20°C (e.g., do not leave the scooter or the battery pack in a car under direct sunlight for an extended time). Do not throw the battery pack into fire as it may lead to battery failure, battery overheating, and even another fire. If the scooter is expected to be left idle for more than 30 days, please fully charge the battery and place it in a dry and cool place.
CHARGING THE BATTERY
This section is intended to provide you basic information about your battery
and charger. Please read this section carefully to ensure your safety. For
user safety and to prolong the life of your battery, as well as improve
battery performance, please follow these instructions.
When the battery has run down, please charge your battery for 3 hours with the
charger that you received with your scooter.
-
Step 1: Ensure your scooter is turned off before you attempt to charge the battery.
-
Step 2: Ensure that the charging port is clean and dry.
-
Step 3: Plug the charger into the power socket, make sure the light on the charger is lit GREEN.
-
Step 4: Put the male DC connector plug into the charging port of the scooter. The indicator light on the charger should change to RED, indicating that your scooter is now being charged. When the RED indicator light on your charger turns to GREEN then your scooter is fully charged.
A full charge typically occurs at 3 hours. -
Step 5: Please unplug the charger from your scooter and from the power outlet.
IMPORTANT NOTES ABOUT CHARGING
If the green light on your charger does not turn RED when you plug it into
your scooter, it could mean you have to check the cables to ensure you have a
proper connection; or that your scooter is already fully charged.
- Do not overcharge, as this will affect the life of the battery.
- The best charging temperatures are between 0°C-45°C. Extreme cold and extreme heat will prevent your battery from charging fully.
- Make sure to unplug your charger before standing on or operating your scooter, as this can be very dangerous.
- Use only the scooter charger that you received in your packaging.
NOTE
Only the indicator light on the charger will tell you the status of the
battery during charging.
BATTERY DISPOSAL
Do not store the battery in temperatures above so·c or below -20 CONTAINS
SEALED LITHIUM-ION BATTERIES. BATTERIES MUST BE RECYCLED. Your Zinc product
uses sealed lithium-ion batteries which must be recycled or disposed of in an
environmentally sound manner. Do not dispose of a lithium-ion battery in a
fire. The battery may explode or leak. Do not dispose of a lithium-ion battery
in your regular household trash. The incineration, land filling or mixing of
sealed lithium-ion batteries with household trash is prohibited by law in most
areas. Return exhausted batteries to a local, approved battery recycler or a
local seller of automotives.
HARDWARE MAINTENANCE
INSPECTION, MAINTENANCE. AND STORAGE
Your scooter requires routine inspection and maintenance. This chapter
describes maintenance steps and important operating tips. Before you perform
the following operations, ensure the power and charging cables are
disconnected.
INSPECTING AND CLEANING YOUR SCOOTER
- Disconnect the charger and turn off your scooter.
- Routinely check the body of the scooter and tyres for damage or excessive wear.
- Wet a clean cloth with clean water, rinse the cloth thoroughly, and wipe the body of the scooter making sure that water does not get into the power button, charging port or tyres.
STORING YOUR SCOOTER
When the scooter is not in use ensure it is not layed down or knocked over. If
dropped, essential components can be damaged and could affect the use and
running of the scooter, as well as void the warranty. If you damage this part
of the scooter it is strongly advised that you replace the damaged parts as
soon as possible to avoid any accident caused by making contact with them.
- Fully charge your battery before storing.
- If you are storing your scooter for an extended period of time, please fully charge your scooter at least once every month.
- If the ambient temperature of the storage location is below 0°C, please do not charge. You must bring the scooter into a warmer environment before charging.
- Check under Battery Specifications for more details.
- To prevent dust from getting into your scooter, try wrapping it or sealing it with its original packaging.
- Store your scooter indoors, in a dry and suitable temperature.
BRAKE
Check the brakes function properly.
- A) When you apply the brake pedal, the rear wheel should stop rotating;
- B) Make sure the wheels are able to rotate freely, without getting stuck/ any stopping when the brake is not applied
FRAME, FORK AND STEERING HANDLE
Check the frame, fork and steering handle for cracks or loose connections. It
is necessary and important to check the scooter regularly.
TYRES
Periodically inspect the wheels and tyres for excessive wear.
BATTERY
Always switch off the power when the scooter is not in use. Never store the
scooter at a low temperature, it may damage or degrade the battery
permanently.
SCOOTER SPECIFICATIONS
- Net Weight: 4.82 kg
- Load: 55kg
- Max Speed Limit: 5mph/8kph
- Max Distsnce: 3.1 miles/5km *The range is tested in the lab (real range depends on user weight, incline, road condition and other factors.)
- Battery: Lithium, 2000mAh, 21.6 V
- Input: AC100v-240v ~ 50/60Hz 0.8A Max
- Size (fold): L 67 X W 37 X H 24.5 cm
- Size (unfold): L 73 x W 37 x H (78-86) cm
- Tyre: solid tyre
WARRANTY
ZINC SPORTS ELECTRIC SCOOTER WARRANTY POLICY
Thank you for purchasing a Zinc electric scooter and we hope you enjoy using
it. Please ensure that
you read the following warranty. In order for your warranty to be valid you
must satisfy the following conditions.
- All products must be registered at www.zincsports.com within 30 days of receiving the product for the warranty to be valid.
- Proof of purchase is also required for your warranty to be valid.
- You must be the original purchaser who bought the product from an authorised dealer, your warranty cannot be transferred.
- You must report any defects to Zinc Sports within 30 days of discovery of said defect else the warranty will not be valid.
Failure to follow the conditions highlighted above means that your warranty will be void. We recommend that you save your original sales receipt. Assuming that you have followed the conditions highlighted above, your product will have a 12-month limited warranty from defects in the materials used to manufacture, and/or workmanship at the time of manufacture outside areas covered below.
Our warranty includes:
Battery
|
3 months
---|---
Controller| 3 months
Charger| 6 months
Motor| 6 months
Frame| 12 months
Vehicle body outside areas stipulated in the warranty| 6 months
All scooters have an IP rating of IPX4. The warranty will be void if the
scooter has any water ingress or damage as a result of water ingress. The
warranty may be void if the scooter has been used in the rain, through deep
puddles, jet washing and submersion. No warranty is provided for corrosion
damages as a result of contact with water/humidity conditions. All electric
scooters include Liquid Contact Indicators on the battery pack. The Liquid
Contact Indicators show if the device has come into contact with water or a
liquid containing water, the Liquid Contact Indicators turn red when they come
into contact with water or a liquid containing water. The warranty is void if
the Liquid Contact Indicators are red.
Under no circumstance will Zinc Sports be obliged to provide compensation for
bodily injuries, death, property damages, losses, hindrance of profits,
prevention of use or any other damage that will be caused directly or
indirectly as a result of usage of this device. Zinc Sports advice that you
contact your insurance company to determine whether coverage is provided for
the use of this scooter, or to take out a new policy.
For the full warranty policy please visit our website at
www.zincsports.com
PRODUCT CODE: ZC06517 E4 BLUE