Shark HE400 Series Air Purifier 4 User Manual
- June 3, 2024
- Shark
Table of Contents
- Shark HE400 Series Air Purifier 4 User Manual
- OWNER’S GUIDE
- IMPORTANT SAFETY INSTRUCTIONS
- SETTING UP YOUR UNIT
- CONTROL PANEL
- REMOTE CONTROL
- AIR INFO SETTINGS
- UNDERSTANDING YOUR AIR QUALITY
- OPTIMIZING FAN SPEED
- INSTALLING AND REMOVING THE FILTER
- MAINTAINING YOUR AIR PURIFIER
- AVAILABLE ACCESSORIES
- TROUBLESHOOTING
- Customer Service
- TWO (2) YEAR LIMITED WARRANTY
- IMPORTANT INFORMATION
- RECORD THIS INFORMATION
- TECHNICAL SPECIFICATIONS
- BATTERY REMOVAL AND DISPOSAL
- FCC WARNINGS
- FAQs
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Shark HE400 Series Air Purifier 4 User Manual
OWNER’S GUIDE
- Read and review instructions for operation and use.
- Indicates the presence of a hazard that can cause personal injury, death, or substantial property damage if the warning included with this symbol is ignored.
- For indoor and household use only.
- When using electrical appliances, basic safety precautions should always be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS
HOUSEHOLD USE ONLY
READ ALL INSTRUCTIONS BEFORE USE
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature. Unplug or disconnect the appliance from the power supply before servicing.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
GENERAL WARNINGS
1. DO NOT operate any fan with a damaged cord or plug. Discard fan or return
to an authorized service facility for examination and/or repair.
2. D O NOT run cord under carpeting. DO NOT cover cord with throw rugs,
runners, or similar coverings. DO NOT route cord under furniture or
appliances. Keep cord away from high traffic areas and place cord where it
will not be tripped over.
3. I f the power cord is damaged, it must be replaced by the manufacturer,
its service agent, or similarly qualified persons in order to avoid a hazard.
4. T his appliance is not intended for use by anyone (including children)
with reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
USE WARNINGS
5. C hildren should be supervised to ensure that they DO NOT play with the
appliance.
6. C leaning and user maintenance shall not be made by children without
supervision.
7. P rior to cleaning or other maintenance, the appliance must be unplugged
from the electrical outlet.
8. D O NOT handle plug or appliance with wet hands.
9. D O NOT use without filter in place.
10. Only use Shark™ branded filters and accessories.
11. DO NOT damage the power cord:
a) DO NOT pull or carry appliance by the cord or use the cord as a handle.
b) DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
c) DO NOT stand the appliance on the power cord, close a door on the cord,
pull the cord around sharp corners, or leave the cord near heated surfaces.
12. DO NOT use with any opening blocked; keep free of dust, lint, hair, and
anything that may reduce airflow.
13. DO NOT use if airflow is restricted. If the air paths become blocked, turn the appliance off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.
14. DO NOT use if appliance is not working as it should, or has been dropped,
damaged, left outdoors, or dropped into water.
15. DO NOT place appliance on unstable surfaces such as chairs or other
furniture.
16. DO NOT use in the following areas:
a) Wet or damp surfaces
b) Outdoor areas
c) Spaces that are enclosed and may contain explosive or toxic fumes or vapors
(lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing
substances, or flammable dust)
17. Turn off all controls before unplugging the appliance.
18. Unplug from electrical outlet when not in use and before any maintenance
or cleaning.
19. Hand wash with soapy water only. Washing with cleaning chemicals could
damage the unit.
20. Make sure filter is in place after routine maintenance.
21. Not suitable for use with solid-state speed controls.
REMOTE BATTERY WARNINGS
22. Dispose of coin cell batteries according to local regulations. Keep
batteries away from children at all times. Even used batteries can cause
injury.
WARNING: Chemical Burn Hazard. Keep batteries away from children.
This product contains a lithium button/coin cell battery. If a new or used
lithium button/coin cell battery is swallowed or enters the body, it can cause
severe internal burns and can lead to death in as little as 2 hours. After
changing batteries, always completely close and secure the battery
compartment. If the battery compartment does not close securely, stop using
the product, remove the battery, and keep it away from children. If you think
battery might have been swallowed or placed inside any part of the body, seek
immediate medical attention.
READ AND SAVE THESE INSTRUCTIONS
SETTING UP YOUR UNIT
TIPS FOR SETTING UP YOUR UNIT
- Make sure the front panel of the unit faces away from the closest wall.
- Do not move the unit while it is running. Turn off the power and unplug the unit before moving it.
- Use the handles on the sides when lifting or moving the air purifier.
- Make sure the vents are not blocked.
- Do not place anything on the air purifier.
- Do not place the air purifier near heaters or radiators.
- Keep the unit out of direct sunlight and away from water or other liquid.
- Keep all nearby doors and windows closed when operating the air purifier.
- Avoid using in very humid environments.
1. Before plugging in the unit for the first time, you must remove the filter and take it out of its packaging. First, remove the filter cover from the back of the unit. Press the tabs near the top and pull the cover toward you.
2. Remove the filter from the unit. Take the filter out of its sealed plastic packaging. To reinstall it, insert it into the unit.
3. With the filter installed, replace the filter cover. Insert the tabs on the bottom of the cover into the slots on the unit. Press the top of the cover, then the sides, until it clicks into place. DO NOT run the air purifier unless the filter is removed from its packaging and installed correctly.
4. Set up the unit upright on a level floor. For best results, set it up in the space you spend the most time in, such as the kitchen, living room, or bedroom. Make sure the unit is at least 3 inches (8cm) away from all walls, large objects, or electronics.
5. Plug the unit into an electrical outlet and press the power button on the top control panel or on the remote.
6. When the unit is powered on, it will begin to analyze the air quality indicated by the rotating lights. After a few seconds the unit will display the current air quality and you can customize the settings on your unit.
CONTROL PANEL
Your Air Purifier 4 is equipped with digital displays on both the top and front of the unit.
TOP CONTROL PANEL
Displays the current air quality status based on the AIR INFO option selected, and includes controls that allow you to customize the settings.
FRONT DISPLAY SCREEN
Displays the current air quality status based on the Air Info mode selected on the top control panel.
TOP CONTROL PANEL BUTTONS
On/Off: Press to turn the power on or off.
Air Info: Press to switch between air quality display options. See the
Air Info Settings section for more information.
Auto Mode: Press to turn on Auto Mode. In this setting the fan speed
automatically adjusts based on real time air quality readings. As the air
quality improves, the fan speed will decrease. If air quality worsens, the fan
speed will increase. Leave your unit in Auto Mode for optimal filter life and
performance.
Filter Life: Press to show the remaining filter life in hours. Once the filter has 0 hours remaining, the FILTER LIFE button will flash to indicate the filter needs to be changed. See Installing and Removing the Filter section for more information.
Brightness: Adjusts the brightness of both the front display screen and the top control panel. Switch between 3 options: full brightness, partially dim, fully dim.
Shut-Off Timer: Set the number of hours for the air purifier to run before it automatically shuts off. Timer can be set between 1–12
Fan Speed: Adjusts the speed of the fan. Select one of 4 settings: 1 Low, 2 Medium, 3 High, 4 Maximum. Note: If fan speed is manually changed, auto mode will be deactivated. For tips on optimal fan setting, see Optimizing Fan Speed section.
REMOTE CONTROL
Your air purifier includes a remote control that can turn the power on or off, and adjust the settings.
USING THE REMOTE CONTROL
To use the remote control, aim it at the front display screen and press the buttons on the remote. The remote control has a range of 15 ft. (5 meters). For best results, make sure no obstacles are between the remote control and the display screen.
REMOTE CONTROL BATTERY
This remote uses a CR2025 3-volt replaceable battery. To replace the battery, follow the steps below.
1. With a Phillips-head screwdriver (not included) unscrew the battery tray
on the back of the remote.
2. Slide out the battery tray.
3. Remove the old battery and dispose of it according to local regulations.
Take additional caution to keep old battery out of reach of children.
4. I nsert the new battery, making sure the polarities (+) (–) are oriented
correctly.
5. Reinsert the battery tray and use the screw to completely secure it in
place.
REMOTE CONTROL BUTTONS
1. On/Off: Turns the unit on/off.
2. Air Info: Switch between air quality display options.
3. Auto: Enables Auto Mode.
4. Brightness: Adjusts brightness.
5. Fan Speed: Adjusts fan speed.
6. Shut-Off Timer: Sets timer.
AIR INFO SETTINGS
The built-in sensor detects your air quality to give you real-time information. Use the AIR INFO button to switch between air quality display options.
UNDERSTANDING YOUR AIR QUALITY
The rings on the front and top displays will change color as your air quality changes, allowing you to easily monitor your air quality even when you are far from the unit.
Note: Air quality sensor uses a cumulative particle count across all particle sizes to determine air quality percentage.
OPTIMIZING FAN SPEED
Your air purifier is equipped with 4 fan speed settings. Adjust fan speed to optimize your cleaning performance.
INSTALLING AND REMOVING THE FILTER
NOTE: Always remove all protective packaging from the filter before installing.
When the filter timer has 0 hours remaining, the FILTER LIFE button on the top control panel will blink, indicating that it’s time to install a new filter.
1. Turn off and unplug the unit before removing or installing filters.
2. Remove the back cover from the unit by pressing the tabs at the top (1),
then pulling the cover toward you.
3. To remove the old filter, pull it out by the tabs at the top and bottom of
the filter (2). Discard old filter in trash.
4. Remove all packaging and wrapping from the new filter.
5. Insert the new filter, then replace the filter cover. Insert the tabs on
the bottom of the cover into the slots on the unit (3). Press the top of the
cover, then the sides, until it clicks into place.
6. Plug the unit back in and turn on power. Calibration will begin.
7. After installing a new filter, press and hold the Filter Life button on
the top control panel for 3 seconds to reset the timer. The unit will beep
when the timer is activated.
Disposing of used filters
Filters can’t be cleaned or recycled. After removing a used filter, wrap it in
an airtight plastic bag for disposal. As an extra precaution, wear gloves when
handling a dirty filter.
MAINTAINING YOUR AIR PURIFIER
NOTE: Always unplug the unit before doing any cleaning or maintenance.
Exterior Cleaning:
For best results, clean the exterior of the unit every two months or as
needed. Use a microfiber cloth to remove dust. To sanitize, wipe down the
exterior with a microfiber cloth dampened with warm, soapy water. Avoid excess
water and abrasive chemical cleaners to prevent damage.
Interior Cleaning:
For best results, clean the interior of the unit every two months or as
needed. Remove the filter cover, take out the filter, and
use a vacuum cleaner or a microfiber cloth to remove dust and debris from the
interior of the unit. DO NOT use abrasive chemical cleaners on the inside of
the unit.
To maximize your air purifier’s filter life, we recommend flipping the direction of your filter every three months. This will help equalize and balance the distribution of captured particles throughout the filter allowing for extended usage.
AVAILABLE ACCESSORIES
ORDER ADDITIONAL ACCESSORIES AND REPLACEMENT FILTERS
Additional accessories and replacement filters are available on sharkaccessories.com
Remote Control
Use the remote control to operate your air purifier from a distance.
SHARK™ AIR PURIFIER 4 ANTI-ALLERGEN HEPA FILTER
Captures pollutants and allergens from the air and is equipped with carbon for protection against household odors and VOCs.
SHARK™ AIR PURIFIER 4 ANTI-ALLERGEN HEPA FILTER WITH ADVANCED ODOR LOCK
Captures pollutants and allergens from the air and is equipped with carbon for
heightened protection against household odors and VOCs.
SHARK™ AIR PURIFIER 4 ANTI-ALLERGEN HEPA FILTER WITH ADVANCED ODOR LOCK & FUMES LOCK
Captures pollutants and allergens from the air and is equipped with carbon for heightened protection against household odors, VOCs, and fumes such as formaldehyde found in plants, furniture, and flooring.
TROUBLESHOOTING
PROBLEM | SOLUTION |
---|---|
My air purifier is not powering on. What should I do? | • Make sure the unit is |
plugged in and that the outlet works. Press the power button to start air
purification.
• Make sure the filter cover is properly installed.
Why is there no air flow?| • Increase the fan speed on your unit to improve
performance.
• Make sure that all packaging is removed from the filter and it is properly
installed in the unit.
• Unplug the unit and clean off any dust or debris from the intake and the air
vent areas.
Why is my air purifier vibrating or making unusual loud noises?| Make sure the
unit is set up on its base, and on a flat, level space on the floor.
Why does my air smell bad?| • If there recently have been odors in the area,
such as from cigarettes or food, allow more time for the unit to remove them.
• Clean off any dust or debris from the intake and the air vent areas.
• The filter may need to be replaced.
Can I wash the filter?| No, the filter is not washable. Keep filter away from
water and dispose of it when it is dirty.
How do I know when my air purifier is in Auto Mode?| The Auto Mode button on
the top control panel illuminates when the unit is in Auto Mode.
Customer Service
For further assistance, call 1-855-523-4061.
TWO (2) YEAR LIMITED WARRANTY
The Two (2) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of two (2) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in
SharkNinja’s sole discretion, will be repaired or replaced up to two (2) years
from the original purchase date.
2. I n the event a replacement unit is issued, the warranty coverage ends six
(6) months following the receipt date of the replacement unit or the remainder
of the existing warranty, whichever is later. SharkNinja reserves the right to
replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as filters and batteries,
etc.), which require regular maintenance and/or replacement to ensure the
proper functioning of your unit, are not covered by this warranty. Replacement
parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling, failure to perform
required maintenance (e.g., not replacing the filters), or damage due to
mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These
defects include damages caused in the process of shipping, altering, or
repairing the SharkNinja product (or any of its parts) when the repair is
performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal
household conditions within the warranty period, visit sharkclean.com/support
for product care and maintenance self-help. Our Customer Service Specialists
are also available at 1-855-523-4061 to
assist with product support and warranty service options, including the
possibility of upgrading to our VIP warranty service options for select
product categories. So we may better assist you, please register your product
online at registeryourshark.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for
repair or replacement. A fee of $25.95 (subject to change) will be charged
when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-855-523-4061 to
initiate a warranty claim. You will need the receipt as proof of purchase. We
also ask that you register your product online at registeryourshark.com and
have the product on hand when you call, so we may better assist you. A
Customer Service Specialist will provide you with return and packing
instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state. Some states do not permit the exclusion
or limitation of incidental or consequential damages, so the above may not
apply to you.
IMPORTANT INFORMATION
REGISTER YOUR PURCHASE
- registeryourshark.com
- Scan QR code using mobile device
RECORD THIS INFORMATION
TECHNICAL SPECIFICATIONS
Voltage: 120V 60Hz
Watts: 67W
Benefits of registering your product and creating an account:
- Get easier, faster product support and access to warranty information
- Access troubleshooting and product care instructions
- Be among the first to know about exclusive product promotions
TIP: You can find the model and serial numbers on the QR code label on the bottom of the unit.
BATTERY REMOVAL AND DISPOSAL
This product’s remote control uses a lithium button battery. When the battery
no longer has a charge, it should be removed from the remote and recycled. DO
NOT incinerate or compost the battery.
When your lithium battery needs to be replaced, dispose of it or recycle it in
accordance with local ordinances or regulations. In some areas, it is illegal
to place spent lithium batteries in the trash or in a municipal solid waste
stream. Return spent battery to an authorized recycling center or to retailer
for recycling. Contact your local recycling center for information on where to
drop off the spent battery.
FCC WARNINGS
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of
your new Shark™ Air Purifier.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change without notice.
For SharkNinja U.S. Patent information, visit sharkninja.com/patents
© 2021 SharkNinja Operating LLC. CLEAN SENSE IQ and SHARK are trademarks of
SharkNinja Operating LLC.
HE400_IB-A4_MP_Mv6
PRINTED IN CHINA
FAQs
HE400 Series Shark™ Air Purifier 4 FAQs
This article contains the FAQs for the HE400 Series Shark™ Air Purifier 4. This supports the following product SKUs HE400, HE401, HE402, and HE405.
Does this air purifier have a HEPA filter?
Yes, this air purifier features a True HEPA filter that captures 99.97% of particles 0.3 microns or larger.
Does this air purifier reduce odors?
Yes, the Shark Air Purifier 4 filter is equipped with activated carbon, which is designed to absorb household odors and VOCs (volatile organic compounds) such as formaldehyde, acetone, and butanol.
How does this product clean my air?
The Shark Air Purifier 4 is equipped with a 3-stage HEPA filter that is designed to capture 99.97% of particles 0.3 microns or larger, odors, and VOCs. The 4-fan structure pulls air through the back of the unit and passes it through the HEPA filter. Particles such as smoke, mold, and allergens are then trapped in the HEPA filter, allowing only clean air to pass out the side vents.
What is PM?
PM stands for particulate matter. These particles are microscopic solids or liquid droplets that are suspended in your air and can be inhaled and cause serious health problems. Using Clean Sense IQ, the Shark Air Purifier 6 tracks 3 distinct particle sizes: PM1.0, PM2.5, and PM10. Each of these particulate sizes corresponds to common household pollutants. PM 1 includes ultra-fine allergens and virusesPM 2.5 includes smoke and bacteriaPM 10 includes dust, pollen, and mold
How often do I need to replace the filter?
Shark recommends changing the filter every 6-12 months. When the filter needs to be changed, the FILTER LIFE button will flash. If you or a member of your household is sensitive to allergens, you may benefit from changing the filter more frequently. To check the remaining filter lifespan, press the FILTER LIFE button on the top control panel to show the number of hours remaining before the filter needs to be changed.
How do I change the filter?
The FILTER LIFE button on the top control panel will flash when it’s time to
replace the filter. To change the filter, complete the following steps:
Turn off the unit and unplug it before removing or installing filters.
Remove the back cover from the unit by pressing the tabs at the top, then
pulling the cover toward you.
To remove the old filter from the unit, pull it out by the tab near the top.
Place the old filter in a trash bag and dispose of it.
Remove all packaging and wrapping from the new filter.
Insert the new filter, then replace the filter cover. Press the top of the
filter cover, then the sides, until it clicks into place.
Plug the unit back into the outlet and turn it back on to begin calibration.
After installing a new filter, press and hold the FILTER LIFE button on the
top control panel for 3 seconds to reset the filter timing system. The unit
will beep when filter timing is properly reset.
Note: Do not get filters wet. Do not place filters in the dishwasher or
washing machine.
Can I wash the filter?
No, the filter is not washable. Keep the filter away from water and dispose of it when dirty.
Can I use any replacement filter?
Only use Shark brand filters when operating your air purifier. Other filters may cause damage to your unit. Replacement filters can be purchased at sharkclean.com
How do I maintain my air purifier?
Both the exterior and the interior of your air purifier will need to be dusted periodically. For best results, clean the unit every two months or as needed. When cleaning dust from the exterior, use a microfiber cloth to remove debris from the surface of the unit. To sanitize, wipe down the exterior with a warm, soapy cloth. Avoid excess water and abrasive chemical cleaners to prevent damage. When cleaning dust from the interior, lift off the filter cover, remove the filter, and use a vacuum cleaner or a microfiber cloth to remove dust and debris from the interior of the unit. DO NOT use abrasive chemical cleaners on the inside of the unit. DO NOT insert cleaning instruments into the fan outlet.
How do I set up my air purifier?
Set up the unit on its base on a level floor. For best results, set it up in
the space you spend the most time in, such as the kitchen, living room, or
bedroom. Make sure the unit is at least 3 inches (10cm) away from all walls,
large objects, or electronics.
Before plugging in the unit for the first time, you must remove the filter and
take it out of its packaging. First, remove the filter cover from the back of
the unit. Press the tabs near the top and pull the cover toward you.
Remove the filter from the unit and take it out of its sealed plastic
packaging. Then, reinstall it into the unit. DO NOT run the air purifier
unless the filter is removed from its packaging and installed correctly.
With the filter installed, replace the filter cover. Insert the tabs on the
bottom of the cover into the slots on the unit. Press the top of the cover,
then the sides, until it clicks into place.
Plug the unit into an electrical outlet and press the power button on the top
control panel or on the remote.
Once the unit is on it will begin to read the air quality in your room. This
calibration process will run for a few seconds and is indicated by the
rotating lights the top of your machine. Once the calibration has completed,
you can begin to customize the settings on your unit.
How can I tell if my air is clean?
The illuminated air quality rings on the front and top display screens will
change color as your air quality changes.
The ring color indicates the air quality:
Blue = good air quality
Amber = fair air quality
Red = poor air quality
By pressing the AIR INFO button on your unit or the info icon on the remote, you can switch between air quality view options. Options include percent clean, time to clean, and the amount of PM1, PM2.5, and PM10 particles in the air surrounding the unit.
How do I change the settings on my air purifier?
To change the settings on your air purifier, press the buttons on either the top control panel or remote control. Air purifier settings include Fan Speed, Timer, Auto Mode, Filter Life, Brightness, and Air Info Views.
How do I know if my air purifier is in Auto Mode?
The Auto Mode setting automatically adjusts the fan speed of your air purifier based on the air quality. If the air quality decreases, the fan speed will increase. To activate Auto Mode, select the AUTO button on either the top control panel or remote control. When this option is selected, the AUTO button will appear brighter than the other buttons. To turn off Auto Mode, press the AUTO button again.
Why is my air quality at 100%, but the air smells bad?
Air quality is measured by the amount of particulate matter in your air. To accurately calculate the percentage of your air that is clean, Clean Sense IQ tracks 3 distinct particle sizes: PM1.0, PM2.5, and PM10. However, odors are not included in this calculation. Rest assured, our True HEPA technology is actively capturing odors and VOCs while you run your unit.
Can I leave my air purifier on at all times (24/7)? How does that affect lifespan of the product?
While your air purifier can be left on 24/7, longer runtimes may shorten the filter lifespan. Shark recommends keeping your unit in Auto Mode to extend the filter lifespan.
Why is my air quality reduced even when I am not cooking or doing any activity?
Air quality can change for a variety of reasons. Clean Sense IQ takes a reading of microscopic particulate matter in the room and displays the air quality accordingly. Everyday activities can agitate particles, such as settled dust, into the air, which will decrease air quality.
Any question regarding COVID-19
As a matter of company policy, we are not giving specific guidance regarding air purifiers and COVID-19. We encourage you to do your own research from reputable sources such as the CDCs website.
What are the product specifications?
Cord length – 6 Feet
Weight – 17.57 lbs
Dimensions – 17.01n L x 8.90in W x 24.29in H
Voltage – 120 Volts
Wattage – 120 Watts
Amperage – 0.63 Amps
What area does my air purifier cover?
Designed for spaces up to 1,200 square feet, based on one air change per hour.
What is the CADR score on this unit?
Designed for spaces up to 1,200 square feet, based on one air change per hour.
What is the MERV rating on the filters?
The anti-allergen HEPA filter captures 99.97% of dust, dander, odors down to 0.3 microns
What is the MERV rating on the filters?
The anti-allergen HEPA filter captures 99.97% of dust, dander, odors down to 0.3 microns
What is the Wattage?
121 watts
What is the Amperage?
0.63 Amps
What is the Voltage?
120 volts
What are the dimensions?
17″(L)x8.89″(W)x24.29″(H)
What is the length of the cord?
The cord is 6 feet long
What is the weight?
17.8 lbs
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