Premio FIO-XG1500C Open Frame Industrial Touchscreen Monitor User Manual

Premio FIO-XG1500C Open Frame Industrial Touchscreen Monitor

Prefaces

Revision

Disclaimer
All specifications and information in this User’s Manual are believed to be accurate and up to date. Premio Inc. does not guarantee that the contents herein are complete, true, accurate, or non-misleading. The information in this document is subject to change without notice and does not represent a commitment on the part of Premio Inc. disclaims all warranties, express or implied, including, without limitation, those of merchantability, fitness for a particular purpose concerning contents of this User’s Manual. Users must take full responsibility for the application of the product.

Copyright Notice
All rights reserved. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, without the prior written permission of Premio Inc. Copyright © Premio Inc.

Trademarks Acknowledgment
Intel®, Celeron®, and Pentium® are trademarks of Intel Corporation. Windows® is a registered trademark of Microsoft Corporation. AMI is a trademark of American Megatrend Inc. IBM, XT, AT, PS/2, and Personal System/2 are trademarks of International Business Machines Corporation All other products and trademarks mentioned in this manual are trademarks of their respective owners.

Environmental Protection Announcement
Do not dispose of this electronic device in the trash while discarding it. Please recycle to minimize pollution and ensure environmental protection.

Available Models

FIO-XG1500C

| ****

15″ IP65 XGA 4:3 Open Frame Industrial Touchscreen Monitor

FIO-SX1900C| 19″ IP65 SXGA 5:4 Open Frame Industrial Touchscreen Monitor
FIO-FH2150C| 21.5″ IP65 FHD 16:9 Open Frame Industrial Touchscreen Monitor
FIO-FH2700C| 27″ IP65 FHD 16:9 Open Frame Industrial Touchscreen Monitor
 | FIO-XG1500C| FIO-SX1900C| FIO-FH2150C| FIO-FH2700C
---|---|---|---|---
LCD Size| 15”| 19”| 21.5”| 27”
Touchscreen| 10-point PCAP
Max Resolution| XGA

1024×768

| SXGA

1280×1024

| FHD

1920×1080

| FHD

1920×1080

Brightness(cd/m2)| 350 nits| 250 nits| 250 nits| 300 nits
Contrast Ratio| 1000:1| 1000:1| 3000:1| 3000:1
LCD Color| 16.7M| 16.7M| 16.7M| 16.7M
Viewing Angle| 88/88/88/88| 89/89/89/89| 89/89/89/89| 89/89/89/89
Backlight MTBF| 50,000 Hours

Important safety notice

Please read this manual carefully and save it for use in the future.

• Make sure to unplug the power lead before cleaning the product. Unplug the
• power lead from the power outlet and wipe the product using a soft, dry cloth.
• Do not use components except those recommended by the manufacturer, failure to do so may cause damage.
• Do not try to move the monitor by pulling only the cord nor touch the plug with wet hands.
• Do not excessively bend the plug and wire nor place heavy objects upon them, which could cause damage.
• Keep the product away from places exposed to oil, smoke, or moisture; do not install it inside a vehicle, as this may cause malfunction, an electric shock, or fire. Especially avoid operating the monitor near water or outdoors where it could be exposed to snow or rain.
• Do not cover the vents on the monitor case, and do not place the monitor or power adapter on the bed, sofa, carpet, etc, as bad ventilation may cause a breakdown or fire.
• When installing the product, make sure to keep it away from the wall (more than 76mm (3 inches) for ventilation purposes.
• Only the type of power listed on the label of the LCD can be used. If you have questions about the power type, please contact the local dealer or power supply department.
• Use only a properly grounded plug and receptacle. An improper ground may cause electric shock or equipment damage. If you can’t insert the plug into the outlet, please change the outlet.
• Make sure the outlet can support the total electricity of products and be plugged into it, do not connect too many extension cords or plugs to an outlet. Otherwise, it may caa use fire.
• Do not place the product on an unstable or small surface area. Place the product on an even, stable surface, as the product may fall and cause harm to someone walking by, specifically children.
• Do not try to extend the power wire, otherwise it may cause fire.
• Do not open the monitor cabinet by yourself, if the monitor needs to be examined or repaired, please contact the professional service.
• Firstly pull out the power plug and connect the professional service when it happens following:
  • a. power wire or power cable is damaged.
  • b. monifallsfall into the ground or monitor cabinet is damaged.
  • c. monitor displays obviously out of the way, needs to be repaired.
• Unplug the power cord from the power outlet when the monitor is not used.
• Do not install the product in places with poor ventilation, high light, high temperature, or moisture.

Introduction

About this Manual
This manual is intended as a reference guide for the FIO Series Open Frame Touch Monitors. This Manual provides the information needed to install, set up, and maintain the Open Frame Touch Monitors. In addition, this manual describes basic technical information about the touch sensor, troubleshooting, and contact information.

This manual is organized as follows:

• Chapter 1 Introduction and general information.
• Chapter 2 Unpacking care and maintenance.
• Chapter 3 Hardware Installation Guide.
• Chapter 4 Warranty information.
• Chapter 5 Troubleshooting.

The features

• Model name

  • FIO-XG1500C

• Description

  • 15” Open Frame Touch Monitor

• Native Resolution

  • 1024×768@60Hz

• Contrast Ratio（Typ.）

  • 1000:1

• Colours

  • 16.7million

• Response Time (LCD Panel)

  • 30 ms

• Luminance (LCD Panel)

  • 350nits; with P-Cap 298nits

• Viewing Angle
  Horizontal (left/right) CR≥10 88°/88°

• (From Centre, CR≥10)

  • Vertical (up/down) CR≥10 88°/88°

• Touch Technology

  • Projected Capacitive Touch (P-Cap) USB

• Touchscreen Interface

  • USB

Physical Specifications

Model

Parameter

| FIO-XG1500C
---|---
Length| 358mm
Width| 284.9mm
Thickness| 40.3mm
Active area| 305.1×229.1±0.3mm

Unpacking

Shipping Damage/Unpacking
Premio takes every precaution in testing and packing its product before shipment. On delivery of the products, check the shipping carton for damage. If any damage is seen that could have caused damage to the contents, keep all packing materials for later inspection by Premio or the carrier who is responsible for any shipping damage. Handle the monitor with care. Take care not to mark or scratch the glass when removing it from its packing.

Packing list
Please open the package carefully and check the items below are in the package:

1. Touch monitor,
2. USB touch cable,
3. VGA cable,
4. Power adapter (Optional Accessories),
5. US power cord (Optional Accessories),
6. DVI cable (Optional Accessories),
7. DP cable (Optional Accessories),

If any items are missing, please contact your local dealer or the Premio Service Department.

Note: please save the original package to ship the monitor in the future.

Hardware Installation

Rear Mount Installation
The RTL touch monitor’s mounting functions include Open Frame, removable base VESA, and wall mount.

VESA standard installation

OSD Functions

MAIN MENU

OSD STRUCTURE

OSD Key Information

OSD

Key Events

LED

light

| Indicates Operation status|

mode、Factory mode、

 |  | Burn in mode
 |  | Off: Off Mode
POWER| Turn on or turn off the power|  |

AUTO

| 1、Adjust the Picture of Analog input

2、Exit menu or Exit a menu

of sub-menu

|  |
---|---|---|---

MENU

|

Display the OSD Menu or Select the highlighted function

|  | Keep pressing the button for 6 seconds, Turn OSD LOCKED or

OSD UNLOCKED,

UP| Select Previous menu item

or increase value

|  | Select Brightness

Adjust menu

DOWN| Select the next menu item or

Decrease value

|  | Switching signal

source

Warranty

Premio is only under obligation to offer the following Warranty Repair and Services except those authorized formal documents in written form: 3 years warranty The above warranty period takes the 9~12 of the Serial Number label on the Premio products as the starting date. Warranty products cover panel control controller smunicationcablese. Accessories included with the products are not included in the warranty.

Troubleshooting

No picture

• The signal cable should be fully connected to the graphics card/computer.
• The graphics card should be completely seated in its PC The button on and the computer power switch should be in the ON position.
• Check to make sure that a supported mode has been selected on the graphics card or system being used. (Please consult the graphics card or system manual to change graphics mode).
• Check the monitor and your graphics card concerning compatibility and recommended settings.
• Check the signal cable connector for bent or pushed-in pins.
• Check that the BNC or D-SUB button is in the correct position.

The power Button does not respond
Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor, or simultaneously press the RESET and Power buttons.

The image is unstable, unfocused
The signal cable should be fully connected to the computer. Use the OSM™ Image Adjust controls to focus and adjust the display by increasing or decreasing the Fine control. When the display mode is changed, the OSM Image Adjust settings may need to be re-adjusted. Check the monitor and your graphics card concerning compatibility and recommended signal timings. If your text is garbled, change the video mode to non-interlace and use a 60Hz refresh rate.

LED on the monitor is not lit (no green or amber color can be seen)
Power Button should be in the ON position and the power lead should be connected. Make certain the computer is not in a power-saving mode (touch the keyboard or mouse if present).

Display image is not properly sized
Use the OSM Image Adjust controls to increase or decrease the H. Size. Check to make sure that a supported mode and signal timing have been selected on the graphics card or system being used (Please consult the graphics card or system manual to change graphics mode or refresh rate).

The selected resolution is not displayed properly
Select the Display Resolution in the OSM Information menu to confirm that the appropriate resolution has been selected. If not, select the corresponding option by pressing the control button.

No touch function
Check or replace the USB cable, as well as replace the USB port on the PC; If replacing the USB cable and interface does not work, please restart the computer, if it still has no effect, please replace the computer host to test again; If it still does not work, please contact our technical support engineers.

Technical Support and Assistance

1. Visit the Premio Inc. website at https://premioinc.com where you can find the latest information about the product.
2. Contact your distributor, our technical support team or sales representative for technical support if you need additional assistance. Please have the following information ready before you call:
   • Model name and serial number
   • Description of your peripheral attachments
   • Description of your software (operating system, version, application software, etc.)
   • A complete description of the problem
   • The exact wording of any error messages

Conventions Used in this Manual

• This indication alerts operators to an operation that, if not strictly observed, may result in severe injury.
• This indication alerts operators to an operation that, if not strictly observed, may result in safety hazards to personnel or damage to equipment.
• This indication provides additional information to complete a task easily.

Premio Inc. All Rights Reserved https://premioinc.com

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