premio FIO-XG1500C Industrial Touchscreen Monitor User Manual

FIO-XG1500C Industrial Touchscreen Monitor

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Specifications:

• Model: FIO-FH2150C
• LCD Size: 21.5 inches
• Touchscreen: 10-point PCAP
• Max Resolution: FHD 1920×1080
• Brightness: 250 nits
• Contrast Ratio: 3000:1
• Color: 16.7M
• Viewing Angle: 89/89/89/89
• Backlight: LED
• MTBF: 50,000 hours

Product Usage Instructions:

1. Unpacking:

When unpacking the monitor, ensure to follow these steps:

• Check for any shipping damage before opening.
• Refer to the packing list to ensure all components are
  included.

2. Cleaning and Maintenance:

Follow these guidelines to clean and maintain the monitor:

• Before cleaning, always unplug the power lead from the
  outlet.

• Use a soft, dry cloth to wipe the monitor.

• Avoid using components not recommended by the manufacturer to
  prevent damage.

3. Safety Precautions:

Ensure to adhere to the following safety precautions:

• Avoid moving the monitor by pulling the cord or touching the
  plug with wet hands.

• Avoid bending the plug or wire excessively or placing heavy
  objects on them.

• Avoid exposure to oil, smoke, moisture, or outdoor elements
  like snow or rain.

FAQ:

Q: Can I use any components to clean the monitor?

A: It is recommended to use a soft, dry cloth for cleaning to
prevent damage to the monitor.

Q: What should I do if there is shipping damage?

A: Before opening the package, check for any shipping damage. If
damage is found, contact the manufacturer for assistance.

Q: Can I install this monitor in a vehicle?

A: It is not recommended to install the monitor inside a vehicle
as it may cause malfunction, electric shock, or fire hazards.

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USER’S MANUAL
FIO Series
FIO-FH2150C 21.5″ IP65 FHD 16:9 Open Frame Industrial Touchscreen Monitor

Prefaces
Revision Revision
1.0

Description Manual Released

Date 2023/10/10

Disclaimer All specifications and information in this User’s Manual are believed to be accurate and up to date. Premio Inc. does not guarantee that the contents herein are complete, true, accurate or non-misleading. The information in this document is subject to change without notice and does not represent a commitment on the part of Premio Inc. Premio Inc. disclaims all warranties, express or implied, including, without limitation, those of merchantability, fitness for a particular purpose with respect to contents of this User’s Manual. Users must take full responsibility for the application of the product. Copyright Notice All rights reserved. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, without the prior written permission of Premio Inc. Copyright © Premio Inc. Trademarks Acknowledgment Intel®, Celeron® and Pentium® are trademarks of Intel Corporation. Windows® is registered trademark of Microsoft Corporation. AMI is trademark of American Megatrend Inc. IBM, XT, AT, PS/2 and Personal System/2 are trademarks of International Business Machines Corporation All other products and trademarks mentioned in this manual are trademarks of their respective owners. Environmental Protection Announcement Do not dispose this electronic device into the trash while discarding. Please recycle to minimize pollution and ensure environmental protection.

Available Models

Model No.

Description

FIO-XG1500C 15″ IP65 XGA 4:3 Open Frame Industrial Touchscreen Monitor FIO- SX1900C 19″ IP65 SXGA 5:4 Open Frame Industrial Touchscreen Monitor FIO- FH2150C 21.5″ IP65 FHD 16:9 Open Frame Industrial Touchscreen Monitor

FIO-FH2700C 27″ IP65 FHD 16:9 Open Frame Industrial Touchscreen Monitor

LCD Size Touchscreen Max Resolution
Brightness(cd/m2) Contrast Ratio LCD Color Viewing Angle Backlight MTBF

FIO-XG1500C 15″
XGA 1024×768 350 nits
1000:1 16.7M 88/88/88/88

FIO-SX1900C FIO-FH2150C

19″

21.5″

10-point PCAP

SXGA

FHD

1280×1024

1920×1080

250 nits

250 nits

1000:1

3000:1

16.7M

16.7M

89/89/89/89 89/89/89/89

50,000 Hours

FIO-FH2700C 27″
FHD 1920×1080
300 nits 3000:1 16.7M 89/89/89/89

FIO Series | User’s Manual
Contents
Important safety notice…………………………………………………………………………….. 1 1 ………………………………………………………………………………………………………………… 3
1.1 Introduction …………………………………………………………………………………………. 3 1.1.1 About this Manual……………………………………………………………………………. 3 1.1.2 The features …………………………………………………………………………………… 4 1.1.3 Physical Specifications…………………………………………………………………….. 4
2 ………………………………………………………………………………………………………………… 5 2.1 Unpacking …………………………………………………………………………………………… 5 2.1.1 Shipping Damage/Unpacking……………………………………………………………. 5 2.1.2 Packing list …………………………………………………………………………………….. 5
3 ………………………………………………………………………………………………………………… 6 3.1 Hardware Installation ……………………………………………………………………………. 6 3.1.1 Rear Mount installation ……………………………………………………………………. 6 3.1.2 VESA standard installation ……………………………………………………………….. 8 3.1.3 OSD Functions……………………………………………………………………………….. 8 A. MAIN MENU ………………………………………………………………………………….. 8 B. OSD STRUCTURE…………………………………………………………………………. 9 3.1.4 OSD Key Information …………………………………………………………………….. 13 A. OSD……………………………………………………………………………………………. 13 B. Key Events ………………………………………………………………………………….. 13
4 ………………………………………………………………………………………………………………. 15 4.1 Warranty……………………………………………………………………………………………. 15
5 ………………………………………………………………………………………………………………. 16 5.1 Troubleshooting………………………………………………………………………………….. 16 5.1.1 No picture…………………………………………………………………………………….. 16 5.1.2 Power Button does not respond ………………………………………………………. 16 5.1.3 Image is unstable, unfocused …………………………………………………………. 16 5.1.4 LED on monitor is not lit (no green or amber color can be seen) ………….. 16 5.1.5 Display image is not properly sized………………………………………………….. 17 5.1.6 Selected resolution is not displayed properly …………………………………….. 17 5.1.7 No touch function ………………………………………………………………………….. 17

FIO Series | User’s Manual
Important safety notice
Please read this manual carefully and save to use in the future.
Make sure to unplug the power lead before cleaning the product. Unplug the power lead from the power outlet and wipe the product using a soft, dry cloth.
Do not use components except those recommended by the manufacturer, failure to do so may cause damage.
Do not try to move the monitor by pulling only the cord nor touch the plug with wet hands.
Do not excessively bend the plug and wire nor place heavy objects upon them, which could cause damage.
Keep the product away from places exposed to oil, smoke or moisture; do not install inside a vehicle, this may cause malfunction, an electric shock or fire. Especially avoid operating the monitor near water or outdoors where it could be exposed to snow or rain.
Do not cover the vents on the monitor case, do not place the monitor or power adapter on the bed, sofa, carpet etc, as bad ventilation may cause a breakdown or fire.
When installing the product, make sure to keep it away from the wall (more than 76mm (3 inch) for ventilation purposes.
Only the type of power listed in the label of the LCD can be used. If you have questions of power type, please contact local dealer or power supply department.
Page 1 of 16

Use only a properly grounded plug and receptacle. An improper ground may cause electric shock or equipment damage. If you can’t insert the plug into outlet, please change the outlet.
Make sure the outlet can support total electricity of products be plug into it, do not connect too many extension cords or plugs to an outlet. Otherwise it may cause fire.
Do not place the product on an unstable or small surface area. Place the product on an even, stable surface, as the product may fall and cause harm to someone walking by, specifically children.
Do not try to extend the power wire, otherwise it may cause fire.
Do not open the monitor cabinet by yourself, if monitor needs to be examined or repaired, please contact the professional service.
Firstly pull out the power plug and connect the professional service when it happens following:
a. power wire or power cable is damaged. b. monitor fall into ground or monitor cabinet is damaged. c. monitor displays obviously out of the way, needs to be repaired.
Unplug the power cord from the power outlet when monitor is not used.
Do not install the product in places with poor ventilation, high light, high temperature or moisture.
Page 2 of 18

FIO Series | User’s Manual

1

1.1 Introduction

1.1.1 About this Manual
This manual is intended as a reference guide for the FIO Series Open Frame Touch Monitors.

This Manual provides the information needed to install, set up and maintain the Open Frame Touch Monitors. In addition, this manual describes basic technical information about the touch sensor, troubleshooting and contact information.

This manual is organised as follows:

Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5

Introduction and general information. Unpacking care and maintenance. Hardware Installation guide. Warranty information. Troubleshooting.

Page 3 of 16

1.1.2 The features

Model name Description Native Resolution Contrast RatioTyp. Colours Response Time (LCD Panel) Luminance (LCD Panel) Viewing Angle (From Centre, CR10)
Touch Technology Touchscreen Interface

FIO-FH2150C 21.5″ Open Frame Touch Monitor 1920×1080@60Hz 3000:1 16.7million 18ms 250nits; with P-Cap 225nits Horizontal (left/right) CR10 89°/89° Vertical (up/down) CR10 89°/89°
Projected Capacitive Touch (P-Cap) USB

1.1.3 Physical Specifications

Parameter Length Width Thickness Active area

Model

FIO-FH2150C
521.1mm 316.1mm 37mm 476.64×268.11±0.3mm

Page 4 of 18

2
2.1 Unpacking
2.1.1 Shipping Damage/Unpacking
Premio takes every precaution in testing and packing its products prior to shipment.
On delivery of the products, check the shipping carton for damage. If any damage is seen that could have caused damage to the contents, keep all packing materials for later inspection by Premio or the carrier who are responsible for any shipping damage.
Handle the monitor with care. Take care not to mark or scratch the glass when removing it from its packing.
2.1.2 Packing list
Please open the package carefully and check the items below are in the package: 1. Touch monitor, 2. USB touch cable, 3. VGA cable, 4. Power adapter (Optional Accessories), 5. US power cord (Optional Accessories), 6. DVI cable (Optional Accessories), 7. DP cable (Optional Accessories), If any items are missing, please contact your local dealer or the Premio Service Department. Note: please save the original package in order to ship the monitor in the future.
Page 5 of 18

3
3.1 Hardware Installation
3.1.1 Rear Mount installation
The RTL touch monitor’s mounting functions include Open Frame, removable base VESA and wall mount.
Rear mounting
Page 6 of 18

Common schematic diagram
Page 7 of 18

3.1.2 VESA standard installation
VESA installation holes
3.1.3 OSD Functions
A. MAIN MENU
Page 8 of 18

B. OSD STRUCTURE
Menubutton to confirm, Autobutton to quit

Option

Function

Illustrations

MENU

Menubutton, Enter the function interface

Pushing Menu button twice to adjust brightness with BRIGHTNESS buttons; you can push theAuto button twice to quit
Pushing Menu button once and pushing Contrast Ratio buttons to adjust the contrast ratio, you can push theAuto button twice to quit
Page 9 of 18

Option

Function

Illustrations

IMAGE

The default is (Wide)16:9, we can adjust by ,Menuto confirm selection, options: auto adjust mode, wide view mode, 4:3 mode,

Page 10 of 18

Option

Function

Illustrations

Default warm color,

adjust status by ,Menuto

Color Temperature

confirm selection, available options: Warm, Cool, USER

(you can change the

ratio of RED GREEN

and BLUE).

Page 11 of 18

Option

Function

Language Selection

Push the Menu

OSD Setting

button to confirm, use the to

select language you

want

Illustrations

RESET

Restore the factory settings

Page 12 of 18

Option

Function

No default mode, automatically switch. Input Source According to signal source, no adjustment required.

3.1.4 OSD Key Information
A. OSD

Illustrations

B. Key Events
Button Function

Status

Hot Key

Green: Normal Operation

Red: No signalSleep

POWER Indicates Operation status

modeFactory mode

POWER Turn on or turn off the power

Burn in mode Off: Off Mode

Page 13 of 18

AUTO

1Adjust the Picture of Analog input 2Exit menu or Exit a menu of sub-menu

MENU

Display the OSD Menu or Select highlighted function

UP DOWN

Select Previous menu item or increase value Select next menu item or Decrease value

Keep pressing the button for 6 seconds, Turn OSD LOCKED or OSD UNLOCKED, Select Brightness Adjust menu Switching signal source

Page 14 of 18

4
4.1 Warranty
Premio is only under obligation to offer the following Warranty Repair and Services except those authorized formal documents in written form: 3 years warranty The above warranty period takes 9~12 of the Serial Number label on the Premio products as the starting date. Warranty products cover panel, controller and communication cable. Accessories included with the products are not included in the warranty.
Page 15 of 18

5
5.1 Troubleshooting
5.1.1 No picture
The signal cable should be fully connected to the graphics card/computer. The graphics card should be completely seated in its PC slot. Power Button and computer power switch should be in the ON position. Check to make sure that a supported mode has been selected on the graphics card or system being used. (Please consult graphics card or system manual to change graphics mode). Check the monitor and your graphics card with respect to compatibility and recommended settings. Check the signal cable connector for bent or pushed-in pins. Check that the BNC or D-SUB button is in the correct position.
5.1.2 Power Button does not respond
Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor, or simultaneously press the RESET and Power buttons.
5.1.3 Image is unstable, unfocused
Signal cable should be fully connected to the computer. Use the OSMTM Image Adjust controls to focus and adjust display by increasing or decreasing the Fine control. When the display mode is changed, the OSM Image Adjust settings may need to be re-adjusted. Check the monitor and your graphics card with respect to compatibility and recommended signal timings.
If your text is garbled, change the video mode to non-interlace and use 60Hz refresh rate.
5.1.4 LED on monitor is not lit (no green or amber color can be
seen) Power Button should be in the ON position and power lead should be connected.
Page 16 of 18

Make certain the computer is not in a power-saving mode (touch the keyboard or mouse if present).
5.1.5 Display image is not properly sized
Use the OSM Image Adjust controls to increase or decrease the H. Size. Check to make sure that a supported mode and signal timing has been selected on the graphics card or system being used (Please consult the graphics card or system manual to change graphics mode or refresh rate).
5.1.6 Selected resolution is not displayed properly
Select the Display Resolution in the OSM Information menu to confirm that the appropriate resolution has been selected. If not, select corresponding option by pressing the control button.
5.1.7 No touch function
Check or replace the USB cable, as well as replace the USB port on the PC; If replacing the USB cable and interface does not work, please restart the computer, if it still has no effect, please replace the computer host to test again; If it still does not work, please contact our technical support engineer
Page 17 of 18

Technical Support and Assistance 1. Visit the Premio Inc website at https://premioinc.com where you can find the latest information about the product. 2. Contact your distributor, our technical support team or sales representative for technical support if you need additional assistance. Please have following information ready before you call: Model name and serial number Description of your peripheral attachments Description of your software (operating system, version, application software, etc.) A complete description of the problem The exact wording of any error messages
Conventions Used in this Manual
This indication alerts operators to an operation that, if not strictly observed, may result in severe injury.
This indication alerts operators to an operation that, if not strictly observed, may result in safety hazards to personnel or damage to equipment.
This indication provides additional information to complete a task easily.
Page 18 of 18

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