Yealink T34W SIP-T34W Classic IP Phone User Guide

http://support.yealink.com/
Classic IP Phone SIP-T34W
Quick Start Guide V1.0

Package Contents

The following items are included in your package. If you find anything missing, contact your system administrator.

We recommend that you use the accessories provided or approved by Yealink. The unapproved third-party accessories may result in reduced performance.

Ass embling the Phone

1. Attach the stand:
   You can also mount the phone to a wall.

2. Connect the handset and optional headset:
   

3. Connect the network and power:
   You have two options for network and power connections. Your system administrator will advise you which one to use.
   The IP phone should be used with Yealink original power adapter (5 V/1.2 A) only. The use of the third-party power adapter may cause the damage to the phone. If you are connecting a PC to your phone, we recommend that you use the Ethernet cable provided by Yealink.
   If inline power (PoE) is provided, you don’t need to connect the power adapter. Make sure the hub/switch is PoEcompliant.

Startup

After the IP phone is connected to the network and supplied with power, it automatically begins the initialization process.
After startup, the phone is ready for use. You can configure the phone via phone user interface or web user interface.

Configuring Your Phone

Configuring via web user interface
Accessing the web user interface:

1. Press (the OK key) when the phone is idle to obtain the IP address of the phone.
2.  Open a web browser on your computer, enter the IP address into the address bar (e.g., “http://192.168.0.10” or “192.168.0.10”) and then press the Enter.
3.  Enter the user name (default: admin) and password (default: admin) in the login page and click Login.

Network Settings: Click on Network->Basic->IPv4 Config You can configure the network settings in the following ways:
DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings, e.g., IP address, subnet mask, gateway address and DNS address.
Static IP Address: If your phone cannot contact a DHCP server for any reason, you need to configure the IP address, subnet mask, gateway address, primary DNS address and secondary DNS address for the phone manually.
The IP phone also supports IPv6, but IPv6 is disabled by default.
Wrong network settings may result in the inaccessibility of your phone and may have an impact on the network performance. Contact your system administrator for more information.
Account Settings: Click on Account->Register
Parameters of the account: ->Account X (X=1, 2, 3, 4)

(required).
Password:|  It is provided by ITSP for registration (required).
Server Host:|   It is provided by ITSP for registration (required).

Register status icons on the LCD screen:

(Green)Registered
(Yellow) Registering
(Gray)Register Failed

Check with your system administrator if any error appears during the registration process or a specific configuration is required for your registration.

Configuring via phone user interface
Network Settings:
Press the Menu soft key when the phone is idle, select Advanced (default password: admin)->Network-> WAN Port->IPv4 to configure the network.
Account Settings:
Press the Menu soft key when the phone is idle, select Advanced (default password: admin)->Accounts to configure the account.
For more information on account parameters, refer to Configuring via web user interface above.

Placing a Call

Using the handset:

1. Pick up the handset.
2. Enter the number and press the Send soft key.

Using the speakerphone:

1. With the handset on-hook, press .
2. Enter the number and press the Send soft key.

Using the headset:

1. With the headset connected, press to activate the headset mode.
2. Enter the number and press the Send soft key.

Answering a Call
Using the handset:
Pick up the handset.
Using the speakerphone:
Press .
Using the headset:
Press .
You can reject an incoming call by pressing the Reject soft key.

Ending a Call
Using the handset:
Hang up the handset or press the EndCall soft key.
Using the speakerphone:
Press or the EndCall soft key.
Using the headset:
Press the EndCall soft key.

Redial

• Press to enter the Placed Calls list, select the desired entry, and press or the Send soft key.
• Press twice when the phone is idle to dial out the last dialed number.

Call Mute

• Press to mute the microphone during a call.
• Press again to un-mute the call.

Call Hold
To place a call on hold:
Press the Hold soft key during an active call.
To resume the call, do one of the following:

• If there is only one call on hold, press the Resume soft key.
• If there is more than one call on hold, select the desired call, and press the Resume soft key.

Call Transfer
You can transfer a call in the following ways:
Blind Transfer

1. Press the Trans soft key during an active call.
2. Enter the number you want to transfer to.
3.  Press the B Trans soft key.

Semi-Attended Transfer

1. Press the Trans soft key during an active call.
2. Enter the number you want to transfer to, and press the Send soft key.
3. Press the Trans soft key when you hear the ringback tone. Attended

Transfer

1. Press the Trans soft key during an active call.
2. Enter the number you want to transfer to, and press the Send soft key.
3.  Press the Trans soft key when the second party answers.

Call Forward
To enable call forward:

1. Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type.
3. Enter the number you want to forward to. For No Answer Forward, select the desired ring time to wait before forwarding from the After Ring Timefield.
4. Press the Save soft key to accept the change.

Call Conference

1. Press the Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and press the Send soft key.
3. Press the Conf soft key again when the second party answers. All parties are now joined in the conference.
4.  Press the EndCall soft key to disconnect all parties.
   You can split the conference call into two individual calls by pressing the Split soft key.

Speed Dial
To configure a speed dial key:

1. Press the Menu soft key when the phone is idle, and then select Features->Dsskey.
2. Select the desired DSS key, and press the Enter soft key.
3. Select SpeedDial from the Type field, select the desired line from the Account ID field, enter a label in the Label field, enter the number in the Value field.
4. Press the Save soft key to accept the change.

To use the speed dial key:
Press the speed dial key to dial out the preset number.

Voice Message
Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the message center. The power indicator LED slowly flashes red.
To listen to voice messages:

1. Press or the Connect soft key.
2. Follow the voice prompts to listen to your voice messages.

Call History

1. Press the History soft key when the phone is idle, press or to scroll through the list.
2.  Select an entry from the list, you can do the following:
   • Press the Send soft key to call the entry.
   • Press the Delete soft key to delete the entry from the list.

If you press the Option soft key, you can also do the following:

• Select Detail to view detailed information about the entry.
• Select Add to Contacts to add the entry to the local directory.
• Select Add to Blacklist to add the entry to the blacklist.
• Select Delete All to delete all entries from the list.

Contact Directory

To add a contact:

1. Press the Dir soft key when the phone is idle, and then select All Contacts.
2. Press the Add soft key to add a contact.
3.  Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
4.  Press the Save soft key to accept the change.

To edit a contact:

1. Press the Dir soft key when the phone is idle, and then select All Contacts.
2.  Press or to select the desired contact, press the Option soft key and then select Detail from the prompt list.
3. Edit the contact information.
4. Press the Save soft key to accept the change.

To delete a contact:

1.  Press the Dir soft key when the phone is idle, and then select All Contacts.
2. Press or to select the desired contact, press the Option soft key and then select Delete from the prompt list.
3. Press the OK soft key when the LCD screen prompts “Delete selected item?”.

Volume Adjustment
Press to adjust the volume.

Regulatory Notices

Operating Ambient Temperatures

• Operating temperature: -10 to +45°C (+14 to 113°F)
• Relative humidity: 5% to 90%, noncondensing
• Storage temperature: -30 to +70°C (-22 to +158°F)

Warranty
Our product warranty is limited only to the unit itself, when used normally in accordance with the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product, or for any claim from a third party. We are not liable for problems with Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

Explanation of the symbols

• DC symbol **** is the DC voltage symbol.
• WEEE Warning symbol

**** To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com.
Safety Instructions
Save these instructions. Read these safety instructions before use!

General Requirements

• Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
• During the process of storage, transportation, and operation, please always keep the device dry and clean, avoid collision and crash.
• Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
• Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.

Environmental Requirements

• Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
• Keep the device dry and free of dusts.
• Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
• Keep the device away from any heat source or bare fire, such as a candle or an electric heater.

Operating Requirements

• Do not let a child operate the device without guidance.
• Do not let a child play with the device or any accessory in case of accidental swallowing.
• Please use the accessories provided or authorized by the manufacturer only.
• The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
• Before plugging or unplugging any cable, make sure that your hands are completely dry.
• Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool.
• During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
• If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
• When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately.
• Contact the specified maintenance center for repair.
• Do not insert any object into equipment slots that is not part of the product or auxiliary product.
• Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.

Cleaning Requirements

• Before cleaning the device, disconnect it from the power supply.
• Use a piece of soft, dry and anti-static cloth to clean the device.
• Keep the power plug clean and dry.

Troubleshooting
The unit cannot supply power to Yealink device.
There is a bad connection with the plug.

1. Clean the plug with a dry cloth.
2. Connect it to another wall outlet.

The usage environment is out of operating temperature range.
1. Use in the operating temperature range.
The cable between the unit and the Yealink device is connected incorrectly.
1. Connect the cable correctly.
You cannot connect the cable properly.
1. You may have connected a wrong Yealink device.
2. Use the correct power supply.
Some dust, etc., may be in the port.
1. Clean the port.
Contact your dealer or authorized service facility for any further questions.

FCC CAUTION
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause  undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
The equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
ISED WARNING
This device complies with Innovation, Science and Economic Development Canada
licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
The equipment complies with FCC/ISEDC radiation exposure limits set forth for an uncontrolled environment. The equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
The device for operation in the band 5150-5350 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
This device meets HAC and CS03 Part V.
”This device meets the applicable Innovation, Science and Economic Development Canada technical specifications.
EU Regulatory Information
Support Frequency Bands and Power:
WLAN 2.4 GHz < 20 dBm;
WLAN 5150-5250 MHz < 23 dBm;
WLAN 5250-5350 MHz < 20 dBm;
WLAN 5470-5725 MHz < 27 dBm;
WLAN 5745-5825 MHz <14 dBm;

In all EU member states, operation of 5150-5350 MHz is restricted to indoor use only.

Contact Information
YEALINK NETWORK TECHNOLOGY CO.,LTD.
No.666 Hu’an Rd,Huli District Xiamen City, Fujian, P.R.C YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Sir Winston Churchillln 299 k, 2288DC Rijswijk YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA Made in China

Security Center

Yealink provides a data protection mechanism, allowing you to decide whether to connect the phone to the device management platform and what private data you permit to report. For how to enable data protection, see the user guide.
Our product contains some source code that may be used and modified by anyone and everyone under the GNU General Public License (GPL), provided they, in turn, make it available to everyone else with the same licensing agreement.
Please visit https://www.yealink.com/website-service/download/offer-source- of-open-source-software.pdf or scan the QR-code below for the original GPL license and the source code of components licensed under GPL and used in Yealink products.

https://www.yealink.com/website-service/download/offer-source-of-open-source- software.pdf

Technical Support
Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.
Web: www.yealink.com
Copyright©2023 YEALINK(XIAMEN) NETWORK
TECHNOLOGY CO.,LTD. All rights reserved.

1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: T2LIPNAT34W. If requested, this number must be provided to the telephone company.

2. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

3. If this equipment [US: T2LIPNAT34W] causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

4. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

5. If trouble is experienced with this equipment [US: T2LIPNAT34W], for repair or warranty information, Service can be facilitated through our office at:
   U.S. Agent Company name: 888VoIP / American Technologies, LLC
   Address: 611 Jamison Rd Suite 1059 Elma NY 14059 USA
   Tel: 716-714-8002
   Fax: N/A
   If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

6. Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts of device except specified. For repair procedures, follow the instructions outlined under the limited warranty.

7. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

8. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this [FCC ID: T2C-T34W] does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

9. If the telephone company requests information on what equipment is connected to their lines, inform them of:
   a) The ringer equivalence number [NAN] b) The USOC jack required [RJ11C] c) Facility Interface Codes (“FIC”) [N/A]] d) Service Order Codes (“SOC”) [N/A] e) The FCC Registration Number [US: T2LIPNAT34W]

10. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US: T2LIPNAT34W. The digits represented by ## are the REN without a decimal point. For this product the FCC Registration number is [US: T2LIPNAT34W] indicates the REN would be NAN.

11. We suggest the customers use a surge arrestor to protect the device.

References

• Yealink Support
• Yealink | UC & C Terminal, Video Collaboration, Conference Phone, IP Phone, Headsets & Video Conferencing
• Yealink Ticket

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