Honeywell THM6000R7001 RedLINK Internet Gateway Instruction Manual
- June 3, 2024
- Honeywell
Table of Contents
Honeywell THM6000R7001 RedLINK Internet Gateway
Read before installing
The RedLINK Internet Gateway provides remote access to RedLINK thermostats through the internet and smart phones. Must be installed by a trained, experienced technician. Read these instructions carefully. Failure to follow these instructions can damage the product or cause a hazardous condition.
Specifications
- Model: THM6000R7001Operating Ambient Temperature : -40 °F to 165 °F (-40 °C to 73.9 °C)
- Operating Relative Humidity : 5% to 95% (non-condensing)
- Power Adapter Rated Input Voltage: 100 VAC ~ 240 VAC @ 50 Hz/60 Hz
- Power Adapter Output Voltage Range : 4.80 VDC ~ 5.20 VDC
- Max Output Current : 1000mA
- Maximum Number of Hosts: 4 per RedLINK Internet Gateway
A “host” is:
- A thermostat that is wired to the heating/cooling equipment, or to a zone on a zone panel.
- If the thermostat uses an EIM (Equipment Interface Module), then the EIM is the host (one thermostat per EIM).
- If the thermostat is linked to an HZ322 or HZ432 zone panel with a THM4000R wireless adaptor, then the zone panel is the host (up to 3 thermostats per HZ322 and up to 4 thermostats per HZ432).
Need Help?
For assistance with this product please visit http://customer.resideo.com
or call Resideo Customer Care toll-free at 1-855
-Red-Link (855-733-5465)
Installation
- Step 1 Connect the power cable to the RedLINK internet gateway.
- Step 2 Connect the power adapter to a wall socket.
- Step 3 Connect an Ethernet cable from the RedLINK internet gateway to an internet-connected home router.
- Step 4 Enter the WIRELESS SETUP MODE on your thermostat (refer to thermostat instructions).
- Step 5 Press and release the CONNECT button on the side of the RedLINK internet gateway.
- Step 6 Instruct the homeowner on the account set up and registration process
- Visit www.mytotalconnectcomfort.com and create an account.
- Validate the account.
- Log in and register the gateway at www.mytotalconnectcomfort.com by entering the MAC ID and MAC CRC found on the bottom of the device.
- Provide company business card so that the homeowner can enter your contact information
LED Behavior
Power LED
Solid Green : The Gateway is powered
Internet LED
- Solid Red : No Ethernet Connection (cable disconnected or Ethernet connection error)
- Solid Amber : Ethernet Connection Detected (cable connected and Gateway is retrieving the IP address)
- Blinking Amber : Acquiring DHCP
- Blinking Green : Data Exchange with TCC
- Solid Green : Normal, Connected to TCC
Notes
The RedLINK Internet Gateway (RIG) pings a specific server approximately every
5 seconds. The RIG waits for up to 15 seconds for a response. If there is no
response, then the ping action failed.
- RIG will try different servers. If at least one can be reached, the Internet LED will be solid green.
- RIG will flash red at 1Hz if it cannot ping all servers.
- RIG will work with the server it can reach, but will regularly ping servers that didn’t give a response to see if the connection is restored.
- If there is a continuous ping error to the servers, RIG will release the IP and capture it again. The Internet LED will be amber during this time.
RedLINK LED
- Off : The Gateway is not connected to the RedLINK system
- Green (flashing) : The Gateway is connecting to the RedLINK system
- Green : The Gateway is connected to the RedLINK system
- Red : The RedLINK Internet Gateway is not communicating with the RedLINK system.
RedLink Internet Gateway Checklist
- Power Cable is Connected
- Green Power Light is On
- Ethernet Cable is Connected
- Internet Light is On
- Gateway is Connected to the RedLINK system
- RedLINK Green LED is On
- Gateway is Registered to www.mytotalconnectcomfort.com
Regulatory information
FCC Compliance Statement (Part 15.19) (USA only)
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
FCC Warning (Part 15.21) (USA only)
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC Interference Statement (Part 15.105 (b)) (USA only)
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Equipment Interface Module, Thermostats and Outdoor Sensor
To comply with FCC and Industry Canada RF exposure limits for general
population/uncontrolled exposure, the antenna(s) used for these transmitters
must be installed to provide a separation distance of at least 20 cm from all
persons and must not be co-located or operating in conjunction with any other
antenna or transmitter.
Portable Comfort Control
This portable transmitter with its antenna complies with FCC and Industry
Canada RF exposure limits for general population/uncontrolled exposure. This
device must not be co-located or operating in conjunction with any other
antenna or transmitter.
IC Regulations
RSS-GEN
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
The operation of this equipment is subject to the following two conditions: (1) this equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause undesired operation
Resideo Inc., 1985 Douglas Drive North Golden Valley, MN 55422 www.resideo.com 33-00250EFS—03 M.S. Rev. 10-19 | Printed in United States
This product is manufactured by Resideo Technologies, Inc., Golden Valley, MN, 1-800-468-1502 ©2019 Resideo Technologies, Inc. The Honeywell Home trademark is used under license from Resideo Technologies, Inc. All rights reserved.
References
Read User Manual Online (PDF format)
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