IP-COM CPE3 2.4GHz Outdoor CPE Access Point Installation Guide

IP-COM CPE3 2.4GHz Outdoor CPE Access Point

Package contents

Get to know your device

The CPE appearance varies with models. Please refer to the CPE you purchased.

LED indicators/slots
The following table lists all LED indicators that may be used on the CPE. However, the LED Indicators and slots may vary with CPE models.

Ports/button

• For some models, you need to remove the cover to see the ports and buttons. CPE6S is used for example in the following figure.

• The following table lists all ports and buttons that may be used on the CPE. However, the ports and buttons may vary with CPE models.

Get to know the PoE injector

The included PoE injector may vary with CPE models.

Power on the CPE

• **Option 1: Use the PoE injector

**

• Option 2: Use the power adapter
  If your CPE has a DC power jack, use the included power adapter to power on Iha CPE.
  Tips
  Use the included power adapter to avoid damage to the CPE.

• Option 3: Use other PoE power-supply device
  Tips
  This option is available for the CPE that supports standard PoE power supply. You can check whether the CPE supports standard PoE power supply on the package box or the CPE’s Specifications page on www.ip-com.com.cn.

Scenario 1: CCTV surveillance or point to point data transmission

Set up the CPEs (AP mode + Client mode)

Option 1: Automatic bridging (recommended)

• Peer-to-peer bridging Tips
  • Automatic bridging only works for CPEs in factory settings.
  • Peer-to-peer automatic bridging could fail if three or more powered CPEs in factory settings are placed nearby.
  • Place two CP Es in factory settings next to each other, open their covers and power them on.
  • After the CPEs complete startup, they start automatic bridging and their LED1, LED2 and LED3 indicators blink quickly. About 1 minute later, when the LED1, LED2 and LED3 indicators of one CPE light solid on and those of the other CPE blinks slowly, the automatic bridging succeeds.
  • After the bridging succeeds, the DHCP server of the CPEs will be disabled automatically. The IP address of the CPE working in AP mode remains 192.168.2.1, and the IP address of the CPE working in Client mode is changed into 192.168.2.2.

Tips
If the automatic bridging fails, restore the two CPEs to factory settings by referring to Q2 in FAQ and try again.

• Peer-to-multiple peers bridging
  Tips
  For peer-to-multiple peers bridging, perform peer-to-peer bridging first, and then power on the rest CPEs within 30 minutes. Otherwise, the bridging may fail.
  One CPE can bridge with 15 CPEs at most.

• Step 1: Choose any two CPEs, then perform Peer-to-peer bridging.

• Step 2: Within 30 minutes after peer-to-peer bridging succeeds, put other CPEs in factory settings near the CPE working in AP mode (LED1, LED2 and LED3 are solid on), and power them on.

  • After the other CP Es complete startup, they start automatic bridging and their LED1, LED2 and LED3 indicators blink quickly. About 1 minute later, when their LED1, LED2, and LED3 indicators blink slowly, the bridging succeeds.
  • After the bridging succeeds, the DHCP servers of the CPEs are disabled, and the IP addresses of CPEs working in Client mode are all changed into 192.168.2.2. You can visit www.ip-com.com.cnto download the CPE management software and install it on your computer to change the CPEs’ IP addresses in batches.

Option 2: Manual bridging

• Step 1: Place two CPEs next to each other.
• Step 2: Log in to the web Ul of CPE1.

1. Open the CPE1 cover and power it on (PoE injector used in this example).
2. Connect client to CPE1.
  *  **Method 1:** Connect your wireless client (such as a smartphone) to the WiFi network of CPE1. By default, the WiFi name of CPE1 is IP-COM_XXXXXX (XXXXXX indicates the last six characters of the MAC address). If a WiFi QR code is provided on the CPE1 nameplate, you can scan it to connect to the WiFi network directly.
  *  **Method 2:** Use an Ethernet cable to connect the LAN port of the PoE injector to a computer. The PoE/LAN1 indicator of CPE1 lights up.

3. Start a web browser on the client connected to CPE1 and visit 192.168.2.1. Enter the login username and password and click Login.

• Step 3: Set CPE1 to AP mode.

1. Access the Quick Setup page, select AP, and click Next.
2. Customize your SSID (WiFi name) and Key (WiFi password). Select a Channel, a Security Mode (WPA2-PSK recommended), and an Encryption Algorithm. Click Next. Record the SSID and Key for later setup.

3. Click Save, and wait until CPE1 reboots automatically to activate the settings.

• Step 4: Set CPE2 to Client mode.

1. Perform Step 2 to log in to the web Ul of CPE2.
2. Access the Quick Setup page, select Client, and click Next.
3. Select the SSID of CPE1, which is IP-COM_123456 in this example, and click Next.

4. Enter the Key of CPE1, and click Next.

5. Set the IP address to an unused one belonging to the same network segment as that of CPE1. For example, if the IP address of CPE1 is 192.168.2.1, you can set CPE2’s IP address to 192.168.2. (X ranges from 2 to 254). Then click Next.

6. Click Save, and wait until the CPE reboots to activate the settings.  

The LED1, LED2 and LED3 indicators of CPEs will blink quickly when they start bridging. When the LED1, LED2 and LED3 indicators of CPE1 light solid on, and the LED1, LED2 and LED3 indicators of CPE2 blink slowly, the bridging succeeds and the DHCP servers of the two CPEs are disabled automatically.
To perform peer-to-multiple bridging, log in to other CPEs and repeat Step 4 to set them to the Client mode and bridge them with the CPE working in AP mode.

Install the CPEs
The CPE is usually deployed in schools, communities, factories or streets for surveillance. Pole mounting is used for illustration here.

1. Choose the elevated, open location for installation.
2. Thread the two plastic straps through the pole mounting slots on the bracket of the CPE, and attach the CPE onto the selected pole. Adjust the CPE’s location and direction, and tighten the straps to fix the CPE.
3. Power on the CPE.
4. Connect the CPEs with the LED1, LED2 and LED3 indicators solid on (AP mode – the transmitting end) to the switch which is connected to a Network Video Recorder (NVR).
5. Connect the CPEs with the LED1, LED2 and LED3 indicators blinking (Client mode – the receiving end) to IP cameras or a switch connected to IP cameras.
6. Install the CPE cover. After successful installation, the connection quality reaches the best when the LED1, LED2 and LED3 indicators of the CP Es light solid on or blink.

Scenario 2: Wireless ISP hotspot access

Set up the CPE

• Step 1: Perform Step 2 in Option 2: Manual bridging under Scenario 1: CCTV surveillance or point to point data transmission to log in to the web Ul of the CPE.
• Step 2: Set the CPE to WISP mode.

1. Access the Quick Setup page, select WISP, and click Next.

2. Select the SSID of the Internet Service Provider (ISP) hotspot, which is IP-COM_123456 in this example, and click Next.

3. Enter the password for the ISP hotspot in the Key box, and click Next.

4. Select the Internet Connection Type of your ISP hotspot. PPPoE is used for illustration here. Enter the PPPoE user name and password provided by your ISP, and click Next.

5. Customize the SSID (WiFi Name), select a Security Mode (WPA2-PSK recommended), customize a Key, and click Next.

6. Set the IP address to an unused one belonging to a different network segment as that of the ISP hotspot. For example, if the IP address for the ISP hotspot is 192.168.2.1, you can set this CPE’s IP address to 192.168.X.1 (X ranges from 0 to 254 excluding 2). Then click Next.

7. Click Save, and wait until the CPE reboots to activate the settings.

When the LED1, LED2, and LED3 indicators of the CPE are blinking, the CPE is connected to the ISP hotspot successfully.

Install the CPE
Pole mounting is used for illustration here.

1. Place the CPE over the roof.
2. Thread the two plastic straps through the pole mounting slots on the brackets of the CPE, and attach the CPE onto the selected pole. Adjust the CPE’s location and direction, and tighten the straps to fix the CPE.
3. Power on the CPE.
4. Connect the LAN port of the CPE to the WAN port of your wireless router.
   The connection quality reaches the best when the LED1, LED2 and LED3 indicators of the CPE blink.

Grounding

1. This part applies to the CPE with a GND terminal. CPE13 is used for example here.
2. Connect the GND terminal of the CPE to a grounding terminal connected to the earth or building, to protect the CPE from overvoltage and overcurrent caused by lightning.
   • Connect one side of the grounding cord to the included grounding screw.
   • Connect the grounding screw to the GND terminal of the CPE, and tighten it.
3. Connect the other side of the grounding cord to the grounding terminal connected to the earth or building.

FAQ

• I cannot log in to the web Ul of the CPE by entering 192.168.2.1. What should I do?
  Try the following solutions:

  • Ensure that the CPE is connected to a power source and your computer properly.
  • Ensure that the IP address of the computer is set to 192.168.2. (X ranges from 2 – 254 and is unused
  • Restore the CPE to factory settings by referring to Q2, and try again.

• How to reset the CPE?
  Note: Resetting the CPE clears all settings, and you need to configure it again.

  • Method 1: After the CPE completes startup, hold down the reset button (RST, RESET or Reset) for about 8 seconds and release it when all LED indicators light up. The CPE is restored to factory settings.
  • Method 2: Log in to the web Ul of the CPE, navigate to Tools > Maintenance, and click Reset.

• What is the maximum distance for PoE power supply when a PoE injector is used for power supply?
  The following table is for your reference. You can check the power supply data on the CPE housing, power adapter or PoE injector.

• How to check that the CPE is under the best connection status?
  • Method 1: Observe the LED indicators of the CPE. The connection quality reaches the best when the LED1, LED2 and LED3 indicators of the CPEs light solid on or blink.
  • Method 2: Log in to the web Ul of one CPE (default IP address: 192.168.2.1), and check the bridging status in Status > Wireless Status.
    Stronger signal strength (-60 dBm better than -70 dBm), less background noise (-100 dBm better than -90 dBm), and faster transmit/receive speed lead to better bridging signal.

• The automatic bridging fails. What should I do?
  Try the following solutions:

  • Peer-to-peer bridging: If the peer-to-peer bridging fails, restore the two CP Es to factory settings by referring to Q2, and try again.
  • Peer-to-multiple peers bridging: After peer-to-peer bridging succeeds, ensure that the rest CPEs are powered on within 30 minutes.
  • For the CPEs that fail to bridge within 30 minutes after peer-to-peer bridging succeeds, reset them and try again.
  • Beyond 30 minutes after peer-to-peer bridging succeeds, refer to Option 2: Manual bridging to set the rest CPEs to Client mode, and then connect them to the WiFi network of the CPE whose LED1, LED2, and LED3 are solid on.

• After the bridging succeeds, the LED1, LED2 and LED3 indicators do not light up or only some of them do. What should I do?
  Try the following solutions:

  • Ensure that the bridging distance between the CPEs is within the normal range.
  • Place the CPEs in an elevated location at the same height with few obstacles nearby.
  • Make slight direction adjustment of the CPEs by moving it vertically and horizontally. Change the direction with an interval of 20s to 30s each time to observe the change of LED1, LED2 and LED3 indicators until the best signal is received.

• After the installation succeeds, there is no display of the scenes monitored by IP cameras at the NVR side. What should I do?
  Try the following solutions:

  • Ensure that all devices are working normally and connected properly.
  • Ensure that the computer, NVR and IP camera are in the same network segment, and the NVR configuration and IP camera configuration are correct.
  • If the IP camera can be scanned but cannot be added at the NVR side, ensure that the Transparent Bridge function is enabled and the IP camera is already in initialization (active) state.
  • If the IP camera cannot be scanned at the NVR side, refer to the following procedure to solve the issue.

Get support and services

https://www.ip-com.com.cn/en/service/default.html
For technical specifications, user guides and more information, please visit the product page or service page on www.ip-com.com.cn. Multiple languages are available. You can see the product name and model on the product label.

Safety Precautions

Before performing an operation, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.

• The device is suitable for mounting at heights > 2 m.
• Do not use the device in a place where wireless devices are not allowed.
• Please use the included power adapter/PoE injector (if provided).
• CPE is used outdoors. PoE injector and power adapter are used indoors.
• If you power on the CPE using a power adapter: the mains plug is used as the disconnect device, and shall remain readily operable; the power socket shall be installed near the device and easily accessible.
• CPE operating temperature: -30 C-60 C; Power adapter operating temperature: 0-40°C
• Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items.
• Do not use the power adapter/PoE injector if its plug or cord is damaged.
• If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
• Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.
  For latest safety precautions, see Safety and Regulatory Information on www .ip-com.com.cn.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Operation is subject to the following two conditions:

1. this device may not cause harmful interference
2. this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Statement

• This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules.
• This equipment should be installed and operated with minimum distance 20cm between the device and your body.

Caution!

• Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
• This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Operating frequency:

• CPE3/CPE6SV2.0/CPE12V3.0/CPE13V3.0: 2412-2462 MHz
• CPE9: 2412-2835 MHz
• CPE5/CPE6S/CPE12/CPE13: 5150-5250 MHz, 5725-5850 MHz

NOTE:

1. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
2. To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

RECYCLING

• This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
• User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

CE Mark Warning

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
This equipment should be installed and operated with a minimum distance 20cm between the device and your body.
NOTE:

1. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
2. To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Declaration of Conformity

• Hereby, SHENZHEN IP-COM Networks Co., Ltd. declares that the device is in compliance with Directive 2014/53/EU.
• The full text of the EU declaration of conformity is available at the following internet address: http://ip-com.com.cn/en/ce.html
  Attention: In EU member states, EFTA countries, Northern Ireland and Great Britain, the operation in the frequency range 5150MHz – 5250MHz is only permitted indoors. The operation in the frequency range 5470 MHz – 5725 MHz is permitted both indoors and outdoors.

Technical Support

• Shenzhen IP-COM Networks Co., Ltd.
• Address: Room 101, Unit A, First Floor, Tower E3, No. 1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
• Email: info@ip-com.com.cn
• Website: www.ip-com.com.cn

Copyright

• ©2023 IP-COM Networks Co., Ltd. All rights reserved.
• This documentation (including pictures, images, and product specifications, etc.) is for reference only. To improve internal design, operational function, and/or reliability, IP-COM reserves the right to make changes to the products described in this document without obligation to notify any person or organization of such revisions or changes.

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