IP-COM EW15D Comp Fi 6 Desktop Version AC 300 Tri-Band Cable-Free Wi-Fi Router Installation Guide

Quick Installation Guide
comfy 6 Desktop Version AC3000 Tri-band Cable-Free WiFi Router
EW15D

• Package contents
• EW15D x 1
• Bracket x 1
• PoE injector x 1
• Ethernet cable x 1
• Power adapter x 1
• Bracket screw (KM3*8mm, head diameter: 6 mm) x 2
• Plastic anchor (Inner diameter: 2.4 mm, length: 26.4 mm) x 2
• Wall-mounting screw (PA3.5*25mm, head diameter: 6.7 mm) x 2
• Quick installation guide x 1

This quick installation guide walks you through device installation and configuration. For product or function details, refer to its user guide available at www.ip-com.com.cn

Power on the device

Option A: Use the PoE injector

1.  Use an Ethernet cable to connect the PoE WAN/LAN1 port of the device to the PoE port of the PoE injector.
2.  Use the included power adapter to connect the PoE injector to the power outlet.

Option B: Use the power adapter
Use the included power adapter to connect the POWER port of the device to the power outlet.

 Configure the device

Please choose a scenario based on your actual networking requirement.
Scenario A: Serve as a primary node
Tips
PoE WAN/LAN1 port is used as the WAN port for illustration.

1. Use an Ethernet cable to connect the PoE WAN/LAN1 port of the device to the internet or the upstream router.
2.  Connect to the device.
   If you are using a computer: Use an Ethernet cable to connect your computer to the WAN/LAN3 or LAN4 port of the device.
   If you are using a WiFi-enabled device like a smartphone: Connect your WiFi- enabled device to the WiFi network of the device. You can find the default SSID (WiFi network name) on the device label.

Tips This device can be managed on the web UI, IP-COM IMS Business Cloud Platform, and IP-COM IMS app.
This section describes only web UI management. For other management options, refer to relevant documents.

3. Start a web browser on your computer or your WiFi-enabled device and visit 192.168.5.1 or www.ipcwifi.com
4. Click Start and follow the on-screen instructions to configure the internet settings..

5. (Optional) If you want to set the primary node to Cable-Free (AP Mode), you can click Cable-Free (Router Mode) at the upper right corner to switch.

Note : If the primary node is set to Cable-Free (AP Mode), its PoE WAN/LAN1 the port should connect to the upstream router instead of directly to the internet.
Scenario B: Serve as a secondary node to extend the existing Mesh network
1. Place all the new nodes near a node in the existing Mesh network and power them on.
Wait until the SYS LED indicators of the new nodes blink. The nodes complete startup. Tips Currently, this device can form a Mesh network with EW15D and EW12. Other models supported afterward will be illustrated in their documents.

2. Perform steps 2 and 3 in Scenario A: Serve as a primary node to log in to the web UI of the primary node.
3. Click Details on the System Status page, and click Add to add the target new nodes.

Wait until the LINK LED indicators of the new nodes to turn from fast blinking green to slowly blinking green. The new nodes are successfully incorporated into the Mesh network.
Tips If the LINK LED indicators do not turn to slowly blinking green, reset the new nodes and try again.

4. Relocate the new nodes to the proper positions and power them on. Ensure there are no more than 2 walls between a new node and its neighboring node.
When the SYS LED indicators of the new nodes to blink green, adjust the positions of the new nodes until the LINK LED indicators turn to slowly blinking green. Refer to the following table.

Move closer to the neighboring node.
Blinking red| Connection failed.
Move closer to the neighboring node.

Done. Now, you can install the new nodes to the selected positions.
All the nodes share the same SSID and password with the primary node. When you move around, you will be automatically connected to the better WiFi signal.

 Install the device

Install on desktop

Place the device on a big, clean, and stable desktop Tips
You may need a marker, a rubber hammer, a hammer drill, a 6 mm drill bit, a screwdriver, and a ladder for the installation. Please prepare them yourself.
The device can be installed either on wall or on desktop. Please choose one based on your installation environment.

Install on wall

1.  Place the bracket on the selected wall and mark out the positions of the screw holes.

2. Drill out holes to a depth of 28 to 32 mm using the hammer drill.

3. Knock the plastic anchors into the holes using the rubber hammer.

4. Insert the screws (PA3.5*25mm, head diameter:

5. Place the device onto the bracket and use the screws (KM3*8mm, head diameter: 6 mm) to fix it.

6. 7 mm) into the screw holes on the bracket and fix them into the plastic anchors using a screwdriver to fix the bracket.

Get to know your device

LED indicator Jack/Port/Button

Blinking: The device is working properly.
Off: The device is not powered on or its LED indicators are turned off.
LINK| •If the device serves as a primary node:
Slowly blinking green: The device has connected to the internet.
Blinking red: The device does not connect to the internet.
•If the device serves as a secondary node:
Slowly blinking green: Mesh connection is successful and the
connection quality is excellent.
Blinking yellow: Mesh connection is successful and the connection
quality is fair.
Fast blinking green: Mesh connection negotiation is under way.
Blinking red: Mesh connection fails or the primary node fails to
connect to the internet.
USB| Solid on: A USB device has connected to the USB port properly.
Blinking: This device is performing read/write operations on the
USB device.
Off: No USB device is connected to the USB port, the USB device is not
connected to the USB port properly, or the read/write operations on the
USB device are improper.
Jack/Port/Button| Description
---|---
LAN4| 10/100/1000 Mbps auto-negotiation LAN port.
WAN/LAN2, WAN/LAN3| 10/100/1000 Mbps auto-negotiation WAN/LAN port.
•If the device serves as a primary node working in Cabel-Free (Router Mode), by default, WAN/LAN2 port serves as a WAN port connecting to the modem or the Ethernet jack while WAN/LAN3 port serves as a LAN port generally connecting to LAN devices. You can change port roles on the web UI.
•If the device serves as a primary node working in Cabel-Free (AP Mode), both ports serve as LAN ports connecting to LAN devices.
•If the device serves as a secondary node, both ports serve as LAN ports connecting to LAN devices.
PoE
WAN/LAN1| 10/100/1000 Mbps PoE port for both power supply and data transmission. If your power outlet is not close enough, you can connect the included PoE injector to this port to supply power for the device.
•If the device serves as a primary node working in Cabel-Free (Router Mode), this port serves as a WAN port connecting to the modem or the Ethernet jack.
•If the device serves as a primary node working in Cabel-Free (AP Mode), this port serves as a LAN port generally connecting to the upstream router.
•If the device serves as a secondary node, this port serves as a LAN port connecting to LAN devices.
RESET| Reset button.
When the SYS LED indicator is blinking, hold down this button with a needle- like object for about 8 seconds and release it when all the LED indicators light solid green.
When the SYS LED indicator blinks again, the device is reset successfully.
USB| USB 3.0 port. It is used to connect to such USB devices as U-Disks and mobile hard disks.
POWER| DC power jack. It is used to connect to the included power adapter to supply power for the device.

Appendix A FAQ
Q1. The device fails to access the internet when serving as a primary node. What should I do?
A1. Try the following solutions:
— If the primary node is set to Cable-Free (Router Mode),
Verify that the WAN port is connected properly.
Log in to the web UI of the device, choose Internet Settings, and verify that the Status is Connected. If the Status is NOT Connected, follow the on-screen instructions.
If the problem persists, contact your ISP to check whether your internet access is normal.
— If the primary node is set to Cable-Free (AP Mode),
Verify that this device has properly connected to the upstream router.
If the problem persists, log in to the web UI of the upstream router and verify that the router has properly connected to the internet.

Q2: The device fails to access the internet when serving as a secondary node. What should I do?
A2. Try the following solutions:
— Verify that the LINK LED indicator of the neighboring node slowly blinks green.
— Move the device towards a node whose LINK LED indicator slowly blinks green until the LINK
LED indicator of the device itself turns to slowly blinking green as well.
Q3: How to reset the device?
A3. When the SYS LED indicator is blinking, hold down the RESET button with a needle-like object for about 8 seconds and release it when all the LED indicators light solid green. When the SYS
LED indicator blinks again, the device is reset successfully.
Q4: I cannot log in to the web UI of the device. What should I do?
A4. Try the following solutions:
— Verify that you have entered www.ipcwifi.com or 192.168.5.1 in the address bar rather than the search bar.
— If you are using a WiFi enabled device such as a smartphone, verify that you have connected to the WiFi network of this device.
— If you are using a smartphone, verify that the mobile data is disabled.
— If you are using a computer, verify that your computer has connected to the LAN port of the device, and the connection is tight.
— Reset the device and try again.

Appendix B Recommended WiFi coverage solutions

Appendix C Specifications

USB 3.0 port
Button| 1 RESET button
WAN port| 3 WAN ports at most
Dimensions (L x W x H)| 178mmx240mmx62mm
Installation option| Wall and desktop installations

CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Operations in the 5.15-5.25GHz band are restricted to indoor use only.
This equipment should be installed and operated with a minimum distance 20cm between the device and your body.
The mains plug is used as a disconnect device, the disconnect device shall remain readily operable.
NOTE : (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Declaration of Conformity
Hereby, SHENZHEN IP-COM Networks Co., Ltd. declares that the radio equipment type EW15D is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: http://ip-com.com.cn/en/ce.html
Operating Frequency: 2.4 GHz: EU/2412-2472MHz (CH1-CH13)
5 GHz: EU/5150-5250MHz (CH36-CH48), EU/5470-5725MHz (CH100-CH116, CH132-CH140)
EIRP Power (Max.): 2.4 GHz: 19.97dBm 5 GHz: 22.97dBm
Software Version: V16.01.0.X

RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

Operating Environment
Temperature: 0°C – 40°C
Humidity: (10% – 90%) RH, non-condensing

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and usedin accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
— Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules.
This equipment should be installed and operated with a minimum distance 20cm between the device and your body.
Caution!
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
—Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable. http://ip-com.com.cn/en/ce.html 

For EU/EFTA, this product can be used in the following countries:

Caution：
Adapter Model: BN017-A38048E, BN017-A38048B
Input: 100-240V AC 50/60Hz 1.0A
Output: 48V DC, 800mA
Manufacturer: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
: DC Voltage

Technical Support

Address: Room 101, Unit A, First Floor, Tower E3, NO.1001, Zhongshanyuan Road,
Nanshan District, Shenzhen, China. 518052
Tel: (86755) 2765 3089
Email: info@ip-com.com.cn
Website: www.ip-com.com.cn
Copyright
©2021 IP-COM Networks Co., Ltd. All rights reserved.
This documentation (including pictures, images, and product specifications, etc.) is for reference only. To improve internal design, operational function, and/or reliability,IP-COM reserves the right to make changes to the products described in this document without the obligation to notify any person or organization of such revisions or changes.

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