IP-COM EW12 Tri-band Cable-Free WiFi System Mini Basestation Installation Guide
- June 5, 2024
- IP-COM
Table of Contents
IP-COM EW12 Tri-band Cable-Free WiFi System Mini Basestation
Appendix
Appendix A FAQ
Q1. The device fails to access the internet when serving as a router. What
should I do?
A1. Try the following solutions:
-
Check whether the PoE WAN/LAN1 port of the device is connected to a modem or an Ethernet jack properly.
-
Log in to the web UI of the device, choose Internet Settings, and check the connection status. If it is not Connected, follow the on-screen instructions to
solve the problem. -
If the problem persists, contact your ISP to check whether your internet service is normal.
Q2: The device fails to access the internet when working in AP mode. What
should I do?
A2: Try the following solutions:
- Check whether the LINK LED indicator of the device serving as a router blinks green slowly. If not, refer to Q1 to solve the problem.
- Relocate the device closer to another node with the LINK blinking green slowly LED indicator in the Mesh network.
Q3: How to reset the device to factory settings?
A3: When the SYS LED indicator is blinking, hold down the RESET button for
about 8 seconds, and then release it when all LED indicators light solid on.
When
the SYS LED indicator blinks green again, the device is restored to factory
settings.
Q4: I cannot log in to the web UI of the device. What should I do?
A4. Try the following solutions:
-
Enter www.ipcwifi.com or 192.168.5.1 in the address bar (not search bar) of a web browser.
-
If a WiFi-enabled device, such as a smart phone, is used to configure the device, ensure that the smart phone is connected to the WiFi network of the
device successfully. -
If a smart phone is used to configure the device, ensure that the mobile data is disabled.
-
If a computer is used to configure the device, ensure that the computer is connected to the LAN2 port of the device, and the Ethernet cable is connected
properly. -
Reset the device to factory settings, and try again.
Appendix B Recommended WiFi coverage solutions
Appendix C Specifications
-
LED indicator
-
Jack/Port/button
-
Bracket
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause
radio interference, in which case the user may be required to take adequate
measures. The mains plug is used as disconnect device; the disconnect device
shall remain readily operable.
NOTE:
- The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
- To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN IP-COM Networks Co., Ltd. declares that the radio equipment
type EW12 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: http://ip-com.com.cn/en/ce.html
Operating Frequency:
2.4 GHz: EU/2412-2472MHz (CH1-CH13)
5 GHz: EU/5150-5250MHz (CH36-CH48), EU/5470-5725MHz (CH100-CH116, CH132-CH140)
EIRP Power (Max.):
2.4 GHz: 19.97dBm
5 GHz: 22.97dBm
Software Version: V15.11.0.X
For EU/EFTA, this product can be used in the following countries:
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be handled
pursuant to European directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization
or to the retailer when he buys new electrical or electronic equipment.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules.
This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz
NOTE:
- The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
- To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
Technical Support
Address: Room 101, Unit A, First Floor, Tower E3, NO.1001, Zhongshanyuan Road,
Nanshan District, Shenzhen, China. 518052
Tel: (86755) 2765 3089
Email: info@ip-com.com.cn
Website: www.ip-com.com.cn
Copyright
©2020 IP-COM Networks Co., Ltd. All rights reserved.
This documentation (including pictures, images, and product specifications,
etc.) is for reference only. To improve internal design, operational function,
and/or reliability, IP-COM reserves the right to make changes to the products
described in this document without obligation to notify any person or
organization of such revisions or changes.
Package contents
- Package contents EW12 x1
- Screw (BA3.0x 25 mm, head diameter: 6.0 mm) x4
- Power adapter x 1
- POE injector x 1
- Bracket x1
- Expansion bolt (Inner diameter: 2.4 mm, length: 26.4 mm) x 4
- Plastic strap x 2
- Expansion nut (Inner diameter: 2.51 mm, height 14.5 mm) x4
- Quick installation guide x1
- Ethernet cable x 1
This quick installation guide instructs how to configure and install the device For product or function details, please go to www.ip- com.com.cn to download the user guide.