NETGEAR GS728TXPv3 Smart Switches Installation Guide

: June 1, 2024
: NETGEAR

Table of Contents

NETGEAR GS728TXPv3 Smart Switches
Specifications
Package contents
PoE troubleshooting
Support and Community
Regulatory and Legal
Frequently Asked Questions
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

NETGEAR GS728TXPv3 Smart Switches

NETGEAR-GS728TXPv3-Smart-Switches-PRODUCT

Specifications

Model: GS728TXPv3 or GS752TXPv3
Ports: 24-Port or 48-Port Gigabit Ethernet PoE+ Smart Switch with 4 10G SFP+ Ports
Package Contents: Switch, Power Adapter, Installation Guide
Connection: C ategory 5e (Cat 5e) Ethernet cables with RJ-45 connectors
Indoor Use Only

Package contents

NETGEAR GS728TXPv3 or GS752TXPv3 switch
Detachable power cord (varies by region)
Rubber footpads for tabletop installation
Rack-mount kit for rack installation
Installation guide

NOTE : For installation information, see the hardware installation guide, which you can download by visiting www.netgear.com/support/.

Step 1. Connect the switch

NETGEAR-GS728TXPv3-Smart-Switches-FIG-1

Connect devices to the RJ-45 ports (depending on the model, 1–24 or 1–48) on the switch front panel.
Use Category 5e (Cat 5e) Ethernet cables terminated with RJ-45 connectors to make Gigabit Ethernet connections.
Connect one port on the switch to a network that includes a DHCP server such as a router.
To use an SFP+ port, which can support a speed of 10G, you must insert an SFP or SFP+ transceiver module, which you can purchase from NETGEAR.
On model GS728TXPv3, only ports 25 and 27 support 10G copper modules; On model GS752TXPv3, only ports 49 and 51 support 10G copper modules.
CAUTION: If you insert a 10G copper module in an upper SFP+ port, do not insert any module in the SFP+ port just below it. If you insert 10G copper modules in the two upper SFP+ ports, do not insert any modules in the two lower SFP+ ports.
Power on the switch and wait two minutes.
If you connect the switch to a network with a DHCP server, the switch is automatically assigned a new IP address.
(The default switch IP address is 192.168.0.239.)

This switch is designed for indoor use only. If you want to connect it to a device located outdoors, the outdoor device must be properly grounded and surge-protected, and you must install an Ethernet surge protector inline between the switch and each outdoor device. Failure to do so can damage the switch.

WARNING: Before connecting this switch to outdoor cables or devices, see https://kb.netgear.com/000057103 for safety and warranty information.

Step 2. Check the PoE status

The switch can supply up to 30W PoE+ (IEEE 802.3at) to each RJ-45 port. The maximum PoE power budget across all active PoE+ ports is 190W for model GS728TXPv3 and 380W for model GS752TXPv3.

The PoE Max LED indicates the status of the PoE budget on the switch:

Off: Sufficient. More than 7W of PoE power is available.
Solid yellow: Less than 7W of PoE power is available.
Blinking yellow: At least once during the previous two minutes, less than 7W of PoE power was available.

For information about the system LEDs, port LEDs, and installation, see the hardware installation guide, which you can download by visiting www.netgear.com/support/download and entering your model number.

Step 3. Discover the switch in your network
You can use the NETGEAR Switch Discovery Tool to discover the switch IP address in your network. NETGEAR Insight subscribers can use the Insight app to discover the switch.

Option A: Use the NETGEAR Switch Discovery Tool
The NETGEAR Switch Discovery Tool lets you discover the IP address of the switch in your network from a Mac or Windows-based computer connected to the same network as the switch. To download this tool, visit
www.netgear.com/support/product/netgear-switch-discovery- tool.aspx.

Option B: Use the NETGEAR Insight app
You can use the Insight app to discover and register the switch and activate your warranty.

On your mobile device, visit the app store, search for NETGEAR Insight, and download the latest version of the app.
Open the NETGEAR Insight app.
If you do not have a NETGEAR account, tap Create NETGEAR Account and follow the onscreen instructions.
Enter the email address and password for your NETGEAR account and tap login.
Option 1: Your switch and mobile device are connected to the same network.
Your switch and its IP address displayed in the Devices list. Do the following:
- a. Select the switch or tap Unclaimed.
- b. On the next screen, tap ADD DEVICE, and continue with Step 3.5. If the switch does not display in the devices list, tap + in the upper-right corner, and tap Scan Network. If the switch still does not display, follow Option 2.
  Option 2: Your switch and mobile device are not connected to the same network.
  Your switch and its IP address are not displayed in the devices list. Do the following:
- a. Tap + in the upper-right corner.
- b. Either use the camera on your mobile device to scan the bar code or QR code, or type in the serial number and then continue with Step 3.5.

Step 4. Log in to the device UI
You can use the switch as a plug-and-play device or you can change the settings by logging in to the device user interface (UI).

Open a web browser from a computer or tablet that is connected to the same network as your switch. You can use a wired or WiFi connection.
In the address field of your web browser, enter the switch IP address that you discovered in Step 3. Discover the switch in your network.
If the switch is connected to the Internet, the page with registration options displays. However, if you already registered the switch with the NETGEAR Insight app, the Device UI login page displays, and you can continue with Step 4.4.
If you have not yet registered the switch with the NETGEAR Insight app, click one of the following buttons:
Register to Activate Your Warranty: This button displays if the switch is connected to the Internet. You can register the switch and activate the warranty. For information about the many benefits of registering your switch, visit netgear.com/why-register/.
Enter Registration Key: If you obtained a registration key, for example by registering your switch on the MyNETGEAR.com site, you can enter the key and then log in to the device UI.
Skip Registration and Access the UI: Registration is not mandatory, but we highly recommend it. If you do not register the switch within 30 days of purchase, your warranty entitlement might be affected.
If prompted, enter the default device admin password, which is the password, and click the Login button.
If the Change Default Password page displays, specify and confirm a new device admin password, click the Submit button, and log in again using your new password. The System Information page displays. You can now configure the switch. For more information about configuring the switch from the device UI, see the user manual, which you can download by visiting www.netgear.com/support/download and entering your model number.

Optional Step 5: Change the management mode to NETGEAR Insight

NOTE: Follow the instructions in this step only if you want to change the management mode to NETGEAR Insight.

By default, the management mode in the device UI is set to Directly Connect to Web Browser Interface, which lets you configure the switch from the device UI.
Change the management mode in the device UI to manage the switch remotely from the cloud with the Insight Cloud Portal or the Insight app.

Open a web browser from a computer or tablet connected to the same network as your switch.
You can use a wired or WiFi connection.
In the address field of your web browser, enter the IP address of the switch.
The Device UI login page displays.
If you have not yet registered the switch, the Register to activate your Warranty page displays. For more information, see Step 4. Log in to the switch device UI.
Enter your device admin password.
This is the password that you set the first time that you logged in to the device UI.
Click the Login button.
The System Information page displays.
Select the NETGEAR Insight Mobile App and Insight Cloud Portal radio button.
In the pop-up window, click the OK button.
Click the Apply button.
In the pop-up window, click the OK button.
Your settings are saved.

The first time that you change the management mode to Insight, the switch is reset to its factory default settings, and you must configure the switch using the NETGEAR Insight Cloud Portal or Insight app. We recommend that you use the Insight Cloud Portal.

NOTE: You can still log in to the device UI and access a limited menu, but instead of the device admin password, you now must enter the Insight network password for the Insight network location to which you added the switch.

PoE considerations

The PoE and PoE+ power supplied by the switch is prioritized in ascending port order (from port 1 to port 24, with a total power budget of 190W for model GS728TXPv3 and 380W for model GS752TXPv3.
The following table shows the standard power ranges without overrides applied, calculated with the maximum cable length of 328 feet (100 meters). If a device receives insufficient PoE power from the switch, consider using a shorter cable.

NETGEAR-GS728TXPv3-Smart-Switches-FIG-2

PoE troubleshooting

Here are some tips for correcting PoE problems that might occur:

If the PoE Max LED is solid yellow, disconnect one or more PoE devices to prevent PoE oversubscription.
For each powered device (PD) that is connected to the switch, the associated PoE LED on the switch lights solid green. If the PoE LED lights are solid yellow, a PoE fault occurs and PoE is halted because of one of the conditions listed in the following table.

NETGEAR-GS728TXPv3-Smart-Switches-FIG-4

Support and Community

Visit netgear.com/support to get your questions answered and access the latest downloads.
You can also check out our NETGEAR Community for helpful advice at community.netgear.com.

Regulatory and Legal

(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra-building connection only.

Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.

NETGEAR, Inc.
350 East Plumeria Drive San Jose, CA 95134, USA

NETGEAR INTERNATIONAL LTD Floor 6, Penrose Two,
Penrose Dock, Cork,
T23 YY09, Ireland

Frequently Asked Questions

Q: Can this switch be used outdoors?
- A: No, this switch is designed for indoor use only. Outdoor use requires proper grounding, surge protection, and Ethernet surge protectors. Refer to safety guidelines before outdoor installation.
Q: How can I access the hardware installation guide?
- A: You can download the hardware installation guide by visiting www.netgear.com/support/download and entering your model number.