ZEBRA TC78 Wireless Vehicle Charging Cradle Installation Guide

: June 1, 2024
: ZEBRA

ZEBRA TC78 Wireless Vehicle Charging Cradle

ZEBRA-TC78-Wireless-Vehicle-Charging-Cradle-Product

Product Information

Specifications

Product Name: CRD-TC78-WCVC-01 Wireless Charging Vehicle Cradle
Compatibility: TC78 touch computer
Manufacturer: Zebra
Website: zebra.com.

Product Usage Instructions

Mounting the Cradle to a RAM Mount

CAUTION:
Only mount the Vehicle Cradle in a vertical position. Follow these steps:

Follow the instructions provided with the RAM Mount for mounting instructions.
Align the vehicle cradle with the RAM Mount ball base.
Secure the vehicle cradle to the ball base using provided screws, lock washers, and flat washers.
Secure the RAM Mount to the vehicle depending on the type of RAM Mount.
Tighten the screws to secure the cradle to the mounting plate.
Adjust RAM Mount according to RAM Mount instructions.

Mounting to a Windshield

CAUTION:
Do not install a vehicle cradle on or near an airbag cover plate or within an area that could cause personal injury. Follow these steps:

Fix the RAM Mount to the selected area.
Twist the lever on the RAM Mount suction cup base to create a vacuum between the suction cup and the windshield.
IMPORTANT: To prevent suction cups from falling off over time, ensure glass and suction cups are clean before installing.
Adjust the vehicle cradle in a vertical position and ensure a strong suction bond before installing the device.
Connect power as per Power Connection instructions.
Insert the device following TC78 Insertion instructions.

FAQ

Q: Can I use the TC78 while driving?
A: No, it is not safe to use the TC78 while driving. Park your vehicle first before using the device.

Zebra reserves the right to make changes to any product to improve reliability, function, or design. Zebra does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein. No license is granted, either expressly or by implication, estoppel, or otherwise under any patent right or patent, covering or relating to any combination, system, apparatus, machine, material, method, or process in which our products might be used. An implied license exists only for equipment, circuits, and subsystems contained in the products.

Warranty

For the complete Zebra hardware product warranty statement, go to zebra.com/warranty.

Patents
ip.zebra.com

Introduction

This guide describes how to install and use a CRD-TC78-WCVC-01 Wireless Vehicle Cradle with a TC78 touch computer.

Install the cradle into a vehicle. Once installed, the cradle:

Holds the TC78 securely in place
Provides wireless power for operating the TC78.

Requirements
For mounting onto a RAM Mount®:

RAM Mount (sold separately)
Four M4 screws (included).

Parts

$ZEBRA-TC78-Wireless-Vehicle-Charging-Cradle-Fig- $1$$

CAUTION:
ROAD SAFETY – Do not use the TC78 while driving. Park the vehicle first. Always ensure the TC78 is fully inserted into the cradle. Do not place it on the seat or where it can break loose in a collision or sudden stop. Lack of proper insertion may result in property damage or personal injury. Zebra is not responsible for any loss resulting from the use of the products while driving. Remember: Safety comes first.

Mounting the Cradle to a RAM Mount

To mount the cradle onto a diamond (RAM-B-238U) or round (RAM-202U) shaped RAM Mount (RAM-B-166U):

CAUTION:
Only mount the Vehicle Cradle in a vertical position. Never mount the vehicle cradle on the side or upside down or on a wall that can be subject to impact or collision of greater than 10Gs, by SAE J1455 Section 4.10.3.5.

Follow the instructions that are provided with the RAM Mount for RAM Mount mounting instructions.
Align the vehicle cradle with the RAM Mount ball base.
Secure the vehicle cradle to the ball base using M4 screws, lock washers and flat washers (provided).
CAUTION:
Do not install a Vehicle Cradle on or near an airbag cover plate or within an area that could cause personal injury. Also, do not install it in a location that affects vehicle safety or your ability to drive.
Secure the RAM Mount to the vehicle depending upon the type of RAM Mount. See instructions provided with RAM Mount.
Tighten the screws to secure the cradle to the mounting plate.
Adjust RAM Mount according to RAM Mount instructions.

Mounting to a Windshield

CAUTION:

Do not install a vehicle cradle on or near an airbag cover plate or within an area that could cause personal injury.
Do not install it in a location that inhibits visibility, or affects vehicle safety or drivability.

Fix the RAM Mount to the selected area.
Twist the lever on the RAM Mount suction cup base to create a vacuum between the suction cup and the windshield.
IMPORTANT: To prevent suction cups from falling off the windshield due to bleeding air over time and with extreme heat:
Ensure the glass and the suction cup are completely clean and free of oils and debris before installing.
Periodically remove, clean, and reseat the suction cup on the glass (more frequently in the summer and hot, sunny climates).
Adjust the vehicle cradle in a vertical position and ensure that the suction bond is strong enough before installing the device.
To connect power, see Power Connection.
To insert the device, see TC78 Insertion.

Mounting to a Dashboard

CAUTION:

Do not install a vehicle cradle on or near an airbag cover plate or within an area that could cause personal injury.
Do not install it in a location that inhibits visibility, or affects vehicle safety or drivability.

Fix the RAM Mount to the selected area.
NOTE: Ensure that the installed vehicle cradle does not rest on the dashboard or other structure that can transmit the vehicle vibrations that would normally be reduced by the suction cup.
Figure 1 Mounting to a Dashboard
Twist the lever on the RAM Mount suction cup base to create a vacuum between the suction cup and the dashboard.
Adjust the vehicle cradle in a vertical position and ensure that the suction bond is strong enough before installing the device.
To connect power, see Power Connection.
To insert the device, see TC78 Insertion.

Power Connection

The wireless vehicle cradle can be powered using a CLA (cigarette lighter receptacle) Cable (CHG-AUTO-CLA1-01).

To connect the power to the cradle with a CLA cable, plug the CLA cable connector into the wireless vehicle cradle cable and the cigarette adapter into a cigarette lighter receptacle.

NOTE: To hardwire the wireless vehicle cradle, have a professional install the Hardwire Auto Charge Cable (CHG-AUTO-HWIRE1-01).

TC78 Insertion

IMPORTANT:
The TC78 must have the Rugged Boot installed to fit in the wireless vehicle cradle.

To ensure the TC78 is inserted correctly, align the device with a rugged boot installed with the guide rails on the bottom of the cradle while inserting the device. Listen for the audible click that signifies that the TC78 locking mechanism is enabled and the TC78 is locked into place.

CAUTION:
Ensure that the TC78 is fully inserted into the cradle. Lack of proper insertion may result in property damage or per-sonal injury. Zebra Technologies Corporation is not responsible for any loss resulting from the use of the products while driving.

TC78 Removal

To remove the TC78 from the cradle, lift the release latch, grasp the TC78 and lift it out of the vehicle cradle.

TC78 Battery Charging

NOTE:
A wireless charge battery must be used for the charging function of the wireless charge vehicle cradle to work.

Not all TC78 configurations support wireless charging. Refer to the Product Reference Guide and configuration descriptions to ensure wireless charging is supported.
Ensure the vehicle cradle is connected to a power source. See Power Connection on page 8.
Insert the TC78 into the cradle. The TC78 starts to charge through the cradle as soon as it is inserted. This does not deplete the vehicle battery significantly. The battery charges in approximately four hours.

Charging Note
The Vehicle Cradle operating temperature is -20°C to +50°C. When in the cradle, the TC78 only charges when its temperature is between 0°C to +40°C.

Care and Cleaning

Avoid getting oils, grease or gasoline on the cradle. When necessary, clean the cradle with a mild cleaner. If you are not sure whether or not to use a particular cleaner, contact Zebra for advice.

Troubleshooting

Symptom	Possible Cause	Action

TC78

charging LED does not light up.

| The cradle is not receiving power.| Ensure the Power Input cable is securely connected to the cradle’s Power Port.
TC78

the battery is not charging.

| The battery is faulty.| Ensure you are using a wireless charge battery. Replace the battery.
---|---|---
TC78 was not placed correctly in the cradle.| Ensure the device is seated properly.

Remove the TC78 from the cradle, and reinsert it correctly. If the battery still does not charge, contact the system administrator.

The TC78 battery charging LED slowly blinks amber when the TC78 is correctly inserted and charged.

The ambient temperature is too high or too low.| The ambient temperature within the vehicle may be too high or too low. Charging will begin when the temperature within the vehicle is within the TC78 charging temperature range (0 °C to 40 °C).

Regulatory Information

This device is approved under Zebra Technologies Corporation.
This guide applies to the following model number: CRD-TC-WCVC All Zebra devices are designed to be compliant with the rules and regulations in the locations they are sold and will be labeled as required.

Local language translation
zebra.com/support Any changes or modifications to Zebra equipment not expressly approved by Zebra could void the user’s authority to operate the equipment.

Declared maximum operating temperature: 50°C

For use only with Zebra-approved and UL Listed mobile Zebra-approved over, and UL LiUL-listedgnized battery packs.

CAUTION:

Only use Zebra-approved and NRTL-certified accessories, battery packs, and battery chargers.
Do NOT attempt to charge damp/wet mobile computers, printers or batteries. All components must be dry before connecting to an external power source.

Regulatory Markings
Regulatory markings subject to certification are applied to the device signifying the radio(s) are/are approved for use. Refer to the Declaration of Conformity (DoC) for details of other country markings. The DOC is available at: www.zebra.com/doc.

Health and Safety Recommendations

Vehicle Installation
RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (including safety systems). Check with the manufacturer or its representative regarding your vehicle. Ensure the equipment is installed to avoid driver distractions. You should also consult the manufacturer about any equipment that has been added to your vehicle.

Position the device within easy reach. User should be able to access the device without removing their eyes from the road.

IMPORTANT:
Before installing or using, check national and local laws regarding distracted driving.

Safety on the Road

Give your full attention to driving. Obey the laws and regulations on the use of wireless devices in the areas where you drive.
The wireless industry reminds you to use your device/phone safely when driving.

Restricted Use Locations
Remember to observe restrictions and obey all signs and instructions on the use of electronic devices in restricted-use locations.

Safety in Hospitals and Aircraft
Wireless devices transmit radio frequency energy that may affect medical electrical equipment and aircraft’s operation. Wireless devices should be switched off wherever you are requested to do so in hospitals, clinics, healthcare facilities or by airline staff. These requests are designed to prevent possible interference with sensitive equipment.

RF Exposure Guidelines

Safety Information

Reducing RF Exposure – Use Properly

Only operate the device by the instructions supplied.
The device complies with internationally recognized standards covering human exposure to electromagnetic fields. For information on international human exposure to electromagnetic fields, refer to the Zebra Declaration of Conformity (DoC) at www.zebra.com/doc.
Use only Zebra-tested and approved headsets, belt clips, holsters, and similar accessories to ensure RF exposure compliance. If applicable, follow the instructions for use as detailed in the accessory guide.
The use of third-party belt clips, holsters, and similar accessories may not comply with RF exposure compliance requirements and should be avoided.
For further information on the safety of RF energy from wireless devices, refer to the RF exposure and assessment standards section at www.zebra.com/responsibility.
To satisfy RF exposure requirements, this device must operate with a minimum separation distance of 20 cm or more from a user’s body and nearby persons.

Power Supply

WARNING ELECTRICAL SHOCK:
Use only a Zebra approved, Certified ITE [SELV] power supply with appropriate electrical ratings. Use of alternative power supply will invalidate any approvals given to this unit and may be dangerous.

To charge the mobile device battery, the battery and charger temperatures must be between 0°C and 40°C (32°F and 104°F).
Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Zebra support.

Marking and European Economic Area (EEA)

Statement of Compliance

Zebra hereby declares that this radio equipment complies with Directives 2014/53/EU and 2011/65/EU.
Any radio operation limitations within EEA countries are identified in Appendix A of the EU Declaration of Conformity. The full text of the EU Declaration of Conformity is available at: www.zebra.com/doc.
EU Importer: Zebra Technologies B.V
Address: Mercurius 12, 8448 GX Heerenveen, Netherlands

Waste Electrical and Electronic Equipment (WEEE)
For EU and UK Customers: For products at the end of their life, please refer to recycling/disposal advice at: www.zebra.com/weee.

United States and Canada Regulatory

Radio Frequency Interference Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Radio Frequency Interference Requirements – Canada
This device complies with Innovation, Science and Economic Development Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

RF Exposure Requirements – FCC and ISED
The FCC has granted Equipment Authorization for this device with all reported SAR levels evaluated in compliance with the FCC RF emission guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid.

Mobile Devices
This equipment complies with RF Exposure limits established for an uncontrolled environment (General Population). This equipment should be installed and operated in such a way that a separation distance of greater than 20 (or 20) centimetres is maintained between the transmitter’s radiating structure(s) and the body of the user or nearby persons.

United Kingdom Statement of Compliance

Zebra hereby declares that this radio equipment complies with the Radio Equipment Regulations 2017 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012.
Any radio operation limitations within the UK are identified in Appendix A of the UK Declaration of Conformity.
The full text of the UK Declaration of Conformity is available at: www.zebra.com/doc.
UK Importer: Zebra Technologies Europe Limited
Address: Dukes Meadow, Millboard Rd, Bourne End, Buckinghamshire, SL8 5XF

Warranty

For the complete Zebra hardware product warranty statement, go to: zebra.com/warranty.

Service Information

Before you use the unit, it must be configured to operate in your facility’s network and run your applications.
If you have a problem running your unit or using your equipment, contact your facility’s Technical or System Support. If there is a problem with the equipment, they will contact Zebra support at zebra.com/support.
For the latest version of the guide go to: zebra.com/support.

Software Support
Zebra wants to ensure that customers have the latest entitled software at the time of device purchase to keep the device operating at peak performance levels. To confirm that your Zebra device has the latest entitled software available at the time of purchase, go to zebra.com/support.

Check for the latest software from Support > Products, or search for the device and select Support > Software Downloads.
If your device does not have the latest entitled software as of your device purchase date, e-mail Zebra at entitlementservices@zebra.com and ensure you include the following essential device information:

Model number
Serial number
Proof of purchase
Title of the software download you are requesting.

If it is determined by Zebra that your device is entitled to the latest version of software, as of the date you purchased your device, you will receive an e-mail containing a link directing you to a Zebra Web site to download the appropriate software.

Product Support Information

For information on using this product, see the User Guide at zebra.com/support.
To find quick answers to known product behaviors, access our knowledge articles at supportcommunity.zebra.com/s/knowledge-base.
Ask your questions in our Support community at supportcommunity.zebra.com.
Download product manuals, drivers, and software, and view how-to videos at zebra.com/support.
To request a repair for your product, go to zebra.com/repair.

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. | zebra.com © 2022 Zebra Technologies Corp. and/or its affiliates. All rights reserved.