WINDHORSE C18 Electric Bicycle 350W 36V User Guide

June 1, 2024
WINDHORSE

WINDHORSE C18 Electric Bicycle 350W 36V

WINDHORSE-C18-Electric-Bicycle-350W-36V-product

Specifications:

  • Frame: Steel
  • Battery voltage: 36V 10Ah
  • Max range: 20 miles
  • Max speed: 15.5 mph
  • Net weight: 35.5lbs
  • Max load: 265 lbs
  • Climbing angle: 7.2 degrees
  • Screen: LCD Battery Indicator
  • Tire size: 12 Front & Rear
  • Brakes: Front & Rear Discs
  • Unit unfolded size: 54.7 x 27.1 x 39.4
  • Unit folded size: 54.7 x 23.5 x 30.3
  • Charger: 100-240V/50-60Hz 2.5A
  • Motor Power: 350W
  • Battery: 36V 10Ah Li Battery

Product Usage Instructions

Controller Set Up:

Clamp: Pull up the clamp, then loosen the screw to twist/adjust the handlebar.

Analog Bell: Battery Display Shows the battery strength illuminated by green colored bars.

Key Port: Turn right to power on bicycle.

Assembly

Hold the folding handle tightly, swing the bar upward until the downtube connects with the frame tube, then squeeze the quick release handle towards the tube until it is locked in place.

Riding:

Squeeze each brake slowly to avoid stopping abruptly and losing control.

Safety Information:

Know Your C18 ELECTRIC Bicycle: Familiarize yourself with all features and functions by thoroughly reading the manual.

Ride Defensively: Do not assume others see you; be prepared to take evasive action if needed.

Care & Maintenance:

Cleaning: When cleaning, keep water and moisture out of the charging port. Use a dry or damp cloth to clean the cables; do not submerge the electric bicycle in water.

Battery Recycling: Recycle the battery correctly to protect the environment; do not throw batteries in the trash. Consult local guidelines for safe disposal.

FAQ

Q: What should I do if I experience problems with my C18 electric bicycle?

A: Please contact us for assistance if you encounter any issues or problems while using the product.

Q: How can I ensure a comfortable and safe riding experience with my C18 electric bicycle?

A: Familiarize yourself with the features of the bicycle by reading the manual thoroughly, ride defensively, and maintain the product as instructed in the manual for optimal performance and safety.

IMPORTANT, RETAIN FOR FUTURE REFERENCE: READ CAREFULLY
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C18 SPECIFICATIONS

  • Max Supported Weight: 265 lbs
  • Min. Supported Weight: 70 lbs
  • Max Speed: 15.5 mph
  • Max Range: 20 miles
  • Motor Power: 350W
  • Battery Voltage: 36V DC Lithium Battery
  • Battery Capacity: 10Ah
  • Twist Throttle: Yes
  • Power Requirement: Shenzhen Fuyuandian Power Co., Ltd. FY-4202000 100-240V/50-60Hz 2.5A 42.0V/2.0A
  • Front Fork: Rigid Steel Fork
  • Tire Size: 14” Front & Rear
  • Brake Type: Front & Rear Disc

The following instructions are applicable to the basic user manual. Please pay special attention to Warnings or Notes as published in this manual. For your cycling safety, please read this manual carefully before using your C18 electric bicycleto make sure you can ride comfortably and correctly.

PRODUCT CONFIGURATION

Item Description
Frame Steel
Battery voltage 10Ah
Max range 20 miles
Max speed 15.5 mph
Net weight 35.5lbs
Max load 265 lbs
Climbing angle 7.2 degrees
Screen LCD Battery Indicator
Tire size 12” Front & Rear
Brakes Front & Rear Discs
Unit unfolded size: 54.7” x 27.1” x 39.4”
Unit folded size: 54.7” x 23.5” x 30.3”
Charger: 100-240V/50-60Hz 2.5A
Motor Power: 350W
Battery 36V 10Ah Li Battery

Note: Above data is measured on an average of combined factors consistent with weather and temperature, road environment, load size, etc. that will directly affect the running mileage.

CONTROLLER SET UP

WINDHORSE-C18-Electric-Bicycle-350W-36V-fig-3

PACKAGING

  1. Controller
  2. Headlight
  3. Seat
  4. Basket
  5. Air Pump
  6. Charger Cable
  7. Charger
  8. Tools

WINDHORSE-C18-Electric-Bicycle-350W-36V-fig-4

ASSEMBLY

WINDHORSE-C18-Electric-Bicycle-350W-36V-fig-5

CHARGING

  • The charging port is located under the C18 baseboard.
  • Plug the charging cable into the charging port. (Make sure the connection is dry)
  • The indicator LED of the charging adapter turns red when charging and turns green when the battery is full. Please stop charging when it is full to prevent battery life from deteriorating. Please use the batteries, chargers and cables supplied by the original manufacturer to prevent the battery from being overcharged.
  • When finished charging, close the charging flap to prevent any damage to the port.
    WARNING: UN-PLUG BEFORE TURNING ON IGNITION.

Note: Please be sure to keep the port covered and free of dirt and water.

CHARGING & BATTERY SAFETY TIPS

WARNING: The C18 is not waterproof, and therefore should always be kept away from any source of water – NEVER allow the charging block, cables or cable ends to touch water. Do not handle with wet hands as it may cause electric shock. If any failure occurs during charging, unplug immediately. Do not yank or pull on the plug to the C18 or pull from an electrical socket in an abrasive manner.

  • Check battery level before the first use.
  • It is recommended that the battery be recharged after each use.
  • To maximize the battery life, please charge once per month or after at least 2 days of operation.
  • Recharge the battery pack at least once per month as all batteries of every type will slowly discharge energy when left idle for extended periods of time.
  • Try to keep the battery from being exposed to excessive heat or very hot temperatures.
  • Please use the batteries, chargers and cables supplied by the original manufacturer to prevent the battery from being overcharged.
  • Do not allow the charger or cable to contact sharp or hot items.
  • Perform a visual inspection of the charger and charging cables regularly.
  • If the charging cable has obvious damage – do not use the charger to avoid injury or electrical damage.
  • Please do not repair the battery, the charger, or the cable independently.
  • Please ensure that the charger and charging cables are connected correctly and are free of dust, dirt, and water.
  • Prolonged exposure to UV rays, rain and elements may damage the encloseure materials, store indoors when not in use.
  • The charging range and use range are 0° – 40°C.
  • Please do not disassemble parts by yourself.
  • Please contact us if you experience any problems or issues.

USAGE OF THE 1 BICYCLE

  • The C18 is a one-person mobility product – anyone who is under 12 years old needs to be assisted when riding.
  • The C18 is only for daily recreational use and is not designed for extreme sports.
  • Check that the parts of the bicycle are installed correctly and not damaged.
  • Check that folding mechanism is locked
  • Check the battery – is the battery charged?
  • Check the brakes – do they function for both front and rear wheels?
  • Check the tires – make sure there are no punctures or bubbles.
  • Ride with caution and always wear a helmet.
  • Make sure to follow maintenance protocols. Lack of proper maintenance may void warranty.
  • WARNING – Risk of Fire – No User Serviceable Parts.

Handbrakes
Squeeze each brake slowly to avoid stopping abruptly and losing control.

SAFETY INFORMATION

Your electric bicycle can provide many years of service and fun – if you are safe and responsible when riding.

  • Always Wear a Helmet
    Helmets significantly reduce the number and severity of head injuries. Always wear a helmet that complies with your local and state laws when riding the C18 or any electric bicycle for that matter. Check with your local police department for requirements in your com-munity. DO NOT wear loose fitting clothing as they can get tangled in the moving parts of the electric bicycle. Wear close-toed shoes. Always wear a helmet and appropriate apparel when riding. If you are usure, check with your local state laws concerning other protec-tive gear that may be required when riding the electric bicycle.

  • Know Your C18 ELECTRIC bicycle
    Your new C18 bicycle incorporates many features and functions that you may not be familiar with. Read this manual thoroughly to understand how its features can enhance your riding experience.

  • Ride Defensively!
    One of the most frequent cycling accidents occurs when the driver of a parked car opens his door into a rider’s path. Another common occurrence is when a car or another cyclist moves suddenly into your path. Always be aware of vehicles around you. Do not assume that surrounding drivers or pedestrians see you. Be prepared to take evasive action or stop suddenly.

  • Make Sure You Are Visible to Others!
    Make yourself more visible by wearing bright reflective clothing. Keep your reflectors clean and properly aligned. Use your headlight in reduced lighting conditions. Signal your intentions so that drivers and other cyclists can anticipate your actions. Use your bell when needed to make your presence known.

  • Ride Within Your Limits!
    Take it slow until you are familiar with your local riding conditions. Be especially careful in wet conditions as traction can be greatly reduced and brakes become less effective. Never ride faster than conditions warrant or beyond your riding abilities. Remember that alcohol, drugs, fatigue, and distractions can significantly reduce your ability to make good judgments and ride safely.
    Do not use your mobile phone when riding – this can cause you to be distracted – stay alert!

  • Make Sure Your bicycle is Well-Maintained
    Follow the inspection and maintenance guidelines. Check critical safety equipment before every ride.

  • Know the Law
    Cyclists are required to follow the rules of the road. Additionally, some communities regulate the use of motorized vehicles with
    minimum age, requirements and necessary equipment. Check with your local police department for specific details.

  • Off-road Riding
    Off-road riding is not recommended as the bicycle tires are for street-use only. Dust and extreme impacts from off-road riding can cause electrical system problems.

CARE & MAINTENANCE

Storage

• Avoid storing the bicycle in direct sunlight. Hot temperatures can cause damage to the battery and function of the bicycle
• Avoid storing electric bicycle in wet conditions.
• When the bicycle is not being used, the battery can lose power. You should test the battery at least once a month, to ensure the
battery maintains full charging capabilities.
• Avoid leaving the bicycle [and battery] idle for long periods of time, as this can cause battery failure.
• In winter, the batteries may lose power faster because of low temperatures.
• Inappropriate storage can shorten the life of the lithium battery life or cause other mechanical problems. Please store the electric
bicycle indoors in a cool and dry place.

Cleaning

Before cleaning, make sure the bicycle is turned off, unplug the charging line and cover the charging port. During the cleaning process, be careful keep the water and moisture out of charging port. Use a dry cloth or a damp cloth to clean the cables – do not spray water on the bicycle or battery. During the cleaning process, be careful to keep water out of the charging port. Do not immerse the electric bicycle in water as it will cause permanent damage.

Battery Recycling
Help keep the environment free of litter and harmful pollution by recycling the battery correctly – do not throw batteries in the trash
please recycle your battery responsibly. Please consult your local sanitation department guidelines for safe disposal of batteries and parts.

Tire Maintenance
Make sure the pressure of the two tires inflated correctly – do not overinflate tires and try to keep the two tires at the same pressure.
The default tire pressure both tires is 36/PSI. It is recommended that any flat tries be changed by an experienced bicycle shop mechanic.

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References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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