My BISSELL™ MyAir™ Personal Air Purifier has no power | Support

• The power button will always be illuminated when the machine is plugged in

  • If only the power button is illuminated, the machine is turned off

  • Push power button to turn on – all lights will be lit up (defaults to Low when 1st turned on)

    • Push Fan Speed button once to select High
    • Place hand over the top of the machine, check for air flow
      • If there is air flow, the machine is in night mode (Display lights are not visible)
      • If there is no air flow (fan is not turning) but the lights are on
        • Turn machine off and unplug
        • Plug machine back in and turn on
        • If all lights are on, no airflow (fan not turning) please Contact Us

  • Unplug machine

  • Run hand along entire length of power cord, it should be smooth

  • Check plug for damage

    • If either the cord (not smooth or exposed wires) or plug (prongs) are damaged, please Contact Us

  • Check to see if outlet is working:

  • • Test this by plugging in a cell phone charger or small appliance
      • If no power to outlet, test a different outlet in a separate room
      • Reset circuit breaker if needed

If machine still does not have power, please Contact Us

• Recipient Email

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