SONICWALL Capture Client Integrates and Datto RMM User Guide
- June 1, 2024
- SONICWALL
Table of Contents
SONICWALL Capture Client Integrates and Datto RMM User Guide
This document describes how SonicWall Capture Client integrates with Datto Remote Monitoring & Management (RMM) tool. This integration helps install Capture Client on the endpoint using the Datto platform and displays that Capture Client is installed on the device details in device list page.
Versions:
- About Datto RMM
- Requirements
- Downloading Package
- Configuring Datto RMM
- Community Support
About Datto RMM
Datto RMM is an IT automation solution that helps companies track and manage
IT assets from a single location.
This document describes the steps that need to be performed to be able to
configure the integration successfully.
Datto RMM helps Managed Service Providers (MSPs/MSSPs) to secure, monitor, and
manage endpoints remotely to reduce costs and improve service delivery.
Requirements
Before starting the integration, make sure that:
- The Datto RMM agent is installed on the endpoints and is being reported in the Datto RMM console.
- The Capture Client Agent MSI package from the CC Console is downloaded.
For more information, refer to Protection > Tenant Token section in Capture Client Protecting Assets with Security Policies Administration Guide.
Downloading Package
Download the cc-install-component from the SonicWall Github repository:
https://github.com/sonicwall/sonicwall-captureclient-rmm/tree/master/Datto.
Configuring Datto RMM
1. Login to Datto RMM tool and create a new component by choosing category as Applications.
TIP: To know more about Capture Client Installation via Command Line Interface or PowerShell, refer to this KB article.
Community Support
Please post your queries to SonicWall community for any help. To participate
in the SonicWall Community, visit
https://community.sonicwall.com/technology-and-support and login using your
MySonicWall credentials.
SonicWall Support
Technical support is available to customers who have purchased SonicWall
products with a valid maintenance contract.
The Support Portal provides self-help tools you can use to solve problems
quickly and independently, 24 hours a day, 365 days a year.
The Support Portal enables you to:
- View Knowledge Base articles and Technical Documentation
- View and participate in the Community Forum discussions
- View Video Tutorials
- Access MySonicWall
- Learn about SonicWall Professional Services
- Review SonicWall Support services and warranty information
- Register at SonicWall University for training and certification Datto
About This Document
NOTE: A NOTE icon indicates supporting information.
IMPORTANT: An IMPORTANT icon indicates supporting information.
TIP: A TIP icon indicates helpful information.
CAUTION: A CAUTION icon indicates potential damage to hardware or loss of data
if instructions are not followed.
WARNING: A WARNING icon indicates a potential for property damage, personal
injury, or death.
Datto RMM Integration Guide
Updated – April 2024
Copyright © 2024 SonicWall Inc. All rights reserved.
The information in this document is provided in connection with SonicWall
and/or its affiliates’ products. No license, express or implied, by estoppel
or otherwise, to any intellectual property right is granted by this document
or in connection with the sale of products.
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SonicWall and/or its affiliates make no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. and/or its affiliates do not make any commitment to update the information contained in this document.
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Read More About This Manual & Download PDF:
References
- SonicWall Community | Technology and Support
- sonicwall-captureclient-rmm/Datto at master · sonicwall/sonicwall-captureclient-rmm · GitHub
- MySonicWall
- Datto RMM overview
- sonicwall.com/legal
- sonicwall.com/partners/partner-enabled-services/
- sonicwall.com/search/#t=Support&sort=relevancy&f:sourceTypeFacetId=[Knowledge Base]&f:@language=[English]
- sonicwall.com/support/contact-support/
- sonicwall.com/support/knowledge-base/capture-client-installation-via-command-line-interface-or-powershell/200811165437983/
- sonicwall.com/support/support-services/
- sonicwall.com/support/technical-documentation/?language=English
- sonicwall.com/support/technical-documentation/docs/capture_client-protecting_assets/Content/protecting_administration_guide.htm/
- sonicwall.com/support/video-tutorials/#t=All&sort=relevancy&numberOfResults=12
- SonicWall University