IDTECH VP8300 ViVOpay Countertop Chip & Signature with NFC User Manual

ViVOpay™ VP8300
User Manual

80158509-001 Rev. G
1 February 2022
ID TECH
10721 Walker Street, Cypress, CA 90630
Voice:714-761-6368 Fax: 714-761-8880
VP8300 User Manual

Copyright© 2022 ID TECH. All rights reserved.

ID TECH
10721 Walker Street
Cypress, CA 90630 USA

This document, as well as the software and hardware described in it, is furnished under license and may be used or copied online in accordance with the terms of such license. The content of this document is furnished for information use only, is subject to change without notice, and should not be construed as a commitment by ID TECH. While every effort has been made to ensure the accuracy of the information provided, ID TECH assumes no responsibility or liability for any unintentional errors or inaccuracies that may appear in this document. Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic, mechanical, recording, or otherwise, or translated into any language form without the express written consent of ID TECH.
ID TECH and ViVOpay are trademarks or registered trademarks of ID TECH.
Warranty Disclaimer
The services and hardware are provided “as is” and “as available” and the use of the services and hardware are at its own risk. ID TECH does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, and any warranties arising from a course of dealing, usage, or trade practice. ID TECH does not warrant that the services or hardware will be uninterrupted, error-free, or completely secure.

FCC Regulatory Compliance
This device complies with Part 15 of the FCC Rules:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation of the device.
Notices: Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
This device complies with part 15 of the FCC rules. Operation is subject to two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
• Changes or modifications to the VP8300 not expressly approved by ID TECH could void the user’s authority to operate the device.

Cautions and Warnings
Warning: Avoid close proximity to radio transmitters, which may reduce the capabilities of the reader.

Revision History

Updated mounting information.

Updated Hyperlinks.

| CB

Introduction

The ViVOpay™ 300 is ID TECH’s compact 3-in-1 card reader (capable of magstripe, contact EMV, or contactless payments) for countertop and kiosk scenarios. The VP8300 is EMV L1/L2-certified and designed for low cost, high reliability, and maximum compatibility with popular contactless payment technologies (including Apple Pay, Apple VAS, Google Pay, Google SmartTap, and Samsung Pay). The unit combines sleek design with high reliability and meets or exceeds the most exacting industry standards for security.
The VP8300 incorporates the proven EMV L2 kernel of ID TECH’s popular VP3300-series card readers. Developers can integrate VP8300-series products into EMV-ready terminal systems with minimal effort using ID TECH’s Universal SDK, available for Windows, Android, or iOS.

1.1. Major Features of the VP8300

• Micro-USB port for communications and power.
•  Magnetic stripe support: ISO 7810/ISO 7811, Hi-Co+Lo-Co Magnetic, JIS1/JIS2.
• MSR is bidirectional, reading up to 3 tracks of data at once.
• ICC support: EMV Level 1 and EMV L2 approvals.
• Contactless transaction support via Near Field Communication (NFC).
• LED status indicator.
• Audio feedback.
• Field upgradable firmware.
• Standby mode for low power consumption.
• Compact, sturdy, ergonomic design.
• Weighted base and no-skid foot pads for countertop use.
• TDES and AES encryption support.
• DUKPT key management.
• Support for remote key injection.
• Software Development Kits for Windows, Android, iOS.
• One-year manufacturer’s warranty.
• Supports 16 contact and 16 contactless AIDs, for a total of 32 AIDs.

1.2. Magnetic Stripe Features

• ISO 7810 / ISO 7811
• AAMVA format
• JIS I / II
• Single / Dual / Triple Track Support
• Bi-directional reading
• Samsung Pay MST

1.3. ICC Contact Card Features
• EMVCo Contact Level 1 & 2 compliant
1.4. Contactless (NFC) Features:

• ISO 14443 Type A&B
• ISO 18092 (P2P)
• MasterCard® MCL (Formerly PayPass)
• Visa payWave/VCPS
• Visa IRWIN
• Discover® DPAS
• American Express® ExpressPay
• MIFARE
• Apple Pay
• Apple VAS Loyalty
• Samsung Pay NFC & MST
• Google Pay
• Google SmartTap Loyalty

1.5. Other Agency Approvals and Compliances

• CE (EN55022/EN55024, Class-B)
• FCC (Part 15, Class-B)
• RoHS (DIRECTIVE 2011/65/EU)
• REACH
• EMV Contact L1&L2
• EMV Contactless L1

1.6. Before Using the VP8300
The ViVOpay VP8300 is designed to operate in conjunction with certified third- party payment software and compatible hosts, such as USB-capable tablets, PCs, and smartphones. Before connecting the VP8300 to a host machine, make sure to obtain, install, and activate any necessary software application(s) according to the instructions provided by the payment application service or software provider. After installing and updating the software, connect the VP8300 to the host via the micro-USB cable.
1.7. Device Physical Specifications
Physical Dimensions 127x141x45mm
Structure Material Plastic, PC UL 94V-0
Housing Color Black / Silver
Texture MT11010
Weight 300 g
The physical layout is further described in the drawings below.

 Mounting

The ViVOpay VP8300 can be affixed to a countertop, kiosk, or another mounting surface. The rear holes are 80mm apart; the front holes are 70mm apart.

VP8300 top cover: ICC slot at top

VP8300 base layout (dimensions in mm)

Four #8-32 (threaded inserts) for mounting

2.1. Power Requirements

Power Consumption

| RUN <500mA(Max)| Contactless operating status
RUN < 90mA(Max)| MSR/ICC operating status
Suspend mode

<2mA(Max)

| USB suspend current

2.2. Operation and Storage Environment

Operating Temperature

| 0 °C to 55 °C| 1.  Non-condensing.

2.  Product operation temperature is limited to the range for the reason of the constraint of Li-Battery

specification.

Storage Temperature

| -20 °C to 60 °C| 1.  Non-condensing.

2.  Product storage temperature is

limited to the range for the reason of

the constraint of Li-Battery specification.

Operating Humidity| 5% to 95%| Non-condensing
Storage Humidity| 5% to 95%| Non-condensing

2.3. LED Status and Audible Beeper During Transactions and Operation

Contactless Read

Successful

| All 4 LEDs flash Once| 1 longer beep
Contactless Read Failed| | 2 short beeps
ICC is being Processed| Left LED flashes: 500ms on/off, DO NOT remove card|
Magnetic Stripe Read

Successful

| All 4 LEDs flash Once| 1 longer beep
Magnetic Stripe Read

Failed

| | 2 short beeps

.2.4. Durability and Reliability

corners (2 cycles)

2.5. MSR It

Max 0.89mm

| ISO 7810 ID-1

card

Card Formats| ISO-7811|
Media Densities| 75 bpi, 210 bpi|
Media Coercively| 250 to 4200 Oersted|
Reading Direction| Bi-direction|
Swipe Speed| 3 to 45 inches per second|
Low Amplitude

Reading

| >30 % @210 bpi, >40% @75 bpi|

2.6.Smart Card Item

2.7. Structural Specifications

 Software Development Support

ID TECH offers a Universal SDK (available for iOS, Android, or Windows platforms) to enable rapid application development with VP8300 as the target device. The programming languages supported include Objective C (on iOS), Java (on Android), and C# (on Windows). There is also a C++ version of the SDK, with a Java JNI bridge. Whether the target platform is mobile or desktop, the Universal SDK includes rich, powerful libraries that make communication with VP8300 comparatively easy while greatly  facilitating debugging.
Normally, the development of applications that take advantage of VP8300 capabilities can be done in a high-level language like Java or C# (using convenience objects and data structures), obviating the need to send raw byte streams directly via USB-HID. However, if necessary, it is possible to communicate with the device directly (that is, to send raw firmware commands over USB). For a command reference for VP8300-series products, consult the NEO Interface Developers Guide (IDG), P/N 80139403-001, available on request.
3.1. USDK Demo App
The Universal SDK comes with a rich, fully-featured demo app. The SDK includes complete source code for the demo app. ID TECH also offers a standalone version of the USDK Demo on the ID TECH Knowledge Base. To use the USDK Demo app:
1. Plug a VP8300-series device into the host using a USB-to-micro-USB cable
2. Open UniversalSDKDemo.exe.
The VP8300 will appear in the list of devices (left) as “VP3300.”

The USDK Demo App displays available commands in a command tree:

Single-click on command to populate the center panel of the window with optional settings relevant to the command (for example, Amount and Start EMV Additional Tags). In some cases, the app provides text fields, allowing users to enter custom values:

To execute a command, double-click it in the command tree or click Execute Command: The command executes in real-time and a data-trace appears automatically in the center and/or right-hand panels. Use the Clear Logs button to clear both panels:

For more detailed instructions on how to use the demo app, click the pink Documentation button in the lower-left corner of the main window.

 Customer Support

To obtain technical support for the ViVOpay VP8300, consult our Knowledge Base, or submit a question to [email protected] (sending an email to this address automatically generates a customer support ticket). If possible, include the device’s model number and serial number.

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