ZEBRA DS2278 Barcode Scanner User Manual
- June 1, 2024
- ZEBRA
Table of Contents
User Manual
DS2278 Barcode Scanner
SUMMARY
Customer
Nhat Tin Logistics
Partner
Total Solutions Logistics Co., Ltd.
Industry
Transportation and Logistics
Challenge
Outdated and unsecure scanners, low operational effciency, high costs and
limited data transparency in logistics processes
Outcomes
- Improved operational effciency resulting in cost savings.
- Increased accuracy, visibility and security in tracking inventory and shipments.
- Enhanced employee satisfaction and retention rates.
- Ability to meet more complex challenges in the logistics industry and exceed customer expectations.
- Improved overall customer experience, leading to higher customer satisfaction and loyalty.
Solutions
- RS5100 Ring Scanner
- MC2200/2700 Mobile Computers
- ZD230 Printer
- Zebra DS2278 Cordless Handheld Barcode Scanner
- Zebra DS9308 Hands-Free Barcode Scanner
Advanced Scanning Solutions Helps Nhat Tin Logistics Optimize Operational Performance
Nhat Tin Logistics, one of Vietnam’s top express delivery companies, offers a
comprehensive suite of logistics solutions. These solutions encompass Premium
Delivery, Express Delivery, Mixed Express Services (MES), Road Transportation,
Cash on Delivery (COD), International Express Delivery, Full Truckload
Delivery (FTL) to 3PL and Fulfillment services. With a network covering all 63
provinces of the country, the company has been continuously improving its
operations with a focus on service quality and customer satisfaction.
With two major distribution centers situated in Vietnam’s key economic regions
– 20,000 m2 Van Giang warehouse in the North and 30,000 m2 Song Than warehouse
in the South, Nhat Tin Logistics is well-equipped to meet diverse logistics
demands throughout the country.
Nhat Tin Logistics has earned the trust of many renowned local and global
companies and brands including, Mobile World Investment Corporation (MWG), FPT
Shop, Samsung, Sony, Panasonic, TCL, DHL Amway, Herbalife Nutrition and
Prudential. 
Challenge: Outdated Scanning Process Caused Operational Delays and Increased
Costs
The company faced considerable challenges due to an ineffcient barcode
scanning process. The procedure, often conducted with personal smartphones,
was slow, error-prone, and frequently led to delays in data transfer. Getting
a successful scan required operators to painstakingly adjust the phone’s
camera and the barcode, and damaged barcodes often proved dificult, if not
impossible, to scan.
The post-COVID-19 era has seen a significant surge in online shopping,
escalating the need for Distribution Centers (DCs) to speed up package
handling. The traditional method of using fixed scanners introduced its own set
of problems, as employees had to physically carry packages to the scanner,
resulting in a labor-intensive and time-consuming process.
Additionally, the process of transferring the scanned data to computers
introduced additional delays. The short battery life of smartphones was
another hindrance, causing operational downtime. And, the use of personal
smartphones presented management challenges, as these devices could not be
governed by company rules.
With an aim to be the leading company in service quality and
customer confidence for each shipment, it is crucial for Nhat Tin Logistics to
adopt new technology solutions to enhance its overall operational
performancemeet market needs and improve competitiveness. By taking this step
forward, Nhat Tin Logistics will be able to change business landscape, stay
ahead of the competition and prepare for future challenges in the industry.
Solution: An Effcient Deployment to Enhance Performance Drive
In response, Nhat Tin Logistics partnered with Total Solutions Logistics Co.,
Ltd., a provider of logistics software and technology, and a Zebra
PartnerConnect Reseller and ISV Partner. This partnership enabled the
implementation of Zebra barcode scanners, mobile computers and printers across
all its branches.
The RS5100 Ring Scanner, with its wireless and lightweight design, proved
instrumental in helping Nhat Tin Logistics manage heavy loads more effciently
while reducing hand fatigue. The scanner’s convenient in-place scanning, was a
significant upgrade from the time-consuming fixed scanners, and its rugged yet
comfortable design increased adaptability across various facility settings.
For high-intensive scanning tasks, Nhat Tin Logistics transitioned from
fragile and unsecure scanners to the robust and secure MC2200/2700 mobile
computers. Offering application flexibility through a touchscreen and keypad,
these rugged devices ensure reliable operation. Nhat Tin Logistics uses ZD230
printers for barcode labeling to effciently track shipments. These printers
offer increased memory capacity for storing various fonts and graphics, and
wireless connectivity for networked, remote printing.
The Zebra DS2278 cordless handheld barcode scanner and DS9308 hands-free
barcode scanners were deployed across all Nhat Tin Logistics branches,
providing employees with a reliable and cost-effective barcode scanning
solution. The deployment allowed customers to streamline their scanning
processes, making workflows more effcient. Even barcodes with poor print
quality or damage can be easily scanned, reducing manual input and avoiding
downtime due to phone recharge or data transfer. 
These scanners feature three key qualities: PRZM
intelligent imaging, devices that will last a full shift and point-and-shoot
scanning simplicity. These attributes ensure quick and accurate barcode
decoding, maximizing productivity.
The omnidirectional scanning feature eliminates the need to align the imager
and barcode manually, improving the scanning workflow.
Employees no longer need to use their personal devices, and the industry-first
Scan to Connect technology makes it easy to pair the DS2278 wirelessly with
any Bluetooth-enabled device.
Result: Improved Workflow and Increased Productivity
By adopting Zebra’s scanning solutions, Nhat Tin Logistics has achieved
significant improvements in its operational performance and cost savings.
Specifically, the company has seen a 15% improvement in its operational
performance, allowing the company to respond to market demands more
effciently. Futhermore, Nhat Tin Logistics has achieved a 5% reduction in
costs, a testament to its success in optimizing resources. These improvements
have strengthened Nhat Tin Logistic’s competitive position in the market and
have positioned the company to better meet future customer expectations and
market demands.
Both employees and customers have felt the benefits. The faster and more
precise scanning of barcodes ensured high accuracy and significant time
savings. Additionally, these devices have enabled more proactive inventory
management at stores and businesses. The scanners’ compact design made them
easy to handle and durable for daily use.
“Nhat Tin Logistics is constantly looking at innovative ways to enhance our
operations to better improve service quality for our customers, driven by the
economy.
We are proud to have empowered our employees with new skills and knowledge,
and we believe that our investment in cutting-edge technology will continue to
help us drive growth and push the boundaries of what’s possible in the
logistics industry.
Looking to the future, we are committed to building on this success and
leveraging innovative solutions in pursuit of even greater gains in
operational performance, cost savings, and customer satisfaction.”
Nguyen Van Tu, General Director, Nhat Tin Logistics
A Solid Foundation for Future Partnership
Total Solutions Logistics Co., Ltd. (TSL) played an important role in the
successful implementation of the Zebra devices. It provided end-to-end
support, covering everything from product and solution consulting to
implementation, product supply, user manuals and after-sales service.
In close collaboration with Zebra, TSL created a tailored solution that
addressed the specific needs of Nhat Tin Logistics. By taking into account the
business challenges faced by Nhat Tin Logistics, TSL and Zebra jointly
developed an approach that would realize its target objectives of cost
optimization, efficiency enhancement and resource utilization. As a result,
Nhat Tin Logistics has improved its operations and can now provide better
service to its customers. This has further solidified its position as a leading
logistics provider in Vietnam, with a reputation of providing quality service,
reliable deliveries and excellent fulfillment capabilities.
Strategic Leap into the Future
Nhat Tin Logistics is advancing its inventory tracking capabilities by
exploring RFID solutions with Zebra. This strategic move is primarily aimed at
optimizing the tracking process, ensuring smooth and efficient operations. The
company anticipates a subsequent rollout in 2025, marking a later phase where
the comprehensive implementation of these solutions comes to fruition.
This forward-thinking approach aligns with Nhat Tin Logistics’ overarching
goal of not only improving current operational efficiency but also positioning
itself as a leader in Vietnam’s logistics sector.
With aspirations to become a leading enterprise, Nhat Tin Logistics envisions
a future where its operating system is not just modern but also highly
streamlined and optimized.
To achieve this, the company plans to implement cutting-edge solutions from
Zebra, ensuring that every facet of its logistics operations is equipped with
state-of-the-art-technology.
This will further solidify its reputation for excellence in the Vietnamese
logistics space.
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affiliates. 02/2024
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