ASRock H510M-HDV Compatible with Intel 10th and 11th Generation CPUs User Manual

June 1, 2024
ASRock

ASRock H510M-HDV Compatible with Intel 10th and 11th Generation CPUs

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
PRODUCT

Specifications

  • Platform: H510M-HDV/M.2 SE
  • CPU: Supports 10th Gen Intel Core Processors
  • Chipset: Intel H510 Chipset
  • Memory: Supports DDR4 2933/2800/2666/2400/2133 non-ECC, un-buffered memory
  • Expansion Slot: Supports NVMe SSD as boot disks
  • Graphics: Supports HDMI and DVI-D ports with a max resolution of 1920×1200 at 60Hz
  • Audio: Realtek ALC887 Audio Codec
  • LAN: Realtek RTL8111H LAN
  • USB: USB 3.2 Gen1 and USB 2.0 ports with ESD Protection
  • Rear Panel I/O: Includes various ports for connectivity
  • Storage: Supports SATA drives and RAID configuration
  • BIOS Feature: ASRock Instant Flash, ASRock Internet Flash
  • OS: Microsoft Windows 10 64-bit
  • Certifications: FCC, CE, ErP/EuP ready (ErP/EuP ready power supply is required)

Introduction

Thank you for purchasing ASRock H510M-HDV/M.2 SE motherboard, a reliable motherboard produced under ASRock’s consistently stringent quality control. It delivers excellent performance with robust design conforming to ASRock’s commitment to quality and endurance.

Because the motherboard specifications and the BIOS software might be updated, the content of this documentation will be subject to change without notice. In case any modifications of this documentation occur, the updated version will be available on ASRock’s website without further notice. If you require technical support related to this motherboard, please visit our website for specific information about the model you are using. You may find the latest VGA cards and CPU support list on ASRock’s website as well. ASRock website http://www.asrock.com.

Package Contents

  • ASRock H510M-HDV/M.2 SE Motherboard (Micro ATX Form Factor)
  • ASRock H510M-HDV/M.2 SE User Manual
  • 1 x I/O Shield
  • 2 x Serial ATA (SATA) Data Cables (Optional)
  • 1 x Screw for M.2 Socket (Optional)

Specifications

Platform •    Micro ATX Form Factor
CPU •    Supports 10th Gen & 11th Gen Intel® CoreTM Processors

(LGA1200)

•    Supports Intel® Turbo Boost Max 3.0 Technology

Chipset| •    Intel® H470
Memory| •    Dual Channel DDR4 Memory Technology

•    2 x DDR4 DIMM Slots

•    Supports DDR4 3200/2933/2800/2666/2400/2133 non-ECC, un-buffered memory*

•    Supports ECC UDIMM memory modules (operate in non- ECC mode)

•    Max. capacity of system memory: 64GB

•    Supports Intel® Extreme Memory Profile (XMP) 2.0

•    15μ Gold Contact in DIMM Slots

*  11th Gen Intel® CoreTM (i9/i7/i5) support DDR4 3200 natively; CoreTM (i3), Pentium® and Celeron® support DDR4 2666 natively.

*  10th Gen Intel® CoreTM (i9/i7) support DDR4 2933 natively; CoreTM (i5/i3), Pentium® and Celeron® support DDR4 2666 natively.

*  Please refer to Memory Support List on ASRock’s website for more information. (http://www.asrock.com/)

Expansion Slot| I n t e l ® 11 th Gen & 10th Gen Processors:

•    1 x PCIe 4.0 x16 Slot (PCIE1)*

Intel® 11th Gen Processors support PCIe 4.0 x16 Intel® 10th Gen Processors support PCIe 3.0 x16

I n t e l ® H470 Chipset:

•    1 x PCIe 3.0 x1 Slot (PCIE2)*

  • Supports NVMe SSD as boot disks

Graphics| •    Intel® UHD Graphics Built-in Visuals and the VGA outputs can be supported only with processors that are GPU integrated.
| •    Graphics specifications may vary between CPU types.

•    1 x HDMI

Intel® 11th Gen Processors support HDMI 2.0, HDCP 2.3 and max. resolution up to 4K 60Hz

Intel® 10th Gen Processors support HDMI 1.4, HDCP 2.3 and max. resolution up to 4K 30Hz

•    1 x DVI-D, supports HDCP 2.3 and max. resolution up to Full HD (1920×1200) 60Hz

•    1 x D-Sub, supports max. resolution up to Full HD (1920×1200) 60Hz

---|---
Audio| •    7.1 CH HD Audio (Realtek ALC897 Audio Codec)
LAN| •    Gigabit LAN 10/100/1000 Mb/s

•    Realtek 8111H

USB| •    6 x USB 3.2 Gen1 (4 Rear, 2 Front)

•    6 x USB 2.0 (2 Rear, 4 Front)

  • All USB ports support ESD Protection

Rear Panel I/O| •    1 x PS/2 Mouse/Keyboard Port

•    1 x D-Sub Port

•    1 x DVI-D Port

•    1 x HDMI Port

•    2 x USB 2.0 Ports

•    4 x USB 3.2 Gen1 Ports

•    1 x RJ-45 LAN Port

•    HD Audio Jacks: Line in / Front Speaker / Microphone

Storage| Chipset:

•    1 x Ultra M.2 Socket (M2_1, Key M), supports type 2260/2280 SATA3 6.0 Gb/s & PCIe Gen3x4 (32 Gb/s) modes*

•    4 x SATA3 6.0 Gb/s Connectors

  • Supports Intel® OptaneTM Technology

  • Supports NVMe SSD as boot disks

RAID| •    Supports RAID 0, RAID 1, RAID 5 and RAID 10 for SATA
Connector| •    1 x COM Port Header

•    1 x SPI TPM Header

•    1 x Chassis Intrusion and Speaker Header

•    1 x CPU Fan Connector (4-pin)*

•    1 x CPU/Water Pump Fan Connector (4-pin) (Smart Fan Speed Control)**

•    2 x Chassis/Water Pump Fan Connectors (4-pin) (Smart Fan Speed Control)***

•    1 x 24 pin ATX Power Connector

---|---
| •    1 x 8 pin 12V Power Connector

•    1 x Front Panel Audio Connector

•    2 x USB 2.0 Headers (Support 4 USB 2.0 ports)

•    1 x USB 3.2 Gen1 Header (Supports 2 USB 3.2 Gen1 ports)

  • CPU_FAN1 supports the fan power up to 1A (12W).

** CPU_FAN2/WP supports the fan power up to 2A (24W).

*** CHA_FAN1~2/WP support the fan power up to 2A (24W).

*** CPU_FAN2/WP and CHA_FAN1~2/WP can auto detect if 3-pin or 4-pin fan is in use.

BIOS

Feature

| •    AMI UEFI Legal BIOS with GUI support
OS| •    Microsoft® Windows® 10 64-bit / 11 64-bit
Certifica- tions| •    FCC, CE

•    ErP/EuP ready (ErP/EuP ready power supply is required)

For detailed product information, please visit our website: http://www.asrock.com

WARNING: Please realize that there is a certain risk involved with overclocking, including adjusting the setting in the BIOS, applying Untied Overclocking Technology, or using third-party overclocking tools. Overclocking may affect your system’s stability, or even cause damage to the components and devices of your system. It should be done at your own risk and expense. We are not responsible for possible damage caused by overclocking.

Motherboard Layout

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-2

No. Description
1 ATX 12V Power Connector (ATX12V1)
2 CPU Fan Connector (CPU_FAN1)
3 2 x 288-pin DDR4 DIMM Slots (DDR4_A1, DDR4_B1)
4 Chassis/Water Pump Fan Connector (CHA_FAN1/WP)
5 ATX Power Connector (ATXPWR1)
6 USB 3.2 Gen1 Header (USB32_5_6)
7 SATA3 Connectors (SATA3_0)(Upper), (SATA3_1)(Lower)
8 SATA3 Connectors (SATA3_2)(Upper), (SATA3_3)(Lower)
9 SPI TPM Header (SPI_TPM_J1)
10 System Panel Header (PANEL1)
11 Chassis Intrusion and Speaker Header (SPK_CI1)
12 Chassis/Water Pump Fan Connector (CHA_FAN2/WP)
13 USB 2.0 Header (USB_5_6)
14 USB 2.0 Header (USB_3_4)
15 Clear CMOS Jumper (CLRMOS1)
16 COM Port Header (COM1)
17 CPU/Water Pump Fan Connector (CPU_FAN2/WP)
18 Front Panel Audio Header (HD_AUDIO1)

I/O Panel

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-3

No. Description No. Description
1 D-Sub Port 7 USB 3.2 Gen1 Type-A Ports (USB32_34)
2 PS/2 Mouse/Keyboard Port 8 USB 2.0 Ports (USB_12)
3 LAN RJ-45 Port* 9 USB 3.2 Gen1 Type-A Ports (USB32_12)
4 Line In (Light Blue)** 10 DVI-D Port
5 Front Speaker (Lime)** 11 HDMI Port
6 Microphone (Pink)**

There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

Activity / Link LED Speed LED
Status Description
Off No Link
Blinking Data Activity
On Link

The function of the Audio Ports in 7.1-channel Configuration:

Port Function
Light Blue (Rear panel) Rear Speaker Out
Lime (Rear panel) Front Speaker Out
Pink (Rear panel) Central /Subwoofer Speaker Out
Lime (Front panel) Side Speaker Out

Block Diagram

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-5

Installation

  • This is a Micro ATX form factor motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it.

Pre-installation Precautions
Take note of the following precautions before you install motherboard components or change any motherboard settings.

  • Make sure to unplug the power cord before installing or removing the motherboard components. Failure to do so may cause physical injuries and damages to motherboard components.
  • In order to avoid damage from static electricity to the motherboard’s components, NEVER place your motherboard directly on a carpet. Also remember to use a grounded wrist strap or touch a safety grounded object before you handle the components.
  • Hold components by the edges and do not touch the ICs.
  • Whenever you uninstall any components, place them on a grounded anti-static pad or in the bag that comes with the components.
  • When placing screws to secure the motherboard to the chassis, please do not over-tighten the screws! Doing so may damage the motherboard.

Installing the CPU

  1. Before you insert the 1200-Pin CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found. Otherwise, the CPU will be seriously damaged.
  2. Unplug all power cables before installing the CPU.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-6 ASRock-H510M-
HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-7

Please save and replace the cover if the processor is removed. The cover must be placed if you wish to return the motherboard for after service.

Installing the CPU Fan and Heatsink

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-9

Installing Memory Modules (DIMM)
This motherboard provides two 288-pin DDR4 (Double Data Rate 4) DIMM slots, and supports Dual Channel Memory Technology.

  1. For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 DIMM pairs.
  2. It is unable to activate Dual Channel Memory Technology with only one memory module installed.
  3. It is not allowed to install a DDR, DDR2 or DDR3 memory module into a DDR4 slot; otherwise, this motherboard and DIMM may be damaged.
  4. The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-10

Connecting the Front Panel Header

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-11

Installing the I/O Panel Shield

Installing the Motherboard

Installing SATA Drives

Installing a Graphics Card

Expansion Slots (PCIe Slots)
There are 2 PCI Express slots on the motherboard.

WARNING: Before installing an expansion card, please make sure that the power supply is switched off or the power cord is unplugged. Please read the documentation of the expansion card and make necessary hardware settings for the card before you start the installation.

PCIe slots:
PCIE1 (PCIe 4.0 x16 slot) is used for PCIe x16 lane-width graphics cards. PCIE2 (PCIe 3.0 x1 slot) is used for PCIe x1 lane width cards.

CONNECTING

Connecting Peripheral Devices

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-17

Connecting the Power Connectors

Power On

Jumpers Setup
The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”.

Clear CMOS Jumper
(CLRMOS1) (see p.5, No. 15)
CLRMOS1 allows you to clear the data in CMOS. The data in CMOS includes system setup information such as system password, date, time, and system setup parameters. To clear and reset the system parameters to default setup, please turn off the computer and unplug the power cord, then use a jumper cap to short the pins on CLRMOS1 for 3 seconds. Please remember to remove the jumper cap after clearing the CMOS. If you need to clear the CMOS when you just finish updating the BIOS, you must boot up the system first, and then shut it down before you do the clear-CMOS action.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-21

Onboard Headers and Connectors
Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard.

System Panel Header
(9-pin PANEL1) (see p.5, No. 10)
Connect the power button, reset button and system status indicator on the chassis to this header according to the pin assignments below. Note the positive and negative pins before connecting the cables.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-22

PWRBTN (Power Button):
Connect to the power button on the chassis front panel. You may configure the way to turn off your system using the power button.

RESET (Reset Button):
Connect to the reset button on the chassis front panel. Press the reset button to restart the computer if the computer freezes and fails to perform a normal restart.

PLED (System Power LED):
Connect to the power status indicator on the chassis front panel. The LED is on when the system is operating. The LED keeps blinking when the system is in an S1/S3 sleep state. The LED is off when the system is in S4 sleep state or powered off (S5).

HDLED (Hard Drive Activity LED):
Connect to the hard drive activity LED on the chassis front panel. The LED is on when the hard drive is reading or writing data.

The front panel design may differ by chassis. A front panel module mainly consists of the power button, reset button, power LED, hard drive activity LED, speaker etc. When connecting your chassis front panel module to this header, make sure the wire assignments and the pin assignments are matched correctly.

Chassis Intrusion and Speaker Header
(7-pin SPK_CI1) (see p.5, No. 11)

Please connect the chassis intrusion and the chassis speaker to this header.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-23

Serial ATA3 Connectors
Right Angle:

  • (SATA3_0) (see p.5, No. 7) (Upper)
  • (SATA3_1) (see p.5, No. 7) (Lower)
  • (SATA3_2) (see p.5, No. 8) (Upper)
  • (SATA3_3) (see p.5, No. 8) (Lower)

These four SATA3 connectors support SATA data cables for internal storage devices with up to 6.0 Gb/s data transfer rate.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-24

USB 2.0 Headers

  • (9-pin USB_5_6) (see p.5, No. 13)
  • (9-pin USB_3_4) (see p.5, No. 14)

There are two headers on this motherboard. Each USB 2.0 header can support two ports.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-25

USB 3.2 Gen1 Header
(19-pin USB32_5_6) (see p.5, No. 6)
There is one header on this motherboard. This USB 3.2 Gen1 header can support two ports.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-26

Front Panel Audio Header
(9-pin HD_AUDIO1) (see p.5, No. 18)
This header is for connecting audio devices to the front audio panel.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-27

High Definition Audio supports Jack Sensing, but the panel wire on the chassis must support HDA to function correctly. Please follow the instructions in our manual and chassis manual to install your system.

Chassis/Water Pump Fan Connectors

  • (4-pin CHA_FAN1/WP) (see p.5, No. 4)
  • (4-pin CHA_FAN2/WP) (see p.5, No. 12)

This motherboard provides two 4-Pin water cooling chassis fan connectors. If you plan to connect a 3-Pin chassis water cooler fan, please connect it to Pin 1-3.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-28

CPU Fan Connector
(4-pin CPU_FAN1) (see p.5, No. 2)
This motherboard provides a 4-Pin CPU fan (Quiet Fan) connector. If you plan to connect a 3-Pin CPU fan, please connect it to Pin 1-3.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-29

CPU/Water Pump Fan Connector
(4-pin CPU_FAN2/WP) (see p.5, No. 17)
This motherboard provides a 4-Pin water-cooling CPU fan connector. If you plan to connect a 3-Pin CPU water cooler fan, please connect it to Pin 1-3.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-30

ATX Power Connector
(24-pin ATXPWR1) (see p.5, No. 5)
This motherboard provides a 24-pin ATX power connector. To use a 20-pin ATX power supply, please plug it along Pin 1 and Pin 13.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-31

ATX 12V Power Connector
(8-pin ATX12V1) (see p.5, No. 1)
This motherboard provides an 8-pin ATX 12V power connector. To use a 4-pin ATX power supply, please plug it along Pin 1 and Pin 5.

Warning: Please make sure that the power cable connected is for the CPU and not the graphics card. Do not plug the PCIe power cable into this connector.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-32

SPI TPM Header
(13-pin SPI_TPM_J1) (see p.5, No. 9)
This connector supports SPI Trusted Platform Module (TPM) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity.

ASRock-H510M-HDV-Compatible-with-Intel-10th-and-11th-Generation-CPUs-
FIG-33

Serial Port Header
(9-pin COM1) (see p.5, No. 16)
This COM header supports serial port module.ASRock-H510M-HDV-Compatible-
with-Intel-10th-and-11th-Generation-CPUs-FIG-33

M.2 SSD Module Installation Guide (M2_1)
The M.2 is a small size and versatile card edge connector that aims to replace mPCIe and mSATA. The Ultra M.2 Socket (M2_1, Key M) supports type 2260/2280 SATA3 6.0 Gb/s & PCIe Gen3x4 (32 Gb/s) modes.

Installing the M.2 SSD Module

Step 1
Prepare a M.2 SSD module and the screw. Step 2
Depending on the PCB type and length of your M.2 SSD module, find the corresponding nut location to be used.

No. 1 2
Nut Location A B
PCB Length 6cm 8cm
Module Type Type 2260 Type 2280

Step 3: Move the standoff based on the module type and length.
The standoff is placed at the nut location B by default. Skip Steps 3 and 4 and go straight to Step 5 if you are going to use the default nut. Otherwise, release the standoff by hand.

Step 4
Peel off the yellow protective film on the nut to be used. Hand tighten the standoff into the desired nut location on the motherboard.

Step 5
Align and gently insert the M.2 SSD module into the M.2 slot. Please be aware that the M.2 SSD module only fits in one orientation.

Step 6
Tighten the screw with a screwdriver to secure the module into place. Please do not overtighten the screw as this might damage the module.

For the latest updates of M.2 SSD module support list, please visit our website for details: http://www.asrock.com

Version 1.0
Published March 2023
Copyright©2023 ASRock INC. All rights reserved.

Copyright Notice:
No part of this documentation may be reproduced, transcribed, transmitted, or translated in any language, in any form or by any means, except duplication of documentation by the purchaser for backup purposes, without the written consent of ASRock Inc.
Products and corporate names appearing in this documentation may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owner’s benefit, without intent to
infringe.

Disclaimer:
Specifications and information contained in this documentation are furnished for informational use only and subject to change without notice, and should not be constructed as a commitment by ASRock. ASRock assumes no responsibility for any errors or omissions that may appear in this documentation.

  • Concerning the contents of this documentation, ASRock does not provide warranty of any kind, either expressed or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.
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  • ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

The terms HDMI® and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

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WARNING
THIS PRODUCT CONTAINS A BUTTON BATTERY
If swallowed, a button battery can cause serious injury or death. Please keep batteries out of sight or reach of children.

CALIFORNIA, USA ONLY
The Lithium battery adopted on this motherboard contains Perchlorate, a toxic substance controlled in Perchlorate Best Management Practices (BMP) regulations passed by the California Legislature. When you discard the Lithium battery in California, USA, please follow the related regulations in advance.
“Perchlorate Material-special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate

AUSTRALIA ONLY
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage caused by our goods. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you require assistance please call ASRock Tel: +886-2-28965588 ext.123 (Standard International call charges apply)

  • ASRock INC. hereby declares that this device complies with the essential require-ments and other relevant provisions of related UKCA Directives. Full text of UKCA declaration of conformity is available at: http://www.asrock.com

  • ASRock INC. hereby declares that this device complies with the essential require-ments and other relevant provisions of related Directives. Full text of EU declaration of conformity is available at: http://www.asrock.com

  • ASRock follows the green design concept to design and manufacture our products and makes sure that each stage of the product life cycle of ASRock product is in line with global
    environmental regulations. In addition, ASRock discloses the relevant information based on regulation requirements.

  • Please refer to https://www.asrock.com/general/about.asp?cat=Responsibility for informa-tion disclosure based on regulation requirements ASRock is complied with.

DO NOT throw the motherboard in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol of the crossed-out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for the disposal of electronic products.

FAQ

Frequently Asked Questions

  • Q: Where can I find more information about ASRock products?
    • A: Visit ASRock’s official website at http://www.asrock.com for detailed product information and support.
  • Q: How can I contact ASRock for technical support?
    • A: You can submit a support request form on ASRock’s website at: https://event.asrock.com/tsd.asp or reach out to the respective regional email addresses provided in the manual.

Contact Information
If you need to contact ASRock or want to know more about ASRock, you’re welcome to visit ASRock’s website at http://www.asrock.com; or you may contact your dealer for further information. For technical questions, please submit a support request form at https://event.asrock.com/tsd.asp

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References

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