COOAU ZS-GX2S Security Camera Outdoor Wireless User Manual

COOAU ZS-GX2S Security Camera Outdoor Wireless User Manual

FCC Statement

This equipment has been tested and found to comply with the limits for @ Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/ TV technician for help. Responsible for compliance could void the users authority to operate this equipment Example-use only shielded interface cables when connecting to computer or peripheral devices). Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions (1) This device may not cause harmful interference, and ; (2)This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:
The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

After-Sale Support

Dear friends,
Thank you very much for supporting COOAU! Please read this manual thoroughly before using this wireless security camera. If you have any issues, please email your order number and the problem TO supporteu@cooau.com or support- us@cooau.com. On receiving your message, we will provide a fast solution in 24 hours.

Please do not worry. Actually, many problems can be easily solved by setting, such as Networking Connection Fails, Motion Detection Delay, Solar Panel Charging, False Alarm, Battery Management etc. We promise all the cameras have been carefuly checked and packaged before shipping We offer alifetime technical support for your camera, and we are happy to provide all possible support for you. If you have any questions during using, please feel free to contact us. We will try to find a solution for you with our professional comera engineers. Warm Regards COOAU Service Team

Note: The camera only supports 24GHz WiFi. It does not support SGHz Wi Before connecting this camera to the WiFi please ensure the Wi-Fi signal strength s to be over than 85%. If the camera is far away from the signal source, it won’t be connected successfuly for the first time. If your router is connected with too many devices, the camera wil fail to connect Wi-Fi because of the IP address conflict.
This wireless camera supports events recording when Wi-Fi disconnected,

Product Introduction

Slow flickering red: Awaiting Wi-Fi connection and stort- adding devices.
Fast flickering red: Wi-Fi connecting.
Solid on blue: Wi-Fi connected successfully, the camera running normally.
Speaker| Two-way audio output.
Charging Port| Use a 5V/2A charging cable to charge this camera.

APP Installation and Account Registration

Download the APP

Scan the QR code to download the APP from the APP store ( 10S) or Google Play (Android).

i0S & Android

Cloud Edge

Tips:
Please gront the following 2 permissions while using this APP for the first time.

1. Allow the AP to access mobile cellular data and wireless LAN or it will fail to add P comera,
2. Allow the APP to receive pushed message or the phone will not receive alarm push when motion detection or audible alarm is triggered.
   

Register Account

New users need to register by email. The concrete steps are as following:

1. Click ‘Sign up’
2. Follow the steps to complete the registration of the account
3. Log in.

Note:

• When registering o new account please choose the region which you are actually in and correct country code. (Different registered regions can’t share the camera).
• Please choose to register by e-mail.

How to Add a Camera to APP

Install Micro SD card

Please insert Micro SD card to record videos when motion detected and playback. (Micro SD card is not included; the camera supports up to 128GB Micro SD card).

Note: Please insert the Micro SD card before power on, otherwise, the SD card cannot be detected.

Power on Camera

Press and hold on the power button for Ss to turn on camera (If it can’t be powered on, please plug in DC 5V/2A power adapter to charge the camera for T5min first).

Cannot turn on my camera?

• Charge the camera, and then try to turn on it.
• Press and hold the power key until turning on the camera. (can try many times).

If you tried the above steps, but still no luck, please message your order and problem to support-eu@cooau.com or support- us@cooau.com.

Connect the Camera

Note:

• Put the camera and smart phone 1to 3 feet (30 to 100cm) away from the router to set Wi-Fi.
• The comera only supports 2.4GHz Wi-Fi. It doesn’t support SGHz WIFI.

Wi-Fi Connection Steps

A. Turn on the camera;
B. Press and hold the reset button for 5 seconds to reset or restore factory defaults until you hear the sound of “Boogu” (mean resetting successfully);
C. Run the App, click “+” at the top right and select “Battery Camera”. According to the guide on APP, please ensure the camera was activated. (The LED indicator light is turning red and flickering slowly);
D. Choose 2.4GHz Wi-Fi SSID and enter the password, and then click the “next step”:
E: Click the ‘OK’ to make sure the wifi information confirmed.
F: After entering the following operation interface, please click “Next” and you will see the “Scan QR Code interface.
G: Put the QR code in front of the camera lens about 15-25cm. The device lens is aimed at the QR code on the phone screen with a distance of 15-25cm. After the device recognizes the QR code, the camera will make a sound Boogu. After heard it, please click ‘next’.
H. Then, the camera wil start connecting to Wi-Fi. After the connection has finished, it wil skip to Device Found’ page, you can edit the camera name and click Done’, and then go to your device list and start viewing videos.

My camera fails to connect Wi-Fi?

1. Make sure the connection Wi-Fi of the camera is 2.4GHz. In our experience. the network connection is failed in most cases due to the user connected to 5GHz WiFi.
2. Make sure the password correction of the Wi-Fi, (Note: the password of the WiFi cannot include single quote, underline, space and virgule (/).
3. Check the number of the devices your router connected. In general, the router has a connection limits. Once the devices that your router connected excess the its max limit numbers, other devices will cannot connect the router.
4. Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 15-25cm (5.9-9.8inch) during the scanning process.
5. After checking the above information, if the camera cannot connect the Wi-Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.
6. If you tried all steps, but still no luck, please message your order and problem to support-eu@cooau.com or support-us@cooau.com

Camera Installation

How to install it:

A. Select the installation location; (You con install it on any flat surface: such as Table, Wall, floor, etc.).
B. Take the camera and your phone to the installation location;
C. Use the Installation Guide in the App to diagnose the signal strength of your Wi-Fi network. (It is suggested that you install the camera in a place that has a strong Wi-Fi signal so that this camera will work well for you.).
D. Use a power drill and screws to fix the bracket on the wall. It is suggested you install the camera at 2.4-3m from the ground.
E. Rotate the camera to the bracket, during this period, you can adjust the angle of the camera through the tightness of the rotation to get a better monitoring view.

Tips:

• Please make sure the wall or surface where you want to install the camera is flat. For easier installation, it is suggested to use drill. Concrete wall may not suitable for the installation.
• Please do not install the camera at a position that nears heat source, such as Air conditioner outdoor unit and Kitchen smoke outlet.
• Try to avoid installing the product on the side of a lively road. Frequent pedestrians and vehicles will keep waking up the camera, resulting in frequent alarm messages and extremely fast power consumption.
• Please do not install the camera at a position away the router. The product needs a good Wi-Fi signal to works well.
• When installing the camera, it’s not suggested to make the PIR sensor vertically face the moving object otherwise, it may not detect the motion events. It is suggested to make the angle between PIR sensor and detected object larger than 15 degree.

Suggestion: the best downward tilt angle of the lens is 30° to obtain the best alarm detection range.

Detection Coverage

Function Introduction

APP Interface Introduction

detection settings
11| Alarm MessagesNotifications of motion detection history.
12| Sharing HistoryChecking the history of shareddevices.
13| System MessagesChecking the history of system notifications
14| AccountCheck account details, QR Code, App logout, Reset password
15| Family Management Classification of cameras
16| Shared Sharing history for all cameras in this account.
17| Album Checking images/videos saved on your smartphone
18| Help & Feedback Frequently asked questions, feedback on problems
19| Settings Basic setting, application version confirmation, clear buffer, deactivate account

1| Open the Detailed Settings You can make various detailed settings for the camera.
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2| Camera Speaker on/offWhen turned on, you can hear the sound from the camera side.
3| Video Clarity SettingYou can select the video/images quality form SD and FHD.
4| Full Screen Option Tap to enter full screen view and you can zoom in on some details.
5| SD Card Video Playback
6| Cloud Storage Video Playback
7| ScreenshotYou can capture live video as a still image and save on your phone.
8| Intercom Press and hold while speaking, you will hear a voice from camera.
9| Record You can manually record the video you need at any time. It will save on your phone.
10| Motion Detection Set the motion detection on/off.
11| Light Click to turn the light off or on.
12| Siren Click to turn the alarm off or on.
13| Sound and Light Alarms Turns the sound and light alarm on or off. Three modes: sound and light alarm, light alarm and sound alarm.
14| Night Vision Modes Intelligent night vision, Full colour night vision, Black and white night vision
15| Album The screenshots and manually recorded video files that save on your phone.

interval of the timeline.
3| Calendar Select and play the recorded video according to the date.
4| Alert View alarm message video.
5| Screenshot Video snapshot
6| Record First click to start recording, then click again to end recording.
7| Album Store screenshots and manual video files.

Network Information, Signal Strength, Virtual ID, IP, Mac Address, Time Zone
5| Installation Guide
Use ‘Network Diagnosis’ to find a installation locations with stronger wifi signal.
6| Basic Function
Turn on/off the Network Indicator; Speaker Volume; Screen File; Night Vision; Power Management;
7| Power Saving Setting Set the ‘Alarm Interval’ and the ‘Recording Time’:
8| Motion Detective Detection Sensitivity; Alarm Interval; Alert Time; Alarm Area; Audio and Light Audio;
9| Recording Management Recording Time Setting; SD card capacity checking;
10| Cloud Storage Service
11| Firmware version of your camera
12| Delete the device from your account

Device share

The steps to share your camera with other users.

1. Invite your friends to download and install the the App and log in.
2. Click on ‘Device Share” and share by scanning your friend’s QR code or entering your friend’s account number.

Tip: When sharing, please make sure your APP account is registered in the same region. Otherwise, you will not be able to share successfully.

Night Vision

Intelligent Vision
The spotlight automatically turns on to provide coloured night vision only when a person is detected at night.
Full Colour Night Vision
At night, the spotlight automatically turns on to provide colourful night vision, either by watching the monitor in real time via the mobile app or when the camera detects a person.
Black and White Night Vision
Turns on the sound and light alarm and the spotlight turns on automatically when a person is detected at night. With the sound and light alarm turned off, the spotlight does not automatically turn on when a person is detected at night. Tip: Whether the spotlight turns on automatically is controlled by the night vision mode and the sound and light alarm mode. The spotlight turns on automatically when one of the conditions of the colour night vision or the sound alarm mode is met. The spotlight does not switch on automatically in black and white night vision and when the light alarm is turned off.

SD Card Record

The product doesn’t include SD card. If you need a SD card to store files, please buy it by yourself.
SD card requirements:

1. It is recommended to use San Disk, Samsung and other brand cards;
2. Support 8-128GB capacity;
3. It is recommended to use a standard Class10 SD card;
4. Only FAT32 format is supported.

Note: Insert the memory card into the SD card slot of the device, and the device will automatically start saving videos.

How to watch the videos in SD card?
Method 1: Click the “History” or “Video Play” button of the alarm information icon in the APP to enter the video playback interface. Drag the timeline or select the alarm point to find the corresponding time period
record.
Method 2: Insert the SD card into the computer and convert the video format to MP4 via 3rd-party. When the video is MP4 format, you can directly watch it on the computer.

Alarm Management

Enter the APP – “Setting” – “Alarm Management” interface.

1. Motion Detection
   Switching motion detection on or off.

2. Detection Sensitivity
   Adjust the sensitivity level according to the trigger frequency you require.

3. Alarm Working Mode
   Power Saving Mode, Performance Mode, Custom Mode

4. Alarm Plan
   You can select the alarm time here to avoid excessive interruptions.

5. Alarm Area
   You can set the alarm zones to be monitored.
   

6. Audio Warning and Strobe Light

7. Audio Warning If motion or a humanoid object is detected, the camera will sound an audible alarm.(You could adjust the volume.)

8. White Light Warning If motion or a humanoid object is detected, the camera will sound a light warning.

9. Audio Warning and Strobe Light If motion or a humanoid object is detected, the camera will sound an audio alarm with a light.

Warm Tip:
When you encounter the following problems in using this camera, you can adjust the motion detection sensitivity to solve them.

Note:

1. It is recommended that the alarm sensitivity be set to level 8-10 if missed or delayed alarms occur frequently.

2. It is recommended that the alarm sensitivity be set to level 1-3 if false alarms occur frequently.

3. It is recommended that you adjust the sensitivity to lower level. Alarm sensitivity and detecting distance from high level are too far to easier from weather and false triggering. In winter, it easily caused false alarms because of bigger temperature range. Also, PIR alarm will be interference from weather and temperature.

4. It is recommended that you adjust the sensitivity to higher level. In summer, it caused missed of delayed alarms because of smaller temperature range.

5. If you notice the poor performance of motion detection in the night environment try to turn off “Night Detection”.
   

6. Human Detection
   You can choose to turn this on to only detect humans, filter other motion detections, and you can also choose the time period for detection.

7. Recording Time
   Select the length of time recorded each time it is triggered.

8. Alarm Interval
   Set the alarm interval here if you need.

Battery Management

Charging the camera

It is recommended to use a 5V/2A power adapter for charging. Please use the charging cable in the package to charge this camera.
Note: If a 5 V/2 A power adapter is not available, other sizes of 5V power heads can also be charged.
How to judge whether the charging is successful?
The device’s charging indicator light is red, which means it is charging. A blue light means that charging is complete. It will take approximately 10 hours or more to fully charge.
What should I do if the charge fails?

1. Determine whether the power adapter is good, try another one.
2. Determine whether the charging cable is in good condition, if not, please try another one.
3. The charging indicator may be defective, please check the charging condition in the phone APP.
4. Determine whether the charging cable of the device is in good contact with the charging port.
5. The device has a low temperature charging protection module, please don’t charge the device at low temperatures.
6. Contact customer service: support-eu@cooou.com or support-us@cooou.com.

Battery life

If the device does not detect a moving object the device will enter sleep mode, reducing the power consumption of the device. If the device detects a moving object it quickly wakes up and starts within 1 second and takes screenshot with recorded video. Warm tip: When the temperature is below -20°C, the battery may enter self- protection mode, which caused the camera automatically be shut down. But if the temperature rises, the battery will automatically return to normal state. At the low temperatures, if you need to charge this camera, please place it on home several hours first. In room temperature, the self-protection mode of the battery will automatically be shut off to charge this camera safely.
Why the battery life of my device is poor?
A.Please check whether the number of alarms is too frequent. Because the working time of the device determines the battery life. The more frequent PIR wake-ups, the faster the battery consume due to the longer working time. It is recommended to appropriately lower the motion detection sensitivity of the device and set the alarm interval and alarm time plan. (Note: Outdoor air conditioning units, moving cars and the passing pedestrians will cause frequent alarms. Please adjust the angle of the device to avoid these objects.) B.In cold weather, the battery capacity will be reduced, which will affect the endurance of the device.
Contact customer service: support-eu@cooou.com or support-us@cooau.com…

FAQS

For more detailed FAQs, please log in to the APP, search in “Me”-FAQ’-“Help Document”-“Battery Camera”

The device prompts offline?

1. Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally. 2) Check whether the Wi-Fi network is in good condition and restart the router. 3) If the device is located far away from the router, which results in the inability to obtain a good Wi-Fi signal, it is recommended to move the router to a closer place or add a Wi-Fi amplifier to improve the Wi-Fi performance of the home. 4) Delete the camera from your account and add it again after resetting the device.

Update router or VW-R password?

Delete the camera from your account. After resetting the device, use the new Wi- Fi and password to add it again.

Can't play historical video?

Alarm push frequently?

The phone cannot receive the alarm push?

. Turn on all the push permissions of the application in the system settings of your mobile phone. 2. Make sure that the device's motion detection function is successfully turned on. 3. Restart the phone, and clear the cache on Android phones. 4. Check whether the network is good.

Scan the QR code to activate your product warranty.

Scan the QR code to download the APP

 www.cooau.com
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