PIONEER ERV150AHRPM25L Energy Recovery Ventilator Owner’s Manual

June 1, 2024
Pioneer

PIONEER ERV150AHRPM25L Energy Recovery Ventilator

PIONEER ERV150AHRPM25L Energy Recovery Ventilator

OWNER’S MANUAL

Applicable To Models:  ERV150AHRPM25L

Accessories List

Your purchase includes the following items. Please verify the following upon unboxing:

  • 1x Ventilator Unit
  • 1x Operation Manual

As well as the below listed parts:

Accessories

Safety Remarks

Please carefully read the following safety instructions prior to installation. Ensure that all steps are followed and that the unit is installed correctly. Please observe all precautions in order to avoid any injury or damage to equipment or property.

The following symbols indicate potential risk of The following symbols indicate compliance which must be observed.harm to persons or property

Safety Remarks

Equipment Overview

Working Principle and Functionality

The wall mounted energy recovery ventilator integrates air purification and energy recovery. This product is made up of a supply fan, exhaust fan, heat exchanger, primary filter, medium filter, activated carbon filter, with a HEPA filter at the OA side and a primary filter at the RA side.

OA

The system has the following operating principles and benefits:

1. Fresh Air Purification: Outdoor air is pulled in by the supply fan and passes through the primary filter, where it will then exchange energy with the RA in the heat exchanger. The fresh outdoor air will then be further filtered by the HEPA
filter, before finally being sent indoors. Meanwhile, the EA fan will exhaust stale indoor air outside, so as to improve and replenish the indoor air quality.

2. Energy Recovery: Typically the air temperature difference between indoor and outdoor is quite large. Therefore, when the indoor air is at a comfortable temperature and humidity, if fresh air is merely filtered before being introduced inside, then it will increase the burden on and thereby the power consumption of the air conditioning or heating system. In order to avoid this side effect, your new Pioneer® ERV system is equipped with a heat exchanger, which can recover the energy of EA, and then recycle to OA. This function will greatly reduce these energy losses, and works all year-round.

Dimensions (mm)

Dimensions

Specification and Operation Instructions

Technical Specifications
Model Number ERV150AHRPM25L
Airflow (CFM) 88
Voltage (V) 110/120
Filtration Capacity (%) 99
Temp. Efficiency (%) 82
Weight (Lb) 22
Serial Number Located on the
ventilator body Dimensions WDH (in.)
Display Screen Main Interface Overview

Display

Operation Instructions

Overview of Control Buttons

  • Press the “On/Off” button to turn on or off the machine.

  • After startup, use the “Mode” button to switch modes as follows:
    Auto > Manual > Timer > Sleep > PURE L > PURE M > PURE H

  • Under “Manual” mode, use the “Speed” button to select from speeds 1-8.

Operation Modes Overview

In AUTO mode, the system will adjust supply air volume according to the indoor CO2/PM2.5 range, with the corresponding speed as follows:

Value

Note: To ensure sufficient indoor fresh air supply, the speed will rise automatically after model “Auto” runs for some time. After 5-10 minutes, it will revert to the previous speed. During this time, the screen will display a different speed from the above chart.

  • Under any mode, the unit will be switched to “Manual” mode when the user presses the “Speed” button. Pressing “Speed” again allows configuration of the SA/EA fan speed. When “SA” flashes, use “Speed” button to set SA fan speed from speeds 1-8. Pressing “Mode” switches to “EA” fan setting. When “EA” flashes, pressing “Speed” configures the fan to speeds of 1-8. Once finished, press “Mode” to save and exit, otherwise the system will automatically save and exit after 15s.
  • “TIMER” mode will be configured via the handheld remote controller.
  • With “SLEEP” mode, the system runs at the lowest speed, and the screen brightness will be lowered to half of the normal setting.
  •  Modes “PURE L”, “PURE M”, and “PURE H” are for rapid improvement of the indoor air quality, with L/M/H being Low/Medium/High. The speed of performance can be configured as needed.

Button Combinations

Combinations Result
(Ventilator is ON) Long pressing “On/Off” + “Speed” together 1. Reset Wi-Fi

2. Clear connection information
(Ventilator is either ON or OFF)
Long pressing “On/Off” + “Mode” together| Reset to Factory default setting
(Ventilator is OFF)
Long pressing “On/Off”| Set RS485 address

Remote Controller Overview

Button Functions:

1. Pressing “On” turns on the ventilator.
2. Pressing “Off” turns off the ventilator.
3. Pressing “Lock” turns off the display, (Pressing again turns on the display).

Time Setting:

4. Pressing the “Hour” button will make the “Hour” part at the top right corner of the ventilator screen begin blinking. Pressing “+” will increase time, pressing “-” decreases time. Pressing the
“Hour” button will save the setting and exit hour-setting mode.
5. Pressing the “Minute” button will make the “Minute” part at the top right corner of the ventilator screen begin blinking. Pressing “+” will increase time, pressing “-” decreases time. Pressing the “Minute” button will save the setting and exit minute-setting mode. Note: When blinking, if there is no operation in 15s, the blinking will end and settings will be saved automatically.

6. Pressing “+” changes the fan speed from slower to faster, and pressing “-” changes the fan speed from faster to slower (Except for when adjusting time, or when the system is shut down). When in “MANUAL” mode, the SA indicator will flash, and pressing the “+” or “-” buttons will adjust the SA speed. After configuring SA speed, pressing “Pure H” will switch to air speed selection of EA. (During this step, the “ Pure H” button functions as the “Mode” button).
Pressing “+” or “-” will adjust the air speed.
After configuring the EA speed, pressing the “Pure H” button once more will quit the speed configuration (or automatically when no input is received for 15s).
The air speed of SA and EA will be saved accordingly.
7. Pressing the “Sleep” button yields the same results that are described on Page 6.
8. Pressing the “Auto” button yields the same results that are described on Page 6.
9. Pressing “Timer” will enter Timer Mode, and the time shown at the top right corner of the machine screen will begin blinking. Pressing “+” increases time and “-” decreases time, in interval of 30 minutes. The longest time setting is 8 hours, and the default time setting is 00:00.
Pressing “Timer” once more will save and exit the timer setting, and the top right corner of the ventilator screen will revert to displaying the current time again.

Note: When blinking, if there is no input for 15s, the blinking will end, and settings saved automatically.

Once timer setting is completed, pressing the “Timer” button at top right corner of the display will display the remaining time for the timer setting. At this time the timer can be set again, if needed.
To cancel the timer function, set the time to 00:00.

10. Pressing the “Pure L/M/H” buttons yields the same results that are described on Page 6.

Wi-Fi Connection

Installation of “Pioneer Airlink” smartphone application

Search for “Pioneer Airlink” in the Google Play Store (for Android users) or the App Store (for iOS users). Note that a 2.4GHz Wi-Fi connection is needed to use the Wi-Fi control feature.

Or, scan the below QR code to download the app from the respective app store.

Download

Wireless Control App Setup Process

1. Registration and Log-In:

If you do not already have a “Pioneer Airlink” account, please create and account and log-in by following the below steps:

i. Approve the “User Agreement” and “Privacy Policy” when they appear by tapping “I Agree”.
ii. Tap the “Sign Up” button, choose your country, and enter your mobile number/e-mail to register, tick “I Agree” on “User Agreement and Privacy Policy”, then tap the “Get Verification Code” button. The phone or e-mail that you’re registering will receive a registration verification code.
iii. Enter the verification code and select a password. You will then either land on the homepage of the App, or back to the login interface to log into the app, by using the account you just created.

2. Adding a New Device:

i. Confirm that your phone is connected to Wi-Fi (2.4GHz networks only, 5Ghz will not work).
Tap the “+” at the top-right corner of the homepage, to enter the device selection page.

ii. Once you’ve entered this page, head to your Pioneer ERV system and long press “On/Off + Speed” buttons when the ventilator is turned ON, until the Wi- Fi symbol on the display screen flashes. (Fast flashing indicates Wi-Fi connection, slow flashing refers to hotspot network.)

Wi-Fi Connection

iii. Select the “Small Home appliance” category, and scroll downward to locate the “Ventilation System (Zigbee)” icon, as shown below. After selection, follow the on-screen instructions step by step, until the system is successfully paired. Double-check that the data being enterered (such as Network passwords) is accurate.

3. Basic Control O verview
Once connected, navigate to the homepage of device in the App. Tapping the “On/Off” button modifies the operating status of the ventilator. Tapping the “Speed” button adjusts the airflow.
(Different models may have some variation or different operations).

4. Modify the System’s Name

i. Tap the icon at the upper right corner in the homepage to enter into the settings menu.
ii. Tap the icon to enter the setting interface, tap the “Name” button to enter your desired name, then tap the “Save” button to save the system’s new name.

5. Device Authorization and Device Sharing

i. The primary user paired to the device must enter the settings menu (as instructed in
“4. Modify the System’s Name”), then tap “Device Sharing” to open the sharing prompt.
ii. Once in the sharing prompt, enter the account number that you want to share access to the equipment to, and click “Done”.
iii. The shared user account will then appear on the menu if the sharing process was successful.

6. Device Deletion (Unbinding)

i. Enter into the settings menu (as instructed in “4. Modify the System’s Name”), then tap on “Device Removal”.
ii. Tap on “Remove Binding”, followed by “Confirm”. The system will then be unbound.

7. User Information Modification

i. Tap the “I” on the bottom right corner of the homepage.
ii. Tap on the picture area to enter the user information page.
iii. Once inside the user information page, you can all modify user information, including avatar, username (nickname, account number, and security, etc.).

8. Signing Out

i. Tap on “Me” on the bottom right corner of the homepage, then tap the “setting” button.
ii. Select “Sign Out” at the bottom to logout from the app.

Installation Instructions

Energy Recover Ventilator Installation

Choose a suitable installation location for where the unit will ultimately reside, selecting from either the rear or side of the equipment for the air inlets and outlets.

Follow the installation steps for the selected face (rear or side) as given below:

Scenario 1: Rear Installation

1. Choose a suitable location on the wall where the equipment will be mounted, and mark where the OA inlet and EA outlet locations will be. Also mark the 5 mounting holes of the installation panel on wall.

Note on clearances:

  • Ventilator bottom to the floor around 5 feet (1.5 meters)
  • Ventilator left and right side to the wall no less than 1 foot (0.3 meter)

2. Drill 2 holes in the wall for the fresh air inlet and exhaust air outlet, each with a diameter of 4 inches.

The 2 holes should angle downward toward the outside to prevent rain water ingress, with a minimum downward slope of 1/4 inch per foot (18mm per meter). For the 5 mounting holes, recommended size is 1/4” drill bit and 2-3/4 in. deep hole (Φ6x70mm). Insert the 5 plastic anchors into the mounting holes.

Note: The OA inlet and EA outlet hole sizes is given according to the Pioneer accessories (straight PVC pipes).
If your piping is of a different size than what is included, ensure the wall holes are matched accordingly.

3. Fasten the flange to the installation panel, using the included M3x12 bolts+nuts.

Fasten

4. According to the thickness of the wall, cut the suitable length of the PVC pipes. Connect the PVC pipes to the OA and EA accessories as follows:

  • OA side: PVC pipe + Air inlet grille + Rain proof cover + Rubber sealing ring + Tapping screws
  • EA side: PVC pipe + Air outlet grille + Rain proof cover + Rubber sealing ring + Tapping screws

Note: Before installing the fastening screws, it is necessary to drill holes of Φ 1/8” (3mm).

Rubber Sealing Ring

5. Slide the assembled ducts into the wall. Ensure that the rain cover is appropriately oriented downwards, to prevent rainwater ingress.
Next, seal any gaps between the duct and the wall, if present, using appropriate field-supplied materials like silicone or waterproof putty.

6. Secure the ERV installation panel onto the wall, by using the supplied knock-on anchor bolts.

7. Since the above installation is for the “Rear Installation Scenario”, cut the EPS “Rear Cover” located at the OA vent, as shown in the below picture. DO NOT cut the EPS “Side Cover” in this case.

Since

8. Place the 2 round OA and EA Side/Back covers on the side of the ventilator, to cover up the Side Air Inlet and Side Outlet (as shown above). Secure the 2x seal rings to the rear of the air inlet + outlet.
9. Secure the rear plate thermal insulated cotton/foam onto the rear side of the ventilator if necessary (near the OA side). This assists with preventing condensate water when the ventilator is deployed in cold areas.

10. Hang the ventilator onto the installation panel. Adjust the 4 pieces M5x18 hanging screws on the back of the ventilator to suit the installation panel.
11. Once installation is completed, power on the ventilator.

Scenario 2: Side Installation

1. Secure the 2x sealing rings on to the side flanges. Fasten the flanges to the ventilator side using the included 8x M3 bolts & 8pcs M3 nuts. Use caution to prevent dropping hardware into the ventilator during installation.

Installation

2. Since the above installation is for the “Side Installation Scenario”, cut the EPS “Side Cover” located at the OA vent, as shown in the above picture. DO NOT cut the EPS “Rear Cover” in this case.
3. Choose a suitable location on the wall where the equipment will be mounted, and mark where the OA inlet and EA outlet locations will be. Also mark the 5 mounting holes of the installation panel on the wall according to the ventilator placement.

Note on clearances:

  • Ventilator bottom to the floor around 5 feet (1.5 meters)
  • Ventilator left and right side to the wall no less than 1 foot (0.3 meter)

4. For the 5 mounting holes, recommended size is 1/4” drill bit and 2-3/4 in. deep hole (Φ6x70mm). Drill the holes with reference to the panel, and insert the 5 plastic anchors into the mounting holes.
5. Drill 2 holes in the wall for the fresh air inlet and exhaust air outlet, each with a diameter of 4 inches. The 2 holes should angle downward toward the outside to prevent rain water ingress, with a minimum downward slope of 1/4 inch per foot (18mm per meter).

Note: When drilling outlet holes on the wall, the opening hole size is only a recommended value. When installing the  ventilator by the “Side Installation Scenario”, the ducts should be flexible ducts (field supplied by the installer). The final hole size on the wall should be selected by the installer, according to the diameter of duct to be used.

6. Hang the ventilator onto the installation panel. Adjust the 4 pieces M5x18 hanging screws on the back of the ventilator to suit the installation panel.
7. According to the thickness of the wall, cut the suitable length of the PVC pipes.
Connect the PVC pipes to the OA and EA accessories as shown on Page 10.
8. Slide the assembled ducts into the wall. Ensure that the rain cover is appropriately oriented downwards, to prevent rainwater ingress. Next, seal any gaps between the duct and the wall, if present, using appropriate field- supplied materials like silicone or waterproof putty.
9. Secure the other end of the installed piping onto the flanges on the side of the ventilator.
10. Once installation is completed, power on the ventilator.

Maintenance

OA and RA Primary Filter Maintenance and Change

Attention : Power must be cut off to the device before attempting any maintenance.

Wait for the machine to come to a complete stop, to avoid any injury.

The OA Primary and Medium Filters are located at the side of the ventilator. The RA Primary Filter, used to filter large particles in the air, is found at the bottom of the ventilator (as depicted in the illustration to the right).

  • Open the filter covers according to the marked locations on the ventilator, and remove the primary and medium filters.
  • The OA Medium Filter is not re-usable. It is advised to replace this filter every 1-2 months for best results.
  • The OA and RA Primary Filters are washable and re-usable. It is recommended to replace these every 3-4 months.

HEPA Filter Change

The HEPA Filter is located at the top of the ventilator, as depicted in the illustration to the right. It is used to filter smaller particles of less than 2.5µm from the air.

  • Remove the covers at the marked locations on the ventilator. Remove the HEPA Filters and insert the replacement ones.
  • It is recommended to change out the HEPA Filters every 8-12 months (based on the area) for best results.

Maintenance of the Heat Exchanger

The plate heat exchanger is found in the central-right area of the ventilator, and is an air-to-air type heat exchanger. Its function is to keep fresh air and exhaust air separated, ensuring cleanliness and purity of the fresh air, as well as effectively preventing any cross-contamination.

  • Remove the ventilator from the wall. Unscrew the 6 separate long screws from the rear side of the ventilator, and unscrew the access door. You can then remove the plate heat exchanger.
  • Use a strong vacuum cleaner to remove any dust and dirt buildup from the heat exchanger.
  • It is recommended to perform maintenance and cleaning of the exchanger every 3 years.
  • For further maintenance queries, please contact the manufacturer.

Maintenance

Maintenance of PM2.5/CO2 Sensor

In order to prevent buildup and blockage of the air quality sensor, the sensor needs to be cleaned regularly.

  • Remove the bottom grid, then locate and remove the Return Air Primary Filter. Refer to the illustration on the right for locating the filter.
  • Use a hair dryer or air duster to clean the sensor.(If using the hair dryer, use the “fan-only” setting.)

Maintenance of Motor and Controller

To be performed by trained and qualified personnel only. Do not attempt as a homeowner. Contact the manufacturer with any questions.

Troubleshooting

Users can often perform basic self-troubleshooting using the below chart, in the case of any faults or malfunctions.

Abnormality Possible Causes Solutions
The display does not start up 1.       Loose or bad contact of power plug

2.       Power cable fault
3.       Display fautt| 1.       Check whether the plug is loose, and if so, reconnect it.
2.       Replace the power cable with
one of same specification.
3.       Contact the manufacturer for a replacement or repair part.
No display or wrong display of temperature, humidity, or CO2 values| 1. Sensor short circuit, or open circuit| 1.       Contact manufacturer  for service or suggestions.
The PM2.5/C02 value displays abnormally, or doesn’t display at all| 1. The PM2.S/C02 sensor test probeis covered by dust or debris
2.       Sensor short-circuit, or open-circuit| 1.       Follow the PM2..5/C02 sensor maintenance  method in the manual to clean the sensor. If not resolved, contact the manufacturer  fOf°service.
Abnormal Noises| 1.       Poor  fastening of the machine ducting
2.       Foreign matter entering the ventilator
3.       Fault of supply fan or exhaust fan.| 1.       Adjust or secure theducting.
2.       Contact manufacturer for repair parts or replacements.
Insufficient Fresh Air| 1.       Blockage at the Air Inlet/Outlets by foreign matter.
2.       Blockage of Primary or HEPA fitter.| 1.       Locate and dear out any observed foreign matter.
2.       Clean or replace the filters.
Excess partictes at the supp{y air outlet| 1.       Overuse of Primary and/or HEPA  filters| I.      Replace the affected fitters.
No response to the fan speed adjustment switch
{Code: ED, El, E3)| 1.       No feedback from Supply and/or Exaust Fan
2.       Other fan fault
3.       Main control board fautl| 1.       Contact manufacturer for repair suggestions.
2.       Contact manufacturer for fan
replacement parts.

Exclusions to the Limited Warranty Disclosure

The following situations and scenarios are not covered by the limited warranty:

1. Sabotage during usage that is considered man-made and/or intentional.
2. Malfunction due to usage, maintenance, or repair that were not performed in accordance with the instructions of this manual.
3. Damages caused by any force majeure.

Contact Information

The design and specifications of this product are subject to change without prior notice as development continues. Consult with the sales agency or manufacturer for details. Refer to the equipment nameplate for all other applicable specifications.

is a registered trademark of Parker Davis HVAC International, Inc.
Parker Davis HVAC International, Inc.
3250 NW 107 Avenue, Doral, FL 33172 – USA Tel : 305-513-4488
Fax : 305-513-4499
E-mail : info@pdhvac.com
Website : www.pdhvac.com
Pioneer product line, parts, and supplies are available online for convenient ordering at: www.highseer.com
www.pioneerminisplit.com
Scan the below code to visit our support page where you can find more installation materials:

Copyright 2024, Parker Davis HVAC International, Inc., All rights reserved.

Specifications

  • Model: ERV150AHRPM25L

  • Power Supply: 110-120V ~ 60Hz

  • Includes: Ventilator Unit, Operation Manual, Installation
    Panel, Power Cable, Remote Controller, PVC Straight Ducts, Air Vent
    Flange, Air Inlet Grille, Air Outlet Grille, Rain Proof Cover,
    Rubber Sealing Ring, Back Seal Ring, Side Sealing Ring, Knock-On
    Anchor Bolt, Screws, Nuts, Tapping Screws, Back Plate Insulation Foam

  • Usage: Air purification and energy recovery

FAQ

Q: What should I do if I encounter an error code on the display?

A: Refer to the operation manual for error code troubleshooting steps. If the issue persists, contact customer support.

Q: How often should I replace the filters?

A: Replace the primary filter and HEPA filter regularly as recommended in the maintenance instructions.

Q: Can I install this unit in a high humidity environment?

A: It is recommended to install the product in an environment where humidity is less than 85% to ensure optimal performance.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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