Aqara U200 Smart Lock User Manual

June 1, 2024
Aqara

Device Binding & Initialization

Download the Aqara Home app

Search for “Aqara Home” in the Apple App Store, Google Play, Xiaomi GetApps, Huawei App Gallery, or scan the following QR code to download the Aqara Home app.

https://cdn.aqara.com/cdn/luoshu/mainland/static/app-download/index.html

Connect to the Aqara Home app

Once powered on, bring your phone near the device, open the Aqara Home app, tap the “+” icon on the top right of the homepage, choose “Smart Door Lock U200,” and follow the app prompts accordingly.

  1. Aqara Magic Pair Technology: After powering on and initializing the lock, press the Set button to enter pairing mode. The device will then be detectable by the Aqara Home app. Simply follow the app’s prompts to pick your device and complete the network setup smoothly.
  2. Network Configuration: Keep your smartphone near the lock throughout the network setup process, ensuring both your internet connection and Bluetooth are active.
  3. Final Confirmation: A second verification is necessary to finalize pairing. Follow the app’s instructions to either scan the QR code located on the lock or in the User Manual, or enter the 8-digit pairing code to add the device successfully.

Activating and Setting Up

To activate and set up the Smart Door Lock U200, open its page in the Aqara Home app, press any keypad button to wake the lock, and follow instructions to create an admin. Then, in the app’s door lock settings, check for and update to the latest firmware.
Caution: For proper operation, ensure users are added and the lock is calibrated as outlined in Section 5.

Connecting to the Home App or other Matter Ecosystems

After powering up the door lock, press the Set button on the device. Then, use a third-party Matter app to either scan the Matter QR code from the User Manual or enter the setup code to finish adding the device. Find the Matter setup code on the lock itself, in the User Manual, or in the Aqara Home app.
Note that while the Matter ecosystem provides basic functionality, for the best experience, we recommend using the Aqara Home app to add your device.

Calibration of Door Lock Stroke

Once installed, users need to calibrate the door lock stroke using either the Aqara app or directly on the lock itself. Below are the steps to calibrate the door lock:

  1. Start indoors with the door closed but not locked. Hold down the setup button on the lock for three seconds to begin the calibration.
  2. Listen for two quick beeps, indicating the lock is cycling between unlocked and locked states. A final single beep means the positions are successfully recorded.
  3. Next, unlock the door and open it wider than 45 degrees. Press the setup button once to capture the direction it opens; a confirming beep will sound.
  4. Return inside, close the door, and press the setup button briefly one more time. The lock will emit two short beeps to indicate the calibration is complete.

Notice:
If a long two-tone beep is heard during calibration, this indicates a failure, and the door lock won’t lock or unlock until successful calibration.
Should you face challenges with calibration or notice inaccuracies in the lock’s movement, inspect the screws for being too loose or too tight. Adjust as needed and proceed with the recalibration steps outlined above.

Add Apple Home Key (for iOS Users)

Once connected with the Apple Home app, a virtual access card is automatically created in your Apple Wallet app. This enables your iPhone or Apple Watch to unlock the door lock when within close proximity.

Device Version Requirements:

  1. Integration with Apple Home: Set up an Apple TV 4K (Wi-Fi + Ethernet, tvOS 16.7.2 or later), HomePod mini, or 2nd generation HomePod as your Home app’s central hub. Ensure your iPod, iPhone, or iPad is running iOS 17.2 or higher for compatibility.
  2. Apple Home Key Compatibility: The Apple Home Key feature requires an iPhone with iOS 17.2 or higher, or an Apple Watch with watchOS 10.2 or higher.
  3. Works with Apple Home Certification: Products labeled as “Works with Apple Home” are designed specifically for use with iPod Touch, iPhone, and iPad, having undergone MFi certification to meet Apple’s performance standards. Note that Apple is not responsible for the operation or security of these products, nor for the adherence to safety standards of other regulatory bodies.

Button Operations and Local Functions

Once connected with the Apple Home app, a virtual access card is automatically created in your Apple Wallet app. This enables your iPhone or Apple Watch to unlock the door lock when within close proximity.

Lock:

Set button| Single press: Activate pairing mode, allowing the door lock to be paired within 10 minutes.
---|---
Press and Hold for 3S: Initiate door lock stroke calibration
Reset button| After press and hold for 5 s, you’ll be prompted to verify the administrator’s fingerprint or password on the keyboard. Upon successful authentication, the door lock will proceed with the reset

Keypad:

Lock button Single press: Lock the door lock
Confirm button Single press: Activate the keyboard or confirms entered

content after inputting a password.
Press and Hold for 3S: Access the local settings page by entering the administrator password.
Caution: Entry to the local settings page requires the administrator password.
Local Settings
Page Functions:| 1. Add Users: Register new users with fingerprints, NFC tags, or passwords.
2. Remove Users: Delete user profiles and credentials.
3. Volume & Language: Customize volume and language settings.
4. Matter Reset: Disconnect non-Aqara ecosystems.
5. Door lock calibration: Calibrate the door lock stroke

Reset the Door Lock and Keypad:

  1. Via the Door Lock: Press and hold the reset button on the lock for 5 seconds until you hear a long beep. Then, authenticate using the admin password or fingerprint on the keypad. A successful check will erase all user data and reset both the lock and  keypad.
  2. Via the Keypad: Press and hold both the lock and confirm buttons on the keypad for 3 seconds until you hear a beep. Authenticate with the admin password or fingerprint. Following successful authentication, it clears all user information, resetting the lock and keypad.

If there’s no linked account, the reset will occur automatically without needing a password or fingerprint. Remember, if the lock or keypad batteries are low, you won’t be able to reset. Replace the batteries to continue.

Detailed Description

For more details about the product, please visit www.aqara.com/us or scan the QR code to get the detailed User Manual.

Basic parameters:
Aqara Smart Lock U200:
Model: EL-D02E, EL-D02D
Wireless Protocols: Thread, Bluetooth 5.1
Bluetooth Operation Frequency: 2402-2480 MHz
Thread Operation Frequency: 2405-2480 MHz
Bluetooth Maximum Output Power ≤ 13 dBm
Thread Maximum Output Power ≤ 13 dBm
Aqara Keypad:
Model: KP-X01D
Wireless Protocols: Bluetooth 5.3, NFC
Bluetooth Operation Frequency: 2402-2480 MHz
Bluetooth Maximum Output Power ≤ 13 dBm
NFC:13.56MHz

Or scan the QR code to access the installation video.

https://aqara.com/en/u200-installation-guidance/

Federal Communications Commission (FCC) compliance statement:

  1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
    (1) This device may not cause harmful interference, and
    (2) this device must accept any interference received, including interference that may cause undesired operation.

  2. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

RF Exposure statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

IC NOTICE TO CANADIAN USERS
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES‐003.
This device complies with RSS‐247 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference.

IC NOTICE TO CANADIAN USERS
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES‐003.
This device complies with RSS‐247 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co- located or operating in conjunction with any other antenna or transmitter.

EU Declaration of Conformity
Hereby, [Lumi United Technology Co., Ltd] declares that the radio equipment type Aqara Smart Lock U200, EL-D02E, EL-D02D and Aqara Keypad, KP-X01D is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.aqara.com/DoC/

WEEE Disposal and Recycling Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

Warning:

  1. Risk of explosion if the battery is replaced by an incorrect type.
  2. Dispose of used batteries according to the instructions.
  3. Do not ingest battery, Chemical Burn Hazard.
  4. This product contains battery. If the battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
  5. Keep new and used batteries away from children.
  6. If the battery compartment does not close securely, stop using the product and keep it away from children.
  7. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
  8. Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
  9. Leaving the battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
  10. A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

Online Customer Services:  www.aqara.com/en/support.html
Manufacturer:  Lumi United Technology Co., Ltd.
Add: Room 801-804, Building 1, Chongwen Park, Nanshan iPark, No. 3370, Liuxian Avenue,
Fuguang Community, Taoyuan Residential District, Nanshan District, Shenzhen, China
E-mail: support@aqara.com 

References

Read User Manual Online (PDF format)

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