A011KP1-E-2 EN-V2.0-11kW Fox ESS EV Charger User Manual

User Manual
FoxESSEV Charger

Please read the product manual prior to installation to prevent improper operation.

Notes on This Manual

1.1 Scope of Validity
This manual describes the assembly, installation, commissioning, maintenance and troubleshooting of the following model(s) of Fox products:
A011KP1-E-2
A011KS1-E-2
Note: Please keep this manual where it will be accessible at all times.
1.2 Target Group
This manual is for qualified electricians. The tasks described in this manual only can be performed by qualified electricians.
1.3 Symbols Used
The following types of safety instructions and general information appear in this document as described below:

| Danger!
“Danger” indicates a hazardous situation which, if not avoided, will result in death or serious injury.
---|---
| Warning!
“Warning” indicates a hazardous situation which, if not avoided, could result in death or serious injury.
| Caution!
“Caution” indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
| Note!
“Note” provides important tips and guidance.
Symbols| Explanation
---|---
| Symbol Explanation CE mark. The charger complies with the requirements of the applicable CE guidelines.
| Beware of hot surface.
The charger can become hot during operation. Avoid contact during operation.
| Danger of high voltages.
Danger to life due to high voltages in the charger!
| Danger.
Risk of electric shock!
| Read the manual.
| Product should not be disposed as household waste.

Safety

FoxESS EV chargers are designed and tested in accordance with international safety requirements.
However, certain safety precautions must be taken when installing and operating this. The installer must read and follow all instructions, cautions and warnings in this installation manual.
– All operations including transport, installation, start-up and maintenance, must be carried out by qualified, trained personnel.
– The electrical installation & maintenance of the charger shall be conducted by a licensed electrician and shall comply with local wiring rules and regulations.
– Before installation, check the unit to ensure it is free of any transport or handling.
Unauthorized removal of necessary protections, improper use, incorrect installation and operation may lead to serious safety and shock hazards or equipment damage.
– Do not install the equipment in adverse environmental conditions such as in close proximity to flammable or explosive substances; in a corrosive or desert environment; where there is exposure to extreme high or low temperatures; or where humidity is high.
– Do not use the equipment when the safety devices do not work or are disabled.
– Use personal protective equipment, including gloves and eye protection during the installation.
– Inform the manufacturer about non-standard installation conditions.
– Do not use the equipment if any operating anomalies are found. Avoid temporary repairs.
– All repairs should be carried out using only approved spare parts, which must be installed in accordance with their intended use and by a licensed contractor or authorized FoxESS service partner.
– Liabilities arising from commercial components are delegated to their respective manufacturers.

Packing List

Introduction

Technical Data

General
Name| AC Charger
Input
Input line| 3P+N+PE
Rated voltage| 400Vac，±20%
Rated current| 16A
Rated frequency| 50/60Hz
Output
Output voltage| 400Vac，±20%
Maximum output current| 16A
Rated power| 11kW
Interaction method
Charging connection method| With cable/socket
Card reader| Mifare ISO/IEC 14443 A
Start-up mode| Plug and Charge/RFID Card/APP
Communication method
Bluetooth| Yes，3db，-40-85℃
WiFi| Yes，2412-2484MHz,802.11b/g/n：20db
4G| Yes
Using environment
Installation method| Wall mounting/column mounting
Working temperature| -30°C~50°C
Working humidity| 5%-95% no condensation
Altitude| ≤2000m
Size and weight
Size| 320190144.5 mm(socket),320190130 mm(plug)
Weight| 2.4kg(socket),5.6kg(plug)
Safety
Waterproof rating| IP65
Anti-collision grade| IK08
Type A RCD| 6mA DC
**** Protection function| Over-current protection, grounding protection, lightning protection, over-voltage protection, under-frequency protection, over-under- temperature protection
Certification| CE/UKCA
Certification standard| EN/IEC 61851-1: 2019, EN/IEC 61851-21-2: 2018
Warranty time| 3 years

Installation

6.1 Product Handling
To ensure safety, the following points should be paid attention to:
– All accessories are placed separately during transport or handling.
– Avoid violent shock and impact, and take it lightly.
– Avoid inversion.
6.2 Out of the box inspection
– Open the charging pile packaging, please check the random attachment according to the attachment list.
– Check the charging pile for damage in transport. If damage or missing parts are found, do not boot up and inform the carrier and dealer. Determine if this machine is the model that you want to purchase.
Note: Please keep the packing boxes and packaging materials for future handling.
6.3 Install
• Pre-installation preparation
The following tools are required for the installation:
Cross screwdriver, special plum screwdriver, stripping pliers, pressing pliers.
• Installation precautions
Please strictly follow the wiring requirements and correct access.
Please confirm that all fasteners are locked to secure the charging pile.
• Installation placement environment and location
– The area where the charger must be placed must be well ventilated, far away from water, combustible gas and corrosive agent.
– Ensure that the ground or installation platform can withstand the weight of the charger.
– If the charger is disassembled and used at low temperature, there may be water droplets condensation phenomenon, be sure to wait for the charger inside and outside completely dry. After dryness can be installed and use, otherwise there is a danger of electric shock.
– Please place the charger near the mains input to disconnect the mains input switch and cut off the power supply in an emergency.
Note: The actual installation needs to comply with local installation requirements and local safety regulations.
Ensure that the wall or column is vertical or positive 15 ° before installation. • Wall-mounted installation method:

1. Open the package and mark 4 holes in the wall (φ 8 * 50mm)
2.  Fit into the expansion tube
3. Attach the mounting backplane with screws to the mounting wall
4. Attach the bracket to the charger
5. Hang the charger into the mounting back plate and screw it
6. Installation completed

Note: Installation wall angle 90°±15，thickness > 50mm • Floor type / Vertical installation method:

1. Drill holes on the cement floor，four 165 * 95 holes with diameter φ 10mm deep 50mm screws and one φ 60mm through duct hole.
2. Install and fix the anchor screws.
3. The input line runs through the column hole through the bottom of the column.
4. Install the backplane is fixed to the landing column with screws.
5. Attach the bracket to the charger.
6. Hang the charger into the mounting back plate and screw it well.
7. Installation completed.

Note: The angle of cement ground 90°±15 Electrical Connection
AC wiring
Step 1: Trim all the wires to 25mm. Usethe crimping pliers to trim 10mm of insulation from all wire ends as shown in thepicture.
L1/L2/L3: Brown/Red /Green or Yellow Wire
N: Blue/Black Wire
PE: Yellow & Green Wire
Note: Please refer to local cable type and color for actual installation.

1. Separate the AC plug into three parts.
2. Insert the sleeve assembly into the cable.
3. Install the copper wire into the plugterminal and lock the screw.
4. Lock the lock nut and the sleeve(3~5N·m),  lock the sleeve and the plug(1.5~1.7N·m).
5. Insert the plug assembly into the socket (Charger) and lock each other by the coupling twist.
6. Installation completed.

APP download

Users can scan the QR code (Android and IOS ) in the quick installation manual, or go to the App Store and Google Play to search for FoxSwitch.

Operation

8.1. Charger Status Indicators

8.2. Charging mode and Operation
Users can set three charging modes through the charging mode setting interface of the APP: controlled, locked, plug and charge.
A. Plug and charge mode
Charging will start automatically after EV plugged in. If you want to stop the charging, just press the stop button on the side of the charger. • Start Charging:

1. Set the charger to the Plug and Charge mode
2. Insert the charging plug into the EV
3. Charging session started

• Stop Charging:
Press the stop button on the side of the charger
B. The controlled mode
Initiate or cease charging by using APP or by swiping RFID card on this mode. You can also use APP for Reservations. The controlled mode with RFID card
• Start Charging:

1. Set the charger to the Controlled mode
2. Insert the charging plug into the EV
3. Tap card
4. Waiting for authorizing
5. Charging session started

• Stop Charging:

1. Tap card
2. Charging session end

The controlled mode with APP
• Start Charging:

1. Set the charger to the Controlled mode
2. Insert the charging plug into the EV
3. Click to Start the Charge on the APP
4. Waiting for authorizing
5. Charging session started

• Stop Charging:

1.  Click to Stop the Charge on the APP
2. Charging session end

C. The locked mode
On this mode, the charger is locked and cannot be used.

Maintenance

Troubleshoot by Alarm information on APP or LCD display.
If fault occurs, users can check the fault information on the APP or by blinks of the LED indicator light.

position.
Or seek help from us.
2| Emergency stop fault| Reset the emergency stop button.
Or seek help from us.
3| Abnormal CP voltage| seek help from us.
4| Abnormal AC output contactor| seek help from us.
5| Over current| Reduce output current.
Or seek help from us.
6| Over voltage| Wait for the grid voltage to return to normal.
Or seek help from us.
7
8| Undervoltage| Wait for the grid voltage to return to normal.
Or seek help from us.
Electric leakage| seek help from us.
9| Reverse connection of Line N| Correctly connect P and N lines.
Or seek help from us.
10| Abnormal frequency| Wait for the grid frequency to return to normal.
Or seek help from us.
11| Over temperature of charging
interface| Wait for the temperature of charging interface to return to normal.
Or seek help from us.

Decommissioning

10.1 Dismantling the charger
– Disconnect the charger from AC Input and ACoutput.
– Disconnect communication and optional connection wirings. Remove the charger from the bracket.
– Remove the bracket if necessary.
10.2 Packaging
If possible, please pack the charger with the original packaging. If it is no longer available, you can also
use an equivalent box that meets the following requirements.
– Suitable for loads more than 30 kg
– Contains a handle
– Can be fully closed
10.3 Storage and Transportation
Store the charger in dry place where ambient temperatures are always between -40°C – + 70°C.Take care of the charger during the storage and transportation; keep less than 4 cartons in one stack. When the charger or other related components need to be disposed of, please ensure it is carried out according to local waste handling regulations. Please be sure to deliver any charger that needs to be disposed from sites that are appropriate for the disposal in accordance with local regulations.
The copyright of this manual belongs to FOXESS CO., LTD. Any corporation or individual should not plagiarize, partially or fully copy (including software, etc.), and no reproduction or distribution of it in any form or by any means is permitted. All rights reserved.

FOXESS CO., LTD.
Importer:XXX
Add: No.939, Jinhai Third Road, New Airport
Industry Area, Longwan District, Wenzhou,
Zhejiang, China
Tel: 0510- 68092998
WWW.FOX-ESS.COM

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