THETFORD iNDUS Smart Sanitation System User Manual
- June 1, 2024
- THETFORD
Table of Contents
THETFORD iNDUS Smart Sanitation System User Manual
1. Introduction
General
This is the user manual for the Thetford iNDUS smart sanitation system. Read
the safety instructions and information on use and maintenance of the system
carefully before continuing. This will enable you to use the system safely and
efficiently. Retain this manual for future reference. This document is version
210407/1223-V04 of the user manual. Please visit www.thetford.com for the most
recent version.
Symbols
The following symbols may be used in this manual:
2. Safety
General
The iNDUS system is an integrated domestic wastewater management system for
leisure vehicles. It must not be used for any other purpose than the
collection, storage, treatment, reuse and discharging of domestic wastewater
produced by human habitation activities in the leisure vehicle. Please read
the safety instructions carefully before using the product.
⚠ Do not modify this product and its components, unless the modification is
authorised by the manufacturer.
Children and vulnerable people
Risk of serious injury through cutting, clamping, skin burns, and eye
irritation or damage to the product.
■ This product can be used by children aged 8 years or older and persons with
reduced physical, sensory or mental capabilities and/or lack of experience and
knowledge only if they are supervised or have been given instructions on the
safe use of this product and understand the potential hazards.
■ Do not allow children under 8 years of age to use the product without
appropriate supervision.
■ Do not allow children to clean or maintain the product without supervision.
Use of the product
⚠ Risk of health issues or damage to the product.
■ Use this product only what it is intended for and not for anything else.
Follow the instructions in this manual. The manufacturer cannot be held liable
for damage resulting from improper use or incorrect setting of the controls.
If the instructions have not been followed, warranty claims will not be
accepted.
■ Never use wet wipes, moist toilet tissues or anything similar, even if it
says it is safe to flush. Any wet wipe will block the product.
■ Do not dispose any other than toilet paper into the toilet! Any other item
(for example, ladies tampon, hair or cotton swab) will block the product.
■ Do not empty if specific black water discharge rules or regulations indicate
that it is not allowed. In that case, always use the discharge point for black
water.
Use of the cartridges
⚠ Risk of health issues, injury, skin burns and eye irritation or damage to
the product.
■ Refer to the hazard information and safety instructions on the cartridge
label when handling the cartridges.
■ Avoid contact with skin and eyes when replacing additive cartridges. It is
recommended to wear protective gloves and eye protection.
■ Do not let any spills of additives come into the environment.
■ Failure to use or improper use of the correct additive cartridges with iNDUS
additives will void any warranty.
Maintenance and cleaning
⚠ Risk of serious injury through skin burns and eye irritations or damage to
the product.
■ Always disconnect the product and its components from the power supply
before performing any maintenance or cleaning work.
■ Human fecal wastewater contains substances that can be hazardous to your
health, such as bacteria, viruses and fungi. Always treat fecal wastewater
from human activities as hazardous liquid, and use appropriate personal
protection equipment when performing work in areas contaminated by wastewater.
Leakages of wastewater outside of the product should be cleaned up and
disinfected promptly.
■ Failure to use or improper use of the correct prescribed maintenance and
cleaning products will void any warranty.
■ Always consult and follow the safety instructions on the label of the
cleaning products.
■ Never use household cleaners. These may end up in the wastewater tanks and
cause permanent damage to the seals and other components.
Servicing
⚠ Risk of serious injury through cutting and clamping or damage to the
product.
■ All servicing must be carried out by an approved competent person.
■ Always disconnect the product and its components from the power supply
before performing any service work.
Troubleshooting
⚠ Risk of serious injury through cutting and clamping or damage to the
product.
■ Always disconnect the product and its components from the power supply
before troubleshooting mechanical parts.
■ There is a serious injury risk when touching the sharp macerator knives
located below the toilet bowl valve. The macerator is disabled when the bowl
valve is open. Use extreme caution when removing obstructions out of the
macerator house.
Storage
⚠ Risk of serious damage to the product due to frost.
■ Failure to drain or drain water tanks incorrectly can damage the product.
■ Do not forget to drain any non iNDUS water tanks.
3. Overview
The iNDUS system consists of the following components:
- Toilet
- Black water tank
- Grey water tank
- Fresh water tank (optional)
- Communication via Thetford app or vehicle board control
- Discharge device
- Discharge storage bin
- Dosing device with additive cartridges
System flow
Depending on the settings, the toilet is flushed with fresh or grey water.
Toilet waste water goes to the black water tank. Additive from the
corresponding three cartridges are added in the process. When the black or
grey water tank is full, a notification will be visible in the communication
app. The tanks can be emptied at a designated place with the aid of the
discharge device.
4. Before use
Read the applicable instructions in the Safety chapter first.
Before using the product: Prepare the dosing module. Connect to the Thetford
iNDUS app.
Prepare the dosing module
The dosing module contains three separate cartridges with additives:
A – iNDUS GREY; grey water additive.
B – iNDUS FLUSH; flush water additive.
C – iNDUS BLACK; black water additive.
The additives are automatically added based on the actual demand of the
system. They each have their specific function and work synergistically with
each other.
Connect to the Thetford iNDUS app
In order to get information on the additives- and tank levels the product
needs to be connected to the Thetford iNDUS app on your smartphone.
https://apps.apple.com/pl/app/thetford/id1462894981https://play.google.com/store/apps/details?id=nl.thetford&hl=en_SG
■ Visit the Apple App Store (1) or Google Play Store (2) on your smartphone.
■ Search for Thetford iNDUS app (3).
■ Download and install the app.
■ Do not open the app yet.
5. Use
⚠ Read the applicable instructions in the Safety chapter first.
Flush the toilet
The iNDUS toilet is a macerating toilet that is operated by means of a control
panel. The control panel has three buttons:
For quiet night time use:
■ Push the Bowl valve open/close button (3) to open the bowl valve.
■ Use the toilet.
■ Push the Bowl valve open/close button (3) again to close the bowl valve.
■ The macerator will not be activated, as long as the flush buttons are not
used.
Replace an additive cartridge
If an additive cartridges is empty, it must be replaced. Use the Thetford app
for information on the additives level per cartridge, or look at the level
through the additive cartridge in the cartridge holder.
■ Push the slide release button (1).
■ Lift the slide (2).
■ Remove the additive cartridge (3).
■ Remove the cap from the storage compartment (4).
■ Place the cap on the additive cartridge (5.)
■ Place the new additive cartridge (refer to chapter Prepare the dosing
module).
Dispose of empty additive cartridges in accordance with national regulations
for plastic packaging.
In case of spilled additives:
■ Absorb large amounts of spilled additives with paper towels.
■ Clean up any remaining residue with warm water and a mild detergent.
■ Wash your hands with soap and water.
Do not eat or drink during cleaning up.
Discharge the tanks
The discharge devices automatically empties the black and grey water tank.
First, the water from the toilet water tank is being pumped out by an
automatic flush sequence.
Then the black and grey water tank are emptied at once.
You can always discharge wastewater at discharge points for black water. In many cases it is also possible to discharge at a grey water discharge location, provided it is connected to the general sewerage infrastructure.
You can check the nearest discharge location via the Thetford app.
Preparation
Discharge
■ Press and release the knob in the handle (5).
■ The valve of the discharge device is open.
■ Push the discharge button on the control panel to start the discharge cycle
(6). The light on the discharge control panel lights up blue.
To cancel the process, press the discharge button again.
■ Wait for all the wastewater to be pumped out. The discharge cycle is
complete when the blue light on the discharge control panel turns off.
■ To close the valve of the discharge device (7) depending on the version of
the discharge device:
– Or press and release the knob in the handle.
– Or push the locking tab on top of the handle.
Completion
■ Place the discharge device back into the discharge storage bin (8).
■ Rotate the discharge device so that the hose wraps around it (9).
■ Fold the handle into the discharge storage bin (10).
The discharge handle can only be folded to one side. This should not require
any force. If the handle cannot be folded at all, release the valve knob on
the handle (7).
■ Rotate the discharge module inside the storage location and close the
service door (11).
Click here for more information on how to discharge the system.
Optional: discharging to an iNDUS mobile holding tank
To be able to discharge, but not moving the vehicle to a discharge location,
the iNDUS mobile holding tank is available. This tank has a volume of 19L.
The volume of the iNDUS mobile holding tank is much smaller than the volume of
the grey and black wastewater tanks of the system. To empty the complete
system, multiple discharge cycles must be done. Prepare the discharge device
(refer to steps 1, 2 and 3 of Discharge the tanks ). Place the holding tank on
a flat surface.
■ Remove the cap from the holding tank (1).
■ Place the discharge device directly on the opening of the holding tank (2).
■ Perform a normal discharge cycle. (refer to step 6 of Discharge the tanks)
but, while holding the discharge device on the opening of the holding tank,
press the discharge button using your other hand.
■ When the indicator on the holding tank turns red (4), press the discharge
button again on the discharge control panel to stop the discharge process.
If you don’t manually press the discharge button to stop, the discharge
process will continue discharging, even when the mobile holding tank is full.
If wastewater is spilled around the tank, rinse with fresh water and leave the
place tidy.
■ Remove the discharge device from the holding tank.
■ Place the cap on the holding tank.
■ Empty the holding tank at a designated location.
■ If necessary, repeat the discharge procedure until the tanks are completely
discharged.
■ Store the discharge device back in the discharge storage bin (refer to steps
8, 9, 10 and 11 of Discharge the tanks).
■ Clean the holding tank by rinsing it with clean water.
■ Dry the outside with a cloth.
■ Leave the cap slightly open while storing to prevent mold.
6. Maintenance and cleaning
⚠ Read the applicable instructions in the Safety chapter first.
It is necessary to clean and maintain your product regularly to prevent
limescale, ensure optimal hygiene and prolong the lifespan of the complete
system.
Maintenance
Maintain the complete product at least two times a year, and before storage.
For maintenance of the system, use “iNDUS Cleaning & Storage”. Refer to the
bottle
how to use this maintenance product. Intervals are based on average use of 2
holidays of 3 weeks per year.
Cleaning
Clean the toilet and discharge device at least once a week.
Clean the toilet
■ Clean the inside of the bowl with “Thetford Toilet Bowl Cleaner” and a soft
brush.
■ Clean the outside of the toilet with “Thetford Bathroom Cleaner”.
Clean the discharge device
■ Remove the inset from the discharge device.
■ Clean the discharge device and the inset with water.
■ Dry with a soft cloth.
■ Place the inset back into the discharge device.
Storage
To protect the system from damage due to frost, remove the additive
cartridges, discharge the water tanks, and drain all parts. Remove the
additive cartridges
For all three additive cartridges:
■ Push the slide release button (1).
■ Lift the slide (2).
■ Remove the additive cartridge (3).
■ Remove the cap from the storage compartment (4).
■ Place the cap on the additive cartridge (5).
■ Store in a frost free environment.
If you do not remove all the additive cartridges, the system cannot be
winterized. A red light is displayed on the discharge control panel.
Discharge the black and grey water tanks
■ Prepare the discharge device (refer to steps 1, 2, 3 and 4 of Discharge the
tanks).
■ Perform a normal discharge cycle (refer to steps 5, 6 and 7 of Discharge the
tanks) but now push the winter storage button (6) instead of the discharge
button.
■ Store the discharge device back in the discharge storage bin (refer to steps
8, 9, 10 and 11 of Discharge the tanks).
Drain the water tanks
Any residual water in the tanks must be drained manually.
■ Open the access hatch in the floor.
■ Place the drain stick onto the drain valve of the black water tank (7).
■ Open the drain valve by turning the stick counter-clockwise (8).
■ Repeat for the grey water tank.
■ If an iNDUS fresh water tank is installed: open the drain valve by turning
the knob counter-clockwise (9).
■ Drain all the residual water from the tanks.
■ Leave the drain valves open.
■ Close the access hatch.
The system is now fully winterized.
Click here for more information on how to drain the tanks.
After storage
When using the system after storage:
■ Open the access hatch in the floor.
■ Close the drain valves of the black and grey water tank by turning the drain
stick clockwise (10).
■ Remove the drain stick and store it (11).
■ If an iNDUS fresh water tank is installed: close the drain valve by turning
the knob clockwise (12).
■ Close the access hatch.
■ Fill the fresh water tank.
■ Prepare the toilet again (refer to Prepare the dosing module).
■ Flush the toilet.
The first flush will have a delay of approximately 10 seconds.
The system is now ready to use again.
7. Disposal
When the system has reached the end of its life, it must be disposed of
according to local regulations.
Environmental Protection
Discarded electric appliances are recyclable and should not be discarded in
the domestic waste. Please actively support us in conserving resources and
protecting the environment by returning this appliance to the collection
centres (if available).
8. Technical specifications
9. Service & questions
⚠ Read the applicable instructions in the Safety chapter first.
Service
Before starting any service work, disconnect the appliance from the electrical
supply.
Troubleshooting
For more troubleshooting check the website www.thetford.com
Questions
If you have questions about your product, parts, accessories or authorised
services visit www.thetford.com or use the service
part in the Thetford app.
If you contact an authorised local Service Centre in your country, provide the details of the model and serial number plus the date of purchase.
Warranty
For our warranty clause, please refer to the conditions mentioned on
www.thetford.com.
Declaration of Conformity
Thetford hereby declares that this product is in compliance with the essential
requirements and other relevant provisions of the applicable Directives and
Standards. A copy of the Declaration of Conformity can be found at
www.thetford.com
UNITED KINGDOM Thetford Ltd. Unit 6 Brookfields Way Manvers, Rotherham S63 5DL, England United Kingdom
Copyright 2020-2023 Thetford B.V. All rights reserved.
210407/1223-V04