Sunnydaze DECOR WNC-854 Lovely Lily Polyresin Outdoor Water Fountain User Manual

June 1, 2024
Sunnydaze DECOR

Sunnydaze DECOR WNC-854 Lovely Lily Polyresin Outdoor Water Fountain

Product Information

  • Specifications:
    • Product Name: Lovely Lily Polyresin Outdoor Water Fountain
    • Model: WNC-854
    • Components: Fountain Body, Basin, Electric Submersible Pump, AC Adapter
    • Warranty: 1-year warranty period

Product Usage Instructions

  • Assembly:
    • Locate the light cable through the access hole in the back of the basin and attach it firmly to the short cable on the pump.
    • Connect the pump to the water tube inside the fountain topper. Place the pump inside the basin and run the power cord over the groove in the back of the basin.
    • Place the fountain topper onto the basin.
    • Connect the AC Adapter to the pump power cable.
    • Fill the fountain with clean water to keep the pump fully submerged during operation.
    • Plug the power cord directly into a properly grounded GFCI outlet.
    • Note: Air may be trapped in the pump during initial use. It could take a few minutes for trapped air to escape, allowing water to flow smoothly.
  • Care & Maintenance:
    • Follow all assembly and care information provided. Keep the fountain clean and free of debris. Regularly check and clean the pump and water circulation system. Refer to the troubleshooting section for assistance.
  • Important Safety Information:
    • Ensure the pump is fully submerged in water during operation to prevent damage.
    • Avoid running the pump when it is dry to prevent motor burnout.
    • Do not modify the product as it may void the warranty.
    • The manufacturer and seller disclaim liability for any personal injury or property damage resulting from incorrect attachment, improper use, or neglect of the product.

FAQs

  • Q: What should I do if my fountain is not working properly?
    • A: Please ensure that the pump is fully submerged, check for any blockages, and verify the proper connection of all components. If issues persist, contact customer service.
  • Q: How often should I clean my fountain?
    • A: It is recommended to clean your fountain regularly, at least once a month, to maintain optimal performance and longevity.

IMPORTANT NOTES:

  • The water tubing is built into the fountain body. Take care when handling the water tube; detaching the water tube from the fountain topper will damage the unit and void the warranty.
  • Familiarize yourself with the flow control valve on the pump, maximum (+) and minimum (-). This may need to be adjusted to achieve optimal water flow.
  • The lights and light cables are rated for contact with water. Use care when handling the lights, jarring movements or dropping them may cause the lights to burn out prematurely.
  • Rattling noise inside the fountain? Due to the casting process, there may be loose pieces of casting material inside the fountain. Simply remove the casting material before use.

ASSEMBLY

  1. Through the access hole in the back of the basin, locate the light cable and firmly attach it to the short cable on the pump.
  2. Firmly connect the pump to the water tube that is inside the fountain topper. Place the pump inside the basin and run the power cord over the groove in the back of the basin.
  3. Place the fountain topper onto the basin.
  4. Firmly connect the AC Adapter to the pump power cable.
  5. Fill the fountain with enough clean water to keep the pump fully submerged during operation.
  6. Plug the power cord directly into a properly grounded GFCI outlet.
    • Note: When first used, there may be air trapped in the pump. It may take several minutes for trapped air to escape, allowing water to flow.Sunnydaze-DECOR-WNC-854-Lovely-Lily-Polyresin-Outdoor-Water-Fountain-fig-1 \(1\)

Care & Maintenance

  • Some splashing may occur; adjust the flow rate on the pump if the water rate is too high. Do not use the fountain in areas that can be damaged if water happens to splash or leak.
  • Some climates and weather conditions increase water evaporation, requiring water to be added more frequently.
  • Frequently check water levels during times of high temperatures, wind, and long-term exposure to direct sunlight to ensure the pump remains underwater. Never allow the pump to run dry as it will burn out the motor.
  • Only use water in this fountain. Distilled water will help prevent mineral buildup but is not required. Tap water is okay to use, but avoid heavily chlorinated water as it may damage the fountain and the pump.
  • Periodically change the water to help keep the fountain and pump clean. Remove scale and buildup regularly.
  • DO NOT use harmful additives such as bleach, chlorine, etc.
  • DO NOT use anything abrasive to scrub the fountain.
  • DO NOT use a pressure washer to clean the fountain.
  • Always unplug the power supply before cleaning and maintaining the fountain and the recirculating pump. Take care when handling the pump; only pick it up by the body of the pump, never the power cord.
  • During freezing weather, drain the fountain, disconnect the pump and store it indoors; allowing ice to form may damage the fountain in such ways as, but not limited to, fountain cracking, permanent pump damage and/or lighting malfunction.
  • Over time, the finish may gradually mellow in colour due to sun exposure; this is part of the natural aging process and is not cause for return.

Troubleshooting

  • If water is not flowing within several moments of the fountain being plugged in, ensure that the pump is fully submerged underwater. Add water to the reservoir if necessary. The pump may have air bubbles trapped inside, which can prevent water from circulating properly. Unplug the power supply for a few moments and plug it back in.
  • Check the flow control on the body of the pump, it may need to be adjusted to achieve the desired water flow rate.
  • Inspect the pump and tubing for obstructions.
  • Pump noise can be caused by trapped air, low water level, or the pump being too close to the walls of the fountain. While the pump is fully submerged, try gently tapping the pump with your finger to help release the trapped air. Also, check if adding water or moving the pump helps to reduce noise.
  • If water is not flowing and the lights do not turn on, ensure the AC adapter is fully connected to the pump power cable. If the pump is running but the lights are not working, ensure the cables are fully connected, and the seals are adequately tightened (do not over-tighten). Ensure the connector ends are completely dry before connecting and plugging the power cord back into an outlet.
  • Check to make sure the power outlet is working; consult a certified electrician if in doubt about electrical connections.
  • If you experience issues with assembly or the product was damaged during shipping, please contact our customer service team through one of the methods mentioned at the top of page 1. Please have the item number and order information ready to expedite response time.

IMPORTANT SAFETY INFORMATION

  • Fountains may splash or leak; always protect surfaces that can be damaged by water. Do not use the fountain in areas that can be damaged if water splashes or leaks.
  • Prevent water loss or damage to electrical sockets by ensuring the power cord has a drip loop; a diagram of a drip loop is shown on the right.
  • Keep fountain out of reach of children and pets.
  • Make sure the power cord is away from traffic areas.
  • Keep power cord away from all heat sources. Do not use electrical cords in areas with high temperatures.
  • Check the water level frequently to ensure the pump remains fully submerged; never allow the pump to run dry as it will burn out the motor.
  • Always unplug the power supply before cleaning and maintaining the fountain and the recirculating pump.
  • Always empty and store the fountain and pump indoors during freezing weather.
  • Drawing is for visual reference only, power cord access and adapter vary by the fountain.
  • Any modification to the product or failure to follow recommended care will void the product warranty.

WARNING: Manufacturer and seller expressly disclaim any liability from personal injury, property damage or loss, whether direct or indirect, or incidental, resulting from the incorrect attachment, improper use, inadequate maintenance, or neglect of this product. SunnydazeDecor.com.

MORE INFO

Purchase Date: / /
Order/Customer Reference Number:

Thank you for choosing Sunnydaze Decor. We stand behind our brand and the quality of the items we sell. Replacement parts or products will be sent at our discretion within the 1-year warranty period. Proof of purchase, with the date of purchase as well as photos of the merchandise defect, must be provided. Photos are used to determine the cause of defects and for future quality control. Register your warranty at https://tiny.cc/SunnydazeWarranty If you have any questions, comments or concerns, feel free to contact us by phone at 833-982-1977, by email: customerservice@sunnydazedecor.com, or via our contact us page at https://tiny.cc/SunnydazeContact. Review all assembly and care information before using this product. Save this manual for future reference. Select a smooth, level surface to place the fountain. Assemble components on a soft, clean surface to avoid scratching or damaging the finish. Inspect packaging to ensure all parts are accounted for before disposing of packing materials. Save the packing slip.

References

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