BenQ PD2706U LCD Monitor User Manual

PD2706U LCD Monitor

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Specifications

• Product: DesignVue Designer Monitor | PD Series
• Model Numbers: PD2706U, PD2706UA
• EPREL Registration Numbers: PD2706U: 1389779, PD2706UA:
  1389781

Product Usage Instructions

Setup

How to set up the monitor and turn it on?

1. Place the monitor on a stable surface.

2. Connect the monitor to your computer using the appropriate
   cables.

3. Press the power button on the monitor to turn it on.

Safety Precautions

How to assemble your monitor hardware (for models with
stand)?

1. Attach the stand to the monitor base securely.
2. Adjust the angle of the monitor as needed for comfortable
   viewing.

How to adjust monitor height?

1. For models with an ergo arm stand, adjust the height using the
   arm mechanism.

Menus and Accessories

How to use the OSD menu?

1. Access the OSD menu using the 5-way controller.
2. Navigate through the menu options to customize display
   settings.

How to use the provided controller (Hotkey Puck
G2)?

1. Connect the Hotkey Puck G2 to the monitor.
2. Utilize the controller for quick access to functions and
   menus.

Input Source and Color Setting

How to switch the input sources?

1. Connect the PC video cable to switch input sources.

Is there any recommended color setting for a certain
scenario?

Choosing an appropriate color mode can enhance your viewing
experience based on the content.

Maintenance and Product Support

How to clean the monitor?

Refer to the care and cleaning instructions provided in the
manual to maintain your monitor properly.

FAQ

Q: How can I control multiple computers with one set of

keyboard and mouse?

A: You can use a KVM Switch to control two or
more video sources with one set of keyboard and mouse.

Q: Can I split my monitor screen to display images from two

sources simultaneously?

A: Yes, you can use PIP/PBP feature to split
the screen and show images from two sources at the same time.

Q: How can I preview an image with different color settings

simultaneously?

A: Utilize DualView feature to view the same
image with two different color settings side by side.

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LCD Monitor
User Manual
DesignVue Designer Monitor | PD Series
Colors You Can Trust

Copyright
Copyright © 2022 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. BenQ flicker- free technology maintains a stable backlight with a DC dimmer that eliminates the primary cause of monitor flicker, making it easier on the eyes. The performance of flicker-free may be affected by external factors such as poor cable quality, unstable power supply, signal interference, or poor grounding, and not limited to the above mentioned external factors. (Applicable for flicker-free models only.)
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate goal to achieve a low- carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ’s CSR Website at http://csr.BenQ.com/ for more details on BenQ’s environmental commitments and achievements.
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Product support
This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit the website for the latest version of this document and other product information. Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content
may vary by region/country.
· User manual and related document · Drivers and applications · (EU only) Dismantled information: Available on the user manual download page. This
document is provided based on Regulation (EU) 2019/2021 to repair or recycle your product. Always contact the local customer service for servicing within the warranty period. If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.
EPREL Registration Number: PD2706U: 1389779 PD2706UA: 1389781
3

Q&A index
Start with the topics that you are interested in.

Setup

How to set up the monitor and turn it on?

Safety precautions

6

How to assemble your monitor hardware (for models with stand)

19

How to assemble your monitor hardware (for models with ergo arm stand)

28

How to adjust monitor height?

Adjusting the monitor height

38

How to wall mount the monitor?

Using the monitor wall mounting kit (purchased separately)

41

Menus and accessories

How to use the OSD menu?

5-way controller and basic menu operations

43

Hotkey Puck G2 and its basic operations

47

Navigating the main menu

56

Can I set hot keys to frequently used functions or menus?

Customizing the hot keys

45

Customizing the Controller Keys on Hotkey Puck G2

48

How to use the provided controller (Hotkey Puck G2)?

Connect the Hotkey Puck G2 to the monitor.

23

Hotkey Puck G2 and its basic operations

47

Input source and color setting

How to switch the input sources?

Connect the PC video cable.

22

Signal Input

57

Is there any recommended color setting for certain scenario?

Choosing an appropriate color mode

49

What menu options are available to each color mode?

Available menu options to each Color Mode

63

How to watch HDR content?

Working with HDR technology

54

How to connect with a Mac product?

Working with a Mac series product

49

4

Useful tools to enhance efficiency

Can I control two computers with one set of keyboard and

mouse?

Working with two or more video sources with one set of keyboard and mouse (KVM Switch)

50

How to split screen my monitor to show images from two sources

at the same time?

Displaying two sources at the same time (PIP/PBP)

54

How to preview an image of different color settings simultane-

ously?

Working with two color settings on the same image (DualView)

55

Maintenance and product support

How to clean the monitor?

Care and cleaning

9

How to keep the monitor not in use for a long time?

How to detach the stand (for models with stand)

26

How to detach the stand (for models with ergo arm stand)

36

Care and cleaning

9

I need more support.

Product support

3

Servicing

9

5

Safety precautions
Power safety
Please follow these safety instructions for best performance, and long life for your monitor.

0-40°C 10-90% 0-3000m

-20-60°C 10-60% 0-12000m

· The AC plug isolates this equipment from the AC supply. · The power supply cord serves as a power disconnect device for pluggable equipment.
The socket outlet should be installed near the equipment and be easily accessible. · This product should be operated from the type of power indicated on the marked
label. If you are not sure of the type of power available, consult your dealer or local power company. · The Class I pluggable equipment Type A must be connected to protective earth. · An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must be used. · Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. · To avoid possible damage to the monitor, do not use it in a region where power supply is unstable. · Ensure that the power cord is connected to a grounded power outlet before turning on the monitor. · To avoid possible danger, observe the total electric load when using the monitor with a (multi- outlet) extension cord. · Always turn off the monitor before unplugging the power cord.
For Germany only: · (If the weight of the product is less than or equal to 3 kg) An approved power cord
greater or equal to H03VV-F, 3G, 0.75mm2 must be used. · (If the weight of the product is more than 3 kg) An approved power cord greater or
equal to H05VV-F or H05RR-F, 3G, 0.75mm2 must be used. · (If a remote control is provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. For models with adapter: · Use only the power adapter supplied with your LCD Monitor. Use of another type of power adapter will result in malfunction and/or danger. · Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not use the power adapter while it is inside a carrying case. · Connect the power adapter to a proper power source. · Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or exposed to excess moisture.

6

Installation
· Do not use your monitor under any of the following environmental conditions:
· Extremely high or low temperature, or in direct sunlight · Dusty places · Highly humid, exposed to rain, or close to water · Exposed to vibrations or impacts in places such as cars, buses, trains, and other rail
vehicles · Near heating appliances such as radiators, heaters, fuel stoves, and other heat-generating
items (including audio amplifiers) · An enclosed place (such as a closet or bookcase) without appropriate ventilation · An uneven or sloping surface · Exposed to chemical substances or smoke
· Carry the monitor carefully. · Do not place heavy loads on the monitor to avoid possible personal injury or damage
to the monitor. · Ensure that children do not hang or climb onto the monitor. · Keep all packing bags out of reach of children.
Operation
· To protect your eyesight, please refer to the user manual to set the optimal screen resolution and the viewing distance.
· To reduce eye fatigue, take a break on a regular basis while using the monitor. · Avoid taking either one of the following actions for a long time. Otherwise, burn marks
may occur.
· Play images that cannot occupy the screen entirely. · Place a still image on the screen.
· To avoid possible damage to the monitor, do not touch the monitor panel by finger tip, pen, or any other sharp objects.
· Excessively frequent plug and unplug of video connectors may cause damage to the monitor.
· This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance.
· To avoid possible electric shock, do not dissemble or repair the monitor. · If a bad smell or an abnormal sound appears to come from the monitor, contact your
nearest BenQ service center for assistance immediately.
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Caution
· The distance between you and the monitor should be 2.5 to 3 times the diagonal width of the screen.
· Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.
· Reduce your eye strain by focusing on objects far way. · Frequent blinking and eye exercise help keep your eyes from drying out.
Safety notice for remote control (applicable if a remote control is provided)
· Do not put the remote control in the direct heat, humidity, and avoid fire. · Do not drop the remote control. · Do not expose the remote control to water or moisture. Failure to do so could result in
malfunction. · Confirm there is no object between the remote control and the remote sensor of the
product. · When the remote control will not be used for an extended period, remove the batteries.
Battery safety notice (applicable if a remote control is provided)
The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following: · Always ensure that the batteries are inserted with the positive and negative terminals
in the correct direction as shown in the battery compartment. · Different types of batteries have different characteristics. Do not mix different types. · Do not mix old and new batteries. Mixing old and new batteries will shorten battery life
or cause chemical leaks from the old batteries. · When batteries fail to function, replace them immediately. · Chemicals which leak from batteries may cause skin irritation. If any chemical matter
seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the batteries as soon as possible. · Due to varying storage conditions, the battery life for the batteries included with your product may be shortened. Replace them within 3 months or as soon as you can after initial use. · There may be local restrictions on the disposal or recycling of batteries. Consult your local regulations or waste disposal provider.
If the supplied remote control contains a coin / button cell battery, pay attention to the following notice as well. · Do not ingest battery. Chemical Burn Hazard. · The remote control supplied with this product contains a coin / button cell battery. If
the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. · Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children. · If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
8

Care and cleaning
· Do not place the monitor face down on the floor or a desk surface directly. Otherwise, scratches on the panel surface may occur.
· The equipment is to be secured to the building structure before operation. · (For models that support wall or ceiling mounting)
· Install your monitor and monitor mounting kit on a wall with flat surface. · Ensure that the wall material and the standard wall mount bracket (purchased separately)
are stable enough to support the weight of the monitor. · Turn off the monitor and the power before disconnecting the cables from the LCD
monitor.
· Always unplug the product from the power outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
· Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat sources, or in a built-in installation unless proper ventilation is provided.
· Do not place heavy loads on the monitor to avoid possible personal injury or damage to the monitor.
· Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
· Refer to the product label for information on power rating, manufacture date, and identification markings.
Servicing
· Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
· Contact your place of purchase or visit the local website from Support.BenQ.com for more support.
Support.BenQ.com
General warranty information
Note that the monitor warranty may be void if any of the following conditions occurs: · Documents required for warranty services have been altered by unauthorized use or is
illegible. · The model number or production number on the product has been altered, deleted,
removed or made illegible. · Repairs, modifications, or alterations have been made by unauthorized service
organizations or persons. · Damage caused by improper storage of the monitor (including but not limited to force
majeure, direct exposure to sunlight, water, or fire). · Reception problems occurred due to external signals (such as antenna, Cable TV)
outside the monitor. · Defects caused by abuse or misuse of the monitor.
9

· Before using the monitor, it is the sole responsibility of the user to check whether the monitor is compatible with local technical standards if the user brings the monitor out of its intended sales area. Failure to do so may cause product breakdown and the user will have the pay the repairing costs.
· It is the sole responsibility of the user if problems (such as data loss and system failure) occurred due to non-factory provided software, parts, and/or non-original accessories.
· Please use the original accessories (e.g. power cable) only with the device to avoid possible dangers such as electric shock and fire.

Typographics

Icon / Symbol

Item Warning

Tip

Meaning
Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task.

Note

Supplementary information.

In this document, the steps needed to reach a menu may be shown in condensed form, for example: Menu > System > Information.

10

Table of Contents
Copyright …………………………………………………………………………………………………2
Product support ……………………………………………………………………………………….3
Q&A index ………………………………………………………………………………………………..4
Safety precautions ……………………………………………………………………………………6
Power safety ……………………………………………………………………………………………………… 6 Installation…………………………………………………………………………………………………………. 7 Operation …………………………………………………………………………………………………………… 7 Safety notice for remote control (applicable if a remote control is provided)………….. 8 Battery safety notice (applicable if a remote control is provided) ………………………….. 8 Care and cleaning ………………………………………………………………………………………………. 9 Servicing ……………………………………………………………………………………………………………. 9 General warranty information ……………………………………………………………………………… 9
Getting started ……………………………………………………………………………………….13
Getting to know your monitor ………………………………………………………………….16
Front view ………………………………………………………………………………………………………… 16 Back view…………………………………………………………………………………………………………. 16 Connections …………………………………………………………………………………………………….. 17
How to assemble your monitor hardware (for models with stand) …………….19
How to detach the stand (for models with stand) ……………………………………………….. 26
How to assemble your monitor hardware (for models with ergo arm stand) 28
How to detach the stand (for models with ergo arm stand) …………………………………. 36 Adjusting the monitor height ……………………………………………………………………………… 38 Rotating the monitor …………………………………………………………………………………………. 39 Viewing angle adjustment …………………………………………………………………………………. 40 Using the monitor wall mounting kit (purchased separately) ……………………………….. 41
How to adjust your monitor …………………………………………………………………….42
The control panel ……………………………………………………………………………………………… 42 5-way controller and basic menu operations ………………………………………………………. 43 Working with the hot keys …………………………………………………………………………………. 45 Hotkey Puck G2 and its basic operations …………………………………………………………… 47 Working with a Mac series product ……………………………………………………………………. 49 Adjusting Display Mode ……………………………………………………………………………………. 49 Choosing an appropriate color mode …………………………………………………………………. 49 Working with two or more video sources with one set of keyboard and mouse (KVM Switch) …………………………………………………………………………………………………………….. 50 Displaying two sources at the same time (PIP/PBP) …………………………………………… 54 Working with HDR technology……………………………………………………………………………. 54 Working with two color settings on the same image (DualView)………………………….. 55
Navigating the main menu ………………………………………………………………………56
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Display menu …………………………………………………………………………………………………….57 Color menu ……………………………………………………………………………………………………….59 KVM Switch menu ……………………………………………………………………………………………..64 Audio menu ………………………………………………………………………………………………………65 Custom Key menu ……………………………………………………………………………………………..66 System menu …………………………………………………………………………………………………….68
Troubleshooting …………………………………………………………………………………….72
Frequently asked questions (FAQ)……………………………………………………………………… 72 Need more help? ………………………………………………………………………………………………. 74
11/10/22 PD06U-EM-V0
12

Getting started
When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand (For models with stand)
Monitor Base (For models with stand)
Monitor Stand with C-clamp and Hex Key (For models with ergo arm stand)

Upper arm with VESA plate (For models with ergo arm stand) Back Cover Quick Start Guide
13

Quick Start Guide

Safety Instructions
Regulatory Statements
Power Cord (Supplied item may differ by model or region.) Video Cable: DP to DP Video Cable: HDMI Video Cable: USB-CTM
USB Cable Hotkey Puck G2

Safety Instructions SRteagteumlateonrtys

14

· Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
· Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
· Accessories and cables may be included or sold separately depending on the product supplied for your region.
Always keep the product and accessories out of reach of small children.
15

Getting to know your monitor

Front view

1

1

1. Speakers 2. Power LED indicator

2

Back view

3. USB-CTM port (for data transfer only)

3

4. USB 3.2 Gen 1 ports

4

(downstream; connecting to the USB devices)

5

5. Headphone jack

6

6. Power button

7

7. Control keys

8. USB 3.2 Gen 1 ports (downstream; connecting to the USB devices)

9. USB 3.2 Gen 1 port (upstream; connecting to the PC)

8 9 10 11 12 13 14 15 10. Hotkey Puck G2 socket 11. HDMI socket

12. DisplayPort socket

13. USB-CTM port (for video, data transfer and power delivery up to 90W)

14. Kensington lock slot

15. AC power input jack

· The USB data transmission speed varies according to you selection in USB-C Configuration on page 69.
· Above diagram may vary depending on the model. · Picture may differ from product supplied for your region.

16

Connections
The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 22 – 23.
USB peripherals Headphone/ Speakers
USB peripherals
PC / Notebook
17

Power delivery of USB-CTM ports on your monitor
With the power delivery function, your monitor helps supply power to the connected USB-CTM devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power.
PD2706U / PD2706UA

USB-CTM 90W (on the rear of the monitor)
5V / 3A 9V / 3A 12V / 3A 15V / 3A 20V / 4.5A

USB-CTM (on the right side of the monitor)
5V / 1.5A N/A N/A N/A N/A

· A connected device needs to be equipped with a USB-CTM connector that supports charging function via USB power delivery.
· The connected device can be charged via USB-CTM port even when the monitor is in power saving mode.()
· The USB power delivery is up to 90W. If the connected device requires more than the delivered power for operation or for boot up (when the battery is drained), use the original power adapter that came with the device.
· The information is based on the standard testing criteria and is provided for reference. The compatibility is not guaranteed as the user environments vary. If a separately purchased USB-CTM cable is used, make sure the cable is certified by USB-IF and is full-featured, with power delivery and video / audio / data transfer functions.
: Charging via USB-CTM in monitor power saving mode is available when the Power Awake function is enabled. Go to System > Power Awake and select ON.

18

How to assemble your monitor hardware (for models with stand)
· If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so.
· The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
Avoid finger pressure on the screen surface.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.
Open the box, so you can take out the box contents easily.

Take out the monitor base and stand. You need to remove the cushion and the foam wrap that protect the back of the monitor to access the stand arm.

1

1

2 3
3

19

Attach the monitor stand to the monitor base as illustrated.

Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back.

1 2

Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
Gently attempt to pull them back apart to check that they have properly engaged.

2 1

20

Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
You might want to adjust the monitor stand height. See Adjusting the monitor height on page 38 for more information.
You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. Your monitor is an edge-to-edge monitor and should be handled with care. Avoid finder pressure on the screen surface. Adjust the screen angle by placing your hands on the top and on the bottom of the monitor as illustrated. Excessive force on the display is prohibited.
21

2. Connect the PC video cable.
The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region.
1. Establish a video cable connection.
· Connect the plug of the HDMI cable to the HDMI port on the monitor. · Connect the plug of the DP cable to the monitor video socket. · Connect the plug of the supplied USB-CTM cable to the USB-CTM port on the monitor.

or

or

2. Connect the other end of the video cable to an appropriate port of a digital output source (e.g., a computer).
3. Tighten all finger screws to prevent the plugs from accidentally falling out during use.
(DP input only) After the monitor and the computer are powered on, if the image is not displayed, disconnect the DP cable. Connect the monitor to any video source other than DP first. Go to System > Advanced > DisplayPort on the OSD menu of the monitor and change the setting from 1.4 to 1.1. Once the setting is done, unplug the current video cable and re-connect the DP cable. To go to the OSD menu, see 5-way controller and basic menu operations on page 43.
3. Connect the headphone.
You may connect the headphones to the headphone jack.

22

4. Connect the USB devices.
1. Connect the USB cable between the PC and the monitor (via the upstream USB port). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. Note that this step is not required if the video source is from the USB-CTM inputs.
2. Connect USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between the connected USB devices and the upstream port.
3. If you tend to use KVM switch, see Working with two or more video sources with one set of keyboard and mouse (KVM Switch) on page 50 for appropriate connections and more information.
2

2

1

The USB-CTM port on the left or right side works as downstream port and connects with USB devices.
5. Connect the Hotkey Puck G2 to the monitor.
Connect the Hotkey Puck G2 to the mini USB port (exclusively for Hotkey Puck G2 connection) on the rear of the monitor. For more information on Hotkey Puck G2, see Hotkey Puck G2 and its basic operations on page 47.

23

6. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet.
7. Install the back cover.
Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor to install/remove the I/O cover easily. Align the back cover with the holes on the back of the monitor, and press both sides and the upper part of the cover against the holes to lock it into place as illustrated. Push the lower part of the back cover toward the monitor to secure it.
1
2
8. Organize the cables.
Route the cables via the cable clip.
9. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet and turn it on.
Picture may differ from product supplied for your region.
24

Turn on the monitor by pressing the power button on the monitor. Turn on the computer, too.
Available input icons vary by model. To extend the service life of the product, we recommend that you use your computer’s power management function.
25

How to detach the stand (for models with stand)
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable.
2. Remove the back cover.
Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor to install/remove the I/O cover easily.
Remove the back cover from its bottom as illustrated. Unplug all cables carefully.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.
3. Remove the monitor stand.
While pressing and holding the quick release button, detach the stand from the monitor.
If the monitor stand is removed for wall mounting, see Using the monitor wall mounting kit (purchased separately) on page 41 and the instruction manual of your wall mount bracket (purchased separately) for more information.

2 1

26

4. Remove the monitor base.
Release the thumbscrew on the bottom of the monitor base.

1 2

And then detach the base from the stand.

27

How to assemble your monitor hardware (for models with ergo arm stand)
· The ergo arm stand has been adjusted and tested to support the weight of the bundled monitor to provide smoothness and stability. To avoid possible personal injury or damage to the monitor, do not attach the ergo arm stand to other monitors.
· If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so.
· The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
Avoid finger pressure on the screen surface.
1. Check where to install the arm.
The desk should be placed on a flat even area and should be stable enough to hold the weight of the ergo arm stand and the monitor. The ergo arm stand works for clamp and grommet mounting to suit your need. Make sure there is enough room for height and articulation adjustments. Make sure the arm is fixed to a flat desk area without a grommet ring and a protrusion.

grommet ring
2. Check desk thickness.
Depending on the desk thickness, you can change the location of the screws that fix the C-clamp.

Up to 35 mm

Up to 60 mm

28

1. Use the provided Hex Key to half-release the screws that fix the C-clamp.

1
2. Lift the C-clamp up and detach it.

2 1

3. Release the screws completely so you can tighten them to the other set of screw holes.

1 2

29

4. Half-fix the screws to the other set of screw holes.
5. Attach the C-clamp to the screws.

2 1

6. Tighten the screws.

3. Decide the way to install the ergo arm.
A. Clamp mounting a. Attach the stand arm to the edge of the desk.

30

b. Turn the handle counterclockwise to fix it to the desk.
B. Grommet mounting a. Detach the C-clamp as instructed from step 1 to
step 2 in Check desk thickness. on page 28. b. Install the stand to a desired place. Make sure
there is no grommet ring as the stand needs to be fixed on a flat surface.
c. Attach the C-clamp to the stand and tighten the screws as instructed from step 5 to step 6 in Check desk thickness. on page 28.
d. Turn the handle counterclockwise to fix it to the desk.
31

5. Mount the monitor head.
Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded surface.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.

Attach the upper arm to the monitor as illustrated until it locks in place.

2

1

Align the upper arm with the monitor stand and place it properly without the metal part being seen.

32

Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. If the upper arm is attached properly in the previous step, you will be able to tighten the thumbscrew.
6. Connect and organize the cables.
Detach the cable management cover.

Connect and organize the cables properly. See Connect the PC video cable. on page 22 to Connect the power cable to the monitor. on page 24 for connections.
Remember to leave slack in cables (near the monitor) to prevent connectors from being pulled out inappropriately during monitor tilt or arm moves.

40 cm

33

Put the cable management cover back.
7. Install the I/O cover.
Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor to install/remove the I/O cover easily. Align the I/O cover with the holes on the back of the monitor, and press the sides and the bottom of the cover against the holes to lock it into place. Push from the bottom of the cover and check if the it has been installed properly.
You might want to adjust the monitor stand height. See Adjusting the monitor height on page 38 for more information.
34

You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. Your monitor is an edge-to-edge monitor and should be handled with care. Avoid finder pressure on the screen surface. Adjust the screen angle by placing your hands on the top and on the bottom of the monitor as illustrated. Excessive force on the display is prohibited.
8. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the monitor. Turn on the computer, too.
Available input icons vary by model. To extend the service life of the product, we recommend that you use your computer’s power management function.
35

How to detach the stand (for models with ergo arm stand)
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable.
2. Remove the back cover and unplug all cables.
Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor to install/remove the I/O cover easily. Remove the back cover from its bottom as illustrated.
Remove cable management cover. Unplug all cables carefully. Put the cable management cover back.

3. Detach the monitor.
Press the quick release button to release the monitor, and lift to detach the monitor.

2 1

36

4. Remove the ergo arm stand.
Release the screws to remove the upper arm and the ergo arm stand as illustrated.
If the monitor stand is removed for wall mounting, see Using the monitor wall mounting kit (purchased separately) on page 41 and the instruction manual of your wall mount bracket (purchased separately) for more information.

2 1

37

Adjusting the monitor height
To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height.
· Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
· If the monitor has been rotated to portrait mode and height adjustment is desired, you should be noted that the wide screen may keep the monitor from being lowered to its minimum height.
38

Rotating the monitor
1. Pivot the display.
Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting.
Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operating system for details.
2. Fully extend the monitor and tilt it.
Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor.
The monitor should be vertically extended to allow to rotate from landscape to portrait mode.
3. Rotate the monitor 90 degrees clockwise as illustrated.
90
To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated, do tilt and extend the monitor to the highest position before you start to rotate the display. You should also make sure there are no obstacles around the monitor and there is enough room for cables.
39

4. Adjust the monitor to the desired viewing angle.
Viewing angle adjustment
You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details.
40

Using the monitor wall mounting kit (purchased separately)
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully.
Precautions
· Install your monitor and monitor mounting kit on a wall with flat surface. · Ensure that the wall material and the standard wall mount bracket (purchased
separately) are stable enough to support the weight of the monitor. Refer to the product specifications on the website for weight information. · Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the monitor stand.
Lay the screen face down on a clean and well-padded surface. Detach the monitor stand as instructed. · How to detach the stand (for models with stand)
on page 26 · How to detach the stand (for models with ergo
arm stand) on page 36
Use a cross-pointed screwdriver to release the screws that fixing the back cover to the monitor.The use of a magnetic-head screwdriver is recommended to avoid of losing the screws.
In case you intend to use your monitor on the stand in the future, please keep the monitor base, monitor stand, and screws somewhere safe for future use.
2. Follow the instruction manuals of the wall mount bracket you purchased to complete the installation.
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.
41

How to adjust your monitor
The control panel
All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor

No.

Name

1. Power key

2. 5-way controller

3. Custom keys

12 3
Description Turns the power on or off. Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 43 for more information. Accesses the functions or menu items displayed on the screen, right next to each key. See Working with the hot keys on page 45 for more information.

42

5-way controller and basic menu operations
The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations.

Up

Left

Right

Down

OSD icon

5-way controller operation

Function

(When no menu has been activated)

N/A

Press the 5-way · (Without video cable connection) Activates the

controller

video source selection menu.

· (With video cable connection) Activates the hotkey menu.

(When the video source selection menu has been activated)

Move the 5-way controller to the desired direction

Switches to the desired input source. Available input icons vary by model.

(When the hotkey menu has been activated)

Move to the right Activates the main menu.

Move up

Adjusts brightness.

Move down

Adjusts contrast.

Move to the left Closes the hotkey menu.

(When the main menu has been activated)

Press

Confirms the selection.

Move to the right Move up Move down

· Enters sub menus. · Confirms the selection.
· Goes to the previous menu item. · For up / increase adjustment.
· Goes to the next menu item. · For down / decrease adjustment.

43

OSD icon

5-way controller operation

Function

Move to the left

· Returns to the previous menu. · Exits OSD menu.

All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings.

1

2

4

3

1. Press the 5-way controller. 2. The hot key menu is displayed. The top and down icons are designated for
particular functions. 3. Select (Menu) to access the main menu. 4. On the main menu, follow the on-screen icons on the bottom of the menu to make
adjustments or selection. See Navigating the main menu on page 56 for details on the menu options.
44

Working with the hot keys
The custom keys (located next to the 5-way controller) perform as hot keys to provide direct access to pre-defined functions. You can change the default setting and designate different functions for these keys.
Accessing the hot key functions
1. Press any of the custom keys on the rear of the monitor. 2. Press the key with the desired function repeatedly to cycle through available
options on the list.
Input
USB-C DisplayPort HDMI

1

2

OSD icon
1
2

Function
Switches to a list of Color Mode options by default. To change the default settings, see Customizing the hot keys on page 45. Switches to a list of Input (Signal Input) options by default. To change the default settings, see Customizing the hot keys on page 45.

Customizing the hot keys
1. Press the 5-way controller to bring up the hotkey menu.
2. Select (Menu) to access the main menu. 3. Go to Custom Key. 4. Select the custom key you want to change. It is either Custom Key 1 or Custom Key
2. 5. On the sub menu, select a category.

45

6. Under the category, check to select up to 3 items for quick access by this key.

Mode: sRGB

KVM Switch: OFF

Display Color 2 KVM Switch Audio Custom Key System

Custom Key 1 Custom Key 2 Controller Key 1, 2, 3 Rotation Key Controller Key Dial

Color Mode Input DualView KVM Switch Mute

sRGB Display P3 DCI-P3 Rec. 709 M-book CAD/CAM Animation Low Blue Light

Back

Move

Edit

Please check 2 or 3 items

· OSD = On Screen Display. The hot keys only operate while the main menu is not currently displaying. Hot key displays will disappear after a few seconds of no key activity.
· To unlock the OSD controls, press and hold any key for 10 seconds.

46

Hotkey Puck G2 and its basic operations
Apart from the control keys, Hotkey Puck G2 also provides a quick way to control and access the OSD menu.
· You need to connect the Hotkey Puck G2 to your monitor prior to use. Follow the instructions in Connect the Hotkey Puck G2 to the monitor. on page 23.
· Hotkey Puck G2 is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports.

1

2

6

3

5

4

No.

Name

Description

1

Dial key

(If no menu is displayed)

· Turn right or left to adjust Brightness by default. To change the default settings, press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, go to Custom Key > Controller Key Dial on the monitor.

· Press to bring up the main menu.

(On a menu) · Turn right to scroll down the menu. · Turn left to scroll up the menu. · Press to confirm the selection.

(If a control bar is displayed) · Turn right to increase the value. · Turn left to decrease the value.

2

Return key

· Returns to the previous menu.

· Exits OSD menu.

3

Controller Key 1 · Press to switch to M-book (Color Mode) by default.

· Press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, see Customizing the Controller Keys on Hotkey Puck G2 on page 48.

47

No.

Name

Description

4

Controller Key 2 · Press to switch to Display P3 (Color Mode).

· Press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, see Customizing the Controller Keys on Hotkey Puck G2 on page 48.

5

Controller Key 3 · Press to switch to Low Blue Light (Color Mode).

· Press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, see Customizing the Controller Keys on Hotkey Puck G2 on page 48.

6

Rotation Key · Press repeatedly to cycle through available settings.

· Press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, go to Custom Key > Rotation Key on the monitor.

Customizing the Controller Keys on Hotkey Puck G2
Keys on the Hotkey Puck G2 are designated for particular functions. You can change the default settings as desired. 1. Press the 5-way controller to bring up the hotkey menu.
2. Select (Menu) to access the main menu. 3. Go to Custom Key. 4. Select Controller Key 1, 2, 3. 5. On the sub menu, select a category. 6. Under the category, check to select up to 3 items for quick access by the Controller
Keys on Hotkey Puck G2. The numbers displayed by the chosen items refer to the Controller Keys that the options are assigned to.
Alternatively, press and hold a key on the Hotkey Puck G2 for 3 seconds to bring up the setup menu to change the default setting.

Controlling the display with Display Pilot
The Display Pilot software is provided as an alternative to control the display. Download and install from Support.BenQ.com (see Product support on page 3). The main functions include: · Control of the main functions / configurations of the monitor. · Setup of rotating the display with the monitor automatically (see page 39). · Additional tools to extend the monitor’s functionalities. For more information, visit Support.BenQ.com for Display Pilot manual.
To find out the supported operating systems, visit BenQ website.

48

Working with a Mac series product
You can connect your monitor to a Mac series product. Note the compatibility is up to the performance and specifications of the Mac chip on your Mac product and may be updated without prior notice. · When connecting your monitor to a Mac product, direct connection via Thunderbolt 3
or USB-CTM cable (if available on both Mac and the monitor) is recommended to ensure good image quality. See Connect the PC video cable. on page 22 for details. · To reduce the color difference, you are recommended to set the picture mode (color mode) of your monitor to M-book, Display P3, or DCI-P3 mode (if available). See Color Mode on page 59 for details. · If your monitor supports certain BenQ software, check the software webpage from www.BenQ.com to see if they work on your Mac product. If you have any inquiries about the compatibilities with Mac products, visit Support.BenQ.com and look for related topics from FAQ or Knowledge.

Adjusting Display Mode
To display images of aspect ratios other than your monitor aspect ratio and sizes other than your display size, you can adjust the display mode on the monitor.

1. Press the 5-way controller to bring up the hotkey menu, and select access the main menu.

(Menu) to

2. Go to Display > Display Mode.

3. Select an appropriate display mode. The setting will take effect immediately.

Choosing an appropriate color mode
Your monitor provides various color modes that are suitable for different types of images. See Color Mode on page 59 for all the available color modes. Go to Color > Color Mode for a desired color mode.
The computer’s color profile (ICC profile) may not best suit your monitor. If you want to make sure to obtain the accurate color matching representation, change the computer’s ICC profile to ensure the computer works better with the monitor. Visit Support.BenQ.com to access the ICC Profile Installation Guide under your monitor model for instructions. Alternatively, enable the ICCsync function from Display Pilot (page 48). Refer to the Display Pilot manual for details.

49

Working with two or more video sources with one set of keyboard and mouse (KVM Switch)
If you have two computer systems, you might find yourself busy going back and forth between several sets of keyboard and mouse to control each display separately. Now with the KVM feature and sufficient I/O ports on one monitor, you can work with one set of keyboard and mouse only. With appropriate connections, the display is switched to the available input while the keyboard and mouse control is switched as well.
Establishing KVM connections
1. Connect two video sources properly as instructed below or as indicated by the label near I/O ports on the rear of the monitor.
· USB-CTM connection · DisplayPort and USB (upstream) connections
Label near I/O ports

2. Connect a keyboard and a mouse to the USB ports on the monitor. Refer to the following illustration.

USB-CTM

DP

USB Upstream

If HDMI is used as the second source for KVM Switch, you need to manually change the setting from KVM Switch > USB > HDMI after cable connections.

3. After two sets of connections are made properly, the KVM Switch function is enabled automatically. You can find out the status from the OSD menus.

On the main menu, the KVM status is displayed.

On the Input hotkey menu, a KVM icon is displayed.

B-C B DisplayPort

DisplayPort HDMI None

KVM Switch: ON
If KVM is not working please check: 1. Cables are connected to both PC and monitor 2. Change Video Input selection in third column

Input

KVM

USB-C DisplayPort HDMI

1

2

50

Switching to different video sources
Once the KVM connections have been made properly, you can press the default hot keys to cycle through available KVM sources easily. The way to switch KVM may vary by the way the sources are connected. You are recommended to follow the instructions in different scenarios from page 52 to switch quickly.

Switch by the custom key 2 on the rear of the monitor
The custom key 2 is set to Input (Signal Input) by default. If KVM Switch is enabled, the Input hotkey menu will be marked with a KVM icon. Press the key repeatedly to cycle through available options.

Input

KVM

USB-C DisplayPort HDMI

1

2

The switch also works if you have set custom key 2 to KVM Switch. Switch of KVM sources by the KVM Switch hot key is required when you have two monitors and computers as described in Scenario C: Working with two computers and two monitors on page 53.

Switch by the rotation key on Hotkey Puck Gen 2
The rotation key is set to KVM Switch by default. Press the key repeatedly to cycle through available options.

KVM Switch USB-C USB DisplayPort

Switch from the Controller Keys on Hotkey Puck Gen 2
Customize Controller Key 1, 2, 3 to KVM Switch as instructed in Customizing the Controller Keys on Hotkey Puck G2 on page 48. If the KVM connections are properly established, you can press a Controller Key to switch to a desired KVM source.

51

Mode: sRGB
Display Color 2 KVM Switch Audio Custom Key System

Custom Key 1 Custom Key 2 Controller Key 1, 2, 3 Rotation Key Controller Key Dial

Color Mode Input KVM Switch DualView Mute

KVM Switch: ON

USB-C

1

USB

2

Back

Move

Edit

Switch from the KVM Switch menu
Go to KVM Switch to manually select a source.
Mode: sRGB

Display Color 2 KVM Switch Audio Custom Key System

USB-C USB DisplayPort

DisplayPort HDMI None

KVM Switch: ON
If it can’t use KVM, please check 1. Input Source is connected 2. Select the correct physical input source for USB

Back

Move

Confirm

Scenario A: Working with two computers and one monitor

USB-C in control

Switched to be DP in control

or

(USB-C)

(DP + USB upstream)

1. Establish cable connection to enable KVM function as instructed in Establishing KVM connections on page 50.
2. Go to System > Power Awake and make sure it is set to ON.

52

3. Press the custom key 2 (as the hot key for Input by default) or the rotation key on Hotkey Puck Gen 2 (as the hot key for KVM Switch by default) to switch.

Scenario B: Working in PBP mode
USB-C in control

Switched to be DP in control

(USB-C)

(DP + USB upstream)

1. Establish cable connection as instructed in Establishing KVM connections on page 50.
2. Go to System > Power Awake and make sure it is set to ON. 3. Enable PBP function from Display > PBP. Select sources properly as instructed in
Displaying two sources at the same time (PIP/PBP) on page 54. 4. Press the rotation key on Hotkey Puck Gen 2 (as the hot key for KVM Switch by
default) to switch.

Scenario C: Working with two computers and two monitors

USB-C in control

Switched to be DP in control

(USB upstream)

(USB-C)

or (DP)

(The KVM Switch hot key)
1. Establish cable connection as instructed in Establishing KVM connections on page 50.
2. Go to System > Power Awake and make sure it is set to ON. 3. Go to KVM Switch > USB > None. This is because two video inputs are displayed
simultaneously and require no switch. The None option will switch USB control only. 4. Press the rotation key on Hotkey Puck Gen 2 (as the hot key for KVM Switch by default) to switch. Instead of using the Hotkey Puck Gen 2, you can set one of the custom keys as the hot key for KVM Switch after cables are connected. See Customizing the hot keys on page 45 for more information.

53

Displaying two sources at the same time (PIP/PBP)
To display two input sources on the screen at the same time, you can go for Picture-in-Picture (PIP) or Picture-by-Picture (PBP) mode.

Video source selection in PIP/PBP mode
Your monitor scans for the available video sources in the following order: USB-CTM, DP, and HDMI, and displays the first available one. This video source will become the main or first source in PIP/PBP mode. You will need to decide the second source for PIP/PBP mode from the menu in Display > PIP > Sub or Display > PBP > Right. Menu options that are not available will become grayed out. The monitor keeps the setting of two input sources for future use until the setting is manually changed. Go to Display for more adjustments.

Working with HDR technology

The information regarding HDR-compatible devices and content in this document is most up-to-date at the time of publication. For the latest information, contact your device manufacturer and content provider.

To enable HDR function, you need to have a compatible player and content. 1. Make sure a FHD/4K HDR player is ready. Players with the following names and res-
olutions are supported. Note that the 4K content on a FHD monitor get resized and is displayed at 1920 x 1080.

Commonly used names for FHD/4K (may vary by manufacturer) Commonly used names for HDR10 (may vary by manufacturer)

FHD, 4K, 4K Ultra HD, UHD, UHD 4K, Ultra HD, 2160p HDR Premium, High Dynamic Range, HDR, Ultra HD Premium

2. Make sure HDR content is available. 3. Make sure the player and the monitor have been connected via an appropriate
cable:
· the provided HDMI / DP / DP to mini DP cable / USB-CTM cable / ThunderboltTM 3 cable (if available)
· an HDMI cable that is HDMI High Speed or HDMI Premium certified
· a DP / DP to mini DP cable that is DisplayPort compliance certified
· a certified USB-CTM cable with DisplayPort Alternate Mode capability

Enabling HDR function
If the instructions in Working with HDR technology on page 54 are followed and the input content is HDR-compatible, the OSD message HDR: On is displayed on the screen. This means your content player and the content are HDR-compatible and the HDR function is properly enabled. The monitor is following the ST2084 standard to process the HDR content. If the connection is complete and no OSD message is displayed, this means the content player and/or the content are not HDR-compatible. The monitor stays to the color mode recently chosen for non- HDR content.

54

Working with two color settings on the same image (DualView)
DualView helps improve your image editing efficiency by showing an image of two different color modes side-by-side. 1. Select one color mode from Color > Color Mode. 2. Go to Color > DualView. The screen is divided into two windows and the selected
color mode is applied to the left window. 3. A list of available color modes for the right window is displayed. Select one to apply
the setting.

Picture with the setting from Color > Color Mode.

Picture with the setting from Color > DualView.

55

Navigating the main menu
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the 5-way controller to bring up the hot key menu, and press (Menu) to access the main menu. See 5-way controller and basic menu operations on page 43 for details. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
The OSD menu languages may differ from the product supplied to your region, see Language on page 69 under System and OSD Settings for more details.
For more information on each menu, please refer to the following pages: · Display menu on page 57 · Color menu on page 59 · KVM Switch menu on page 64 · Audio menu on page 65 · Custom Key menu on page 66 · System menu on page 68
56

Display menu
Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

Mode: sRGB

KVM Switch: ON

Display Color 2 KVM Switch Audio Custom Key System

Signal Input PIP PBP
SWAP Display Mode

Left Right

USB-C DisplayPort HDMI

Back

Move

Confirm

1. Select (Menu) from the hot key menu.

2. Use or to select Display.

3. Select item.

to go to a sub menu, and then use

4. Use or to make adjustments, or use

5. To return to the previous menu, select .

6. To exit the menu, select .

or to select a menu to make selection.

Item

Function

Range

Signal Input Use this to change the input to that appropriate to your · USB-C

video cable connection type.

· DisplayPort

· HDMI

57

Item PIP
PBP SWAP Display Mode

Function Sets the PIP mode. Pictures from two independent video sources are displayed on the screen at the same time.

Range

The audio input is from the main source if the PIP mode is activated.

Not available when HDR function is enabled.

Main Sub

Determines the main video source.

· USB-C

Determines the second video source for PIP · DisplayPort

mode.

· HDMI

PIP Size Determines the size of the inset window in the PIP mode.

· Small · Medium · Large

PIP

Adjusts the position of the inset window in

Position the PIP mode.

· Top Right · Top Left · Bottom Right · Bottom Left

Sets the PBP mode to have two pictures displayed

· Left

side-by-side. Determines the video sources for the left and the right windows respectively.

· Right

Not available when HDR function is enabled.
Videos from the main and the second sources are swapped on the screen. This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion.

The options under Display Mode will be different depending on the input signal sources.

Depending on your selection of Color Mode, different Display Mode option is pre-set. Change the setting if needed.

Full

Ideal for 16:9 aspect images.

1: 1

Displays the input image in its native

resolution without scaling.

58

Color menu
Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

Mode: sRGB

KVM Switch: ON

Display

Color Mode

50

Color

DualView

2 KVM Switch

Brightness

Audio

Contrast

Custom Key

Sharpness

System

Color Temperature

Advanced

Back

Move

Confirm

1. Select (Menu) from the hot key menu.

2. Use or to select Color.

3. Select item.

to go to a sub menu, and then use

4. Use or to make adjustments, or use

5. To return to the previous menu, select .

6. To exit the menu, select .

or to select a menu to make selection.

Item Color Mode

Function

Select a color mode that best suits the type of images shown on the screen.

sRGB

For better color matching representation with the peripheral devices, such as printers, digital cameras, etc.

Display P3 For better color matching representation with Standard Display P3.

DCI-P3

For better color matching representation with Standard DCI-P3.

Rec. 709

For better color matching representation with Standard Rec. 709.

Range

59

Item

M-book CAD/CAM Animation Low Blue Light

Function

Range

Minimizes the visual differences between the monitor and the connected MacBook series product.

Enhances the contrast if a CAD/CAM software is used.

Enhances the contrast of the dark shades so you could work on the details easily when making an animation.

0 ~ 10

Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes.

ePaper Darkroom HDR

The value for each Low Blue Light mode indicates how much blue light is decreased compared with the Standard mode.

Multimedia For viewing multimedia files.

Web Surfing For web surfing.

Office

For office works or office environment.

Reading

For reading e-books or documents.

For reading e-books or documents in black and white with suitable on-screen brightness and clear texts.

For image editing and viewing in a post-processing environment with a dim light. This mode enhances the sharpness and clarity of shades and shows more details.

For better color matching representation with High Dynamic Range (HDR) technology.

DICOM

Not available when PIP / PBP mode is enabled.
Available only when the HDR content is detected.
For viewing DICOM images. It is recommended for displaying medical images.

User

DICOM as the abbreviation of Digital Imaging and Communications in Medicine is a standard for handling, storing, printing, and transmitting medical images.
Applies a combination of picture settings defined by users.

60

Item

Function

Range

DualView

Displays the preview of screen images under the selected modes. Once enabled, the screen will be divided into two windows; the left window demonstrates the image under the mode selected from Color Mode, while the right window presents the image under the mode specified here.
Not available when HDR function is enabled.

· OFF · sRGB · Display P3 · DCI-P3 · Rec. 709 · M-book · CAD/CAM · Animation · Low Blue
Light · ePaper · Darkroom · DICOM · User

Brightness Adjusts the balance between light and dark shades.

0 to 100

Contrast

Adjusts the degree of difference between darkness and lightness.

0 to 100

Sharpness

Adjusts the clarity and visibility of the edges of the subjects in 1 to 10 the image.

Color

6500K

Temperature

Allows video and still photographs to be viewed with natural coloring. This is the factory default color.

9300K

Applies a cool tint to the image and is factory pre-set to the PC industry standard white color.

5000K

Applies a warm tint to the image and is factory pre-set to the news print standard white color.

User Define

The blend of the Red, Green and Blue primary · R (0~100)

colors can be altered to change the color tint of the image. Go to the succeeding R (red), G

· G (0~100)

(green), and B (blue) menus to change the

· B (0~100)

settings.

Decreasing one or more of the colors will reduce their respective influence on the color tint of the image. (e.g. if you reduce the Blue level the image will gradually take on a yellowish tint. If you reduce Green, the image will become a magenta tint.)

Advanced Gamma

Adjusts the tone luminance.

· 1.8 · 2.0 · 2.2 · 2.4 · 2.6 · sRGB

61

Item

Function

Range

Color Gamut P3

For better color matching representation with Standard P3.

sRGB

Suitable for sRGB compatible peripherals.

Rec. 709

For better color matching representation with Standard Rec. 709.

Native

For better color matching representation with the native color gamut.

Hue

Adjusts the degree of how we perceive colors. · R (0~100)

· G (0~100)

· B (0~100)

· C (0~100)

· M (0~100)

· Y (0~100)

Saturation Adjusts the purity degree of colors.

· R (0~100) · G (0~100) · B (0~100) · C (0~100) · M (0~100) · Y (0~100)

Uniformity

If activated, this function compensates the variation in brightness across the display area so the whole display area looks uniform in brightness.

· ON · OFF

However, if high contract and brightness are desired, please turn off this function.

RGB Range

Determines the range of color scales. Select an · Auto

option that matches the RGB range setting on the connected device.

· Full

· Limited

Backlight Control (HDR only)

(Available only when the input is HDR-compatible.) Once enabled, the monitor may flicker when playing HDR content as the backlight changes dynamically with the content. This is a normal phenomenon. You can disable this function as desired.

· ON · OFF

Reset Color Resets the custom color settings to the factory · YES

defaults.

· NO

62

Available menu options to each Color Mode
Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out.
· V: all options are available for adjustment. · N/A: all options are not available for adjustment.

Color Mode
DCI-P3 Display P3
HDR sRGB Rec. 709 CAD/CAM Animation Low Blue Light ePaper Darkroom M-book DICOM User

Brightness
V V V V V V V
V
V V V V V

Contrast
N/A N/A
V N/A N/A
V N/A
V
V V V V V

Sharpness
V V V V V V V
V
V V V V V

Settings

Color Temperature

Gamma

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

V

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

V

N/A

N/A

N/A

V

V

Color Gamut
N/A N/A N/A N/A N/A N/A N/A
N/A
N/A N/A N/A N/A
V

Hue

Saturation

N/A

N/A

N/A

N/A

N/A

V

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

V

V

63

KVM Switch menu
Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

Mode: sRGB

KVM Switch: ON

Display Color 2 KVM Switch Audio Custom Key System

USB-C USB DisplayPort

DisplayPort HDMI None

If it can’t use KVM, please check 1. Input Source is connected 2. Select the correct physical input source for USB

Back

Move

Confirm

1. Select (Menu) from the hot key menu.

2. Use or to select KVM Switch.

3. Select item.

to go to a sub menu, and then use

4. Use or to make adjustments, or use

5. To return to the previous menu, select .

6. To exit the menu, select .

or to select a menu to make selection.

Item USB-C
USB

Function

Range

Switches the keyboard and mouse control over the input source / display connected to the USB-CTM port.

Switches the keyboard and mouse control over the ·DisplayPort

input source / display connected to the USB Upstream port. The video input that goes with this USB

· HDMI

Upstream port varies by connection. See Working with · None

two or more video sources with one set of keyboard

and mouse (KVM Switch) on page 50.

64

Audio menu
Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

Mode: sRGB

KVM Switch: ON

Display

Volume

30

Color

Mute

2 KVM Switch

Audio

Custom Key

System

Back

Move

Confirm

1. Select (Menu) from the hot key menu.

2. Use or to select Audio.

3. Select item.

to go to a sub menu, and then use

4. Use or to make adjustments, or use

5. To return to the previous menu, select .

6. To exit the menu, select .

or to select a menu to make selection.

Item Volume Mute

Function Adjusts the audio volume. Mutes the audio input.

Range
0 ~ 100 · ON · OFF

65

Custom Key menu
Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

Mode: sRGB

KVM Switch: ON

Display Color 2 KVM Switch Audio Custom Key System

Custom Key 1 Custom Key 2 Controller Key 1, 2, 3 Rotation Key Controller Key Dial

Color Mode Input DualView KVM Switch Mute

sRGB Display P3 DCI-P3 Rec. 709 M-book CAD/CAM Animation Low Blue Light

Back

Move

Edit

Please check 2 or 3 items

1. Select (Menu) from the hot key menu.

2. Use or to select Custom Key.

3. Select item.

to go to a sub menu, and then use

4. Use or to make adjustments, or use

5. To return to the previous menu, select .

6. To exit the menu, select .

or to select a menu to make selection.

Item

Function

Range

Custom Key Sets the function to be accessed by custom key 1.

1

Select a category first, and choose up to 3 options to

be accessed by this key.

Custom Key Sets the function to be accessed by custom key 2.

2

Select a category first, and choose up to 3 options to

be accessed by this key.

· Color Mode · Signal Input · DualView · KVM Switch · Mute

Controller Key 1, 2, 3

Sets the function to be accessed by controller key 1 / 2 / 3 on Hotkey Puck G2. See Hotkey Puck G2 and its basic operations on page 47 for the location of the keys. Select a category first, and choose up to 3 options to be accessed by these keys. The numbers displayed next to the selected items are the controller keys that the options are designated to.

· Color Mode · Signal Input · DualView · KVM Switch

66

Item Rotation Key
Controller Key Dial

Function

Range

Sets the function to be accessed by the Rotation key on Hotkey Puck G2. See Hotkey Puck G2 and its basic operations on page 47 for the location of the key. Select a category first, and choose up to 3 options to be accessed by this key.

· Color Mode · Signal Input · DualView · KVM Switch · Mute

Sets the function to be accessed by the Dial key on Hotkey Puck G2. See Hotkey Puck G2 and its basic operations on page 47 for the location of the key.

· Brightness · Contrast · Volume

67

System menu
Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

Mode: sRGB

KVM Switch: ON

Display Color 2 KVM Switch Audio Custom Key System

OSD Settings USB-C Configuration Power Awake Advanced System Setting Burn-in Cleaner Information Reset All

Language Display Time OSD Lock Resolution Notice

5 Sec. 10 Sec. 15 Sec. 20 Sec. 25 Sec. 30 Sec.

Back

Move

Confirm

1. Select (Menu) from the hot key menu.

2. Use or to select System.

3. Select item.

to go to a sub menu, and then use

4. Use or to make adjustments, or use

5. To return to the previous menu, select .

6. To exit the menu, select .

or to select a menu to make selection.

68

Item OSD Settings Language
Display Time OSD Lock

Function

Range

Sets the OSD menu language.
The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region.

· English · Français · Deutsch · Italiano · Español · Polski · Cesky · Magyar · Român · Nederlands · · Svenska · Português ·

· ·

· ·

Adjusts the display time of the OSD menu. · 5 sec. · 10 sec. · 15 sec. · 20 sec. · 25 sec. · 30 sec.

Prevents all the monitor settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled.

To unlock the OSD controls, press and hold any key for 10 seconds.

Resolution Notice

Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor.

· ON · OFF

USB-C

Sets the refresh rate of the input video via USB-CTM port.

Configuration The USB transmission speed changes accordingly due

to USB-CTM technology limitation.

USB 3.2 Gen Refresh rate: 3840 x 2160 @ 30Hz

1

USB transmission speed: 5 Gbps

USB 2.0

Refresh rate: 3840 x 2160 @ 60Hz USB transmission speed: 480 Mbps

69

Item

Function

Power Awake

By default, this function is disabled, and the USB ports are not supplied with power while the monitor is in standby mode. To keep supplying power to the USB ports in monitor’s standby mode, change the setting to ON.

Advanced

DDC/CI

Allows the monitor settings to be set through the software on the PC.

Range · ON · OFF
· ON · OFF

System Setting

DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.

Auto Power Sets the time to power off the monitor

Off

automatically in power saving mode.

· OFF · 10 min. · 20 min. · 30 min.

DisplayPort Selects an appropriate DP standard for · 1.1

data transmission.

· 1.4

OSD Key Bri.

Adjusts the brightness of the power key’s · ON

LED indicator.

· OFF

AMA

Improves the gray level response time of the LCD panel.

· OFF · High · Premium

Shows the current monitor property settings.

· Signal Input · Timing · Brightness · Contrast · Color Gamut · Pixel
Encoding · RGB Range

70

Item Burn-in Cleaner

Function Screen burn-in or image retention may be found on the screen if a still image is displayed for an extended period of time. Enable this function to help reduce the visible fixed lines or shades on the screen by showing several default patterns.

Range
· YES · NO

Information Reset All

Once enabled, to disable this function, press any of the control keys.

Screen burn-in occurs due to panel limitation and should not be considered as a manufacturing defect. To avoid screen burn-in, do not play a still image for an extended period of time in the first place. Use your computer’s power management function.

Displays the product information.

· Model Name · Version · Usage Time

Resets all mode, color and geometry settings to the factory default values.

· YES · NO

71

Troubleshooting
Frequently asked questions (FAQ)
Imaging
The image is blurred. Download Resolution file from the website (see Product support on page 3). Refer to “Adjusting the Screen Resolution”. And then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download Resolution file from the website (see Product support on page 3). Refer to “Adjusting the Screen Resolution”. Select the native resolution. Pixel errors can be seen. One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. · Clean the LCD screen. · Cycle power on-off. · These are pixels that are permanently on or off and is a natural defect that occurs in
LCD technology.
The image has a faulty coloration. It has a yellow, blue or pink appearance. Go to Color, Advanced, and Reset Color, and then choose YES to reset the color settings to the factory defaults. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
The image is distorted, flashes or flickers. Download Resolution file from the website (see Product support on page 3). Refer to “Adjusting the Screen Resolution”. And then select the correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 58 for details.
The image is displaced in one direction. Download Resolution file from the website (see Product support on page 3). Refer to “Adjusting the Screen Resolution”. And then select the correct resolution, refresh rate and make adjustments based on these instructions.
72

Faint shadow from the static image displayed is visible on the screen. · Activate the power management function to let your computer and monitor go into a
low power “sleep” mode when not actively in use. · Use a screensaver to prevent the occurrence of image retention.
Power LED indicator
The LED indicator is white or orange. · If the LED lights up in solid white, the monitor is powered on. · If the LED is illuminated in white and there is a message Out of Range on the screen,
this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Download Resolution file from the website (see Product support on page 3). Refer to “Adjusting the Screen Resolution”. And then select the correct resolution, refresh rate and make adjustments based on these instructions. · If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. · If the LED is off, check the power supply mains socket, the external power supply and the mains switch.
OSD controls
The OSD controls are inaccessible. To unlock the OSD controls when it is preset to be locked, press and hold any key for 10 seconds.
OSD messages
A message Out of Range on the screen during computer boot up process. If there is a message Out of Range on the screen during computer boot up process, this means computer compatibility caused by operating system or graphic card. The system will adjust the refresh rate automatically. Just wait until the operating system is launched.
Audio
No sound can be heard from the connected external speakers. · Remove your headphone (if the headphone is connected to the monitor). · Check whether the headphone jack is properly connected. · If the external speakers are USB- powered, check whether the USB connection is OK. · Increase the volume (volume may be muted or too low) on the external speakers.
73

KVM Switch
No response after switching to a KVM source. Check the cable connections and menu settings in the following order. · Make sure the cables are properly connected and the KVM Switch function is
enabled. See Establishing KVM connections on page 50 for more information. · The monitor remembers the KVM pairing setting before it was turned off and may not
recognize the new cable connections immediately if changed. You can check if the correct input source has been selected for the KVM source from KVM Switch

USB, depending on the KVM source you are switching to. · Press the rotation key on Hotkey Puck Gen 2 (as the hot key for KVM Switch by default). · If you don’t have a hot key for KVM Switch and the computer of the KVM source you are switching to is in Sleep mode, switch the input to the sleeping computer, and re-connect your keyboard or mouse manually to the sleeping computer to wake it up. (Windows only) If it does not work, try to press the power button to wake the computer up. The input was switched to the other source. However, there is no image or cursor displayed. If you go for Scenario A: Working with two computers and one monitor and Scenario B: Working in PBP mode on page 53, check if None has been selected from KVM > USB. If so, the screen does not display anything from the second source as there is none. You cannot control the current display either as the keyboard and mouse control has been switched away. In this case, select a video input manually from Display > Signal Input.
USB-CTM connection (models with USB-CTM ports)
No video or audio output from the laptop with USB-CTM connection. Check the cable connections and menu settings in the following order. · Check if the USB-CTM cable has been connected to the monitor and the laptop
properly. See Connect the PC video cable. on page 22 for more information. · Check if the input source has been selected to USB-C on Display > Signal Input.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.
74

References

• Support | BenQ US
• LCD Monitors, Projectors, Speakers and Lighting | BenQ US
• Display Pilot | BenQ Monitor Software | BenQ US

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