Godrej ACE Pro 5 CCTV Camera User Guide

Godrej ACE Pro 5 CCTV Camera

Product Specifications

• Image sensor: 1/2.8 CMOS Sensor
• Camera resolution: 2880 x 1620
• Lens: 3.6 mm
• IR LED: 6 IR LED’s
• IR distance: 10 m
• Viewing angle: 100 degrees
• Audio Input/Output: Built-in Microphone and Speaker
• Wireless transmission support: 2.4Ghz IEEE802.11b/g/n
• Local storage for recording: Supports up to 256GB micro SD card(SD card not included)
• Smart Alarm support: Motion detection, Humanoid detection, Motion detection for marked areas
• Power supply: Type C (DC 5V/1A) Power adapter included in the package
• Housing type: Plastic
• Working Temperature: 0 to 50 degrees Celsius
• Storage Temperature: -20 degrees to +60 degrees Celsius
• Net Weight: 187 g
• Gross weight: 344 g

Safety Instructions

• Always use BIS certified Godrej supplied 5V/1Apower adapter only
• Only use a Class 10 and above micro-SD card
• While inserting/removing the memory card, ensure the camera is in power OFF condition
• Always recycle your product in an environment-friendly way
• Connect your camera to a 2.4GHz router-network only
• Place-install your camera on a steady or firm base surface
• Switch off the camera if not in use
• Godrej ACE camera is for Indoor use only

Don’t’s

• In case of dust accumulation on lens protection glass, use a dry cloth to clean the surface
• Do not install a camera in front of a wall-mount fan
• Do not install a camera in an external environment
• Do not rotate PT camera joints manually. Always use the mobile app to adjust camera angles
• Do not install a camera in front of a bright light

Name and Functions of Each Part

Package Contents

Features and Functions

• 2880 x 1620 pixels Wi-Fi Pan Tilt camera
• Pan tilt function: 350 degrees / Tilt: 90 degrees
• Built-in Mic & Speaker for 2 way communication
• IR LED Night Vision up to 10 m
• Supports up to 256GB micro SD card
• Smart Motion Detection with Humanoid detection, auto recording, notification alert, and Customised voice alert configuration
• Smart Motion Tracking
• Godrej ACE app Play Store and Apple Store
• Compatibility with Alexa

Note: The company reserves the right to make changes in the specification of products without notice

Product Specifications

• Image sensor: 1/2.8” CMOS Sensor

• Camera resolution: 2880 x 1620

• Lens: 3.6 mm

• IR LED: 6 IR LED’s

• IR distance: 10 m

• Viewing angle: 100⁰

• Audio Input/Output: Built-in Microphone and Speaker

• Wireless transmission support: 2.4Ghz

• Wireless standard: IEEE802.11b/g/n

• Local storage for recording: Supports up to 256GB micro SD card
  (Note: SD card is not provided with the Product)

• Smart Alarm support: Motion detection, Humanoid detection, and Motion detection for marked areas.

• Power supply: Type C ( DC 5V/1A) Power adapter is part of the package

• Housing type: Plastic

• Working Temperature: 0 to 50 Degrees

• Storage Temperature: -20 degrees to +60Degrees

• Net Weight: 187 g

• Gross weight: 344 g

System Requirements

• Compatible with Wi-Fi IEEE 802.11b/g/n standard
• This Wi-Fi camera supports 2.4GHz routers only
• In the case of dual-band routers, check the FAQs in the app/on the website for detailed instructions on setting up the camera with dual band routers
• At least 2Mbps of dedicated bandwidth is required for each camera
• Ensure mobile is connected to Wi-Fi router which has internet
• While adding the camera, the mobile used for adding the camera has to be connected to the same Wi-Fi to which the camera needs to be connected
• Godrej ACE App is required to use the camera

Mounting

• Before mounting, add the camera to your account in the mobile app
• Remove the stickers on your Ace Pro Cam’s lens and on the back of the camera.
• They’re only there for protection during shipping and installation.
• Make sure the location you’ve picked is close enough to a power outlet and is in the range of the router. Try holding the camera where you want it with the power cable and adapter plugged in. Check the live-in from the camera in the
• Mobile app to adjust the camera’s view.

Note : If you plan to mount the camera on something or at a height, make sure you are mounting it firmly to avoid the camera from toppling and getting damaged or causing any injuries

Godrej Ace Pro & Website
To set up your cameras, download the Godrej ACE application and sign up. The app will guide you through the rest. You can view the camera feed using the Godrej ACE Mobile application or by logging into Godrej ACE CMS via your Windows desktop.

Warranty

A 1-year warranty is provided from the date of purchase. To avail of the warranty, please call our customer care number: 1800-209-5511 and produce the invoice details.

Note

• We advise buying our products from authorized sellers. Warranty will be void and service will not be provided for products purchased through unauthorized sellers.
• Customers shall adhere to all safety norms while installing and operating the product. The company shall not be liable for any damage, personal injury or death caused to the customer or any third party due to the negligence on the part of the customer or such third party, committed by way of improper installation, usage, or handling of the product, which is not by the instructions provided by the company.

Not covered in warranty

• Any damage resulting from mishandling or improper usage or lack of maintenance. Gas leakage, fire, burglary, accident, dropping, excessive shock, acts of nature, loss of components or accessories, replacement/ repair by anyone other than authorized personnel, consumable parts like lights, batteries, plastic parts, and accessories.
• Under any circumstances, the company will not be liable for any damage caused due to power fluctuations/surges, excessive power supply voltage, or improper earthing.

Disclaimer

Since the product is IP-based CCTV equipment, the use of the product shall be wholly at your own risk. Godrej & Boyce Mfg Co Ltd will take all reasonable security practices to prevent unauthorized access, damage, misuse, or modification of the data stored in the servers in India. Godrej & Boyce Mfg Co

Ltd shall not take any responsibility for the abnormal operation, privacy leakage, or other damages resulting from cyber-attacks, hacker attacks, virus attacks, or other internet security risks. However, Godrej & Boyce Mfg Co Ltd will provide timely technical support if required and asked for. In no event will Godrej & Boyce

• Mfg Co Ltd, its directors officers, employees or agents are liable to you for any consequential, incidental or indirect damages, including among others, damages for loss of business profits, business interruption or loss, damage possibility of such damages.
• Godrej & Boyce Mfg Co Ltd disclaims all liabilities connected with and damages arising out of situations wherein the suggested default Passwords or
• Usernames of all devices like Wi-Fi routers to which the camera is connected,
• Camera default passwords etc, are not changed from their factory default values.
• Godrej & Boyce Mfg Co Ltd disclaims camera functionality when Android or iOS upgrade their versions. Customers need to upgrade or buy new camera hardware for availing new features of Android / iOS. Under no circumstances
• Godrej & Boyce Mg Co Ltd will replace the camera.
• Under no circumstances Godrej will take the onus to retrieve camera video recordings on the cloud or an SD card. Godrej disclaims the onus to retrieve cloud or card recordings.

Important Instructions

• It is advised to power off the camera when not in use to ensure complete privacy. Godrej & Boyce will not be responsible for any unintended recording captured if the camera is powered on.

• All passwords associated directly and indirectly with the functioning of the Wi-Fi Camera system like Wi-Fi router passwords,
  Mobile Phone passwords, Godrej ACE app account passwords, etc must be changed regularly and kept private.

• Do not share your Godrej ACE app account password with anyone.

INFORMATION ON E-WASTE HANDLING AND MANAGEMENT

Dear Customer,
The Ministry of Environment and Forests has published The E-waste (Management and Handling) Rules 2010 which comes in e ect from 1st May 2012.
E-waste is defined as any electrical or electronic component of products in whole or in part, or rejected from their manufacturing or repair process which are intended to be discarded.

These rules apply to every producer; consumer or bulk consumer involved in the manufacture, sale, purchase, and processing of electrical and electronic equipment or components as specified in Schedule 1 (please refer to our website www.godrej.com under the Green Think’ sec of Godrej Security Solutions Division Page for more details).

Under these rules, specific roles and responsibilities are defined for producers, consumers, and recycles handling and managing e-waste. E-waste is to be managed in an environmentally sound manner which means, taking steps to ensure that health and the environment are protected from adverse effects of hazardous substances contained in such wastes.

Rule 6 of the E-waste (Management and Handling) Rules 2010 states that bulk consumers of electrical and electronic equipment shall be responsible for recycling of the e-waste generated by them. Bulk consumer means bulk users of electronic and electrical equipment such as Central Government or State Government

Departments, public sector undertakings, banks, educational institutions, multinational organizations, and international agencies, private companies that are contenders have to he sure to try the waste generated yes Ati, channelized to authorized collection centers or taken back by the producers. They shall maintain records of e-waste generated by them in Form 2 and make such records available for scrutiny by the State Pollution Control or the Pollution Control Committee concerned.

All consumers of electrical and electronic equipment irrespective of their status as bulk consumers or not, shall ensure that e-waste generated by them is channelized to authorized collection centers (s) registered dismantler(s), or recycler(s) or is returned to the pick-up/take back services provided by the producers. Please refer to our website www.godrej.com under the Green Think’ sec of Godrej SecuritySolutions Division Page for more details).

All our products intended to be recycled under the category of e-waste (as defined above) carry a label or stamp of the WEEE symbol (A wheelie bin with a cross), which states that it falls under the hazardous waste category and is not to be disposed of along with normal garbage.
We seek your support in ensuring environmentally sound management of e-waste and aid us in sustaining our earth’s natural resources and maintaining the green cover intact for the benefit of our future generations.

Record of Purchase

Please fill in your details below for future reference:

• Date of Purchase:
• Product Model:
• Name & Address of Distributor/Dealer:
• Distributor Phone Number: –

FOR SAFETY, PLEASE READ THIS MANUAL BEFORE USE.

• Godrej & Boyce Mfg. Co. Ltd., Godrej Security Solutions
• Regd. Office: Plant No. 17, Pirojshanagar, Vikhroli, Mumbai – 400079
• Toll Free No.: 1800 209 9955 (Sales & Service)
• Whatsapp: +91 9321665511 (Service)
• Email: secure@godrej.com (Sales), secare@godrej.com (Service)
• To learn more about our product and services please visit: www.godrej.com/godrej-security-solutions
• Follow us: www.facebook.com/GodrejSecure | www.twitter.com/godrejsecure
• Because of the Godrej policy of continuous development and improvement, the dimensions and specifications may be changed without prior notice or obligation. The colors of the product in the leaflet may not match the actual colors due to printing limitations.
• ISO 9001: 2015, ISO 14001:2015, ISO 45001:2018
• Products Marketed and Serviced by Godrej and Boyce Mfg. Co. Ltd.

FAQ

Frequently Asked Questions

• Q: Can I use any power adapter with the camera?
  • A: No, always use the BIS-certified Godrej-supplied 5V/1A power adapter for this camera to ensure proper functioning and safety.
• Q: What type of micro-SD card should I use with the camera?
  • A: Use only Class 10 and above micro-SD cards for optimal performance and compatibility with this camera.
• Q: Can I install the camera outdoors?
  • A: No, the Godrej ACE camera is designed for indoor use only. Do not install it in external environments.
• Q: How do I adjust the camera angles?
  • A: Do not rotate PT camera joints manually. Always use the mobile app to adjust camera angles for proper positioning.
• Q: Is the camera compatible with dual-band routers?
  • A: The camera supports 2.4GHz routers only. For detailed instructions on setting up with dual-band routers, refer to the FAQ’s in the app or on the website.

References

• Welcome to the World of Godrej
• Godrej Security Solutions|Godrej & Boyce

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