Godrej ACE PRO 4G Dual Lens 4MP Pan Camera User Manual

May 15, 2024
Godrej

Godrej ACE PRO 4G Dual Lens 4MP Pan Camera

Safety Instructions

Do’s

  • Only use a Class 10 and above micro-SD card
  • While inserting/removing the memory card, ensure the camera is in power OFF condition on
  • Always recycle your product in an environment-friendly way
  • Always use a Micro 4G SIM to make the camera online.
  • Godrej ACE Pro 4G Dual Lens support all 4G SIM in India
  • Place-install your camera on a steady or firm base surface
  • Switch off the camera if not in use
  • Godrej Dual Lens Camera can be used in indoor as well as outdoor environments

Don’t’s

  • In case dust accumulates on on lens protect on glass, use a dry cloth to clean the surface
  • Do not rotate PT camera joints manually. Always use the mobile app to adjust camera angles
  • Do not install a camera in front of a bright light
  • Do not install the camera upside down

Package Content

Know your Product

Button Opera ons

Press the reset button and hold for 10-15 seconds in the power-on state: Reset

Features & Functions

  • 4MP Pan/ Tilt Smart ACE Pro 4G Dual Lens
  • Horizontal rotation of 263 degrees, vertical rotation of 105 degrees
  • Built-in high-sensitivity Mic and Speaker, Support two-way audio
  • With white light and infrared light, Supports 2 Night Vision modes:
  • B/W mode,
  • Full-color mode
  • Supports Human Detection – The device can turn on a white light when someone is spotted in the monitoring area. The real-time alarm push information is sent on the Godrej ACE mobile app
  • Motion Tracking – When a human figure is detected camera will start tracking automatically
  • Provision of lens-based zooming via mobile app
  • Built-in Siren – Siren will be triggered when human movement is detected. The sound/voice of the siren can be customized
  • Unique All-Time-Color vision
  • Supports Micro SD Card Up to 256GB (Micro SD card is not part of the package)
  • 4G connection – Scan the Q code to easily connect the camera
  • Supports Monitoring – PC Client to view via Godrej ACE CMS/Mobile client via Godrej ACE app
  • IP66 Waterproof Rating – 4000 Lightning Protection
  • Note: The company reserves the right to change the features/specifications of the product without notice.

Product Specifications

Godrej-ACE-PRO-4G-Dual-Lens-4MP-Pan-Camera-fig-11

Software Installation

  • A] APP Download and Installation
    • Users can search for “Godrej ACE” on the App Store or Google Play.
    • You can also install the App by scanning the QR code.
    • Note: The app requires iOS version 9.0 or Android version 5.0 or above.
  • B] Account Login
    • Account login: On the login interface, enter the account/ phone number/ email, and the corresponding password, and click Confirm” button to log in.
  • C] 4G SIM Card Installation
    • When the device is powered off, insert a 4G card that can access the Internet into the device.Godrej-ACE-PRO-4G-Dual-Lens-4MP-Pan-Camera-fig-6Godrej-ACE-PRO-4G-Dual-Lens-4MP-Pan-Camera-fig-7
  • Connect the device to the power supply. Wait for the successful connection voice prompt.
  • Scan the QR code on the device.Godrej-ACE-PRO-4G-Dual-Lens-4MP-Pan-Camera-fig-8
  • In the search device interface, click “Add”
  • After setting the name & password for the device, it will be added successfully.
  • When the QR code scanning fails (or the scan code is unsuccessful)Godrej-ACE-PRO-4G-Dual-Lens-4MP-Pan-Camera-fig-9
  1. Select “Add by ID/IP” under “Other Adding Methods”
  2. Enter the device ID and password. Click Finish on the upper right corner to add successfully.

Mounting

  • Camera installation – For a smooth camera installation process, refer to our camera screw mount guide to accurately position the holes on your wall.
  • When working with cement walls, utilize our sturdy plastic plugs to securely fasten the camera in place.

Note:

  • It is crucial to avoid installing the camera in areas with turbulent airflow. Examples include air conditioner outlets, equipment heat dissipation ports, fan sides, or near curtains.
  • Additionally, please refrain from placing the camera directly in front of glass or mirrors.
  • The height of the camera installation should be 2.5M-3M.
  • Mounting using the provided mounting screws is recommended, the hoop is for additional support.

Godrej ACE Pro App and Website

  • To set up your cameras, download the Godrej ACE application and sign up.
  • The app will guide you through the rest. You can view the camera feed using the Godrej ACE Mobile application or by logging into Godrej ACE CMS via your Windows desktop.

Warranty

  • To avail of the warranty, please call our customer care number: 1800-209-5511 and produce the invoice details.

Note

  • We advise buying our products from authorized sellers. Warranty will be void and service will not be provided for products purchased through unauthorized sellers.
  • Customers shall adhere to all safety norms while installing and operating the product. The company shall not be liable for any damage, personal injury or death caused to the customer or any third party due to the negligence on the part of the customer or such third party, committed by way of improper installation, usage, or handling of the product, which is not under the instructions provided by the company.

Not covered in warranty

  • Any damage resulting from mishandling improper usage or lack of maintenance. Gas leakage, fire, burglary, accident, dropping, excessive shock, acts of nature, loss of components or accessories, replacement/ repair by anyone other than authorized personnel, consumable parts like lights, batteries, plastic parts, and accessories.
  • Under any circumstances, the company will not be liable for any damage caused due to power fluctuations/surges, excessive power supply voltage, or improper earthing.

Disclaimer

  • Since the product is IP-based CCTV equipment, the use of the product shall be wholly at your own risk. Godrej & Boyce Mfg Co Ltd will take all reasonable security practices to prevent unauthorized access, damage, misuse, or modification of the data stored in the servers in India. Godrej & Boyce Mfg Co Ltd shall not take any responsibility for the abnormal operation, privacy leakage, or other damages resulting from cyber-attacks, hacker attacks, virus attacks, or other internet security risks. However, Godrej & Boyce Mtg Co Ltd will provide timely technical support if required and asked for. In no event will Godrej & Boyce Mfg Co Ltd, its directors officers, employees, or agents be liable to you for any consequential, incidental, or stores, business, Territo gross, chena comes on, remove y ostinato or documentation, in connection with the use of this product, even if Godrej & Boyce Mfg Co Ltd has been advised of the possibility of such damages.
  • Godrej & Boyce Mfg Co Ltd disclaims all liabilities connected with and damages arising out of situations wherein the suggested default Passwords or Usernames of all devices like Wi-Fi routers to which the camera is connected,
  • Camera default passwords etc, are not changed from their factory default values.
  • Godrej & Boyce Mfg Co Ltd disclaims camera functionality when Android or iOS upgrade their versions. Customers need to upgrade or buy new camera hardware to avail of new features of Android / iOS.
  • Under no circumstances Godrej & Boyce Mfg Co Ltd will replace the camera.
  • Under no circumstances Godrej will take the onus to retrieve camera video recordings on the cloud or on an SD card. Godrej disclaims the onus to retrieve cloud or SD card recordings.

Important Instructions

  • It is advised to power off the camera when not in use to ensure complete privacy. Godrej & Boyce will not be responsible for any unintended recording captured if the camera is powered on.
  • All passwords associated directly and indirectly with the functioning of the Wi-Fi Camera system like Wi-Fi router passwords, Mobile Phone passwords, Godrej ACE app account passwords, etc must be changed regularly and kept private.
  • Do not share your Godrej ACE app account password with anyone.

INFORMATION ON E-WASTE HANDLING AND MANAGEMENT Dear Customer,

  • The Ministry of Environment and Forests has published the E-waste (Management and Handling)Rules 2010, which comes into effect from 1st May 2012. E-waste is defined as any electrical or electronic component of products in whole or in part or rejected from their manufacturing or repair process, which are intended to be discarded. These rules apply to every producer, consumer, or bulk consumer involved in the manufacture, sale, purchase and processing of electrical and electronic equipment or components as specified in Schedule 1 (please refer to our website www.godrej.com in the ‘Good & Green’ section of CSR module for more producers, consumers led reciters ending end manaties e-defined for E-waste is to be managed in an environmentally sound manner, which means taking steps to ensure that health and environment are protected from adverse effects of hazardous substance contained in such wastes. Rule 6 of the E-waste (Management and Handling) Rules 2010 states that bulk consumers of electrical and electronic equipment shall be responsible for recycling the e-waste generated by them. Bulk consumer means bulk users of electronic and electrical equipment such as Central Government or sque tro intuitions, mutiny nab if section, enta inter-nation 134 ces, Comateces Act, 956. The consumers have to ensure the Act, that the e-waste generated by them is channelized to authorized collection centers or taken back by the producers. They shall maintain records of e- wastegenerated by them in Form 2 and make such records available for scrutiny by the State Pollution Control or the Pollution Control Committee concerned.
  • All consumers of electrical and electronic equipment, irrespective of their status as bulk consumers or not, shall ensure that e-waste generated by them is channelized to authorized collection Centre(s) or registered dismantler(s), or the recycler(s) or is returned to the pick-up/take back services provided by the producers. (Please refer to our website www.godrej.com in the ‘Good & Green’ section of the CSR module for more details). sustaining our earth’s natural resources and maintaining the earth’s gree

Record of Purchase

  • Please fill in your details below for future reference: —————————
  • Date of Purchase: ——————-
  • Product Model: —————————-
  • Name & Address of Distributor/Dealer:————————–
  • Distributor Phone Number: ———————————–
  • FOR SAFETY, PLEASE READ THIS MANUAL BEFORE USE.
  • Toll Free: 1800 209 9955 (Sales & Service)
  • +91 9321665511 (Service)
  • Email: secure@godrej.com (Sales),
  • secare@godrej.com (Service)
  • www.godrejsecure.com
  • Follow us: GodrejSecure godrejsecure
  • GSS/B2C/IMC/ACE PRO 4G DUAL LENS USER MANUAL/SEPT-2023/V1

Documents / Resources

| Godrej ACE PRO 4G Dual Lens 4MP Pan Camera [pdf] User Manual
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