ASUS VA24DQF 24 Class Full HD LCD Monitor User Guide

ASUS VA24DQF 24 Class Full HD LCD Monitor

Product Information

Specifications:

• Model: VA24DQF / VA27DQF
• Type: LCD Monitor
• Energy Star Compliant: Yes
• Compliance: FCC Part 15
• Energy Efficiency: ENERGY STAR
• Third-Party Certification: ISO 14024

Product Usage Instructions

Safety Information:
Dispose of the product and its components responsibly according to local regulations. Avoid placing in municipal waste.

Care & Cleaning:
Monitor may exhibit normal symptoms. Follow the provided conventions for warnings and information.

Where to Find More Information:

1. Visit ASUS websites for updated product information: http://www.asus.com
2. Check optional documentation included in the product package for additional information.
3. Learn about Flicker technology at https://www.asus.com/Microsite/display/eye_care_technology/

Takeback Services:
ASUS offers recycling and takeback programs to promote environmental protection. Visit http://csr.asus.com/english/Takeback.htm for recycling information.

FAQ:

• Q: Is Energy Star supported on all operating systems?
  A: Energy Star is not supported on FreeDOS and Linux-based operating systems.

• Q: What does the crossed out wheeled bin symbol mean?
  A: The symbol indicates that the product should not be disposed of in municipal waste. Check local regulations for proper disposal methods.

Copyright © 2023 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”). Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

Notices

Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and
• This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

ENERGY STAR complied product
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.

All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity. To wake your computer, click the mouse or press any key on the keyboard. Please visit http://www.energystar.gov/powermanagement for detail information on power management and its benefits to the environment. In addition, please visit http://www.energystar.gov for detail information on the ENERGY STAR joint program.

NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating system.

Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
This Class B digital apparatus meets all requirements of the Canadian
Interference – Causing Equipment Regulations.

Safety information

• Before setting up the monitor, carefully read all the documentation that came with the package.
• To prevent fire or shock hazard, never expose the monitor to rain or moisture.
• Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power standard.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.
• Never push objects or spill liquid of any kind into the slots on the monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC.
• If you encounter technical problems with the monitor, contact a qualified service technician or your retailer.
• Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level.
• Ensure to connect the power cord to a socket-outlet with earthing connection.
• The supplied power adapter and/or power cable are designed to use with the product only. Do not use with other products.

This symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment, and mercury-containing button cell battery) should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

Care & Cleaning

• Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the monitor. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.

The following symptoms are normal with the monitor:

• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!

Conventions used in this guide

Where to find more information
Refer to the following sources for additional information and for product and software updates.

1. ASUS websites
   The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com

2. Optional documentation
   Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.

3. About Flicker
   https://www.asus.com/Microsite/display/eye_care_technology/

Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries and other components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling information in different region.

Product information for EU energy label

Say hello to a more sustainable product:
IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded.
This product is a better choice. It meets all the criteria in TCO Certified, the world’s most comprehensive sustainability certification for IT products. Thank you for making a responsible product choice, that help drive progress towards a more sustainable future! Criteria in TCO Certified have a life-cycle perspective and balance environmental and social responsibility. Conformity is verified by independent and approved verifiers that specialize in IT products, social responsibility or other sustainability issues. Verification is done both before and after the certificate is issued, covering the entire validity period. The process also includes ensuring that corrective actions are implemented in all cases of factory non-conformities. And last but not least, to make sure that the certification and independent verification is accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?
Read information about TCO Certified, full criteria documents, news and updates at tcocertified.com. On the website you’ll also find our Product Finder, which presents a complete, searchable listing of certified products.

Welcome!
Thank you for purchasing the ASUS® LCD monitor!
The latest widescreen LCD monitor from ASUS provides a broader, brighter and crystal-clear display, plus a host of features that enhance your viewing experience.
With these features, you can enjoy the convenience and delightful visual experience that the monitor brings to you!

Package contents

Check your package for the following items:

• LCD monitor
• Monitor base
• Quick start guide
• Warranty card
• Power cord
• HDMI cable (optional)
• DisplayPort cable (optional)
• L-shaped screwdriver (optional)
• 4 screws

If any of the above items is damaged or missing, contact your retailer immediately.
If you need to replace the power cord or the connection cable(s), please contact ASUS customer service.

Monitor introduction

Front view

1. Power button/power indicator
   • Turns the monitor on/off.
   • The color definition of the power indicator is as the below table.
2. Menu button:
   • Press this button to display the OSD menu when the OSD is off.
   • Enters the OSD menu.
   • Toggles the Key Lock function between on and off with a long press for 5 seconds.
3. Exit button:
   • Press this button to display the OSD menu when the OSD is off.
   • Exits the OSD menu.
4. Input select button:
   • Press this button to display the OSD menu when the OSD is off.
   • Selects an available input source.
5. Shortcut 1
   • Press this button to display the OSD menu when the OSD is off.
   • Default: Brightness hotkey
   • To change the hotkey function, go to the Shortcut > Shortcut 1 menu.
6. Shortcut 2
   • Press this button to display the OSD menu when the OSD is off.
   • Default: Energy Saving hotkey
   • To change the hotkey function, go to the Shortcut > Shortcut 2 menu.

Back view

1. AC-IN port. This port connects the power cord.
2. Earphone jack. This port is only available when an HDMI/DisplayPort cable is connected.
3. DisplayPort. This port is for connection for a DisplayPort-compatible device.
4. HDMI port. This port is for connection with an HDMI-compatible device.
5. Kensington lock slot.
6. Control buttons.

Assembling the monitor arm/base

To assemble the monitor base:

1. Have the front of the monitor face down on a table.
2. Place the arm hinge of the stand assembly onto its compartment on the rear of the monitor.
3. Attach the base into the arm, making sure the tab on the arm fits into the groove on the base.
4. Fix the base to the arm by rotating the base until it fits into place.
   We recommend that you cover the table surface with a soft cloth to prevent damage to the monitor.

Detaching the arm/base (for VESA wall mount)
The detachable arm/base of this monitor is specially designed for VESA wall mount.
To detach the arm/base:

1. Have the front of the monitor face down on a table.
2. Remove the hinge cover (Figure 1).
3. Use a screwdriver to remove the screw(s) on the hinge (Figure 2), then remove the hinge.

We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

• The VESA wall mount kit (100 x 100 mm) is purchased separately.
• Use only the UL Listed Wall Mount Bracket with minimum weight/load 22.7kg (Screw size: M4 x 10 mm)

Adjusting the monitor

• For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.
• Hold the stand to prevent the monitor from falling when you change its angle.
• The recommended adjusting angle is +23 to -5˚.

Connecting the cables

Connect the cables as the following instructions:

• To connect the power cord: Connect one end of the power cord securely to the monitor’s AC input port, the other end to a power outlet.
• To connect the HDMI/DisplayPort cable:
  • a. Plug one end of the HDMI/DisplayPort cable to the monitor’s HDMI/ DisplayPort jack.
  • b. Connect the other end of the HDMI/DisplayPort cable to your computer’s HDMI/DisplayPort jack.
• To use the earphone: connect the audio cable to the monitor’s earphone jack.
  • When these cables are connected, you can choose the desired signal from the Input Select item in the OSD menu.
  • If you need to replace the power cord or the connection cable(s), please contact ASUS customer service.

Turning on the monitor
Press the power button . See page 1-2 for the location of the power button. The power indicator lights up in blue to show that the monitor is ON.

OSD (On-Screen Display) menu

How to reconfigure

1. Press any button (except the Power button) to display the OSD menu.
2. Press the ****Menu button to activate the OSD menu.
3. Press the buttons as indicated on the screen to navigate through the functions. Highlight the desired function and press to activate it. If the function selected has a sub-menu, press and again to navigate through the sub-menu functions. Highl-ight the desired sub-menu function and press to activate it.
4. Press and to change the settings of the selected function.
5. To exit and save the OSD menu, press or repeatedly until the OSD menu disappears. To adjust other functions, repeat steps 1-4.

OSD function introduction

1. Splendid
   This function contains 8 sub-functions you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode.

   • Scenery Mode: Best choice for scenery photo display with Splendid Video Enhancement.
   • Standard Mode: Best choice for document editing with Splendid Video Enhancement.
   • Theater Mode: Best choice for movies with Splendid Video Enhancement.
   • Game Mode: Best choice for game playing with Splendid Video Enhancement.
   • Night View Mode: Best choice for dark-scene games or movies with Splendid Video Enhancement.
   • sRGB Mode: best choice for viewing photos and graphics from PCs.
   • Reading Mode: This is the best choice for book reading.
   • Darkroom Mode: This is the best choice for a weak ambient light environment.
   • In the Standard mode, the following function(s) are not user-configurable: Saturation, Skin Tone, Sharpness, ASCR.
   • In the sRGB mode, the following function(s) are not user-configurable: Brightness, Contrast, Saturation, Color Temp., Skin Tone, Sharpness, ASCR.
   • In the Reading mode, the following function(s) are not user-configurable: Contrast, Saturation, Color Temp., Skin Tone, Sharpness, ASCR.

2. Eye Care
   In this function, you can adjust settings to better protect your eyes.

   • Blue Light Filter: In this function, you can adjust the blue light filter from

   • 0 to Max.

   • * 0: No change.

   • * Max: The higher the level, the less blue light is scattered. When the blue light filter is activated, the default settings of Standard Mode will be automatically imported. Besides maximum level, the brightness is user-configurable.
     This monitor is a low blue light backlight monitor, it would decrease the blue light emitted from the monitor without adjusting the Blue Light Filter function via the OSD menu. The default setting Standard Mode has been tested by TÜV Rheinland and meets the requirements of TÜV Rheinland’s “Low Blue Light (Hardware Solution)” standard.
     Please refer to the following to alleviate eye strains:

   • Users should take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break.

   • To minimize eye strain and dryness in your eyes, users should rest their eyes periodically by focusing on objects that are far away.

   • Eye exercises can help to reduce eye strain. Repeat these exercises often. If eye strain continues please consult a physician.

   • Eye exercises: (1) Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonally.

   • High-energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light filter to reduce 70% (max.) harmful blue light to avoid CVS (Computer Vision Syndrome) when the user adjusts blue light filter bar to maximum level.

   • Rest Reminder: This function provides you a rest reminder according to how long you set for your working time. For example, if you set a 30-minute working time and there will be a pop up reminder appearing on the upper left corner of the monitor for 5 seconds when time is up. Press any key to make this reminder OSD disappear.

   • When this function is enabled, the following functions are not available: Splendid Demo Mode, GamePlus, QuickFit.

   • Color Augmentation: The adjusting range of color enhancement is from 0 to 100.

   • This function is not available when sRGB Mode is selected in the Splendid menu.

   • This function is not available when Reddish or Yellowish is selected in the Skin Tone menu.

3. Color
   Set a desired color setting from this menu.

   • Brightness: The adjusting range is from 0 to 100.
   • Contrast: The adjusting range is from 0 to 100.
   • Saturation: The adjusting range is from 0 to 100.
   • Color Temp.: Contains 4 modes including Cool, Normal, Warm and User Mode.

4. Image
   Set the image-related setting from this menu.

   • Sharpness: The adjusting range is from 0 to 100.
   • Trace Free: Adjusts the response time of the monitor.
   • Aspect Control: Adjusts the aspect ratio to full, 4:3, or 1:1 Ratio.
   • ASCR: Turns on/off the ASCR (ASUS Smart Contrast Ratio) function.
   • Motion Sync: Offers a more clear mode while displaying motion pictures. Please note this function only works when the refresh rate is 100Hz. It includes two modes: Normal Mode and Advanced Mode, which can provide different effects.
   • When this function is enabled, the system will automatically reduce the brightness level.
   • If the Adaptive Sync is enabled, the Motion Sync function is grayed out.
   • Adaptive-Sync: Allows an Adaptive-Sync supported* graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display update.
   • Adaptive-Sync can only be activated within 48Hz ~ 100Hz.
   • For supported GPUs, minimum PC system and driver requirements, please contact the GPU manufacturers.

5. Input Select
   In this function, you can select your desired input source or decide if you want the monitor to automatically search for input sources.

6. System Setup
   Allows you to adjust the system.

   • Splendid Demo Mode: Splits the screen into two for Splendid modes comparison. (Scenery mode only)
   • Sound:
   • Volume: The adjusting range is from 0 to 100.
   • Mute: Toggles the monitor sound between on and off.
   • Source: Decides the monitor sound comes from which source.
   • GamePlus: The GamePlus function provides a toolkit and creates a better gaming environment for users when playing different types of games.
   • Crosshair: The crosshair overlays with 6 different crosshair options letting you choose the one that best suits the game you’re playing.
   • Timer: You can position the timer on the upper left corner of the display so you can keep track of the gaming time.
   • FPS Counter: The FPS (frames per second) counter lets you know how smoothly the game is running.
   • Display Alignment: Display Alignment displays alignment lines on 4 sides of the screen, serving as an easy and handy tool for you to line up multiple monitors perfectly.
   • QuickFit: You can have a preview of the document or photo layout directly on the screen without printing test copies.
   • Alignment: This facilitates designers and users to organize content and layout on one page and achieve a consistent look and feel.
   • Paper size: You can view the documents in real size on the screen.
   • Photo: The various real photo sizes displayed allow photographers and other users to accurately view and edit their photos in real size on the screen.
   • Power Saving: Reduces power consumption. The default setting is “Deep Level”. When “Deep Level” is selected, the maximum brightness value is fixed and Splendid mode is fixed at “Standard Mode”.
   • OSD Setup:
   • Adjusts the OSD timeout from 10 to 120 seconds.
   • Enables or disables the DDC/CI function.
   • Adjusts the OSD background from opaque to transparent.
   • Language: There are 22 languages for your selection, including English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech, Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Thai, Indonesian, Persian, Ukrainian.
   • Key Lock: To disable all function keys. Press the second button from the right over five seconds to cancel the key lock function.
   • Information: Shows the monitor information.
   • Power Indicator: Turns the power LED indicator on/off.
   • Power Key Lock: Enables or disables the power key.
   • All Reset: “Yes” allows you to restore the default settings.

7. Shortcut
   Defines the functions for Shortcut 1 and 2 buttons.

   • Shortcut 1/Shortcut 2: Select a function for Shortcut 1 and 2 buttons.
     When a certain function is selected or activated, your shortcut key may not support.
     Available function choices for shortcut: Blue Light Filter, Splendid, Brightness, Color Temp., Volume, GamePlus, QuickFit, Rest Reminder, Color Augmentation, Energy Saving.

Specifications summary

VA27DQF: 27” (16:9, 68.5 cm) wide screen

Max. Resolution| 1920 x 1080
Pixel pitch| VA24DQF: 0.2745 mm

VA27DQF: 0.311 mm

Brightness (Typ.)| 250 cd/m2
Contrast Ratio (Typ.)| 1300:1
Contrast Ratio (Max.)| 100,000,000:1 (with ASCR on)
Viewing angle (H/V) CR >10| 178˚/178˚
Display colors| 16.7 M
Response time| 5 ms (Grey to Grey), 1 ms MPRT
Splendid Video Enhancement| Yes
Splendid selection| 8 video preset modes
Auto adjustment| No
Color temperature selection| 4 color temperatures
Analog input| No
Digital input| HDMI v1.4, DisplayPort v1.2
Earphone jack| Yes
Audio input| No
Speaker (Built-in)| 2 W x 2 Stereo, RMS
USB 2.0 port| No
Colors| Black
Power LED| Blue (On)/Amber (Standby)
Tilt| -5°~+23°
Pivot| No
Swivel| No
Height Adjustment| No
Kensington lock| Yes
AC input voltage| AC: 100~240V
Power consumption| VA24DQF:

Power On: < 16 W** (Typ.), Standby: < 0.5 W (Typ.), Power Off: < 0.3 W

VA27DQF:

Power On: < 17 W** (Typ.), Standby: < 0.5 W (Typ.),

Power Off: < 0.3 W

Temperature (Operating)| 0˚C~40˚C
Temperature (Non-operating)| -20˚C~+60˚C
Dimension (W x H x D)| VA24DQF:

539.7 x 390.41 x 205.01 mm (with stand)

539.7 x 323.55 x 52.6 mm (without stand) 614 x 420 x 152 mm (standard packaging) VA27DQF:

612 x 432 x 215 mm (with stand)

612 x 365 x 54 mm (without stand)

684 x 445 x 151 mm (standard packaging)

---|---
Weight (Esti.)| VA24DQF:

3.4 kg (net without stand); 3.5 kg (net with stand); 5.3 kg (gross)

VA27DQF:

4.3 kg (net without stand); 4.6 kg (net with stand); 6.3 kg (gross)

Multi- languages| 22 languages (English, French, German, Italian, Spanish, Dutch, Portuguese, Russian, Czech, Croatian, Polish, Romanian, Hungarian, Turkish, Simplified Chinese, Traditional Chinese, Japanese, Korean, Thai, Indonesian, Persian, Ukrainian)
Accessories| Quick start guide, warranty card, power cord, HDMI cable (optional), DisplayPort cable (optional),

L-shaped screwdriver (optional), 4 screws

Compliance and Standards| Energy Star, cTUVus, CB, CE, ErP, FCC, RCM, BSMI, VCCI, RoHS, J-MOSS, WEEE, PSE, Windows 10 &11 WHQL, TUV-Flicker free, TUV-Low Blue Light, ISO9241-307, PC-Recycle, UkrSEPRO, ICES-3, EU Energy Label, TCO 9.0, CU, CCC, CEL, MEPS, KC, KCC, E-Standby, Ukraine Energy Doc, Sdoc, EPEAT Silver

*Specifications are subject to change without notice.
**Measuring a screen brightness of 200 nits without audio/USB/Card reader connection.

Outline dimensions

VA24DQF

VA27DQF

Troubleshooting

ON mode.

•    Check if the power cord is properly connected to the monitor and the power outlet.

•    Check if the power switch is ON.

The power LED lights amber and there is no screen image| •    Check if the monitor and the computer are in the ON mode.

•    Make sure the signal cable is properly connected the monitor and the computer.

•    Inspect the signal cable and make sure none of the pins are bent.

•    Connect the computer with another available monitor to check if the computer is properly working.

Screen image is too light or dark| •    Adjust the Contrast and Brightness settings via OSD.
Screen image bounces or a wave pattern is present in the image| •    Make sure the signal cable is properly connected to the monitor and the computer.

•    Move electrical devices that may cause electrical interference.

Screen image has color defects (white does not look white)| •    Inspect the signal cable and make sure that none of the pins are bent.

•    Perform All Reset via OSD.

•    Adjust the R/G/B color settings or select the Color Temperature via OSD.

Screen image is blurry or fuzzy| •    Adjust the Phase and Clock settings via OSD.

Supported operating modes

Resolution Frequency| Vertical Frequency (Hz)| Horizontal Frequency (KHz)
---|---|---
640 x 480| 60Hz| 31.469KHz
640 x 480| 67Hz| 35KHz
640 x 480| 72Hz| 37.861KHz
640 x 480| 75Hz| 37.5KHz
720 x 400| 70Hz| 31.469KHz
800 x 600| 56Hz| 35.156KHz
800 x 600| 60Hz| 37.88KHz
800 x 600| 72Hz| 48.077KHz
800 x 600| 75Hz| 46.875KHz
1024 x 768| 60Hz| 48.363KHz
1024 x 768| 70Hz| 56.476KHz
1024 x 768| 75Hz| 60.023KHz
1152 x 864| 75Hz| 67.5KHz
1024 x 768| 85Hz| 68.677KHz
1152 x 864| 75Hz| 67.5KHz
1280 x 720| 60Hz| 44.772KHz
1280 x 720| 60Hz| 45KHz
1280 x 960| 60Hz| 60KHz
1280 x 1024| 60Hz| 63.981KHz
1280 x 1024| 75Hz| 79.976KHz
1440 x 900| 60Hz| 55.469KHz
1680 x 1050| 60Hz| 64.674KHz
1920 x 1080| 60Hz| 66.587KHz
1920 x 1080| 75Hz| 84.643KHz
1920 x 1080| 100Hz| 110KHz

When the monitor is operating in the video mode (i.e., not displaying data), the following high-definition modes shall be supported in addition to standard-definition video.

References

• TCO Certified - the world’s leading sustainability certification for IT products
• ASUS Global
• Homepage | ENERGY STAR
• Put Your Computers to Sleep | ENERGY STAR
• ASUS Eye Care Monitors

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