ASUS MB17AHG Portable USB Monitor User Guide

ASUS MB17AHG Portable USB Monitor

Product Information: MB17AHG Portable USB Monitor

The MB17AHG Portable USB Monitor is a class B digital apparatus that complies with Part 15 of the FCC Rules and Canadian ICES-003. This monitor is ENERGY STAR certified and qualifies for ENERGY STAR in the factory default setting which can be restored by Factory Reset the function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limits. The product also complies with India E-Waste (Management) Rules, 2016, and prohibits the use of Lead, Mercury, Hexavalent Chromium, polybrominated biphenyls(PBBs), and polybrominated diphenyl ethers(PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except exemptions listed in Schedule 2 of the Rule.

Product Usage Instructions
To use the MB17AHG Portable USB Monitor, follow the below instructions:

1. Connect one end of the USB cable to the monitor and the other end to your computer or laptop.
2. Press the power button located on the monitor to turn it on.
3. Use the OSD menu to adjust the settings as per your preference.

Care & Cleaning
Clean the monitor with a soft, dry cloth. Do not use any liquid or spray to clean the monitor. Avoid touching the screen with sharp or pointed objects.

Protect Your Eyes with ASUS EYE CARE Monitors
The latest ASUS monitors feature exclusive Blue Light Filters and Flicker- free technologies to keep your eyes healthy in today’s digital world. Refer to https://www.asus.com/Microsite/display/eye_care_technology/ for more information.

Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions. Copyright © 2023 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”). Product warranty or service will not be extended if: (1) the product is repaired, modified, or altered unless such repair, modification, or alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS, AND THE LIKE), EVEN IF ASUS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owner’s benefit, without intent to infringe.

Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and
• This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.
NOTE : This monitor is ENERGY STAR certified. This product qualifies for ENERGY STAR in the factory default setting which can be restored by the “Factory Reset” function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limits.

Declaration of Conformity
This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC), and RoHS directive (2011/65/EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment, these harmonized standards are published under Directives of the Official Journal of the European Union.

WEEE Symbol Statement
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Safety information

Before setting up this Portable USB Monitor, carefully read all the documentation that came with the package.

• To prevent fire or shock hazards, never expose this Portable USB Monitor to rain or moisture.
• Never try to open this Portable USB Monitor cabinet.
• Before using this Portable USB Monitor, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
• Avoid dust, humidity, and temperature extremes. Do not place this Portable USB Monitor in any area where it may become wet. Place this Portable USB Monitor on a stable surface.
• Never push objects or spill liquid of any kind into the slots on this Portable USB Monitor cabinet.
• If you encounter technical problems with this Portable USB Monitor, contact a qualified service technician or your retailer.
• This Portable USB Monitor is powered by a USB port that complies with LPS and SELV circuits according to IEC60950-1:2005.

WARNING
Restriction on Hazardous Substances Statement (India) This product complies with the “India E-Waste (Management) Rules, 2016” and prohibits the use of Lead, Mercury, Hexavalent Chromium, polybrominated biphenyls(PBBs) and polybrominated diphenyl ethers(PBDEs) in a concentration exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except of exemptions listed in Schedule 2 of the Rule.

Care & cleaning

Cleaning. Turn your monitor off and unplug the cable. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with a mild cleaner.

• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the LCD. Never spray the cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock. The following symptoms are normal with the monitor:
• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!

Conventions used in this guide

WARNING : Information to prevent injury to yourself when trying to complete a task.
CAUTION: Information to prevent damage to the components when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task. Where to find more information Refer to the following sources for additional information and for product and software updates.

1. ASUS websites
   The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com

2. Optional documentation
   Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.

3. Protect your eyes with ASUS EYE CARE Monitors

4. The latest ASUS monitors feature exclusive Blue Light Filters and Flicker-free technologies to keep your eyes healthy in today’s digital world. Refer to https://www.asus.com/Microsite/display/eye_care_technology/

Takeback services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for our customers to be able to responsibly recycle our products, batteries, and other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions. Product information for EU energy label

Welcome!
Thank you for purchasing the ASUS Portable USB Monitor! The latest ASUS Portable USB Monitor provides great portability and productivity to your daily life, enhancing both of your viewing and working experience.

Package contents
Check your package for the following items:

• Portable USB Monitor
• Quick Start Guide
• Warranty Card
• USB Type-C Cable
• Protective Sleeve
• HDMI Cable
• PD 30W Adapter

If any of the above items is damaged or missing, contact your retailer immediately.

Monitor introduction

Front View and Charging Instructions

1. USB Type-C port

   • Used to connect to power adapter or USB Type-C host devices that support “DP Alt Mode”.

2. Earphone jack Port:

   • Used to connect to earphones

3. Power key/5 way key

   •  Press any button ( 3 or 4 ) to turn on the monitor when it has a power supply.

4.  way key can be used to turn on the main menu and make selections by moving the button up/down/left/right towards The color definition of the power indicator is as the below table.
   Status| Description
   ---|---
   Blue| Power on mode
   Dark| OFF
   Orange| Standby mode

   • Status Description
   • Blue Power on mode
   • Dark OFF
   • Orange Standby mode

5. Brightness/Volume hot Key
   Used to tune the value of brightness and earphone volume by moving the button up/down forwards. Press the key to quickly switch brightness and earphone volume.

6. HDMI port
   Connect to your computer with an HDMI cable.

7. USB Type-C port
   Used to connect to power adapter or USB Type-C host devices that support “DP Alt Mode”.

IMPORTANT
Use only bundled power adapter and USB cable to charge your monitor. Using different power adapters and cables might bring potential damage to your device. For the best performance, please use the inbox power adapter for
MB17AHG.
WARNING: The adapter may become warm to hot while in use. DO NOT cover the adapter and keep it away from your body while it is connected to a power source. If your device becomes unusual hot, disconnect the USB cable from your device, and send the device including the power adapter and USB cable to an ASUS-qualified service personnel

QuickFit Function
The QuickFit function contains two patterns: (1) Grid (2) Photo size.

1. Grid pattern: Facilitates designers and users to organize content and the layout on one page and achieve a consistent look and feel. Alignment grid 1 will be rotated automatically if auto-rotation is enabled.
2. Photo size: Provides photographers and other users to accurately view and edit their photos in real size on the screen.

Adjusting the monitor
*The hinge supports 0 to 90 degrees according to different scenarios. When standing in horizontal mode, the tilt angle is suggested to be between 0 to 35 degrees for the most comfortable visual experiences. To connect with a tripod stand, you can fold the stand closely and utilize the tripod hole on the stand to connect with it.

Connect the USB monitor to the system

• When connecting with the system by HDMI port, please connect the inbox adapter to power up the monitor.
• When the input power is detected as not sufficient, the “Brightness” will be limited in a certain value, please plug in the inbox adapter, the “Brightness” then will be open to adjust to full brightness again.
• The video can only work when your PC/Laptop supports “DP Alt Mode”, please contact the PC/Laptop manufacturer to confirm if the function is supported

OSD (On-Screen Display) menu

How to reconfigure

1. Press the center of a 5-way button to display the OSD menu.
2. Move the Up and Down keys to switch the options in the menu. When you move from one icon to another, the option name is highlighted.
3. To select a highlighted item from the menu, move the Right key or the Central button .
4. Move the Up and Down keys to select the desired parameters.
5. Move the Right key or the Central button to enter the slide bar, and then use the Up or Down keys (depending on the indicators in the menu) to make changes.
6. Move the Left key to return to the previous menu.

OSD Function Introduction

Splendid
This function contains eight sub-functions that you can select for your preference.

• Standard Mode: This is the best choice for document editing with SPLENDID™ Video Intelligence Technology.
• sRGB Mode: This is the best choice for viewing photos and graphics from PCs.
• Scenery Mode: This is the best choice for scenery photo displaying with SPLENDID™ Video Intelligence Technology.
• Theater Mode: This is the best choice for movie-watching with SPLENDID™ Video Intelligence Technology.
• Game Mode: This is the best choice for game playing with SPLENDID™ Video Intelligence Technology.
• Night View Mode: This is the best choice for playing a dark-scene game or watching a dark-scene movie with SPLENDID™ Video Intelligence technology.
• Reading Mode: This is the best choice for book reading.
• Darkroom Mode: This is the best choice for a weak ambient light environment.
• In the Standard Mode, the Saturation, skin tone, Sharpness, and ASCR functions are not user-configurable.
• In the sRGB, the Saturation, Color Temp., skin tone, Sharpness, Contrast, and ASCR functions are not user-configurable.
• In the Reading Mode, the Saturation, SkinTone, ASCR, Contrast, and Color Temp functions are not user-configurable.

Blue Light Filter
Adjust the energy level of blue light emitted from the LED backlight.

• Blue Light Filter: In this function, you can adjust the blue light filter from Min to max. Min: no changes Max: The higher the level, the less blue light is scattered. When the blue light filter is activated, the default settings of Standard Mode will be automatically imported. Besides the maximum level, the brightness is user-configurable. Maximum is the optimized setting. It is in compliance with TUV low blue light certification*. The brightness
  of the function is not user-configurable.

• When the user adjusts the blue light filter bar to the maximum level. Please refer to the following to alleviate eye strains: Users should take some time away from the display if working for long hours. It is advised to take short breaks (at least 5 mins) after around 1 hour of continuous working at the computer. Taking short and frequent breaks is more effective than a single longer break.

•  To minimize eye strain and dryness in your eyes, users should rest the eye periodically by focusing on objects that are far away.

• Eye exercises can help to reduce eye strain. Repeat these exercises often. If eye strain continues please consult a physician. Eye exercises: (1) Repeating look up and down (2) Slowly roll your eyes (3) Move your eyes diagonally.

• High-energy blue light may lead to eye strain and AMD (Age-Related Macular Degeneration). Blue light Filter to reduce 70% (max.) harmful blue light to avoid CVS (Computer Vision Syndrome).

Color
Select the image color you like from this function.

• Brightness: The adjusting range is from 0 to 100.
• Contrast: The adjusting range is from 0 to 100.
• Saturation: The adjusting range is from 0 to 100.
• Color Temp.: Contains three preset color modes (Cool, Normal, Warm) and User Mode.
• Skin Tone: Contains three color modes including Reddish, Natural, and Yellowish.
• In the User Mode, colors of R (Red), G (Green), and B (Blue) are user configurable; the adjusting range is from 0 ~ to 100.

Image
You can adjust the image Sharpness, Trace Free, Aspect Control, VividPixel, ASCR, and FreeSync Premium from this main function.

• Sharpness: Adjusts the picture’s sharpness. The adjusting range is from 0 to 100.
• Trace Free: Speeds up the response time by Over Drive technology. The adjusting range is from lower 0 to faster 100.
• Aspect Control: Adjusts the aspect ratio to “Full”, “Equivalent”.
• VividPixel: ASUS Exclusive Technology that brings lifelike visuals for crystal-clear and detail-oriented enjoyment. The adjusting range is from 0 to 100.
• ASCR: Select ON or OFF to enable or disable the dynamic contrast ratio function.
• FreeSync Premium: It can allow a FreeSync-supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power-efficient, virtually stutter-free, and low-latency display update.

Input Select
Select the input source from HDMI, Type-C 1, or Type-C 2 input signal.

System Setup
Adjusts the system configuration.

• Splendid Demo Mode: Activate the demo mode for the Splendid function.
• Auto Rotation: To enable/disable rotate image automatically. Please be noted that the Auto rotation function is only working under Windows OS by installing DisplayWidget Center software.
• Volume: Adjusts the output volume of an earphone. GamePlus: The GamePlus Function provides a toolkit and creates a better gaming environment for users when playing different types of games. Particularly, the Crosshair function is specially designed for new gamers or beginners interested in First Person Shooter (FPS) games. To active GamePlus:
• Press the GamePlus Button to enter the GamePlus main menu.
• Activate Crosshair, Timer, FPS Counter, or Display Alignment function.
• Move the button up/down to select and press to confirm the function needed. Press to go off, and exit.
• Crosshair/Timer/FPS Counter is movable by moving the 5-way key.
• QuickFit: See pages 1-4 for details.
• ECO Mode: Activate the ecology mode for power saving.
• OSD Setup: Adjusts the OSD Timeout, DDC/CI, and Transparency of the OSD screen.
• Language: Select OSD language. The selections are English, French, German, Spanish, Italian, Dutch, Russian, Poland, Czech, Croatia, Hungary, Romania, Portugal, Turkey, Simplified Chinese, Traditional Chinese, Japanese, Korean, Persian, Thai, Indonesian, and Ukrainian.
• Key Lock: Disable all key functions. Pressing the button for more than five seconds to disable the key lock function.
• Power Key Lock: To disable/enable the power key.
• Information: Displays the monitor information.
• Power Indicator: Turn the power LED indicator on/off.
• All Reset: Selects “Yes” to revert all settings to the factory default mode

Shortcut
Selecting this option allows you to set a shortcut key. Shortcut: The user can select from “Blue Light Filter” “Splendid”, “Brightness”, “Contrast”, “Auto Rotation”, “Input Select”, and “And volume” and set them as a shortcut key.

MyFavorite
Load/Save all settings on the monitor

DisplayWidget Center
Please go to MB17AHG’s official website, find the “Support” tab, and choose “Driver &Utility” to download the latest DisplayWidget center. Please always connect your MB17AHG to the input device FIRST, and then turn on the DisplayWidget center. We also suggest you create a shortcut of DisplayWidget center on your computer desktop for easier activation.

• the function and UI might change during every software update. Please go to the official site to check the latest version.

Specifications

(H) / 60~144 Hz (V)
Digital Input| DisplayPort™ Alt Mode for USB Type-C™/ HDMI
Colors| Dark Gray
Power Consumption| ≦ 18W
Operating Temp.| 0° ~ 40°C
Phys. Dimension (WxHxD)| 389.9 x 249.05 x (7~20.6) mm
Box Dimension (WxHxD)| 473 x 323 x 119 mm
Net Weight (Esti.)| 1.29 kg
Gross Weight (Esti.)| 3.75 kg

Regulation Approvals

| UL, FCC, ICES-3, CB, CE, ErP, EU Energy, WEEE, UkrSEPRO, EAC(CU), CCC, BSMI, RCM, MEPS,VCCI,

PC Recycle , J-MOSS, KCC, Sdoc, e-Standby, Vietnam Energy, CEC, RoHS, WHQL Windows 10/11, TUV

Flicker free, TUV Low Blue Light, Freesync Premium

Voltage Rating| 100-240V, 50/60Hz

*Specifications are subject to change without notice.

Troubleshooting (FAQ)

ON mode.

•    Check if the USB Type-C cable is properly connected to the monitor and the

computer.

The power LED lights amber and there is no screen image| •    Check if the monitor and the computer are in the ON mode.

•    Make sure the USB Type-C cable is properly connected between the Portable USB Monitor and the computer.

•    Inspect the signal cable and make sure none of the pins are bent.

•    Connect the computer with another available monitor to check if the computer is properly

working.

Screen image is too light or dark| •    Adjust the Brightness settings via the button.
Screen image bounces or a wave pattern is present in the image| •    Make sure the USB Type-C cable is properly connected between the Portable USB Monitor and the computer.

•    Move electrical devices that may cause

electrical interference.

Screen image has color defects (white does not look white)| •    Inspect the USB Type-C cable and make sure that none of the pins are bent.
Problem| Possible Solution
---|---
After connecting with the USB Type-C source device, the power LED lights continuously blinking or showing ASUS logo repeatly| •    Insufficient power supply from source USB Type-C devices. Please follow below steps:

•    Press the left button , and then connect the USB Type-C cable. This operation will enable built-in safe mode. After displaying ASUS logo, please release the left button.

After ASUS Logo disappearing, there is “safe mode” message OSD showing up. Once “safe mode” message OSD disappears, please set background color to white image or nearly white image (*1).

•    Press MENU button, main menu OSD is showing. The upper left corner of the OSD will display small red-colored font “S”, indicating it is now in safe mode. Enter brightness setup, press the up key to tune up brightness. During the process, please note down brightness value “Y” up until MB17AHG re- start.(*2). For example, if brightness value shows “70” and MB17AHG restarts when adjusting to “71”, “70” is the “Y” value to note down and is the highest brightness value for the connecting USB-C source device.

•    Press MENU button, main menu OSD is showing. The upper left corner still indicate “S” as safe mode. Adjust the OSD brightness value to “Y”

•    Close the OSD and press Left hot key for 5 seconds to turn off safe mode.

•    Complete.

1.  The white color background will consume higher power, so it’s better to use the white color background to test the power limit from the source USB Type-C device.
2.  If MB17AHG does not restart when adjusting to value 100, that means the source USB Type-C device has a sufficient power supply.

Supported Timing List
PC-Supported Primary Timing

References

• Global Take Back Service | Resource Regeneration | Circular Economy | ASUS ESG website, ASUS ESG goal
• ASUS Global
• ASUS Deutschland
• ASUS Eye Care Monitors

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