EPOCH BATTERIES 12460ES 12V 460Ah Heated And Bluetooth LiFePO4 Battery User Manual
- June 1, 2024
- EPOCH BATTERIES
Table of Contents
EPOCH BATTERIES 12460ES 12V 460Ah Heated And Bluetooth LiFePO4 Battery
Introduction
Welcome
Welcome to the comprehensive user manual for the 12460ES, a state-of-the-art battery system. We are thrilled to provide you with this detailed guide, meticulously crafted to help you achieve the best possible performance, safety, and longevity from your battery investment. This manual represents our dedication to delivering excellence in both our products and the support we offer.
Purpose and Scope
This guide is designed to be your ultimate resource for understanding and utilizing your 12460ES battery. It is filled with in-depth information on the battery’s features, technical specifications, and operational best practices. The manual caters to a broad spectrum of users, from seasoned professionals in the field to individuals who are engaging with advanced battery systems for the first time. Our goal is to equip you with the necessary knowledge and confidence to fully leverage the capabilities of your 12460ES battery, ensuring that you can make the most of its advanced features and enjoy its robust performance.
Commitment to Quality and Support
Our commitment to you goes beyond providing a high-quality battery. We are dedicated to offering exceptional customer support to accompany our premium product. Should you encounter any questions or require assistance with your 12460ES, our team of experienced professionals is readily available. We are here to provide comprehensive support, ensuring that any inquiries or issues are resolved promptly and to your complete satisfaction.
Part of Your Energy Journey
We are proud to be an integral part of your energy solutions. The 12460ES is designed to meet and exceed your expectations in both performance and reliability. By choosing our product, you are investing in a solution that promises efficiency and endurance. We sincerely thank you for trusting Epoch Batteries with your energy needs and look forward to being a key component in your energy journey.
Appreciation
Thank you for choosing Epoch Batteries. Your trust in our brand and products is greatly valued, and we are committed to upholding the high standards that you expect from us.
About This Manual
Comprehensive Coverage
This manual is a complete repository of knowledge for the 12460ES. We have meticulously compiled all the information necessary for you to understand, install, and optimally maintain your battery. The content of this manual is extensive and covers every aspect of the 12460ES, ensuring you have a thorough understanding of your product.
User-Friendly Structure
Recognizing the diverse range of our users, we have structured this manual to be as accessible and straightforward as possible. It provides clear, step-by- step instructions accompanied by important safety warnings. The information is presented in an easy-to-follow format, ensuring that even complex procedures are understandable to all users.
Safety Emphasis
Safety is a paramount concern in the operation and maintenance of battery systems. This manual contains crucial safety warnings and guidelines to ensure your experience with the 12460ES is not only effective but also safe. Adhering to these guidelines will help prevent accidents and ensure the long term reliability of your battery.
Support and Feedback
We encourage you to utilize this manual as a comprehensive guide for all your needs regarding the 12460ES. If you have any feedback or require further clarification on any topics covered in this manual, please do not hesitate to reach out to Epoch Batteries (Support). Your feedback is invaluable in helping us improve our products and the resources we provide.
Conclusion
In conclusion, this manual is an essential tool in your journey with the
12460ES. It reflects our commitment to ensuring you have a positive and
productive experience with our product.
Thanks again for choosing Epoch Batteries.
Epoch Batteries (Support)
Product Overview
The 12460ES strikes an optimal balance between longevity, safety, and efficiency, making it a versatile choice suitable for a myriad of applications. Boasting a substantial 460Ah capacity, this 12-volt battery provides consistent and dependable power. Its utilization of advanced LiFePO4 technology not only enhances the battery’s cycle life but also assures stable performance across a range of temperature conditions.
Versatile Applications
Off-Grid Power Systems
Ideal for powering remote cabins, off-grid homes, and other outdoor
installations, the 12460ES is a reliable cornerstone for energy storage in
off-grid settings.
Solar Energy Storage
This battery excels in storing excess solar energy, enabling usage during low-
sunlight periods or at night. It is instrumental in fostering energy
independence and reducing grid reliance.
Marine and RV Power
It is perfectly suited to provide onboard power for marine vessels and RVs,
enhancing travel experiences by ensuring constant power without compromising
comfort or convenience.
Backup Power Solutions
The 12460ES serves as a dependable backup power source for critical equipment
and infrastructure in residential, commercial, and industrial settings,
ensuring continuity and reliability.
Key Features
Advanced LiFePO4 Chemistry
The battery’s Lithium Iron Phosphate chemistry is known for its exceptional
stability, safety, and longevity, ensuring reliable performance in various
environments.
High Capacity
With 460Ah capacity, it offers substantial energy storage, suitable for
extensive applications ranging from off-grid systems to recreational vehicles.
Compact Design
The battery combines high capacity with a compact, lightweight design, making
it easy to install and integrate into diverse systems while optimizing space.
Durable Construction
Designed for challenging environments, it features rugged housing and durable
components, assuring long-term reliability and durability.
Wide Temperature Range
Engineered to perform reliably across a broad temperature spectrum, it
operates effectively from -20°C to 60°C (-4°F to 140°F).
Integrated Heating System
The built-in heating system enables charging in cold conditions, safeguarding
the cells and ensuring battery efficiency in freezing temperatures.
Maintenance-Free
This battery requires minimal maintenance, providing hassle-free operation and
peace of mind for the user.
Emphasis on Safety
With built-in mechanisms for overcharge, over-discharge, short circuit, and
thermal protection, it prioritizes safety, minimizing risks and enhancing user
confidence.
Advanced Communication Capabilities
Featuring Bluetooth for wireless connectivity, it allows real-time monitoring
of performance data through the Epoch Batteries Li-Ion app.
Specifications
Nominal Voltage | 12.8V |
---|---|
Nominal Energy @ 0.2C | 5.88kWh |
Nominal Capacity @ 0.2C | 460Ah |
Internal Resistance @ 1kHz AC | ≤30mΩ |
Charge Voltage Range | 14.2V |
Float Voltage Range | 13.6~13.8V |
Max Charge Current | 200A (400A @ 10s) |
Recommended Charge Current | 50A |
Max Discharge Current | 200A (400A @ 10s) |
Recommended Discharge Current | 100A |
Short Circuit Protection | 800A @ 500μs |
Low Voltage Disconnect | 10V |
Reconnect Voltage | 12V |
Communications | Bluetooth |
Max Series Connections | 4 |
Max Parallel Connections | 4 |
Terminal and Torque | M10 |
IP Rating | IP21 |
Length | 522±2 mm (20.55″) |
Width | 218±2 mm (8.60″) |
Height | 240±2 mm (9.45″) |
Weight | 38kg (84lb) |
Operational Temperature Range | -20°C to 60°C (-4°F to 140°F) |
Operational Altitude | <3000m |
Self-Discharge Rate | ≤3%/month |
Recommended Storage Environment | 15°C to 35°C (59°F to 95°F) |
Cycle Life | >4000 cycles @80%DOD |
Safety Guidelines
To ensure the highest levels of safety and to prevent potential accidents, injuries, or property damage, it is imperative to adhere to the following detailed safety instructions:
Comprehensive Understanding
Prior to using the battery, it is essential to thoroughly read and comprehend
the instructions in the manual. This involves familiarizing yourself with the
battery’s functions, technical specifications, and critical safety guidelines.
Intended Usage
The battery should be utilized strictly as described in the manual. Deviating
from its intended use could lead to damage not only to the battery but also to
connected equipment.
Secure Storage
Store the battery in a place that is safely out of reach from children and
pets. Inappropriate handling of the battery by them could result in severe
injuries or potentially fatal accidents.
Professional Handling
Any disassembly, modification, or repair attempts on the battery should be
strictly avoided and left to qualified professionals. Unauthorized tampering
can lead to hazards such as fires, electric shocks, or injuries.
Temperature Constraints
Using the battery outside its operational temperature range of -20°C to 60°C
(-4°F to 140°F) can lead to diminished performance and increase safety risks.
Charger Compatibility
Only utilize chargers that are expressly designed for LiFePO4 batteries.
Incompatible chargers can cause fires, electric shocks, or damage the battery.
Charging Oversight
Closely monitor the battery during charging. Refrain from overcharging or
undercharging the battery, as it can negatively impact its lifespan and
efficacy. Disconnect the charger once the battery is fully charged to avoid
overcharging.
Fire Extinguishing Methods
If a fire involving the battery occurs, use a Class D fire extinguisher, sand,
or dry powder for extinguishing. Do not use water.
Responsible Disposal
Dispose of the battery in accordance with local environmental regulations and
guidelines. Do not incinerate or include it in household waste. Consult local
authorities for appropriate disposal procedures.
Additional Safety Measures
- Always handle the battery with caution to avoid physical impacts or drops.
- Ensure that the battery is connected correctly in terms of polarity to any devices or chargers.
- Periodically check the battery for any signs of damage, wear, or unusual behavior. If anything abnormal is detected, cease usage immediately and reach out to customer support for guidance.
Installation Guide
Proper installation of your 12460ES is essential to ensure optimal performance and safety. Follow these installation instructions to set up your battery correctly:
Location
Choose a well-ventilated, dry location for installing the battery. Avoid areas
prone to moisture, direct sunlight, or extreme temperatures.
Ventilation
Good airflow is necessary to dissipate any heat generated by the battery
during charging and discharging processes. Adequate ventilation helps in
maintaining optimal operating temperatures, thereby enhancing the battery’s
efficiency and longevity.
Dry Environment
The installation area should be free from moisture. Batteries are sensitive to
moisture and humidity, which can lead to corrosion, increased internal
resistance, or in extreme cases, short-circuiting. A dry environment minimizes
these risks and contributes to the safe operation of the battery.
Avoid Direct Sunlight
Prolonged exposure to direct sunlight can significantly increase the battery’s
temperature, potentially leading to overheating. Overheating can accelerate
the degradation of the battery cells and reduce overall performance and
lifespan.
Stable Temperature Conditions
While our batteries are designed to operate within a range of temperatures,
extreme conditions should be avoided. Installation in an area that avoids
significant temperature fluctuations helps in maintaining the structural
integrity and functional efficiency of the battery. Extreme cold can reduce
the battery’s ability to hold a charge, while extreme heat can lead to faster
chemical degradation inside the battery.
Accessibility
Choose a location where the battery is easily accessible for maintenance,
inspection, and, if necessary, replacement. This ensures that any required
upkeep can be performed safely and conveniently.
Safety Compliance
Ensure that the chosen location complies with local safety codes and
regulations. This includes considering factors like clearance from flammable
materials and ease of emergency access.
Mounting
Securely mount the battery in a stable position using appropriate mounting
hardware. Ensure the mounting surface can support the weight of the battery
and any associated equipment.
Orientation
Install the battery in an upright position to ensure proper operation.
Epoch Li-Ion App
Download and install the Epoch Li-Ion app from the App Store or Google Play.
- Allow access to Bluetooth when prompted.
Note: Android 10+ requires location services to be enabled for fine
Bluetooth scanning.
App Store (iOS)
Google Play
(Android)
Connection Guide
Ensuring Correct Polarity
When connecting the 12460ES to your system, it’s imperative to match the
polarity correctly. The positive (+) terminal of the battery should align with
the positive (+) terminal of the load or device, and similarly, the negative
(-) terminals should be connected. This ensures safe and effective operation
of your system.
Series and Parallel Connections
The 12460ES batteries can be configured in series, parallel, or a hybrid of
both, depending on your voltage and capacity requirements.
Series Connections
Voltage Increase
In a series setup, the voltages of each battery add up. For instance,
connecting two 12460ES batteries in series results in a combined voltage of
24V (12V + 12V).
Capacity Maintenance
The total capacity in Ah remains equivalent to that of a single battery.
Use Cases
Ideal for applications requiring higher voltage, such as 24V power systems.
Parallel Connections
Voltage Consistency
When connected in parallel, the overall voltage remains the same as a single
battery (12V) even when multiple batteries are connected.
Capacity Increase
The total capacity is the sum of the individual batteries. For example, three
12460ES batteries in parallel yield a total capacity of 1,380Ah.
Use Cases
Suitable for scenarios requiring higher capacity or extended runtime without
increasing the voltage.
Busbar System
Involves using a robust conductor to connect all positive terminals to one
busbar and all negative terminals to another.
Advantages
Promotes equal resistance and uniform charging/discharging, simplifies adding
more batteries, reduces voltage drop, and facilitates battery isolation and
replacement.
Considerations
May require more space and custom busbars depending on the setup.
Daisy-Chaining
Connects the positive terminal of one battery to the negative terminal of the next.
Advantages
Simpler implementation, especially in smaller systems or space-constrained
areas, and generally requires fewer materials.
Considerations
Can result in higher resistance for batteries further from the power source,
leading to uneven charging/discharging, and adding more batteries might be
cumbersome.
Best Practices
For systems with multiple batteries, a busbar approach is generally preferred, especially in setups needing high reliability and balanced charging/discharging. Daisy-chaining is more suited for simpler, smaller systems but requires careful monitoring to ensure even charging and discharging.
Series-Parallel Connections
Combining Methods
Increase both voltage and capacity by creating series strings of batteries,
then connecting these strings in parallel.
Configuration Example
Two strings of two 12460ES batteries in series (24V and 460Ah each) can be
connected in parallel for a combined output of 24V and 920Ah.
Important Considerations
Compatibility
Use identical batteries in terms of voltage, capacity, and type to prevent
uneven charging and extend the battery pack’s life.
Safety Precautions
Properly fuse each battery or string to protect against short circuits.
Terminal and Cable Management
Terminal Inspection
Regularly inspect battery terminals for any signs of damage and keep them
clean.
Cable Routing
Ensure cables are routed away from sharp edges and heat sources to prevent
damage.
Overcurrent Protection
Install appropriate fuses or circuit breakers in the circuit for safety.
Fuses and Circuit Breakers
Choosing the Right Protection
Determine the maximum operating current and select a fuse or circuit breaker
with a rating of 125% to 150% of this current.
Voltage Rating
Ensure the voltage rating of the protection device is equal to or greater than
the battery’s voltage.
Type Selection
Choose between slow-blow fuses, fast-acting fuses, thermal circuit breakers,
magnetic circuit breakers, or hybrid types based on your system’s
requirements.
Testing and Professional Assistance
System Testing
After installation, conduct a thorough system test to confirm proper operation
and compatibility.
Seeking Help
If you encounter difficulties or have doubts about any part of the
installation process, consult a qualified technician or electrician for
assistance.
Charging Guide
Proper charging procedures are crucial to maximizing the performance, lifespan, and safety of your 12460ES. Follow these charging instructions to ensure optimal charging efficiency and battery health:
Initiate Charge
Power Activation
Begin by pressing the power button on the top of the 12460ES. This action
powers up the battery and readies it for charging.
Visual Indicator
Upon activation, a bright blue LED will illuminate, signaling that the battery
is active and prepared to accept a charge.
Compatible Chargers
Use only chargers specifically designed for LiFePO4 batteries. Incompatible chargers can lead to serious risks like fire, electric shock, or damage to the battery.
Charging Parameters
Specific Voltages
Follow these specified charging voltages to ensure optimal charging:
- Bulk Voltage: 14.2V
- Absorption Voltage: 14.2V
- Float Voltage: 13.6V
Voltage and Current Limits
Never exceed the maximum voltage or current ratings to prevent overcharging or
damage.
Charge Control
Opt for chargers equipped with charge control features, including overcharge protection and temperature compensation, for a safe and efficient charging process.
Initial Full Charge
Before first use, fully charge the battery with a compatible charger, adhering to the recommended charging parameters.
Charging Process
Correct Polarity
Ensure proper polarity when connecting the battery to the charger.
Active Monitoring
Watch the charging process closely and disconnect the charger once the battery
is fully charged.
Charging Environment
Charge the battery in a well-ventilated area away from flammable materials, heat sources, and moisture. Ensure adequate airflow around the battery during the charging process.
Temperature Management
Optimal Range
Charge within the recommended temperature range of -20°C to 60°C (-4°F to
140°F) to maintain charging efficiency and preserve battery lifespan.
Extreme Temperature Avoidance
Refrain from charging in very high or low temperatures, as this can impact the
efficiency and longevity of the battery.
Safety Precautions
Always follow safety precautions when charging the battery, including wearing appropriate personal protective equipment and avoiding direct contact with exposed terminals.
Monitoring
Regularly monitor the charging process and battery condition to ensure proper operation. If any abnormalities or issues are detected, discontinue charging immediately and contact customer support for assistance.
Usage Guide
Follow these guidelines to ensure that your 12460ES operates efficiently and safely, maximizing its potential and lifespan. Regular adherence to these practices will help maintain the battery’s optimal condition and ensure reliable performance.
Activating Discharge
Power On
Initiate the discharge process by pressing the power button atop the 12460ES.
Visual Confirmation
A bright blue LED will illuminate upon activation, signaling that the battery
is ready discharging.
Optimal Operating Conditions
Temperature Range
Operate the battery within -20°C to 60°C (-4°F to 140°F). However, for optimal
performance and extended lifespan, maintain a temperature range of 15°C to
25°C (59°F to 77°F).
Avoid Extremes
Exposure to extreme temperatures can detrimentally affect the battery’s
performance and durability.
Managing Discharge Depth
Shallow Discharges
Aim to minimize deep discharges. Regularly discharging below 20% SOC (State of
Charge) or 12.8V can shorten the battery’s lifespan.
Load Management
Current Limits
Ensure that the load connected to the battery does not surpass the maximum
continuous discharge current of 200A to avoid overloading and potential
damage.
Storage Practices
Ideal Conditions
When not in use, store the battery in a cool, dry environment, preferably
within 15°C to 25°C (59°F to 77°F).
Charge State for Storage
For long-term storage, maintain at least a 50% SOC and periodically recharge
to preserve battery health.
Standby and Backup Use
Readiness Testing
Regularly test and maintain the battery when used for standby or backup
purposes to ensure it’s fully functional during power outages or emergencies.
Regular Maintenance
Inspections and Testing
Conduct visual checks and test voltage and capacity regularly. Promptly
address any abnormalities to avert potential issues.
Disconnection When Idle
Preventing Self-Discharge
Disconnect the battery from the load and power it off during extended periods
of non-use to prevent self-discharge and maintain battery life.
Careful Handling
Avoid Damage
Handle the battery carefully to prevent any damage to the casing or internal
components. Avoid drops and rough treatment.
Adhering to Safety Precautions
Safe Operation
Always observe safety measures while handling or using the battery. This
includes wearing suitable protective gear and avoiding contact with exposed
terminals.
Professional Consultation
Seek Expert Advice
For any uncertainties regarding the battery’s usage or compatibility with
specific applications, it’s advisable to consult with a qualified technician
for professional guidance and assistance.
Maintenance Guide
Maintaining your 12460ES is vital for ensuring its long-term performance and reliability.
Regular Visual Inspections
Surface and Structure Check
Regularly examine the battery’s casing, terminals, and wiring for any signs of
wear, damage, or corrosion. This includes checking for cracks, bulges, or
leaks.
Immediate Action
If any abnormalities are noticed, take immediate steps to address them to
prevent further issues.
Terminal and Connector Maintenance
Cleaning Process
Use a soft brush or cloth along with a mild cleaning solution to gently clean
the terminals and connectors, removing dirt, dust, or corrosion.
Securing Connections
Tightness Check
Regularly ensure that all connections, especially terminal connections, are
tight and secure. Loose connections can lead to voltage drops, poor
performance, or even safety hazards.
Re-tightening Procedure
If any looseness is detected, carefully tighten the connections without over-
tightening, which can damage the terminals.
Voltage Monitoring
Regular Testing
Use a reliable multimeter or battery tester to periodically test the battery’s
voltage.
Voltage Comparison
Compare the measured voltage with the expected values to ensure the battery is
operating correctly.
Capacity Evaluation
Perform capacity tests to evaluate the battery’s health and efficiency.
Temperature Checks
Operational Heat Monitoring
Keep an eye on the battery’s temperature during charging and discharging
cycles.
Temperature Regulation
Avoid operation in extreme temperatures to maintain battery health and prevent
performance degradation.
Implement Preventive Maintenance
Scheduled Checks
Set up a preventive maintenance routine, including regular inspections,
cleaning, and testing.
Maintenance Records
Keep a log of all maintenance activities, observations, and any actions taken
for future reference and tracking.
Optimal Storage Environment
Ensure the battery is stored in a clean, dry place, away from direct sunlight, moisture, or extreme temperature variations.
Adherence to Safety Practices
Safety Gear
Always use the appropriate personal protective equipment when performing
maintenance tasks.
Avoid Direct Contact
Be cautious to avoid direct contact with exposed terminals or damaged parts of
the battery.
Expert Consultation
If you face any uncertainties or complex issues, or require assistance with more technical maintenance tasks, don’t hesitate to contact a qualified technician for professional support.
Troubleshooting Guide
Follow these troubleshooting steps to identify and resolve common problems:
Battery Not Charging
Connection Check
Ensure that the charger is properly and securely connected to the battery
terminals, observing the correct polarity.
Charger Compatibility and Function
Confirm that the charger is operational and specifically designed for LiFePO4
batteries.
Power Source Inspection
Make sure the power source for the charger is active and supplying the
required voltage.
Low Voltage or Capacity
Load Disconnect
Remove any connected loads and measure the battery’s voltage to check if the
issue is due to excessive discharge.
Visual Battery Inspection
Examine the battery for any visible signs of damage, leaks, or other unusual
conditions.
Capacity Assessment
Perform a detailed capacity test to evaluate the battery’s current health and
performance levels.
Overheating Issues
Temperature Range Compliance
Confirm that the battery is being operated within its specified temperature
range.
Ventilation
Ensure there is sufficient airflow around the battery to effectively dissipate
heat.
Load Management
If overheating occurs during discharge, consider reducing the load to
alleviate stress on the battery.
Short Circuit Concerns
Load Disconnection
Immediately disconnect all loads if a short circuit is suspected.
Inspection of Terminals and Wiring
Check for any signs of damage, corrosion, or looseness in the wiring and
terminals.
Continuity Testing
Use a multimeter to check for continuity between the positive and negative
terminals to identify a potential short circuit.
Abnormal Battery Behavior
Behavioral Observation
Monitor how the battery behaves during both charging and discharging cycles
for any out-of-the ordinary symptoms.
Behavior Documentation
Record any abnormal behavior such as voltage instability, excessive heat
generation, or unexpected power losses.
Seek Technical Support
Reach out to technical support for expert advice on diagnosing and remedying
the issue.
Failure to Hold Charge
Charging Parameter Verification
Ensure the battery is being charged with the correct voltage and current
settings.
Capacity Testing
Conduct a capacity test to determine if the battery effectively holds its
rated capacity.
Consider Battery Age
Take into account the age and usage history of the battery, as its ability to
hold a charge may diminish over time.
Excessive Self-Discharge
Load Disconnection
Ensure that all loads are disconnected when the battery is not in active use.
Terminal Maintenance
Clean the terminals and connectors to ensure proper contact and reduce self-
discharge.
Current Draw Measurement
Isolate the battery and measure the current draw to detect any parasitic
loads.
Erratic Behavior
Environmental Factors
Ensure the battery is not exposed to extreme conditions like high temperatures
or moisture.
Connection Security
Check all terminal connections to prevent intermittent connectivity issues.
Component Testing
Evaluate individual components, such as chargers or connected devices, to
pinpoint the source of erratic behavior.
Seeking Professional Assistance
If the troubleshooting steps do not resolve the problem, or if you are unsure about performing any of these tasks, it is advisable to seek help from a qualified technician. Professional assistance ensures accurate diagnosis and safe, effective solutions.
Warranty Information
Please review the following warranty information outlining the coverage, terms, and conditions of your battery’s warranty:
Warranty Terms
Duration of Coverage
The battery is accompanied by a limited warranty, which is active from the
date of purchase and lasts for a period not exceeding 11 years.
Coverage Scope
- This warranty specifically addresses manufacturing defects. It includes issues such as faulty components, errors in assembly, or structural irregularities that affect the performance and functionality of the battery.
- The warranty is designed to cover defects that occur under normal usage conditions and is an assurance of the product’s quality and reliability.
Exclusions from Warranty
User-Related Damages
The warranty does not cover damages that arise due to misuse, abuse, neglect,
or improper handling and maintenance of the battery.
Unauthorized Modifications
Any form of modification, alteration, or tampering with the battery voids the
warranty completely.
External Causes
Damages caused by external factors like accidents, natural disasters (such as
floods, earthquakes), or unauthorized repairs are not included in the
warranty.
Non-Approved Accessories
Using accessories or chargers that are not approved by Epoch Batteries may
lead to damages that are not covered under this warranty.
Warranty Claim Procedure
Initiating a Claim
To start a warranty claim, reach out to our customer support team. Provide
your proof of purchase and a detailed account of the issue you’re
experiencing. Assistance and Guidance
Our customer support team will walk you through the claim process and give you
instructions for returning the defective product, if necessary. Inspection
and Resolution
Upon receipt and inspection of the product, we will determine if it’s eligible
for warranty coverage. Depending on the outcome, we will undertake repair,
replacement, or provide a refund, as applicable.
Limitation of Liability
Extent of Responsibility
Our liability under this warranty is strictly limited to repairing, replacing,
or refunding the defective product, at our discretion.
Exclusion of Indirect Damages
We are not liable for any indirect damages that arise from using or the
inability to use the battery. This includes, but is not limited to, data loss,
lost profits, or personal injuries.
Consumer Rights
Legal Rights
This warranty provides you with specific legal rights. Additionally, you may
have other rights that vary from jurisdiction to jurisdiction.
Statutory Rights
Your statutory rights as a consumer remain unaffected by this warranty.
Warranty Support Contact
Support Team
For any warranty claims, questions, or assistance, you can contact the Epoch
Batteries customer
support team at Epoch Batteries
(Support)
Maintaining Your Warranty
Proof of Purchase
Always retain your proof of purchase and a copy of this warranty document for
future reference.
Queries and Assistance
If you have any doubts or need clarification about the warranty coverage or
the claim process, feel free to reach out to us for support.
We at Epoch Batteries are proud of the quality and reliability of our
products. We are dedicated to providing exceptional customer service and stand
firmly behind our batteries. Thank you for choosing Epoch Batteries as your
trusted energy solution.
Legal Provisions
Purpose and Importance of the Guide: This guide is meticulously crafted
to offer detailed and comprehensive instructions for the safe installation,
operation, and maintenance of 12460ES lithium battery packs. It’s imperative
that all users, prior to commencing any installation, operational, or
maintenance activities, thoroughly review this manual. The information
contained herein is vital for ensuring the correct and safe handling of the
battery packs.
Qualification for Handling: The procedures and tasks described in this manual
are intended to be performed by qualified
individuals who possess the necessary technical skills and understanding.
These precautions are set to mitigate any potential damage to the product and,
more importantly, to minimize personal safety risks. Unqualified handling can
lead to improper installation or usage, which may not only compromise the
performance of the battery but also pose significant safety hazards.
Warranty and Compliance
Adherence to Safety Guidelines: Failing to adhere to the safety guidelines
outlined in this manual can result in the nullification of the product’s
warranty and disqualification from any warranty claims. This stipulation
underscores the importance of following the prescribed safety and operational
protocols.
Manufacturer’s Liability: Epoch Batteries explicitly disclaims any liability
for damages or injuries that may arise from noncompliance with the manual’s
guidelines. This includes product damage, property damage, personal injury, or
loss of life.
Users are reminded that adhering to the guidelines is not just a matter of
maintaining the warranty but also a crucial aspect of safety.
Information Accuracy and Updates
Content Validity: The content provided in this manual is deemed accurate
and reliable as of its date of publication. However, Epoch Batteries holds the
right to make modifications to the product specifications. These modifications
may include optimizations, enhancements, or other types of alterations, and
can be made without any prior notice.
Version Consultation: To ensure that users have access to the most
current and accurate information, it is recommended to consult the latest
version of this manual. Regularly checking for updates ensures that users are
aware of any changes or improvements made to the product or its guidelines.
Illustrations and Representations
Diagrams and Schematics: The diagrams and schematics included in this manual
are intended to aid in the understanding of the system configuration and the
installation process. They are designed to be illustrative and may not
precisely represent the actual components found at the installation site.
Understanding Variations: Users should be aware that the actual setup might
differ slightly from the illustrations, and adjustments might be needed to
accommodate specific installation scenarios.
Intellectual Property and Usage Rights
Copyright Protection: The manual is the intellectual property of Epoch
Batteries, and as such, any unauthorized extraction, reproduction, or
translation of its contents is strictly prohibited. This restriction is in
place to protect the integrity and proprietary nature of the document.
Consent Requirement: Permission for any form of reproduction or
translation must be obtained in writing from Epoch Batteries. This ensures
that the dissemination of the material is controlled and that the information
remains accurate and reliable.