SAMSUNG S34C65 Ultra-WQHD 100Hz AMD FreeSync Monitor User Manual
- May 15, 2024
- Samsung
Table of Contents
S34C65 Ultra-WQHD 100Hz AMD FreeSync Monitor
Specifications
- Model Numbers: S34C65U, S34C65V, S34C65*T
- Color and Appearance: May vary
- Specifications Subject to Change: Yes
Product Usage Instructions
Before Using the Product
Safety Precautions
Follow the safety instructions provided to prevent serious
injury or property damage.
Electricity and Safety
Ensure to handle electricity safely while using the product.
Installation
Follow the installation guidelines for proper setup of the
product.
Operation
Learn how to operate the product efficiently for optimal
performance.
Cleaning
Refer to the manual for cleaning instructions to maintain the
product’s appearance.
Correct Posture to Use the Product
Adjust your posture for comfortable and ergonomic use of the
product.
FAQ
Q: Can I connect multiple source devices to the product?
A: Yes, you can connect various source devices using different
cables as specified in the manual.
Q: How do I adjust the product tilt and height?
A: Refer to the instructions provided in the manual for
adjusting the tilt and height of the product for your comfort.
User Manual
S34C65U S34C65V S34C65*T
The colour and the appearance may differ depending on the product, and the
specifications are subject to change without prior notice to improve the
performance.
The contents of this manual are subject to change without notice to improve
quality. © Samsung Samsung owns the copyright for this manual. Use or
reproduction of this manual in parts or entirety without the authorization of
Samsung is prohibited. Trademarks other than that of Samsung are owned by
their respective owners. An administration fee may be charged in the following
situations:
(a) An engineer is called out at your request, but it is found that the
product has no defect (i.e., where the user manual has not been read). (b) You
bring the unit to a repair centre, but it is found that the product has no
defect (i.e., where the user manual has not been read). You will be informed
of the administration fee amount before a technician visits.
Table of contents
Before Using the Product
Safety Precautions
4
Electricity and Safety
4
Installation
5
Operation
6
Cleaning
7
Correct posture to use the product
8
Preparations
Installation
9
Attaching the Stand
9
Precautions for moving the product
10
Checking the space around the product
10
Adjusting the Product Tilt and Height
11
Anti-theft Lock
12
Wall Mount Kit Specifications (VESA)
12
Control Panel
13
Direct Key Guide
14
Connecting and Using a Source Device
Read below before connecting the product. 15
Ports
16
Connecting and Using a PC
17
Connection Using the HDMI Cable
17
Connection Using an HDMI-DVI Cable
17
Connection Using an DP Cable
17
Connection Using the USB Type-C Cable
17
Connection Using a ThunderboltTM 3 / 4 Cable
or USB Type-C Cable
18
Connecting the Dual display (daisy chain)
19
Connecting to headphones or earphones
19
Connecting the Power
19
Connecting the Product to a PC as a USB HUB 20
Connecting to Camera (Supported model:
S34C65*V)
21
Setting Windows Hello
21
Tidying Up the Connected Cables
22
Setting Optimum Resolution
22
List of graphic cards supporting HDR10
22
Menu
Picture
23
Eye Care
30
PIP/PBP
30
OnScreen Display
32
System
32
Support
36
Installing the Software
Easy Setting Box
37
Restrictions and Problems with the Installation 37
System Requirements
37
Driver Installation
37
2
Table of contents
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre
38
Product diagnosis (Screen issue)
38
Checking the Resolution and Frequency
38
Check the following.
38
Q & A
41
Specifications
General
42
Standard Signal Mode Table
43
Appendix
Responsibility for the Pay Service (Cost to
Customers)
45
Not a product defect
45
A Product damage caused by customer’s fault 45
Others
45
FreeSync
46
3
Chapter 01 Before Using the Product
Safety Precautions
Warning Caution
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not
followed.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is dangerous to make any kind of contact with any internal part of this
AC voltage: Rated voltage marked with this symbol is AC voltage.
product.
This symbol indicates that this
product has included important
DC voltage: Rated voltage marked
literature concerning operation and
with this symbol is DC voltage.
maintenance.
Class II product: This symbol indicates
that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to
Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.
protective earth (ground).
Electricity and Safety
Warning
· Do not use a damaged power cord or plug, or a loose power socket. · Do not
use multiple products with a single power socket. · Do not touch the power
plug with wet hands. · Insert the power plug all the way in so it is not
loose. · Connect the power plug to a grounded power socket (type 1 insulated
devices only). · Do not bend or pull the power cord with force. Be careful not
to leave the power cord under a heavy
object. · Do not place the power cord or product near heat sources. · Clean
any dust around the pins of the power plug or the power socket with a dry
cloth.
Caution
· Do not disconnect the power cord while the product is being used. · Only use
the power cord provided with your product by Samsung. Do not use the power
cord with
other products. · Keep the power socket where the power cord is connected
unobstructed.
The power cord must be disconnected to cut off power to the product when an
issue occurs. · Hold the plug when disconnecting the power cord from the power
socket.
4
Installation
Warning
· DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT.
DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
· Keep the plastic packaging out of the reach of children. Children may
suffocate.
· Do not install the product on an unstable or vibrating surface (insecure
shelf, sloped surface, etc.) The product may fall and become damaged or cause
an injury. Using the product in an area with excess vibration may damage the
product or cause a fire.
· Do not install the product in a vehicle or a place exposed to dust, moisture
(water drips, etc.), oil, or smoke.
· Do not expose the product to direct sunlight, heat, or a hot object such as
a stove. The product lifespan may be reduced or a fire may result.
· Do not install the product within the reach of young children. The product
may fall and injure children.
· Edible oil (such as soybean oil) may damage or distort the product. Keep the
product away from oil pollution. And do not install or use the product in the
kitchen or near the kitchen stove.
Caution
· Do not drop the product while moving.
· Do not set down the product on its front.
· When installing the product on a cabinet or shelf, make sure that the bottom
edge of the front of the product is not protruding. The product may fall and
become damaged or cause an injury. Install the product only on cabinets or
shelves of the right size.
· Set down the product gently. Product failure or personal injury may result.
· Installing the product in an unusual place (a place exposed to a lot of fine
dust, chemical substances, extreme temperatures or a significant presence of
moisture, or a place where the product will operate continuously for an
extended period of time) may seriously affect its performance. Be sure to
consult Samsung Customer Service Centre if you want to install the product at
such a place.
· Before assembling the product, place the product down on a flat and stable
surface so that the screen is facing downwards. The product is curved. Placing
pressure on the product when on a flat surface may damage the product. When
the product is on the ground facing up or down, do not put pressure on it.
· In the same series, the colour can vary depending on the size.
5
Operation
Warning
· There is a high voltage inside the product. Never disassemble, repair or
modify the product yourself. Contact Samsung Customer Service Centre for
repairs.
· To move the product, first disconnect all the cables from it, including the
power cable. · If the product generates abnormal sounds, a burning smell or
smoke, disconnect the power cord
immediately and contact Samsung Customer Service Centre. · Do not let children
hang from the product or climb on top of it.
Children may become injured or seriously harmed. · If the product is dropped
or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Centre. Continued use can
result in a fire or electric shock. · Do not leave heavy objects or items that
children like (toys, sweets, etc.) on top of the product. The product or heavy
objects may fall as children try to reach for the toys or sweets resulting in
a
serious injury. · During a lightning or thunderstorm, power off the product
and remove the power cable. · Do not drop objects on the product or apply
impact. · Do not move the product by pulling the power cord or any cable. · If
a gas leakage is found, do not touch the product or power plug. Also,
ventilate the area
immediately. · Do not lift or move the product by pulling the power cord or
any cable. · Do not use or keep combustible spray or an inflammable substance
near the product. · Ensure the vents are not blocked by tablecloths or
curtains.
An increased internal temperature may cause a fire.
· Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects
that burn easily (paper, matches, etc) into the product (through the vent or
input/output ports, etc).
Be sure to power off the product and disconnect the power cord when water or
other foreign substances have entered the product. Then contact Samsung
Customer Service Centre.
· Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
Be sure to power off the product and disconnect the power cord when water or
other foreign substances have entered the product. Then contact Samsung
Customer Service Centre.
6
Caution
· Leaving the screen fixed on a stationary image for an extended period of
time may cause afterimage burn-in or defective pixels. Set the screen to
power-saving mode or moving-picture screen saver when not using the product
for an extended period of time.
· Disconnect the power cord from the power socket if you do not plan on using
the product for an extended period of time (vacation, etc). Dust accumulation
combined with heat can cause a fire, electric shock or electric leakage.
· Use the product at the recommended resolution and frequency. Your eyesight
may deteriorate.
· Do not hold the product upside-down or move it by holding the stand. The
product may fall and become damaged or cause an injury.
· Looking at the screen too close for an extended period of time can
deteriorate your eyesight. · Do not use humidifiers or stoves around the
product. · Rest your eyes for more than 5 minutes or look at distance objects
for every 1 hour of product use. · Do not touch the screen when the product
has been turned on for an extended period of time as it
will become hot.
· Store small accessories out of the reach of children. · Exercise caution
when adjusting the product angle or stand height.
Your hand or finger may get stuck and injured. Tilting the product at an
excessive angle may cause the product to fall and an injury may result. · Do
not place heavy objects on the product. Product failure or personal injury may
result. · When using headphones or earphones, do not turn the volume too high.
Having the sound too loud may damage your hearing.
Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic
wave humidifier is used nearby. Contact your nearest Samsung Customer Service
Centre if you want to clean the inside of the product
(Service fee will be charged.) Do not press the product screen with hands or
other objects. There is a risk of damaging the screen. Exercise care when
cleaning as the panel and exterior of advanced LCDs are easily scratched. Take
the following steps when cleaning.
1 Power off the product and PC. 2 Disconnect the power cord from the product.
Hold the power cable by the plug and do not touch the cable with wet hands.
Otherwise, an electric shock may result.
3 Wipe the product with a clean, soft and dry cloth.
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe
the exterior of the product clean. Do not apply a cleaning agent that contains
alcohol, solvent, or surfactant to the product. Do not spray water or
detergent directly on the product.
4 Connect the power cord to the product when cleaning is finished. 5 Power on
the product and PC.
7
Correct posture to use the product
Use the product in the correct posture as follows: · Straighten your back. ·
Allow a distance of 45 to 50cm between your eye and the screen, and look
slightly downward at
the screen. · Keep your eyes directly in front of the screen. · Adjust the
angle so light does not reflect on the screen. · Keep your forearms
perpendicular to your upper arms and level with the back of your hands. · Keep
your elbows at about a right angle. · Adjust the height of the product so you
can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart. · Do the Eye
excercises or blink frequently, then eye fatigue will be relieved.
8
Chapter 02 Preparations
Installation
Attaching the Stand
Before assembling the product, place the product down on a flat and stable
surface so that the screen is facing downwards. Disassembly is the reverse
order of assembly.
1
Put the stand base onto the stand neck as the direction shown in the figure. Check that the stand neck is firmly connected. Tightly fasten the connecting screw at the bottom of the stand base. Fasten the large screw in the middle for assembly.
2
3
4
Push the assembled stand into the main body in the direction of the arrow as
shown in the figure.
Confirm that the handle is tightly fastened. If the handle has not been fully
lowered, hold it with your hand and lower it.
Stand up the monitor as shown in the figure.
Stand assembly is complete.
Caution Do not arbitrarily remove the panel film. If not observed, the
warranty service may be restricted.
9
Precautions for moving the product
· Hold the lower corners or edges of the product when moving it.
· Do not directly apply pressure on the screen.
· Do not hold the screen when moving the product.
Checking the space around the product
Make sure to have enough space for ventilation when placing the product. An
internal temperature rise may cause fire and damage the product. Maintain
enough space around the product as shown in the diagram when installing the
product. The exterior may differ depending on the product.
10 cm
10 cm
10 cm
10 cm
10 cm
· Do not hold the product upside down only by · Do not press down on the product. There is a
the stand.
risk of damaging the product.
10
Adjusting the Product Tilt and Height
The colour and shape of parts may differ from what is shown. Specifications
are subject to change without notice to improve quality.
Caution
-30.0° (±3.0°) ~ 30.0° (±3.0°)
-2.0° (±3.0°) ~ 20.0° (±3.0°)
120.0 mm (±5.0 mm)
· The product tilt and height can be adjusted.
· Hold the top centre of the product and adjust the height carefully.
· When adjusting the stand height, you may hear a noise. This noise is
generated because of the ball inside the stand slides when the stand height is
adjusted. It is a normal noise and not a malfunction of the product.
· Grasp the left and right sides of the monitor and adjust the swivel. · Grasp
the centre of the monitor and adjust the height. · Do NOT hold the stand
moving part with your hand when leveling the screen. Your hand may get
hurt. · Do not put an object around the lower part of the product. The product
or object may get damaged
when adjusting the product height. After adjusting the product tilt and
height, if the screen is not level, take the following actions.
-2° +2°
· Hold the bezel at both side edges and adjust the monitor angle until the
screen becomes level. (Be careful not to directly hold the LCD display.)
· The monitor angle can be adjusted from -2° to +2°.
11
Anti-theft Lock
An anti-theft lock allows you to use the product securely even in public
places. The locking device shape and locking method depend on the
manufacturer. Refer to the manuals provided
with your anti-theft locking device for details.
To lock an anti-theft locking device:
1 Fix the cable of your anti-theft locking device to a heavy object such as a
desk. 2 Put one end of the cable through the loop on the other end. 3 Insert
the locking device into the anti-theft lock slot at the back of the product. 4
Lock the locking device.
An anti-theft locking device can be purchased separately. Anti-theft locking
devices can be purchased at electronics retailers or online.
Wall Mount Kit Specifications (VESA)
Install your wall mount on a solid wall perpendicular to the floor. Before
attaching the wall mount to surfaces other than plaster board, please contact
your nearest dealer for additional information. If you install the product on
a slanted wall, it may fall and result in severe personal injury. Samsung wall
mount kits contain a detailed installation manual and all parts necessary for
assembly are provided.
· Do not use screws that are longer than the standard length or do not comply
with the VESA standard screw specifications. Screws that are too long may
cause damage to the inside of the product.
· For wall mounts that do not comply with the VESA standard screw
specifications, the length of the screws may differ depending on the wall
mount specifications.
· Do not fasten the screws too firmly. This may damage the product or cause
the product to fall, leading to personal injury. Samsung is not liable for
these kinds of accidents.
· Samsung is not liable for product damage or personal injury when a non-VESA
or non-specified wall mount is used or the consumer fails to follow the
product installation instructions.
· Do not mount the product at more than a 15 degree tilt.
· Standard dimensions for wall mount kits are shown in the table below.
Wall mount bracket Product
C
Model name
VESA screw hole specs C (A * B) in millimetres
Standard Screw
Quantity
S34C65*U
100.0 x 100.0
6.5 ~ 8.5 mm M4
4
S34C65*V
S34C65*T
Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric shock.
12
Control Panel
The colour and shape of parts may differ from what is shown. Specifications
are subject to change without notice to improve quality. Function Key Guide
Custom Key
Return
DOWN(FRONT)
LEFT
5-Way Button RIGHT
PRESS(ENTER) UP(REAR)
Power LED
Parts 5-Way Button Power LED
Function Key Guide Custom Key
Source
Menu
Power Off Return
Description
Multi directional button that helps navigate.
This LED is power status indicator. You can select the power LED operation to
be enabled or disabled on
the menu screen. ( System Power LED On) To use the Function Key Guide, press
the 5-Way Button when the screen is turned on.
· Custom Key is used to directly access the function set in Setup Custom Key.
Go to System Setup Custom Key and change the custom key.
Changes the input source. A message will appear on the top left corner of the
screen if the input source has been changed.
Displays the main on-screen menu. To enable or disable the menu lock, move to
the next step (move the 5-Way Button to the right) with the “Menu” displayed,
and then push the 5-Way Button to the left for 10 seconds until the menu
screen disappears. If the menu lock is enabled, Brightness, Contrast, Eye
Saver Mode, Volume and Information are available.
Turns off the product.
Exits from the menu page.
13
Direct Key Guide
On the Direct Key Guide screen, the following menu options appear when the
product screen is switched on or the input source is changed.
Eye Saver Mode
Volume
Switch USB Source
Features
Eye Saver Mode Off
The Direct Key Guide screen shows if Eye Saver Mode is enabled. (Off, Low,
High) When the product not displays the OSD menu, the 5-Way Button could be
used as below. · UP: Adjust Brightness, Contrast, Eye Saver Mode. · DOWN:
Adjust Volume, Mute. · RIGHT: Switch the USB source. · LEFT: Adjust Source. ·
PRESS(ENTER): Display Function Key Guide.
14
Chapter 03 Connecting and Using a Source Device
Read below before connecting the product.
1 Before connecting the product, check the shapes of both ports of the
supplied signal cables and
the shapes and locations of the ports on the product and external device.
2 Before connecting the product, make sure you remove the power cables from
both the product and
the external device to prevent damage to the product due to a short circuit or
over current.
3 After all signal cables have been properly connected, connect the power
cables back to the product
and the external device.
4 After connecting is completed, make sure you read the manuals to acquaint
yourself with the
product functions, precautions and other information required to use the
product properly. Connecting parts may differ in different products. Provided
ports may vary depending on the product.
15
Ports
The functions available may vary depending on the product model. The colour
and shape of parts may differ from what is shown. Specifications are subject
to change without notice to improve quality. Refer to the actual product.
Port
S34C65U LAN
S34C65V
S34C65*T
Description Connect to an audio output device such as headphones.
· Connect to a USB device.
· Used to update the software.
· Connect to a USB device.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Connects to a PC using a DP cable.
· Connects to a source device using a USB Type-C cable.
· The USB Type-C port can be connected to a notebook or mobile device for charging.
Connects to a PC using a USB cable. This port can only connect to a PC.
If a PC is connected to the monitor using a USB Type-C cable, connect a LAN
cable to this port to connect the PC to the network. Use Cat7(STP Type) cable
for the connection. (10/100 Mbps)
Shielded Twisted Pair
Connect to a source device using a ThunderboltTM 3 / 4 cable or USB Type-C cable.
·
is ThunderboltTM 4 upstream port.
With max 90 W PD output.
To connect to a PC via Thunderbolt, connect the cable to the
the two USB Type-C ports.
port, one of
Connect to a source device using a ThunderboltTM 3 / 4 cable or USB Type-C cable.
· is ThunderboltTM 4 downstream port. With max 15 W PD output. The port does not support the video input feature (DisplayPort ALT).
Connect the power cord for product.
16
Connecting and Using a PC
Connection Using an DP Cable
Select a connection method suitable for your PC.
Connection Using the HDMI Cable
It is recommended to use the HDMI cable provided as components. If not
provided, be sure to use authorised cable for HDMI cable connections. If you
use a unauthorised HDMI cable, the image quality may be degrade.
Connection Using an HDMI-DVI Cable
When using HDMI-DVI cable, audio may not be supported according to source
device. The optimum resolution may not be available with an HDMI-DVI cable.
It is recommended to use the DP cable provided as an accessory. If not
provided, be sure to use a DP cable of 1.5 m or below.
Connection Using the USB Type-C Cable
This function is supported on the S34C65U/S34C65V model only. Check the
bandwidth of your USB Type-C cable whether it is available. The output may not
be adequate
depending on the cable specification and condition. Do not quickly connect or
disconnect the connector and power cable, because it requires some time. Due
to the compatibility issue, the function may not be available when any
Thunderbolt device is
connected using a cable. When charging with a USB Type-C cable, malfunction
may occur depending on the device type. In this case,
use the provided charger or consult the manufacturer of the device.
17
Connection Using a ThunderboltTM 3 / 4 Cable or USB Type-C Cable
According to the USB Power Delivery 3.0 specification, our product can charge
your PC when you connect it to our product using a ThunderboltTM 3 / 4 cable
or USB Type-C cable. To get the full experience of the ThunderboltTM 4
technology, connect a PC that supports this technology using a ThunderboltTM 4
cable and ensure that all connected devices and cables are approved by Intel
Thunderbolt. For detailed approval information, visit the official Intel
website. Before using the product, update the BIOS programme, Thunderbolt
firmware, and Thunderbolt software of your PC to their latest versions by
visiting the official website of your PC.
If you want to charge your PC, make sure that your PC supports power input.
Many ThunderboltTM 4 -compatible PCs do not support charging over a USB Type-C
port, and some PCs can charge only their own branded power adapters. Because
PC released in the market are very various, we cannot guarantee that our
product can charge all types of PC over a ThunderboltTM 4 port.
Unlike USB devices, ThunderboltTM 4 devices must be manually authenticated
through Intel’s Thunderbolt programme before the system recognises them.
Considering that it takes a relatively long time to complete the connection
and disconnection over Thunderbolt, do not quickly plug in and unplug the
signal cable or power cable. Otherwise, your devices may be damaged.
When connecting an external device that exceeds the charging capacity of the
ThunderboltTM 4/USB-C port, be sure to use the adapter dedicated to the
device. (For charging capacities for each port, see the product specifications
in the Samsung website (http://www.samsung.com). Ensure that the latest
version of MacOS is installed on your Mac device.
When connecting a notebook or laptop computer, it is recommended to connect the
port.
Make sure that the ThunderboltTM 3 / 4 or USB Type-C cable complies with the ThunderboltTM 3 / 4
or USB Type-C specification. Otherwise, your devices may be damaged. A Samsung branded cable is
recommended.
Because of compatibility with the Thunderbolt technology, phones that support the USB Type-C display
may not be displayed on our product. To fix this problem, you may need to upgrade the firmware from your
phone’s manufacturer.
Connect the ThunderboltTM 3 / 4 cable to a PC that supports ThunderboltTM 3 / 4 and connect the USB
Type-C cable to a PC that supports USB Type-C.
18
Connecting the Dual display (daisy chain)
PC
Monitor 1
Monitor 2
Connecting to headphones or earphones Connecting the Power
Dual display (daisy chain) support depends on your PC and the connected ThunderboltTM 3 / 4 cable. The ThunderboltTM 4 port on your PC must support dual 4 K @ 60 Hz output, and the particular 40Gbps ThunderboltTM 3 / 4 cable need to be purchased separately. For detailed specification of the ThunderboltTM 3 / 4 cable, visit the official Thunderbolt website. The supplied ThunderboltTM cable supports up to 20 Gbps.
To use the product, connect the power cable to a power outlet and the port on the product. The input voltage is switched automatically.
19
Connecting the Product to a PC as a USB HUB
S34C65U / S34C65V
S34C65*T
Use the product as a hub to connect the PC to a variety of devices or
networks. With some PCs, network connection through LAN may not be supported.
The read/ write rate will be affected by the USB device and your PC. For USB-
related problems caused by OS, drive programmes or software, please contact
relevant suppliers. With the launch of various USB devices on the market, we
cannot guarantee that our products are matched
with all USB devices. For an external mass-storage HDD requiring external
power supply, be sure to connect it to a power source. The company is not
liable for problems or damages to an external device caused by using an
unauthorised
cable for the connection. Some products do not follow the USB standard, and it
may cause a malfunction of the device.
20
Connecting to Camera (Supported model: S34C65*V)
1 To use the camera and microphone on the monitor, press at the top of the
monitor. 2 Launch the camera app on your PC.
When you want to stop using the monitor camera, press to close the camera app
on the monitor. The camera turns off automatically, and Windows and
applications cannot detect the camera.
If you connect this monitor using a laptop with a built-in camera, the laptop
camera is set as the default camera.
To set the monitor camera as the default camera, disable the laptop camera
from Device Manager.
Setting Windows Hello
This feature is only supported on a Windows device. The displayed menus may
differ, depending on the connected device. For Windows® 10:
1 Click Windows Start ( ) > Settings ( ) > Accounts ( ) > Sign-in options ( ).
2 First, set a password and PIN. 3 Set up the Windows Hello sign-in options
menu.
4 Select the Windows Hello sign-in options menu. 5 Follow the on-screen instructions to set each item.
21
Tidying Up the Connected Cables
11
21
Connect the corresponding cables.
31
Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly.
Setting Optimum Resolution
An information message about setting optimum resolution will appear if you
power on the product for the first time after purchase. Select a language on
information message and change the resolution on your PC to the optimum
setting. If the optimum resolution is not selected, the message will appear up
to three times for a specified time
even when the product is turned off and on again. If you want to set the
optimum resolution for your computer. Please refer to (Q&A) “How can I change
the
resolution?”
List of graphic cards supporting HDR10
HDR10 is accessible only on Windows 10 systems equipped with graphic cards
that support Play Ready 3.0 Digital Rights Management (for protected HDR
content). Use graphic cards listed below for HDR10. · NVIDIA GeForce 1000
series or higher · AMD RadeonTM RX 400 series or higher · Intel UHD Graphics
600 series or higher Graphic cards that support hardware-accelerated 10-bit
video decoding for HDR video codecs are
recommended.
Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to
organise the cables, as shown in the figure.
Assembly is complete.
22
Chapter 04 Menu
Function Key Guide
The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Picture
2nd
3rd
Picture Mode
Description This menu provides an optimum picture quality suitable for the
environment where the product will be used. This menu is not available when
Eye Saver Mode is enabled. This menu is not available when PIP/PBP Mode is
enabled. In PC mode · Entertain: Obtain the clear and vivid picture quality
with colour enhancement. · Graphic: Obtain the quality of Image contents
without colour enhancement. · Eco: This screen is provided to save energy. ·
Game Standard: Obtain a picture quality suitable for playing games. · RPG:
This mode is optimised for 3D graphics and instant messaging on the RPG (Role
Playing Game) game screen. · RTS: Increase the colour temperature and contrast
ratio to improve visibility of the RTS (Real-Time Strategy) screen and
minimap. · FPS: Increase the brightness of darker areas of the FPS (First-
Person Shooter) game screen. This mode increases visibility of your enemies
during a FPS (First-Person Shooter) game. · Sports: Obtain the brightness and
sharpness of monitors suitable for enjoying sports contents. · Original:
Obtain the pure picture quality of contents without colour enhancement. ·
Custom: Customise the contrast and brightness as required.
23
2nd
3rd
Picture Mode
Description In AV mode When the external input is connected through
HDMI/DP/USB Type-C and PC/AV Mode is set to AV, Picture Mode has eleven
automatic picture settings (Dynamic, Standard, Eco, Movie, Game Standard, FPS,
RTS, RPG, Sports, Original and Custom) that are preset at the factory. You can
activate either Dynamic, Standard, Eco, Movie, Game Standard, FPS, RTS, RPG,
Sports, Original or Custom. You can select Custom which automatically recalls
your personalised picture settings. · Dynamic: Select this mode to view a
sharper image than in Standard mode. · Standard: Select this mode when the
surroundings are bright. · Eco: This screen is provided to save energy. ·
Movie: Select this mode when the surroundings are dark. This will save power
and reduce eye fatigue. · Game Standard: Obtain a picture quality suitable for
playing games. · RPG: This mode is optimised for 3D graphics and instant
messaging on the RPG (Role Playing Game) game screen. · RTS: Increase the
colour temperature and contrast ratio to improve visibility of the RTS (Real-
Time Strategy) screen and minimap. · FPS: Increase the brightness of darker
areas of the FPS (First-Person Shooter) game screen. This mode increases
visibility of your enemies
during a FPS (First-Person Shooter) game.
· Sports: Obtain the brightness and sharpness of monitors suitable for
enjoying sports contents. · Original: Obtain the pure picture quality of
contents without colour enhancement. · Custom: Select this mode when you want
to adjust the image according to your preferences.
This function may not be supported depending on the model. The input source is
480p, 576p, 720p or1080p and product can display normally (Not every model can
support all of these signals.).
24
2nd
3rd
Brightness
Contrast
Sharpness
Color Tint (G/R) Contrast Enhancer
HDR Tone Mapping
Description You can adjust the general brightness of the picture. (Range: 0~50) A higher value will make the picture appear brighter. This menu is not available when Eye Saver Mode is enabled. Adjust the contrast between the objects and background. (Range: 0~50) A higher value will increase the contrast to make the object appear clearer. This menu is not available when PIP/PBP Mode is enabled. Make the outline of objects more clear or blurry. (Range: 0~20) A higher value will make the outline of objects clearer. This menu is not available when PIP/PBP Mode is enabled. Adjust the colour saturation levels. Colour saturation intensifies as the value nears 50. Adjust the ratio of green to red tint levels. Increasing values intensifies the saturation of red and green colours. Automatically balance the contrast to prevent excessive differences between bright and dark areas. · Off / Low / High Automatically adjusts the brightness with tone mapping processing according to HDR content information.
25
2nd Color Tone White Balance
Gamma Shadow Detail
3rd
Red Green Blue Reset
Description
Select a colour tone that best suits your viewing needs. This menu is not
available when Eye Saver Mode is enabled. This menu is not available when
PIP/PBP Mode is enabled.
Adjust the colour temperature of the picture so that white objects appear
brighter. This menu is not available when Eye Saver Mode is enabled. This menu
is not available when PIP/PBP Mode is enabled.
Adjust the red saturation level. Values closer to 50 mean greater intensity
for the colour.
Adjust the green saturation level. Values closer to 50 mean greater intensity
for the colour.
Adjust the blue saturation level. Values closer to 50 mean greater intensity
for the colour.
Restore the white balance settings to the default values.
Adjust the middle level of luminance. This menu is not available when Eye
Saver Mode is enabled. This menu is not available when PIP/PBP Mode is
enabled.
Adjust the brightness of dark images. Black detail increases as the value
nears 5.
26
2nd Color Space
3rd Color Space Color Gamut Color Red
Green
Blue
Reset
Description
Configure colour space settings to refine the spectrum of colours on your
screen.
Choose a colour gamut.
Define the colour range that can be displayed on your screen.
Adjust the red saturation level. This menu is not available when Eye Saver
Mode is enabled. This menu is not available when PIP/PBP Mode is enabled.
Adjust the green saturation level. This menu is not available when Eye Saver
Mode is enabled. This menu is not available when PIP/PBP Mode is enabled.
Adjust the blue saturation level. This menu is not available when Eye Saver
Mode is enabled. This menu is not available when PIP/PBP Mode is enabled.
Restore the colour space settings to the default values.
27
2nd
3rd
Dynamic Brightness
Black Level
Response Time
Description
Automatically adjust the Brightness to provide the best possible screen
contrast under the current conditions. This menu is not available when Eye
Saver Mode is enabled. This menu is not available when PIP/PBP Mode is
enabled.
Optimize HDMI picture brightness and contrast by adjusting the black level of
the video signal.
In such case, Black Level can be used to adjust the image quality.
· Auto / Normal / Low This function is only available in HDMI mode. This menu
is not available when PIP/PBP Mode is enabled. Black Level may not be
compatible with some source devices. The Black Level feature is only activated
at a certain AV resolution, such as 480p @ 60 Hz, 576p @ 50 Hz, 720p @ 60 Hz
and 1080p @ 60 Hz.
Accelerate the panel response rate to make video appear more vivid and
natural. Use Standard mode when not playing a video or game. This menu is not
available when PIP/PBP Mode is enabled.
28
2nd
3rd
Screen Ratio
Screen Adjustment Picture Reset
Description
Choose the size and aspect ratio of the picture displayed on screen. This menu
is not available when PIP/PBP Mode is enabled. In PC mode · Auto / Wide
In AV mode · 4:3 / 16:9 / 21:9 / Screen Fit The function may not be supported
depending on the ports provided with the product. Changing the Screen Ratio is
available when the following conditions are satisfied.
The input source is 480p, 576p, 720p or1080p and product can display normally
(Not every model can support all of these signals.). This can only be set when
the external input is connected through HDMI/DP/Thunderbolt4/USB Type-C and
PC/AV Mode is set to AV.
Adjust the position of the screen or increase the picture quality. ·
H-Position: Move the screen to the left or right.
· V-Position: Move the screen up or down. Connection Using the HDMI, DP,
ThunderboltTM 4, USB Type-C Cable
This menu is only available when Screen Ratio is set to Screen Fit in AV Mode.
When a 480p, 576p, 720p or 1080p signal is input in AV mode and the product
can display normally, select Screen Fit to adjust horizontal position and
vertical position in 0-6 levels.
Restore all picture settings to the factory default.
29
Eye Care
2nd
3rd
Adaptive Picture
Minimum Brightness
Eye Saver Mode
PIP/PBP
2nd
3rd
PIP/PBP Mode
Mode Type
Screen Size
Screen Position
Source
Description Optimises brightness and provides the best picture quality in real time, based on the lighting condition and the content you’re viewing. Set the minimum brightness for the monitor screen. This option is only available when Adaptive Picture is set to On. Set to an optimum picture quality suitable for eye relaxation.
Description
Turn PIP/PBP Mode on or off.
Select the size and aspect ratio of the sub-screen.
·
11:9 | 11:9 / PIP
Select sub-screen size.
·
/
This option is available when Mode Type is set to PIP.
Select the position of the sub-screen from the available options.
·
/ / /
This option is available when Mode Type is set to PIP.
Select the source for each screen.
30
2nd
3rd
Sound Source
Switch USB Screen Ratio
Contrast
Description
Set which screen you want to hear the sound for.
In PIP mode
·
/
In PBP mode
·
/
Switch the USB source while in the PIP/PBP mode.
Choose the size and aspect ratio of the picture displayed on screen.
In PC mode
· Auto / Wide
In AV mode
· 4:3 / 16:9 / 21:9 / Screen Fit
The function may not be supported depending on the ports provided with the
product. Changing the Screen Ratio is available when the following conditions
are satisfied.
The input source is 480p, 576p, 720p or1080p and product can display normally
(Not every model can support all of these signals.). This can only be set when
the external input is connected through HDMI/DP/Thunderbolt4/USB Type-C and
PC/AV Mode is set to AV.
Adjust the contrast level. Values closer to 50 mean a bigger light/dark contrast.
31
OnScreen Display
2nd
3rd
Transparency
Position
Language
Display Time Display Time Info Enlarge
System
2nd
3rd
FreeSync
Save Energy Volume
USB Source Setup
Description Set the transparency for the menu windows. · H-Position: Move the
menu position to the left or right. · V-Position: Move the menu position up or
down. Set the menu language. A change to the language setting will only be
applied to the onscreen menu display. Set how long the menu window will remain
on screen for when it is not in use. Show the time left until the menu window
disappears. Menu display time can be set in the Menu settings. Enlarge the
size of the Menu area.
Description FreeSync technology is solution that eliminates screen tearing
without all the usual lag and latency. FreeSync can be operated when you use
AMD’s graphic card with supporting FreeSync solution. For more information,
see FreeSync page. Reduce power consumption by adjusting brightness settings.
Change the Volume setting. Set up a USB port assigned to the video source.
32
2nd Off Timer Plus
3rd Off Timer
PC/AV Mode DisplayPort Ver.
Eco Timer
Description
· Off Timer: Turn on Off Timer mode.
· Turn Off After: The off timer can be set within a range of 1 to 23 hours.
The product will automatically power off after the specified number of hours.
This option is only available when Off Timer is set to On.
For products for the market in some regions, the Off Timer is set to
automatically activate 4 hours after the product powers on. This is done in
accordance with power supply regulations. If you do not want the timer to
activate, go to System Off Timer Plus and set Off Timer to Off.
· Eco Timer: Turn on Eco Timer mode.
· Eco Off After: The Eco Timer can be set between 10 and 180 minutes. The
product will automatically power off after the specified time has elapsed.
This option is only available when Eco Timer is set to On.
Set PC/AV Mode to AV. The picture size will be enlarged. This option is useful
when you view a movie. Products with a display area of 16:9 or16:10 are only
supported.
Select the DisplayPort version to use. (1.1 / 1.2) Incorrect settings may
cause the screen to go blank. If this occurs, check the device specifications.
33
2nd Input Port Ver.
Auto Source Switch+ Key Repeat Time Power LED On
3rd
Auto Source Switch+ USB-C Switch
Description
Select an HDMI version. The supportable device and resolution may differ
depending on its version. When the version is changed, the screen may blink.
If you set the HDMI Mode to 1.4, some high resolutions may not be supported
because of bandwidth limitation of the HDMI 1.4 protocol. When the setting is
not appropriate, a blank screen may appear. In this case, check the
specifications of the device.
By activating, a new connected source is displayed automatically. This
function may not be supported depending on the model or geographical area.
When there is no signal, the display automatically switches to the new device
connected to the USB-C port.
Control the response rate of a button when the button is pressed.
Acceleration, 1 sec or 2 sec can be selected. If No Repeat is selected, a
command responds only once when a button is pressed.
Configure the settings to enable or disable the power LED located at the lower
part of the product. · Working: The power LED is on when the product is turned
on.
· Stand-by: The power LED is on when the product is turned off.
34
2nd
3rd
Accessibility
USB-C Preference
Setup Custom Key Best Brightness Minimum Brightness Max. Power Saving
Description
Configures the accessibility options.
· SeeColors Mode: Allows users with colour blindness to experience rich
colours. Enable this feature to customise colours to suit your viewing
conditions, to experience richer colours on the screen.
Some menus are not available when SeeColors Mode is in use. This function may
not be supported depending on the model.
· High Contrast: Increase the contrast between the text and background for the Settings menu.
· Grayscale: Change the colour sense of the screen to black-and white tone.
· Color Inversion: Invert the colours of the Settings menu. White becomes black, black becomes white, and other colours are inverted according to RGB colour values.
Choose between high resolution and data transfer speed. If you change the settings during data transfer, the transfer may be cancelled or data corruption may occur. This function may not be supported depending on the model.
· High Resolution: If High Resolution is selected, 3440 x 1440 @ 100 Hz is available for input of USB-C. The performance for LAN and
ports may be limited. The
port operates as USB 2.0.
· High-Speed Data: If High-Speed Data is selected, 3440 x 1440 @ 100 Hz is not available for input of USB-C. The
port operates as USB 3.0.
Set the custom key so that your chosen function can be set up directly.
Optimises brightness in real time, based on your lighting environment.
Set the minimum brightness for the monitor screen. This option is only available when Best Brightness is set to On.
Set to on, Ethernet is turned off to save power. Set to off, the USB-C connected PC or laptop can be woken by LAN.
35
Support
2nd
3rd
Self Diagnosis
Software Update
Register Product
Information Reset All
Description
Perform this test when you experience a problem with your monitor’s picture. Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing.
Update software using an update file on a USB device.
1 Save the update file (in .bin format) that you downloaded from the Samsung
website (http://www.samsung.com/sec) to a USB device.
2 Connect the USB device to the
port on the monitor.
Select Support Software Update.
3 Follow the instructions on the screen to proceed with update.
4 Your product will turn itself off and on again automatically after completing update, and then turn off your product.
5 Remove the power cord from the power outlet and then reconnect the cord after turning off.
To perform software update by using a USB device, first format the USB device to FAT32.
When updating by a USB device, be sure to use the device whose version of USB 3.0 or lower.
When performing update, make sure that only one BIN file (.bin) is saved in the root directory.
If the No USB devices detected. Please check and try again. message is displayed, this is probably due to the following reasons.
A USB device is not connected to the
port.
The files in the connected USB device are not compatible formats.
There are no valid update files found in the connected USB device. (There are no update files saved in the memory or the file names are incorrect.)
The update will not start if the downloaded software does not match the software installed on the monitor. To check the software for consistency,
select Support Information. Do not turn off the product until the update is complete. And prevent the updating from any interruption as far as possible. In general, the product
returns to the previous version if an update is interrupted. It may change the screen colour or blink during USB update, but it is not a monitor problem. Since S/W update is performed normally, please wait until
the update is finished.
Discover how to register your product. This function may not be supported depending on the model.
View the current software information. Refer to the actual monitor screen.
Return all the settings for the product to the default factory settings.
36
Chapter 05 Installing the Software
Easy Setting Box
Easy Setting Box enables users to use the product by partitioning multiple
sections.
To install the latest version of Easy Setting Box, download it from the
Samsung website.
(http://www.samsung.com) The software may not work properly if you do not
restart the PC after the installation. The Easy Setting Box icon may not
appear depending on the PC system and the product specifications. If the
shortcut icon does not appear, press the F5 key.
Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card,
Motherboard and the Networking Environment.
System Requirements
OS · Windows 7 32Bit/64Bit · Windows 8 32Bit/64Bit · Windows 8.1 32Bit/64Bit · Windows 10 32Bit/64Bit · Windows 11 32Bit/64Bit
Hardware · At least 32MB of memory · At least 60MB of free space on the hard disk drive
Driver Installation
To install the latest version of the product driver, download it from the
Samsung website. (http://www.samsung.com) You can set the optimum resolution
and frequency for this product by installing the corresponding drivers.
37
Chapter 06 Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Before calling Samsung Customer Service Centre, test your product as follows.
If the problem persists, contact Samsung Customer Service Centre.
Product diagnosis (Screen issue)
If a problem occurs with the product screen, run Self Diagnosis to check that
the product is working properly.
Checking the Resolution and Frequency
If a resolution that is not supported (see the Standard Signal Mode Table) is
selected, the Not Optimum Mode message may appear for a short time or the
screen may not be displayed properly. The displayed resolution may vary,
depending on the PC system settings and cables.
Check the following.
Caution
When the product makes popping (cracking) sound. The sound may be caused by
contraction or expansion from temperature change of external components or
internal circuit of the product. This is NOT a product failure and does not
affect the life of the product.
Installation issue
Blank spaces are found on all four sides of the screen when an HDMI or HDMI-
DVI cable is connected to the product and PC. The blank spaces found on the
screen have nothing to do with the product. Blank spaces on the screen are
caused by the PC or graphics card. To resolve the problem, adjust the screen
size in the HDMI or DVI settings for the graphics card. If the graphics card
settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version. (Please contact the graphics card
or PC manufacturer for further details about how to adjust the screen
settings.)
38
Screen issue
The power LED is off. The screen will not turn on. Check that the power cable
is connected properly. If a problem occurs with the product screen, run Self
Diagnosis to check that the product is working properly. The message Check the
cable connection and the settings of the source device. appears. Check that
the cable is properly connected to the product. Check that the device
connected to the product is powered on. Check the PC/AV Mode status. ( System
PC/AV Mode DisplayPort, HDMI, USB Type-C, Thunderbolt4/USB-C PC or AV.) Set
the connected HDMI or DisplayPort version. (HDMI: System Input Port Ver. 1.4
or 2.0, DisplayPort: System DisplayPort Ver. 1.1 or 1.2) Not Optimum Mode is
displayed. This message appears when the signal from the graphics card exceeds
the maximum resolution or frequency for the product. Change the maximum
resolution and frequency to suit the product performance, referring to
Standard Signal Mode Table (P.43). If this message appears and the connected
device does not support the FreeSync function, turn off the FreeSync on the
product. The images on the screen look distorted. Check the cable connection
to the product. The screen is not clear. The screen is blurry. Remove any
accessories (video extension cable, etc.) and try again. Set the resolution
and frequency to the recommended level. The screen appears unstable and shaky.
There are shadows or ghost images left on the screen. Check that the
resolution and frequency for the PC are within the range of resolution and
frequency compatible with the product. Next, if required, change the settings,
referring to Standard Signal Mode Table (P.43) in this manual and the
Information menu on the product.
The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. Screen colour is inconsistent. Change the Color settings. The colours on the screen have a shadow and are distorted. Change the Color settings. White does not really look white. Change the Color settings. There is no image on the screen and the power LED blinks every 0.5 to 1 second. Check the cable connection between the product and PC, and ensure the connectors are locked. Press any key on the keyboard or move the mouse to return to normal operating mode. The product is operating in power-saving mode. Text is blurry. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel Fonts Adjust ClearType text and change Turn on ClearType. Video playback is choppy. Playback of high- definition large video files can be choppy. This may be because the video player is not optimised for the PC resource. Try playing the file on another video player.
39
Sound issue
There is no sound. Re-check the condition of the connected headphone or
earphone or adjust the volume. Check the volume. Check whether the volume of
the product or the source device is set to mute. The volume is too low. Adjust
the volume. If the volume is still low after turning it up to the maximum
level, adjust the volume on your PC sound card or software programme. Video is
available but there is no sound. Sound cannot be heard if an HDMI-DVI cable or
DVI cable is used to connect the input device. Connect the device using an
HDMI cable or a DP cable.
Source device issue
A beeping sound is heard when my PC is booting. If a beeping sound is heard
when your PC is booting, have your PC serviced.
40
Q & A
Refer to the user manual for your PC or graphics card for further instructions
on adjustment. How can I change the frequency? Set the frequency on your
graphics card. · Windows 7: Go to Control Panel Appearance and Personalization
Display Screen Resolution Advanced settings Monitor, and adjust Screen Refresh
Rate under Monitor settings. · Windows 8(Windows 8.1): Go to Settings Control
Panel Appearance and Personalization Display Screen Resolution Advanced
settings Monitor, and adjust Refresh rate under Monitor settings. · Windows
10: Go to Settings System Display Advanced display settings Display adapter
properties Monitor, and adjust Screen refresh rate under Monitor settings. How
can I change the resolution? · Windows 7: Go to Control Panel Appearance and
Personalization Display Screen Resolution Adjust Resolution. · Windows
8(Windows 8.1): Go to Settings Control Panel Appearance and Personalization
Display Adjust Resolution, and adjust the resolution. · Windows 10: Go to
Settings System Display Advanced display settings, and adjust the resolution.
How do I set power-saving mode? · Windows 7: Go to Control Panel Appearance
and Personalization Personalization Screen Saver Settings Power options or
BIOS SETUP on the PC. · Windows 8(Windows 8.1): Go to Settings Control Panel
Appearance and Personalization Personalize Screen Saver Settings Power options
or BIOS SETUP on the PC. · Windows 10: Go to Settings Personalization Lock
screen Screen timeout settings Power & sleep or BIOS SETUP on the PC.
41
Chapter 07 Specifications
General
Model Name Size Display area Pixel Pitch Maximum Pixel Clock Power Supply
Signal connectors
Environmental conditions
S34C65U / S34C65V / S34C65T 34 Class (34 Inches / 86.4 cm) 797.22 mm (H) x 333.72 mm (V) 0.07725 mm (H) x 0.23175 mm (V) 543.5 MHz AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries. S34C65U / S34C65V: HDMI, DisplayPort, USB Type-C S34C65T: HDMI, DisplayPort, Thunderbolt4/USB Type-C Operating Temperature: 10 °C to 40 °C (50 °F to 104 °F) Humidity: 10 % to 80 %, non-condensing Storage Temperature: -20 °C to 45 °C (-4 °F to 113 °F) Humidity: 5 % to 95 %, non- condensing
· Plug-and-Play This product can be installed and used with any Plug-and-Play
compatible systems. Two-way data exchange between the product and PC system
optimises the product settings. Product installation takes place
automatically. However, you can customise the installation settings if
desired.
· Panel Dots (Pixels) Due to the nature of the manufacturing of this product,
approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD
panel. This does not affect product performance.
· The specifications are subject to change without notice to improve quality.
· For detailed device specifications, visit the Samsung website. · (Europe
only)
To access energy labelling information about this product on the European
Product Registry for Energy Labelling (EPREL), go to
https://eprel.ec.europa.eu/qr/** where ** is the product’s EPREL
registration number. You can find the registration number on the rating label
of your product.
· (Türkiye only) To access the energy labelling information of the model:
(1) Go to https://www.samsung.com/global/ecodesign_energy
(2) Get the model identifier from the energy label of the product and type it
in the search box
(3) Energy labelling information can be found
· Open Source Licence Notice Open Source used in this product can be found on
the following webpage (https://opensource. samsung.com).
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress
and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
42
Standard Signal Mode Table
Model Name
S34C65U / S34C65V
S34C65*T
Synchronization Resolution
Horizontal Frequency Vertical Frequency Optimum Resolution
Maximum Resolution
30 ~ 151 kHz 48 ~ 100 Hz 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 60 Hz (HDMI 2.0, DisplayPort, USB Type-C) 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 100 Hz (HDMI 2.0, DisplayPort, USB Type-C)
30 ~ 151 kHz 48 ~ 100 Hz 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 60 Hz (HDMI 2.0, DisplayPort, Thunderbolt4, USB Type-C) 3440 x 1440 @ 50 Hz (HDMI 1.4) 3440 x 1440 @ 100 Hz (HDMI 2.0, DisplayPort, Thunderbolt4, USB Type-C)
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.
Resolution
VESA, 640 x 480 VESA, 640 x 480 VESA, 640 x 480 VESA, 800 x 600 VESA, 800 x
600 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA,
1024 x 768 VESA, 1152 x 864
Horizontal Frequency (kHz)
31.469 37.861 37.500 35.156 37.879 48.077 46.875 48.363 56.476 60.023 67.500
Vertical Frequency (Hz)
59.940 72.809 75.000 56.250 60.317 72.188 75.000 60.004 70.069 75.029 75.000
Pixel Clock (MHz)
25.175 31.500 31.500 36.000 40.000 50.000 49.500 65.000 75.000 78.750 108.000
Sync Polarity (H/V)
-/-/-/+/+ +/+ +/+ +/+ -/-/+/+ +/+
HDMI IN
O O O O O O O O O O O
Port DP IN / USB Type-C IN / Thunderbolt4 O O O O O O O O O O O
43
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
HDMI IN
Port
DP IN / USB Type-C IN / Thunderbolt4
VESA, 1280 x 720
45.000
60.000
74.250
+/+
O
O
VESA, 1280 x 800
49.702
59.810
83.500
-/+
O
O
VESA, 1280 x 1024
63.981
60.020
108.000
+/+
O
O
VESA, 1280 x 1024
79.976
75.025
135.000
+/+
O
O
VESA, 1440 x 900
55.935
59.887
106.500
-/+
O
O
VESA, 1600 x 900
60.000
60.000
108.000
+/+
O
O
VESA, 1680 x 1050
65.290
59.954
146.250
-/+
O
O
VESA, 1920 x 1080
67.500
60.000
148.500
+/+
O
O
VESA, 2560 x 1440
88.787
59.951
241.500
+/-
O
O
VESA, 3440 x 1440
73.681
49.987
265.250
+/-
O
–
VESA, 3440 x 1440
88.819
59.973
319.750
+/-
O
O
VESA, 3440 x 1440
150.972
99.982
543.500
+/-
O
O
Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called “vertical frequency” or “refresh rate” and is indicated in Hz.
This product can be set to only one resolution for each screen size to obtain
the optimum picture quality due to the nature of the panel. Using a resolution
other than the specified resolution may degrade the picture quality. To avoid
this, it is recommended that you select the optimum resolution specified for
your product.
Some resolutions listed in the table above may not be available depending on
graphics card specifications.
44
Chapter 08 Appendix
Responsibility for the Pay Service (Cost to Customers)
When the service is requested, in spite of in warranty, we may charge you for
a visit from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc. ·
If a service technician is requested to give instructions on how to use
product or simply adjusts
options without disassembling product. · If a defect is caused by external
environmental factors (Internet, Antenna, Wired Signal, etc.) · If a product
is reinstalled or devices are connected additionally after installing the
purchased
product for the first time. · If a product is reinstalled to move to a
different spot or to move to a different house. · If the customer requests
instructions on how to use another company’s product. · If customer requests
instructions on how to use the network or another company’s Programme. · If
customer requests software installation and setup for the product. · If a
service technician removes/cleans dusts or foreign materials inside of the
product. · If customer requests an installation additionally after purchasing
a product through home-
shopping or online.
A Product damage caused by customer’s fault
Product damage caused by customer’s mishandling or wrong repair If a product
damage is caused by; · External impact or drop. · Use of supplies or
separately sold product unspecified by Samsung. · Repair from a person besides
an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd. · Remodeling or repairing the product by customer. ·
Using it with incorrect voltage or non-authorised electrical connections. ·
Not following the “cautions” in User Manual.
Others
· If product fails by natural disaster. (lightning, fire, earthquake, flood
damage, etc) · If consumable components are all used up. (Battery, Toner,
Fluorescent lights, Head, Vibrator,
Lamp, Filter, Ribbon, etc.) If customer requests a service in case the product
has no defect, service fee may be charged. So please
read User Manual first.
45
FreeSync
FreeSync technology is solution that eliminates screen tearing without all the
usual lag and latency. This feature will eliminate screen tearing and lag
during game play. Improve your gaming experience. The displayed FreeSync menu
items on the monitor may vary, depending on the monitor model and
compatibility with the AMD graphics card. · Off: Disable FreeSync.
· On: Turn on the AMD graphics cards’ FreeSync function. You may experience
intermittent flickers when playing some games.
Apply the optimum resolution when using FreeSync. The refresh rate setting
method please refer to Q & A How can I change the frequency? The FreeSync
function is only enabled in HDMI or DisplayPort mode.
Use the HDMI/DP cable provided by the manufacturer when using FreeSync. If the
DisplayPort Ver. is set to 1.1, the FreeSync mode is disabled. This menu is
not available when PIP/PBP Mode is enabled. If you use the FreeSync function
while playing a game, the following symptoms may occur: · The screen may
flicker depending on the type of graphics card, the game option settings, or
the
video being played. Try the following actions: decrease the game setting
values, change the current FreeSync mode to Off, or visit the AMD website to
check your graphics driver’s version and update it with the latest one.
· While you are using the FreeSync function, the screen may flicker due to
variation of the output frequency from the graphics card.
· The response rate during the game may fluctuate depending on the resolution.
A higher resolution generally decreases the response rate.
· The sound quality of the monitor may be degraded. If you encounter any
issues when using the function, contact the Samsung Service Centre. If you
change the screen resolution while the function is On, the screen may
intermittently blank out due
to the graphic card. Set FreeSync to Off and change the resolution. The
function is unavailable in the devices (e.g. AV devices) that have no AMD
graphic card. If the function is
applied, the screen may have malfunction.
The models in the Graphics Cards list supports FreeSync
FreeSync can only be used with specific AMD graphics card models. Refer to the
following list for supported graphics cards:
Make sure to install the latest official graphics drivers from AMD that
support FreeSync. For additional AMD graphics card models that support the
FreeSync feature, visit the official AMD website
(https://www.amd.com/en/products/specifications/graphics). Select FreeSync Off
if you are using a graphics card from a different manufacturer. When applying
the FreeSync function through the HDMI cable, it may fail to work due to the
bandwidth
limitation of certain AMD graphics card.
· RadeonTM RX Vega series · RadeonTM RX 500 series · RadeonTM RX 400 series ·
RadeonTM R9/R7 300 series (excluding R9
370/X, R7 370/X, R7 265)
· RadeonTM Pro Duo (2016 edition) · RadeonTM R9 Nano series · RadeonTM R9 Fury
series · RadeonTM R9/R7 200 series (excluding R9
270/X, R9 280/X)
46
References
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Samsung ëŒ€í•œë¯¼êµ | ëª¨ë°”ì¼ | TV | ê°€ì „ | IT
- AMD Radeon™ Graphics Cards Specifications | AMD
- SAMSUNG
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