Shark AZ1000 Zero-M Self-Cleaning Brushroll APEX DuoClean Instructions

Shark AZ1000 Zero-M Self-Cleaning Brushroll APEX DuoClean Instructions

IMPORTANT SAFETY INSTRUCTIONS

HOUSEHOLD USE ONLY

To reduce the risk of electric shock, this vacuum cleaner has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the utlet, reverse the plug. If it still does not fit, contact a qualified electrician.
DO NOT force into outlet or try to modify to fit.

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

GENERAL WARNINGS

1. Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving
   parts that potentially present risk to the user.

2. Use only identical replacement parts.

3.  Carefully observe and follow the instructions provided below to avoid improper use of the appliance.
   DO NOT use the vacuum for any purpose other than those described in this manual.

4. Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.

5. The use of an extension cord is NOT recommended.

6. This vacuum cleaner contains no serviceable parts. USE WARNINGS

7. DO NOT allow the appliance to be used by children. Close supervision is necessary when used near children. This is not a toy.

8. Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories.

9. DO NOT handle plug or vacuum cleaner with wet hands.

10.  DO NOT use without filters in place.

11. Only use Shark® branded filters and accessories. Failure to do so will also void the warranty.

12. DO NOT damage the power cord:
    a) DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
    b) DO NOT unplug by pulling on cord. Grasp the plug, not the cord.
    c) DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.

13. DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

14.  DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all
    obstructions before you plug in\ and turn on the unit again.

15. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.

16. DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, ordropped into water.

17. Use extra care when cleaning on stairs.

18. DO NOT leave the vacuum cleaner unattended while plugged in.

19. When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.

20. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.

21. Your Shark® Vacuum may not be designed to stand up on its own.
    When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unitlacks stability may result inpersonal injury.

22. DO NOT use to pick up:
    a) Liquids
    b) Large objects
    c) Hard or sharp objects (glass, nails, screws, or coins)
    d) Large quantities of dust (drywall dust, fireplace ash, or embers).
    DO NOT use as an attachment to power tools for dust collection.
    e) Smoking or burning objects (hot coals, cigarette butts, or matches)
    f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
    g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)

23. DO NOT use in the following areas:
    a) Poorly lit areas
    b) Wet or damp surfaces
    c) Outdoor areas
    d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

24. Turn off all controls before plugging in or unplugging the vacuum.

25.  Unplug from electrical outlet when not in use and before any maintenance or cleaning.

26.  Hand wash with water only.
    Washing with cleaning chemicals could damage the unit.

27. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.

28. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.

29.  Make sure the dust cup and all filters are in place after routine maintenance.

30. If provided, secure the power cord around the two cord hooks during storage.

MAIN UNIT

A Power Switch B Handle Release Button C Surface Selector D Hose Clip E Hose F Upper Cord Hook G Powered Lift-Away Button H Wand Release Button I Lift-Away Pod J Dust Cup Release Button K Dust Cup Empty Latches L Wand M Lower Cord Hook N Motorized Floor Nozzle O Brushroll Indicator Light P Headlights Q Brushroll Garage R Soft Roller

Zero-M™ Technology

Zero-M Technology™ actively removes hair wrap from your brushroll while you vacuum, with uncompromised cleaning power. If you run over a hard or sharp object or notice a noise
change while vacuuming, check for blockages or objects caught in the brushroll.

NOTE: Do not be alarmed if there is visible hair at any given time, as it will eventually make its way to the dust cup.

CLEANING THE BRUSHROLL

1. To open the brushroll garage, slide both release buttons on the floor nozzle away from you, towards the back of the nozzle, then lift off the lid.
2. Clear away any objects or debris.
3. To close the brushroll garage, insert the 3 tabs on top of lid into the 3 slots in the nozzle, then push down on both sides of lid until it clicks securely into place. If Brushroll Indicator Light isn’t green and headlights are flashing, check again that both sides of lid are locked in place.

DuoClean® Technology

DuoClean Technology features a bristle brush to deep-clean carpets, and an additional soft brushroll to pull in larger particles and directly engage floors for a polished look. With
normal use, you may need to perform routine maintenance of your Soft Roller. See the instructions below.

CLEANING THE SOFT ROLLER

1. To remove Soft Roller from nozzle, lift it out by the pull tab.
2. Tap loose debris off the Soft Roller. Use a dry towel to wipe the Soft Roller clean, or to remove any debris caught in the teeth behind the Soft Roller.
3. Hand wash the Soft Roller as needed. Use only water, and let air-dry completely for at least 24 hours.
4. Reinsert Soft Roller under rubber bumper in front of nozzle until it clicks into place.

CHECKING THE NOZZLE FOR BLOCKAGES

1. Tilt neck of nozzle back to straighten the airway, then remove any blockages.

2. Plug power cord into outlet. Place foot on floor nozzle and tilt handle back.

3. Press power button to turn on vacuum. Please note the brushrolls will not spin unless the wand is reclined.

4. Choose the appropriate setting.
   Thick Carpet & Area Rug Cleaning Set surface selector to Thick Carpet/ Area Rug.
   Carpet & Low Pile Cleaning Set surface selector to Carpet/Low Pile to increase the speed of your brushrolls and to help remove stuck-on dust and debris.
   Hard Floor Cleaning Set surface selector to Hard Floor.
   NOTE: For deep cleaning per ASTM F 608 (embedded dirt in carpets) please set to Carpet/Low Pile

USING YOUR VACUUM IN ABOVE-FLOOR MODE

1. To clean above-floor areas with the handle, detach it from the wand by pressing the Handle Release button.

To clean with a longer reach, detach the wand from the floor nozzle by pressing the Wand Release button.

USING AND STORING YOUR ONBOARD MOTORIZED PET TOOL

USING YOUR ONBOARD MOTORIZED PET TOOL

1. To use the tool, slide the Rotate button down, then rotate the cleaning head clockwise, until the head is in cleaning position, perpendicular to the base. Insert tool onto wand or handle

STORING/REMOVING YOUR ONBOARD MOTORIZED PET TOOL

1. To store the tool on yourvacuum, first press the
   Wand Release button to remove from the wand or handle.

2. Slide the Rotate button down, then rotate the cleaning head counterclockwise until the head is lined up with thebase.

3. Place it on the left tool post (marked with tool icon) with orange Release button facing outwards. Push forward until the tool clicks into place.

4. To remove tool from post, press orange Release button and pull the tool towards you, away from the vacuum

USING YOUR VACUUM IN POWERED LIFT-AWAY® MODE

POWERED LIFT-AWAY CLEANING

1.  Press Powered Lift-Away button to lift pod off wand. You are now ready to clean those hard-to-reach places.

2.  For a convenient way to clean stairs, detach wand and handle, then insert handle into motorized floor nozzle.

LIFT-AWAY® CLEANING

3.  Attach desired accessory directly to the handle. For more cleaning reach, attach the wand to the handle, then attach accessoryto the wand

A Mini Motorized Pet Brush Designed to remove pet hair and ground-in dirt from carpeted stairs and upholstery.

B 12” Crevice Tool Clean in corners and other tight spaces or reach baseboards and ceilings with this slim crevice tool.

C Pet Multi-Tool Two tools for cleaning tough pet messes: first, a stiff bristle brush for cleaning stuck-on debris.

Then remove the bristles to reveal an upholstery tool for cleaning stubborn pet hair.
D Anti-Allergen Dust Brush Features specially designed nylon fiber bristles for removing fine dust and allergen particles from the most delicate surfaces.

E Onboard Motorized Pet Tool Compact motorized brush powerful enough to remove deeply embedded allergens, dirt, and pet hair from multiple surfaces. Stores onboard for your convenience.

F MultiFLEX™ UnderAppliance Wand Pivoting wand that extends to clean under appliances and on top of furniture.

EMPTYING THE DUST CUP

1. Press down on Dust Cup Release button and lift dust cup off pod

2. Hold dust cup over a trash bin and press the latch on the bottom of the dust cup to empty it.

3. Press top Dust Cup Empty latch to access dust screen and remove builtup debris as required.

CLEANING THE FILTERS

1. Pre-Motor (foam and felt):
   With the dust cup removed, take out the foam and felt filters, and rinse with water. Tap loose dirt off filters between washes as needed

2. Post-Motor (HEPA):
   To access the HEPA filter, reach under the grill, press the button, and pull the grill away from the vacuum. Remove and rinse the HEPA filter.

TROUBLESHOOTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn

power off and unplug unit before servicing�

This vacuum nozzle is specifically designed to pull in all types of debris and therefore can give the feeling of being self-propelled, especially on short carpets. To reduce the sensation of forward pull, set surface selector to either Hard Floor (for slower brushroll speed) or Thick Carpet/Area Rug (for less suction).

Vacuum is not picking up debris� No suction or light suction�

(R ef er t o Maint enanc e section f or more inf orma tion � )

• Check filters to see if they need Follow instructions for rinsing and drying the filters before reinserting in the vacuum.
• Dust cup may be full; empty dust
• Check hose, hose connections, nozzle, and accessories for blockages; clear blockages if
• Remove any objects that may be impeding the

Vacuum lifts area rugs�

• Turn off unit to disengage the Be sure to select Thick Carpet/Area Rug setting.
• Suction is Take care when vacuuming area rugs or rugs with delicately sewn edges.

Brushroll and/or Soft Roller does not spin or the Brushroll Indicator

Light turns red�

• Turn off vacuum, and move it away from any obstruction. If cleaning area rugs or thick carpet, ensure the appropriate setting is Turn on vacuum and tilt handle back to activate brushroll.
• If Brushroll Indicator Light on floor nozzle remains red, turn off vacuum and Disconnect

nozzle and remove any blockages. Make sure brushroll garage lid is firmly locked into position on both sides. Plug in vacuum, turn on power, and tilt handle back to activate brushroll. If Brushroll Indicator Light isn’t green and headlights are flashing, check again that both sides of lid are locked in place.

Vacuum turns off on its own or Brushroll Indicator Light flashes red�

• This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the thermostat will automatically turn the suction motor off. Perform the following steps to reset the thermostat:
  1. Turn vacuum off and unplug
  2. Empty dust cup and clean filters (see Maintenance section).
  3. Check for blockages in hose, accessories, and inlet
  4. Allow unit to cool for a minimum of 45
  5. Plug in vacuum and turn it
• If hose is not fully connected to the pod, it can cause a poor electrical connection and the hose can come loose, turning the vacuum

1. Turn vacuum off and unplug
2. Empty dust cup and clean
3. Check for blockages in hose, accessories, and inlet
4. Remove cord from cord hook so hose latch can be seen and
5. Ensure that hose, wand, and handle are all clicked securely into place at all connection points:
6. Where hose meets back of pod (may require additional force; pull on hose to ensure latch is fully engaged)
7. Where wand plugs into floor nozzle
8. Where handle plugs into wand
9. Plug in vacuum and turn it

Note: If vacuum still does not run properly, please go to sharkclean.com/customersupport for the latest FAQs, Troubleshooting Tips, and more.

• If Brushroll Indicator Light is still red, please go to com/customersupport for the latest FAQs, Troubleshooting Tips, and more.

The Brushroll Indicator Light on the floor nozzle doesn’t light up

(either green or red) when you tilt the handle back�

• Turn off the Move the handle back up into the upright lock position and unplug the vacuum. Make sure the brushroll garage lid is firmly locked into position on both sides. Plug
  in the vacuum and turn on power, then tilt handle back to activate brushroll. If the Brushroll Indicator Light on the floor nozzle turns green, the issue has been fixed.

• If Brushroll Indicator Light is still red, please go to com/customersupport for the

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References

• Find Shark® Clean Parts & Accessories - Shark®

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